Past Performance Data.docx

DOCX document 26 KB Posted

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Program Analysis and Administrative Support Services COMNAVSURFPAC INSPECTOR GENERAL
Solicitation number
N0024426R3106-Solicitation
Issued by

About this file

This is a Past Performance Data questionnaire form used by NAVSUP FLC San Diego to evaluate contractor past performance on solicitation N00244-26-R-3106 for Program Analysis and Administrative Support Services supporting COMNAVSURFPAC Inspector General. The form must be completed and returned by the solicitation closing date to Jennifer Stevens at jennifer.k.stevens7.civ@us.navy.mil. Respondents are instructed not to return the form to the originating contractor, as responses will be used to assess the probability of successful contract performance.

The questionnaire evaluates contractor performance across three primary categories: Quality (including personnel qualifications, quality control programs, and ability to correct discrepancies), Timeliness (responsive problem resolution), and Customer Satisfaction (management capability, proactive issue identification, administrative compliance, personnel management, problem resolution cooperation, and cost control). For each evaluation criterion, respondents rate performance as Acceptable, Unacceptable, or Unknown, with required narrative comments supporting any unacceptable ratings. The form also requests evaluator information including name, title, organization, involvement length, and completion date. Respondents assess whether the contractor performed within estimated costs, whether they would award another contract to the contractor, and provide overall ratings on consistency, reliability, and customer satisfaction. The questionnaire emphasizes that detailed, specific information supporting quality, timeliness, customer satisfaction, and cost control assessments is required rather than simple checkbox responses.

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OFFEROR’S PAST PERFORMANCE DATA

Solicitation N00244-26-R-3106

Complete and return no later than the solicitation closing date to:

NAVSUP FLC San Diego Attn: Jennifer Stevens Email: jennifer.k.stevens7.civ@us.navy.mil On behalf of:

Company's Name: _________________________________

POC/Title/Position: _________________________________

Email Address: _________________________________

Contract/Purchase Order No.: _________________________________

Contract Amount: _________________________________

Contract Type: |_| Firm-Fixed-Price |_| Indefinite-Delivery/Indefinite Quantity |_| Cost-Reimbursement Period of Performance: _________________________________

Business Address:_________________________________
_________________________________
_________________________________
Phone Number:_________________________________
Description of Effort:_________________________________
Phone Number:_________________________________
Phone Number:_________________________________

NOTE: DO NOT RETURN TO THE CONTRACTOR WHO ORIGINATED THIS REQUEST

The completion of this questionnaire is requested from your agency/company in order for the NAVSUP FLC San Diego to evaluate the aforementioned contractor’s past performance on previous contracts and efforts as it relates to the probability of successful accomplishment of the work required by the Government, relative to the award of a contract.

PAST PERFORMANCE QUESTIONNAIRE

II. Performance Information: Please indicate your satisfaction with the contractor’s performance by circling the appropriate rating using the scale provided. For unacceptable ratings, please comment on how the contractor failed to meet your requirement. If the contractor had problems in a specific area, but you determined them to have no impact on the mission, please specify this in your narrative remarks. If the statement is not applicable, check “unknown”.

When responding to this questionnaire please use the following definitions as a guide:

A- ACCEPTABLE (SATISFACTORY) - Based on the offeror’s performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort, or the offeror’s performance record is unknown (see Note below).

U- UNACCEPTABLE (UNSATISFACTORY) – Based on the offeror’s performance record, the Government has no reasonable expectation that the offeror will be able to successfully perform the required effort.

QUALITY

With respect to past performance, the evaluators will be assessing quality of performance. Therefore, it is extremely important that personnel contacted for past-performance information provide comprehensive information supporting assessments of quality, timeliness, customer satisfaction and cost control. It shall be insufficient on its face to just mark a block in support of a grade or score for past performance. Again, please be specific.

The contractor completed or complied with all aspects of the contract for the following items:

Contractor provided adequately trained and professional personnel

|_| Acceptable
|_| Unacceptable
|_| Unknown

Comments:

Did contractor have an effective quality control program to ensure contract compliance?

|_| Acceptable
|_| Unacceptable
|_| Unknown

Comments:

Did contractor demonstrate the ability to correct discrepancies in contract performance. Did the contractor self identify discrepancies and correct them in accordance with their Quality Control Procedures?

|_| Acceptable
|_| Unacceptable
|_| Unknown

Comments:

TIMELINESS

Did the contractor provide timely, effective response to problems without excessive government involvement?

|_| Acceptable
|_| Unacceptable
|_| Unknown

Comments:

CUSTOMER SATISFACTION

Did the contractor provide experienced/qualified management personnel to meet contract requirements?

|_| Acceptable
|_| Unacceptable
|_| Unknown

Comments:

Did the contractor demonstrate the ability to identify and correct weaknesses in management (relative to contract, personnel - ie. quantity and/or quality), planning/scheduling, and quality of service?

|_| Acceptable
|_| Unacceptable
|_| Unknown

Comments:

Did the contractor identify problems in advance—and once identified, take positive and effective corrective action?

|_| Acceptable
|_| Unacceptable
|_| Unknown

Comments:

Did the contractor suggest solutions and showed initiative to implement solutions?

|_| Acceptable
|_| Unacceptable
|_| Unknown

Comments:

Administrative reports/documents were received in accordance with contract requirements

|_| Acceptable
|_| Unacceptable
|_| Unknown

Comments:

Contractor demonstrated ability to hire, maintain and replace, if necessary, personnel during the contract period

|_| Acceptable
|_| Unacceptable
|_| Unknown

Comments:

Contractor cooperated to resolve problems, contractually or otherwise, attended meetings and maintained communication to assure satisfactory resolution

|_| Acceptable
|_| Unacceptable
|_| Unknown

Comments:

Has the contractor ever been given a cure notice, a show cause notice, a suspension of payment, or had a claim denied? |_| Yes (please explain) |_| No

Comments:

Based on your judgment of the contractor’s performance, would you award the contractor another Government contract? |_| Yes |_| No (please explain)

Comments:

Please rate the overall consistency and reliability of the contractor’s performance.

|_| Acceptable
|_| Unacceptable
|_| Unknown

Narrative:

Please rate overall customer satisfaction with the contractor's performance.

|_| Acceptable
|_| Unacceptable
|_| Unknown

Narrative:

COST CONTROL:

Has the contractor performed within the estimated contract costs? |_| Yes |_| No (please explain)

Comments:

Please rate the overall ability of contractor’s efforts to notify of unforeseen costs.

|_| Acceptable
|_| Unacceptable
|_| Unknown

Narrative:

III. Evaluator Information: The following information will help us track the responses received, as well as resolve whatever differences may arise between your perception of the contractor’s performance and the contractor’s perception of their performance information revealing the individual completing the form will NOT be released to the contractor by the Government.

a. Evaluator’s Name:

b. Title:

c. Telephone Number: DSN: Commercial:

d. Organization, Office Symbol, and Address:

e. Length of involvement in the contract:

f. Date of questionnaire completion:

File details come from the government source that posted it. Updated .