Past_Performance_Questionnaire.docx

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CHOH ONPS FY25-30 TOILET PUMPING
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140P2125Q0074
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The Past Performance Questionnaire is a standardized evaluation document used to assess a consultant's performance across multiple performance characteristics. The form provides a detailed rating scale from 1 (Unacceptable) to 5 (Outstanding) to evaluate technical performance, management approach, and workforce quality. Evaluators can rate characteristics such as technical requirements implementation, project schedule adherence, problem resolution effectiveness, personnel management, subcontractor oversight, and compliance with organizational objectives.

The questionnaire is designed to be source selection sensitive and will be used exclusively for proposal evaluation purposes. It captures comprehensive contract identification information including project type, performance period, initial and final project costs, and detailed evaluator contact information. The form allows for nuanced performance assessment through both numerical ratings and optional additional commentary, enabling a thorough review of a consultant's past performance across multiple dimensions of project execution.

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When completed, this document is source selection sensitive and the Service will use it only for evaluation of this proposal and not share it outside of the evaluation team.

PAST PERFORMANCE QUESTIONNAIRE

SECTION 1: CONTRACT IDENTIFICATION INFORMATION

Consultant Name (Enter the name of the company being evaluated in this questionnaire)

Project Type (Define if the project was standalone or part of an overall contract.)

Period of Project Performance

Initial Project Cost

Final Project Cost

Reason(s) for Differences Between Initial Project Cost and Final Project Cost Shown Above:

Scope of Work Performed or Description of Services Provided

Evaluator Information (Information pertaining to individual completing this questionnaire.)

Name

Title

Phone

E-mail

Fax

Number of Months Worked on Contract

SECTION 2: QUALITY OF CONSULTANT PERFORMANCE

Use the following rating scale to indicate your satisfaction with the consultant’s performance in the specified areas by placing an “X” in the appropriate block.

RATING CODE PERFORMANCE CHARACTERISTICS

5
OUTSTANDING,
Performance meets project objectives and exceeds many objectives. The consultant completed the project with a few minor problems for which corrective actions taken by the consultant were highly effective.
4
Good
Performance meets project objectives and exceeds some objectives. The consultant completed the project with some minor problems for which corrective actions taken by the consultant were effective.
3
Acceptable
Performance meets project objectives. The consultant’s completion of the project contained some minor problems for which corrective actions taken by the consultant appear, or were satisfactory.
2
Marginal
Some system performance requirements are met; some system operational requirements are met; substantial customer intervention required
1
Unacceptable
Performance fails to meet one or more project objectives and recovery is not likely in a timely manner. The performance of the consultant on the project contained serious problems for which the consultant’s corrective actions appear, or were, ineffective.
N
Neutral
Not Observed Under This Project / Unable to Provide a Rating

Technical Performance

O
G
A
M
U
N

Ability to accomplish project technical requirements and implement high quality standards

Ability to meet project schedule

Management Approach

O
S
M
P
U
N

Effectiveness of overall project/program management (including ability to lead/manage/control the project effort)

Reasonable and cooperative in dealing with your personnel

Timeliness/effectiveness of project problem resolution

Understood/complied with your objectives and technical requirements

Ability to hire and provide a highly qualified workforce

Ability to retain quality personnel

Managed subcontractors effectively

Effectively performed quality control/quality check on subcontractor deliverables

You may provide more information on additional pages, not to exceed 2 pages.

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