PERFORMANCE WORK STATEMENT.docx

Base Year (Date of Award to 30 April 2022)

Total Estimated Price

Option Year I (Date of Award to 30 April 2023)

Total Estimated Price

Option Year II (Date of Award to 30 April 2024)

Total Estimated Price

Option Year III (Date of Award to 30 April 2023)

Total Estimated Price

Option Year IV (Date of Award to 30 April 2023)

Total Estimated Price

PERFORMANCE WORK STATEMENT (PWS)

GENERAL JANITORIAL SERVICES

NATIONAL CEMETERY ADMINISTRATION

Southeast District – National Cemeteries Section 1: General Information

1.1 General: The National Cemetery Administration (NCA), Southeast District (SED), Florida National Cemetery, 6502 SW 102nd Ave Bushnell, FL 33513, has an immediate need for general onsite Janitorial Services.

The VA National Cemetery Administration honors the military service of our Nation's veterans and provides a dignified burial and lasting memorial for veterans and their eligible family members, National Cemeteries are National Shrines. The standards of operation at our National Cemeteries reflect our nation’s concern for those interred there and for this reason this required service is considered to be most essential.

This will be a non-personal services contract. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

At the same time and when applicable, NCA must give technical, task-related instructions to private sector temporaries including orientation, assignment of tasks, and review of work products, in order that the temporaries may properly perform their services under the contract.

1.2 Period of Performance: Jan 1, 2022 through Dec 31, 2022. Base year with 4 options.

Option year 1: Jan 1, 2023 through Dec 31, 2023.

Option year 2: Jan 1, 2024 through Dec 31, 2024.

Option year 3: Jan 1, 2025 through Dec 31, 2025.

Option year 4: Jan 1, 2026 through Dec 31, 2026.

1.3 Place of Performance:

Florida National Cemetery, 6502 SW 102nd Ave Bushnell, FL 33513 Administration Building, Public Information Center, Booth Attendant building, Maintenance Complex Satellite Maintenance Complex, Public Restrooms, Cortege Restrooms, Honor Guard room.

1.4 Hours of Operation: Normal business hours are between 8:00 a.m. to 4:30 P.M. everyday excluding Federal holidays. All janitorial services (Vice Public Restrooms) shall be performed and completed Monday through Friday between the hours of 08:00am and 3:30pm excluding Federal Holidays. Janitorial services for Public Restrooms are required to be cleaned by 09:00am. 7 days per week including Federal holidays & weekends. Janitorial Services on any other days may be designated by the COR.

The contractor will be provided a list of the rooms, areas, or building to be cleaned by 9:00 a.m. specific to respective Time Zone.

1.5 Work Schedule: Prior to commencing performance under this contract, the Contractor shall provide a proposed work scheduled to the Point of Contact (POC) on site describing how services will be accomplished.

All work shall be coordinated with the POC or designated representative when accomplished during normal business hours to avoid disruptions or conflicts between the Government functions and the provision of service under this contract. The Cemetery POC will communicate with the designated Contracting Officer Representative (COR) services and completion of those services to validate work was accomplished as required.

1.6 Building/ Space Type: Janitorial Services to be Performed Will include but will not be limited to:

1.7 Type of Contract: “TBD”

1.8 Contract Changes: Additional tasking required by changes in mission assignments must be documented by a written contract modification.

If the contractor receives a request from VA personnel directing or requesting work that the contractor believes is not within the terms of the PWS or the contract, then the contractor must immediately notify the COR and the Contracting Officer of the request. The only person that has the authority to modify the terms of the contract or request work for which compensation will be provided is a Contracting Officer (CO).

1.9 Invoicing: All invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

VA’s Electronic Invoice Presentment and Payment System – The FSC uses a third-party contractor, Tungsten, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com/US/en/veterans-affairs/ to begin submitting electronic invoices, free of charge.

More information on the VA Financial Services Center is available at http://www.fsc.va.gov/einvoice.asp.

Vendor e-Invoice Set-Up Information:

Please contact the phone numbers or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center for payment processing, free of charge. If you have question about the e-invoicing program or Tungsten, please contact the FSC at the phone number or email address listed below:

Tungsten e-Invoice set-up information: 877-489-6135 Tungsten e-Invoice email: VA.Registration@Tungsten-Network.com FSC e-Invoice Contact Information: 877-353-9791 FSC e-Invoice email: vafsccshd@va.gov More information on the FSC electronic invoicing process can be found at http://www.fsc.va.gov/einvoice.asp.

Section 2: Definitions & Acronyms

2.1 Definitions:

Aseptic Cleaning. Techniques and procedures used under sterile conditions. Aseptic cleaning is the effort taken to clean the interior of building and keep people free from hospital micro-organisms.

Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

Contracting Officer (CO). A person with the authority to enter into, administers, and/or terminates contracts and makes related findings. The Contracting Officer is the only individual who has the authority to contractually bind the Government. The Contracting Officer may designate a Government employee to act as his authorized technical representative.

Contracting Officer Representative (COR). The person has been designated as the authorized representative of the Contracting Officer acting within the limits of his/her authority. This individual shall not be authorized to award, agree to, or sign any contract or modification thereto, or in any way to obligate the payment of money by the Government. The COR advises the Contracting Officer on matters relating to this contract, verifies completion of the work, certifies invoices related to completed work, and ensures compliance with all provisions of the contract.

Corrective Action. Action taken by the Contractor to correct a deficiency and identify the cause(s) of the deficiency and provide documentation of correction Custodial Cleaning. Providing an array of cleaning functions that are vital to the daily operation of the Cemetery to present a clean Cemetery.

Joint Commission (JC). A national organization dedicated to improving the performance, safety, and quality of patient care in health care facilities, and publishers of the Joint Commission on Accreditation Manuals.

Point of Contact (POC). An identified individual with subject matter expertise (SME) of NCA EMS proper cleaning procedures.

Protection. This is preventing damages to surfaces and equipment caused by normal use or improper cleaning procedures.

Quiet Zone. Means normally a noise level of less than 72.B (A) at five feet from the source in patient-occupied areas.

Soil. Dust, dirt, stains, grease, smudges, streaks, spots, lint, odors, organisms, bodily fluids, or any agents that is injurious to health. Soil can be visible such as dust, or can be invisible such as organisms, and odors.

Subcontractor. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

Dwell Times: The amount of time that a sanitizer or disinfectant must be in contact with the surface and remain wet, in order to achieve the product’s advertised kill rate.

High Touch Areas: Surfaces within a patient room that require more frequent cleaning and disinfection due to having frequent contact with hands. High touch surfaces can be found on the CDC Environmental checklist for monitoring terminal cleaning.

2.2 Acronyms:

Section 3: Government Furnished Property, Equipment, and Services The Contractor shall furnish all supplies and equipment (including cleaning supplies, chemicals, mops, applicable cleaning equipment). Contractor will also be responsible for supplying all liquid soap for dispensers, paper towels and toilet tissue.

Section 4: Contractor Furnished Items and Services The contractor shall provide an industrial custodial type uniform which is easily recognizable and clearly distinguish them as the “Contractor.” for employees and ensure all work meets performance standards specified in this Performance Work Statement (PWS) and referenced documents.

Uniforms shall present a neat, distinctive appearance; shall be clean and maintained in good repair; and shall be worn as designed by the manufacturer. Standard custodial type uniform is defined as collared work short (button-down or polo style) and pants or skirt of twill or similar material (no denim). The Contractor shall wear appropriate footwear that will cover the entire foot for safety purposes. The Contractor will not wear hats.

Section 5: Specific Tasks Standards: Aseptic areas apply to all affected areas as identified by the Cemetery.

5.1 Tasks and Cleaning Standards

The following table summarizes the tasks required under this PWS. This includes but is not limited to:

5.4 Contractor’s Attire and Identification

5.5 Contractor’s Quality Control Plan

5.6 Fire Prevention and Emergency Procedures

5.7 Building Security and Keys

The COR or designated representative will perform an inventory of keys assigned to the Contractor at the end of the contract period or as needed. Any keys lost by the Contractor will be replaced by the Government, and the Contractor shall be charged the replacement value of the lost key. The Contractor shall also be responsible for any expense incurred for re-keying of the Cemetery caused by the lost key. The Contractor shall notify the COR of any lost or suspected lost key within 24 hours.

5.8 Interference to Normal Function

The Contractor shall delay or interrupt their work at any time to avoid interference with normal Cemetery operations and the normal functions of the Cemetery, including utility services, fire protection systems, and passage of Cemetery visitors, personnel, equipment, and carts.

5.9 Damage and Equipment Loss

5.10 Handling of Government Furniture and Equipment

5.11 Conservation of Utilities

5.12 Applicable Regulations and Manuals

SCHEDULE OF SUPPLIES AND SERVICES

Contractor shall provide all labor, supervision, materials, and supplies necessary to provide complete Janitorial Services for the Florida National Cemetery located at 6502 SW 102nd Ave Bushnell, FL 33513, in accordance to the Statement of Work.

Period of performance will consist of a Base Period with four (4) one-year options to extend the term of the contract, if exercised. “Note: all Option Years are subject to the availability of appropriated funds; options are not guaranteed, and the Government’s decision not to exercise an option shall not be understood, construed, or intended as a termination.