Attachment_3_-_Staffing_Plan.pdf

Attachment 3 Staffing Plan - Sarasota

The Offeror shall provide their staffing plan to meet the case inventory levels as provided in this attachment. The staffing plan shall also indicate supervisor to staff ratios and administrative support staff ratios compared to overall staff. The offeror shall also describe their approach for providing additional/back-up personnel and cross training during the contract term.

The Offeror shall demonstrate the ability to provide initial workforce and replacements. This attachment includes:

the current staffing level at the location a listing of the number of plans, and number of participants

This attachment is a scenario to be used for evaluation of the offeror’s staffing practices as a part of the management approach, only. The offeror should prepare a staffing plan in accordance with the current workload scenario.

Current Staffing Level: 51 employees

Number of Plans: 104 cases

Number of Participants: 283,887 participants

Process Benefit

Determination letters FY 13

31,743

Incoming Letter FY 13 7,720

Outgoing Letters FY13 42,000

Applications Processed 12,000

Death Processing FY13 3,077

CRM incoming calls FY13 22,000

CRM outgoing calls FY13 4,900

Databases built FY 13 35

Plan Closing FY14 97,000