Part_1_Scope_Questionnaire.pdf
PDF 85 KB Posted
- Attached to
- Monitoring of Driver's License and Record Checks
- Solicitation number
- RFP-604589-23/TLR
- Issued by
- Seminole County, Florida
About this file
This document is a Part 1 Scope of Service Questionnaire for a driver monitoring services contract with Seminole County Board of County Commissioners (BOCC) in Florida. The questionnaire seeks detailed information about a comprehensive driver record monitoring system capable of tracking approximately 1,475 licensed motor vehicle drivers, including 150 DOT-regulated commercial driver license holders. The document outlines extensive technical requirements for a web-based platform, including secure data storage, encryption, user authentication, reporting capabilities, and continuous monitoring of Florida driving records.
The questionnaire explores critical functionality such as data management (uploading, sorting, exporting), security features (cybersecurity insurance, multi-factor authentication, data breach notification), and monitoring capabilities (email alerts, record changes, MVR ordering). The system must support various monitoring frequencies, provide detailed reporting, and accommodate both Florida and out-of-state driving records. While no specific pricing is included in this document, the comprehensive questionnaire suggests the county is seeking a robust, secure, and flexible driver monitoring solution with advanced technological capabilities to manage driver records and maintain regulatory compliance.
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Other files
| File | Type | Posted |
|---|---|---|
| Monitoring_of_Driver's_License_and_Record_Checks_(Addendum_#1_Revision).pdf | ||
| Draft_Agmt_-_RFP-604589.pdf | ||
| FEMA_REQUIREMENTS.pdf |
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Text version
Part 1
Scope of Service Questionnaire
Mark "Yes" or "No" to EACH feature question below. Attach additional documentation with any other services included in base pricing. Optional services and pricing may be included in reply but must be clearly labeled as optional. Instruction manual(s) can be included, but not as a substitute for answers to the following questions.
• Applicant must provide details on any of the questions answered with a "NO".
• Applicant must provide details on any of the questions answered with a "YES" that requires additional information.
• Applicant must provide a detailed price schedule for any other driver monitoring services
Yes No
1 Data stored on vendor's website in secure & encrypted database
1.1 Data up loadable by customer via standard format (csv, txt, xis, etc.)
1.1.1 Explain any upload format(s) restrictions
1.2 Ability to sort and organize data on website
1.3 Ability to organize employees into various categories (department, division, regulated, non-regulated, etc.)
1.4 Ability to export data from website
1.4.1 List file types, fields, and restrictions on exports
1.5 Ability to print reports from website
Ability to print reports from website to PDF
1.5.1 List file types, fields, and contents of reports
1.6 Ability to create custom reports from web login
1.7 Customer retains ownership of data
1.8 Customer can specify unlimited number of log-ins. Specify if there is a limit to how many County employees can have credentials to log into the system.
1.8.1 Logins to the hosted service is tied to County credentials through
Microsoft Federation Services (AD FS) (SAML 2.0 compliant service.)
1.8.2 Ability to enable/require Multifactor Authentication (MFA) for secure authentication.
1.8.3 Service provider carries cybersecurity/liability insurance.
1.8.4 Service provider has the capability to immediately notify Seminole
County Government in the event of a security incident that elevates to a
Data Breach involving County data.
1.9 Ability to limit additional log in member rights to see or delete data
1.10 Motor vehicle records stored with employee record in database
1.11 Ability to archive and un-archive records in database
1.12 Database logs all DPPA permissible use search criteria
1.13 Data storage complies with all applicable laws for secure storage of sensitive, protected data and provides a secure means of access, such as SSL/TLS, VPN, etc. (provide details of type and level of website and data storage security and data access security used on separate sheet of paper)
1.13.1 Ability to protect against Distributed Denial of Service (DDoS) and other cyberattacks and must be able to detect and mitigate malicious traffic.
1.14 Driver scoring system available?
1.14.1 Explain driver scoring system, if available (include documentation).
1.14.2 Can scoring system be modified by user?
2 Ability to continuously monitor Florida driving records (aka MVR) for changes
2.1.1 If NO, state monitoring frequencies available
2.2 E-mail capable?
2.2.1 Ability to set email alerts for various criteria?
2.2.2 Send documentation listing specific criteria for email alerts.(expires, suspended, revoked, or cancelled; notice of impending suspension, revocation, or cancellation; when citations or crashes are posted to record, other changes
2.2.3 E-mail alerts can be sent to multiple addresses
2.2.4 Ability to send MVR as .pdf file via email from within program?
2.3 Flags set in database when new/changed information available
2.4 Customer must acknowledge flags to clear them
2.5 Ability to specify monitoring frequency (continuously, weekly, monthly, quarterly, semi-annual, annually, specific dates, etc.)
2.6 Ability to automatically order MVR on set criteria
2.7 Ability to specify MVR ordering criteria
2.8 Ability to order MVR history on ad hoc basis for Florida records (either
3year or 7-year records)
2.9 Ability to order MVR history on ad hoc basis for out-of-state records
(Specify states in reply, along with state-specific pricing for 3 and 7-year records)
2.10 Ability to monitor and order COLIS records for commercial drivers
File details come from the government source that posted it. Updated .