PORFP COTS 2012 Insurance ID Verification Services(FINAL).pdf
PDF 161 KB Posted
- Attached to
- Insurance ID Verification Services
- Solicitation number
- BPM059183
- Issued by
- Maryland
About this file
Insurance ID Verification Services
This is a Request for Proposals (RFP) document from the State of Maryland for Insurance ID Verification Services designed to protect organizations from fraud by authenticating user identities. The procurement seeks a Commercially Off-The-Shelf (COTS) solution capable of verifying insurance identification credentials to prevent fraudulent claims and unauthorized access. The RFP outlines technical requirements for integration with existing state systems, mandates compliance with security and data protection standards, and establishes a competitive bidding process. Interested vendors were required to submit proposals by the specified deadline, with the state evaluating submissions based on technical capability, cost-effectiveness, implementation timeline, and vendor qualifications. The contract was expected to commence upon award, with performance requirements beginning immediately thereafter to address the state's fraud prevention objectives.
The procurement emphasizes security, reliability, and scalability as critical factors in vendor selection. Pricing proposals were required to include initial implementation costs and ongoing licensing or subscription fees, structured to align with the state's budget constraints. The state prioritized solutions that could seamlessly integrate with existing systems while minimizing disruption to current operations. Incumbency status and prior experience with state or federal government contracts were considered advantageous. The contract term and any renewal options would be determined based on vendor performance and the state's satisfaction with service delivery, with provisions for performance metrics and service level agreements to ensure accountability and continuous improvement throughout the contract period.
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Text version
Purchase Order Request for Proposals (PORFP)
COTS Software Master Contract
Revised 090624 1
Section 1 –General Information
PORFP Number:
(eMMA BPM Number)
LABOR-FY2027-008
PORFP Type:
(Select one category from the drop-down list)
Fixed Price
Functional Area/s (FA) for this PORFP:
FA I – COTS Software FA II – Installation and Training Services
FA III – Manufacturer's Software Maintenance
Note: FA II may not be purchased alone and may not exceed 49% of the PORFP value.
Manufacturer Name
(Enter one manufacturer only per PORFP)
LexusNexus Risk Solutions
Agencies must enter only one manufacturer and direct the PORFP only to those COTS Software Master Contractors authorized for that manufacturer. If the manufacturer is unknown, agencies may direct the PORFP to all Master Contractors.
Designated Small Business Reserve?(SBR):
(Select "Yes" or "No" from the drop-down list)
No
Information on eligibility for the SBR program is available on the following website:
https://gomdsmallbiz.maryland.gov/Pages/sbr-program.aspx
Information on the SBR Vendor Registration processes is available on the following website:
https://gomdsmallbiz.maryland.gov/Pages/SBR-Registration.aspx
PORFP Issue Date:
mm/dd/yyyy
October 22, 2026 PROPOSAL DUE
DATE AND TIME:
October 22, 2026
Place of Performance: 100 S. Charles St, Baltimore, MD 21201
Special Instructions:
LIMITED TO MASTER CONTRACTORS
Only Master Contractors that are awarded a contract under the
Commercial Off-the-Shelf Software (COTS 2012), 060B2490021, are eligible to submit a bid in response to this secondary competition Purchase Order Request for Proposal (PORFP). A current Master Contractor under the named contract may submit an LOA with their bid to be considered for the award.
BID SUBMISSION INSTRUCTIONS
Purchase Order Request for Proposal (PORFP) responses will only be accepted through the State's eMaryland Marketplace
Advantage (eMMA) e-Procurement system.
Instructions on how to submit proposals electronically can be found at, under Vendor Instruction:
https://mdprocurement.freshdesk.com/support/solutions https://gomdsmallbiz.maryland.gov/Pages/sbr-program.aspx https://gomdsmallbiz.maryland.gov/Pages/SBR-Registration.aspx https://mdprocurement.freshdesk.com/support/solutions
Revised 090624 2
SPECIAL REQUIREMENTS
1. The Department reserves the right to purchase more or less than the specified quantity to the extent limited by funding.
Charges that are multiple years shall be provided at a per-year price.
2. Purchase new and unused software.
3. The Master Contractor shall not impose a restocking fee if an item is returned due to damage or incorrect product shipped.
4. The Master Contractor must provide the estimated ship date/lead time for each item listed in the PORFP.
5. Please allow for pricing provided in response to this PORFP to be valid for at least 90 days after the set due date above.
6. The Master Contractor must be an authorized reseller for the Manufacturer named in Section 1. The state reserves the right to request a Letter of Authorization (LOA) from the Manufacturer or Distributor.
7. The Master Contractor must include a screenshot of the Manufacturer's Suggested Retail Price (MSRP) with the bid.
8. Bids must be received by the due date and time listed in the solicitation. Bids that are not received by the due date and time will not be accepted.
9. A "No Bid" form must be completed and submitted by the bid due date and time if your firm elects not to bid.
10. Master Contractors must ensure that the proposed COTS software is virus free.
11. Master Contractors shall furnish all agreements and terms and conditions the Master Contractor expects the State to sign or to be subject to in connection with or in order to use the products or to be provided under this PORFP. This includes physical copies of all agreements referenced and incorporated in primary documents, including but not limited to any software licensing agreement for any software proposed to be licensed to the State (e.g., EULA, Enterprise
License Agreements, Professional Service agreement, Master
Agreement) and any Acceptable Use Policy (AUP). The State is not bound to an agreement or any terms and conditions not provided in a Master Contractor’s Proposal and no action of the State, including but not limited to the use of any such software, shall be deemed to constitute acceptance of any such agreements or terms and conditions and any such agreement, terms or conditions are void ab initio and unenforceable against the State.
Revised 090624 3
12. Software-as-a-Service (SaaS) Products and contracts are subject to the Additional Terms and Conditions specified in
Attachment Y - Data Use Agreement.
Security Requirements (if applicable):
N/A
Invoicing Instructions:
Send invoice to Prahalad Pateel or e-mail to prahalad.pateel@mary.gov
An invoice not satisfying the requirements of a Proper Invoice (as defined at COMAR 21.06.09.01 and .02) cannot be processed for payment. To be considered a Proper Invoice, invoices must include the following information without error:
1) Contractor name and address;
2) Remittance address;
3) Federal taxpayer identification (FEIN) number, social security number, as appropriate;
4) Invoice period (i.e., the time period during which services covered by invoice were performed);
5) Invoice date;
6) Invoice number;
7) State-assigned Contract number;
8) State-assigned (Blanket) Purchase Order number(s);
9) Goods or services provided;
10) Amount due; and
11) Any additional documentation required by regulation or the Contract.
For items of work for which there is one-time pricing, those items shall be billed within 30 days of acceptance.
For items of work for which there is annual pricing, items shall be billed annually. The first year's invoice shall be billed within 30 days of contract start. Each additional year shall be billed on the anniversary of the first year's invoice.
Section 2 – Agency Point of Contact (POC) Information
Agency / Division Name: Department of Labor
Agency POC Name: Ansonia Saunders Agency POC
Phone Number:
410-767--2092
Agency POC E-mail Address:
Ansonia.saunders1@maryland.
gov
Agency POC Fax:
N/A
Agency POC Mailing
Address:
100 S. Charles St, Tower 1, Baltimore, MD 21201
Section 3 – Delivery Address / Work Site POC Information (if different from above) mailto:prahalad.pateel@mary.gov
Revised 090624 4
Agency On-site Contact
Name:
Prahalad Pateel Agency On-site
Phone Number:
410-767-2773
Agency On-site E-mail Address:
prahalad.pateel@maryland.
gov
Agency On-site Fax:
N/A
Agency On-site Address: 100 S. Charles Street, Tower 1, Baltimore, MD 21201
Section 4 – Scope of Work
FA I – COTS Software (Provide product specifications below. If some or all specifications are unknown, Master Contractors may propose products based on a detailed description in the Business Need / Required Functionality field*)
*Business Need /
Required Functionality
Product Name
Product
Description
Version
Release
Quantity of
Licenses
Due Date mm/dd/yyyy
1. Risk Identificatioin Verificationi Services
Protect organizations from fraud by authenticating user identities and evaluating security risks during onboarding and transactions
2.
3.
(insert additional rows as needed)
FA II – Installation and Training Services
(Provide a detailed description of required services and deliverables)
Installation / Training Services
Deliverables
Start Date mm/dd/yyyy
End Date
1 N/A
(insert additional rows as needed)
FA III - Manufacturer's Software Warranty / Maintenance (Provide a detailed description of warranty / maintenance requirements and deliverables)
Warranty / Maintenance
Requirements
Deliverables
Start Date
End Date
1. Risk Identificatioin Verificationi Services mailto:prahalad.pateel@maryland.gov mailto:prahalad.pateel@maryland.gov
Revised 090624 5
Section 5 – Evaluation Criteria
1. Adherance to Scope of Work
Basis for Award Recommendation
The agency Point of Contact listed in Section 2 will recommend the award to a responsive and responsible Master Contractor that provides the most advantageous offer considering the price and evaluation factors above. The agency Point of Contact will initiate and deliver a PO to the selected Master Contractor.
All awards from this PORFP shall comply with the requirements of COMAR 21.05.13.06.
NO BID NOTICE/VENDOR FEEDBACK FORM
To help us improve the quality of State solicitations and to make our procurement process more responsive and business-friendly, please provide comments and suggestions regarding this solicitation. Please return your comments with your response. If you have chosen not to respond to this solicitation, please e-mail or fax this completed form to the attention of the Agency Point of Contact listed in Section 2.
Title: Commercial Off-the-Shelf Software 2012 (COTS 2012) Solicitation No: 060B2490021
PORFP:
1. If you have chosen not to respond to this solicitation, please indicate the reason(s) below:
Other commitments preclude our participation at this time.
The subject of the solicitation is not something we ordinarily provide.
We are inexperienced in the work/commodities required.
Specifications are unclear, too restrictive, etc. (Explain in REMARKS section)
The scope of work is beyond our present capacity.
Doing business with the State is simply too complicated. (Explain in REMARKS section)
We cannot be competitive. (Explain in REMARKS section)
The time allotted for the completion of the Bid is insufficient.
Prior State of Maryland contract experience was unprofitable or otherwise unsatisfactory. (Explain in REMARKS section)
Other: _________________________________________________________
2. If you have submitted a response to this solicitation, but wish to offer suggestions or express concerns, please use the REMARKS section below.
REMARKS: _________________________________________________________________
Offeror Name: ________________________________ Date: _______________________
Contact Person: _________________________________ Phone (____) _____ - ________
Address: _________________________________________________________________
E-mail Address:____________________________________________________________
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