PERFORMANCE WORK STATEMENT.pdf

PERFORMANCE WORK STATEMENT

STUDENT MEALS

298TH MULTI-FUNCTIONAL TRAINING REGIMENT

Revised 16 January 2026

Ver. Feb 2025

PERFORMANCE WORK STATEMENT (PWS)

1.0 General:

1.1 Scope: The contractor shall provide all personnel, supervision, and quality control necessary to provide hot meals (including drinks) to students attending training at 298th Multi-Functional Training Regiment (MFTR) at Waimanalo, HI in support of the Hawaii Army National Guard, as defined in this PWS (See feeding schedule at Technical Exhibit 3). The contractor may utilize Government Furnished equipment, tools, and materials as specified in Paragraph 3.0.

1.1.1 Objectives: The primary objective of this contract is to ensure the uninterrupted provision of food services to support all personnel engaged in training at the 298th

MFTR. The contractor shall guarantee that every soldier, as well as any additional authorized cadre or support staff, receives timely, high-quality, and nutritionally adequate catered meals (breakfast, lunch, and dinner) for the entire duration of each training period. The successful fulfillment of this objective is critical to maintaining troop morale, well-being, and overall operational readiness.

1.2 Background: The 298th MFTR in Waimanalo, HI, conducts Army Program for Individual Training (ARPRINT) missions that are characterized by a highly structured, physically demanding, and time-sensitive operational tempo. This rigorous environment necessitates a dependable meal solution to ensure Soldiers maintain peak physical performance and morale. The Hawaii Army National Guard (HIARNG) has specific nutritional demands due the requirements of Soldiers’ training. Therefore, it is imperative that the contractor provides timely, high-quality meals that strictly adhere to the specific nutritional standards, including all required components and condiments, without disrupting the demanding training schedule.

1.3 Period of Performance (PoP): The Period of Performance shall be from 06 February 2025 – 30 May 2025.

1.3.1 Performance shall be according to the requirements contained in the performance work statement, and in accordance with AR 40-25, the Consortium for Health and Military Performance (CHAMP) Warfighter Nutrition Guide, and Go For Green Program to the professional standards established by the United States Department of Agriculture (USDA), Food Safety and Inspection Service (FSIS) and the National Restaurant Association (NRA).

1.4 General Information: This contract will fulfill feeding requirements for units within the 298th

MFTR only. The Reserve Menu for CY26 & CY 27 is specified in Technical Exhibit 4, and meal headcounts will be provided to the contractor via DA Form 3032.

1.4.1 Place and Performance of Services: Students are at the 298th

MFTR Dining Facility (DFAC), Building 712, located at 711 Tinker Road, Waimanalo, Hawaii 96795, for the period of 06 February 2025 through 30 May 2025. If the contractor use the Government DFAC commercial kitchen, hours of operation will be 05:00 am to 07:00 pm every day and is required to perform services on recognized U.S. holidays if training is scheduled and students are present. Meal services are specified at Technical Exhibit 3 (a fixed one-hour duration per meal and specific times for Breakfast, Lunch, and Dinner are detailed). The contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS, except when the Government facility is closed due to local or national emergencies or similar Government-directed closings.

1.4.1.1 Telework: The Government does not permit the contractor to telework in support of this requirement.

1.4.1.2 Unscheduled gate closures by the Security Personnel may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays.

The contractor shall perform services on these days if (1) students are attending classes; and (2) prior notification is coordinated through the COR:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): All prepared meals shall be prepared in accordance with all applicable food safety guidelines. The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non- recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements: The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 Access and general protection/ security policy and procedures: This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Security Office.

Contractor workforce must comply with all personal identity verification requirements (CFR clause 52.204-9, Personal Identity Verification of Contract Personnel) as directed by DoD, HQDA and local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.4.5.2 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a Government representative).

1.4.5.3 Awareness Training (AT) Level 1: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level 1 training within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training by each employee or subcontractor personnel. AT Level 1 awareness training is available at the following website:

https://jko.jten.mil/courses/atl1/launch.html.

1.4.5.4 iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO). This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the COR, within 15 calendar days after completion of training.

1.4.5.5 Reserved

1.4.5.6 Reserved

1.4.5.7 Reserved

1.4.5.8 Reserved

1.4.5.9 Reserved

1.4.5.10 Reserved

1.4.5.11 Reserved

1.4.6 Physical Security: The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control: NOTE: All references to keys include key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall include procedures covering key control in the QCP.

1.4.6.1.1 The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.

1.4.6.1.2 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system and will deduct the total cost from the payment due the contractor. Lost or duplicated keys and/or locks shall be reported to the issuing party or COR immediately upon recognition of the loss or duplication.

1.4.6.1.3 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of personnel other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.6.1.4 The Contractor shall ensure that its employees lock all areas for which they possess a key when they are not using the area and at the close of the work period.

1.4.6.2 The Contractor shall ensure that all employees comply with the local installation requirements for vehicle registration and operation on the military facility. Any vehicle operated by the Contractor or its employees in performance of this contract shall have the minimum liability coverage required by the State of Hawaii.

1.4.6.3 The Contractor shall ensure that its employees comply with installation personnel identification and access requirements. The Contractor is responsible for absences of employees due to expired identification and access documents.

1.4.7 Special Qualifications: All supervisory staff shall be ServSafe qualified.

Certificates must be provided to the COR at their request. All other employees involved in the execution of this requirement shall have a minimum of one hour training by a ServSafe certified instructor to review aspects of food sanitation to ensure compliance with safety, food handling, cleaning, etc. The contractor shall ensure all employees possess all required training and skills used in the performance of this contract. This does not include education or other qualifications for the position in which the contractor employee is performing, dress codes, or other information.

(NOTE: The Government does not provide training to contractors. Contractors must ensure that any personnel performing under a contract are fully trained, licensed, certified, and otherwise qualified to provide services.)

1.4.7.1 As outlined in part 5.3 special qualifications include: Current sanitation certificate within the last four years, Serve Safe, and experience in large food service operations providing cafeteria style or multi-entree operations providing complete meal service.

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5.

The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contractor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.4.12 Reserved

1.4.13 Data Rights: The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.14.1 The Contractor shall not use Government facilities or other Government property in connection with conducting a private practice and shall ensure that its employees do not do so.

1.4.14.2 Confidentiality of Information. Unless otherwise specified, all financial, statistical, personnel, and/or technical data which are furnished, produced or otherwise available to the Contractor during the performance of this contract are considered confidential business information and shall not be used for purposes other than performance of work under this contract. The Contractor shall not release any of the above information without prior written consent of the KO and shall ensure that its employees do not do so.

1.4.14.3 Inquiries. Contractor shall ensure that its personnel do not respond to any media inquiries. Any inquiries from the media shall be immediately relayed to the COR, who will relay them to the HING Public Affairs Officer (PAO). There shall be no interviews, comments, or any other response without the knowledge and approval of the PAO. Other than routine inquiries from external agencies, all other inquiries and complaints shall be brought to the attention of the Government’s COR.

1.4.15 Phase In / Phase Out Periods: Reserved.

1.4.16 Contracting Office Representative (COR): The KO will designate and authorize an individual to act as the COR at time of award. Any such representative appointed will be specifically designated by letter from the KO. The COR exclusively represents the KO in all technical phases of the work, but is not authorized to issue Change Orders, Supplemental Agreements or direct any contract performance requiring contractual modification or adjustment. Changes in the scope of work can only be made by modification properly executed by the KO. All observations made by persons other than the KO, or the COR are strictly advisory and shall not influence the Contractor's operations except for administrative requirements and responsibilities specified herein.

The KO will provide a copy of this designation and COR contact information to the Contractor.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.10 Acceptable Quality Level (AQL): The AQL is a designated value (percent) of defective outcomes/service that the Government indicates will be accepted using acceptable sampling techniques and procedures.

2.1.11 Army Federal Acquisition Regulation Supplement (AFARS): The Army's supplement to the Federal Acquisition Regulation.

2.1.12 Contracting Officer (KO): An individual with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.13 Contracting Officer's Representative (COR): An individual from the functional activity appointed by the Contracting Officer and delegated specific authority to monitor contract performance and to perform specific contract administration functions.

2.1.14 Contract Discrepancy Report (CDR): The CDR is used to formally document unacceptable performance (contract deficiencies and defects against the AQL). The use of CDR becomes the supporting documentation for contract payment deductions, fixed fee deductions, award fee, nonpayment or other actions deemed necessary by the KO.

The CDR will become a part of the official contract file.

2.1.15 Performance Requirements Summary (PRS): The PRS identifies key performance indicators and standards that represent logical service outputs that will be evaluated by the Government to assure the Contractor is fulfilling the terms of the contract.

2.1.16 Performance Standard: A measurable output or result associated with the performance- based description of a requirement found in the PWS.

2.2 Acronyms:

AEI Army Enterprise Infostructure AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CFR Code of Federal Regulations CM Contract Manager

CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense DSCA Defense Counterintelligence and Security Agency FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s) KO Contracting Officer NGB National Guard Bureau OCI Organizational Conflict of Interest ODC Other Direct Costs PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SCR Service Contract Reporting SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include an office space with desk space and other items necessary to maintain an office environment.

3.2 Materials and Equipment: The Government will provide materials, equipment, and the initial quantity of expendable/durable supplies as Government Furnished Property (GFP) listed in Table 1 section 3.2.1 along with services specified in this section IAW the Government Property clause. Specified GFP/M/E/S shall only be used in the performance of this contract. The Contractor shall not be responsible for "fair wear and tear" of GFP.

3.2.1 Table 1

Item Description OH QTY Item Description OH QTY Kitchen Knives 22 Chair Racks for Dining Room

Chairs

Cutting boards - various colors and sizes

11 Office Chairs 2

Sheet Pans 90 Check in counter chairs 2 1/2 Sheet Pans 32 5 Foot Desks 2

1/4 Pans (various depths) 109 Tech bench, facilities maintenance

Square head pans 4 Managers Office Table 1 Speed Racks 3 36"D x 72"W Rectangular

Folding Tables

1/6 Pans 48 Table Dolly for 60" round tables 2 Butter Knives 196 60" Round Folding Tables 30 Forks 397 Tray and Flatware Cart 2 Spoons 301 Rack dispensers 5 Drinking Glasses 365 Ice Cream Chest Freezer 1 Flatware Dishwasher Racks 18 Mobile Plate and Dish

Dispenser

Plate Dishwasher Racks 3 Wire Shelving, 30"W x 24"D, Green Epoxy

Cup Dishwasher Racks 9 Commercial Garbage Cans 10 Rolling Carts 3 Mobile Work Table, 72", stainless steel top, casters

Cold Serving Line/Salad Bars 1 Mixer Stand 1 Prep Tables (various sizes) 8 Can Opener 1 Industrial Potato Peeler 1 Meat Slicer 1 Whisks 8 Milk Dispenser, two port 1 Ice Cream/Serving Scoops 9 Milk Dispenser, three port 1 Ladles 20 Mobile Storage Wire

Shelving, Green Epoxy, Casters

Serving Spoons 40 Secure Storage Racks 3 Salad Bar Spoons 7 Mobile wire shelving (Dry

Storage), Casters

Salad Dressing Ladles 6 Gas Combi Oven 1 Spatulas/food turners 7 2 Bay Reach In Freezer 1 Pasta Ladle 1 3 Bay reach in freezer 1 Tongs 79 3 Bay reach in refrigerator 1 Mixing Bowls 4 Walk in refrigerator conversion to Walk in Freezer

Strainers/Colanders 3 Shelving Units, Facilities Maintenance/Storage

Pots 8 Locker Bench 2 Large Saucepan 1 Dining Facility Walk off Mats 3 Dinner Trays 951 Dining Facility Fire

Extinguishers

Dining room chairs 385 Interior Trash Cans 9 Large Flour Bins 5 Exterior Trash Receptacle 1 Dishwasher 1

3.3 Services: The government will provide grease and refuse collection; grease interceptor cleaning; grease disposal; pest control services, police and fire protection.

Major maintenance, repair, and replacement of GFP will remain the responsibility of the Government.

3.4 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount. The Contractor shall accept and account for all GFP listed in this contract which will be listed on the Government Property Book Hand Receipt per FAR 52.245-1(f) (1) (iii), and FAR 52.245-1(d) (3) (i) and AFAR 5145.390.

3.5 The Contractor shall notify the GPA by verbal means upon discovery of loss, damaged, destroyed, consumed in excess quantities, or unaccountable GFP. Provide written report within two days of verbal notification. Letter of Fact and Finding submitted to the Contracting Officer within 15 days after discovery of lost, damaged, destroyed, or consumed in excess, GFP in accordance with AR 735-5. The Government will furnish equipment manufacturers operating manuals for equipment on-hand in each dining facility.

3.9 Equipment manufacturers or dealers will perform warranty repairs on new equipment. Should unauthorized maintenance or repairs be made, which voids the warranty, the Contractor shall be responsible.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1 if contractor will utilize the Government’s DFAC. Food ingredients (subsistence) are provided by the Government if contractor will utilized the Government’s DFAC.

4.2 The contractor shall furnish and maintain expendable cleaning supplies to support food service sanitation and personnel hygiene practices in support of the food operations.

4.3 The contractor shall provide uniforms and identification badges. The identification badges shall have at a minimum of the Contractor's company name, the employee's first and last name and the employee’s photo.

4.4 The Contractor shall provide proper protective equipment to include non-slip shoes, head covering either hairnet or company cap, and ensure employees with facial hair cover their beard or facial hair.

5.0 Requirements: The contractor shall perform all food service operations, sanitation, and accounting procedures in accordance with (IAW) AR 30-22 (The Army Food Program), DA PAM 30-22, TB Med 530, and AR 4-25. The contractor must also conform to the professional standards of The Army Food Program and Serv Safe (National Restaurant Association). After March 13, 2026, the contractor may utilize the Government furnished Dining Facility (DFAC), Building 712, for all necessary food preparation, cooking, storage of food and supplies, and cleaning of equipment and facility. However, the use of this facility is not mandatory. During February 7-28, 2026, the contractor shall perform food delivery and serving on-site using the Government-furnished Dining Facility (DFAC), Building 712. All food prepared and served must meet or exceed all specified food safety and sanitation standards throughout the preparation and serving periods.

5.1 Food Preparation & Quality: After March 8, 2026, the unit will order the food and ingredients per Exhibit 4 Reserve Menu for CY26 & CY27, the contractor will review with the Government Supply NCO. At that time, the contractor and the Government Supply NCO can propose changes if needed. The Government Supply NCO will order food ingredients, and the contractor will prepare/cook meals and drinks at the Government DFAC, serve, and clean DFAC every night. The contractor can also prepare meals in pans and provide personnel to serve the meals. During February, the meals can also be prepared lunch-plate style (individual serving) delivered to the DFAC (earliest hour designated at Technical Exhibit 3). The last option is for the Government pick up prepared lunch-plate style (individual servicing) 30 minutes before the earliest hour designated at Technical Exhibit 3).

5.1.1 All food items, whether prepared on-site at the DFAC, delivered or picked up from an off-site facility, must adhere to the following quality standards. Preparation methods will ensure nutrition, food safety, and proper plate presentation (color, shape, flavor, texture, temperature). The quality of the food shall be equivalent to or exceed that of commercially available prepared meals.

5.1.2 The contractor must provide adequate personnel to staff the serving line to maintain a throughput of at least two (2) patrons per minute and to replenish all food, condiments, and beverages in a timely manner.

5.1.3 All food ingredients (subsistence) shall be provided by the Government through the Defense Logistics Agency (DLA) if contractor will prepare/cook food at the Government’s DFAC.

5.1.4 The following guidelines must be adhered to when preparing the meals:

• No item shall be deep-fat fried

• Only lean ground beef (fat content not to exceed 10%) and ground turkey (fat content not to exceed 15%) with no fillers or extenders will be used in recipes

• All sliced bread must be whole grain/whole wheat type (white with whole grains or whole wheat with at least 2.5 g fiber per serving)

• Beverages (other than milk and breakfast juices) may be served from large serving size containers such as 1-gallon jugs or decanters. No carbonated beverages (canned sodas or soft drinks) or bottled water will be served.

• If yogurt is served it must be low fat (less than 3 g of fat per serving) individual yogurt (at least 5 oz but no more than 8 oz) or bulk low fat (less than 3 g of fat per serving) yogurt.

5.2. Menu Standard: The contractor shall provide all identified menu components as specified in Technical Exhibit 4. All items being served will be:

(a) of the freshest quality and sourced locally to the greatest extent

(b) as available to the last person through the line as they were available to the first person through the line;

(c) be of high quality and delicious to the taste; and (d) have a pleasant presentation.

5.3 The contractor is responsible for serving and maintaining portion control in accordance with the sizes referenced in the menu. The contractor shall account for cooking shrinkage to ensure the finished product meets the required portion size.

Second servings may be offered if extra food remains after all patrons have been served once.

5.4 Condiments/Toppings: Offer condiments in portion control containers, bag, in a box pump, or bottles. At a minimum, the condiments/toppings requested on the menu should be provided.

5.5 Salad. The contractor shall provide tossed salad components and condiments consisting of a minimum of: mixed greens such as romaine lettuce, spinach, green leaf, and arugula (iceberg lettuce should not be the sole lettuce in any offering), tomatoes, cucumbers, carrots, croutons, crackers and three choices of salad dressings with one of being low fat/fat free.

5.5 Contractor Representation:

5.5.1 The Contractor shall designate a fulltime, on-site Dining Facility Manager (DFM) for this contract. The DFM shall have full authority to direct the food service operation, ensure all performance standards are met, and commit the contractor during the performance of the dining facility contract. This representative may not be employed under another contract or task order with the Contractor. No later than five working days after award of the contract, the Contractor shall provide in writing to the COR, the contractor representative contact information. Changes in the contract representative, at any time after contract commencement, shall be in writing to the COR at least five working days prior to the change.

5.5.2 The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement.

5.5.3 The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions in a timely fashion. Complaints shall be addressed to the COR. DFM or Shift Leaders shall be on site full-time during operating hours.

5.5.4 According to Army Regulation 190-13 Chapter 8, c. (1): A check of records through the National Crime Information Center (NCIC) Interstate Identification Index (III) is the Army minimum baseline background check for entrance onto Army installations for non- CAC holders to include entrance of visitors. The FBI permits the use of NCIC III for vetting visitors to ensure the security of military installations.

5.5.5 The Contractor's representative shall, at no additional cost, meet with the COR when requested by the COR to discuss any problems that the Contractor's personnel may be experiencing during the performance of this contract. Problems experienced by the Government with the Contractor's performance will be discussed and resolved.

Unresolved problems will be referred to the Contracting Officer (KO) for resolution.

5.5.6 The Contractor shall provide points of contact (POC) information for administration of the contract during normal business hours and after normal business hours. The POC for other than normal business hours will be contacted only in the event of emergencies. Accordingly, the named individual(s) shall possess sufficient corporate authority to effectively deal with emergency situations, and the telephone number provided shall be functioning at all times other than normal business hours.

5.6 Billing and Invoicing: All invoices shall be submitted electronically through Wide Area Workflow (WAWF), which is the sole and mandatory method for invoice submission under this contract. The contractor is responsible for establishing and maintaining an active WAWF account. Paper, emailed, or faxed invoices will not be accepted or processed for payment.

5.7 Contractor Personnel, and Qualifications:

5.7.1 Dining Facility Manager: Oversees all food services. The DFM will direct all work and be responsible for performance, to meet the specific performance requirements and standards in the Performance Work Statement (PWS).

5.7.1.1 Qualifications:

5.7.1.1.1 Within the past eight years, two years’ experience working in a large food service operation providing cafeteria style or multi-entree operation providing complete meal service.

5.7.1.1.2 One year shall have been served as a manager or an assistant manager.

5.7.1.1.3 Current sanitation certificate within the last four years.

5.7.1.1.4 Pass a background check.

5.7.1.1.5 Military food service experience in the pay grade of E-6 or above may be credited as management experience for this position.

5.7.1.1.6 Have the Annual Food Safety and Sanitation Training.

5.7.1.1.7 DFM shall not have been convicted of a felony.

5.7.1.1.8 DFM shall be a U.S. citizen or otherwise meet the requirements of AR 25-2, Information Assurance.

5.7.1.1.9 DFM shall be able to read, write, and speak English well enough and enunciate with sufficient clarity to effectively communicate with customers and other Government personnel.

5.7.1.1.10 A resume of the DFM is submitted to COR to verify qualifications have been met.

5.7.2 Dining Facility Shift Leaders: Shift Leaders shall be responsible for direction and supervision of staff during operating hours. Shift leaders will direct other employees through their daily routines and interact with customers to ensure they have a satisfactory experience.

5.7.2.1 Qualifications:

5.7.2.1.1 Experience preparing food products in a cafeteria style dining establishment.

5.7.2.1.2 Formal civilian education degree or certificate in culinary arts or food preparation can substitute experience level.

5.7.2.1.3 Formal education as a military cook can substitute education and experience.

5.7.2.1.4 Pass a background check or have previously done so.

5.7.2.1.5 Have a current Serve Safe certification.

5.7.2.1.6 Have Annual Food Safety and Sanitation Training.

5.7.2.1.7 Shift leaders shall not have been convicted of a felony.

5.7.2.1.8 Shift Leaders shall be a U.S. citizen or otherwise meet the requirements of AR 25-2, Information Assurance.

5.7.2.1.9 Shift leaders. Shall be able to read, write, and speak English well enough and enunciate with sufficient clarity to effectively communicate with customers and other Government personnel.

5.7.3 Dining Facility Attendants (DFA) and Food Handlers: Day-to-day workers that maintain the serving line and ensure the dining facility is kept in a clean and sanitary condition.

5.7.3.1 Qualifications:

5.7.3.1.1 Pass a background check.

5.3.3.1.2. DFAs and food handlers shall not have been convicted of a felony.

5.3.3.1.3 DFAs shall be a U.S. citizen or otherwise meet the requirements of AR 25- 2, Information Assurance.

5.3.3.1.4 Have Annual Food Safety and Sanitation Training

5.3.3.1.5 DFAs and food handlers shall be able to read, write, and speak English well enough and enunciate with sufficient clarity to effectively communicate with customers and other Government personnel.

5.8 The Contractor shall provide the necessary resources to manage, perform, and administer the contract. The contractor shall ensure all employees maintain their training records and ensure employees’ training is up-to-date at all times.

5.8.1 Contractor employees shall wear clean clothing when working.

5.8.2 Contractor employees shall conduct themselves according to installation policies concerning personal conduct.

5.8.3 Disposable Food Preparation, Serving, and Packaging Materials. The Contractor shall furnish disposable food preparation, serving, and packaging materials to meet the requirements stated in the contract. Products shall include such things as plastic utensils, paper napkins, aprons, head and beard nets, disposable hats, butcher paper, plastic wraps for food storage and protection, disposable and non-disposable gloves and all other necessary expendable products required for the preparation, service and storage of food and food products. The Contractor shall also provide all products and cleaning supplies necessary for the proper sanitation of the kitchen and dining areas under the control of the Contractor.

5.8.4 All meals shall be available for customers as a carry-out option during normal meal serving periods. Contractor shall provide covered to-go trays, flatware, napkins, and condiments. Issues or abuse of the carry out meal policy shall be discussed with the COR if the contractor feels that there is abuse of this policy.

5.8.5 All meals shall contain at least 700 kCals. The kCals shall be balanced with 50%- 55% carbohydrates, 10%-35% protein, 20-30% dietary fats, and less than 10% in added sugars. There shall be no more than 1500 mg of sodium per meal. At least one drink shall be included with all meals shall include an individual drink that is at least 8 ounces.

5.8.6 The Contractor shall provide a minimum of one supplemental food item for each meal in addition to a salad option. These items are intended for personnel who require additional calories. These items may include the following: bread, cereal, salad, trail mix or nuts, individual peanut or nut butter packets, pudding, olives, guacamole, granola, muffins, or boiled eggs. This is not an inclusive list. The contractor may utilize items outside of the previous list to supplement calories for personnel with higher caloric needs. Supplemental items should complement the meal being served.

5.8.7 To Go Meal Option: The Contractor shall provide a to go plate option at the serving line. The to go plate shall be a disposable plate or tray that a meal can be enclosed in and shall also include disposable eating utensils.

5.8.8 Cancellation Policy: See below tiered cancellation policy for full/partial cancellation of meal requirements.

5.8.8.1 Notification: All notifications for meal headcount adjustments or cancellations must be communicated in writing from the Contracting Officer's Representative (COR) to the contractor's designated point of contact.

5.8.8.2 Headcount Adjustments & Cancellations: The Government may adjust the meal headcount provided on the DA Form 3032 or cancel a meal service entirely without charge, provided the written notification is received by the contractor no later than [e.g., 72 hours] prior to the scheduled start of the meal service.

5.8.8.3 Late Cancellations: If a cancellation notice is provided less than [e.g., 72 hours] prior to the meal service, the Government will be liable for the full cost of the cancelled meal(s) as specified in the contract pricing. This is due to the personnel scheduling and associated labor costshaving been incurred by the contractor.

5.8.8.4 Emergency Cancellations: In the event of a cancellation resulting from a Government-directed installation closure or unforeseen operational emergency, the Government will not be charged for the cancelled meals. The COR will provide notification to the contractor as soon as practicable.

5.8.8.5 Discrepancies in Meal Coordination: If a unit representative fails to coordinate numbers of meals ordered, the Contractor shall only invoice for services rendered. If the Contractor incurred costs at the fault of the Government, a claim may be submitted IAW FAR Part 33. The frequency of submitted claims may be negotiated with the Contracting Officer.

5.8.8.6 Infectious Diseases: If services are no longer necessary and training events, IDT, AT, etc., are ordered to be cancelled due to Infectious Disease breakouts, all impacted orders will be canceled immediately without penalty. In the event of an Infectious Disease breakout, protocols mandated by the Center for Disease Control (CDC) shall be followed.

5.9 Contractor Personnel Conduct and Removal:

5.9.1 This is a non-personal services contract. The Government will not supervise contractor employees nor control the method by which the contractor performs the required tasks. The Government will not assign tasks to or prepare work schedules for the contractor. The contractor shall be responsible to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Contracting Officer immediately. This contract is between the Hawaii Army National Guard and the contractor. This includes any entities with a valid support agreement with the Hawaii Army National Guard.

5.9.1.1 The inspection and acceptance point for all services rendered under this contract will be by the Contracting Officer Representative (COR) for the DFAC, 298th MFTR, Waimanalo. The performance by the contractor for the quality of services rendered, and any documentation or written material in support of same, shall be subject to continuous inspection, surveillance and review for acceptance by the COR or designated representative. Any services rendered by the contractor employees to customers or interaction with military/civilian personnel deemed unprofessional, threatening, or dangerous by the COR will be considered as grounds for immediate removal of the contractor employee and termination under clause 52.212-4(m) Termination for Cause. Other performance evaluation factors will be monitored that are not quantified by numerical measurements: Contractor relationship with 298th MFTR staff/Government contracting personnel; compliance with 298th MFTR policy and procedures.

5.9.2 Conduct:

5.9.2.1 The Contractor shall ensure that its employees do not introduce new procedures or services without prior approval of the COR or representative. In disagreements or deviations from established or new procedures/policies, the COR or representative, will be the deciding authority.

5.9.2.2 The Contractor shall ensure that its employees comply with DFAC and 298th MFTR policies regarding personal appearance and conduct.

5.9.2.3 The Contractor shall ensure that its employees abide by federal and local regulations and requirements concerning the nature of limited privileged communication as may be necessary for security and personnel reliability programs. All regulations referenced are available for review from the COR.

5.9.2.4 Contractor shall abide by all 298th MFTR policies, rules and ARs. When commencing work under this contract, Contractor shall obtain an in-processing checklist from the COR and provide the COR a copy when completed.

5.9.2.5 The Contractor shall ensure that its employees make use of all appropriate equipment; supplies and services made available by the Government.

5.9.2.6 Smoking: The Contractor…