Passenger Self Screening Industry Day Slide Deck.pdf

TRANSPORTATION SECURITY ADMINISTRATION

DHS SCIENCE AND TECHNOLOGY DIRECTORATE

DHS OPO/S&T/TSA Industry Day:

Passenger Self-Screening for Aviation Checkpoints

February 12, 2020

Cleared for Public Release

Agenda 9:00 AM – Kickoff

• Juan Arratia, Deputy Director, Office of Procurement Operations

• Austin Gould, Assistant Administrator, TSA Requirements and Capabilities Analysis (RCA)

• Mary McGinley, Director, S&T Physical and Cyber Security Division

9:15 AM – Opening Remarks & RCA and Innovation Task Force 101

• Mara Winn, Director (Acting), TSA Innovation Task Force

• Dan Williams, Capability Manager, TSA On-Person Screening

• Erick Rekstad, Director, TSA, Requirements, Human Performance, and Engineering Division

• Dave Band, Branch Manager (Acting), TSA Human Performance Branch

9:40 AM – DHS S&T Apex Screening at Speed

• John Fortune, Program Manager, S&T Apex Screening at Speed

10:00 AM – Self-Screening Overview

• William Hastings, Program Manager, TSA Innovation Task Force

• Brian Lewis, Support Contractor, S&T Apex Screening at Speed

10:30 AM – Q/A Responses

• Carolyn Lethert, Contracting Officer, Office of Procurement Operations

• Jennifer Koons, Contracting Officer, Office of Procurement Operations

Agenda (Continued)

10:45 AM – Break

11:00 AM - Breakout Sessions

• On-Person Screening

• Accessible Property Screening

• Integrated Algorithms

• Analysis and CONOPS

12:00 PM – Closing Remarks

• Mara Winn, Director (Acting) Innovation Task Force

12:15 PM – Lunch

1:00PM – One on One Meetings with TSA and S&T Personnel

3:00 PM – Conclude

Logistics

• Please no photographs or video recording of presentations. Presentation materials will be posted on beta.SAM.gov after the event.

• There will be a break at approximately 10:45am. Attendees will need to remove their belongings from the seating area to allow for the room to be arranged for the Breakout Sessions beginning at 11:00AM.

• Please respond to the Passenger Self-Screening RFI associated with this Industry Day. Responses are due on February 21, 2020 at 12pm.

• Visitors with one-on-one meetings later in the day should keep their visitor badges over the lunch break.

Otherwise, please return your badge to the security desk on the way out.

• This is an unclassified event. Discussion at this event will not include non-public or classified information.

Juan Arratia – Deputy Director DHS Office of Procurement Operations

Mr. Juan Arratia has been the Deputy Director for the Department of Homeland Security (DHS) Office of Procurement Operations (OPO) since April 29, 2019. In this role, he supports the Director of OPO in managing the acquisition functions that support DHS Headquarters and Components with procurement actions spanning from pre-acquisition planning, through contract execution and administration.

OPO will be providing acquisition support for this initiative.

Austin Gould - Assistant Administrator TSA Requirements & Capabilities Analysis

Mr. Austin Gould is the Transportation Security Administration’s Assistant Administrator for Requirements and Capabilities Analysis (RCA). Mr. Gould has served in this capacity since June of 2018 and is a member of the Senior Executive Service. RCA is responsible for driving the strategy and development of the Transportation Security Administration’s security architecture and operational capabilities to enhance security and optimize mission performance through analysis and innovation.

RCA houses the majority of the stakeholder components that will be involved in the management of the initiative.

Mary McGinley – Director DHS S&T Physical and Cybersecurity Division

.Ms. Mary McGinley is currently the Director of Physical and Cyber Security (PCS) in the Mission Support and Capability Group within the Department of Homeland Security (DHS), Science and Technology Directorate (S&T). PCS primarily supports the Cybersecurity and Infrastructure Security Agency (CISA), Transportation Security Administration (TSA), United States Secret Service (USSS) and Office of Intelligence and Analysis (I&A). PCS conducts research, development, testing and evaluation in three main focus areas: physical security, cybersecurity, and explosives detection and mitigation.

The DHS S&T Office of Mission and Capability Support works with TSA to define priorities, gaps and requirements to find or develop technology solutions.

Requirements and Capabilities Analysis and Innovation Task Force 101

February 12, 2020

Mara Winn - Acting Director TSA Innovation Task Force

Mara E. B. Winn is the Acting Division Director of the Innovation Task Force (ITF) at TSA. ITF fosters innovation by integrating key stakeholders to identify and demonstrate emerging solutions that increase security effectiveness and efficiency, improve passenger experience and the flow of commerce, and deliver solutions that secure the freedom of movement throughout the nation’s transportation system.

ITF will be heavily involved throughout the initiative process and will ultimately serve as the unit responsible for demonstrating feasible prototypes in live airport environments.

The Transportation Security Administration…

Deploys 60,000+ employees, including ~45,000 unionized Transportation Security Officers (TSO) at 440+ airports

50+ explosive detection canine teams tasked to screen passengers and cargo Federal Air Marshal Service (FAMS) on designated flights

Screens ~2.2 million passengers per day

~1.4 million checked items for explosives and dangerous items

~4.9 million carry-on items for explosives and prohibited items

Secures 23,000 domestic flights operated by 200 US and foreign carriers

2,000 inbound international flights

Vets ~17 million persons with access to the transportation system for ties to terrorism

TSA’s Operational Context

Foster innovation by integrating key stakeholders to identify and demonstrate emerging solutions that increase security effectiveness and efficiency, improve passenger experience and the flow of commerce, and deliver solutions that secure the freedom of movement throughout the nation’s transportation system.

Convene the aviation security ecosystem to identify and demonstrate solutions

Collaborate Demonstrate

Establish the capability for TSA to quickly demonstrate innovative solutions

Assess Measure solution effectiveness to achieve the optimized future state and provide vendors with data to improve solutions

Founded in 2016, ITF was initiated and championed by TSA out of a need heard from industry to better understand the operational environment earlier in the development cycle and from TSA to better define requirements to close capability gaps in partnership with stakeholders.

Our Mission

The Innovation Task Force

Dan Williams – On-Person Screening Capability Manager TSA Requirements and Capabilities Analysis

Dan Williams serves as the Capability Manager for On-Person Screening, within the Requirements and Capabilities Analysis office. In this role, he serves as the go-to individual for creating and executing the roadmap for the future of this capability, including both current and future capability solutions.

The On-Person Capability Manager will be responsible for ensuring the continual alignment of this effort to TSA’s roadmap for on-person solutions and will provide strategic and technical consultation throughout the process.

Focus Areas O N - P E R S O N S C R E E N I N G

The OPS Roadmap lays out the CM’s vision for the OPS capability in distinct phases. The Roadmap is divided into four main focus areas, each with their own subcategories. The Roadmap also defines the ideal future state of each focus area and the OPS capability as a whole.

1. Screening at Speed

2. Reduced Divestiture

Deploy technologies that maximize throughput and minimize invasiveness

Move

Advance through checkpoint in a seamless, continuous, and uninterrupted manner

Future State

1. Enhanced Threat Detection

2. Standoff Detection

3. Dynamic Switching

Implement solutions that maximize threat detection and minimize false alarms

Detect

Enhance security effectiveness through improved detection, reduced false alarms, and dynamic RBS

Future State

1. Remote Screening

2. Secure Transmission

Harden network security to allow for resource reallocation through remote access

Connect

Enable operational connectivity and flexibility through secure and remote file transfer

Future State

1. Common Graphical User Interface (CGUI)

2. Common Image File Format

Standardize interface, controls, and image outputs across all technologies

Display

Optimize training and operational efficiencies through display and image standardization

Future State

Erick Rekstad - Director TSA Requirements, Human Performance, and Engineering Division

Erick Rekstad, currently serves as the Director for Requirements, Human Performance, and Engineering Division within the TSA’s Requirements and Capabilities Analysis office. In this capacity, he is responsible for overseeing the focused activities related to determining capability need, defining user requirements, conducting development efforts to improve technology, and activities to improve human system integration.

The Requirements and Engineering groups will be responsible for providing technical consultation and requirements generation in support of the initiative.

Requirements, Human Performance, and Engineering Division (RHPED) Overview

Requirements Development Branch (RDB)

• Conducts DHS-required analysis to validate capabilities, capability gaps, and recommended courses of action

• Articulates user requirements for future acquisition programs and serves as TSA’s Joint Requirement’s Council Gatekeeper

• Oversees the requirements management process

• Develops and maintains security threat detection standards

Capability Development & Integration Branch (CDIB)

• Coordinates across TSA Offices and DHS S&T on developmental activities to enable maturation of screening technologies

• Provides system-level engineering expertise to inform and guide technical interactions with industry, Capability Managers, and Acquisition Program Managers

• Provides system-level modeling and simulation capabilities for emerging technologies for screening environments

• Coordinates and centralize data collection efforts to facilitate research, development, test, and evaluation activities across industry and TSA

Human Performance Branch (HPB)

• Uses work design principles to improve human performance and experience for staff and passengers at TSA

• Coordinates with appropriate TSA stakeholders including Capability Managers to collect or compile user “in-the-loop” data

• Uses the data to provide recommendations to inform policy, procedures, and system requirements

• Serves as a consultant on experimental design for RCA and other offices at TSA

Mission Analysis

Need Phase Analyze / Select Phase

Obtain Phase Produce / Deploy / Support Phase

Needs Analysis

Solution Engineering

Planning Requirements Definition

Design Development

Implementation Operations and Maintenance

Disposition

Technology Development (R&D) Integration and Test

Design ReviewsPRRSERSPR SDR IRR

2A10 2B 2C 3

TSA ALF

SELC

SELC

Review

Key

ADE

Dave Band - Acting Branch Manager TSA Human Performance Branch

Dave Band is currently serving as the Acting Branch Manager for RCA’s Human Performance Branch (HPB). HPB provides human factors expertise to optimize end user performance for both passengers and TSA officers, including evaluation and optimization of both current and future capability solutions.

HPB will provide human factors assessments and regular consultations in support of the user elements, both passenger and officer, of initiative.

HPB Functions and Responsibilities The Human Performance Branch seeks to optimize overall system performance through people, processes, and technology.

• HSI implementation ensures that human capabilities are addressed in systems requirements and policy recommendations development

• HSI at TSA includes four domains: Human Factors Engineering, Manpower & Personnel, Training, and Health & Safety

• The HPB supports the Human Factors

Engineering Domain, and also supports coordination with other offices that support the additional three domains

Capability Support Along with the rest of the RHPED, HPB supports Capability

Managers with future technology and processes.

Human Systems Integration The HPB works within RCA to support the implementation of Human Systems Integration (HSI) at TSA.

• HPB supports each of the Capability Managers through a variety efforts, including:

• Data Collections

• Heuristic Evaluations

• Usability Assessments

• Development of Human Performance

Requirements

• Interface Optimization

• Procedure Evaluations

In addition, the HPB supports efforts to optimize the future state of people, processes, and technologies through the inclusion of human consideration in system design in collaboration with other offices

DHS SCIENCE AND TECHNOLOGY

Apex Screening at Speed

Dr. John Fortune

Program Manager Science and Technology Directorate

February 12, 2020

DHS Science & Technology Directorate

Enable effective, efficient, and secure operations across all homeland security missions by applying scientific, engineering, analytic, and innovative approaches to deliver timely solutions and support departmental acquisitions.

Mission

Vision Trusted partner enabling homeland security missions.

John Fortune – Program Manager DHS S&T Apex Screening at Speed

Dr. John M. Fortune is the Apex Screening at Speed Program Manager in the DHS Science and Technology (S&T) Directorate. The Screening at Speed Program is pursuing transformative R&D activities that support a future vision for increasing aviation security effectiveness and improving the passenger experience.

The Passenger Self-Screening Initiative aligns with the Apex Screening at Speed future vision for increasing security effectiveness and improving the passenger experience.

Program Organization Screening at Speed pursues transformative R&D activities that support a future vision for increasing security effectiveness from curb to gate while dramatically reducing wait times and improving the passenger experience.

R&D Efforts R&D Active Projects

Passenger Analysis

• Video Surveillance

• Passenger-Bag Correlation • Identity Verification

Passenger Screening

• High-definition Advanced Imaging Technology (AIT)

• Walk-by AIT

• Shoe Scanner

• Automated Threat Recognition (ATR)

• Material Discrimination

Carry-On Screening

• Computed Tomography (CT) X-ray

• Augmenting X-ray Technologies

• ATR Algorithms

• CT Human-Systems Interfaces

Enabling Capabilities

• Optical Trace Detection

• Adaptive Algorithms

• Augmented Reality Human-Systems Interface

• Synthetic Data

• Low-latency Network Interconnects

Overarching Architecture

• Open Threat Assessment Platform (OTAP)

• Airport Risk Assessment Model (ARAM)

• Futures Workshop / Systems Architecture

• Sensor Fusion Open Architectures

Future State Concepts A system of systems approach will allow efficient screening to better balance security and passenger throughput.

Macrosecurity Incorporate prior known data

System of

Systems Better Sensors Collect more useful data

Deep Learning Derive more value from current data

Distributed Sensing More opportunities to gather data

Screening at Speed Core Capabilities

• Upgrade detection components as capabilities become available, combine capabilities for flexible concepts of operations

Modularization

• Share data across sensors, fused with passenger metadata Integration

• Independently develop and upgrade hardware and algorithms Open Architectures

• Leverage identity while respecting privacy to inform algorithms and implement risk-based security within a single lane

Identity Management

• Deploy high performance computing with high speed interconnects for faster decisions and fewer pat-downs and bag searches

Throughput

Self-Screening Design Concepts

William Hastings Program Manager Innovation Task Force Transportation Security Administration

February 12, 2020

Brian Lewis Support Contractor, Noblis Inc.

Apex Screening at Speed DHS Science & Technology

Self-Screening Concept Overview

Self-Screening is a system of systems that allows an individual to complete the screening process, and resolve system alarms, independent of outside instruction or oversight.

Self-Screening Concept Objectives

Self-sufficient checkpoint security screening process that improves the TSA Pre® passenger experience Security posture aligned to TSA Pre® screening standards, with the potential to meet full standard screening capabilities as components are fully assessed On-person and accessible property screening subjected to a singular screening system concurrently Provide on-person alarm resolution information during divestment; passenger self-resolution of alarm(s) via system instruction and further divestment Provide immediate in-property alarm information following accessible property screening, to include directions for passenger self-resolution of alarms through the repositioning of items and/or abandonment of prohibited materials

Compactness: System components should be configured to be as small as possible, while still meeting quality standards needed for security screening and provide a suitable environment for comfortable passenger property screening divestment.

Independent Passenger Utilization: System components and alarm outputs should be designed to be intuitive for ease of passenger use, without the need for TSO guidance.

Security by Design: System components and security processes should be designed to achieve all necessary security objectives without the need for additional action (outside of carry-on item divestment into a property screening system) by the passenger.

Minimal Supervision: System screening technologies, access control components, and security processes should be designed to effectively ensure compliance with, and completion of, security requirements without the need for TSO supervision.

Self-Screening Tenets for Consideration

• Property Imaging System • Passenger Imaging System

• Property Screening Algorithm • On-Person Screening Algorithm

• Metal Detection System • Video Analytics System

Potential Technical Topic Areas

Based on results from a previous Request for Information (RFI) in November 2019, the Department of Homeland Security (DHS) is considering breaking this development effort into Technical Topic Areas. These technical topic areas are subject to change.

Vendors may choose to submit independent or joint proposals for development of one or more Potential Technical Topic Areas:

Conceptual Requirements

6 8 10 12

300 72 96 120 144

400 54 72 90 108

500 44 58 72 87

Units per Checkpoint Modular Set

Pa ss en ge r P er

H ou r Th ro ug hp ut

T ar ge t

Seconds / Per-Passenger for Self-ScreeningTSO Intervention

Threshold: 10% Intervention Rate Objective: 5% Intervention Rate

System Throughput Threshold: 300 passengers per hour Objective: 400 passengers per hour Note: Throughput is impacted by both process completion time and number of units

Notional Lane Configuration

In this notional configuration, an arrangement of eight (8) Self-Screening systems is installed in the space normally occupied by traditional checkpoint screening equipment (approximately 27’ft x 56’ft).

In order to fit this sizing configuration, each pod would need to be no larger then 14’ft x 9’ft, which allows for 3’ft passenger entry/exit walkways in the center and on each side.

Technical Breakout Areas

On-Person Screening

Accessible Property

Screening

Integrated Algorithms

Analysis and

CONOPS

DHS SCIENCE AND TECHNOLOGY

Questions and Answers

Carolyn Lethert and Jennifer Koons

Contracting Officers DHS Office of Procurement Operations

February 12, 2020

Is DHS / TSA interested in RFI responses where biometrics would be explained and shown as an integrated component of a proposed solution to the example as described in the RFI? Or, will biometric technologies for passenger screening / verification be included in a separate future RFI / RFP?

Yes, DHS would be interested in RFI responses showing biometric components to the self-screening concept. The Concept of Operations has not been fully defined, so how identity verification will be performed is still being considered.

Please clarify the concept of natural motion: Should passengers whom are restricted in mobility be taken into consideration within the design of the Self-Screening Solution? Can we expect, e.g.

walking-speed entry into the Self-Screening Solution?

Passenger self-screening relies on an assumption that passengers can complete the process without assistance. It is valuable to DHS/TSA to accommodate as many passengers as possible through this system, but limited mobility passengers should not be considered a firm requirement at this time.

If innovative solutions are to be part of Self-Screening Solutions, what amount of space (ROM if not specifically known) of the total Self Screening Solution is currently considered to be available for such solution?

We anticipate most of the effort to be focused on adapting and integrating relatively mature (TRL5-9) technologies. However, we are interested in all innovative approaches and do not have a restriction on the extent to which less mature technologies are incorporated.

Are there possibilities to incorporate solutions in currently non-designated areas of the Self-Screening solution?

We will consider RFI responses including solutions in currently non-designated areas of the Self-Screening solution. The full concept of operations is still being considered, but the focus is on designated capabilities described in the RFI.

When will DHS issue potentially required specifications, standards, and/or guidelines such as these are currently not yet stated in the SOW under 1.4.1.?

DHS plans to include specifications, standards, and guidelines (likely threshold/objective) as part any future solicitation.

Against which standards will the detection capability of the instruments within the total Self-Screening Solution be tested?

DHS plans to include threshold/objective detection standards are part of any future solicitation.

Following which criteria and conditions can non-US companies participate and what criteria and conditions apply for non-US citizens to get permission for access to SSI?

There is no restriction on working with foreign companies or clearing foreign nationals for SSI. However, please be aware that clearing foreign nationals for SSI can be a time-consuming process.

Breakout Sessions

On-Person Screening

Accessible Property

Screening

Integrated Algorithms

Analysis and

CONOPS

The room will now be set up for the Breakout Sessions. Each session will last 15 minutes.

There will be four sessions total to allow you to visit the table for each topic area.