Past Performance Survey.doc
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- Solicitation number
- 697DCK-22-R-00122
About this file
This document contains a past performance survey and solicitation for janitorial services. The Federal Aviation Administration is seeking past performance evaluations from references for contractors being considered for award of a contract to provide janitorial services at the Phoenix Sky Harbor Air Traffic Control Tower and TRACON facilities. The solicitation seeks qualified contractors to perform services including daily cleaning of restrooms, weekly trash removal, bi-weekly dusting, and monthly floor cleaning. Contractors must provide all necessary labor, materials, supplies and equipment to complete the work in accordance with the statement of work. The past performance survey asks references to evaluate contractors on a scale of 1 to 5 based on criteria such as adequate resource commitment, responsiveness, quality of service, and willingness to recommend the contractor for future awards. Responses are requested by a specified date.
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FAA Solicitation 697DCK-22-R-00122
PAST PERFORMANCE SURVEY
The Federal Aviation Administration is considering awarding a contract for Janitorial services at the following facility in Leesburg, VA. You have been listed as a performance reference. Please provide the information requested and return to Carey.Gonzalez@FAA.gov. If you have any questions or comments, please contact me by telephone at 817-222-4370. Thank you in advance for your assistance with this matter.
Sincerely, Carey Gonzalez Contracting Officer, AAQ-5A0 Please respond to the following on a scale of 1 to 5, with 1 being poor, 3 being average or acceptable, and 5 being best. If not applicable or no information is available, please check NA.
1.
Did the contractor commit adequate resources in timely fashion to the contract to meet the requirements and to successfully solve any problems? 1( 2( 3( 4( 5( NA( 2.
To what extent did the contractor respond positively and promptly to any issues that came up after contract award? 1( 2( 3( 4( 5( NA(
3. How reliably did this contractor follow through on their commitments?
1( 2( 3( 4( 5( NA(
4.
To what extent did the contractor’s management system provide visibility into problems and risks? 1( 2( 3( 4( 5( NA( 5.
How responsive do you think this contractor was to information requests, issues, or problems in the course of the contract? 1( 2( 3( 4( 5( NA( 6.
To what extent did the contractor have the ability to administer and manage the contract?
1( 2( 3( 4( 5( NA(
PAST PERFORMANCE SURVEY
7.
What was your level of satisfaction with the contractor’s management and support staff?
1( 2( 3( 4( 5( NA(
8.
To what extent did the contractor submit required reports and documentation in a timely manner?
1( 2( 3( 4( 5( NA(
9.
To what extent was the contractor’s maintenance and problem tracking/reporting documentation timely, accurate and of appropriate content?
1( 2( 3( 4( 5( NA(
10.
What was your level of satisfaction with the contractor’s overall quality of service?
1( 2( 3( 4( 5( NA(
Please respond: Yes or No.
11.
Were there any cure notices issued?
Yes: ____ No: ____
12.
Would you recommend this contractor?
Yes: ____ No: ____
13.
Would you award another contract to the contractor Yes: ___ No: ____
14.
Were there any Labor Department Investigations?
Yes: ____ No: ____
14a.
If yes, please describe reason and final outcome.
15. Was there a partial or complete termination for default or convenience?
Yes: ____ No: ____
15a.
If yes, please describe reason and final outcome.
16.
Are there any pending terminations?
Yes: ____ No: ____
PAST PERFORMANCE SURVEY
17.
Were there any performance issues regarding the contractor’s work? If yes, please describe.
31. What was the total dollar value of the contract?_________________________________ Please provide other comments:
Thank you!
Agency: _______________________________
Name: ______________________________
Title: _______________________________
Date: ______________
(c:\030000 PHX\Past Perf Survey)
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