Passenger_Mobility_Services_(Addendum_#1_Revision).pdf

REQUEST FOR PROPOSALS

25-112-RFP

PASSENGER MOBILITY SERVICES

TABLE OF CONTENTS

1. GENERAL INFORMATION

2. SPECIAL CONDITIONS

3. MINIMUM REQUIREMENTS

4. INSURANCE REQUIREMENTS

5. COMPENSATION - INVOICES AND PAYMENT FOR SERVICES (MANAGEMENT FEE)

6. SCOPE OF WORK/SPECIFICATIONS

7. PRICING TABLE

8. EVALUATION CRITERIA, SCORING AND SELECTION PROCESS

9. VENDOR SUBMITTALS

10. CONTRACT SAMPLE

11. AVIATION AUTHORITY STANDARD TERMS AND CONDITIONS

GREATER ORLANDO AVIATION AUTHORITY

Passenger Mobility Services

1. GENERAL INFORMATION

1.1. Americans with Disabilities Act (ADA)

The Aviation Authority does not discriminate upon the basis of any individual’s disability status. Anyone requiring reasonable accommodations as provided for the Americans with Disabilities Act or Section

86.26, Florida Statutes, should contact the ADA Coordinator at 407-825-2006 as soon as possible, at least one full business day prior to any scheduled meeting.

1.2. Responsible Vendor Determination

Respondents are hereby notified that Section 287.05701, Florida Statutes, requires that the Aviation

Authority may not request documentation of or consider a vendor's social, political, or ideological interests when determining if the vendor is a responsible vendor.

1.3. Solicitation Information

A. Sealed electronic responses will be received for this Solicitation through the Greater Orlando Aviation

Authority e-Procurement Platform located at https://procurement.opengov.com/portal/goaa. Once you have completed the free account registration, browse back to this page, click on "Draft Response", and follow the instructions to submit the electronic response. By way of the Platform, responses will be locked and digitally encrypted until the submission deadline passes.

B. Submission by a Respondent constitutes an agreement that the Response is deemed signed by the

Respondent and constitutes a binding offer for the Respondent to perform as offered.

C. Responses submitted by hard copy, e-mail, telephone or fax shall not be accepted. Responses submitted outside of the designated electronic submission Platform shall be rejected as non-responsive regardless of where received.

D. The Aviation Authority shall not be responsible for delays caused by any occurrence. This shall include any delay as a result of a technology issue. Any late response shall not be accepted.

E. The time/date stamp clock located in the electronic submittal Platform shall serve as the official authority to determine lateness of any response.

F. Respondents shall not be allowed to modify their responses after the opening time and date.

Responses may be examined thirty (30) days after the Solicitation opening or upon recommendation for award, whichever occurs first.

1.4. Submitting Questions and Receiving Responses

Respondents shall submit all inquiries regarding this Solicitation via the e-Procurement Platform, located at https://procurement.opengov.com/portal/goaa. Please note the deadline for submitting inquiries. All answers to inquiries will be posted on the Aviation Authority e-Procurement Platform. Respondents may https://procurement.opengov.com/portal/goaa also click “Follow” on this Solicitation to receive an email notification when answers are posted. It is the responsibility of the Respondent to check the website for answers to inquiries.

A. If a Virtual and/or Pre-Solicitation Conference is held, the location, date, and time is located on the e-Procurement Platform. The purpose of any Pre-Solicitation Conference is to review and discuss the solicitation (and any addenda) as published. Attendance is not mandatory but is highly encouraged. Respondents are expected to be familiar with the Solicitation Documents.

B. Questions will be answered through the e-Procurement Platform.

C. If the Procurement Department determines that it is necessary to change the dates or times prior to the due date, the change will be announced and posted on the e-Procurement Platform

D. All prospective Respondents shall thoroughly examine and become familiar with the Solicitation package and carefully note the items which must be submitted with the Solicitation as detailed in

Section: Vendor Questionnaire.

E. Submission of a Response shall constitute an acknowledgment that the Respondent has read and understands the Solicitation Documents. The failure or neglect of a Respondent to receive or examine any Solicitation Document shall in no way relieve it from any obligations under its

Response or the Contract. No claim for additional compensation will be allowed which is based upon a lack of knowledge or understanding of any of the Contract Documents or the scope of work.

F. Unless otherwise noted, Respondents shall submit one Response only.

1.5. Communications; Questions Regarding Specifications or Solicitation Process

A. Any official communication from a Respondent during the Solicitation process should be submitted to the Aviation Authority via the e-Procurement Platform, https://procurement.opengov.com/portal/goaa. A copy of the Administration Policies (Sections

180.01 and 180.03) are available upon request from the Manager of Board Services.

B. In accordance with the above-referenced policies, any communication directly or indirectly to seek to encourage any specific result in connection with an Aviation Authority selecting process, including but not limited to, written communications, any and all forms of electronic communications or messaging, including social media, oral communications either in person or by telephone, initiated by a Respondent or through a lobbyist, agent or third person, to any

Aviation Authority staff and/or Committee/Board member who is a member of any committee constituted for the purposes of ranking Solicitations, making recommendations or making an award, is prohibited from the time that the Solicitation is released to the time that the award is made.

1.6. Exceptions to Terms and Conditions within the Solicitation

A. If a Respondent desires any changes or modifications to the terms and conditions set forth in the

Response Documents, the Respondent should submit these changes or modifications to the

Aviation Authority in writing prior to the deadline for questions and comments about the

Solicitation. Note that the Aviation Authority will not make changes to the Indemnification and

Termination Clauses.

B. The Aviation Authority will consider such requested changes to the Contract’s terms and conditions. If any such requested changes or modifications are acceptable, the Aviation Authority will modify the terms and conditions by Addenda to this Solicitation prior to the deadline for

Response submission. In submitting any requested changes or modifications, a Respondent should state the specific terms or conditions in the Aviation Authority’s Response Document, which the Respondent wishes to change, and the desired language, terms or conditions.

Respondents are requested to not substitute entire agreements or sets of terms and conditions but discuss separately each term or condition that they take exception to or desire to change.

Exceptions noted within the response submittal may cause the response to be deemed non-responsive.

1.7. Notice of Intent to Award Contract

Unless all Responses are rejected by the Aviation Authority, a Notice of Intent to Award is anticipated to be provided within ninety (90) days from the opening of Responses to the responsible and responsive

Respondent submitting the Response deemed to be most advantageous to the Aviation Authority, all factors being considered. For all procurements, the Aviation Authority reserves the right to reject any or all Responses and to cancel the procurement or to solicit new Responses.

1.8. Public Meetings/Public Records

Please be aware that all meetings of the Aviation Authority’s Board are duly noticed public meetings and all documents submitted to the Aviation Authority as a part of or in connection with a Solicitation will constitute public records under Florida law regardless of any person’s claim that proprietary or trade secret information is contained therein.

1.9. Code of Ethics and Business Conduct Policy

The Aviation Authority has adopted a Code of Ethics and Business Conduct Policy (Section 204.01) which addresses the obligation of the Aviation Authority’s Board members and employees to follow the Florida

Statutes in reference to these issues. This includes, but is not limited to, the obligations of the Aviation

Authority’s Board members and employees with respect to having an interest in business entities, outside employment, gratuities, divulgence of information, unauthorized compensation and acceptance of gifts.

Please be aware that any violation of this policy by a Respondent and/or any attempt to influence an

Aviation Authority Board member or employee to violate the policy is sufficient cause for the denial of the right of the Respondent to Respond on any Contract or sell any materials, supplies, equipment, or services to the Aviation Authority for a period of time that is determined by the Chief Executive Officer. A copy of this policy is available upon request from the Chief Administrative Officer.

1.10. Nongovernmental Entity Declaration Regarding the Use of Coercion for Labor and Services

Contractor shall complete the affidavit “Nongovernmental Entity Declaration Regarding the Use of

Coercion for

Labor and Services”, per Sub-section 9.6.10 Anti-Human Trafficking Affidavit.

2. SPECIAL CONDITIONS

2.1. Intent and Purpose

The Greater Orlando Aviation Authority, Orlando International Airport (Aviation Authority) is soliciting sealed Proposals from qualified and experienced passenger mobility service firms to provide and operate mobility vehicles to assist passengers in Terminal C of MCO.

2.2. Contract Period

a. The Contract period will be for sixty (60) months with the Contract to commence on or about January

1, 2025.

b. The Aviation Authority shall not be obligated to renegotiate or increase any price for any work during the initial term of the Contract based on a Respondent's mistake or miscalculation of prices, underestimation of costs, or for any other reason.

2.3. Reservation of Rights

A. As the best interest of the Aviation Authority may require, the right is reserved to make award(s) by individual items, group of items, all or none, or a combination thereof; to reject any and all responses or waive any minor irregularity or technicality in responses received. All awards made as a result of this solicitation shall conform to applicable policies of the Aviation Authority.

B. No commitment is made or inferred by the Aviation Authority that any or all of the items listed, in any quantity, will be purchased as a result of this solicitation. The Aviation Authority may purchase the items listed on an “as needed” basis, in any quantity deemed necessary, at the unit prices provided in the successful Respondent’s response.

C. The Aviation Authority reserves the right to waive any informality in the Solicitation, to reject any and all Solicitation, and to re-advertise or elect not to proceed with the services for any reason.

D. The Aviation Authority reserves the right at its sole discretion to increase, decrease, or delete any portion of the Scope of this Contract at any time without cause.

E. The Aviation Authority shall have the right, but not the obligation, to award all or any portion of the services. The extent and scope of the Services, along with the fees for such services, will be subject to final approval by the Aviation Authority. The Aviation Authority intends, but is not obligated, to enter into a non-exclusive agreement with the highest ranked Respondent to perform the required Services described herein.

F. The Aviation Authority reserves its right to award any or all of the advertised services subject to the availability of funding.

2.4. Surety Bonds/Letters of Credit

A Surety Bond/Letter of Credit is required for this Contract.

A. Prior to Aviation Authority’s execution of the Contract and within ten (10) business days of the award, the Contractor shall furnish to Aviation Authority a Performance Bond, and a Payment

Bond if required, completed on the Aviation Authority’s forms provided in the Contract

Documents. Such Performance Bond shall be current and in compliance at all times during the

Term of the Contract in a penal sum equal to One Million Dollars ($1,000,000.00).

B. The Contractor may elect to provide the Aviation Authority, in lieu of the required Performance

Bond (but not the Payment Bond if required by general law), a letter of credit in an amount equal to One Million Dollars ($1,000,000.00), and issued on the Aviation Authority’s form of irrevocable standby letter of credit (“Letter of Credit”). The Contractor shall provide the Aviation Authority with a Letter of Credit that remains in effect for at least one year after the expiration or earlier termination of the term of the Contract including any renewal or other extended term. If the

Contractor fails to perform any obligation required of it under the terms of the Contract including, but not limited to, providing the Aviation Authority with an acceptable renewal or replacement letter of credit within the required time limits, the Aviation Authority shall be entitled, in addition to any other remedies, to draw the full amount of the funds available under any Letter of Credit provided by Contractor to Authority and to hold such funds until such time as the Aviation

Authority in its discretion shall determine the amount of damages, costs and expenses owing to it from the Contractor. The Aviation Authority shall retain from such funds an amount equal to its actual or anticipated damages, costs and expenses, and shall thereafter return the remaining amount of the funds, if any, to the Contractor.

C. Prior to the commencement of any renewal or extended term of the Contract, Contractor, at its own expense, shall provide to the Aviation Authority an acceptable renewal or replacement

Performance Bond or Letter of Credit, rider to an existing Performance Bond or Letter of Credit, or continuation amendment to an existing Performance Bond or Letter of Credit .

D. Except as provided in this Performance Bond Section, the Aviation Authority will not accept any change or modification to the forms of Performance Bond or Letter of Credit attached to these

Solicitation Documents. The sole change to the forms of Performance Bond and Letter of Credit that the Aviation Authority will accept is that the Contractor may provide a Performance Bond or a Letter of Credit that is for a period of less than the full initial term of the Contract but which still has an effective term of not less than twelve (12) months. The Aviation Authority shall release any existing Letter of Credit provided by the Contractor upon the Aviation Authority’s receipt and approval of a renewal or replacement Letter of Credit that complies with the requirements of this Contract.

E. If the Contractor is required to provide any renewal of the Performance Bond or Letter of Credit, rider to an existing Performance Bond or Letter of Credit, or continuation amendment to an existing Performance Bond or Letter of Credit (collectively, the “Replacement”), Contractor shall, at the discretion of the Aviation Authority, calculate the penal sum/amount (the “Amount”) of any such Replacement as follows:

1. If the Renewal is provided in connection with the expiration of an existing Performance Bond or Letter of Credit prior to expiration of the initial term of the Contract but not in connection with an amendment to the Contract where the compensation to be paid to Contractor is increased, the Replacement shall be in an Amount equal to the Amount of the then current

Performance Bond or Letter of Credit.

2. If the Replacement Performance Bond is provided in connection with an amendment of the

Contract where the compensation to be paid to the Contractor during the period covered by the then current Performance Bond or Letter of Credit is increased for any reason, the

Replacement shall be in an Amount equal to the Amount of the then current Performance

Bond or Letter of Credit plus an amount that bears the same ratio to the increased compensation to be paid to the Contractor that the Amount of the then current Performance

Bond or Letter of Credit bears to the total compensation to be paid to the Contractor prior to such amendment to the Contract.

3. If the Replacement is provided in connection with the renewal or extension of the Contract and the required Amount of the Performance Bond or Letter of Credit for the initial term of the Contract is stated as a fixed Amount, the Replacement shall be in an Amount equal to the lesser of either (i) the Amount required during the initial term of the Contract; or (ii) an

Amount that bears the same ratio to the total estimated compensation to be paid to the

Contractor during the renewal term that the Amount required during the initial term of the

Contract bore to the total estimated compensation to be paid to the Contractor during the initial term of the Contract.

4. If the Replacement is provided in connection with the renewal or extension of the Contract and the required Amount of the Performance Bond or Letter of Credit for the initial term of the Contract is stated as a fraction or percentage of the Contract price, the Replacement shall be in an Amount equal to the same annualized percentage of the total estimated compensation (including any reimbursable expenses) to be paid to the Contractor during the renewal term (i.e., if the initial Performance Bond or Letter of Credit is 1/6 of the total three year Contract cost, then the Replacement will be one-half of the total estimated compensation to be paid to the Contractor during the renewal year).

F. Failure to timely submit an acceptable Performance Bond or Letter of Credit prior to commencement of the Contract in addition to all other rights available to the Aviation Authority under law, shall give the Aviation Authority the right to withdraw the Notice of Intent to Award, without the need for providing the Contractor advance notice or the opportunity to cure. Contractor acknowledges responsibility for any damages or costs incurred by the Aviation

Authority due to its failure to comply with this Section 3.6.

G. Surety Bonds delivered to the Aviation Authority in satisfaction of any requirement under this

Contract must meet the following criteria:

1. Bid Bonds provided to the Aviation Authority in connection with Contracts shall be duly issued by an insurer or corporate surety (a) on a bond form provided by Aviation Authority, or on a form substantially the same as Aviation Authority's form; b) obligating the surety for at least ninety (90) days following the date on which Bids are publicly opened; and (c) by an insurer or corporate surety that is authorized to conduct insurance business in the State of Florida.

2. Performance and Payment Bonds provided to the Aviation Authority in connection with

Contracts having a value of $500,000.00 or less shall be duly issued by an insurer or corporate surety which:

a. Is authorized to conduct insurance business in the State of Florida;

b. Currently holds a certificate of authority authorizing it to write surety bonds in the State of Florida; and

c. Is otherwise in compliance with the provisions of the Florida Insurance Code.

3. Performance and Payment Bonds provided to the Aviation Authority in connection with

Contracts having a value in excess of $500,000.00 shall be duly issued by an insurer or corporate surety which:

a. Is authorized to conduct insurance business in the State of Florida;

b. Holds a currently valid certificate of authority by the U.S. Department of Treasury pursuant to 31 U.S.C. ss 9304-9308; and

c. Has no less than a "B+" Financial Rating and a Financial Size Category of "Class VI" or higher according to the most current edition of AM Best Rating Services.

d. Notwithstanding the provisions of (c) above, an insurer or corporate surety which is not rated by AM Best Rating Services may be accepted by Aviation Authority, but only if approved by Aviation Authority's Risk Manager and Department Vice President following a review or investigation of the insurance company's financial and performance standing, including without limitation, its capital adequacy, assets, earnings, of the insurance company’s financial and performance standing, including without limitation, its capital adequacy, assets, earnings, liquidity and such other factors as the Aviation Authority's

Risk Manager may deem appropriate.

H. Insurance Companies furnishing insurance coverages required by these Conditions shall (a) be currently authorized to conduct insurance business in the State of Florida, and (b) must have no less than a "B+" Financial Rating and a Financial Size Category of "Class VI" or higher according to the most current edition of AM Best Rating Services.

I. In the event that the Aviation Authority requests Contractor to purchase materials or as a condition to approval of a Subcontractor in accordance with Section 5 of the Standard Terms and

Conditions, the Aviation Authority shall have the right to require Contractor to provide a payment bond in accordance with Section 255.05, Florida Statutes.

J. Letters of Credit shall be issued by a bank with an office located in the State of Florida and reasonably acceptable to the Aviation Authority’s Chief Executive Officer or designee.

2.5. Regulations

A. The Contractor shall comply with all applicable federal, state and local laws, ordinances, rules and regulations pertaining to the performance of the work specified herein.

B. Contractor shall comply with all health and sanitary regulations adopted by all applicable governing bodies. Contractor shall give access for inspection purposes to any duly authorized representative of such governing bodies.

C. The Contractor shall obtain all permits, licenses and certificates, or any such approvals of plans or specifications as may be required by Federal, State and local laws, ordinances, rules and regulations, for the proper execution of the work specified herein.

D. Contractor shall comply with Federal and State right-to-know laws if hazardous materials are used. The SDS (Safety Data Sheets) shall be made available to all workers and Aviation Authority's

Authorized representatives. Contractor shall report immediately to the AAR any spillage or dumping of hazardous materials on Aviation Authority property. The Contractor shall also be responsible for the cleanup and any costs incurred for all such incidents.

E. During the performance of this Contract, Contractor shall keep current and, if requested by the

Aviation Authority, provide copies of any and all licenses, registrations or permits required by applicable governing agencies. Contractor shall keep a copy of any and all licenses, registrations and permits on the job site while performing the Contract work.

2.6. Use of Premises

During the progress of the work specified herein, the Contractor shall keep the premises free from accumulation of waste materials and other debris resulting from the work. At the completion of the work, the Contractor shall remove all waste materials and debris from and about the premises, as well as tools, equipment, machinery and surplus material, and leave the site clean and ready for occupancy by the

Aviation Authority.

2.7. Safety and Protection

The Contractor shall be solely and completely responsible for initiating, maintaining, and supervising all safety precautions and programs in connection with the work. The Contractor shall take all necessary precautions for safety of and shall provide the necessary protection to prevent injury to, all employees on the work site and other persons including but not limited to, the general public who may be affected thereby.

2.8. Airport Security

The successful Respondent will be required to comply with all applicable regulations of the TSA and of the

Aviation Authority relating to Airport security, including those relating to access to the AOA , as defined below, of Orlando International Airport (MCO), as such regulations may be in effect or changed from time to time.

2.9. Airport Operations Area

A. The Contractor's personnel and vehicles shall not be allowed within the Airport Operations Area

(AOA), which includes the ramp area and aprons, unless authorized by the Vice

President. Contractor's personnel are required to successfully complete SIDA Training and demonstrate proficiency in all Airport Operations Instructions (AOl's) regarding secured access to airfield and aircraft ramp and apron areas. No escorts of any type will be provided.

B. Airport Security: Contractor's services shall be performed in accordance with the Transportation

Security Administration (TSA), Federal Aviation Administration (FAA), and any other governmental agency security directives, rules, and regulations. The FAA and the TSA may assess fines and penalties for Contractor's noncompliance with the provisions of Title 49 Code of Federal

Regulations (CFR), Parts 1540 and 1542, as amended from time to time, or by other agencies for noncompliance with laws or regulations applicable to Contractor's operations. Within ten (10) days of notification in writing, Contractor shall reimburse the City for any paid fines or penalties assessed against the City because of Contractor's noncompliance with 49 CFR 1540 and 1542 or other applicable laws or regulations.

C. The Contractor acknowledges that fines or penalties associated with non-compliance with security regulations must be reimbursed to MCO.

2.10. Verification of Employment Status

A. Prior to the employment of any person under this Contract, the Contractor shall utilize the U.S.

Department of Homeland Security’s E-Verify system to verify the employment eligibility of all new employees hired by the Contractor during the Contract term, and an express requirement that

Contractors include in such subcontracts the requirement that Subcontractors performing work or providing services pursuant to the Aviation Authority. Contractors will utilize the E-Verify system to verify the employment eligibility of all new employees hired by the Subcontractor during the Contract term. For more information on this process, please refer to United States Citizenship and Immigration Service site at: http://www.uscis.gov/portal/site/uscis.

B. Only those employees determined eligible to work within the United States shall be employed under this Contract.

C. By submission of a Response to this Solicitation, the Contractor affirms that all employees in the above categories shall undergo e-verification before placement on this Contract. The Contractor shall commit to comply with this requirement.

2.11. Identification and Access Requirements

A. Contractor is required to conduct an employee background check, or require its Subcontractors to perform an employee background check, in accordance with the requirements herein on each person proposed for employment at MCO in connection with this Contract, if such person is an employee of

Contractor or an employee of a Subcontractor for whom Contractor is required to sign the Aviation

Authority’s badge application (“Contractor Responsible Employees”). Such background check must be successfully completed prior to such person applying for an access control identification badge with the

Aviation Authority. Each background check shall be performed to the following minimum requirements:

B. Each employee must provide a ten (10) year work history.

C. Contractor must confirm the last five (5) years of each employee's work history. Any gaps in employment of thirty (30) days or more during such five year period must be explained in writing by the employee and must be confirmed by Contractor through W-2s, student transcripts, medical records, or written references of stay-at-home situations from credible local persons such as pastors or priests (which reference must indicate personal knowledge of employee's general work history during the gap period).

D. Contractor must check each employee's criminal history for the immediately preceding five years, with such check to be conducted in each county where the employee has lived or worked in such five year period.

E. Contractor shall not present any Contractor Responsible Employee to the Aviation Authority's Access

Control Office for badging if such person has any unexplained gaps in their work history, has a criminal record that would disqualify them from receiving an access control badge or has an unacceptable termination record.

F. The Aviation Authority will issue, for a non-reimbursable fee, as stated below to all Contractor

Responsible Employees an identification badge that will display their picture, name, and other applicable http://www.uscis.gov/portal/site/uscis information; and any key(s) required in the performance of the Contract, provided that such person meets the minimum criteria established to receive a badge. At all times while on airport property, the Contractor

Responsible Employees are required to display such badges prominently on their uniforms in accordance with Aviation Authority’s guidelines.

G. Every new employee requiring unescorted access to a secure area of the airport must be electronically processed by the Aviation Authority’s Access Control Office for a Criminal History Records Check and

Security Threat Assessment before an identification badge is issued. In addition to this records check, the employee will be required to attend security training class (approximately 1 hour), and in the case of operating a vehicle on the AOA the employee will also be required to attend a driving safety class

(approximately 1 hour); both training classes are provided by the Aviation Authority.

H. The Contractor shall maintain, and shall require its Subcontractors to maintain, a permanent record in its files of the background information, including drug screening tests, on all current and former employees who are utilized in the performance of this Contract and, when requested, shall provide such information to Aviation Authority, TSA, or such other entity as deemed appropriate by the Aviation

Authority. The Contractor further agrees to perform, or require its Subcontractors to perform, such additional employee background checks, fingerprinting, or other identification measures as may be required by any future security rules or applicable federal regulations.

I. Fees Associated with Identification Badges and Keys The Contractor shall pay all fees associated with identification badges and keys based on the current fee schedule at the time of issuance identification badges and keys. The Aviation Authority shall determine the term of each badge at the time of issuance. Note: No personal checks or credit card payments are accepted. Companies will be assessed a set fee for each non-returned identification badge and for each non-returned key.

J. Contractor must maintain all information described above for a period of four (4) years following expiration of this Contract. Such information is subject to audit by the Aviation Authority and must be sufficient in scope and detail to permit verification of compliance by Aviation Authority audit. Actual damages to the Aviation Authority resulting from a breach by Contractor of its obligations hereunder will be difficult or impossible to determine. As a result, Aviation Authority shall be entitled to recover liquidated damages of $250.00 for every Contractor Responsible Employee presented to the Aviation

Authority for access control badging (a) for whom the above background check has not been completely and accurately performed, or (b) who should not have been presented per the above guidelines. The amount payable hereunder by Contractor is not a penalty, is in addition to any access control badging application fee paid by the employee and is payable whether or not such employee is issued an access control badge by the Aviation Authority.

K. Contractor must co-sign with the Subcontractor all badge applications for any employee of a temporary employment agency engaged as a Subcontractor to provide personnel to Contractor on this Contract. All employees provided by temporary employment agencies for this Contract shall be Contractor Responsible

Employees. Before submitting a badge application for an employee provided on this Contract by a temporary employment agency, Contractor or the temporary employment agency must submit to the

AAR for prior approval of such employee, a Contract between the temporary employment agency and such employee reflecting an intended assignment of such employee to the Contract for the remaining duration of the Contract or the duration of the Contractor’s need for such position.

2.12. U.S. Customs and Border Protection (CBP) Badge Seal

Customs and Border Protection Seal is a requirement for this Contact.

1. The U.S. Customs and Border Protection required badge for the purposes of performing duties under the Contract is a hologram badge. The Contractor will comply with all U.S. Customs

Service requirements in order to obtain and maintain a hologram to be affixed on the Aviation

Authority badge. Currently a bond must be posted with U.S. Customs and Border Protection before any holograms are issued. Contractor should verify bond cost with U.S. Customs and

Border Protection. The bond amount could change if the Contractor commits U.S. Customs and Border Protection violations or if the U.S. Customs and Border Protection changes its rules or procedures.

2. Post a continuous CF 301 Bond (Type 1 or 2) or an Airport Security Bond. The bond is obtained from an authorized surety company as referenced in 19CFR113.37. The face value of the bond depends upon how many employees will require access to the Customs security areas.

Less than 15 $25,000.00

Between 15 - 25 $50,000.00

More than 25 $100,000.00

3. The CF 301 Bond can be designated as an import/broker bond, warehouse bond, international carrier bond, or a non-specific Airport Security Bond.

4. The Contractor must have a sufficient number of management staff as well as regular staff, (as permitted by local U.S. Customs and Border Patrol officials) badged with Federal

Inspection Station (FIS) (US Customs and Border Patrol) credentials, to ensure adequate staff on all shifts are capable of responding to FIS calls without escort.

2.13. Small Business Program

The Aviation Authority encourages the participation of small businesses on contracts considered for award. To that extend the Aviation Authority has established the following goal(s) as stated in the below:

A. Minority/Woman-Owned Business Enterprise (MWBE): 35%

B. Local Developing Business (LDB): 0%

C. Veteran Business Enterprise (VBE): 0%

D. It is the policy of the Aviation Authority that MWBE/LDB/VBE(s) shall have the maximum opportunity to participate in the purchase of goods and services, and the Aviation Authority has established the MWBE/LDB/VBE(s) Participation Program to implement this policy. This participation can take the form of procurement Contracts, subcontracts, joint ventures or similar arrangements.

E. The Response will be considered non-responsive to the Solicitation and rejected if the Respondent fails to demonstrate, to the reasonable satisfaction of the Aviation Authority, as required by the

MWBE/LDB/VBEs policy, that the Respondent has met or has made a good faith effort to meet the established MWBE/LDB/VBEs goal.

F. Respondents including MWBE/LDB/VBE(s), shall meet the MWBE participation goal through first tier participation unless otherwise stated in the proposal.

G. A list of currently certified MWBE/LDB/VBE(s) may be obtained via the internet at https://orlandoairports.net/airport-business/. The Aviation Authority will provide this information as a convenience only, and Respondents shall be solely responsible for ensuring all

MWBE/LDB/VBE(s) are capable of performing. Certification of eligibility as an MWBE/LDB/VBE(s) should be completed prior to submission of a Response. During the Solicitation process, Respondents may contact the Office of Small Business Development for any questions or information concerning the MWBE/LDB/VBE(s) Participation Program.

H. Respondents are required to submit with their response the Letter of Intent/Affirmation information by completing the form for each MWBE/LDB/VBE(s) Firm. The Respondent may make duplicates of this form as needed. Both the MWBE/LDB/VBE(s) and the Respondent are required to affirm the information provided by signing the form prior to submittal. After the Responses are opened, but prior to award, the Aviation Authority may request, receive, and review additional information from Respondents in order to verify the accuracy of the level of information presented by Respondents with their Responses and the good faith effort of Respondents to reach the MWBE/LDB/VBE(s) goal.

I. Prior to and after the Responses are opened and prior to an award of the Contract, the Aviation

Authority may request, receive and consider omitted and supplemental information from the

Respondents as to the certification of Respondents, if applicable, and of any

Respondent’s Subcontractor, supplier or joint venture in order to determine MWBE/LDB/VBE(s) status.

J. The successful Respondent shall enter into subcontract(s)/purchase orders with the

MWBE/LDB/VBE(s) identified in the Respondent's Response documents which the Aviation

Authority relied upon in awarding this Contract, subject only to the Aviation Authority’s right to approve all Subcontractors. The Contractual arrangements with the MWBE/LDB/VBE(s) shall incorporate such reasonable terms as are required to complete the work described therein while https://orlandoairports.net/airport-business/ furthering the Aviation Authority's MWBE/LDB/VBE(s) policy. The successful Respondent must submit copies of the signed subcontract(s)/purchase order(s) to the office of Small Business

Development for each MWBE/LDB/VBE(s) prior to commencement of performance under this

Contract. Failure to enter into the subcontract(s)/purchase order(s) with the MWBE/LDB/VBE(s) identified in the Respondent’s Response documents or failure to submit copies of the signed subcontract(s)/purchase order(s) may result in loss of the award to Respondent.

K. A Respondent shall not breach any of its obligations with the MWBE/LDB/VBE(s). In the event

Respondent desires to terminate or replace a MWBE, Respondent shall promptly notify the

Aviation Authority of the impending termination, the reason for the termination and obtain the

Aviation Authority's approval prior to proceeding with the termination. Following the termination

Respondent shall replace the terminated MWBE/LDB/VBE(s) with another MWBE/LDB/VBE(s). If the Respondent is unable to utilize another MWBE/LDB/VBE(s) for performance of that portion of this Contract, the Respondent shall provide the Aviation Authority with documentation, in a form satisfactory to the Aviation Authority, showing that it is not possible to replace the terminated MWBE with another MWBE/LDB/VBE(s). The MWBE/LDB/VBE(s) percentage for participation must not decrease below the percentage proposed during the term of the Contract.

L. The successful Respondent shall submit to the Aviation Authority a Disbursement Form with each invoice submitted for payment, indicating the amount of money spent with each

MWBE/LDB/VBE(s) since the previous invoice.

M. Failure to carry out the requirements set forth herein or the commitments made by the

Respondent (e.g. failure to subcontract with and use MWBE/LDB/VBE(s), to pay

MWBE/LDB/VBE(s) as committed in the Response documents, the failure to promptly pay

MWBE/LDB/VBE(s) Subcontractors in accordance with Section 4, subsection 32, etc.) shall constitute a breach by the Respondent of this Contract and may result in termination of the

Contract by the Aviation Authority or such other remedy as the Aviation Authority deems appropriate. Additionally, Contractor is reminded two or more failures to satisfy the requirements set forth herein or the commitments made by Respondent may result in debarment under the

Aviation Authority’s Debarment of Contractors Policy 130.04.

N. Compliance with the MWBE/LDB/VBE(s) policy of the Aviation Authority does not relieve

Respondents of the equal employment opportunity obligations under state and Federal laws and regulations.

2.14. Good Faith Effort Requirements

A. If the Respondent fails to meet the MWBE/LDB/VBE(s) Participation Goals, the Aviation Authority will require Respondent to submit evidence of good faith efforts within two (2) business days of request; such evidence may include, but is not limited to the following:

B. Indicating the name and title of the person responsible for the Respondent’s good faith efforts to reach the participation goal;

C. Provide evidence of attendance at Pre-Solicitation Conference meeting, if any, scheduled by the

Aviation Authority to inform MWBE/LDB/VBE(s) firms of subcontracting opportunities under a given Contract;

D. Provide a list of MWBE/LDB/VBE(s) firms contacted;

E. Provide copies of written correspondence to MWBE/LDB/VBE(s) firms that their Response is being solicited, as well as certified return receipts to prove receipt or the reason for non-delivery;

F. Provide evidence of information provided to the MWBE/LDB/VBE(s) firms about the specific work the Contractor intends to subcontract;

G. Provide evidence of information provided to MWBE/LDB/VBE(s) firms on bonding and insurance requirements;

H. Provide copies of advertisements in general circulation media, trade association publications, and minority focus media advertising for MWBE/LDB/VBE(s) firms interested in subcontracting;

I. Provide evidence that Respondent provided interested MWBE/LDB/VBE(s) firms with assistance in reviewing the Contract plans, specifications, and the terms and conditions of the general

Contract, subcontract and addenda;

J. Providing evidence that the Respondent provided MWBE/LDB/VBE(s) firms prompt notice of addenda affecting specific trade Contractors;

K. Provide evidence that Respondent made follow-up inquiries after initial solicitations of interest from MWBE/LDB/VBE(s) firms. Respondent shall maintain documentation of the date, time and name of individuals contacted. A telephone log is acceptable documentation of this activity;

L. Provide a list of quotes submitted by MWBE/LDB/VBE(s) firms;

M. Provide documentation as to why MWBE/LDB/VBE(s) firms were not utilized;

N. In those instances where a majority Subcontractor is selected for a scope of work for which

MWBE/LDB/VBE(s) Responses were submitted, the Respondent shall submit records of all quotations received from MWBE/LDB/VBE(s) firms and from the selected majority Subcontractor, and provide an explanation of the reasons why the MWBE/LDB/VBE(s) firms will not be used during the course of the Contract. Receipt of a lower price quotation from a non

MWBE/LDB/VBE(s) firm prior to or at the time of Solicitation Opening will not in itself excuse a

Respondent’s failure to meet participation goals. It is incumbent upon the Respondent to demonstrate that MWBE/LDB/VBE(s) firms were not rejected as unqualified without a thorough and documented investigation of their capabilities and capacity.

O. Additional information on meeting good faith efforts can be found by going to https://orlandoairports.net/airport-business/.

https://orlandoairports.net/airport-business/

3. MINIMUM REQUIREMENTS

Respondent must meet all minimum requirements in order to be considered responsive to this RFP.

Respondents must address each Minimum Requirement, and provide affirmative statements and/or documentation in the Vendor Questionnaire. The Respondent has sole responsibility in submitting sufficient information as outlined in Section 9, Vendor Submittals, to clearly demonstrate meeting or exceeding all mandatory requirements.

3.1. Registration with the State of Florida

Respondent shall be registered/qualified to do business in the State of Florida. Provide a copy of such registration/qualification to the Aviation Authority with the Response submission.

3.2. Minimum Experience

Respondent shall have a minimum of two years of relevant experience providing passenger mobility services, having specialized training and/or certifications, as described in the Scope of Work Section, within five years prior to the deadline of this Solicitation. Respondent shall provide an affirmative statement and/or documentary proof of such experience with the Response submission; Respondent shall demonstrate satisfactory prior experience providing passenger mobility services at:

• A medium or large commercial-service airport; or

• A facility owned/operated by a federal, state, or local government agency; or

• Large facilities such as hospitals and convention centers;

3.3. Compliance with the Minority and Woman Business Enterprise (MWBE)/Local Developing

Business (LDB) and Veteran Business Enterprise (VBE) Participation Goal Requirements

A. This Solicitation includes a Minority and Women Business Enterprise (MWBE) and a Local

Developing Business (LDB) / Veteran Business Enterprise (VBE) participation requirement. The

Participation Goal for this Contract will be 35% for MWBEs, 0% for LDBs and 0% for VBEs.

B. All Respondents, including a Respondent which is an MWBE, shall comply with the MWBE requirements by having MWBEs other than the Respondent, participate in the performance of the Contract services at a sufficient level to meet the participation goal.

C. The Response will be considered non-responsive to the Solicitation and rejected if the Respondent fails to demonstrate, to the reasonable satisfaction of the Aviation Authority, as required by the

MWBE policy, that the Respondent has met or has made a good faith effort to meet the established MWBE goal.

D. Proposers cannot self-declare MWBE/LBD/VBE status.

E. If the Respondent is a certified MWBE/LDB/VBE company, the participation goals through sub-contractors are still required.

F. Letter of Intent / Affirmation must be included.

G. See Section Special Conditions, Small Business Program, for further details.

3.4. Signed Contract

An affirmative statement is required that the Respondent is willing to sign the Contract set forth in this

Solicitation, as amended, within ten (10) days after receipt of the Notice of Intent to Award. The Aviation

Authority’s goal is that the terms and conditions stated in the Solicitation Documents will constitute the terms of the final Contract between the Aviation Authority and the successful Respondent, without significant or material change to such terms or conditions. A sample contract is included in this solicitation under Contract Sample section.

4. INSURANCE REQUIREMENTS

4.1. General Information

The Respondent’s submittal shall demonstrate ability to meet all portions listed in this Section by providing evidence of one of the following: Certificate of Insurance on Acord form or form acceptable to Aviation Authority, signed affirmation of ability to comply from a licensed insurance agent, or insurance quote.

If awarded a Contract and prior to Notice to Proceed, the Awarded Contractor must attain and provide a

Certificate of Insurance in compliance with this Section. At its sole expense, Contractor shall maintain the following insurance during the term of this Contract, including any extensions or renewals and such insurance will apply to Contractor, its employees, agents, and Subcontractors.

4.2. Commercial General Liability and Automobile Liability Insurance

A. Commercial General Liability insurance covering any and all claims for property damage and bodily injury (including death) and including, but not limited to premises, products and completed operations, and Contractual liability for Contractor’s covenants, with a limit of liability not less than Ten Million Dollars ($10,000,000) per occurrence; and

B. Automobile liability insurance covering each motor vehicle, including but not limited to owned, non-owned, or hired, used in conjunction with providing Services on Aviation Authority property resulting in property damage or bodily injury, including death with a limit of not less than Five

Million Dollars ($5,000,000) combined single limit per accident;

C. Additional Insured Endorsement. Such above referenced liability insurance shall name the

Aviation Authority and the City of Orlando and their members (including, without limitation, members of the Aviation Authority’s Board and the City’s Council and members of the citizens’ advisory committees of each), officers, employees, and agents as additional insureds.

4.3. Workers’ Compensation and Employer’s Liability Insurance

The following insurance shall apply to all Contractor’s employees who will be engaged on the Aviation

Authority property in the performances of Services in this Contract: (i) workers’ compensation insurance with statutory limits in accordance with Florida law, and (ii) employer’s liability insurance policy limits not be less than $100,000 for each accident, $100,000 for disease each employee and $500,000 for disease policy limit. If the Contractor is self-insured, the Contractor shall provide proof of self-insurance and authorization to self-insure as required by applicable Florida laws and regulations. The Aviation Authority will not accept State of Florida exemptions.

4.4. Other Insurance Requirements

Contractor agrees to the following as it relates to all above required insurance:

A. Self-Insured Retention and Deductibles. Contractor’s insurance policies shall not be subject to a self-insured retention or deductible exceeding $10,000, if the value of the Contract is less than

$1,000,000, and not be subject to a self-insured retention or deductible exceeding $100,000, if the Contract is $1,000,000 or more, unless approved by the Aviation Authority’s Chief Executive

Officer.

B. Insurance policies shall be primary insurance and not contributory to any other valid insurance the Aviation Authority may possess, and that any other insurance the Aviation Authority does possess shall be considered excess insurance only.

C. Insurance…