Payment Plan RFI questions - DMV response rev.1.xlsx
XLSX spreadsheet 12 KB Posted
- Attached to
- Registration Renewal Payment Plan Provider
- Solicitation number
- 81DMV-S3866
- Issued by
- Churchill County, Nevada
About this file
This file is a Bid Questions and Answers (Q&A) document issued by the Nevada Department of Motor Vehicles (DMV) in response to vendor inquiries regarding a Request for Information (RFI SR26-597) for registration renewal payment plan services. The RFI, posted May 1, 2026, with responses due June 15, 2026, seeks qualified third-party vendors to develop and administer a comprehensive payment plan solution for vehicle registration fees as mandated by Assembly Bill 296. The DMV is requesting a system capable of real-time decisioning and underwriting, secure API integration with the DriveNV portal, user-friendly customer interfaces with account management tools, and full payment disbursement to the DMV at transaction time. Vendors must maintain valid Nevada lending licenses, assume all financial risk for loan repayment, achieve 99.9 percent system uptime, comply with PCI DSS and state cybersecurity standards, and provide transaction-level reporting and loan performance metrics. The question deadline was May 21, 2026, with answers posted on or about June 1, 2026.
Key pricing and operational constraints include a 15 percent cap on combined interest and fees charged to payers, a $250 minimum loan amount, and prohibitions on loan rollovers or refinancing. The DMV clarified that Buy Now Pay Later (BNPL) arrangements are acceptable provided the Department receives full payment at the time of registration processing, and vendors may offer alternative payment methods beyond payment plans as long as full amounts are remitted to the DMV by the due date. For fiscal year 2025, the DMV processed 581,505 registration transactions exceeding $250, totaling $63,649,243.25. The State is aware that the 15 percent cap may create economic challenges given current credit card interest rates of approximately 24 percent, and no subsidy mechanism was offered. The RFI is informational only and will not result in a direct contract award; responses will inform planning for a subsequent Request for Proposals. All submissions must be directed to Erik Bennett at the Nevada DMV (775-684-4894 or ebennett@dmv.nv.gov), with technical and cost information submitted separately through the NevadaEPro procurement system.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| RFI SR26-597 - Registration Renewal Payment Plan Provider.docx | DOCX document | |
| Quote Instructions.pdf |
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Bid Q&A for Export Report
| Bid Q&A | ||||
| QUESTION_NBR | CREATED_BY | QUESTION_SUBJECT | QUESTION_TEXT | ANSWER_TEXT |
| 1 | GRANTSTREETGROUP | Loan methods | Is the State only looking for a full loan to payer at the point of payment, or can other payment plan methods also be used? Please state which of the following methods are acceptable: |
a. A BNPL loan where the payer is approved for a loan at the point of payment.
b. A pre-pay service where the payer can make payments before the due date, and then makes full payment on the due date. Funds are held by the vendor until full payment to the State on the due date.
| c. The payer can make partial payments for the amount due until the full amount is paid, and partial payments are held by the state. Full payment will be made by the due date. | Per AB 296 Sec. 1 §5(a) - The lender must furnish to the Department, at the time of the initial or renewal registration of a vehicle, the entire amount of the fees and taxes owed by the vehicle owner to whom the installment loan is provided. Option A - BNPL is sufficient if the Department is paid in full at the time the registration is processed. Option B is at the lenders discretion as long as the Department is paid the full registration amount by or before the date it is due. Option C is not feasible as the Department does not have the ability to "hold" partial payments and add to such until full payment has been submitted. | ||||
| 2 | GRANTSTREETGROUP | Cap | Does the cap of 15% include both interest the payer pays on the loan and processing fees that can be charged to the payer upfront? | Per AB 296 Sec. 1 §5(c) - The lender "Shall not charge the vehicle owner any fee or combination of fees for the installment loan in excess of 15 percent of the total amount financed". This does not call out specific loan origination fees due at loan initiation. | |
| 3 | GRANTSTREETGROUP | Cap | Is the state aware that the average interest rate on new credit cards is around 24%, which exceeds the cap of 15% in the legislation, and may make this service's economics impractical? | Yes, the State is aware. This cap was decided by the State Legislature in the 2025 session. | |
| 4 | GRANTSTREETGROUP | Subsidize loan | Is there any method under which the state can subsidize the cost of the loan so that the 15% cost to the payer requirement is met? | ||
| 5 | GRANTSTREETGROUP | Additional payment methods | Will the state allow the vendor to also offer other payment methods outside of the payment plans? For example, credit and debit card payments. | The vendor has the ability to offer other payment methods to the customer they are doing business with as long as the vendor furnishes the entire amount of the registration (fees and taxes) to the Department on or before registration is due. | |
| 6 | GRANTSTREETGROUP | Loan performance metrics | Why does the state want metrics on "Loan performance metrics (delinquency, default rates)" when the state has stated they will not be liable for defaults? (as that will be handled by the vendor) | For tracking measures. | |
| 7 | GRANTSTREETGROUP | Payments under $250 | The RFI states that the payment plan feature cannot be used on payments under $250. |
a) What portion of eligible transactions by transaction count (i.e. can be paid online via a payment plan) are over $250? Please provide proportion and total count.
| b) What portion of eligible transactions by dollar amount (i.e. can be paid online via a payment plan) are over $250? Please provide proportion and total dollar volume. | The payment plan is set up for vehicle registrations (new and renewal) over $250.00 only. For FY 2025, we processed 581,505 registration transactions over $250.00, for a total of $63,649,243.25. | ||||
| 8 | GRANTSTREETGROUP | BNPL restrictions | Would the State allow a wallet to provide BNPL services if the wallet must also provide multiple payment methods, including credit and debit card, bank account, and stored balances? I.e. the wallet cannot be restricted to just offer BNPL and payment plan services. | We are not currently set up to take payments via mobile wallet. | |
| 9 | GRANTSTREETGROUP | Adoption | What is the State's expectation for annual adoption of the payment plan services by transaction count and dollar amount? | TBD |
File details come from the government source that posted it. Updated .