ONWASA_Standard_Service_Contract.pdf

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Attached to
2026 Treatment Chemicals Technical Proposals
Solicitation number
2026-RFB-009
Issued by
Orange County, North Carolina

About this file

This is a Standard Service Contract template from the Onslow Water & Sewer Authority (ONWASA), a North Carolina political subdivision, outlining the general terms and conditions for service contracts. The contract establishes an initial 12-month term with quoted prices fixed for the full period. Upon each anniversary date, ONWASA and the contractor may mutually agree to renew the contract for one additional 12-month term, with renewal options available up to four times, contingent upon appropriation of funds by ONWASA's Board of Directors. The contractor is responsible for supplying all labor and materials necessary to perform work as described in the Scope of Services, maintaining all safety precautions, complying with applicable laws and regulations, and performing work during regular working hours unless otherwise required for safety or property protection. ONWASA retains the right to modify the scope of services upon mutual written agreement with negotiated changes to compensation, time of performance, and related matters.

Payment to the contractor is due within 30 days of invoice receipt for satisfactorily completed work, with invoices required to include sales taxes, Purchase Order number, item descriptions, quantities, unit prices, and delivery dates. The contractor must maintain minimum insurance coverage including General Liability ($1,000,000 per occurrence/$2,000,000 aggregate), Automobile Liability ($1,000,000 per person/$1,000,000 per accident), Workers' Compensation per statutory requirements with Employers Liability ($500,000 per occurrence), and Excess Liability/Umbrella ($1,000,000 per occurrence). ONWASA may withhold payment if subcontractor liens are filed, work is defective, or the contractor fails to diligently pursue the work. Either party may terminate the contract with seven days' written notice if the other party substantially fails to perform. The contract is automatically void without penalty to ONWASA if public funds are not appropriated, and ONWASA may terminate for default with seven days' notice. The contract is governed by North Carolina law and requires all actions to be brought in the General Court of Justice in Onslow County.

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STANDARD SERVICE CONTRACT

THIS CONTRACT is made and entered into this the ______ day of ________________, 20__, by and between the ONSLOW WATER & SEWER AUTHORITY, a political subdivision of the State of North Carolina

(hereinafter referred to as “ONWASA”) and ________________________________________, a corporation duly authorized to do business in the State of North Carolina, (hereinafter referred to as

“Contractor”).

ONWASA and Contractor agree as set forth below:

Exhibit A – __________________Agreement dated ________, is attached to, and hereby incorporated into, and made part of this Contract by reference (hereinafter referred to as “the work”). Each reference to this Contract shall be deemed to include all Exhibits. Any conflict between language in an exhibit or appendix and language in the main body of this Contract shall be resolved in favor of the main body of this Contract.

The Contract is for an initial term of 12 months. The Contractor is bound to the quoted prices for the full 12-month term. Upon each anniversary date of this Contract, ONWASA and the Contractor, upon mutual agreement and at the same terms and conditions as stated in the original Contract, shall have the option to renew this Contract for one 12-month term. This Contract renewal option may be exercised up to four times. Contract continuance and Contract extensions will be contingent upon the appropriation of funds by ONWASA’s Board of Directors.

ARTICLE 1

GENERAL

1.1 The Contractor represents and maintains that it has the necessary qualifications and expertise to assume the responsibilities and render the services described herein and has the requisite corporate authority and licenses required by law.

1.2 The Contractor, Contractor’s employees, and subcontractors shall provide all labor and materials needed to perform and execute the work as outlined in the Scope of Services in accordance with Articles 2 and 3 of this Contract. Any work initiated by the Contractor before the execution of a Contract for Services will be at the Contractor’s sole risk.

1.3 The Contractor shall exercise reasonable care and skill as might be expected from similarly situated professionals performing services of the kind required under this Contract at the time and the place where the services are rendered. The staff of and subcontracted professionals engaged by the Contractor shall possess the experience, knowledge, and character necessary to qualify them to perform the duties to which they are assigned.

1.4 The Contractor's services shall be performed as expeditiously as necessary for the orderly progress of the work.

1.5 The Contractor and ONWASA acknowledge that the Scope of Services described within the Request for Proposal may not delineate every detail and minor task required to be performed by the Contractor to complete the work authorized by the Scope of Services. If, during performance of the work authorized by this Contract, the Contractor determines that services outside the level of those originally anticipated are required, the Contractor shall notify ONWASA’s designated representative in writing and obtain ONWASA’s approval before proceeding with the work. Any such additional work performed without obtaining prior approval from ONWASA’s designated representative is at the Contractor's sole risk.

1.6 Upon mutual written agreement, the work described in the Scope of Services may be modified upon negotiated additional scopes of services, compensation, time of performance, and other matters related to the work. If ONWASA and the Contractor cannot contractually agree, ONWASA shall have the right to immediately terminate negotiations at no cost to ONWASA and to procure services from another source.

1.7 The Contractor shall coordinate with the ONWASA’s designated representative before and during the duration of the Contract.

ARTICLE 2

CONTRACTOR'S RESPONSIBILITIES

2.1 The Contractor shall supply all labor and materials as needed to perform and execute the work described in the Scope of Services. In the event of incomplete, inaccurate, or defective work, the Contractor agrees to immediately correct incomplete, inaccurate, or defective work at no further cost to ONWASA.

2.2 The Contractor agrees that it shall be responsible for the proper custody and care of any property furnished for use in connection with the performance of the work and will reimburse ONWASA for loss or damage to such property.

2.3 The Contractor shall be solely responsible for initiating, supervising, and maintaining all safety precautions in connection with the work provided under this Contract. The Contractor shall comply with all applicable laws and regulations relating to the safety of persons or property, or to the protection of persons or property from damage, injury, or loss; and shall erect and maintain all necessary safeguards for such safety and protection. All damage, injury, or loss to any property caused, directly or indirectly, in whole or in part, by the Contractor, any subcontractor, supplier, or any other individual or entity directly or indirectly employed by any of them to perform any of the work, or anyone for whose acts any of them may be liable, shall be remedied by the Contractor.

2.4 Except as otherwise required for the safety or protection of people or property at the site or adjacent thereto, all work shall be performed during regular working hours.

2.5 The Contractor shall give all notices required by and shall comply with all laws and regulations applicable to the performance of the Contract. If the Contractor performs any work knowing or having reason to know that it is contrary to laws or regulations, the Contractor shall bear all claims, costs, losses, and damages (including but not limited to all fees and charges of the Contractor’s architects, attorneys, and other professionals and all court or arbitration or other dispute resolution costs) arising out of or relating to such work.

2.6 ONWASA will provide the Contractor with such permissions as required for access to the sites where the work shall be performed in a good and workmanlike manner, and the work sites shall be maintained reasonably free of trash and waste materials and left in the same or better condition than before the work commenced. The Contractor shall supervise and direct the work and shall be solely responsible for and in control of the means, methods, procedures, techniques, and sequences of doing the work.

2.7 The Contractor shall maintain all records, documents, notes, and financial information related to performance of the work in accordance with generally accepted accounting principles and practices and shall provide ONWASA with copies of such information. Any information, data, instruments, documents, studies, or reports given to or prepared or assembled by the Contractor under this Contract shall be kept confidential and not divulged or made available to any individual or organization without the prior written approval of ONWASA.

ARTICLE 3

ONWASA'S RESPONSIBILITIES

3.1 ONWASA shall provide the Contractor with all criteria and full information as to ONWASA’s requirements for the work, including objectives and constraints.

3.2 The timely provision of all available information, data, reports, and records to which ONWASA has access and which are needed by the Contractor for the performance of the services.

3.3 Advise the Contractor of the identity and scope of services of any other service providers employed by ONWASA to perform or furnish services related to or affecting the work.

3.4 ONWASA will respond within a reasonable time to the Contractor’s requests for written decisions or determinations about the subject of the Contractor’s services.

3.5 ONWASA will give prompt written notice to the Contractor whenever ONWASA becomes aware of any event, occurrence, condition, or circumstance that may substantially affect the Contractor’s performance of its services under this Contract.

3.6 ONWASA shall designate a representative authorized to act on its behalf with respect to the work.

The authorized representative shall communicate decisions pertaining to documents submitted by the Contractor in order to avoid unreasonable delay in the orderly and sequential progress of the work.

3.7 Prompt notice shall be given by ONWASA to the Contractor if ONWASA becomes aware of any fault or defect in the work or nonconformance with the Contract Documents.

ARTICLE 4

INSURANCE

4.1 During the performance of the Work under this Contract, the Contractor shall maintain the minimum levels of insurance shown below and is responsible for ensuring original certificates of such coverage are submitted to ONWASA directly from the insurance provider before performance.

Policies shall list ONWASA as additional insured on all applicable policies. All policies shall be obtained from insurance companies that are duly licensed in the State of North Carolina to issue insurance policies for the limits and coverages so required, must cover the term of the Contract, and provide 30 days' advance written notice to ONWASA in the event of cancellation, expiration, or alteration.

1. General Liability Insurance, with a combined single limit of $1,000,000 for each occurrence and $2,000,000 in the aggregate or as otherwise specified in the addendum, whichever is greater.

2. Automobile Liability Insurance, with a combined single limit of $1,000,000 for each person and $1,000,000 for each accident.

3. Workers' Compensation Insurance in accordance with statutory requirements and Employers

Liability Insurance, with a limit of $500,000 for each occurrence.

4. Excess Liability/Umbrella Insurance, with a limit of $1,000,000 per occurrence

In the event the Contractor is excluded from the requirements of the North Carolina Workers Compensation Act and does not voluntarily carry workers' compensation coverage, the Contractor shall carry or cause its employees to carry adequate medical/accident insurance to cover any injuries sustained by its employees or agents during the performance of service.

4.2 The provisions of this Article shall survive the expiration or termination of this Contract.

ARTICLE 5

PAYMENTS TO THE CONTRACTOR

5.1 ONWASA hereby agrees to pay to the Contractor in lawful money of the United States for the faithful performance of the work in accordance with the Scope of Services and quoted prices as outlined in the Quotation Sheet (Exhibit 2 in the RFP) on a per invoice basis within 30 days of receipt of the Contractors invoice, subject to additions and deductions as provided in the Contract Documents.

5.2 Contractor shall invoice for work satisfactorily completed each month. Invoices shall include all sales taxes paid relative to the work, Purchase Order number, description of item(s), quantities, unit price, extended price, freight, state and local taxes, and date of delivery.

5.3 ONWASA may withhold payments if ONWASA has received claims of lien by subcontractors for unpaid labor or materials, if the work of the Contractor is defective, if the Contractor fails to diligently pursue the work with reasonable dispatch, or if the amount requested is not consistent with the level of work actually performed.

5.4 In the event of a disputed or contested invoice, only that portion so contested will be withheld from payment, and the undisputed portion will be paid. Service charges and/or interest will not be accrued on any outstanding or overdue amounts.

5.5 Unless otherwise stated herein, payments are due and payable 30 days from the date of the Contractor's invoice.

ARTICLE 6

TERMINATION, SUSPENSION, OR ABANDONMENT

6.1 The Contractor acknowledges that ONWASA is a governmental entity, and the Contract's validity is based upon the availability of public funding under the authority of its statutory mandate. In the event public funds are not appropriated for the performance of ONWASA’s obligations under this Contract, this Contract shall automatically expire without penalty to ONWASA30 days after written notice to the Contractor of the unavailability and non-appropriation of public funds.

6.2 This Contract may be terminated by either party upon not less than seven days' written notice should the other party fail substantially to perform in accordance with the terms of this Contract through no fault of the party initiating the termination.

6.3 In the event of termination not the fault of the Contractor, the Contractor shall be compensated for services performed before termination, together with reimbursable expenses then due. This shall be the exclusive remedy for termination.

6.4 ONWASA shall have no liability to the Contractor for any delay or damage caused to the Contractor due to suspension of the work, or due to any other delay, interruption, hindrance, or interference.

6.5 If termination or suspension of work occurs, the Contractor shall terminate or suspend performance of the services on a schedule acceptable to ONWASA.

6.6 In the event of noncompliance of any term or terms of this Contract by the Contractor, ONWASA may, at its sole option, declare the Contractor in default and terminate this Contract with not less than seven days' written notice. Should ONWASA terminate this Contract due to the default of the Contractor, ONWASA may, in addition to its other rights, Contract with any other party to fulfill the Contractor's obligations hereunder.

The Contractor shall be liable for any increase in cost borne by ONWASA due to the default. This shall in no way limit ONWASA’s right to collect any other damages, whether legal or equitable, due to the default of the Contractor.

6.7 Force Majeure. If either party is unable to perform any of its obligations under this Contract, or to enjoy any of its benefits because of any event which is unavoidable and beyond the control of the defaulting party, including, but not restricted to, a labor stoppage, strike action or unrest, a judicial or governmental decree, regulation or other direction not the fault of the party who has been affected, the threat or initiation of any legal action, communication line failure, power failure and any natural disaster or Act of God, the party who has been so affected shall immediately give notice to the other party and shall do everything possible to resume performance. Upon receipt of such notice, this Contract shall be immediately suspended. If the period of non-performance exceeds 15 days from the receipt of notice of the Force Majeure Event, ONWASA may, by giving written notice, terminate this Contract.

ARTICLE 7

OTHER CONDITIONS OR SERVICES

7.1 The terms of this Contract shall control over any conflicting terms in any referenced document.

7.2 If any provision of the Contract shall be held illegal, invalid, or unenforceable, in whole or in part, such provision shall be modified to the minimum extent necessary to make it legal, valid, and enforceable, and the remaining provisions shall not be affected.

7.3 To the fullest extent permitted by laws and regulations, the Contractor shall indemnify and hold harmless ONWASA and the officers, directors, partners, employees, agents, consultants and subcontractors from and against all claims, costs, losses, and damages (including but not limited to all fees and charges of the Contractor’s architects, attorneys, and other professionals and all court or arbitration or other dispute resolution costs) arising out of or relating to the Contract or the Work, including the loss of use resulting therefrom and breach of any of the successful Contractor’s warranties, but only to the extent caused by any negligent, reckless or intentional act or omission of the Contractor, any subcontractor, any supplier, or any individual or entity directly or indirectly employed by any of them to perform any of the work or anyone for whose acts any of them may be liable or arising out of the Contractor’s breach of this Contract.

Indemnification responsibilities created by this section shall survive and be enforceable after the Contract between ONWASA and the successful Contractor terminates or expires. The Contractor shall defend any suits and assume all liability for any claims made against ONWASA or any of its officials or agents for the use of any patented process, device, or article forming a part of the articles, equipment, or services furnished under this contract.

7.4 This Contract shall be governed by the law of the State of North Carolina. All actions relating in any way to this Contract shall be brought in the General Court of Justice in the County of Onslow and the State of North Carolina.

7.5 ONWASA and the Contractor, respectively, bind themselves, their partners, successors, assigns, and legal representatives to the other party to this Contract and to the partners, successors, assigns, and legal representatives of such other party with respect to all covenants of this Contract. Neither ONWASA nor the Contractor shall assign this Contract without the written consent of the other.

7.6 This Contract represents the entire and integrated agreement between ONWASA and the

Contractor and supersedes all prior negotiations, representations, or agreements, either written or oral. This Contract may be amended only by a written instrument signed by both ONWASA and the Contractor.

7.7 The subject headings of the paragraphs are included for purposes of convenience only and shall not affect the construction or interpretation of any of its provisions. This Contract shall be deemed to have been drafted by both parties, and no purpose of interpretation shall be made to the contrary.

7.8 Non-discrimination Clause. No person in the United States shall, on the ground of age, race, color, national origin, gender, or disability, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity funded in whole or in part with funds available under this project.

7.9 Except as otherwise required or provided in the Scope of Services, the Contractor will not meet or confer with any member of any federal, state, or local regulatory agency concerning the services without obtaining the prior consent of ONWASA.

7.10 All notices which may be required by this Contract or any rule of law shall be effective when received by certified mail sent to the following addresses:

ONSLOW WATER AND SEWER AUTHORITY

Attn: Amanda Ramirez 228 Georgetown Road Jacksonville, NC 28540

IN TESTIMONY WHEREOF, the parties have made and executed this Contract by authorized representatives, acting under and by virtue of the authority in them vested, and have hereunto set their hands and seals, the day and year first written above.

CONTRACT REPRESENTATIVE ATTEST:

By: ________________________________ By: __________________________________

Print Name/Title: ______________________ Print Name/Title: _______________________

(SEAL)

ONSLOW WATER & SEWER AUTHORITY ATTEST:

By:__________________________________ By:_____________________________________

Franky J. Howard/CEO Heather Norris/CXO-Clerk to the Board

(SEAL)

This instrument has been pre-audited in the manner required by the Local Government Budget and Fiscal Control Act.

J. Eric Adams/Chief Finance Officer

2.1 The Contractor shall supply all labor and materials as needed to perform and execute the work described in the Scope of Services. In the event of incomplete, inaccurate, or defective work, the Contractor agrees to immediately correct incomplete...

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