Performance Work Statement_AHFTS_30SEP24.pdf

Performance Work Statement

ADVANCED HELICOPTER FLIGHT TRAINING SUPPORT (AHFTS)

FOR THE

UNITED STATES ARMY AVIATION CENTER OF EXCELLENCE (USAACE)

FORT RUCKER, ALABAMA

PART 1

GENERAL INFORMATION

1. General. This is a non-personal services contract to provide Advanced Helicopter Flight Training Support (AHFTS). Consistent with Federal Acquisition Regulation (FAR) 37.104 guidance, the Government will not exercise supervision or control over contractor personnel. The contractor is responsible for the conduct and performance of its personnel.

1.1 Description of Services/Introduction. The contractor shall provide all personnel, supervision, and non-personal services necessary to perform Advanced Helicopter Flight Training Support as defined in this PWS except for those items specified as Government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background. The United States Army Aviation Center of Excellence (USAACE) mission is to provide the Army with professionally trained aviators and non-rated crew members through planning, coordinating, and executing formal flight instruction at the undergraduate and graduate level. The 110th Aviation Brigade consists of the Headquarters and Headquarters Company which provides staff assistance to the four subordinate battalions: 1-11th, 1-14th, 1-212th, and 1-223rd. Each battalion has a unique mission. The brigade also provides crash rescue, air ambulance support to the USAACE and the surrounding communities and serves as the Department of the Army Night Vision Device training and Operations staff agency.

1.3 Objectives. To provide the United States Army Aviation Center of Excellence with the following:

• Flight training support to execute the advanced rotary wing training courses.

• Balanced training for all student pilots by preparing them for the field in “Go to War” aircraft.

• Support of EURO-NATO and Foreign Military Training.

1.4 Scope. The contractor shall perform Flight Training Support for both aircrew and non-aircrew personnel. The contractor shall provide personnel to perform flight training support in the airframes identified in paragraph 5.4.2.

The contractor Flight Training Support provided under this contract will augment similar training conducted by Government personnel.

1.5 General Information.

1.5.1 Quality Control. Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government. The contractor shall develop, implement, and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The contractor’s QCP shall contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP, as a minimum, shall address: continuous process improvement; procedures for scheduling, conducting, and documenting inspections; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; and, procedures for collecting and addressing customer feedback/complaints. Upon request of the Government, the contractor shall provide to the

DRAFT

Government its quality control documentation. The offerors shall provide a QCP to the Contracting Officer with their proposals. The Government will provide the contractor with recommended changes upon contract award. The contractor shall submit the final QCP to the Contracting Officer’s Representative (COR) and Contracting Officer within 5 business days after receipt of any recommended changes. After acceptance of the QCP, the contractor must receive the Contracting Officer’s acceptance in writing of any proposed change to the QCP.

1.5.2 Quality Assurance. The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is a Government document primarily focused on what the Government will do to assure that the contractor has performed in accordance with the requirements of the contract.

1.5.3 Federal Government Holidays. The Government does not require the contractor to provide service on the Federal Holidays. Federal law (5 U.S.C. 6103) establishes the following public holidays for Federal employees. The Government observes holidays falling on a Saturday on the preceding Friday, holidays falling on a Sunday on the following Monday.

New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January George Washington’s Birthday 3rd Monday of February Memorial Day Last Monday of May Juneteenth 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.5.4 Hours of Operation. The contractor shall conduct business between the core hours of 4:30 A.M. and 1:00 A.M. (Central Time), Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government-directed facility closings.

There are AM, PM, and Night flights and simulations depending on the courses underway. The contractor shall always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed.

1.5.5 Place of Performance. The primary work locations shall be on-site at Fort Rucker, Alabama, the surrounding airports, stagefields, and Remote Training (RT) sites within the local flying area.

1.5.6 Security Requirements:

• A security clearance is not required in the performance of this contract.

• The contractor and all associated sub-contractors requiring access to Army installations, facilities or controlled access areas shall complete AT Level I awareness training. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance, with the results reported to the COR within 10 calendar days of training completion. AT Level I awareness training is available at http://jko.jten.mil.

• The contractor shall comply with applicable installation, facility and area commander installation and facility access and local security policies and procedures (provided by the Government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor workforce shall comply with all personal identity verification requirements as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

• The contractor and all associated sub-contractors shall brief all employees on the local iWATCH http://jko.jten.mil/ program (training standards provided by the USAACE anti-terrorism office (ATO). This locally developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees' commencing performance, with the results reported to the COR within 10 calendar days of training completion.

• All contractor employees with access to a government information system shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and shall successfully complete the DoD Information Assurance Awareness training prior to access to the information system and then annually thereafter.

• All contractor personnel shall complete the DoD Information Assurance (IA) awareness training before issuance of network access and annually thereafter.

• The contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified "Confidential," "Secret" or "Top Secret" and requires contractors to comply with (1) the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M) and (2) any revisions to DoD 5220.22-M; notice of which has been furnished to the contractor.

• The contractor shall, in accordance with AR 530-1, Operations Security, ensure all new contractor employees complete Level I OPSEC training within 30 calendar days of their reporting for duty or effective date of incorporation of this requirement into the contract, whichever applies. In addition, all contractor employees will complete annual OPSEC awareness training and abide by the unit's OPSEC plan.

1.5.6.1 Physical Security. The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment and materials shall be secured.

1.5.6.2 Key Control. The contractor shall establish and implement methods of making sure all keys/key cards issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the contractor by the Government shall be duplicated. The contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.5.6.2.1 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks will be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.

1.5.6.2.2 The contractor shall prohibit the use of Government issued keys/key cards by any persons other than contractor personnel. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor personnel engaged in the performance of assigned work in those areas or personnel authorized entrance by the Contracting Officer.

1.5.7 Post-Award Conference/Periodic Progress Meetings. The contractor shall attend any post-award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the Contracting Officer Representative will apprise the contractor of how the Government views the contractor's performance and the contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.5.8 Contracting Officer’s Representative (COR). The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs and specifications; monitor contractor's performance and notify both the Contracting Officer and contractor of any deficiencies; coordinate availability of government furnished property;

and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract.

1.5.9 Key Personnel. The following personnel are considered key personnel by the Government: Program Manager/Alternate Program Manager. The government shall approve any key personnel changes made after the proposals have been submitted.

1.5.9.1 Program Manager and Alternate Program Manager. The Program Manager and Alternate Program Manager shall be responsible for the performance of the work and act for the contractor and will be designated in writing to the Contracting Officer. The Program Manager and Alternate Program Manager shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Program Manager and Alternate Program Manager may support this contract from any Government furnished facilities provided under this contract or from the contractor’s facilities within the local commuting area. The Program Manager and Alternate Program Manager shall be available to meet with Government representatives in person between 7:30 A.M. to 4:15 P.M. (Central Time), Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons.

1.5.9.1.1 Capability Experience Identifiers. The Program Manager and Alternate Program Manager shall have a minimum of 4 years of experience in planning, directing, coordinating, monitoring, and managing contracts specifically related to aviation training programs. They shall have a minimum of 3 years of experience in Army Aviation or equivalent experience in another branch of military service.

• They shall demonstrate the ability to organize, plan, analyze, and conduct multiple sub-task activities simultaneously.

• They shall have experience in supervising technical personnel to complete tasks relating to complex problem solving, aviation maintenance and training activities, cost effectiveness analyses, and systems management.

• They shall have experience in quality assessment of contract products, risk identification and modification, and shall have access to timely corporate resources for contract support.

1.5.10 Contractor Personnel. The contractor shall provide qualified personnel to serve as and perform the functions of Instructor Pilots, Maintenance Examiners, and Non-Rated Crew Members, as specified below, along with any other personnel necessary to perform this contract.

1.5.10.1 Instructor Pilots (IPs):

1.5.10.1.1 Capability Experience Identifiers. U.S. Army qualified IP in the aircraft identified in paragraph 5.4.2.

Instructor pilots shall have aircraft experience (as applicable for the position being filled) at Military company level or higher as an IP.

1.5.10.1.2 Experience Identifiers. 5+ years as an aviator; most recent flight in the aircraft identified in paragraph

5.4.2 (as applicable for the position being filled) must have been within the previous 12 months to enter the Qualified Workforce. Instructor Pilots who do not meet the currency requirements will enter the non-qualified workforce and will receive Government-provided currency and refresher training, but as a lower priority than any contractor employee in the Qualified Workforce. Minimum applicable actual aircraft flight experience: 1,000 pilot-in-command hours and 250 IP hours. Military Instructors currently training USAACE flight students full time

(within last 60 days) but having less than 250 Instructor Pilot hours in the applicable aircraft, can be approved by the GFR/COR on a case-by-case basis.

1.5.10.1.3 Request Waiver. The contractor shall submit waivers to the currency requirement to directly enter the qualified workforce for consideration by the Contracting Officer Representative (COR).

1.5.10.2 Maintenance Examiners (MEs)

1.5.10.2.1 Capability Experience Identifiers. U.S. Army qualified as a Maintenance Test Pilot (MTP), IP, and ME in the applicable aircraft. Maintenance Examiners shall have applicable aircraft experience at company level or higher as an IP and MTP.

1.5.10.2.2 Experience Identifiers. 5+ years as an aviator, most recent flight in the aircraft identified in paragraph

5.4.2 (as applicable for the position being filled) must have been within the previous 12 months to enter the Qualified Workforce. Maintenance Examiners who do not meet the currency requirements will enter the non-qualified workforce and will receive Government-provided training, but at a lower priority than any contractor employee in the Qualified Workforce. Minimum applicable actual aircraft flight experience: 2,000 total hours, 250 MTP hours and either 50 ME hours or two years of experience performing operational duties as an ME. Military Instructors currently training USAACE MTP flight students full time (within last 60 days) but having less than 250 MTP Pilot and/or 50 ME hours in the applicable aircraft, can be approved by the GFR/COR on a case-by-case basis.

1.5.10.2.3. Request Waiver. The contractor shall submit waivers to the currency requirement to directly enter the qualified workforce for consideration by the Contracting Officer Representative (COR).

1.5.10.3 Non-Rated Crewmembers (NRCMs)

1.5.10.3.1 Capability Experience Identifiers. U.S. Army qualified Non-Rated Crewmembers in the aircraft requirement identified in paragraph 5.4.2. Instructor requirements shall be a graduate of an Army-approved NRCM Flight Instructor / Standardization Instructor Course in the aircraft requirement being filled.

1.5.10.3.2 Experience Identifiers. Minimum applicable actual aircraft flight experience: 500 hours. NRCM Flight Instructors (FI) shall have 8+ years as a non-rated crewmember in the aircraft requirement being filled and have been previously designated as an FI in the aircraft requirement being filled as identified in paragraph 5.4.2. Flight Engineers (FEs) shall have 5+ years as a non-rated crewmember in the CH-47 aircraft and have been previously designated as an FE in the CH-47.

1.5.11 Medical Standards. Contractor crew members shall meet aviation medical requirements as described in AR 40-501 - Standards of Medical Fitness, paragraph 4-2. b. (4). Contractor pilots shall maintain a current annual Federal Aviation Administration (FAA) Class 2 Medical Certificate through the duration of the contract or, if a member of the National Guard or Reserves, an Army Class 2 Flight Duty Medical Exam (FDME). Contractor NRCMs shall maintain an annual current Federal Aviation Administration (FAA) Class 3 Medical Certificate through the duration of the contract or, if a member of the National Guard or Reserves, a DD Form 2992 (Medical Recommendation for Flying or Special Operational Duty). Contract crew members shall enter the non-qualified workforce any time they are unable to medically maintain flight duty capabilities in the aircraft.

1.5.11.1 If a contractor employee holds an FAA medical certificate with medical waiver, then an Army Flight Surgeon may suggest or recommend additional examinations or tests for those individuals. The contract makes no provisions or funds to support any additional examinations or tests that may be suggested or recommended. The contractor shall present employees medically fit for flying duty. Therefore, if the contractor or the employee elects to have additional testing performed, such tests shall be at no cost to the Government. The results of these additional tests shall be furnished to the flight surgeon by the contractor or the laboratory conducting the tests. The Army Flight Surgeon will make the final recommendation to the Contracting Officer of whether a contractor employee under a FAA medical waiver should be certified for flight status.

1.5.12 Decertification. The Contracting Officer may direct the contractor to decertify or remove any contractor employee under this contract. Decertification may be based on observations by the COR, Government Flight

Representatives (GFRs), Quality Assurance Evaluators, other Government approved evaluators, valid customer complaints, or verified student critiques. A request for decertification will be submitted to the Contracting Officer for action. Efforts to correct the reason(s) for potential decertification may be made on a case-by-case basis. The Government may immediately decertify a contractor employee based on the severity of the event(s). Reasons for decertification and removal include, but not limited to, the following:

• Substandard performance during academic, flight, or training device instruction/evaluations.

• Training events aborted or non-effective due to inept instructor performance.

• Failure to protect or properly care for Government property or equipment.

• Acts that endanger the health or safety of Government or contractor personnel.

1.5.13 Identification of Contractor Employees: The contractor (to include subcontractors) shall provide each contractor employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name, and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be always worn when the employee is performing work under this contract. Each contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the COR prior to the contract performance date and updated as needed to reflect contractor and subcontractor personnel changes. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.5.14 Supervision of Contractor Employees. The Government will not exercise supervision or control over contractor or subcontractor employees while performing work under the contract. The contractor is responsible for the conduct and performance of contractor personnel.

1.5.15 Personal Appearance. The contractor shall ensure that personnel comply with Chapter 9 of USAACE Pamphlet 600-2, dated 29 August 2016 (and applicable chapters of future versions) and ensure that contractor personnel conform to those standards while engaged in the performance of this contract. The contractor shall require all contractor personnel who are participating in flight instruction involving either ground operations of aircraft or actual aerial flight to wear identification (ID) tags, safety clothing, and equipment.

1.5.15.1 Dress Code. The contractor shall provide a copy of the contractor’s dress code to the COR for Government approval. The contractor shall have dress code for contractor personnel while working on this contract, which shall consider the regional and military environment where the work shall be performed and include as a minimum:

• Patches and Insignia shall adhere to local policies.

• The flight duty uniform for flight personnel.

• A distinctive nametag showing the name of both the contractor and the individual, appropriate to the attire being worn.

• Conventionally accepted business office attire for managers and supervisors.

1.5.15.2 Fraternization. The contractor shall ensure that all contractor personnel adhere to the provisions of U.S.

Army Aviation Center of Excellence (USAACE) Regulation (Reg) 600-1, Prohibited and Regulated Conduct.

1.5.16 New Hire/Annual/Refresher/Recurrence Training/Qualification Training/Evaluations.

1.5.16.1 The contractor shall forward the flight qualifications of contractor personnel selected to perform flight duties through the Contracting Officer's Representative for review by the Battalion and Brigade GFR in accordance with AR 95-20, a minimum seven (7) workdays prior to the individual starting any Government-funded training.

This review process also applies to position changes within the contractor workforce.

1.5.16.2. New Hire Training. All contractor personnel are required to complete Government provided Resident Instructor Training (RIT) prior to conducting any training under this contract. RIT provides contractor personnel local orientation training to familiarize them with the airspace, training areas, support areas and functions (e.g., weather, ALSE, record-keeping system), Programs Of Instruction (POI), student tendencies and interactions and local policies and procedures. This training includes on-ground and in-air orientation, evaluates the contractor personnel’s proficiency and capability in the aircraft they intend to operate and conduct training in under this contract. The Government will not provide contractor personnel who fail to complete New Hire Training any additional training.

1.5.16.3 Annual Evaluation. Contractor personnel are required to undergo an annual evaluation (check ride) in the aircraft they intend to operate and provide training in under this contract in all training modes. If a contractor fails a Government standardization or instrument flight evaluation, then the contractor employee shall not perform contract duties during this period and is not considered part of the qualified workforce until he/she successfully completes the Government re-evaluation. Contractor personnel that fail a Government standardization or instrument flight evaluation may receive up to five (5) hours of Government-provided flight time or simulator time for remedial training. USAACE remedial training will be completed on a proficiency basis not to exceed five (5) flight hours excluding the re-evaluation.

1.5.16.4 Refresher and Recurrence Training. Contractor personnel are required to maintain currency in the aircraft they intend to operate and provide training in under this contract per AR 95-1 and the applicable Aircrew Training Manual (ATM). This includes currency in the tasks they are required to perform in the aircraft by the applicable POI (e.g., night vision, gunnery, etc.). If a contractor personnel has lost currency, then the Government will conduct a proficiency flight evaluation as required by AR 95-1. If the contractor employee fails the proficiency flight evaluation, then the Government will provide up to five (5) flight hours for remedial training. Remedial training shall be completed on a proficiency basis, not to exceed five (5) flight hours excluding the re-evaluation.

Contractor personnel undergoing remedial training shall not perform contract duties during this period and are not considered part of the qualified workforce until a successful re-evaluation.

1.5.16.5 Qualification Training. The Contractor shall provide personnel who are qualified in the aircraft they intend to operate and provide training in under this contract. The Government will not provide qualification training for contractor personnel except to transition aviators who are qualified to fly an aircraft identified in this performance work statement to a more recent model of the same aircraft. On a case-by-case basis, AH-64D to AH- 64E transition may be provided if the most recent flight in the AH-64D aircraft has been within the previous 24 months. The GFR/COR can approve this training of contractor personnel based on the Government’s training needs.

Contractors attending the AH-64E transition training are considered part of the non-qualified workforce until the training is completed. Instructor Pilots in the AH-64E transition will receive Government-provided training at a lower priority than contractor employees in the Qualified Workforce. Currently, this transition training includes up to 10.4 flight hours and 30.0 Simulator hours.

1.5.16.6 Evaluations. Government evaluations include Annual Evaluations, mentioned above, and no notice evaluations both of which are intended to assess the quality of the contractor’s workforce. No notice evaluations may assess a contractor personnel’s capabilities / proficiency in aircraft, in various flight modes, with flight or training tasks, or any other aspect that relates to their capabilities or proficiency. Contractor personnel that fail a no notice evaluation may receive up to five (5) hours of Government provided flight time or simulator time for remedial training.

1.5.16.7 The contractor shall provide a qualified replacement for any contractor employee who fails a re-evaluation or otherwise enters the non-qualified workforce.

1.5.16.8 Contractor personnel shall maintain the same unit Aircrew Training Program (ATP) requirements as the Department of the Army Civilians (DAC).

1.5.17 Employee Training Agreement Program. The contractor shall establish an Employee Training Agreement Program for all contractor personnel who receive Government-provided training on aircraft or simulators during the performance of this contract. The purpose of this program is to ensure the retention and continued availability of qualified contractor personnel, trained at Government expense, to meet the Government’s training requirements and improve readiness. At a minimum, the contractor’s program shall require contractor employees who receive Government training under paragraphs 1.5.16.2 and 1.5.16.5 to enter into written binding agreements with the contractor to perform under this contract for a period of two (2) years following the completion of the training. The contractor further agrees that it shall not reassign any Government trained contractor employee to another contract position or function that interferes with or limits that employee’s availability to provide training under this contract during the two-year training agreement. The Employee Training Agreement Program is a material provision of the contract that is essential to meeting the Government’s training requirements. The contractor agrees that it shall be liable for and shall compensate the Government if a contractor employee trained at Government expense fails to fulfill the two-year training agreement. The compensation shall equal amount that is a pro-rata share of the unliquidated training expense. The training expense shall be determined by multiplying the number of training hours provided by the hourly cost / rate for the affected aircraft or simulator that are in effect when the training was provided. The training expense shall be equally portioned, by calendar days, over the 2-year training agreement period.

1.5.18 Employment. The contractor shall not employ any person who is an employee of the Government (DOD military or civilian), unless such person seeks and receives advanced written approval in accordance with the applicable service regulations (e.g., DoD 5500.7-R, Joint Ethics Regulation).

1.5.19 Common Access Card (CAC). All contractor personnel must be cleared by the Installation Security Office (ISO) before they can be issued a CAC. CACs are authorized ONLY for contractor employees requiring access to the installation, airfields, secured buildings and/or Government computers. Each contractor employee requiring CAC must be able to obtain and maintain a favorable suitability/fitness determination under 5 CFR 731 or equivalent. Each contractor employee’s name, social security number and email address will be entered into a database (by the COR or Trusted Agent) called the Contractor Verification System (CVS). CVS is an automated system to allow contractor’s personal information to be verified when applying for a new or renewal government identification card referred to as the CAC. Once the contractor employee’s information is registered, the COR will electronically forward the form to the individual contractor employee. Each contractor employee is required to electronically fill out the CAC request form. Once the form is properly filled out and has been vetted/cleared by the ISO, the COR will direct the contractor to go to the designated in-processing facility and obtain the CAC. All prescribed identification shall immediately be delivered to the COR for cancellation upon the release of any employee from the contract.

1.5.20 Phase-In Period. The period between the contract award date and contract start date will constitute the Phase- In period. During the Phase-In period, the contractor shall prepare to assume full responsibility for all areas of operation in accordance with the terms and conditions of this contract. The contractor shall take all actions necessary for a smooth transition of the contracted operations. This period will be up to a maximum of 30 days in duration. The Government will make all facilities and equipment accessible to the contractor within the designated period prior to performance start date. During the Phase-In period, the contractor shall, at a minimum:

• Recruit and hire necessary personnel.

• Obtain all required certifications.

• Secure a Security Agreement Check and Tier 1 investigation (via SF-85) to maintain a Government issued CAC for personnel requiring local access to a DoD network or website that accepts/requires the CAC for login access.

• Participate in joint inventories and sign for Government-furnished property.

• Develop and submit any deliverables.

• Attend post-award meetings.

• Accomplish any necessary training to support the functions listed in the PWS.

• Participate in joint inventories and sign for Government-furnished property.

• Develop and submit any deliverables.

• Attend post-award meetings.

• Accomplish any necessary training to support the functions listed in the PWS.

1.5.20.1 During the Phase-In period, the contractor shall become familiar with performance requirements to commence full performance of services on the performance start date (i.e., end of the phase-in period).

1.5.21 Phase-Out Period. One (1) month prior to the completion of the contract, an observation period shall occur during which management personnel of any follow-on contractor or Government personnel may observe operations and performance methods of the incumbent contractor. This will allow for orderly turnover of facilities, equipment, records and will help to ensure the continuity of service. The contractor shall not defer any requirements for the purpose of avoiding the responsibility or of transferring such responsibility to the succeeding contractor. The contractor shall fully cooperate with the succeeding contractor and the Government so as not to interfere with their work or duties. During the Phase-Out period, the contractor shall perform the following: employee notification;

retention of key personnel; turn-over of work-in-progress, inventories, and Government property; removal of contractor property; data and information transfer; and any other actions required to ensure continuity of operations as designated herein.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1 DEFINITIONS:

Contract Specialist. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

Contractor. A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term used in this contract refers to the prime.

Contracting Officer. The only person with authority to enter, administer and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment will be in writing and will state the scope and limitations of the COR’s authority. This individual has authority to provide technical direction to the contractor if that direction is within the scope of the contract, does not constitute a change and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service. A service output that does not meet the standard of performance associated with the PWS.

Deliverable. Anything that can be physically delivered but may include non-manufactured items such as meeting minutes or reports.

Government-Furnished Property (GFP) or Government Property (GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

Key Personnel. Contractor personnel that are evaluated in a source selection process and that are required to be used in the performance of a contract. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Non-Qualified Workforce. Personnel that may be undergoing remedial training, extensive recurrence training, or Government-provided training or support that does not allow them to perform the duties outlined in the contract delivery requirement.

Physical Security. Actions that prevent the loss or damage of Government property.

Qualified Workforce. Personnel meeting all requirements of this contract and available for work. These personnel qualify toward the contract delivery requirement.

Quality Assurance. The Government procedures to verify that services being performed by the contractor are acceptable in accordance with established standards and requirements of this contract.

Quality Assurance Specialist. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.

Quality Assurance Surveillance Plan (QASP). A document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control. All necessary measures taken by the contractor to assure that the quality of a product or service shall meet contract requirements.

Subcontractor. A contractor that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

Workday. Monday through Friday, except for Federal holidays. Historically, flying on a Saturday is possible, but rare, and work has not been required for Sundays. Some review periods/tasks are defined in workdays which refers to a traditional work week, minus federal holidays.

2.2 ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement ALSE Aviation Life Support Equipment APART Annual Proficiency and Readiness Tests AR Army Regulation ATP Aircrew Training Program CFR Code of Federal Regulations CMP Course Management Plan CMR Contractor Manpower Reporting CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD Form 254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAA Federal Aviation Administration FAR Federal Acquisition Regulation FE Flight Engineers FI Flight Instructors GFR Government Flight Representatives IP Instructor Pilot(s) ME Maintenance Examiners MTP Maintenance Test Pilot NRCM Non-Rated Crewmembers POC Point of Contact POI Programs of Instruction PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RIT Resident Instructor Training RT Remote Training SFTS Simulated Flight Training System SOP Standard Operating Procedure TE Technical Exhibit TSCV Temporary Student Capacity Variations USAACE United States Army Aviation Center of Excellence

The above list of abbreviations is not all inclusive; key abbreviations for this requirement are located throughout this

PWS.

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Facilities. Flight Training Support work shall be accomplished on-site at Government facilities. The Government will provide access to necessary workspace as required for the contractor to provide the support outlined in the PWS to include desk space, telephones, computers, and other items necessary to maintain an operational environment.

Workspace is communal and shared with the Government. Additionally, the Government will provide the contractor access to the Simulated Flight Training System located near Fort Rucker, AL.

3.2 Utilities. The Government will provide all utilities in the facility that will be available for the contractor’s use in performance of tasks outlined in this PWS. The contractor (to include subcontractors) shall instruct employees in utilities conservation practices. The contractor shall operate to preclude the waste of utilities.

3.3 Equipment. The Government will provide applicable flight suits, flight gloves, Aviation Life Support Equipment (ALSE) and safety equipment. The AH-64E AAIH helmets and the Air Warrior vest for flight crews are provided under a separate Aviation Life Support Equipment contract. Use of these items is mandatory. The contractor shall sign for the equipment when required. Equipment shall be returned in like condition, less reasonable wear and tear, to the Government upon completion of work described in the contract. The contractor shall request flight uniforms and safety equipment for new employees after the new employees have provided a current FAA Second Class Medical Certificate. The Government will provide the contractor access and use of Government aircraft and simulators, as government furnished property / equipment, to perform this contract, subject all terms and conditions of this contract.

3.4 Materials. The Government will provide the contractor with access to unclassified documents, studies, databases, and other documents necessary to accomplish the tasks specified in the PWS. Those documents and systems shall be returned to the Government at the conclusion of the work. The Government will also provide access to appropriate functional proponents and subordinate agencies as necessary to allow the contractor to accomplish assigned work.

3.5 Communications Services. Contractor personnel who use Government automation and telecommunication resources (including telephones and telephone access, computer access for email, and Local Area Network (LAN) access) shall be bound by policies of the Fort Rucker Network Enterprise Center (NEC).

3.5.1 Contractor personnel shall not use the Government furnished communications equipment for any action not directly associated with the requirements of the contract.

3.6 The Government will conduct a records review and possible proficiency flight evaluation on all new hires to determine the contractor employee’s training requirements. As a result of the findings, a proficiency-based training program will be conducted by the Government to fully qualify the contractor employee on all applicable POI and Course Management Plans (CMPs).

3.7 The Government will conduct, at its own discretion and on an as needed basis, qualification transition training on more recent models of aircraft that are identified in the performance work statement as required in the future. See paragraph 1.5.16.5.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS

The contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Section 3 of this PWS.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS:

5.1 Basic Services. The contractor shall provide Flight Training Support for both aircrew and non-aircrew personnel.

The contractor shall provide flight training support, using the appropriate airframe and simulators (e.g., Simulated Flight Training System), to execute the advanced rotary wing training courses. The contractor shall accomplish all training in accordance with approved Army Regulations, TRADOC POI, and SOPs within the 110th Aviation Brigade. The contractor shall comply with the provisions of AR 95-1, Flight Operations, AR 95-20, Contractor’s Ground and Flight Operations (i.e., DCMA Instruction 8210.1C) and other applicable publications identified in Part 6 during the performance of this contract.

5.2 Contract Management. The contractor shall provide support to the USAACE G3 COR for the execution of daily tasks and ensure accomplishment of all requirements delineated in this contract.

5.3 Flight Training.

5.3.1 Flight training shall be conducted in compliance with the most current POI and the applicable CMPs. The CMP schedule for daily flight training periods shall be flown daily as a minimum. Students are to fly each scheduled flight period unless circumstances beyond the contractor's control preclude training. The average daily time to maintain is shown in each course CMP; however, every effort shall be made to exceed this time, consistent with effective instruction, to allow for lost time due to weather, maintenance, or other reasons. Each CMP shows the average daily flying time, the recommended daily flying time, and the maximum amount of time the student can be ahead of scheduled time.

5.3.1.2 All courses may require weekend training, training on designated (but not observed) Training Holidays and night training. Some periods of scheduled Simulated Flight Training System (SFTS) training in undergraduate courses may be conducted at night. Weekend and/or overtime flying may be required to makeup flight time that is lost due to aircraft unavailability, inclement weather, or other factors beyond the contractor's control. Weekend and/or overtime may also be required for operations and training or to get ahead of the syllabus.

5.3.1.3 The Government may require the contractor to perform flight training outside the core hours of operation (See 1.5.4) and/or provide additional support that exceeds the workload specified in paragraph 5.4.2. The Contracting Officer or COR will notify the contractor of the anticipated need for additional training support no later than 1500 hours on the Thursday prior to any anticipated weekend support or 48 hours in advance of any additional support to be performed on a weekday. The contractor is not authorized to perform the additional training support until the need for that additional support is verified by the COR and approved by the Contracting Officer. If the request is approved, the contractor shall provide the additional training and then submit an invoice to the COR and Contracting Officer. The Government will reimburse the contractor for these services up to the level of support approved by the Contracting Officer. Reimbursement for additional training support will be based on a proportional share of the applicable daily billing rates specified in Section H.1.

5.3.1.4 The contractor shall accept the risk and bear the costs for overtime and training outside the core hours of operation that is not pre-approved by the Government and that is incurred in the usual course of events on a normally scheduled workday. Examples of these situations include but are not limited to:

• IPs returning late due to a precautionary landing.

• IPs delayed in returning due to weather conditions enroute.

5.4 Deliverables and Performance.

5.4.1 The contractor shall prepare and deliver reports to the COR as per contract requirements.

5.4.2 The contractor shall have the capability to perform the requirements below daily Monday through Friday.

Daily training occurs in three flight periods: morning, afternoon, and night. The number of students, below, represents the total number of students to be trained daily which may occur in any of the flight periods. The Government reserves the right to alter the flight period distribution, as needed to support training, at no additional cost to the Government. The Government will provide the contractor no less than 48 hours’ notice prior to shifts in distribution between flight periods. Example: AH-64E student capacity: 40 students morning flightline, 40 students afternoon flightline and 30 students night flightline. With 48 hours’ notice, the Government could shift training requirements to 38-38-34 respectively. Contractor unavailability caused by Government directed shifts in training will not factor into the affected workweek’s Temporary Student Capacity Variations (TSCVs) for the personnel directly affected.