Past Performance.pdf

PAST PERFORMANCE

Bidder to complete the following information for at least five (5) recent customers. The information submitted should be for five (5) different National Cemetery Administration (NCA) that have acquired your services in the past three (3) years. If your company has not provided any services to at least five (5) NCA’s, include as many NCAs that are applicable and provide information on other customers to complete the listing for a maximum of five (5). First, list any NCA facility, then list any VA facility, then list any other federal agencies (Department of Defense, Public Health, Bureau of Prisons, etc.), lastly list any commercial customers. A minimum of three (3) references must be provided. The National Cemetery Administration may contact the bidder’s customers to ask whether or not they believe (1) that the bidder was capable, efficient, and effective; (2) that the bidder’s performance conformed to the terms and conditions of its contract; (3) that the bidder was reasonable and cooperative during performance; and (4) if the bidder was committed to customer satisfaction.

1. Contract Number:

Project Title:

Project Description:

Total Contract Value:

Period of Performance:

Customer Name:

Point of Contact (Program Manager, Project Officer, or COR):

Phone Number:

e-Mail Address:

2. Contract Number:

Project Title:

Project Description:

Total Contract Value:

Period of Performance:

Customer Name:

Point of Contact (Program Manager, Project Officer, or COR):

3. Contract Number:

Project Description:

Total Contract Value:

Period of Performance:

Customer Name:

Point of Contact (Program Manager, Project Officer, or COR):

4. Contract Number:

Project Description:

Total Contract Value:

Period of Performance:

Customer Name:

Point of Contact (Program Manager, Project Officer, or COR):

5. Contract Number:

Project Description:

Total Contract Value:

Period of Performance:

Customer Name:

Point of Contact (Program Manager, Project Officer, or COR):

Note that Past Performance references will be reviewed for:

a. Quality Performance,

b. Contract Timeliness,

c. Cost Control, and

d. Business Relations as they are listed in the Contractor Review Performance System (CPARS).

Note that a Request for Past Performance Questionnaires may be sent to the listed firms/point of contact, and a review of Government’s CPARS Performance Reports will also be used to evaluate Past Performance.

PAST PERFORMANCE