Mayor Chief Procurement Officer Buddy Dyer David Billingsley, CPSM, C.P.M.

REQUEST FOR PROPOSAL (RFP)

RFP26-0251

ON-DEMAND TRANSPORTATION SERVICES

The City of Orlando Procurement and Contracts Division has implemented an electronic bidding system to streamline solicitation responses.

CITY OF ORLANDO PROCUREMENT AND CONTRACTS SITE

https://www.orlando.gov/Our-Government/Departments-Offices/OBFS/Procurement

City of Orlando

REQUEST FOR PROPOSAL (RFP)

ON-DEMAND TRANSPORTATION SERVICES

TABLE OF CONTENTS

1. INTRODUCTION

2. REQUEST FOR PROPOSALS INFORMATION

3. TERM OF CONTRACT

4. SCOPE OF WORK AND TECHNICAL REQUIREMENTS

5. PRE-PROPOSAL CONFERENCE

6. PROPOSAL DUE DATE AND TIME

7. PROPOSAL PREPARATION AND FORMAT

8. REQUIRED PROPOSAL SUBMITTALS

9. DELIVERY OF PROPOSALS

10. CONFORMANCE TO SOLICITATION

11. EVALUATION CRITERIA

12. PROPOSAL ADVISORY COMMITTEE AND EVALUATION PROCESS

13. GENERAL TERMS AND CONDITIONS

14. ADDITIONAL INFORMATION

15. ADDENDUM TO REQUEST FOR PROPOSALS

16. APPLICABLE LAW AND APPEALS

17. CONTRACT

18. EXECUTION OF CONTRACT

19. AFFILIATED AGENCIES

20. EMPLOYMENT ELIGIBILITY; E-VERIFY SYSTEM

21. RIGHT TO AUDIT RECORDS

22. FISCAL YEAR FUNDING APPROPRIATION

23. PUBLIC ENTITY CRIMES

24. PROMPT PAYMENT ACT

25. INVOICES

26. DISPUTE RESOLUTION

27. PROPOSER'S GUARANTEE

28. INSURANCE / PERFORMANCE BONDS

29. FLORIDA SALES TAX

30. DRUG-FREE WORKPLACE CERTIFICATION

31. AMERICANS WITH DISABILITIES ACT

32. RECIPROCAL LOCAL PREFERENCE

33. PURCHASING CONTRACTS W/ OTHER GOVERNMENT AGENCIES

34. FOREIGN CORPORATION

35. SUBCONTRACTORS

36. PURCHASING CARD PROGRAM

On-Demand Transportation Services

37. LIVING WAGE POLICY

38. PROHIBITION - CONTRACTING WITH SCRUTINIZED COMPANIES

39. SOFTWARE LICENSES

40. NON-DISCRIMINATION

41. GOVERNING LAW / VENUE

42. RECOVERED MATERIALS

43. PROHIBITION AGAINST CONSIDERING SOCIAL, POLITICAL, OR

IDEOLOGICAL INTEREST IN GOVERNMENT CONTRACTING

44. VENDOR QUESTIONNAIRE

45. PRICING PROPOSAL

Attachments:

B - Exhibit "1" - Map of CRA Operating Area

1. INTRODUCTION

1.1. Summary

The Community Redevelopment Agency (CRA) seeks proposals from qualified firms to provide on-demand, non-fixed-route electric shuttle services within a defined geofenced area (Exhibit A). This service will enhance mobility options for visitors, residents, and workers within the CRA.

1.2. Contact Information

Direct inquiries to the following:

Angela L. Thomas, MBA, CPPB

Senior Purchasing Agent

400 S Orange Ave

4th Floor Purchasing

Orlando, FL 32801

Email: angela.thomas@orlando.gov

Phone: (407) 246-2563

Department:

Community Redevelopment Agency

1.3. Timeline

The following is the scheduled calendar of events with important dates and times. Dates are subject to change by the Chief Procurement Officer (“CPO”) of the Procurement and

Contracts Division or designee, at their sole discretion. If the Procurement and Contracts

Division determines that it is necessary to change these dates or times prior to the

Proposal due date, the change will be announced via an addendum.

Release Project Date February 18, 2026 mailto:angela.thomas@orlando.gov tel:(407)246-2563

Pre-Proposal Meeting (Non-

Mandatory)

March 3, 2026, 1:00pm

JOIN THE VIRTUAL PRE-PROPOSAL

CONFERENCE.

Online:

https://teams.microsoft.com/dl/launcher/laun cher.html?url=%2F_%23%2Fmeet%2F2439

0285105548%3Fp%3DLVpY1U8SEyEzhi8

WCK%26anon%3Dtrue&type=meet&deepli nkId=f7f98ab9-092e-4b17-a63f-a829a8eb1064&directDl=true&msLaunch=tr ue&enableMobilePage=true&suppressProm pt=true

Or, call into the virtual meeting by dialing this phone number: +1 321-247-7568

Once dialed-in and prompted, enter the

Conference ID: 400 783 511#

Question Submission Deadline March 16, 2026, 5:00pm https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fmeet%2F24390285105548%3Fp%3DLVpY1U8SEyEzhi8WCK%26anon%3Dtrue&type=meet&deeplinkId=f7f98ab9-092e-4b17-a63f-a829a8eb1064&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fmeet%2F24390285105548%3Fp%3DLVpY1U8SEyEzhi8WCK%26anon%3Dtrue&type=meet&deeplinkId=f7f98ab9-092e-4b17-a63f-a829a8eb1064&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fmeet%2F24390285105548%3Fp%3DLVpY1U8SEyEzhi8WCK%26anon%3Dtrue&type=meet&deeplinkId=f7f98ab9-092e-4b17-a63f-a829a8eb1064&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fmeet%2F24390285105548%3Fp%3DLVpY1U8SEyEzhi8WCK%26anon%3Dtrue&type=meet&deeplinkId=f7f98ab9-092e-4b17-a63f-a829a8eb1064&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fmeet%2F24390285105548%3Fp%3DLVpY1U8SEyEzhi8WCK%26anon%3Dtrue&type=meet&deeplinkId=f7f98ab9-092e-4b17-a63f-a829a8eb1064&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fmeet%2F24390285105548%3Fp%3DLVpY1U8SEyEzhi8WCK%26anon%3Dtrue&type=meet&deeplinkId=f7f98ab9-092e-4b17-a63f-a829a8eb1064&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fmeet%2F24390285105548%3Fp%3DLVpY1U8SEyEzhi8WCK%26anon%3Dtrue&type=meet&deeplinkId=f7f98ab9-092e-4b17-a63f-a829a8eb1064&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fmeet%2F24390285105548%3Fp%3DLVpY1U8SEyEzhi8WCK%26anon%3Dtrue&type=meet&deeplinkId=f7f98ab9-092e-4b17-a63f-a829a8eb1064&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true

Proposal Submission Deadline March 26, 2026, 2:00pm

JOIN THE VIRTUAL PROPOSAL

OPENING.

Online:

https://teams.microsoft.com/dl/launcher/laun cher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_MzYzMGRiNDctN

DAxZC00ODUyLWI0YzktMmVmYmNkZmV mZjkx%40thread.v2%2F0%3Fcontext%3D

%257b%2522Tid%2522%253a%25227594 da9b-294b-4acf-913b-d159ae921564%2522%252c%2522Oid%25

22%253a%2522385cb248-c330-4435-a71e-

09af2b540b01%2522%257d%26anon%3Dtr ue&type=meetup-join&deeplinkId=cf9c7253-03c4-483f-ad12-b02b418bafc1&directDl=true&msLaunch=tr ue&enableMobilePage=true&suppressProm pt=true

Or, call into the virtual meeting by dialing this phone number: +1 321-247-7568

Once dialed-in and prompted, enter the

Conference ID: 969 222 033#

2. REQUEST FOR PROPOSALS INFORMATION

The Procurement and Contracts Division is the official source to obtain information relating to CRA solicitations. It is incumbent on the Proposer to obtain solicitation and current award information prior to and after the scheduled opening date of a Request for

Proposals. Information is updated daily as it becomes available. An award, or recommendation of award, may be made at any time after the scheduled opening date of a Request for Proposals. You may obtain award and other solicitation information in a variety of ways:

A. There are currently two Internet sites available to obtain RFP Selection

Committee rankings, Notice of Intended Action for award and other information:

1. The City of Orlando Procurement and Contracts Division’s Website:

http://www.orlando.gov/procurement/solicitations/ If you are interested in obtaining solicitation information, copy and paste the above link into your web https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_MzYzMGRiNDctNDAxZC00ODUyLWI0YzktMmVmYmNkZmVmZjkx%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25227594da9b-294b-4acf-913b-d159ae921564%2522%252c%2522Oid%2522%253a%2522385cb248-c330-4435-a71e-09af2b540b01%2522%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=cf9c7253-03c4-483f-ad12-b02b418bafc1&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_MzYzMGRiNDctNDAxZC00ODUyLWI0YzktMmVmYmNkZmVmZjkx%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25227594da9b-294b-4acf-913b-d159ae921564%2522%252c%2522Oid%2522%253a%2522385cb248-c330-4435-a71e-09af2b540b01%2522%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=cf9c7253-03c4-483f-ad12-b02b418bafc1&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_MzYzMGRiNDctNDAxZC00ODUyLWI0YzktMmVmYmNkZmVmZjkx%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25227594da9b-294b-4acf-913b-d159ae921564%2522%252c%2522Oid%2522%253a%2522385cb248-c330-4435-a71e-09af2b540b01%2522%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=cf9c7253-03c4-483f-ad12-b02b418bafc1&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_MzYzMGRiNDctNDAxZC00ODUyLWI0YzktMmVmYmNkZmVmZjkx%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25227594da9b-294b-4acf-913b-d159ae921564%2522%252c%2522Oid%2522%253a%2522385cb248-c330-4435-a71e-09af2b540b01%2522%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=cf9c7253-03c4-483f-ad12-b02b418bafc1&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_MzYzMGRiNDctNDAxZC00ODUyLWI0YzktMmVmYmNkZmVmZjkx%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25227594da9b-294b-4acf-913b-d159ae921564%2522%252c%2522Oid%2522%253a%2522385cb248-c330-4435-a71e-09af2b540b01%2522%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=cf9c7253-03c4-483f-ad12-b02b418bafc1&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_MzYzMGRiNDctNDAxZC00ODUyLWI0YzktMmVmYmNkZmVmZjkx%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25227594da9b-294b-4acf-913b-d159ae921564%2522%252c%2522Oid%2522%253a%2522385cb248-c330-4435-a71e-09af2b540b01%2522%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=cf9c7253-03c4-483f-ad12-b02b418bafc1&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_MzYzMGRiNDctNDAxZC00ODUyLWI0YzktMmVmYmNkZmVmZjkx%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25227594da9b-294b-4acf-913b-d159ae921564%2522%252c%2522Oid%2522%253a%2522385cb248-c330-4435-a71e-09af2b540b01%2522%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=cf9c7253-03c4-483f-ad12-b02b418bafc1&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_MzYzMGRiNDctNDAxZC00ODUyLWI0YzktMmVmYmNkZmVmZjkx%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25227594da9b-294b-4acf-913b-d159ae921564%2522%252c%2522Oid%2522%253a%2522385cb248-c330-4435-a71e-09af2b540b01%2522%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=cf9c7253-03c4-483f-ad12-b02b418bafc1&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_MzYzMGRiNDctNDAxZC00ODUyLWI0YzktMmVmYmNkZmVmZjkx%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25227594da9b-294b-4acf-913b-d159ae921564%2522%252c%2522Oid%2522%253a%2522385cb248-c330-4435-a71e-09af2b540b01%2522%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=cf9c7253-03c4-483f-ad12-b02b418bafc1&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_MzYzMGRiNDctNDAxZC00ODUyLWI0YzktMmVmYmNkZmVmZjkx%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25227594da9b-294b-4acf-913b-d159ae921564%2522%252c%2522Oid%2522%253a%2522385cb248-c330-4435-a71e-09af2b540b01%2522%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=cf9c7253-03c4-483f-ad12-b02b418bafc1&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_MzYzMGRiNDctNDAxZC00ODUyLWI0YzktMmVmYmNkZmVmZjkx%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25227594da9b-294b-4acf-913b-d159ae921564%2522%252c%2522Oid%2522%253a%2522385cb248-c330-4435-a71e-09af2b540b01%2522%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=cf9c7253-03c4-483f-ad12-b02b418bafc1&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_MzYzMGRiNDctNDAxZC00ODUyLWI0YzktMmVmYmNkZmVmZjkx%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25227594da9b-294b-4acf-913b-d159ae921564%2522%252c%2522Oid%2522%253a%2522385cb248-c330-4435-a71e-09af2b540b01%2522%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=cf9c7253-03c4-483f-ad12-b02b418bafc1&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_MzYzMGRiNDctNDAxZC00ODUyLWI0YzktMmVmYmNkZmVmZjkx%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25227594da9b-294b-4acf-913b-d159ae921564%2522%252c%2522Oid%2522%253a%2522385cb248-c330-4435-a71e-09af2b540b01%2522%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=cf9c7253-03c4-483f-ad12-b02b418bafc1&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_MzYzMGRiNDctNDAxZC00ODUyLWI0YzktMmVmYmNkZmVmZjkx%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25227594da9b-294b-4acf-913b-d159ae921564%2522%252c%2522Oid%2522%253a%2522385cb248-c330-4435-a71e-09af2b540b01%2522%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=cf9c7253-03c4-483f-ad12-b02b418bafc1&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_MzYzMGRiNDctNDAxZC00ODUyLWI0YzktMmVmYmNkZmVmZjkx%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25227594da9b-294b-4acf-913b-d159ae921564%2522%252c%2522Oid%2522%253a%2522385cb248-c330-4435-a71e-09af2b540b01%2522%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=cf9c7253-03c4-483f-ad12-b02b418bafc1&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fl%2Fmeetup-join%2F19%3Ameeting_MzYzMGRiNDctNDAxZC00ODUyLWI0YzktMmVmYmNkZmVmZjkx%40thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25227594da9b-294b-4acf-913b-d159ae921564%2522%252c%2522Oid%2522%253a%2522385cb248-c330-4435-a71e-09af2b540b01%2522%257d%26anon%3Dtrue&type=meetup-join&deeplinkId=cf9c7253-03c4-483f-ad12-b02b418bafc1&directDl=true&msLaunch=true&enableMobilePage=true&suppressPrompt=true http://www.orlando.gov/procurement/solicitations/ browser and click on View Current Bids. Please remember that you must keep your registration information up to date in order to continue to receive notifications of bidding opportunities that meet your commodity code selections.

2. Direct link to the City's e-Procurement Portal:

https://procurement.opengov.com/portal/orlando.

B. You may visit the Procurement and Contracts Division, during normal business hours, to obtain award information, solicitation packages, addendums, and other documents. Our office is located at:

City of Orlando

Procurement and Contracts Division

400 South Orange Avenue, Fourth Floor

Orlando, Florida 32801

You may also call the Procurement and Contracts Division at (407) 246-2291, during normal business hours, to request award and other solicitation related information.

We appreciate your interest in doing business with the City Beautiful and wish you much success with your business ventures.

3. TERM OF CONTRACT

It is the intent of the CRA is to award a Contract for a three (3) year term to begin upon approval and execution by the CRA. The Contract may, by mutual assent of the parties, be extended for two (2) additional twelve (12) month periods or portions thereof, up to a cumulative total of sixty (60) months.

4. SCOPE OF WORK AND TECHNICAL REQUIREMENTS

4.1. SCOPE OF SERVICES

The Contractor will provide fare-based on-demand shuttle services using electric or hybrid vehicles within the Downtown Orlando Community Redevelopment Area (“CRA Area”), as shown on Exhibit "A". The services are intended to include:

• Operation of vehicles meeting Federal Motor Vehicle Safety Standards and

Regulations.

• Safe and passenger-friendly experience with qualified, courteous drivers.

• Free mobile application (Apple Store & Google Play) with secure credit card payment processing.

https://procurement.opengov.com/portal/orlando

• Real-time vehicle tracking and estimated arrival times within the app.

• Accessible rider support via text, voice, phone and in-app/website resources.

• Compliance with Chapter 55 of the City Code of Ordinances, including Vehicle for Hire requirements.

• Ability to operate a fixed-route component, if requested by the CRA.

• Provision by the Contractor of a free phone number for users without smartphones to utilize to arrange service.

4.2. Mobile Application Required Features:

The Contractor shall provide a mobile application for the services which shall have the following capabilities:

• Rider pick-up/drop-off requests within the coverage area (Exhibit A).

• Free application maintenance and updates, compatible with smartphones and mobile devices.

• Fare collection and discount (promo code) functionality.

• Estimated pick-up time display.

• Driver rating and feedback feature.

• Web based map (showing service area boundaries).

• Real-time vehicle tracking (post ride request).

• Usage and trip data tracking for purposes of reporting to the CRA.

4.3. Marketing and Branding:

The Contractor shall assist the CRA in implementing the CRA developed branding strategy and marketing program for the services.

4.4. Vehicles and Infrastructure:

The Contractor shall be responsible for procuring, storing, licensing, operating, and maintaining all vehicles and charging infrastructure, adhering to all applicable laws and regulations and the requirements listed herein:

• Fleet Size: Minimum of five (5) vehicles (including one ADA-accessible vehicle, to also be available at all times of service of the other vehicles), scalable up to ten (10) vehicles upon CRA request.

• Specifications: All vehicles should be electric or hybrid, comply with all applicable safety standards, be equipped with air conditioning, and have luggage capacity.

• Branding: Branding designs provided by the CRA will be used to fully wrap the vehicles in their entirety, by the vendor, at no cost to the CRA.

• Licensing: Contractor shall obtain and maintain proper licensing and registration of all vehicles at all times at no additional cost to the CRA.

• Charging: The Contractor shall be required to provide adequate charging infrastructure to operate the system with at least five (5) vehicles at all times. Such system shall use private parking spaces and charging stations secured by the vendor at no additional cost to the CRA, and no public EV charging sites shall be used.

• Storage: The Contractor will be responsible for providing vehicle parking, storage, and security exclusively on private property, and not on any property owned by the CRA or City.

• Maintenance & Replacement: The Contractor will maintain all vehicles in good condition (interior and exterior), free of damage. Vehicles must be replaced by the Contractor at its sole cost when necessary. The Contractor will use its best efforts to restore non-operational vehicles within the timeframe established in the contract and provide notice to the CRA of any delays.

• Insurance: Contractor shall be responsible for providing general commercial liability, Workers’ Compensation, and automobile insurance in amounts compliant with City policy.

4.5. Staffing:

The Contractor shall provide sufficient staffing to operate the services with the number of vehicles and during the hours required herein, including administration and technical support, and at the Level of Service hereinafter stated; and shall meet the following specific staffing requirements:

• Drivers: Drivers must be vendor employees, fully licensed, with background checks (driving record, criminal check, employment references), drug testing, and training. No convicted felons or DUI offenders will be hired. Drivers cannot have more than three (3) driving infractions within the previous 24 months.

Records will be reviewed annually.

• Uniforms: The vendor will provide branded shirts for drivers at no cost to the

CRA.

4.6. Level of Service (LOS):

The Contractor shall be expected to maintain a Level of Service (LOS) that meets customer demand. It is anticipated that LOS reviews will be conducted quarterly (every 3 months) for the first year of the provision of the contracted services. After the first year, the LOS review schedule will be revisited, and the vendor may be required to increase or decrease staffing to accommodate observed demand.

4.7. Operational Requirements:

• The Contractor must comply with all applicable laws and regulations, including vehicle safety regulations. Distracted driving is prohibited. Hands-free devices are permitted within legal limits. Drivers will not make private calls while a customer is in the vehicle.

• The selected Contractor must obtain all necessary permits and approvals.

• The selected Contractor shall enforce seatbelt and alcohol consumption regulations.

• The selected Contractor shall be allowed to refuse service to threatening passengers.

• Reasonable restrictions on non-service animals are permitted.

• Separate services for the same trip through means such as trip sharing or carpooling, are not allowed unless specifically requested and approved by the

CRA in writing.

4.8. Initial Service Hours:

• The service is anticipated to operate daily with 2 vehicles from 8 am to 8 pm and

3 additional vehicles from 10 am to 10 pm.

• Each vehicle should be available for an average operating time of 84 hours per week per vehicle.

• Hours of operation may be adjusted by the CRA.

• Service is not required on New Year's Day, Thanksgiving Day, and Christmas

Day.

4.9. Reporting:

The Contractor will be expected to provide reporting to the CRA with the following requirements:

• A minimum of monthly, quarterly, and annual LOS and operational/financial reports shall be provided to the CRA. Weekly reports should be available upon request with reasonable advance notice.

• Reports shall include at least the following information: total ridership, average ridership across different lengths of time, passengers per trip, new vs returning riders, wait times, on-time performance, ride denials, customer satisfaction, cancelation rate, average trip time, vehicle trip time, vehicle idle time, trip density zone maps.

• A customizable, live dashboard with user-changeable KPI capabilities, which is accessible by the CRA.

4.10. Advertising:

Only Downtown Orlando branding is permitted currently. Future advertising opportunities, if any, will be determined by the CRA.

4.11. Ridership Fares:

• The Contractor will collect ridership fares.

• Fares are to be $1 per ride, regardless of the number of riders in a party.

• The selected vendor will credit the CRA's monthly invoice with 100% of the Net

Fare Revenue.

• Net Fare Revenue is defined as gross ridership revenue less collection and processing costs (including taxes, agreed upon credit card fees, etc.).

• Tips are not required but may be accepted. Tip amounts shall not be included as deductions in the Net Far Revenue calculations.

4.12. Compensation:

• Proposer will propose a flat hourly rate per vehicle for the operation of up to five

(5) simultaneous vehicles. The hourly rate per vehicle is expected to decrease per vehicle as the number of operating vehicles increases to a maximum of ten

(10).

• The proposed hourly rate for services shall be clearly stated in the Proposal and, if awarded the contract, shall remain fixed for the duration of the agreement.

• This rate shall include all costs associated with providing the services, including but not limited to labor, materials, equipment, travel, and any other expenses incurred by the vendor.

• No additional fees or charges will be allowed beyond the agreed-upon hourly rate.

4.13. Fixed-Route Service Component (Optional Activation)

• The fixed-route service must be capable of operating for a minimum of one (1) dedicated day per week, with the option to expand operations to up to three (3) dedicated days per week upon request by the CRA.

• All vehicles utilized for the fixed-route service must be fully ADA-compliant to ensure maximum accessibility for all users.

• In addition to booking via the mobile application, service arrangement for the fixed route must be fully accessible via the selected vendor-provided, toll-free phone number to accommodate users who do not utilize or have access to a smartphone.

• The selected vendor must be able to strictly follow a pre-determined time schedule and route provided by the CRA for all fixed route options

4.14. Pricing:

The Proposer should provide a flat hourly rate per vehicle for operation of up to 5 simultaneous vehicles; however, if the number of operating vehicles increases (to up to

10 vehicles), it is anticipated the hourly rate per vehicle shall decrease. The Proposer shall provide a price per hour for 5 vehicles and from 6-10 vehicles.

• Hourly Rate for up to 5 Simultaneous Vehicles:

• Hourly Rate(s) for 6-10 Simultaneous Vehicles:

The Proposer should also specify on the price proposal any fees to be charged for credit card and administrative/processing charges, which will be deducted from the gross sales amounts from rider fees. Overall, the vendor shall clearly identify all collection and processing costs to calculate Net Fare Revenue, subject to agreement.

5. PRE-PROPOSAL CONFERENCE

5.1. Date

A Non-Mandatory Pre-Proposal Conference will be held at:

JOIN THE VIRTUAL PRE-PROPOSAL CONFERENCE. Online:

https://teams.microsoft.com/dl/launcher/launcher.html?url=%2F_%23%2Fmeet%2F243

90285105548%3Fp%3DLVpY1U8SEyEzhi8WCK%26anon%3Dtrue&type=meet&deepli nkId=f7f98ab9-092e-4b17-a63f-a829a8eb1064&directDl=true&msLaunch=true&enableMobilePage=true&suppressProm pt=true Or, call into the virtual meeting by dialing this phone number: +1 321-247-7568

Once dialed-in and prompted, enter the Conference ID: 400 783 511# on Tuesday, March

3, 2026 at 1:00 pm.

5.2. Purpose

The Pre-Proposal conference is intended to provide prospective Proposer(s) the opportunity to ask questions or receive clarification from CRA and City representatives of any requirements of this Request for Proposals. Representatives from the Procurement and Contracts Division and a technical representative from the CRA will be present to discuss the project and answer questions.

5.3. Oral Interpretations and Addenda

All interpretations and clarifications related to the Request for Proposals, or supplemental instructions will be in the form of a written addendum from the Procurement and Contracts

Division. No oral interpretations or clarifications from CRA or City staff or by other means will be considered binding unless issued in writing.

5.4. Clarification of Requirements

To facilitate the clarification of requirements, it is strongly recommended that Proposer(s) submit all questions in writing, at least three (3) days prior to the pre-proposal conference.

Please complete the attached "Pre-Proposal Meeting Attendance Form," Attachment “I,” if applicable, and return via fax or email to:

Angela L. Thomas, MBA, CPPB,Senior Purchasing Agent

City of Orlando

Procurement and Contracts Division

400 South Orange Avenue, Fourth Floor

Orlando, Florida 32801

Telephone: (407) 246-2563

Fax: (407) 246-2869

Email: angela.thomas@orlando.gov

Website: http://www.orlando.gov/procurement/

6. PROPOSAL DUE DATE AND TIME

6.1. Proposal Due Date

Sealed Proposals must be submitted electronically and received by Procurement and

Contracts Division, no later than 2:00 pm, Local Time, Orlando, FL, on Thursday, March

26, 2026. Proposals received after this date and time, will not be considered.

http://www.orlando.gov/procurement/

6.2. Public Opening

Proposals will be publicly opened and announced by the Procurement and Contracts

Division on the due date and time as specified herein. The Proposer’s name and verification of bond submittal, if applicable, will be publicly announced aloud at the

Proposal opening.

Instructions to join the solicitation opening virtual meeting:

A. Select a method to join

1. Join a Microsoft Teams Meeting from your calendar, via dial-in number and conference ID, or sign in as a guest on the web. For information on joining a

Microsoft Teams Meeting from the app or on the web, visit:

https://support.office.com/en-us/article/join-a-teams-meeting-078e9868-f1aa-

4414-8bb9-ee88e9236ee4

B. Choose your device and download Teams

1. Go to https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/download-app and download Microsoft Teams. You can use a smart phone, tablet, laptop, or desktop computer to download at no cost. Make sure to allow some extra time for the install before joining your first meeting. If you do not have one of the devices just mentioned, you can also call in to the meeting. If you cannot download the desktop or mobile application, follow the instructions to join a Microsoft Teams Meeting on the web.

C. Join the virtual meeting

1. See Introduction Section for the Location and/or link to the virtual Proposal

Opening.

a. Note: Sessions may be recorded. Please turn your camera off and mute your microphone before joining the meeting.

D. Provide live public comment

1. An opportunity to speak will be provided to all in attendance during the meeting. You will be called by the name, email or phone number listed. When called, unmute your device and state your name and address for the record.

6.3. Public Record

Proposals received in response to this Request for Proposals are exempt from disclosure under the provisions of the Public Records Law until such time as an award decision has been made known or until thirty (30) days after the Proposal opening, whichever is earlier.

7. PROPOSAL PREPARATION AND FORMAT

https://support.office.com/en-us/article/join-a-teams-meeting-078e9868-f1aa-4414-8bb9-ee88e9236ee4 https://support.office.com/en-us/article/join-a-teams-meeting-078e9868-f1aa-4414-8bb9-ee88e9236ee4 https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/download-app https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/download-app

7.1. Preparation

Prepare your Proposal in a clear and concise manner. Ensure that the content of your

Proposal submittal is complete. Special attention should be given to the specific information, instructions and requirements of the Request for Proposals document to ensure responsiveness. Proposals that are incomplete or lack key information may be rejected. To help facilitate the review process, properly label each section or tab to correspond with your submittal information.

7.2. Incurred Expenses

Neither the CRA, nor the City, is not responsible for any expenses which Proposers may incur in preparing and submitting Proposals including presentations and any other expenses called for in this Request for Proposals.

7.3. Proprietary Information

A. In accordance with Chapter 119 of the Florida Statutes (Public Records Law), and except as may be provided by other applicable State and Federal Law, all

Proposers should be aware the Request for Proposals and the responses thereto are in the public domain. Proposers are requested to identify specifically any information contained in their Proposals which they consider confidential and/or proprietary and which they believe to be exempt from disclosure to the public under applicable law, citing specifically the applicable exempting law; provided, however, that nothing herein shall be deemed to preclude the full disclosure without redaction of any and all information submitted by Proposers to

Committee members, advisors to the Committee, and CRA and City staff and officials administering this solicitation and evaluating the proposals. A generic notation that information is “confidential” is not sufficient. Failure to provide the

Procurement and Contracts Division Office with a detailed explanation and justification including statutory cites and specific reference to your Proposal detailing what provisions, if any, you believe are exempt from disclosure, may result in your entire Proposal being subject to disclosure in accordance with

Chapter 119 of the Florida Statutes.

B. Each Proposer shall complete the “Confidential and/or Proprietary Information

Exemption Form”, included with this Request for Proposals as Attachment “C”, and submit the form with their Proposal.

C. In addition to the Proposal submitted pursuant to Section 9.13, a Proposer asserting any exemptions from public disclosure regarding any portions of its

Proposal shall also provide a redacted copy of its Proposal in electronic format suitable for public disclosure, redacting only such portions of its proposal identified on Attachment “C” as exempt from disclosure under an applicable law.

D. By submitting a proposal, a Proposer acknowledges and agrees that should it designate any materials submitted to the City and CRA as confidential or exempt from public disclosure, the Proposer will upon the request of City or CRA (at the

City’s or CRA's discretion) defend the City and CRA (and their employees, Committee members and advisors, agents, and elected and appointed officials) against all claims and actions (whether or not a lawsuit is commenced) related to the Proposer's designation of material as confidential or exempt from public disclosure. A Proposer shall indemnify and hold harmless the City and CRA (and their employees, Committee members and advisors, agents and elected and appointed officials) from any and all claims, actions, suits, judgements, fines, costs, fees (including attorneys' fees), related to the Proposer’s designation of material as confidential or exempt from public disclosure.

E. Nothing herein shall be deemed to preclude the City of CRA from exercising its own judgment regarding the disclosure of records and the City and CRA may take any action that the City or CRA in good faith believes is necessary for the

City or CRA to comply with federal and/or Florida public records laws, including but not limited to filing a declaratory action.

All Proposals received from Proposers in response to this Request for Proposals will become the property of the City and CRA and will not be returned to the

Proposers.

8. REQUIRED PROPOSAL SUBMITTALS

Outline Format for Response

In order to ensure a uniform review process and to obtain the maximum degree of comparability, it is requested that Proposals be organized in the manner as specified.

8.1. Title Page

Provide the name of Proposer's firm, address, e-mail address, telephone number, name of contact person, date, and the subject: RFP26-0251, On-Demand Transportation

Services

8.2. Table of Contents

Include a clear identification of the material by section and by page number.

8.3. Letter of Transmittal

A. Limit to two (2) pages.

B. Briefly state the Proposer's understanding of the services to be provided and make a positive commitment to perform the work.

C. Give the names of the persons who will be authorized to make representations for the Proposer, their titles, addresses and telephone numbers.

8.4. Proposer's Certification

By submitting a Proposal, the Proposer certifies that the Proposer has fully read and understands the Proposal method and has full knowledge of the scope, nature, and quality of work to be performed.

Each Proposer shall complete the “Proposer's Certification Form,” included with this

Request for Proposals as Attachment “A,” and submit the form with their Proposal. The failure of a Proposer to submit this document will be cause for rejection of the Proposal.

8.5. Conflict of Interest Disclosure

Proposer shall provide the required “Conflict of Interest Disclosure Form” as attached to this RFP as Attachment “B.”

8.6. General Business Information

Proposals shall provide:

A. Legal Name of Proposer, the address of Proposer’s principal place of business, phone number, fax number, name of principal in charge and email address.

B. Name(s) of person(s) to be contacted for information or services if different from name of principal in charge.

C. Business Form - State if Proposer’s business is local, national, or international and indicate the business’s legal status (corporation, partnership, etc.) Provide the date the Proposer was organized or incorporated and state of incorporation.

If the Proposer is a joint venture, please list the partners and the date such joint venture was formed.

D. Indicate whether the Proposer’s business is a parent or subsidiary in a group of firms/agencies. If Proposer is a parent or subsidiary, identify: (1) any affiliated entities that substantially control or are substantially controlled by Proposer, describing their relationship to Proposer; (2) any affiliated entities that will be relied on or otherwise involved in providing services hereunder, including but not limited to any that will provide intellectual property, personnel or expertise, or financial guarantees to Proposer in connection with the project.

E. Provide the location of the office from which the work is to be performed and the number of professional staff employed at the office.

F. State if the Proposer’s business is licensed, permitted and/or certified to do business in the State of Florida and attach copies of all such licenses issued to the business entity.

8.7. Confidential and/or Proprietary Information Exemption Form

Proposer shall provide the required Confidential and/or Proprietary Information

Exemption form as attached to this RFP as Attachment “C.” If Proposer asserts confidentiality to any portion of its proposal, Proposer is reminded to submit a redacted copy of its proposal pursuit to section titled "Proposal Preparation and Format;

Proprietary Information."

8.8. Proposer’s Experience

Proposers must provide the following information:

• Proposers shall submit a verifiable statement of the Proposer's experience providing: On Demand Shuttle

The statement of experience should be supported by the references listed as Attachment

“D,” which shall be completed and submitted by the Proposer with its Proposal.

• Lost Business

Provide a list of all contracts in which your firm was terminated for cause by a governmental agency.

8.9. Staff Experience

The Proposer shall submit a statement of experience and resumes of the key personnel staff who will be assigned to the project.

8.10. Financial Stability

Proposers must provide the following information.

A. The Proposer shall provide: (i) a narrative description of Proposer’s financial and operating condition; (ii) a list of Proposer’s five largest current contracts by dollar value, stating the term, the total dollar value, and the dollar value of the equipment or capital improvements furnished thereunder for each contract; and

(iii) copies of Proposer’s most recent periodic profit and loss statement, balance sheet, and cash flow statement. If Proposer is a parent, subsidiary, or affiliate entity that has given or received payment or performance guarantees or other similar documents on behalf of affiliated entities, Proposer shall also provide a copy of all such guarantees. The City shall treat all required contract lists, financial statements, and affiliate guarantees submitted by Proposers as presumptively confidential and exempt from public records disclosure under

Florida Statutes Section 119.071(1)(c). Additionally, proposer may provide such other information, if any, as the Proposer deems necessary to demonstrate the

Proposer’s financial strength and capacity to perform the Scope of Work set forth in this RFP for the term of the Contract.

1. The City and CRA reserve the right to request such additional financial information regarding Proposers as it deems necessary or appropriate from

Proposers or from any other party having relevant information, including but not limited to utilizing Dun and Bradstreet or other financial reporting companies’ financial reports for evaluation purposes or to request credit references in its review process.

B. The Proposer shall state if there are any known financial issues that will prevent the Proposer from providing, implementing and maintaining the proposed system for the term of the Contract.

C. Bankruptcies – The Proposer shall state if they are involved in an ongoing bankruptcy as a debtor, or in a reorganization, liquidation, or dissolution proceeding, or if a trustee or receiver has been appointed over all or a substantial portion of the property of the Proposer under federal bankruptcy law or any state insolvency law.

8.11. Litigation History

The Proposer shall describe whether Proposer is involved in any litigation, currently or within the last five (5) years where the amount in dispute exceeded $50,000. Proposer shall also describe whether Proposer has any outstanding judgments pending against

Proposer.

8.12. Customer Service

A. Human Resources

1. Proposers shall submit a statement describing the Proposer’s operating policies addressing personnel areas such as background and training level of personnel proposed to work on the project.

B. Estimate of Staff Levels

1. Proposers shall submit the estimated staffing levels for this project.

8.13. Veteran Business Enterprise Participation in Subcontracts

Proposer shall provide the required Veteran Business Enterprise Participation form as attached to this RFP as Attachment “F.”

8.14. Price Proposal Schedule

The City of Orlando Procurement and Contracts Division has implemented an electronic pricing system to streamline solicitation responses. All responsive Respondents to this solicitation must submit electronic submittals/responses. Paper responses will be deemed non-responsive.

Although the City generally awards contracts based on a "lump sum" basis to the responsive and responsible Respondent submitting the lowest total response/bid, the City may choose to award on a "per group" or "per item" basis. Therefore, Respondents must submit with their submittals, all pricing and clearly indicating which items are submitted and which are not. Failure to submit this information may render such submittals/responses non-responsive.

All prices must be firm for the delivery schedule quoted herein. All prices shall be F.O.B.

Destination delivered to any City of Orlando Department unless otherwise stipulated in the Solicitation.

8.15. Human Trafficking Affidavit

The Vendor hereby represents, warrants, and certifies that Vendor does not use coercion for labor or services as defined in Section 787.06, Florida Statutes and that Vendor has provided the Human Trafficking Affidavit attached hereto as Attachment "H."

A completed Human Trafficking Affidavit should be included with your Submittal. A contract shall not be awarded to a Respondent who does not submit the form at the time of submittal or within seven (7) days of the date the City requests the form be submitted, if a Respondent fails to return the form with its response.

8.16. Qualifications and Experience

The Proposer should provide a listing of work experience for projects similar in scope and nature to the work described in the Scope of Work, in Attachment "D" - References. The

City prefers Proposers having five years (5) experience, and two (2) projects of similar size, scope, and complexity . Proposers should focus on project experience with government entities, if any, and should in any event include a description of the work, project value, value of the work performed by the vendor, and work duration and dates.

8.17. Proposer Capabilities

The Proposer should demonstrate organizational and financial capabilities essential for the successful execution of this project. Vendors shall submit, at a minimum, a copy of their most recent periodic balance sheet, income statement, and cash flow statement; a list of current and anticipated vehicles owned and leased that will be available for performing the Scope of Work; and a description of their current staffing status. The

Proposer should also present, as available, information concerning other key components, including organizational reporting structure, quality control, quality assurance, research and development, technical training and parts support, response time, product capabilities, and the ability to furnish multiple vehicle configurations.

8.18. Approach and Methodology

The Proposer should explain in detail how their company can meet the requirements of the work outlined in the Scope of Work. The Proposer should provide a clear timeline or plan-of-action detailing each phase of this effort and an organizational chart clearly detailing the proposed labor for this effort.

• The Proposer should provide a staffing plan which should demonstrate the vendor's capacity to provide sufficient personnel, drivers who are fully licensed, background-checked, drug-tested, and trained, adhering to hiring standards that exclude convicted felons, DUI offenders, and those with over three driving infractions in the last 24 months (with annual reviews); along with addressing any other staffing requirements outlined in the Staffing. A description of training provided should be included. The vendor should detail the specific numbers and types of vehicles to be provided for the service. Furthermore, the vendor should describe the methodology and timeline for including additional vehicles should the CRA expand the service routes. Additionally, regarding Maintenance and

Replacement, the vendor should propose a specific timeline and strategy for restoring non-operational vehicles, detailing the efforts they will undertake and their procedure for notifying the CRA of any delays.

• The Proposer should also include a detailed fixed-fixed route service plan outlining the operational and scheduling methodology they would employ to manage the ADA-compliant, phone-accessible fixed route and ensure adherence to CRA provided time schedules.

• The Proposer should provide a Level of Service (LOS) proposal defining KPIs and targets, including but not limited to average wait times, on-time performance metrics, maximum ride times, call center and digital support availability and responsiveness, vehicle cleanliness and maintenance protocols, and a detailed plan for proactive communication with riders regarding service updates or disruptions.

• The Proposer should provide their maintenance plan and recovery plan to always keep the vehicles in circulation with no interruptions.

• The Proposer must maintain service reliability and route efficiency amidst ongoing construction and capital improvement projects within the CRA Area. It is understood that the CRA will provide the selected Contractor with information concerning closures and construction updates as they happen to assist in this navigation

8.19. Technical and Operational Capability

The Proposer should demonstrate their ability to execute the application's technical requirements via a comprehensive operational field plan aligning with RFP stipulations.

This includes detailing the reporting capabilities of their application and proposing the specific reports they will provide to the CRA, addressing the items of the RFP.

The Proposer should also demonstrate their experience integrating the application with robust reporting software to design intuitive dashboards for effective data visualization and analysis, including a sample report generated from their application’s data for our review. Proposers should state whether they are able to provide real-time reporting data, or otherwise the extent of any delay in data availability.

9. DELIVERY OF PROPOSALS

Except as provided in Section titled "Americans with Disabilities Act," for people needing special accommodations, to be responsive proposals for this solicitation must be submitted electronically. Paper responses will be deemed non-responsive.

9.1. Instructions for submitting a proposal

A. Once you have logged into your OpenGov account, go to the solicitation in which you want to bid/participate on. Then click on “Draft Response,” complete the information requested, upload your bid/quote/submittal, along with all required attachments, and submit.

Respondents are solely responsible for ensuring that their submittals are complete, uploaded and submitted in the e-Procurement Portal by the due date and time. The City and CRA shall not be responsible for any submission delays or failures caused by any occurrence.

9.2. Proposal Binding

All Proposals submitted shall be binding for one hundred eighty (180) calendar days following opening.

9.3. Late Proposals

Proposals received by the City after the time specified for receipt will not be considered.

Proposers shall assume full responsibility for timely delivery of the Proposals to the location designated for receipt of Proposals.

10. CONFORMANCE TO SOLICITATION

All Proposals submitted shall meet and conform to all material, mandatory requirements set forth in this RFP, provided that nothing herein shall be deemed to limit the City’s and

CRA's ability to waive minor irregularities without notice or the need to issue a written addendum.

If a Proposer desires to submit a Proposal which, if selected by the CRA, would require the City or CRA to waive, alter or omit a material, mandatory requirement set forth in this

RFP, the Proposer must first submit a request to the City asking the City and CRA to amend the requirements of this RFP in the same manner provided for the submission of written questions by Proposers provided in the section of this RFP entitled “Questions

Regarding Solicitation or Proposal Process.” If the City of CRA, in its discretion, agrees to amend, alter, or waive the requirement, the City shall issue notice to all prospective

Proposers of the change in the form of a written addendum.

Any request to waive, alter, or amend a…