OMNIA RFP 3594-22-9012 Lodging Services and Booking Tool.pdf

3594-22-9012

Lodging Services and Booking Tool

Issue Date: 5/13/2022

Questions Deadline: 6/3/2022 02:00 PM (CT)

Response Deadline: 6/24/2022 02:00 PM (CT)

Procurement Services

Contact Information

Contact: Mike Taylor Address: 985050 Nebraska Medical Center

Omaha, NE 68198 Email: mike.taylor@nebraska.edu

Page 1 of 22 pages Deadline: 6/24/2022 02:00 PM (CT) 3594-22-9012

Event Information

Number: 3594-22-9012 Title: Lodging Services and Booking Tool Type: RFP - Request for Proposal Issue Date: 5/13/2022 Question Deadline: 6/3/2022 02:00 PM (CT) Response Deadline: 6/24/2022 02:00 PM (CT) Notes: Bidder shall provide an industry-wide recognized online booking tool for lodging services to the University of Nebraska (NU) that meets or exceeds the minimum requirements specified in this RFP. Although this section reflects the needs and requirements of NU, OMNIA Partners Participating Agencies may have different requirements. The awarded vendor will have the ability offer their Lodging Services and Booking Tools program nationally. The Lodging Services and Booking Tools may include products and services in addition to Lodging Services and Booking Tools which OMNIA Partners participants may elect to use. OMNIA Partners participants will sign a supplemental or usage agreement with the awarded Bidder substantially based on the terms and conditions of the University of Nebraska contract. Participants may elect to negotiate certain terms to conform to their purchasing and contracting requirements

See "Activities" tab for RFP schedule.

Page 2 of 22 pages Deadline: 6/24/2022 02:00 PM (CT) 3594-22-9012

Bid Activities

Non-mandatory Pre-submittal Conference via Zoom (click for details) 5/25/2022 2:00:00 PM (CT)

Join Zoom Meeting https://nebraska.zoom.us/j/98133678485?pwd=RStmSGVDLzVBN0RTa2I4QnJsd09hUT09

Meeting ID: 981 3367 8485

Passcode: 509101

One tap mobile

+13462487799,,98133678485#,,,,*509101# US (Houston)

+16699006833,,98133678485#,,,,*509101# US (San Jose)

Dial by your location

+1 346 248 7799 US (Houston)

+1 669 900 6833 US (San Jose)

+1 253 215 8782 US (Tacoma)

+1 312 626 6799 US (Chicago)

+1 646 876 9923 US (New York)

+1 301 715 8592 US (Washington DC)

Bidder Questions Deadline (questions must be submitted through eBid) 6/3/2022 2:00:00 PM (CT)

Response to Bidder Questions (posted on eBid via an addendum) 6/10/2022 2:00:00 PM (CT)

UNMC will respond to any questions or clarifications submitted by the deadline date. Those responses will be posted on eBid via an addendum.

Bid Close 6/24/2022 2:00:00 PM (CT)

Bids due

Bid Attachments

Lodging Services and Booking Tool RFP 3594-22-9012.pdf View Online

RFP Document

NU Site Use Terms and Conditions.pdf View Online

Site Terms and Conditions document. Each bidder must review this document and acknowledge so in the Attributes tab.

NU Bidder Requirements.pdf View Online

Standard Bidder Requirements document. Each bidder must review this document and acknowledge so in the Attributes tab

Page 3 of 22 pages Deadline: 6/24/2022 02:00 PM (CT) 3594-22-9012 https://unlebid.ionwave.net/VendorLanding.aspx?eq=s)I(Dv$A(Hbr)B10qb201y)Ht(E0$S32$R)Epf!Ot!G)M)K6ovrs)A-$T0dmi!P4!Ux8sbsnbc$L(Vcw)K(Qqx(O$Gpojy)C)H6glxaw$G!Gr8d!Kb(Q!Axnqe)F$R!E6y5(Jp-3m$J!Q!Q!Ak(I!D)I!Y$X)Z(X!Z!O)Ug https://unlebid.ionwave.net/VendorLanding.aspx?eq=k0z3)Qr-(C$W(Db)E)Yy(J1cm6rc9$Q_$Ga)F2by82b!Vz!Ta943dvd)Rl)Xnc0)Wds$H!F!Bg3$Tg(O)B(J(C$Lyc)Po8)Bruaiy$G!Q6!Dyf(Thvu_c!Xay)Ad3$S33!N(L$K!Jeh!Z81mp9!Nyk(Yd2b!Iyw https://unlebid.ionwave.net/VendorLanding.aspx?eq=)K6(J8jc$Rxs(Otsw4)B)G(Vn1or$Qn$Cb)J!Lk!Nk)L)V)B4$Jsc!W!Kk_$Ayf0(L2)C(Gx(Teit$K)P)D$Bw!S9p!Ybb(Luf!O7b_)V-$C!S(C4$L!V!U!Xe(I!F150)G0!H$Zrvy1yifl)F(C7!A_!F)Gi0b$Rqw!H!X85$A https://unlebid.ionwave.net/VendorLanding.aspx?eq=)L(Qcynvju_s$Qa_(E6)Xhiix-)Yn(Vdp$V$E)X!Z!A28)S)S)Zm$D2!X!Qazb$Mv(D)Mjue(C(B7$Uq0nu2)Ii)Ld$D8!Qv!C(Y-6ak9!Jatg)A3$Nxa!T-7re(Zgcz$K!Zwy!M!Kg(Jg9c0!G)L!Xmw90q$C)Qk(Hg

NU Terms and Conditions.pdf View Online

Standard Terms and Conditions document. Each bidder must review this document and acknowledge so in the Attributes tab.

05 RFP MASTER AGREEMENT TEMPLATE (3).docx View Online

Master Agreement

07 MASTER AGREEMENT APPENDIX A_TECHNOLOGY AGREEMENT TEMPLATE

200106 (00028001-4xA3664).DOCX

View Online

Master Agreement - Technology

Hotel pricing.xlsx View Online

Lodging Accommodations Pricing Scenario

OMNIA Partners - Exhibit A Response for National Coop.docx View Online

OMNIA Partners Exhibit A

OMNIA Partners - Exhibit B Administration Agreement Example.pdf View Online

OMNIA Partners Exhibit B

OMNIA Partners - Exhibit C MICPA EXAMPLE.pdf View Online

OMNIA Partners Exhibit C

OMNIA Partners - Exhibit D Principal Procurement Agency Certificate Example.pdf View Online

OMNIA Partners Exhibit D

OMNIA Partners - Exhibit E Contract Sales Reporting Template.pdf View Online

OMNIA Partners Exhibit E

OMNIA Partners - Exhibit F FEDERAL CERTIFICATIONS.docx View Online

OMNIA Partners Exhibit F

OMNIA Partners - Exhibit G New Jersey Compliance Form.doc View Online

OMNIA Partners Exhibit G

OMNIA Partners - Exhibit H Advertising Compliance Req.doc View Online

OMNIA Partners Exhibit H

Requested Attachments

05 RFP MASTER AGREEMENT TEMPLATE

Bidders are required to upload this document with red lines (if applicable) in the Response Attachments Tab.

07 MASTER AGREEMENT APPENDIX A_TECHNOLOGY AGREEMENT TEMPLATE 200106 (00028001-

4xA3664)

Bidders are required to upload this document with red lines (if applicable) in the Response Attachments Tab.

OMNIA Partners Exhibit A (Attachment required)

Exhibit A must be completed and attached in the Response Attachments Tab.

OMNIA Partners Exhibit F (Attachment required)

Exhibit F must be completed and attached in the Response Attachments Tab.

OMNIA Partners Exhibit G (Attachment required)

Exhibit G must be completed and attached in the Response Attachments Tab.

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Hotel Pricing (Attachment required)

Lodging Accommodations Pricing Scenario spreadsheet must be completed and attached in the Response Attachments Tab.

Bid Attributes

1 Bidder Requirements

I acknowledge reading and understanding the NU Bidder Requirements attachment.

All bids must be received by the system before the bid deadline. It is the responsibility of the bidder to allow adequate time for reviewing and submitting their proposal before the deadline to ensure all required responses have been completed. The “Submission Button” in the University’s eBid system will be inoperable when the deadline for submission for eBids has ended. Incomplete bids will be rejected by the system.

Bidder Requirements Attachment (Required: Check if applicable)

2 Bid Terms and Conditions

I acknowledge reading and understanding the Bid Terms and Conditions attachment.

Bid Terms and Conditions Attachment (Required: Check if applicable)

3 Site Terms & Conditions

Bidder acknowledges to having read and understand eBid Terms and Conditions of Access and Use.

(Required: Check if applicable)

4 Public Information

Bids submitted to the University of Nebraska (NU) are presumed to be public records. If bids contain trade secrets, academic or scientific research work in progress and unpublished, or other proprietary or commercial information which if released would give advantage to business competitors and serve no public purpose, it is the responsibility of the bidder to designate such content as confidential. When bids are opened to determine a successful bidder, all bids will be available for public inspection. Portions of bids designated by the bidder as confidential will be withheld from public inspection. Any reasonably segregable portion of the bid that is not designated as confidential shall be provided for public inspection after deletion of the portion or portions of the bid which may be withheld. Price terms appearing in bids or proposals, invoices, purchase orders or other documents calling for the expenditure of public funds may not be designated as confidential or withheld from public inspection.

A bidder shall be solely responsible for providing the defense to any challenge to a decision to withhold information contained in a proposal, based upon bidder’s identification of the information as confidential.

A bidder must submit any confidential material, as defined above, as a “separate” and “redacted” attachment with their response in the NU eBid system. This attachment must be clearly marked/identified as “Confidential”.

Public Information

Page 5 of 22 pages Deadline: 6/24/2022 02:00 PM (CT) 3594-22-9012

5 Scope of Work

I have carefully examined the Scope of Work attachment and I fully understand the type and quality of the product(s) and/or service(s) sought by NU and hereby propose to supply such at the prices stated and in accordance with this bid.

Scope of Work Attachment (Required: Check if applicable)

6 Bid Responses

Unless a response specifically requests an attachment I shall make every effort to provide answers in the spaces available within each bid tab. Furthermore I understand that by not doing so this may disqualify my proposal as submitted.

Bid Responses (Required: Check if applicable)

7 Audited Financial Statements

The bidder shall, upon request, provide NU with audited financial statements and that of any parent or holding company for the three most recent fiscal years. Demonstrated financial ability and stability to ensure performance under any contract awarded is of extreme importance to the evaluation process. Without stating specific reasons, the University may reject or refuse to further evaluate any proposal based on the exercise of its judgment in its sole discretion that the financial position presented in a proposal lacks the qualities that NU deems necessary to the success of the project. Entities unable to meet the requirements set forth in this paragraph may provide other information or guaranties, which in the discretion of NU, meet its concerns regarding financial stability. Can you provide, if requested, three years of audited financial statements as described above?

Yes No (Required: Check only one)

8 Litigation or Claims

Identify any litigation or claim brought against your company within the last seven years, which might reflect adversely on your company's professional image or ability in relation to providing the goods or services sought under this bid.

(Required: Maximum 1000 characters allowed)

9 Company Sale or Acquisition

Is your company currently for sale or involved in any transaction to expand or to become acquired by or merged with another organization? If so, please explain. Has your company been involved in any reorganization, acquisition or merger within the last two years? If so, please explain.

(Required: Maximum 1000 characters allowed)

Warranty

I warrant that all equipment and supplies offered will conform to the design, specifications, samples, or other descriptions contained in this bid, will be free from defects in workmanship and material and to the extent that I know, or have reason to know of the purpose for which the supplies are intended, will be fit and sufficient for such purpose as deemed applicable. The warranty required here under must provide all parts, equipment, transportation, technical assistance, labor and supervision necessary to correct any deficiency resulting from manufacturing defects without charge for a period of one (1) year after the date of final acceptance of all materials, equipment, and services furnished by successful bidder. Thereafter the manufacturer's standard warranty will apply.

Warranty

Page 6 of 22 pages Deadline: 6/24/2022 02:00 PM (CT) 3594-22-9012

University System Participation

I acknowledge that in some instances, other University campuses or state agencies may wish to explore the possibility of sharing in the benefits of this bid and its resultant contract.

Univ System Participation (Required: Check if applicable)

Non-Collusive Bid

I acknowledge that any bid responses submitted are not the result of collusion with other eligible bidders, with any employee of the State or University, and no effort has been made to preclude NU from obtaining the most advantageous response possible to this bid.

Noncollusive Bid (Required: Check if applicable)

University Employee

I affirm that if I am an employee of the University of Nebraska, I have notified the buyer of my status as such and that this contract must be completed in accordance with Board of Regents Policy 6.2.1.12, Purchases Involving University Personnel.

Yes, I am University Employee and I acknowledge No, I am not a University Employee (Required: Check only one)

Attachments

Any response attachments must be 100MB or smaller in size per file. Please indicate whether or not you will be supplying attachments with your bid response.

Yes, attachments included No attachments (Required: Check only one)

Deviations/Exceptions/Bid Compliance

If you do not comply or partially comply with any terms, conditions, specifications, processes, etc. of this bid, we ask that you indicate those sections and your counter term, condition, explanation here. Failure to provide such information here indicates that you are in complete compliance with those terms, conditions, specifications as stated in this bid. Attachments can be included in your bid response, but you must indicate here that an attachment is provided. Please include any deviations/exceptions/bid compliance counter terms.

(Optional: Maximum 4000 characters allowed)

Reference #1

Provide a client reference (including length and nature of service relationship, name of the contact person, title, phone number, email, and address) with whom you have or have had a comparable business relationship. Other educational institutions would be most valuable. Do NOT reference University of Nebraska or it's employees.

(Required: Maximum 4000 characters allowed)

Page 7 of 22 pages Deadline: 6/24/2022 02:00 PM (CT) 3594-22-9012

Reference #2

Provide a client reference (including length and nature of service relationship, name of the contact person, title, phone number, email, and address) with whom you have or have had a comparable business relationship. Other educational institutions would be most valuable. Do NOT reference University of Nebraska or it's employees.

Reference #3

Provide a client reference (including length and nature of service relationship, name of the contact person, title, phone number, email, and address) with whom you have or have had a comparable business relationship. Other educational institutions would be most valuable. Do NOT reference University of Nebraska or it's employees.

GENERAL REQUIREMENTS

Provide a user-friendly online booking tool for Travelers to login and reserve lodging

Yes No (Required: Check only one)

Provide system availability 24 hours a day, 7 days a week, 365 days a year

Yes No (Required: Check only one)

Provide a service level of no less than 99.5% uptime for each month during the contract term

Yes No (Required: Check only one)

Provide real time search and booking capabilities

Yes No (Required: Check only one)

Provide the capability to hold a reservation without prepayment

Yes No (Required: Check only one)

Provide a user customizable dashboard for all Customer bookings, to include travel receipts

Yes No (Required: Check only one)

Page 8 of 22 pages Deadline: 6/24/2022 02:00 PM (CT) 3594-22-9012

Maintain Traveler profiles with the capability to add, change, and delete profiles by Customer authorized personnel

Yes No (Required: Check only one)

Display confirmation screens and send confirmation e-mail to confirm Traveler reservations with, at minimum, the following information:

a. Lodging rates per night listing all charges including any applicable taxes and fees

b. Cancellation policies including any fees that may be accrued

Yes No (Required: Check only one)

Facilitate cancellation through the booking tool including cancelling the lodging reservations with the lodging establishment and sending the confirmation of cancellation to the Customer and Traveler and notice of any fees

Yes No (Required: Check only one)

Provide a secure website that is password protected

Yes No (Required: Check only one)

Contain a payment authorization system that allows for multiple payment options, including, but not limited to, the following:

a. Central billing through the Bidder

b. Conferma/Secure Pay credit card

c. Accept all major credit cards (i.e., Visa, MasterCard, Discover and American Express)

d. Provide any convivence fees and/or payment terms

Yes No (Required: Check only one)

Allow access through commonly supported interfaces (e.g., web browsers including Internet Explorer, Edge, Firefox, Chrome, and Safari) as well as mobile devices (e.g., iOS and Android).

Yes No (Required: Check only one)

Bidder shall provide the number of days, after contract award, to launch the booking tool

(Required: Numbers only)

Page 9 of 22 pages Deadline: 6/24/2022 02:00 PM (CT) 3594-22-9012

Bidder should describe any proposed rebates and/or incentives with their response, including discounts, volume, rebates, and travel incentives.

REQUIRED FRONT END SYSTEM FUNCTIONALITY

Display map-based and list-based views of available lodging

Yes No (Required: Check only one)

Provide filter options to load and mark lodging within the search criteria

Yes No (Required: Check only one)

Provide a list of amenities (e.g., internet service, on-site restaurants, airport shuttle service)

Yes No (Required: Check only one)

Provide photos of the lodging property

Yes No (Required: Check only one)

Mark refundable/non-refundable reservations

Yes No (Required: Check only one)

Lock in maximum rates at time of booking

Yes No (Required: Check only one)

Provide notification via e-mail or text to Traveler if lower rates become available after booking

Yes No (Required: Check only one)

PREFERRED FRONT END SYSTEM FUNCTIONALITY

Provide customer ratings for the hotel properties

Yes No

Page 10 of 22 pages Deadline: 6/24/2022 02:00 PM (CT) 3594-22-9012

Provide conference room availability

Yes No (Required: Check only one)

Provide a Traveler authorization process to prevent unauthorized travel (e.g., request ID)

Yes No (Required: Check only one)

Provide a system capable of saving or cloning trips for future use

Yes No (Required: Check only one)

REQUIRED SYSTEM ADMINISTRATION

Bidder shall provide an online booking tool which allows Travelers to manage system permissions based on designated user roles

Yes No (Required: Check only one)

As system administrator, Agencies should have the capability that meets or exceeds the following:

a. Set up Super User roles for each Traveler;

b. Set up non-Super User access roles (e.g., Accounts Payable user access, view only system access for audit personnel);

c. Remove any user or access role;

d. Remove a lodging establishment from the list of lodgings available to the Traveler from the online booking tool;

e. Configure or customize fields to track user data;

f. Review audit trail information of all new, deleted and modified activities conducted by Agencies with time stamps;

g. Perform system-wide and Traveler-specific reporting (e.g., bookings, payment history);

h. Track rebates, if provided in the contract, for reporting;

i. Upload data for the purposes of updating or modifying Agencies’ Traveler profiles.

Yes No (Required: Check only one)

REQUIRED CUSTOMER ROLES

Only Super User role assignment designated by Agencies shall have access to Traveler accounts in the booking tool

Yes No

Page 11 of 22 pages Deadline: 6/24/2022 02:00 PM (CT) 3594-22-9012

Super Users shall have, at a minimum, the following capabilities:

a. Add and remove users;

b. Establish, modify, and delete a profile for the Traveler;

c. Set up approval workflows for the Traveler;

d. Choose billing preferences;

e. Provide tax exemption certificates;

f. Set up, modify, and remove user accounts and roles for Travelers;

g. Run reports on bookings and historical stays.

Yes No (Required: Check only one)

REQUIRED QUALITY CONTROL

Describe the process for granting and revoking user access

Describe the data feed capabilities within the online booking tool for loading and creating multiple new users at one time

Describe the process hierarchy with respect to how Traveler profile data is accessed by Bidder’s personnel who require access to perform services under the contract

Page 12 of 22 pages Deadline: 6/24/2022 02:00 PM (CT) 3594-22-9012

Describe the process for accepting and maintaining security for credit card and debit card information and any processing fees associated with credit and debit card transactions

Describe the process associated with the maintenance and application of Traveler specific tax exemptions

Describe the types of reports available to Agencies (e.g., expense reports)

Ensure reservations are correctly booked and documented

Notify Agencies of any service issues (e.g., billing disputes, damages to lodging) in addition to contacting the Traveler

Page 13 of 22 pages Deadline: 6/24/2022 02:00 PM (CT) 3594-22-9012

Provide notification, if available, within 30 minutes of the occurrence of any of the following:

a. Total outage or an outage of a critical component that renders the booking tool unusable to perform critical tasks for a period that exceeds 60 minutes, or;

b. Performance degradation or diminished processing and/or functionality that affects multiple users of the booking tool for a period that exceeds 60 minutes, or;

c. Until the performance issue is resolved, Bidder shall provide hourly status reports.

PREFERRED QUALITY CONTROL

Provide an automated capability to complete pre-trip audits to ensure bookings are adjusted to the lowest available rate

Provide monthly reports to Agencies detailing system availability and service level data, if requested

REQUIRED LODGING SERVICES

Provide Travelers access to a live inventory in all Global Distribution System (GDS) markets and maintain map-based property directory

Ensure that the lodging available through the booking tool, at a minimum, are in the cities and towns historically visited by Travelers

Send out instructions and assist lodging providers with loading their information into the booking tool

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When applicable, negotiate rate(s) lower than Agencies’ contracted rates. Bidder shall ensure that contracted rates are always available

Continue to pursue price agreements for lodging services at best possible contracted rates throughout the contract term to enhance choice of lodging for Travelers

In the event a confirmed booking is cancelled by the Bidder or lodging establishment, Bidder shall promptly provide to the Traveler equal or better lodging for the duration of the booking for no more than the confirmed lodging rate either at the same e

In the event the Traveler relies on incorrect information regarding the contracted rate displayed in the booking tool, Bidder shall provide the Traveler, within thirty calendar days, a refund of the difference between the price charged and the correct

In the event the Traveler relies on incorrect information regarding the contracted rate displayed in the booking tool, Bidder shall provide the Traveler, within thirty calendar days, a refund of the difference between the price charged and the correct

Describe the process for recruiting and onboarding of lodging providers and management of the directory of lodging. The process should describe how the proposed directory of lodging will meet or exceed the service area represented by the current. The p

Page 15 of 22 pages Deadline: 6/24/2022 02:00 PM (CT) 3594-22-9012

Describe the process for making lodging reservations, which includes initiating and confirming reservations as well as confirming the rate at which the reservation is made

Describe the plan to mitigate lodging provider’s unique payment needs if the room is reserved by someone other than the Traveler. For instance, the need for a third-party credit card authorization form or direct bill account

Describe the cancellation policies including dates and payment obligations associated with late cancellation

PREFERRED LODGING SERVICES

Submit monthly reports, if requested, of newly added or removed lodging establishments

REQUIRED CUSTOMER SERVICE

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In its Proposal, Bidder must describe the procedures and processes associated with the customer service support provided by telephone, e-mail, and website and how the requirements are met.

For call center services, Bidder must maintain a toll-free customer service line 24 hours a day, 7 days a week, 365 days a year to manage Traveler inquiries, provide technical support, and facilitate booking services in the event of the online booking tool is offline. Bidder must describe any differences between the support offered within business hours and after business hours, speed of calls answered, hold time, call abandonment rate, and staffing levels (e.g., dedicated account managers, customer service representatives, technical help desk members)

Bidder should provide monthly reports to Agencies detailing call center performance data e.g., speed of calls answered, hold time, call abandonment rate, and staffing levels, if requested

REQUIRED TRANSITION SERVICES

Onboarding:

Bidder shall provide onboarding services to assist Travelers to utilize the online booking tool by the launch date.

Bidder and Agencies shall maintain regular communications during the onboarding activities. Communications between parties will be performed through, but not be limited to, the following:

a. Regularly scheduled and ad hoc meetings with Agencies’ project teams either onsite or through conference calls/web-based meetings;

b. E-mail; and

c. Status reports from Bidder.

Disengagement:

At no cost to Agencies, Bidder shall transition data to a successor service provider. Bidder shall perform the transition activities in good faith and in a cooperative and expeditious manner

Yes No

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Transition Services:

Bidder must provide a description of the offered transition services and how they are met. Bidder must describe the proposed process (e.g., major activities and high-level timelines) for onboarding onto the online booking tool on or before the Launch Date. Bidder should explain the system capability for loading the existing information for Super Users, and Travelers. In the event Bidder realizes their Launch Date is not achievable, then Bidder must submit a project timeline that indicates the extended timeline and the justification for that extended timeline. In addition, Bidder must describe the process and tools available to transition data from Bidder’s system to a subsequent service provider in case of contract termination.

REQUIRED TRAINING SERVICES

Bidder must provide a description of the offered training services and how the requirements set forth are met

During the contract term and at no cost to Agencies or Travelers, Bidder shall provide training services for Agencies personnel on the use and functionality of the booking tool

Yes No (Required: Check only one)

Training services include, but are not limited to, the online booking tool, profile creation and management, user management, and reports

Yes No (Required: Check only one)

Bidder may provide training services by way of webinars or in-person onsite presentations, online user support and tutorials, and printable user guides

Yes No (Required: Check only one)

PREFERRED ADDED VALUE SERVICES

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Describe in detail any additional services that may be available from your firm or its affiliates. Indicate any additional costs for the services and describe in detail the methods used. Each service and its related costs should be defined separately

Bidder must describe with specificity any added value services including online tools and technologies related to the lodging services that are offered within the Proposal to Agencies or Travelers

Innovative ideas, new concepts and partnership arrangements other than those presented in this request for proposal will be considered. For example, these might include unique business features, special services or discounts your company can offer

PROFILE OF BIDDER'S QUALIFICATIONS AND EXPERIENCE

Describe the size and scope of all operations, including number of employees, locations, and years in business

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Describe the general nature of previous similar work, particularly work in the last three (3) years

Describe prior contracting experience with Agencies

Include a statement regarding financial stability, ability to perform the requisite services, and any other services proposed

Include any other information believed to be pertinent to this RFP (e.g., certificates, industry awards).

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National Program Response

a. Include a detailed response to Exhibit A, OMNIA Partners Response for National Cooperative contract.

Responses should highlight experience, demonstrate a strong national presence, describe how Bidder will educate its national sales force about the contract, describe how products and services will be distributed nationwide, include a plan for marketing the products and services nationwide, and describe how volume will be tracked and reported to OMNIA Partners.

b. The successful Bidder will be required to sign Exhibit B, OMNIA Partners Administration Agreement. Bidder should have any reviews required to sign the document prior to submitting a response. Bidder’s response should include any proposed exceptions to the OMNIA Partners Administration Agreement.

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Supplier Information

Company Name:

Contact Name:

Address:

Phone:

Fax:

Email:

Supplier Notes

By submitting your response, you certify that you are authorized to represent and bind your company.

Print Name Signature

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