Performance Work Statement Linen Exchange - Langley.pdf

Performance Work Statement Linen Exchange Service for

Langley Air Force Base 03/25/2024

1.0 Description of Services

The contractor shall provide all non-personal services for the operation and management of the

Langley Air Force Base lodging facilities to include, but not limited to providing all necessary personnel, tools, transportation, and materials necessary for the execution of the linen exchange requirement in accordance with commercial industry standards and practices. The contractor shall pickup, wash, dry, press, fold, and drop off linens IAW this PWS. The linen exchange is comprised of two (2) linen exchange locations. The contractor shall count and/or validate the quantities of all soiled linen that is received from the lodging facilities, and all cleaned linen items that are exchanged. Linen exchange services also include accommodat ing unserviceable and/or emergency requirements.

2.0 Pickup and Delivery

2.1 Pickup and Delivery Tickets

The contractor shall receive and process only authorized soiled laundry items from base organizations for pickup and delivery of cleaned items in accordance with AFMAN 34-135, Paragraph 8.1.

The contractor shall receive pickup and delivery tickets from Supply Technician on a weekly basis, and each ticket will be retained by the contractor.

Contractor must count/validate the actual quantities of soiled linen received from lodging facilities that which is exchanged. The estimated workload quantities are indicated in Appendix

1 of this PWS.

The monthly invoice of services shall also be received no later than the first working day of next month. The contractor shall consolidate and verify all pickup and delivery tickets with Supply

Technician.

2.2 Pick-up and Delivery Schedule

The following chart specifies pick-up and delivery points and hours of operations excluding holidays.

Pick-up and Delivery Location Hours of Operation

Langley AFB – Building 70 Nealy Avenue

Langley AFB – Building 376 Clarke Avenue

Monday thru Friday – 8 AM to 4 PM

Saturday – 8 AM to 4 PM

Sunday - 8 AM to 4 PM

2.3 Inventory

The contractor shall ensure the linen inventory is maintained at a level sufficient to meet scheduled exchanges, provide for replenishment of worn out or damaged/unsalvageable items, and allow for a linen reserve for emergencies. The contractor shall also keep records of items released and returned.

3.0 General Information

3.1 Contract Manager

The contractor must provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate(s) who shall act in the absence of the manager shall be designated in writing to the contracting officer. The contract manager or alternate shall be available during normal duty hours to speak with government personnel designated by the contracting officer to discuss problem areas. The contract manager and alternate(s) must be able to read, write, speak and understand English.

3.2 Appearance & Apparel

Contract personnel shall show clear, continuous evidence of a professional workforce, and present a neat and well-groomed appearance, which exhibits professionalism. Contract personnel shall wear distinctive clothing/uniforms, i.e. shirts, pants, shorts or coveralls with embroidered markings that clearly depict the company.

3.3 Smoking Policy

The contractor and its employees shall comply with the Air Force smoking policy as described by federal and local policies.

3.4 Service During Crisis Situations

In accordance with DoDI 3020.37, Continuation of Essential DoD Contractor Services During

Crisis, this service has been identified as not a mission essential service.

3.5 Safety

The contractor shall establish a safety and occupational health program for itself and any subcontractors that is consistent with requirements of the Occupational Safety and Health

Administration (OSHA),Title 29, Code of Federal Regulations. The contractor must also provide personnel protective equipment and training consistent with applicable standards. The contractor shall identify and comply with all applicable federal, state, and local statutes, applicable DoD and USAF instructions, manuals, handbooks, guidance and policy memos.

The contractors are solely responsible for compliance with OSHA standards and the protection of their employees. USAF interest is to protect Air Force personnel working in or around contractor operations, and Air Force equipment and property to ensure a safe and healthful work environment for its personnel. This is accomplished by contractor abatement of hazardous conditions, application of administrative controls, PPE, or withdrawal of affected employees.

4.0 Recognized Holidays

The contractor is not required to provide routine service on the following days;

New Years Day 01 January

Martin Luther King, Jr’s Birthday Third Monday in January

Presidents Day Third Monday in February

Memorial Day Last Monday In May

Juneteenth 19 June

Independence Day 04 July

Labor Day First Monday in September

Columbus Day Second Monday in October

Veteran’s Day 11 November

Thanksgiving Day Fourth Thursday in November

Christmas Day 25 December

NOTE: Any of the above holidays falling on a Saturday will be observed on the preceding

Friday. Holidays falling on a Sunday will be observed on the following Monday. In addition, any day declared a holiday for the Federal Workforce by the authority of the President of the

United States will be recognized holiday.

5.0 Services Summary

Performances Objective SOW Paragraph Performance Threshold

Pickup and Delivery

Tickets Completed Timely

Paragraph 2.1 100% of the time

APPENDIX 1

Linen Exchange Services

Historical Exchange Data

The data presented in this appendix, are historical representations of item descriptions/usage/quantities that have been exchanged/executed for the indicated requirements, and may/can be used as a basis for estimating/considering future quantities.

NOTE: Be advised that this information is being provided for solicitation and estimating purposes only, and this appendix will be removed from the contract award document.

Item No Supplies/Services Unit Quantity

1 Towel EA 2,000

2 Wash Cloth EA 2,000

3 Hand Towel EA 2,000

4 Floor Towel EA 2,000

5 Pillow Case EA 2,000

6 Flat Sheet EA 2,000

7 Fitted Sheet EA 2,000

8 Mattress Cover EA 2,000

9 Blanket EA 2,000

10 Shower Curtain EA 2,000

11 Dish Towel EA 2,000

12 Dish Cloth EA 3,000

13 Pot Holder EA 1,000