Tab D Annex H to OPORD DRAFT.docx

Annex H

Facility Maintenance – Automatic, Handicap, Grille and Roll Up Doors

17 Jan 24

Contents

1.1.1 Workload Requirement

1.1.3 Diagnosis and Analysis

1.3.1 Reporting Requirements

1.3.1.1 Service Plans

2.0 Description of Services

2.1 Facility Workload

2.2 Natural Gas Appliance and Equipment

2.3 Heating, Ventilation, and Air Conditioning (HVAC)

2.3.1 General

2.3.2 Seasonal Changeover Requirements

2.3.5 Related Components and Accessories

2.4 Eye Washes and Safety Showers

2.5 Roof Gutters, Drains, and Downspouts

2.6 Automatic, Handicap, Grille, and Roll Up Doors

2.7 Reserved

2.8 Gates, Fences, Barriers and Dock Levelers

2.9 Air Compressors/Unfired Pressure Vessels

2.10 Plumbing

2.10.1 Components

2.10.2 Leaks

2.10.3 Sump Pumps and Septic Tanks

2.10.4 Water Heaters

2.10.5 Backflow Preventors

2.10.6 Grease Traps

2.10.7 Restroom Fixtures

2.10.8 Wash Facilities/Racks

2.10.9 Oil Water Separators

2.11 Sanitary Wastewater

2.12 Industrial Wastewater Treatment Plant (IWTP)

2.12.1 Components

2.12.2 Compliance

2.12.3 Reporting Requirements

2.13 Heating/Cooling Plants

2.13.1 Central Boiler Plants.

2.13.2 Maintenance of Heating Plants.

2.13.3 Chiller Units.

2.13.4 Air Handlers.

2.13.5 Condensers.

2.13.6 Cooling Towers.

2.13.7 Ventilation Systems.

2.13.8 Fan Coil Units.

2.13.9 HVAC Controls.

2.15 Reserved.

2.19 Auxiliary Generators

2.19.1 Perform PM of Auxiliary Generators.

2.20 Grounding Points, Lightning Protection, and Cathodic Protection Maintenance

2.20.1 General

2.20.3 Grounding Protection System (GPS)

2.20.4 Lightning Protection System (LPS)

2.20.5 Cathodic Protection System (CPS)

2.20.6 Visual inspections shall be conducted yearly

2.21 Security Systems

2.22 Fire Alarm, Fire Suppression and building Mass Notification Systems

2.22.1 Fire Alarm Systems

2.22.2 Sprinkler and Hood Suppression Systems

2.23 Reserved

2.24 PM for Barracks Buildings

2.24.1 Unscheduled Tasks

2.24.2 Scheduled Tasks/Scheduled Inspections

2.25 Elevator Maintenance.

2.25.1 Elevator Inspection and Certification

2.27.1 Key Control in Contractor Occupied Facilities

2.27.3 Lock Combinations

2.28 Food Service Equipment (FSE)

2.29 Dining Facility (DFAC) Maintenance

2.30 Crane and Load Scales Maintenance and Load Testing.

2.30.1 General

10.0 Utility Marking

11.0 Pumps and Pumping Stations

12.0 Natural Gass and Propane Distribution System

13.0 Propane Tanks and Distribution Systems

Annex H (Service 411 Facilities Maintenance Vertical) to OPORD 24-015: IMCOM Enterprise Base Operations (BASOPS) Performance Work Statement (PWS) Templates (U)

1.0 General Information.

1.1 Overview. The Contractor shall inspect, repair and maintain all existing buildings, structures, and their components listed in Facilities List Technical Exhibit (TE) 1, 2 and 3. The Contractor shall provide sustainment of vertical facilities such as buildings and all utilities plant structures within the five (5) foot demarcation line, excluding Army Family Housing. The Contractor will coordinate with the DPW-Environmental Division if within Historic District.

1.1.1 Workload Requirement. The following paragraphs describe all facets involved in the management of building and structure maintenance; they include terms used to classify work; provide information on the level of effort that will be required at Schofield Barracks, Wheeler Army Airfield, Kahuku Training Area, Helemano, Pililau Army Recreation Center, Tripler Army Medical Center, Fort Shafter and Fort De Russy, Island of Oahu, Hawaii in terms of workload and trade distributions; and describe the way in which work will be received, managed, and documented. The Contractor shall be responsible for the maintenance and repair of all building and structures (TE 1, 2 and 3). The Contractor shall perform Demand Maintenance Orders (DMOs) on all real property listed in TE 1, 2 and 3.

1.1.2 Installed Building Equipment (IBE). N/A

1.1.3 Diagnosis and Analysis. The Contractor shall provide follow-up analysis and diagnosis of equipment failure as requested or shown in section 1.1.3.2.

1.1.3.1. The primary aim is to identify the factors that contributed to and/or resulted in the failure of maintenance, service, repair and/or operation of real property, infrastructure, and systems at Schofield Barracks, Wheeler Army Airfield, Kahuku Training Area, Helemano, Pililau Army Recreation Center, Tripler Army Medical Center, Fort Shafter and Fort De Russy, Island of Oahu, Hawaii., and to identify and implement actions to prevent repeated future failure due to the same failure reasons. The Contractor shall:

a. Provide a detailed description and explanation of the failure

b. Identify the root cause or causes of the problem

c. Provide possible actions and solutions to prevent future occurrences, an explanation of the pros and cons of these actions, a cost analysis of these actions, and the Contractor’s recommended action

d. The selection and implementation of the appropriate action

e. Review, documentation, and analysis of the outcome

f. Change in procedures, training, PWS, etc. as needed

1.1.3.2 The Contractor shall provide additional analysis or diagnosis when:

a. Directed by the Contracting Officer (KO) and/or Contracting Officer Representative (COR).

b. The Contractor or DPW determines it necessary due to unfavorable maintenance and repairs.

c. After catastrophic, unusual, or unforeseen events that result in adverse maintenance, repair, and service requirements.

d. When notified of unsatisfactory performance by Garrison or other Regulatory Agencies (Safety), Occupational Safety and Health Administration (OSHA), FRA, Industrial Hygiene, Directorate of Emergency Services (DES), etc.)

e. After any unplanned stoppage, outage, or failure of a Utility system or major utility system component.

1.2 Components. The Contractor shall perform Preventive Maintenance (PM) and Repairs. Facilities and components covered under this Common Level of Support (SERVICE) include, but are not limited to, the following:

a. Administrative Buildings

b. Training Facilities

c. Maintenance Shops

d. Warehouses

e. Medical Facilities and Clinics (Alarm/Fire systems) N/A

f. Schools, Chapels, and Recreational Facilities

g. Childcare Facilities

h. Barracks

i. Billeting – N/A

j. Dining Facilities – N/A

k. Range Facilities

l. HVAC Systems – N/A

m. Fire Alarms – N/A

n. Roofs, Flashing, and Fascia – N/A

o. Installed building equipment

p. Caulking around windows and doors – N/A

q. Touch up paint exterior building surfaces

1.3 Work Management and Control.

1.3.1 Reporting Requirements. N/A

1.3.1.1 Service Plans. Within thirty (30) calendar days of the start of the contract, the Contractor shall submit to the KO/COR a Service Plan organized by Functional Area at minimum to include all items in TE 1, 2 and 3 and frequencies indicated in each. Scheduled Maintenance Task Frequency. The Service Plan shall describe all preventive maintenance services to be performed and their frequencies as reflected by this Contract, standard operating procedures/orders, and proposed staffing.

1.3.1.1.1 High Risk Utilities Plan. N/A

1.3.1.1.2 Snow and Ice Removal. N/A

1.3.1.1.3 Freeze Plan. N/A

1.3.1.2 Emergency Operating Plan. N/A

1.3.1.3 Other Emergency Services to include, but not limited to:

a. Pest Control

b. Command-Directed operations support

c. Natural disasters

d. Emergency work due to loss of operation of emergency generators and water pumps

e. Emergency work for the security or protection of Government Property

f. Emergency work due to loss of air conditioning or heating for data processing equipment and other temperature critical facilities

g. Emergency work due to loss of operation of refrigeration and kitchen equipment

h. Emergency work due to a malfunction in fire alarm or fire sprinkler systems

i. Response to emergency DMOs

1.3.2 Publications and Forms. N/A

1.3.3 Facilities Maintenance Instruction. N/A

2.0 Description of Services. The Contractor shall develop and implement (after KO approval) a Comprehensive PM and Repair Program. PM consists primarily of inspection, cleaning, lubrication, adjustment, calibration, and minor part and component replacement on building and structures, its component equipment and other systems included at facilities which are listed in TE 1,2 and 3 IAW the PM tasks specified in each TE. The Contractor shall submit the Comprehensive PM and Repair Program for this service to start. Work that is outside the scope of a PMO shall be accomplished through a DMO or OWO.

2.1 Facility Workload. TE # 1, 2 and 3 provides PM workload requirements for this service.

2.1.1 BUILDER Sustainment Management System (SMS). N/A

2.1.2 Work Orders. N/A

2.1.3 Work Order Component Index (CI) Updates. N/A

2.1.4 The Contractor must produce a monthly report of these updates on Deliverable XX by the fifth (5th) of every month. N/A

2.2 Natural Gas Appliance and Equipment. N/A .

2.3 Heating, Ventilation, and Air Conditioning (HVAC). N/A

2.4 Eye Washes and Safety Showers. N/A .

2.5 Roof Gutters, Drains, and Downspouts. N/A

2.6 Automatic, Handicap, Grille and Roll up Doors. The Contractor shall develop and implement a Comprehensive Preventive Maintenance (PM) and Repair Program. PM consists primarily of inspection, cleaning, lubrication, adjustment, calibration and minor part and component replacement of Automatic, Handicap, Grille and Roll up Doors at facilities which are listed in Technical Exhibits (TE) # 1, 2 and 3. Work shall be accomplished through a Demand Maintenance Order (DMO) TE # 4. The documentation, submission and report shall be available in word or pdf format.

2.6.1 Grille and Roll up Doors. The Contractor shall semi-annually, inspect and maintain the Grille and Roll up doors, including electronically driven or motorized doors, operators and controls identified in TE # 1. PM shall include inspection, adjustment, alignment, proper fit, testing of controls and safety devices, and lubrication of Grille and Roll up doors.

2.6.2 Automatic Doors. The Contractor shall, by the first week of every month, inspect and perform repairs to the Automatic doors listed in Technical Exhibit (TE) # 2. The service includes inspecting and adjusting to confirm that all screws are tight, springs are in good shape, threshold is secure and fits properly, the on and off switch works properly, and door closing speed is adjusted to comply with the “Uniform Federal Accessibility Standards (UFAS) and the Americans with Disabilities Act Accessibility Guidelines (ADAAG)” The Contractor shall document repairs and inspection results, and make this information available upon request. The documentation shall be available in word or pdf format.

2.6.3 Handicap Doors. The Contractor shall quarterly, inspect and perform repairs to the Handicap Doors in TE # 3. The service includes inspection and adjusting to confirm that all screws are tight, springs are in good shape, threshold is secure and fit properly, the on and off switch works properly, and door closing speed is adjusted to comply with the “Uniform Federal Accessibility Standards (UFAS) and the Americans with Disabilities Act Accessibility Guidelines (ADAAG)” The Contractor shall document repairs and inspection results, and make this information available upon request. The documentation shall be available in word or pdf format.

2.6.4 Replacement Parts. The Contractor shall use new and equal to or better than the manufacturer’s original parts unless otherwise stated in the specifications. Refurbished and/or reconditioned parts are acceptable per industry standards, if new parts cannot be found. The Contractor shall warranty parts, materials and labor for one (1) year. Any reimbursements for parts by the Government will be based on the actual costs to the Contractor. The Contractor shall provide the purchase invoice(s) with itemized listing of all parts materials and equipment used with the repairs.

2.6.5 Preventive Maintenance for Automatic, Handicap, Grille and Roll up Doors.

Preventive Maintenance consists primarily of inspection, cleaning, lubrication, adjustment, calibration, and minor part and component replacement on building and structures, its component equipment and other systems included at facilities which are listed in TE # 2 and 3. Automatic door PM primarily consists of inspecting and adjusting to confirm that all screws are tight, springs are in good shape, threshold is secure and fits properly, the on and off switch works properly, and door closing speed is adjusted to comply with the Uniform Federal Accessibility Standard (UFAS), and the Americans with Disability Act Accessibility Guidelines (ADAAG). The Contractor shall document inspection results and repairs. Grille and Roll up doors preventive maintenance consists primarily of electronically driven or motorized doors, operators, and controls identified in TE # 1. PM shall include inspection, adjustment, alignment, proper fit, testing of controls and safety devices, and lubrication..

Performance Standards STD: Preventive Maintenance IAW manufacturers recommendations. Grille and Roll up Doors (Semi-Annually) 2x per year; Automatic Doors (Monthly) 12x a year and Handicap (Quarterly) 4x per year

AQL: 90%

2.6.6 Preventive Maintenance PM Schedule.

The contractor shall develop a yearly PM schedule in accordance with manufacturers recommendation, (i.e. Grille and Roll up Doors (Semi-Annually) 2x per year; Automatic Doors (Monthly) 12x a year and Handicap (Quarterly) 4x per year. Using the yearly PM schedule, the Contractor shall prepare a Monthly PM/work Schedule. Submit the monthly PM/work schedule to the Contracting Officers Representative (COR) no later than five (5) working days prior to the beginning of each month. Provide any schedule changes to the COR within one (1) working day prior to the change in schedule. The Government reserves the right to accept or reject the PM schedule. Contact the building Point of Contact (POC) prior to the scheduled PM.

Performance Standards STD: Provide COR with PM Schedule NLT 5 working days prior to the beginning of each month.

AQL: 90%

Deliverable A001 PM Schedule

2.6.7. Preventive Maintenance (PM) Report. Prepare and submit a written status report after the completion of each PM services. The report shall identify the door system, location, maintenance work performed, repairs needed, date of inspection, inspection, corrosion report and overall condition of the door. PM report shall be submitted to the COR within five (5) working days of completion of scheduled preventive maintenance. The PM report shall include the following:

· Building number

· Name of technician performing PM

· Status of door

· What was done during PM i.e. cleaning, lubrication, adjustment, calibration, and minor part and component replacement on building and structures, its component equipment.

Performance Standards STD: Submit PM Report to the COR within five (5) working days of completion of scheduled preventive maintenance.

AQL: 90%

Deliverable A002 PM Report

2.6.8 Emergency Test, Tear-down and Evaluation. (Emergency Assessment). The Contractor shall inspection and troubleshoot the defective or inoperative components to the level necessary to diagnose and determine the corrective actions needed to place system back to full operation. Certified technicians shall respond to service call within two (2) hours of notification during and/or after normal duty hours. Minor repairs that can be completed during inspection shall completed in the same day. If work cannot be accomplished the same work day, the Contractor shall immediately notify the COR. The Contractor shall secure the door entrance if the repair is not completed. Contractor shall test and ensure that doors are fully operational upon completion of DMO. Once verified door is in fully operational condition Contractor shall get DMO signed by customer validating DMO is completed and provide a copy to the COR.

Performance Standards STD: The Contractor shall respond to service call within two (2) hours of notification during and/or after normal duty hours.

AQL: 90%

Deliverable A004 Completed signed DMO.

2.6.9 Emergency Repair Assessment. The Contractor shall provide an assessment of all repairs within one (1) business day. Assessments shall include description of what is wrong with equipment, parts necessary to complete repair, cost estimate and projected completion date. If repair parts are required to make the system fully operational an approval of the assessment by the COR is required. The Contractor may not commence work until a Firm Fixed Price (FFP) task order has been negotiated and a written Task Order has been issued. At that time, the Contractor shall make repairs to the equipment. The Contractor’s price for parts and cost of repairs shall be evaluated and incorporated into the award.

Performance Standards STD: The Contractor shall provide an emergency repair assessment report within one (1) business day. Assessments shall include discription of what is wrong with equipment, parts necessary to complete repair, cost estimate and projected completion date.

AQL: 95%

Deliverable A003 Assessment Report

2.6.10 Routine Test, tear-down and Evaluation (Routine Assessment). The Contractor shall inspection/ troubleshoot the defective or inoperative components to the level necessary to diagnose and determine the corrective actions needed to place system back to full operation. The Contractor shall respond to a regular Demand Maintenance Order (DMO) within two (2) business days after receiving DMO. Minor repairs that can be completed during inspection shall completed in the same day. If work cannot be completed the same work day, the Contractor shall immediately notify the COR. The Contractor shall secure the door entrance if the repair is not completed. Contractor shall test and ensure that doors are fully operational upon completion of DMO. Once verified door is in fully operational condition Contractor shall get DMO signed by customer validating DMO is completed and provide a copy to the COR.

Performance Standards STD: The Contractor shall respond to routine Demand Maintenance Order (DMO) within two (2) business days after receiving DMO.

AQL: 90%

Deliverable A004 Completed signed DMO

2.6.11 Routine Repair Assessment. The Contractor shall provide an assessment of all repairs. Assessments shall include description of what is wrong with equipment, parts necessary to complete repair, cost estimate and projected completion date. If Repair Parts are required to make the system fully operational an approval of the assessment by the COR is required. The Contractor may not commence work until a Firm Fixed Price (FFP) task order has been negotiated and a written Task Order has been issued. At that time, the Contractor shall make repairs to the equipment. The Contractor’s price for parts and cost of repairs shall be evaluated and incorporated into the award.

Performance Standards STD: The Contractor shall provide a routine repair assessment report within two (2) business days. Assessments shall include description of what is wrong with equipment, parts necessary to complete repair, cost estimate and projected completion date.

AQL: 90%

Deliverable A003 Assessment Report

2.6.12 Repairs. If repair parts are required to make the system fully operational the contractor shall provide an assessment to include parts necessary to complete repair, costs, and projected completion date. The COR will then validate the assessment. The Contractor may not commence work until a Firm Fixed Price (FFP) task order has been negotiated and a written Task Order has been issued. The Contractor’s price for parts and cost of repairs shall be evaluated and incorporated into the award. The Contractor shall complete all repairs as soon as possible, but no later than two (2) working days of receipt of delivered repair parts. If work cannot be accomplished the same work day, the Contractor shall immediately notify the COR. The Contractor shall secure the door entrance if the repair is not completed. Contractor shall test and ensure that doors is fully operational upon completion of DMO. Once verified door is in fully operational condition Contractor shall get DMO signed by customer validating DMO is completed and provide a copy to the COR.

Performance Standards STD: The Contractor shall complete all repairs as soon as possible, but no later than two (2) working days of receipt of delivered repair parts.

AQL: 90%

Deliverable A004 Completed signed DMO

2.6.13 Uneconomical Repairs. The Contractor shall notify the COR when equipment is determined to be uneconomical to repair. The Contractor shall prepare an Equipment Classification Inspection/Repair Estimate in accordance with the manufacturer's service and repair manuals. The estimate shall include the uneconomically repairable equipment parts and repair cost as well as total replacement cost. The Contractor shall submit the estimate to the COR within ten (10) business days for validation/approval.

Performance Standards STD: The Contractor shall notify the COR when equipment is determined to be uneconomical to repair. The Contractor shall prepare an Equipment Classification Inspection/Repair Estimate and provide to the COR within 10 business days.

AQL: 90%

Deliverables A005 Equipment Classification Inspection/Repair Estimate/Uneconomical to Repair Report/Request

2.6.14 Equipment Abuse and Misuse. The Contractor shall notify the Contracting Officer Representatives (COR) if damaged equipment is other than normal wear and tear. The Contractor shall take pictures and provide to COR prior to repair the equipment.

Performance Standards STD: The Contractor shall notify the (COR) if damaged equipment is other than normal wear and tear. The Contractor shall take pictures and provide to COR within two (2) business days.

AQL: 90%

Deliverables A006 Abuse/Misuse equipment pictures/notification

2.6.15 Weekly Status Report. Contractor shall provide a weekly status of active open or unresolved DMOs/ work orders and emergency service calls. Report shall include but limited to DMO/work order number, building number, details of problem reported, current status of repairs/parts, date of initial visit, POC of technician performing repairs, projected completion of work.

Performance Standards STD: The Contractor shall provide weekly status report by the last business day of each week.

AQL: 90%

Deliverables A007 Weekly status report

2.6.16 Monthly invoice. The Contractor shall invoice monthly for the previous month’s work completed. All invoices must include supporting documents (work order/DMO and any other documents.)

Performance Standards STD: The Contractor shall provide monthly invoices and all required deliverables NLT the 5th business day of each month

AQL: 90%

Deliverables A007 Weekly status report A008 Monthly Invoice A004 Completed Signed DMO

2.7 Reserved.

2.8 Gates, Fences, Barriers and Dock Levelers. N/A

2.9 Air Compressors/Unfired Pressure Vessels. N/A

2.10 Plumbing. N/A

2.11 Sanitary Wastewater. N/A

2.12 Industrial Wastewater Treatment Plant (IWTP). N/A

2.13 Heating/Cooling Plants. N/A

2.14 Winterization and De-Winterization (Mothballed Buildings). N/A

2.15 Reserved.

2.16 Lift Stations. N/A

2.17 Sedimentation Tanks Maintenance. N/A

2.18 Electrical.

2.19 Auxiliary Generators. NA

2.20 Grounding Points, Lightning Protection, and Cathodic Protection Maintenance. N/A

2.21 Security Systems. See Access Control System Section. N/A

2.22 Fire Alarm, Fire Suppression and building Mass Notification Systems. N/A

2.23 Reserved.

2.24 PM for Barracks Buildings. N/A

2.24.2 Scheduled Tasks/Scheduled Inspections. N/A

2.25 Elevator Maintenance. N/A

2.26 Swimming Pools and Hot Tubs. N/A

2.27 Keys and Locks. N/A

2.28 Food Service Equipment (FSE). N/A

2.29 Dining Facility (DFAC) Maintenance. N/A

2.30 Crane and Load Scales Maintenance and Load Testing. N/A

5.0 Operation and Maintenance of Energy Conservation Systems N/A

6.0 Sign Shop Operations N/A

7.0 Utility Systems. N/A

8.0 Uninterruptible Power Supply (UPS) Systems. N/A

9.0 Area Lighting. N/A

10.0 Utility Marking. N/A

11.0 Pumps and Pumping Stations. N/A

12.0 Natural Gas and Propane Distribution System. N/A

13.0 Propane Tanks and Distribution Systems. N/A

14.0 Water Distribution Systems. N/A

15.0 Storm Water Collection System. N/A

16.0 Preventive Maintenance of Storm Water Systems. N/A

17.0 Reporting Requirements of Storm Water Systems. N/A

18.0 Training.

19.0 Certification. The Contractor shall have certified technicians that have a variety of skills in multiple types of doors and access systems.

20.0 Other Utility Systems. N/A

21.0 Fuel Storage and Distribution Systems. N/A

22.0 Fuel-Powered Pump Maintenance. N/A

23.0 Emergency/Backup Generators (not attached to building). N/A

24.0 Other Water Distribution Systems. N/A

25.0 Water Standpipes. N/A

26.0 Other Sanitary Wastewater Collection Systems. N/A

27.0 Fire Loop System Hydrants. N/A

28.0 Training of Personnel N/A