Past performance questionnaire_ (002).docx
DOCX document 15 KB Posted
- Solicitation number
- QSE--36C78626Q50026
About this file
This is a Past Performance Questionnaire template designed to evaluate contractor performance on completed federal contracts. The form requests basic contract information including company name, contract number, type of work, contract period, and estimated contract award amount. The questionnaire uses a five-point scale (1 = unacceptable performance through 5 = superior performance) to assess seven key performance areas: compliance with contractual terms and technical requirements, cooperative behavior in resolving customer requests and complaints, flexibility in meeting customer requirements, adherence to contract response times, invoice accuracy and clarity, overall performance rating, and likelihood of future award. Each question includes space for comments and an "NA" option. The template is applicable to the Department of Veterans Affairs National Cemetery Administration's Grounds Upkeep contract for Grafton National Cemetery (Solicitation Number QSE--36C78626Q50026), which covers grounds maintenance services on a base plus four-year contract term for fiscal year 2026.
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| File | Type | Posted |
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| Grafton Grounds SOW (002).docx | DOCX document | |
| Grafton Mow Trim Edge schedule (003).rtf | RTF text file | |
| Grafton grounds upleep combined synopisis_ (002) (003).docx | DOCX document | |
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Past Performance Questionnaire
COMPANY: __________________________________
Contract Number: ______________________________________
TYPE OF WORK: ___________________________________________
CONTRACT PERIOD: __________________________________________________
ESTIMATED CONTRACT AWARD AMOUNT: _________________________________________
For the following questions, please choose the number on the scale from 1 to 5, which most accurately describes the Contractor’s performance on the contract referenced above.
1 --- unacceptable performance 2 --- marginally acceptable 3 --- fully acceptable or good 4 --- very good, with very few incidents 5 --- superior performance
1. Evaluate the company’s compliance with contractual terms and conditions and the technical requirements of the contract
1 2 3 4 5 NA
Comments:
2. Has the company demonstrated reasonable and cooperative behavior in resolving customer requests and complaints?
Comments:
3. Is the offeror flexible in satisfying the requirements of the customer?
1 2 3 4 5 NA
Comments:
4. To what extend did the company meet the response times in the contract?
5. Are invoices easily understood and do they accurately reflect charges?
6. Rate the company’s overall performance:
7. Would you award to this company again?
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