Pages_from_NCWC_-_DELTA_43A_-_ARCH+ELEC+TECH_2025-1114_-_Alarm_System.pdf

This is a Request for Information (RFI) document issued by the County of San Mateo, California, through its Tax Collector's Office, regarding intrusion detection and duress alarm system solutions for a new public-facing tax collection satellite location at the North County Wellness Center in South San Francisco. The solicitation seeks vendor input on comprehensive alarm system specifications including duress alarm capabilities with wireless battery-powered solutions at five cashier workstations, intrusion detection for the front entry door utilizing door contact sensors and glass break detection, and UL-listed control panel specifications with access code management and audit trail capabilities. The facility will accept in-person property tax payments seasonally, including significant sums of currency, checks, and electronic payments, indicating a high-security environment. Vendor responses were due by April 10, 2026, at 12:00 p.m. via the County's eProcurement system. This RFI is a market research solicitation with no contract award resulting from vendor responses; rather, the County intends to use submitted information to refine technical specifications and develop a future Request for Proposal.

Vendors must provide non-binding budgetary estimates for equipment, installation, monthly monitoring, and annual maintenance costs. No specific budget ranges or award values are provided in this RFI phase, as the procurement process remains in the preliminary information-gathering stage. All cost information submitted must be clearly labeled as non-binding and for planning purposes only, with the County retaining full prerogative over hardware procurement and future successor selections. The solicitation documents do not specify any set-aside designations, disadvantaged enterprise restrictions, or incumbent vendor preferences. Minimum qualifications require vendors to demonstrate company overview and years of business serving California public agencies, provide a valid California Alarm Company Operator License number, submit proof of insurance, furnish at least three references for similar installations preferably involving government facilities or high-cash-handling environments, and offer 24-hour professional monitoring services with law enforcement coordination and open-architecture non-proprietary system requirements.