Performance Specifications-Appliance Repair~1.pdf

Appliance Repair and Maintenance Services Contract Specifications

FY24-FY28

The Vendor must be Hobart Certified and provide appliance repair and maintenance services at the Jack Mabley Developmental Center located at 1120 Washington Avenue; Dixon IL 61021 as follows:

• The Vendor shall furnish all labor, parts, materials, and equipment necessary to maintain and/or restore appliances back to safe and proper operating condition. Preventative maintenance shall not be performed without prior approval of the Facility Stationary Engineer. The Vendor shall advise the Facility Stationary Engineer of any conditions or equipment that may require future services/replacement. The Facility Stationary Engineer will consider the request and advise the Vendor whether to proceed.

• The Vendor may use only genuine parts as supplied by the manufacturer or acceptable substitutes for repairs/maintenance. All parts and materials will be reimbursed at cost.

• All equipment and associated components and controls are to be repaired and maintained in a satisfactory condition according to the manufacturer’s recommended procedure.

• The Facility has the right to purchase materials, hardware, or repair components separately and the Vendor will install same on the per hour basis as quoted.

• The Vendor shall follow all applicable State and Federal laws, rules, regulations, and standards which include, but are not limited to, Occupational Safety and Health Administration (OSHA) Standards.

• The Vendor shall provide copies of certificates of insurance evidencing the coverage described in Section 4.11 – Insurance. Copies are to be submitted with contract implementation.

• All calls for service must be responded to within four (4) hours.

• Preventative maintenance shall be performed during normal business hours. Normal business hours shall be between 7:00am to 4:30pm Monday through Friday.

• The Vendor shall not send more than one (1) service technician on any given job unless approval has been given by the Facility Stationary Engineer.

• The Vendor shall report to the Facility Stationary Engineer and/or designee any hazardous conditions and/or items in need of repair, etc.

• All work areas shall be maintained in a neat and orderly fashion to avoid accidental injury to individuals and employees of the Mabley Center.

• The Vendor’s staff shall observe and obey all traffic regulations of the Mabley Center and lock unattended vehicles.

Vehicles in violation of the Mabley Center regulations may be towed from the grounds at the owner’s expense.

• The Vendor’s staff shall observe and obey all rules and regulations applicable to the Mabley Center employees, including State, civil and Mabley Center rules and regulations. It is the Vendor’s responsibility to become familiar with these rules and regulations and to appropriately instruct their staff.

• The Facility Contract Manager will be the Stationary Engineer.