Performance Work Statement 16 March 2021.pdf

FIRE PROTECTION AND EMERGENCY SERVICES PWS

PERFORMANCE WORK STATEMENT (PWS)

FIRE PROTECTION AND EMERGENCY SERVICES

10TH SPACE WARNING SQUADRON

CAVALIER AIR FORCE STATION, NORTH DAKOTA

16 March 2021

TABLE OF CONTENTS

Paragraph Page

1.0 DESCRIPTION OF SERVICES 5

1.1 Program Management 6

1.1.1 Safety and Health Compliance 6

1.1.2 Operational Safety 6

1.2 Financial Management 7

1.2.1 Cost Estimates 7

1.3 Quality Control Program 7

1.3.1 Quality Control Plan 7

1.3.2 Nonconformance Reporting 7

1.3.3 Document and Data Availability 7

1.3.4 Performance Metrics 7

1.4 Fire Protection Program Requirement 8

1.5 Fire Protection Support 8

1.5.1 Meetings 8

1.5.2 Administrative Support 9

1.5.2.1 Format and Suspense 9

1.5.2.2 Correspondence 9

1.5.2.3 Publication Review 9

1.5.2.4 Forms and Publications 9

1.5.2.5 Automated Data Systems 9

1.6 Emergency Call Center 9

1.7 Mutual Aid Agreements 10

1.8 Off-Base Surveys 10

1.9 Fire Prevention and Education Program 10

1.9.1 Fire Investigations 10

1.9.2 Inspections 10

1.9.2.1 Fire Inspection Schedules 10

1.9.3 Fire Protection Design Reviews 10

1.9.4 Hot Work and Welding Permits 11

1.10 Emergency Response 11

1.10.1 Structural and Other Fire Incidents 11

1.10.2 Hazardous Material Incidents 11

1.10.3 Emergency Medical Response 12

1.11 Training 12

1.11.1 Firefighter Recurring Certification and Training Requirements 12

1.11.1.1 Computer Training and Testing 12

1.11.2 Contingency Exercises and Operations 12

1.11.3 Environmental Training 12

1.12 NFPA 1500 Requirements 12

1.12.1 Firefighter Safety Officer Requirement 13

1.12.2 Drug Screening 13

1.13 Equipment and Vehicle Management 13

1.13.1 Equipment 13

1.13.2 Vehicles 13

1.14 Contract Manager 13

1.14.1 Contractor Personnel 14

1.14.2 Contractor Employees 14

1.14.3 Employee Appearance 15

1.14.4 Employee Conflict of Interest 15

1.14.5 Employee Off Duty Employment 15

1.14.6 Employee Work Interruption 15

2.0 SERVICE SUMMARY 15

3.0 PROPERTY AND SERVICES 17

3.1 Government Furnished Property 17

3.1.1 Facilities 17

3.1.2 Equipment/Material 17

3.1.3 Inventory Accountability 17

3.2 Contractor Furnished Property 18

3.2.1 Equipment 18

3.2.2 Materials 18

3.3 Government Property Disposal 18

3.4 Services 18

3.4.1 Utilities 18

3.4.2 Postal Service 18

3.4.3 Telephone Service 18

3.4.4 Custodial Service 18

3.4.5 Refuse Collection 18

4.0 GENERAL 18

4.1 Conversation of Utilities 18

4.2 Security Requirements 19

4.2.1 Security Program 19

4.2.1 Industrial Security 19

4.2.2.1 Badging 19

4.2.3 Property 19

4.2.4 Key Control 19

4.2.5 Vandalism 19

4.2.6 Facility Protection 19

4.3 Continuation of Essential Contractor Services 19

4.4 Emergency Management and Response Operations 20

4.5 Major Accident and Disaster Response 20

4.6 Phase-in Schedule 20

4.7 Access to Facilities 20

4.8 Hours of Operations 20

4.8.1 Normal Duty Hours 20

4.8.2 Federal Holidays 20

Appendix A Historical Workload Appendix B Maps and Work Area Layouts Appendix C Government Furnished Items Appendix D Form, Submittals, and Reports Appendix E Acronyms Appendix F Publications/Regulations

1.0 DESCRIPTION OF SERVICES. Provide Fire Protection/Emergency Services, Rescue Operations, and Emergency Management Services for Cavalier Air Force Station on a 24- hour 7 days a week basis except as otherwise indicated by this PWS.

The service provider is expected to perform all duties and tasks associated with fire protection. The service provider's staff shall be fully trained and certified in accordance with DoDM 6055.06, DoD Fire and Emergency Services Certification Program (F&ESCP), NFPA Standard 1072 and 1000 series standards at start of contract. The service provider will also be responsible for providing hazardous material spill response capability through defensive operations, fire protection and investigation for Department of Defense (DOD) interests in the local area when needed, and maintaining mutual aid support agreements in accordance with (IAW) Air Force Instructions (AFI). Comply with most current versions of DOD, AF, and United States Space Force (USSF) directives, instructions, regulations, and or supplements, also all applicable state, local, and National Fire Codes published by the National Fire Protection Association (NFPA) to include Technical Implementation Guides (TIGs) and the Fire Emergency Services Assessment Plan (FESAP) most current edition. The service provider shall ensure quality work performance IAW applicable standards and guidelines. The service provider shall provide all staff uniforms and ensure they are maintained in a clean and professional manner. Additionally, the service provider is expected to be a partner with the base and local communities in order to improve the quality of Fire Protection programs and services offered to customers.

All areas of service and response shall meet HQ AF Fire Emergency Services Program requirements. The contractor shall provide onsite staffing and emergency response in accordance with DoDI 6055.06, Fire and Emergency Services (F&ES) Program, as implemented by the Department of Defense except as modified by this PWS.

The minimum acceptable number of firefighters at Cavalier AFS is 10 on duty to meet response times outlined in DoDI 6055.06 from the initial alarm. The minimum positions that must be filled by trained and certified firefighters within 12 minutes of alarm are:

• One Assistant Fire Chief of Operations

• Two Lieutenants

• Two Driver Operators (D/O)

• Five additional firefighters

This is a total of 10 personnel within 12 minutes of alarm.

The 10th Space Warning Squadron (10 SWS) Commander can authorize a decrease of this manning requirement temporarily for contingencies or special circumstances (i.e. special vehicle work, pandemics).

The required Safety and Accountability roles will be performed by the Incident Commander. This criteria is separate from staffing the Dispatch Center. Emergency dispatch services are provided at DoD installations on an around-the-lock, continually staffed basis in order to conduct essential F&ES communications and dispatch services in accordance with NFPA 1221 Standard for the Installation, Maintenance, and Use of Emergency Services Communications Systems, and DoDI 6055.17.

The contractor shall provide fire protection functions according to DOD, AF, local, state, federal, and industry standards. Contractor shall comply and implement the AF Fire and Emergency Services and HQ USSF Fire and Emergency Services fire reporting to National Fire Incident Reporting System (NFIRS).

Contractor shall comply with the most current edition of Fire Emergency Services Assessment Program (FESAP). Contractor shall provide data as requested and provide monthly reports utilizing USSF formats.

The contractor shall not enter into any agreements or changes that would limit or restrict the flexibility or change the intent of this PWS.

The fire and rescue functions include but are not limited to:

• fire protection support

• technical rescue

• emergency response

• confined space rescue

• hazardous materials response mitigation

• pre-incident planning

• equipment and vehicle management

• depot level vehicle program participant

• mutual aid program participant

• contingency response force participation

• fire prevention and fire prevention education

• welding, cutting and brazing permits

• open flame permits

• community fire prevention education

• fire prevention inspections

• financial management

• documentation and training

Contractor shall train and use the Fire Emergency Services-Incident Management System (FES-IMS) and perform system administrator duties.

1.1 Program Management. The contractor shall develop, implement, and maintain a management approach pertaining to fire protection and emergency management services in supporting the 10 SWS mission of providing missile warning and space situational awareness. The contractor shall employ highly innovative, entrepreneurial, efficient, high quality, timely, and cost-effective fire protection and emergency management services programs. It is understood that fire protection and emergency management are two separate and distinct functions, and that persons assigned duties as firefighters will not perform emergency management related functions.

1.1.1 Safety and Health Compliance. The contractor shall provide a trained and certified (IFSAC) Fire Department Health and Safety Officer (HSO). The HSO shall meet the requirements of NFPA 1521. The contractor is responsible for providing a safe and healthful work environment for contractor employees and shall perform all operations in a safe manner. The contractor shall establish and implement a safety program for Government personnel and members of the general public that provides protection from injuries, and damage to government facilities, systems and equipment. The safety program shall comply with all applicable NFPA, Federal, Air Force, and CAFS regulations and requirements. The safety program shall be fully documented and auditable. The contractor shall establish and manage a comprehensive safety operation program. This program includes industrial safety and operations monitoring for the resolution of unsafe acts or conditions. The program provides for prompt and thorough investigation and reporting of accidents or "near misses/close calls" and for surveillance of hazardous operations performed by the Contractor's employees. Lastly, in conjunction with the review and approval of 10 SWS, the program also provides approval of hazardous operating procedures and deviations.

1.1.2 Operational Safety. The contractor shall develop and implement a process for assessing hazards of contractor activities and protecting personnel and property from exposure to these hazards. The process shall provide for appropriate hazardous operation surveillance, review of hazardous procedures, and assessment of risks associated with deviations from procedures or safety and health requirements. The assessment results and surveillance activities shall be auditable by the government.

The contractor shall conduct and document an operational safety assessment of all high risk, first time operations and submit the assessment to 10 SWS for review. The contractor shall support government audit and surveillance activities of contractor plans, procedures, and processes when deemed necessary by the government. These audits and surveillances will provide understanding and insight of processes and procedures that have been identified as critical, out of control, or have the potential for impact to future launch activities.

1.2 Financial Management. The Contractor shall provide financial management services and support to the Government IAW below requirements.

1.2.1 Cost Estimates. The Contractor shall develop cost estimates. Estimates are required for changes in task or schedule requirements, year-end closeout, and future- year planning. Estimates shall be incremental and unambiguous.

1.3 Quality Control Program. The contractor shall develop a Quality Control Program (QCP) for measuring and attaining quality of performance under this award. The contractor's QCP shall explain the manner in which the contractor shall ensure all requirements are being accomplished in accordance with the specifications of this award and industry standards, to include but not be limited to documented procedures for control of documents, control of records, internal audits, monitoring and measurement of processes, control of nonconforming product, corrective action and preventive action. A sustaining focus throughout the QCP shall be the attainment of continuous quality improvement. The program shall emphasize deficiency prevention over deficiency detection.

The contractor shall demonstrate a concerted effort in improving its QCP to prevent unsatisfactory performance from consistently recurring in any area and to ensure unsatisfactory performance is addressed and rectified in a timely manner.

1.3.1 Quality Control Plan. The contractor shall maintain a QCP describing the QCP to ensure the requirements of this contract are provided as specified. The QCP shall include, but not be limited to:

• Describe the process for implementation and maintenance of Individual Standardization

Evaluations.

• Describe the Fire Protection Self-Inspection Program;

• Describe the process for supporting the Wing Inspection Team (WIT)

• Describe the process for planning, conducting and evaluation the fire protection program exercises which allow Fire Protection and support training sessions

• Describe how the Contractor processes shall be changed to continually improve performance.

• Describe the process for recording the results of inspections, corrective actions and preventive actions taken.

• A process to establish and maintain accountability of Government Furnished Property (GFP).

• Provisions to update and revise the QMP during the performance of the award.

• Describe the use of both internal and external (Le. independent) systems and performance audits.

1.3.2 Nonconformance Reporting. The contractor shall track all nonconformance’s/deficiencies, corrective actions applied, and the costs associated with preventing, detecting, and correcting all non-conformances.

1.3.3 Document and Data Availability. The contractor shall make quality program documentation and data available to the Contracting Officer or government representative for review. Documentation shall include but not be limited to training/certification records, results of inspections and audits, nonconformance data, corrective and preventive action records. Records shall be maintained intact for the life of the contract and shall be the property of the government at the end of the contract.

1.3.4 Performance Metrics. The contractor shall develop performance metrics and maintain data collection plans for those metrics. The metrics shall be linked to performance objectives in the service summary (SS). They shall be derived from data that can be readily collected and repeated, distinguish between desirable and undesirable results, show trends, and easily understood. The contractor shall review metrics for validity as needed and identify deviations, reasons for deviations, and recommendations for adjustment. The contractor shall team with government personnel to validate and modify performance metrics and associated thresholds to reflect the current status of the program. The contractor shall brief performance, utilizing metrics, at quarterly program reviews. The briefings shall provide insight into the status of issues affecting quality and the contractor's self-assessment of performance.

1.4 Fire Protection Program Requirements: The Fire Chief will develop and implement the following management plans and procedures.

• Fire risk management plans and operational policies must comply with Air Force standards for resourcing and staffing.

Risk Management (RM) plans when the fire department must comply with DODl's and AFls, Occupational Safety and Health Administration (OSHA) regulations and NFPA standards. This includes RM plans which ensure firefighter safety by either (1) appropriately restricting emergency activities when OSHA regulations preclude normal emergency operations; or (2) establishing alternative procedures for safe operations. RM plans will be coordinated with the USSF FES Command Fire Chief.

• Firefighter occupational safety and health program

• Procedures to ensure environmental pollution control during all fire protection activities

• The fire department's role during a hazardous materials response is:

respond to the incident provide command and control rescue extinguishment and containment actions based on the conditions present

(neutralization, recovery, cleanup, and disposition of hazardous waste shall be provided by other contracts)

• Selective response procedures to reduce the number of fire fighting vehicles responding to an emergency when appropriate

• Confined space rescues

• Technical Rescue

• Emergency medical response limited to non-transport BLS support

• Develop and implement policies and procedures to ensure environmental pollution control during all fire protection activities

• Records Management

1.5 Fire Protection Support. The contractor shall provide guidance and coordination for fire protection functions ensuring effective and economical operations of all activities to include:

• Provide emergency call center meeting DOD and AFI 32-2001 and NFPA requirements

• Review work orders and design drawings

• Approve and issue hot work permits

• Support mutual aid agreements

• Investigate and determine cause of fires with guidance and assistance from the USSF Command

Fire Chief or designated representative, IAW AFI 32-2001.

• Facility inspections

• Witness acceptance testing of fire alarm and fire suppression systems.

• Provide public education and awareness program

• Maintain a Fire Safety Deficiency Program (FSD) and Risk Assessment Code (RAC) program in accordance with AFI 91-202 and AFI 32-10141

• Track and maintain the FSD's and RAC identified through a comprehensive fire prevention program meeting the requirements of AFI 32-2001 o Track information in government furnished automated system

• Provide support and services to other contractors and mission partners at CAFS

1.5.1 Meetings. The contractor shall attend meetings of base activities that involve fire protection. Brief installation leadership and government as required. The contractor shall attend all meetings of on-base and off-base activities that involve fire department interests, support, or when representation is requested by another appropriate activity (e.g., work order review committee, etc.).

1.5.2 Administrative Support. The contractor shall provide administrative support fire protection service activities. All records, documents, electronic media, electronic programs, and associated papers provided by the government and generated during the period of this contract become government property and will remain in place upon contract termination or completion. During the period of the contract, records, documents, and associated papers shall be available for government review at all times.

1.5.2.1 Format and Suspense. Process correspondence and reports using official Correspondence Guide of the 10 SWS official formats approved by the government. Meet all suspense dates established by government. Develop a tracking system for government periodic review. Keep all files current, accurate, and complete. The files shall be available for government review and audit. Files shall be easy to locate and easy to read.

1.5.2.2 Correspondence. Coordinate all base-representative correspondence replies, such as, action lines, suggestions, squadron commander requests for information, safety, office surveys, newspaper articles, replies to inquiries, reports submitted to, or congressional interest items through the government. Provide advice to the base suggestion program and any other base customer service activity.

1.5.2.3 Publication Review. Review and update CAFS Fire Protection publications annually. The government must approve all revised publications.

1.5.2.4 Forms and Publications. The contractor shall maintain files for forms and publications. The contractor shall research publications to ensure all standards outputs meet publication guidelines. Air Force publications are located at http://www.e- publishing.af.mil/. Contractors may develop their own processes for accomplishing outputs providing those processes meet all DOD, Air Force Fire Emergency Services and Headquarters USSF requirements. The contractor is encouraged to use the most efficient method of producing work without sacrificing quality standards. The contractor is responsible for using, managing and updating the Air Force provided program and Fire Emergency Services –Incident Management System Server Fire Protection module.

The software and program will be government furnished. Contractor shall provide government access to all documents and electronic media at all times.

1.5.2.5 Automated Data Systems. The contractor shall develop procedures to receive, review, approve, disapprove, track, coordinate and assign a number to all work emergency response calls. If the government provided automated system is not available, or the contractor has a more efficient automated system, the contractor shall use an automated database system to log, schedule and record all work. If the contractor uses a system other than the government provided automated system, the contractor shall be able to transfer work data to the AF system for USSF reporting purposes.

1.6 Emergency Communications Center. Process and dispatch all emergency calls. Respond to calls 24 hours a day, 7 days a week with a qualified/certified Emergency Communications Center (ECC) operator. The operator shall meet the requirements of DOD 6055.06M for certification through International Fire Service Accreditation Congress. The operator shall be alert and not leave the Communications Center unless properly relieved by another qualified and certified ECC operator.

The ECC operator shall be qualified to receive emergency information, relay information, dispatch proper equipment, maintain the Fire Department Daily Log Book (FES-IMS), test and operate all ECC equipment (radios, telephones, recording equipment, computer equipment and fire alarm systems).

The 10 SWS, with advice from the CAFS Fire Chief; will determine which agencies are authorized transceiver accesses to the fire crash net. A minimum of two frequencies are required for use by the fire department. One frequency will be limited to fire department access only. This frequency is reserved for tactical fire ground operations and emergency use.

When approved by the installation commander, other emergency responders may be allowed transceiver access on the secondary frequency only. If a station does not have an automatic start/transfer emergency generator backup power capability, the Fire Chief will ensure that the appropriate documentation and request are completed and advocate for these to provide the required emergency power back up.

1.7 Mutual Aid Agreements. Review and honor current mutual aid agreements with the local civilian community. The Fire Chief shall actively participate in the area mutual aid program and will maintain a copy of these agreements. Mutual aid agreements that are reviewed and require updating will be done in accordance with AFI 32-2001. All mutual aid agreements must be approved by the installation commander.

The Fire Chief must coordinate with local agencies to become familiarized with incident management system used by each emergency response agency and the level at which these agencies comply with NFPA 1500, Fire Department Occupational Safety and Health Program, operational safety requirements. It is critical that off-base agencies be aware of NFPA 1500 requirements and AFI 32-2001 to appoint a fire ground safety officer at any incident if one has not been appointed.

1.8 Off-Base Surveys. The Fire Chief will survey the areas annually. The CAFS fire department will obtain copies of civilian fire department emergency response plans for high hazard areas where they may be requested to provide assistance.

1.9 Fire Prevention and Education. The contractor shall conduct an in-depth fire prevention and education program IAW AFI 32-2001. The program shall be targeted to the entire base populace including, facility managers, mission partners, contractors, and transient personnel. The plan shall include processes ensuring CAFS personnel are familiar with fire prevention responsibilities, fire reporting procedures, evacuation procedures, and the use of fire extinguishers and fire protection systems.

Conduct an expanded education program emphasizing fire prevention during National Fire Prevention Week tailored to the mission and processes at CAFS.

1.9.1 Fire Investigations: The Fire Chief will develop policies and procedures for implementing fire investigations under AFI 32-2001.

1.9.2 Inspections: The fire prevention section will be assigned to the fire department and will be directly responsible to the base Fire Chief. The fire prevention program will meet the requirements contained in AFI 32-2001. Ensure FES-IMS Form 218, Facility Fire Prevention and Protection Record, is used as a checklist during the inspection, and to record the results appropriately. FES-IMS AF Form 1487, Fire Prevention Visit Report, will be used to identify protection deficiencies that may exist in a particular facility with in-turn may call for the inspector to assist the facility manager in creating a job order (minor work) or work request to correct the deficiency. All inspections will be maintained in FES-IMS.

The Fire Chief will ensure that only organizational commanders and functional managers sign the reverse side of AF Form 1487 for the corrective action.

1.9.2.1 Fire Inspection Schedules. Facility fire inspections will be conducted based on the frequency indicated in AFI 32-2001 and recorded in FES-IMS using AF Form 218, Facility Fire Prevention Protection Record.

1.9.3 Fire Protection Design Reviews. The fire department is responsible for performing fire protection design reviews as noted in AFI 32-2001 for operational considerations involving all proposed modifications and construction on CAFS. Reviewing of plans requires certifications in accordance with DODI 6055.06M. Review drawings and specifications to ensure adequate functional fire protection and suppression systems are included. Attend pre-construction and pre-performance meetings with contracting representatives to coordinate fire prevention requirements.

1.9.4 Hot Work and Welding Permits. Establish and maintain a welding inspection and permit program in accordance with National Fire Protection Association (NFPA) standards. Hot work such as welding, cutting, and brazing operations require the issuance of an Air Force Form 592, USAF Hot Work Permit, IAW AFMAN 91-203. Participate in 10 SWS Confined Space program.

1.10 Emergency Response. The Installation Fire Chief will develop pre-incident plans for all facilities (excluding housing), and will ensure that facility pre-incident plans are recorded on an AF Form 1028, Facility Pre-Fire Plan, or automated product. The minimum staffing will require all personnel holding that position during minimum manning to have the appropriate DOD certification.

The contractor shall respond to all fires, fire alarms, aircraft crashes, accidents, hazardous material incidents, and rescues. Contactor will not respond off the installation without approval from the 1O SWS/CC or designated representative. The contractor shall submit Fire Incident Response data to National Fire Incident Response System (NFIRS) and shall provide access for fire department personnel to have access to contractor NFIRS data. In addition the contractor shall notify the 10 SWS of all actual fires and comply with AFI 32-2001, and USSF Fire Emergency Services guidance on fire reporting. Contractor is responsible for all telephonic notifications and follow up written notifications as required by the above guidance.

1.10.1 Structural and Other Fire Incidents. The fire department must develop pre- incident plans for all facilities. The contractor shall respond to the emergency with standard industry practices.

• Respond with qualified personnel and appropriate equipment to all actual or potential fire emergencies on CAFS

• Perform rescue operations if needed

• Respond to all fire alarms

• Ensure proper fire attack, ventilation, confinement, control, suppression, overhaul, and salvage at a fire emergency are accomplished in a timely and professional manner within the parameters of established national firefighting strategies and tactics

• Structural fire response will meet the time and distance requirements as stated in the Air Force Technical Implementation Guide 1710

• Comply with OSHA rules for firefighting activities

In case of simultaneous structural emergencies, the senior fire officer will prioritize vehicles to both responses based on the circumstances of each. The contractor will be required to respond to all rescue incidents such as; auto accidents, confined space, and technical rescue on base; all mutual aid requests, work related accidents, and emergency rescue requests; perform rescue operations, render medical aid, and perform fire suppression as needed.

1.10.2 Hazardous Material Incidents. The contractor shall:

• Respond to all on-base hazardous material (HAZMAT) incidents

• Assume command and control of the situation by securing the scene

• Provide incident command and control

• Evacuate personnel

• Contain spills

• Decontaminate personnel

1.10.3 Emergency Medical Response. The contractor shall be responsible for providing emergency medical technician response for CAFS in compliance with North Dakota (ND) State EMS protocols which guide emergency response agencies. This emergency response capability will be provided on a 24 hours a day, 7 days a week basis, with a minimum of two EMTs on duty per shift. Capability does not include transport to area hospitals. Fire department role in EMS shall be limited to non-transport BLS.

Firefighters shall NOT be used to staff ambulances or regularly provide assistance in transporting patients, but will provide EMS support from fire department apparatus. The contractor is also responsible for providing EMS Program oversight by a competent physician practicing medicine under ND licensing standards. The elements of oversight must include: providing EMS protocols, EMS program management, to include all initial and recurring training and certification for the agreed upon Emergency Medical Technician (EMT) level of care.

1.11 Training. The contractor shall follow an implemented Fire Emergency Services Training Plan referenced in the most current version of the FESAP. Contractor shall follow all recurring and proficiency training requirements. All assigned personnel are required to attend Sexual Assault Awareness Training on an annual basis at Grand Forks AFB. Training can be accomplished at Cavalier AFS but the contractor is responsible for any cost associated with the training and must be scheduled with Grand Forks AFB.

Additionally, the contractor is responsible to set up the training and record training within 60 days of contract start date.

1.11.1 Firefighter Recurring Certification and Training Requirements. All Fire Officers shall be certified NIMS/AFIMS 300/400.

1.11.1.1 Computer Training and Testing. The Fire Chief will establish a computerized based testing procedural guide following the guidance in the Air Force Fire Protection Testing Guide as outlined in DoDI 6055.06M.

1.11.2 Contingency Exercises and Operations. The contractor shall participate in 10 SWS approved exercises for major accident, natural disaster in the same capacity as required for actual contingencies per AFI 10-2501. The contractor shall respond to findings as a result of the exercises. Support control centers and mission partners. Exercises can occur anytime 24 hours a day, 7 days a week. The Government reserves the right to conduct four no notice exercises annually. This requirement establishes that an exercise can be conducted without 30 minute notification to the Fire Chief or any other fire dept. personnel. The four exercises are intended to test recall procedures and staffing requirements and are separate from any 21 SW or 10 SWS exercises. This includes but is not limited to Condor Crest or any other local exercise.

The contractor shall keep emergency information current with the fire department and the mission service centers. Perform as closely to actual response requirements as possible without excess use of expendable materials. Provide command and control and other operations just as if the exercise were a real scenario.

1.11.3 Environmental Training: Complete and adhere to required CAFS environmental training requirements. One time initial training (unless training is updated) consists of Storm water, Pollution/P2, Environmental Management System (EMS), Cultural and Natural Resources, and Hazard Communication (HAZCOM) training. Annual training of Green Procurement Plan/Recycling, Asbestos Awareness, Radio Frequency Radiation Awareness Training, Spill Response, and Hazardous Material procurement/Hazardous Waste training. Training will be provided by CAFS Environmental Office.

1.12 NFPA 1500 Requirements: The Fire Chief shall develop and administer a fire fighter occupational safety and health program complying with NFPA 1500, except as modified by HQ Air Force Fire Emergency Services Technical Implementation Guide (TIG) 1500. Fire Chief shall develop policies and procedures for implementing NFPA 1500 and TIG 1500 management plans and program for firefighter safety and health at CAFS. This program will be fully integrated into the CAFS Occupational Safety and Health (AFOSH) and USSF Environmental, Occupational Safety and Health (EOSH) programs. The Fire

Chief shall comply with the latest HQ USSF guidance regarding reporting NFPA 1500 compliance.

1.12.1 Firefighter Safety Officer Requirement. Fire Chief will develop and implement written policy for the appointment of an Incident Safety Officer (ISO) at any incident if one has not been appointed. The Fire Chief will ensure a safety officer is appointed for all off base responses. During an emergency, the senior fire official on-scene is responsible for incident safety. When the situation dictates, the senior fire official will assign an incident safety officer. Once assigned, the safety officer has the authority to alter, suspend, or terminate those activities deemed unsafe. The ISO must be qualified and certified to fulfil this position.

1.12.2 Drug Screening. The contractor shall conduct random initial and recurring drug testing of employees. Drug testing will meet or exceed industry standards. The Contractor shall identify drug screening measures to include what actions will be taken as a result of a positive drug test in their Program Management Plan.

1.13 Equipment and Vehicle Management. Vehicle maintenance will be performed by the AF Vehicle Operations and Maintenance military members or contractors on CAFS in accordance with applicable AFls and technical orders. The contractor shall request appropriate repair priority to all fire vehicles. All assigned vehicles tools/equipment will be maintained IAW the vehicle T.O.

1.13.1 Equipment. Maintain equipment to a constant state of readiness. Fire Chief will establish program requirements and implementation procedures for ensuring all equipment is inspected, tested and maintained as required by HQ Air Force Fire and Emergency Services and National Fire Codes. All inspections, testing and maintenance will be documented in FES-IMS using the automated AF 1071. Establish and maintain a respiratory protection program for self-contained breathing apparatus (SCBA) meeting NFPA 1500 and OSHA requirements to include the mobile air compressor that supports the SCBA program.

Contractor shall test all ground ladders assigned to Fire Emergency Services in accordance with (IAW) current NFPA guidelines. Results of testing will be annotated in FES-IMS.

1.13.2 Vehicles. The contractor shall validate that all vehicles and equipment are maintained in a safe and serviceable condition IAW manufacturers recommended instructions and military technical orders. All vehicles shall be regularly inspected and the contractor will be responsible for ensuring completion of Vehicle Control Officer Documentation. The contractor will appoint a Vehicle Control Officer, responsible for reporting any maintenance requirements to the Vehicle Maintenance section as soon as they arise. The Fire Chief will ensure that the Force Activity Designator (FAD) codes for fire protection vehicles, equipment, and supplies will be equal to the mission being supported. Contractor will record all fire pump testing, maintenance, and annual certifications on AF Form 1078, Fire Truck and Equipment Test and Inspection Record, or automated product.

The government provides fuel for the two Air Force-owned Emergency Response Vehicles. Fuel is available on base. The two vehicles may be used for work associated with this contract and may not be used for other contractor purposes. Turn in excess or underused equipment and vehicles to the appropriate office.

The vehicles are the property of the Air Force and may be moved at any time by the Air Force without advanced notice. Damage to Air Force Vehicles will require a Security Forces report. All fire protection vehicles will not be washed outside, but inside the truck vehicle bays due to environmental constraints

1.14 Contract Manager. The contractor shall provide a contract manager (this role may be assigned to the Fire Chief) and an alternate responsible for work performance and authority to make decisions on all contract matters. Submit their names and phone numbers to the Contracting Officer (CO) before the contract start date. The government must be able to contact a contract manager 24 hours a day. The contract manager or alternate shall be available on-site during normal duty hours within 60 minutes after notification.

After normal duty hours, the manager or designated alternate shall respond on-site within 1 hour. The contract manager and alternates shall be able to read, write, and speak fluent English.

1.14.1 Contractor Personnel

1.14.2 Contractor Employees. The contractor shall not employ persons identified as a potential threat to the health, safety, security, general wellbeing or operational mission of the installation or its population.

Ensure employees are trained on proper procedures for hazardous material spills, responses, and coordination of cleanup activities. Employees must be able to speak and understand English without an interpreter. The following table lists the minimum qualifications required for contractor personnel:

Position Minimum Qualifications, Standards and

Certification Requirements (DoD Certification or IFSAC/Pro-Board)

Entry Firefighter* Must be certified within 12 months to Firefighter Firefighter Firefighter II

Hazmat Operations with Mission-Specific Competencies, Personal Protective Equipment and Product Control.

First Aid Provider, Cardiopulmonary Resuscitation

(CPR)

Airport Firefighter

Driver/operator Apparatus driver/operation for pumper and meet Firefighter certifications

Lead Firefighter Fire Officer I Fire Instructor I Fire Inspector I Hazmat Operations

Fire Inspector Fire Inspector I and II Fire Instructor I Hazmat Awareness Public Fire and Life Safety Educator

Station Chief Fire Officer II Fire Instructor I Fire Inspector I HAZMAT Incident Commander

NIMS 300/400

Assistant Fire Chief (Operations) Fire Officer III Fire Inspector II Fire Instructor II HAZMAT Incident Commander

NIMS 300/400

Incident Safety Officer Health and Safety Officer (if serving in this position)

Assistant Fire Chief (Training) Fire Instructor III Fire Officer III Fire Inspector II HAZMAT Incident Commander

NIMS 300/400

Incident Safety Officer Health and Safety Officer (if serving in this position)

Assistant Fire Chief (Fire Prevention) Fire Inspector III Fire Instructor II Fire Officer III Plans Examiner I HAZMAT Incident Commander Incident Safety Officer Health and Safety Officer (if serving in this position)

Deputy Chief Fire Officer IV Fire Inspector II Fire Instructor II HAZMAT Incident Commander

NIMS 300/400

Incident Safety Officer Health and Safety Officer (if serving in this position)

Fire Chief Fire Officer IV HAZMAT Incident Commander Fire Inspector II Fire Instructor II

NIMS 300/400

Safety Officer Health and Safety Officer (if serving in this position) Secret Security Clearance through OPM (Office of Personnel Management)

*Only one Entry Firefighter can be employed at this time

1.14.3 Employee Appearance. Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. Fire protection uniforms shall be uniform throughout the department.

1.14.4 Employee Conflict of Interest. The contractor shall not employ any person who is an employee of the United States government if the employment of that person would create a conflict of interest, or the appearance of a conflict of interest, nor shall the contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives proper approval.

1.14.5 Employee Off Duty Employment. Employees outside employment cannot interfere with their obligations under this contract.

1.14.6 Employee Work Interruption. Provide continued service under this contract during periods of labor unrest such as walkouts, work slowdowns, and strikes. The contractor shall create and maintain a contractor's strike plan that sets forth procedures to follow that will ensure the continuous fire and emergency services in the event of work stoppage or labor strike. The contractor shall submit the plan for contracting officer review and approval 30 days after contract award.

2.0 SERVICE SUMMARY

Performance Objective

PWS

Reference

Performance Threshold (Monthly unless otherwise specified)

Remedy

1. Professionally maintain 24-hour Fire and Emergency Services

1.0

Description of

Zero customer complaints per quarter

• Customer complaints validated by functional COR and Director of Civil Engineering.

• Unsatisfactory “As Observed” Inspections.

Unsatisfactory Observation Area Inspections

Correct deficiencies immediately upon notification of unsatisfactory performance

2. Comply with all applicable DOD and Air Force Instructions (AFI) manuals, as well as all applicable Technical Implementation Guides (TIG’s), ETL’s, UFC’s and National Fire Codes published by NFPA.

1.0

Description of

Zero deviations accepted per quarter.

• Unsatisfactory “As

Observed” Inspections.

Unsatisfactory Observation Area Inspections

Immediate compliance upon notification of non-conformance

3. Professionally implement an effective base Fire Prevention program.

1.9

Fire Prevention and Education

Zero customer complaints per quarter

• Customer complaints validated by functional COR and Director of Civil Engineering.

• Unsatisfactory “As Observed” Inspections.

Unsatisfactory Observation Area Inspections

Correct deficiencies in program within 3 days of unsatisfactory notice

4. Establish and maintain a program to educate personnel on good fire prevention practices.

1.9

Fire Prevention and Education

No more than two customer complaints per quarter

• Customer complaints that are validated by functional COR and Director of Civil Engineering

• Unsatisfactory “As Observed” Inspections

Unsatisfactory Observation Area Inspections

Re-accomplish inspection process within 24 hours of unsatisfactory notice

5. Professionally respond and mitigate emergencies involving hazardous materials.

1.10.1

Structural and Other Fire Incidents

Zero customer complaints per quarter

• Customer complaints validated by functional COR and Director of Civil Engineering.

• Unsatisfactory “As Observed” Inspections.

Unsatisfactory Observation Area Inspections

Immediate remedial training upon notification of unsatisfactory performance.

Response to be reevaluated by COR upon completion of training.

6. Professionally respond to and mitigate emergences involving structural fires/hazardous situations

1.10.2

Hazardous Material Incidents

Zero customer complaints per quarter

• Customer complaints validated by functional COR and Director of Civil Engineering.

• Unsatisfactory “As Observed” Inspections.

Unsatisfactory Observation Area Inspections

Immediate remedial training upon notification of unsatisfactory performance.

Response to be reevaluated by COR upon completion of training.

7. Professionally respond to and mitigate emergencies involving miscellaneous fires.

1.10.1

Structural and Other Fire Incidents

Zero customer complaints per quarter

• Customer complaints validated by functional COR and Director of Civil Engineering.

Immediate remedial training upon notification of unsatisfactory performance.

Response to be reevaluated by COR upon completion of training.

• Unsatisfactory “As Observed” Inspections.

Unsatisfactory Observation Area Inspections

8. Maintain fully qualified and trained personnel for assigned positions

1.11

Training

Zero deviations accepted per quarter.

• Unsatisfactory “As

Observed” Inspections.

Unsatisfactory Observation Area Inspections

Begin process of attaining proper training immediately upon notification of non-compliance

3.0 PROPERTY AND SERVICES

3.1 Government Furnished Property. Government Furnished Property (GFP) is any facility, equipment or material in possession of or acquired directly by the government and delivered to or otherwise made available to the contractor. The government shall provide, to the contractor equipment, materials, and services listed in this PWS. The contractor will use and maintain general government facilities, equipment, and services for the performance of this contract.

3.1.1 Facilities. The government shall furnish and/or make available the current fire station as configured.

No hazards have been identified for which workarounds have been established. Should a hazard be identified, the government corrects OSHA hazards according to government-developed and approved plans of abatement, taking into account safety and health priorities. A higher priority for correction will not be assigned to the facilities provided hereunder merely because of this contracting initiative. The fact that no such conditions have been identified does not warrant or guarantee that no possible hazard exists, or that workaround procedures will not be necessary, or that the facilities as furnished will be adequate to meet the responsibilities of the contractor. Compliance with OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the contractor, and the government will assume no liability or responsibility for the contractor's compliance or noncompliance with such responsibilities, with the exception of the aforementioned responsibility to make corrections according to approved plans of abatement subject to base-wide priorities. Prior to any modification of the facilities performed by the contractor at contractor expense, the contractor shall furnish the government documentation describing, in detail, the modification requested. No alterations to the facilities shall be made without specific written permission from the government. However, alterations are necessary for OSHA compliance, such permission shall not be unreasonably withheld. The contractor shall return the facilities to the government in the same condition as received, fair wear and tear and approved modifications excepted. These facilities shall be used for performance of this contract only. The contractor shall document configuration changes of Real Property and Real Property Installed Equipment (RPIE) on AF Form 332, "Base Civil Engineer Work Request", to assist the base civil engineer with the -documentation of changes to property capital, improved capacity or capability, and significant maintenance and repairs that extend system design life and value. The contractor shall document configuration changers of Real Property and Real Property Installed Equipment (RPIE) on AF Form 332, "Base Civil Engineer Work Request", to assist the base civil engineer with the documentation of changes to property capital, improved capacity or capability, and significant maintenance and repairs that extend system design life and value.

3.1.2 Equipment/Material. The government will provide "as is" the equipment and material listed in Appendix C

3.1.3 Inventory Accountability. Conduct an inventory of facilities, equipment and materials to be made available to the Contractor and accept control of all inventoried items. Equipment and materials not accepted by the Contractor shall be returned to the government for disposition. Sign custody records and prepare and submit a detailed final Government Property Inventory Record for Government approval An annual inventory is required.

3.2 Contractor Furnished Property.

3.2.1 Equipment. Furnish all equipment, including motor vehicles, special purpose vehicles, and administrative equipment, not furnished by the Government but required for performance of the contract.

Contractor-owned equipment shall be clearly marked.

3.2.2 Materials. Furnish all materials, supplies, and repair parts required to provide the services detailed in this SOW. Furnish fuel required to operate contractor-furnished equipment and vehicles. Government fuel will be available to the contractor on a reimbursable basis. Contractor is responsible for tracking amount of fuel used and responsible to reimburse the government.

3.3 Government Property Disposal. The contractor shall comply with current policy outlined by the 10 SWS for redisposition and disposal of Government Property.

3.4 Services. Services shall include any service that is currently provided by contract. This includes emergency-medical service, postal service, fire protection, and utilities.

3.4.1 Utilities The government will furnish utility services including water, sewer, and electric and heating services and cable television in common areas for contractor use, in government-furnished facilities. However, if contractor personnel require utility services that do not exist within a facility or area of work, it shall be the contractor's responsibility to provide such utility service.

3.4.2 Postal Service. Official government-contractor mail that is generated as a result of this contract will be handled by the base mail system.

3.4.3 Telephone Service. The contractor may use existing telephone equipment and services in government-furnished facilities. If additional telephone services are required, it will be the contractor's responsibility to obtain them.

3.4.4 Custodial Service. Custodial services shall be provided to the facilities listed in Appendix C. The extent of service is listed in the current base custodial contract. Contractor shall perform custodial services as needed to maintain a professional appearance.