PERFORMANCE WORK STATEMENT Geese Removal.docx

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National Cemetery Administration - Sources Sought - Geese Control (Mitigation) - Willamette National Cemetery
Solicitation number
36C78626Q50101
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This is a Performance Work Statement for year-round goose removal and mitigation services at Willamette National Cemetery in Portland, Oregon. The Department of Veterans Affairs National Cemetery Administration seeks a contractor to provide humane geese control services to maintain a dignified and professional environment for visitors, employees, and ceremonial events. The contract will be a firm fixed price award with a base year of 12 months beginning April 1, 2026, followed by four optional 12-month renewal years through March 2031.

The contractor must implement an intensive and humane hazing protocol operating daily between 8:00 AM and 4:30 PM, with twice-daily service seven days per week during heavy migration periods (December through May), achieving a 99% goose-free cemetery. Services include egg depredation, nest removal, and on-call availability with a two-hour response requirement. The contractor shall provide all necessary personnel, equipment, supplies, transportation, and trained animals (such as border collies) for the hazing program, while the government furnishes no items or services. Estimated workload is 30–90 minutes of daily labor across approximately 270 cemetery acres. Deliverables include a Quality Control Plan within 10 days of award, weekly service reports, and incident reports as needed. The Contracting Officer's Representative will monitor performance through daily observations and cemetery staff feedback, with performance thresholds requiring very infrequent geese landings and zero all-day goose presence on the property.

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PERFORMANCE WORK STATEMENT (PWS)

Goose Removal Service

PART 1

GENERAL REQUIREMENTS

1. GENERAL: This is a non-personnel services contract to provide year-round goose removal services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 DESCRIPTION OF SERVICES/INTRODUCTION: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform goose removal and mitigation services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall meet the standards in this contract.

1.2 BACKGROUND: Willamette National Cemetery is a shrine dedicated to honoring the service and sacrifice of our Nation’s Veterans. To preserve a dignified and professional environment for visitors, employees, and ceremonial events, the cemetery requires Geese to removed year-round in a humane way. These services contribute to maintaining a clean, safe, and respectful atmosphere that reflects the standards of the National Cemetery Administration.

1.3 OBJECTIVES: The objective of this Performance Work Statement (PWS) is to ensure the professional removal of geese at Willamette National Cemetery. The contractor shall provide all labor, materials, supplies and equipment necessary to:

1.3.1 Implement an intensive and humane year-round hazing protocol.

1.3.2 Perform egg depredation and nest removal.

1.3.3 Be on call and available to respond in two hours if requested.

1.3.4 Do not interfere with cemetery operations.

1.4 SCOPE: Geese Removal. Services include a year-round goose removal service at Willamette National Cemetery, implementing an intensive and humane hazing protocol. During periods of heavy migration, approximately December through May, between the hours of 7:00am and 5:00pm, service the cemetery twice per day, seven days per week. The service must also include egg depredation and nest removal. The contractor shall accomplish a 99% goose free cemetery.

1.5 PERIOD OF PERFORMANCE: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The Period of Performance reads as follows:

Base Year Option Year I Option Year II Option Year III Option Year IV Period of performance is anticipated to be April 01, 2026 – March, 2031, subject to contract award date. These dates are estimates.

1.6 GENERAL INFORMATION

1.6.1 QUALITY CONTROL (IF APPLICABLE): The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The comprehensive written QCP shall be submitted within 10 days after contract award to the CO and COR. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 QUALITY ASSURANCE: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 RECOGNIZED HOLIDAYS: Work shall be performed on the following holidays

New Year’s Day
Labor Day
Martin Luther King Jr’s Birthday
Columbus Day
President’s Day
Veterans Day
Memorial Day
Thanksgiving Day
Juneteenth
Christmas Day

Independence Day

1.6.4 HOURS OF OPERATION: The contractor is responsible for conducting business, between the hours of 8:00Am-4:30PM daily except when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

PLACE OF PERFORMANCE: The work to be performed under this contract will be performed at:

Willamette National Cemetery 11800 SE Mt. Scott Blvd Portland, OR 97086-6937

1.6.5 TYPE OF CONTRACT: The government will award a definitive firm fixed prove contract.

1.6.6 PHYSICAL SECURITY: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use.

1.6.7 POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.8 CONTRACTING OFFICER REPRESENTATIVE (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.9 KEY PERSONNEL: The following personnel are considered key personnel by the government:

1.6.9.1 Contract Manager

· Primary point of contact between the Contractor and the Government

· Responsible for contract oversight, compliance with the PWS, staffing, scheduling, and resolving issues

· Must have authority to act on behalf of the Contractor in all contract matters

1.6.10 IDENTIFICATION OF CONTRACTOR EMPLOYEES: All contract personnel attending meetings and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS: [List all acronyms used in the PWS and what they represent. At a minimum, insert the acronyms provided below].

CFRCode of Federal Regulations
COContracting Officer
CORContracting Officer Representative
COTRContracting Officer's Technical Representative
FARFederal Acquisition Regulation
PIPOPhase In/Phase Out
POCPoint of Contact
PRSPerformance Requirements Summary
PWSPerformance Work Statement
QAQuality Assurance
QAPQuality Assurance Program
QASPQuality Assurance Surveillance Plan
QCQuality Control
QCPQuality Control Program
TETechnical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES: Section Not Applicable.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 GENERAL: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.3. MATERIALS. The Contractor shall provide their own means of transportation around the cemetery and trained animals to conduct the humane hazing program.

4.4. EQUIPMENT. The Contractor shall provide any equipment need to debride eggs and remove nests.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS:

5.1. BASIC SERVICES. The contractor shall provide services for daily Geese mitigation and removal from the cemetery. Specific services include:

1. Implementing a daily intensive and humane hazing protocol between the hours of 8:00AM and 4:30PM.

2. Service the cemetery twice per day, seven days per week during periods of heavy migration, approximately December through May.

3. The service must also include egg depredation and nest removal

4. Contractor will always be required to be on call and must be able to respond within two hours if requested by the cemetery.

5. Goose removal services cannot interfere with cemetery operations and cannot disrupt funeral services in any capacity.

5.2. CLIN CONTRACT LINE ITEM NUMBER HEADING.

CLIN 1 – Monthly Geese Removal Service

PART 6

ATTACHMENT/TECHNICAL EXHIBIT LISTING

6. Attachment/Technical Exhibit List:

6.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

6.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule

6.3 Attachment 3/Technical Exhibit 3 – Estimated Workload Data

ATTACHMENT 1 /TECHNICAL EXHIBIT 1

PERFORMANCE REQUIREMENTS SUMMARY

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Standard
Performance Threshold
Method of Surveillance

PRS # 1.

The contractor shall provide a daily humane hazing protocol.

The contractor provides a method, e.g. trained border collies, to chase and deter geese from the cemetery property.
Very infrequent geese landings for stop-overs and zero all-day geese presence.
COR will monitor through daily vehicle observation.

PRS # 2

The contractor shall remove geese nests and any eggs

The contractor shall destroy geese nests and debride any observed eggs

Zero nests on cemetery property

COR will monitor through observation and inspect any reports from customers or cemetery caretakers

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable
Frequency
# of Copies
Medium/Format
Submit To
Quality Control Plan
10 days post award
1
PDF or Word Doc
CO/COR
Service reports
Weekly
1
Email, PDF or Word Doc
COR
Incident Reports
As necessary to report accidents, damage or unusual conditions
1
Email, PDF or Word Doc
COR

TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA

ITEM
NAME
ESTIMATED QUANTITY
1
Labor

30-90 minutes Daily

TECHNICAL EXHIBIT 4

ESTIMATED ACERAGE

ITEM
NAME
ESTIMATED QUANTITY
1
Cemetery Size

Approx 270 Acres

File details come from the government source that posted it. Updated .