Amendment 3- Attachment I- Combined Synopsis Solicitation.pdf

Combined Synopsis/Solicitation for Emergency Medical Services (EMS)

Action: Combined Synopsis/Solicitation Classification Code: Q – Medical Services NAICS Code: 621910 – Ambulance Services PSC: Q529 – Medical: Emergency Medicine (Includes Paramedics) Solicitation Number: PANDHA26P0000038595 Response Date: 27 31 July 2026

NOTICE: Solicitation number PANDHA26P0000038595 is issued as a Request for Quotations (RFQ).

This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in FAR subpart 12.6, as amended by the FAR Overhaul (RFO), as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a separate written solicitation will not be issued.

Competition Approach: 100% Total Small Business Set-Aside (FAR 6.102-2). The associated NAICS code is 621910, Ambulance Services, with a small business size standard of $22.5 Million.

Description of Requirement:

The Defense Health Agency (DHA) intends to procure a firm-fixed-price (FFP) contract for non-personal, turnkey, paramedic-level Emergency Medical Services (EMS) at Robins Air Force Base (RAFB), Georgia. The contractor shall provide all personnel, management, supervision, fully equipped ambulances, and supplies necessary to deliver continuous, uninterrupted coverage 24 hours per day, 7 days per week, 365 days per year (24/7/365). The core performance requirement is to meet a seven (7) minute response time for primary emergency calls. The attached Performance Work Statement (PWS) provides full details.

Scope Expansion: The Government reserves the right to add similar EMS requirements for other Military Treatment Facilities (MTFs) located exclusively within the states of Georgia and South Carolina during the Period of Performance via bilateral modification. Please reference Section 1.5.1 of the attached Performance Work Statement.

Period of Performance:

The contract will consist of one six (6) month Base Period and four twelve (12) month Option Periods.

Additionally, the Government reserves the right to extend the contract for up to an additional six (6) months in accordance with FAR 52.217-8, Option to Extend Services.

• Base Year: 1 November 2026 – 30 April 2027

• Option Year 1: 1 May 2027 – 30 April 2028

• Option Year 2: 1 May 2028 – 30 April 2029

• Option Year 3: 1 May 2029 – 30 April 2030

• Option Year 4: 1 May 2030 – 30 April 2031

• Potential 6-Month Extension (if exercised): 1 May 2031 – 31 October 2031

System for Award Management (SAM): In accordance with FAR 4.1102, Offerors shall be registered in the SAM database to be eligible for contract award.

Award without Discussions: The Government intends to award without discussions but reserves the right to conduct discussions if the Contracting Officer determines them to be necessary. Offerors should submit their best terms in their initial proposal.

Payment: Payment for this action will be made by Electronic Funds Transfer (EFT) through the Defense Finance and Accounting Services (DFAS) utilizing Wide Area Workflow (WAWF). See DFARS 252.232-7006, Wide Area Workflow Payment Instructions, for more information.

Period for Acceptance of Quotations: The Offeror agrees to hold the prices in its offer firm for 90 calendar days from the date specified for receipt of offers.

DPAS: This acquisition is rated under the Defense Priorities and Allocations System (DPAS) as: N/A

Contract Financing: The Government intends to award a commercial Firm-Fixed-Price (FFP) contract for this requirement. Contract financing is not authorized for this acquisition.

Contact Information: A Contracting Officer’s Representative (COR) will be appointed at the time of award. The successful Offeror will be furnished the COR name and contact information at the time of contract award. Offerors shall clearly demonstrate their ability to meet the requirements and deliverable schedule as outlined in the associated solicitation and PWS.

As set forth in FAR 52.212-1 (g), Contract award, the Government intends to evaluate proposals and award one contract without discussions with offerors. The offerors’ initial proposal should contain the offerors best terms from a price and technical standpoint. The Government reserves the right to conduct discussions if the Contracting Officer later determines it necessary.

Addendum to FAR 52.212-1 INSTRUCTIONS TO OFFERORS

A. SUBMITTAL INSTRUCTIONS

1. Questions: All inquiries regarding this solicitation shall be submitted via email. Inquiries must specifically reference the solicitation section, paragraph, or PWS page number in question. All questions will be answered collectively via an official Amendment to the Solicitation posted to SAM.gov.

• Deadline for Questions: 22 June 2026 at 12:00PM EST

• Submit To: Contracting Officer, Andrew Pounds at Andrew.j.pounds2.civ@health.mil and Contract Specialist, Erin Biser at erin.l.biser.civ@health.mil.

2. Proposal Submission: Submit ONE proposal via email. The proposal shall be clear and concise, with each factor submitted as a separate file. The RFQ number PANDHA26P0000038595 must be in the subject line of all email communications

• Submission Deadline: Proposals must be received no later than 27 31 July 2026 by 12:00 P.M.

Eastern Time.

• Submit To: Andrew Pounds at Andrew.j.pounds2.civ@health.mil and Erin Biser at erin.l.biser.civ@health.mil.

3. Proposal Format: The proposal shall be clear, concise, and logically assembled. To ensure efficient evaluation, Offerors must adhere to the following formatting rules:

• Cover Page: Each complete submittal shall contain a cover page detailing the following:

• Offeror’s Name and Address mailto:Andrew.j.pounds2.civ@health.mil mailto:erin.l.biser.civ@health.mil mailto:Andrew.j.pounds2.civ@health.mil mailto:erin.l.biser.civ@health.mil

• CAGE Code and UEI Number

• Point of Contact (Name, Phone, Email) authorized to negotiate on behalf of the Offeror.

• The RFQ Number.

• Electronic Files Format: Proposals shall be submitted in formats readable by Microsoft Office 365 (Word, Excel) or Adobe Acrobat (searchable PDF).

• Word Documents: Set “save as type” to “Word Document (*.docx)”.

• Excel Spreadsheets: Set “save as type” to “Microsoft Excel Workbook (*.xlsx)”.

• PDFs: When creating PDF files, the Offeror must create the file to enable textual search and copy functions.

• Separate Files: Each evaluation factor must be labeled and submitted as a separate electronic file (e.g., "CompanyName_Factor1.pdf").

• Prohibited Formatting: Offerors shall NOT lock, encrypt, copy-as-image, password-protect, or otherwise place security barriers on opening or searching the files. In the event the Government cannot access, open, or search the electronic proposal, the Government will consider the proposal noncompliant, and it may be deemed ineligible for award.

• Text: Text shall be formatted in standard 11-point or 12-point font (e.g., Arial or Times New Roman) with standard 1-inch margins.

• Formatting and Page Limitations: Volume I (Technical) is limited to 7 pages; Volume II (Past

Performance) is limited to 3 pages per reference. There is no page limit for Volume III (Price) or administrative documents.

B. SPECIFIC CONTENT REQUIREMENTS

1. FACTOR 1: TECHNICAL CAPABILITY APPROACH

• File Requirement: Submit one (1) electronic copy.

• Content: The Offeror shall submit a written capability approach that clearly outlines the resources and methodology to be utilized in meeting the requirements of the Performance Work Statement (PWS). The narrative must specifically detail:

• Staffing & Retention: The approach to recruiting and retaining qualified paramedics (including maintaining Endotracheal Intubation credentialing) to ensure 24/7/365 coverage with two operational ambulances.

• Staging & Quality Control: The logistical staging strategy to guarantee the mandatory 7-minute response time standard across the installation.

• Transition: A detailed plan for a seamless, highly compressed start-up and assumption of services by 1 November 2026.

• Subcontractor/Partnership Plan: If the vendor intends to utilize subcontractors to perform any portion of this requirement, the vendor shall submit a narrative detailing the proposed arrangement. This narrative must explicitly demonstrate how the vendor will comply with FAR 52.219-14, Limitations on Subcontracting, ensuring that at least 50 percent of the cost of contract performance incurred for personnel shall be expended for employees of the prime contractor.

2. FACTOR 2: PAST PERFORMANCE

• File Requirement: Submit one (1) electronic copy.

• Content: Provide past performance information for a maximum of three (3) recent and relevant contracts where the Offeror provided similar Emergency Medical Services. For each reference, include:

• Company/Client Name and Address.

• Brief description of the EMS services provided.

• Current Point of Contact (Name, Email, Phone).

• Past Performance Questionnaires (PPQs): Offerors are responsible for sending the attached PPQ (Attachment IV) to their clients. The clients must email the completed PPQs directly to the Contracting Officer and Contract Specialist prior to the proposal submission deadline.

(Note: If no past performance is submitted, the Offeror will be evaluated as having a "Neutral" confidence rating).

3. FACTOR 3: PRICE PROPOSAL

• File Requirement: Submit one (1) electronic copy of the completed Pricing Sheet.

• Content: Complete and submit Attachment III - Pricing Sheet. The Offeror shall propose a separate firm-fixed-price for each CLIN (including options). Price proposals shall remain valid for a period of 90 calendar days from the date proposals are due.

4. Proposal Expenses and Pre-Contract Costs

• The RFQ solicitation does not commit the Government to pay any costs incurred in the preparation and submission of a proposal or for any other costs incurred by any offeror submitting a proposal in response to this solicitation. Offerors are cautioned against submitting conditional RFQs.

• The Government will not make assumptions concerning intent, capabilities, or experiences. Clear identification of proposal details shall be the sole responsibility of the offeror.

• Failure to clearly address all submittal requirements, evaluation criteria, and information requirements of the RFQ above may result in rejection of the submission.

Addendum to FAR 52.212-2 EVALUATION--COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

A. BASIS FOR AWARD

This procurement is being conducted in accordance with the commercial item procedures of FAR Part 12, as amended by the FAR Overhaul (RFO). The Government will award a contract to the responsible vendor whose quotation represents the best value to the Government, price and other factors considered. The non-price factors (Technical Capability and Past Performance), when combined, are significantly more important than Price. The formal source selection procedures described in FAR Part 15 will not be utilized.

B. EVALUATION CRITERIA

• FACTOR 1: TECHNICAL CAPABILITY:

• Basis of Evaluation: The Government will subjectively evaluate the offeror's comprehensive understanding of the requirement and the feasibility of their proposed approach to successfully fulfill the contract requirements. The submittals will be evaluated to determine whether the proposed approach demonstrates a clear and unambiguous ability to meet the strict response time, specialized staffing standards (including ETI training), and transition timeline defined in the PWS.

Factor 1 Rating Standard:

• Acceptable: The proposal demonstrates a feasible, realistic technical approach that meets all requirements of the Performance Work Statement (PWS)

• Unacceptable: The proposal fails to demonstrate a feasible technical approach that meets the PWS requirements

• FACTOR 2: PAST PERFORMANCE:

• Recency: Performance on a contract that is ongoing or was completed within the last three (3) years from the release date of this solicitation.

• Relevance: Performance on contracts of a similar scope, size, and complexity to this requirement, specifically defined as the provision of 24/7/365 paramedic-level Emergency Medical Services (EMS) or ambulance transport operations in a military, municipal, or highly secured campus environment.

• Performance Quality: The Government will assess the quality of the recent and relevant performance utilizing the submitted Past Performance Questionnaires (PPQs), as well as data retrieved from government-wide databases including the Contractor Performance Assessment Reporting System (CPARS) and the Federal Awardee Performance and Integrity Information System (FAPIIS).

The Government will assign an overall performance confidence rating using the following simplified criteria:

• Acceptable Confidence: Based on the offeror's recent and relevant performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort.

• Low Confidence: Based on the offeror's recent and relevant performance record, the Government has low expectations or significant concerns that the offeror will successfully perform the required effort.

• Neutral Confidence: The offeror lacks a record of recent and relevant past performance, or the past performance information is so sparse that no meaningful confidence rating can be assigned. In accordance with RFO guidelines, a neutral confidence rating will be evaluated neither favorably nor unfavorably.

• FACTOR 3: PRICE: The proposed price will be evaluated for fairness and reasonableness.

• Basis of Evaluation: The proposed price will be evaluated for fairness and reasonableness in relation to the solicitation requirements. Prices must be entirely compatible with the technical capability portion of the proposal.