Service Maintenance for Anatomic Pathology Equipmen SOW v1.pdf

STATEMENT OF WORK

SERVICE MAINTENANCE

GENERAL REQUIREMENTS: The effort required hereunder shall be performed in accordance with this Statement of Work and with all other terms and conditions set forth herein.

SCOPE: The contractor is required to provide all services, materials and equipment necessary for the repair/preventive maintenance of government owned Anatomic Pathology equipment to ensure dependable and reliable equipment operation. The scope of work performed under these specifications includes the furnishing of all labor, and parts, to perform all repairs on equipment listed, to ensure continued operation at their designed efficiency and capacity.

1. Epredia HistoStar Embedding Center: ECN: 174636, SN HS4926C2411EP

2. Epredia HistoStar Embedding Center: ECN: 174637, SN HS4527C2405EP

3. Leica CM1950 Cryostat: ECN 124215, SN 3426

4. Leica CM1950 Cryostat: ECN 124216, SN 3436

5. Sakura Prisma Plus AutoStainer: ECN 164512, SN 61700604-0322

6. Sakura Prisma Plus AutoStainer: ECN 164513, SN 61701071-0322

7. Sakura Prisma Plus AutoStainer: ECN 177868, SN 61701071-0925

8. Sakura Tissue-Tek Film Coverslipper: ECN 174079, SN 47402030

9. Sakura Tissue-Tek Film Coverslipper: ECN 174097, SN 47402029

10. Sakura Tissue-Tek VIP 6AI Tissue Processor: ECN 164389, SN 60401014-1221

11. Sakura Tissue-Tek VIP 6AI Tissue Processor: ECN 164390, SN 60401015-1221

12. Leica HISTOCORE AUTOCUT: ECN: 181824, SN: 07095

13. Leica HISTOCORE AUTOCUT: ECN: 181823, SN: 07100

14. Leica HISTOCORE AUTOCUT: ECN:179512, SN: 090276

15. Leica HISTOCORE AUTOCUT: ECN:179511, SN: 090273

16. Leica HISTOCORE AUTOCUT: ECN:179513, SN: 090264

LOCATION:

Laboratory Department, Histology and Cytology divisions

Building 1, third floor, NMCSD

34800 BOB WILSON DRIVE, SAN DIEGO, CA. 92134-5000

NMCSD PREVENTIVE MAINTENANCE REQUIREMENTS:

a. Perform service repair/preventive maintenance to industry standards.

b. Ensure that only FULLY QUALIFIED FIELD ENGINEERS and TECHNICIANS who have gone through original equipment manufacturer (OEM) or comparable third party service schools for the above-mentioned equipment shall be employed in the performance of any, and all, work performed under this contract. Upon request, contractor shall provide training certificates (or notarized copies) to the Material Management

Department BIOMED division for verification.

c. Make repairs to the extent necessary (as determined by inspection tests or disassembly) to ensure a functional system that will efficiently serve its intended purpose.

NMCSD CORRECTIVE MAINTENANCE REQUIREMENTS:

a. Correct inoperable condition in a timely manner. Immediately upon contract award, the contractor will provide Material Management Department BIOMED division, NMCSD, an emergency telephone number.

Contractor will respond no later than two (2) hours after telephone notification Monday-Friday, hours of

0800–1600.

b. Perform only the work necessary to restore the equipment to a serviceable/operating condition by adjustments, replacement parts, or minor repairs when it is determined that extensive repairs and parts replacements are not necessary.

c. Equipment improvements/modifications shall be made only upon Material Management Department, Biomed Repair Department written approval and direction.

d. Notify the Material Management Department, NMCSD, Biomed Repair Department immediately upon receipt of OEM or replacement parts/equipment safety recalls notices.

e. Ensure that original design and functional capabilities will not be changed, modified, or altered unless the

Material Management Department, Biomed Repair Department, NMCSD authorizes such changes in writing.

f. Provide suitable OEM recommended repair equipment/tools required for the satisfactory execution of all repairs made.

g. Furnish manufacturer OEM approved lubricants and lubricate wear points within the equipment.

h. Extend to the Government all commercial warranties on replacement parts, consistent with standard industry inventory.

i. Provide loaner equipment at no charge when equipment must be moved offsite for repairs.

TRAVEL AND RELATED EXPENSES:

Contractor shall be responsible for its service related trip expenses including round trip travel, mileage, and overnight living expenses.

RESPONSE TIME:

Contractor shall use commercially reasonable efforts to:

a. Respond by telephone to any report of a malfunction requiring repair within two (2) hours of notification by NMCSD Monday – Friday, 0800-1600.

b. Provide on-site support within one (1) business day of notification by NMCSD personnel.

TITLE TO EQUIPMENT:

Contractor shall not assume possession or control of any part of the equipment.

The government retains ownership to title thereof.

LIABILITY:

The Contractor shall not be liable for any loss, damage, or delay due to any cause beyond his/her reasonable control including but not limited to acts of government, strikes, lockouts, fire, explosion, theft, floods, riot, civil commotion, war, malicious mischief, or acts of God.

UTILITIES:

The Contractor may use Government utilities, (e.g., electrical power, compressed air, and water) that are available and required for any service performed under this contract. The building engineer, to ensure compatibility with the NMCSD's electrical wiring and equipment, must approve contractor electrical equipment.

SHIPMENT:

The contractor shall not exceed two (2) business days of shipment for all equipment coming from and going to

Material Management Department, Biomed Repair Department, NMCSD.

ACCESS TO EQUIPMENT:

Contractor shall be provided reasonable access to all equipment that is to be serviced and utility outlets required to do the service. The contractor shall be free to start and stop all primary equipment incidental to the operation of the maintained equipment after permission is received from on-duty personnel responsible for such equipment.

GOVERNMENT PERSONNEL:

NMCSD employees will not perform maintenance or attempt repairs to equipment while such equipment is under the purview of this contract unless agreed to in writing by the contractor.

PARTS AVAILABILITY:

To ensure minimal equipment downtime, contractor shall maintain replacement repair parts and materials necessary to perform each repair or supply said parts and materials within two (2) business days.

LABOR:

All compensation is for labor from the hours of 0800-1600, local PST Time is included in the contract price. Any labor performed outside of this timeframe is not included in the contract pricing. If service becomes necessary to be performed between 1600-0800, NMCSD Biomedical Repair Division shall be notified prior to performance.

Parts and materials: All compensation for parts and materials is included in contract price.

PARTS/SUPPLIES QUALITY:

Parts and Supplies provided under this contract shall be new.

SECURITY REQUIREMENTS:

A Defense Biometric Identification System (DBIDS) credential must be obtained to access

NMCSD. DBIDS guidance to obtain a pass is accessible through:

https://www.cnic.navy.mil/om/dbids.html

For more information, or to enroll in the DBIDS Program, call 1.202.433.4784 or the Naval Base San Diego Pass and Decal Office at 1.619.556.1653.

CONTRACTOR CHECK-IN/CHECK-OUT:

Contractor is required to report to the Material Management Department, Biomed Repair Department, Building

1, Ground Floor, Room GD-18H1 NMCSD, for Visitor Badges during the hours of 0800-1600, Monday through

Friday, prior to and upon completion of any service/repair performed.

FIELD SERVICE REPORTS:

Contractor shall furnish a written or electronic vendor supplied Field Service Report (FSR) to include:

1. Contractor Name

2. Technician’s Printed Name, Telephone Number and Signature

3. Date and Time of Arrival

4. ECN (Equipment Code Number) and Serial Number of equipment repaired

5. Summary of Work Performed and Accepted by End-User (Government Representative’s Printed Name and Signature)

6. All FSRs shall be submitted within 72 hours of completion of service.

Completed Field Service Reports are Required

Prior to Acceptance of any Invoice.

PREVENTIVE MAINTENANCE AND REPAIR SERVICE SCHEDULES

SERVICES SHALL BE REQUIRED BASED UPON THE FOLLOWING AGREED SCHEDULES:

PREVENTIVE MAINTENANCE:

___X___ One (1) time per fiscal year __ December___________________________

REPAIR:

X Monday - Friday, 0800-1600