OHL O-M - A Thorugh D Exhibits.pdf

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Old Hickory Lake Operation and Maintenance Services Requirements Contract
Solicitation number
W912P525RA0008
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This document is an Exhibit A Quality Assurance Surveillance Plan (QASP) for a federal contract, detailing the government's methodology for monitoring and evaluating contractor performance across multiple service areas. The plan establishes a comprehensive surveillance approach using three primary inspection methods: random sampling, planned sampling, and 100% inspection, with Acceptable Quality Levels (AQL) of 0.10 for most services and 0 rejects for critical functions like grass mowing and non-routine services. The Performance Requirements Summary outlines specific service requirements for numerous areas including campground maintenance, cleaning of facilities (comfort stations, portable toilets, picnic sites), litter pickup, equipment maintenance, and environmental services across multiple locations such as Avondale, Cages Bend Campground, and Old Hickory Beach Day Use Area.

The QASP provides detailed guidelines for calculating performance deductions based on sampling results, with specific examples demonstrating how defect percentages translate into financial penalties. Services are categorized by surveillance method, with most routine maintenance tasks subjected to random sampling at an AQL of 0.10, while critical or infrequent services like seeding, boundary line marking, and beach/playground maintenance require 100% inspection with zero tolerance for defects. The document includes a comprehensive table (Exhibit C) listing approximate quantities of services required across approximately 20 different locations, covering areas such as mowing, beach maintenance, campsite management, and various infrastructure support services.

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EXHIBIT A

QUALITY ASSURANCE SURVEILLANCE PLAN

1. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). This plan will be used to assure the Government that the work specified under this contract is completed satisfactorily. The Government retains the right to change or modify this plan at its discretion. The Government further reserves the right to change the method or level

(reduced, normal or tightened) of surveillance for any services at any time. Deductions for unperformed services will be determined in accordance with the deduction procedure for the surveillance method used.

2. DEFINITIONS:

2.1 Acceptable Quality Level (AQL). The AQL is a predetermined value selected and used by the Government

Quality Assurance Inspector to distinguish between satisfactory and unsatisfactory performance. For evaluation by random/planned sampling, AQL's are stated in percentages (i.e. 0.05, 0.10, 0.15, and 0.20) as per table A-1. The

AQL tables have three parts: Lot (Population) size, sample size, and the allowable reject level.

2.2 Lot (Population Size). The total number of required services per inspection period from which a sample is to be drawn.

Example: 505 picnic sites to be cleaned each scheduled day x 20 cleaning days/mo. (chosen inspection period)

10,100 Lot (population size)

2.3 Sample Size. The number of samples to be taken per lot size as determined by the assigned AQL level.

Example: AQL level of 0.10 and a population of 10,100 will equal a Sample Size of 26 as per Table A-1.

2.4 Allowable Reject Level (ARL). The ARL is the allowable margin of error allowed the Contractor under the

Random and Planned Sampling Method. When the observed total number of defects per inspection period is equal to or below the ARL, the work will be considered satisfactory. If the observed total number of defects per inspection period is greater than the ARL, the work will be considered unsatisfactory. Unsatisfactory ratings will require corrective action and/or deductions and will include a review of the Contractor's Quality Control Program.

Notification of unsatisfactory performance exceeding the ARL will be in the form of a Deficiency Report issued by the COR or authorized representative.

Example: AQL level of 0.10, population of 10,100, sample size of 26 will equal an ARL of 6 as per Table

A-1.

3. PAYMENT ANALYSIS.

3.1 Random Sampling Method. Surveillance based on random sampling is a Government Quality Assurance evaluation method designed to evaluate some part, but not all, of the contract service requirements being monitored.

This method, based on statistical theory, estimates the contractor's overall level of performance for a given service requirement. Random sampling is considered where there is a large homogeneous population, and a 100% inspection is not feasible. Surveillance of the results of a scheduled service is based on samples from finished work using the random sample table. These results are then compared to the specified performance standards.

3.1.1 Monitoring. Inspection of all services performed under this method will be conducted according to a schedule developed by the Government. Inspection samples will be selected randomly from each lot. Only those items appearing in the random samples will be used for evaluating performance.

3.1.2 Deductions. Once a random sample has been taken of a lot, and the number of defective items exceeds the ARL for that lot, a deduction will be based on the following example:

a. Monthly lot contract price for cleaning picnic sites is $5,050.00.

b. Lot size is 10,100 units.

c. Sample Size using an AQL of 0.10 is 26 (Table A-1).

d. Number of defects in the sample is 8 (ARL of 6 from Table A-1).

e. Percentage of sample defective is 0.308. (d/c = 8/26 = 0.308)

f. Deduction from the current month’s invoice is $1,555.54. (a x e = $5,050.00 x 0.308 = $1,555.54)

3.2 Planned Sampling Method. Surveillance by planned sampling, like random sampling, is designed to inspect some part, but not all of the contract service requirements being monitored. Planned sampling under this plan will differ from random sampling only in the way in which samples are selected. The same AQL tables will be used

(where practical) with lot size, sample size, and ARL's remaining the same. Planned sampling will be used in lieu of random sampling when the lot size is not large enough to make the random tables practical, or the service is not critical enough to warrant 100% inspection, or to avoid excessive travel and loss of productive time for the inspector. The results of these inspections, like random sampling, are then compared to the specific performance standards.

EXAMPLE: The inspector is to inspect bulletin boards. Bulletin board lot size is only 38 and occurs in only one park and the headquarters area. If the random sampling method determines that the inspector must inspect the cleaning service of restrooms in a particular park that contains a bulletin board, then the inspector may choose, by planned sampling, to inspect the cleaning of that bulletin board in that same park rather than drive to another park to make a separate similar inspection.

3.2.1 Monitoring. Inspection of all services performed under this method will be conducted according to a schedule developed by the Government. The Government may, however, choose facilities it wishes to inspect without randomly selecting. Only those samples will be used for evaluating performance.

3.2.2 Deductions. Once a planned sample has been taken of a lot, and the number of defective items exceeds the ARL (as chosen by the Government) for that lot, a deduction will be based on the following example:

a. Contract price for bulletin boards is $19.00.

b. Population size is 38.

c. Sample size using an AQL of 0.05 is 15.

d. Number of defects in the sample is 6 (ARL of 3).

e. Percentage of sample defective is 0.40. (d/c = 6/15 = 0.40)

f. Deduction for the current month is $7.60. (a x e = $19.00 x 0.40 = $7.60)

3.3 100% INSPECTION METHOD. Surveillance by this method requires that every occurrence of a performed service be monitored. Contract requirements using these evaluations are generally those that occur infrequently, or are essential, or are costly to perform. These results are then compared to the specific performance standards.

3.3.1 Monitoring. Inspection of all services performed under this method will be conducted according to a schedule developed by the Government. All services in a lot will be inspected and used for evaluating performance.

3.3.2 Deductions. The COR may require that all work which fails to provide the desired results be redone or reduce the contract price to equal the reduced value of the service. The contractor shall ensure that defects do not recur. If the contractor fails to rework the rejected areas or the defects are recurring, the Government may:

3.3.2.1 Reduce the contract price to equal the reduced value of the service.

3.3.2.2 Perform the required services, by contract or otherwise, and deduct any costs incurred by the

Government that is directly related to the performance of such services from the contractor's monthly invoice.

3.3.2.3 Terminate the contract for default.

3.3.2.4 Deductions. The deductions taken under this method will be based on the following example:

a. Monthly lot contract price for cleaning campsites in a park is $1,200.00.

b. Lot size is 60.

c. Sample size is 100% or 60.

d. Number of defects is 15.

e. Percentage of Sample defects is 0.25. (d/c = 15/60 = 0.25)

f. The deduction from the current month’s invoice is $300.00.

(a x e = f or $1,200.00 x 0.25 = $300.00)

3.3.3 Reinspection. Should it become necessary for the inspector to perform re-inspections of defective work that was required to be redone (due to failure of the Contractor’s Quality Control System to locate and cure these deficiencies prior to the Government's inspection), there will be a re-inspection/administration charge equal to the Actual Government Cost (AGC) at the Effective Hourly Rate (E.H.R.) applied to re-inspect. The

AGC re-inspection time will start the minute the inspector is called and or stops other duties to perform the re-inspection and will end when the inspector returns to the duty site after the inspection. These charges will be deducted from the contractor's monthly invoice. Deductions for re-inspection will be taken based on the following example:

Re-inspection of picnic site cleaning is required on 15 sites in a particular park and on 2 sites in another park.

The inspector was at the office when called to re-inspect. The actual time to inspect the two parks and return to the office was 40 minutes. The inspector's Effective Hourly Rate (E.H.R.) is $11.30 per hour. The re-inspection deduction will be made as follows:

E.H.R. x (inspection minutes / 60 minutes) = Deduction or

$11.30 x (40/60) = $7.53

If upon re-inspection the work is still defective, deductions will also be made as shown in 3.3.2.4.

Table A-1. Sample Sizes and Reject Levels Normal Surveillance.

Acceptable Quality Level (AQL)

0.05 0.10 0.15 0.20

Population Sample Reject Sample Reject Sample Reject Sample Reject Size Size Level Size Level Size Level Size Level

50 15 3 17 4 19 5 21 7

75 16 3 19 4 22 6 24 8

100 17 3 21 5 24 6 26 8

125 18 3 22 5 25 7 28 9

150 18 3 22 5 26 7 29 9

175 19 3 23 5 26 7 29 9

200 19 3 23 5 27 7 30 9

225 19 3 24 5 27 7 30 9

250 19 3 24 5 27 7 31 10

275 19 3 24 5 28 7 31 10

300 20 3 24 5 28 7 31 10

325 20 3 24 5 28 7 32 10

350 20 3 24 5 28 7 32 10

375 20 3 25 5 28 7 32 10

400 20 3 25 5 29 8 32 10

450 20 3 25 5 29 8 33 10

500 20 3 25 5 29 8 33 10

550 20 3 25 5 29 8 33 10

600 20 3 25 5 29 8 33 10

650 20 3 25 5 29 8 33 10

700 20 3 25 5 29 8 33 10

750 20 3 25 5 30 8 33 10

800 20 3 25 5 30 8 34 11

900 20 3 26 6 30 8 34 11

1,000 21 4 26 6 30 8 34 11

1,200 21 4 26 6 30 8 34 11

1,400 21 4 26 6 30 8 34 11

1,600 21 4 26 6 30 8 34 11

1,800 21 4 26 6 30 8 34 11

2,000 21 4 26 6 30 8 34 11

2,500 21 4 26 6 30 8 35 11

3,000 21 4 26 6 30 8 35 11

3,500 21 4 26 6 31 8 35 11

4,000 21 4 26 6 31 8 35 11

5,000 21 4 26 6 31 8 35 11

6,000 21 4 26 6 31 8 35 11

8,000 21 4 26 6 31 8 35 11

10,000 21 4 26 6 31 8 35 11

PERFORMANCE REQUIREMENTS SUMMARY

For use of this form, see DA PAM 715-15; the proponent agency is DCSLOG

MAXIMUM ALLOWABLE

REQUIRED PARAGRAPH DEGREE OF DEVIATION METHOD OF

SERVICES NUMBER STANDARD FROM REQUIREMENT (AQL) SURVEILLANCE

Grass Mowing C-2 Perform operation in 0 Rejects 100% Inspection accordance with the

Specifications

Clean Comfort C-3 Clean in accordance AQL 0.10 Random Sampling

Stations/Shower houses with the Specifications Lot is the number of cleanings to be performed during inspection period

Clean Portable C-3 Clean in accordance AQL 0.10 Random Sampling

Toilets with the Specifications Lot is the number of cleanings to

Clean Shelters C-3 Clean in accordance AQL 0.10 Random Sampling with the Specifications Lot is the number of cleanings to

Clean Picnic Sites C-3 Clean in accordance AQL 0.10 Random Sampling of cleanings to

Clean Camp Sites C-3 Clean in accordance AQL 0.10 Random Sampling of cleanings to

Litter Pickup C-3 Perform the services AQL 0.10 Random Sampling in accordance with the Lot is number

Specifications of services to be performed during

Trash Receptacles C-3 Perform the services AQL 0.10 Random Sampling

Specifications of services to be

REQUIRED PARAGRAPH DEGREE OF DEVIATION METHOD OF

Empty Dumpsters C-3 Perform the services AQL 0.10 Random Sampling

Specifications of services to be

Clean Sanitary C-3 Perform the services AQL 0.10 Random Sampling

Dump Stations in accordance with the Lot is number

Specifications of services to be preformed during

Clean Fishing C-3 Perform the services AQL 0.10 Random Sampling

Platform in accordance with the Lot is number

Specifications of services to be

Janitorial C-4 Perform services in AQL 0.10 Planned Sampling

Services accordance with the Lot is number

Specifications of services to be

Non-routine – C-5 Perform services in 0 Rejects 100% Inspection

Services accordance with the

Seeding, C-6 Provide services 0 Rejects 100% Inspection

Overseeding, Fertilizing, in accordance with and Herbicide Application the Specifications

Mark/Paint C-7 Perform work in 0 Rejects 100% Inspection

Boundary Lines accordance with the

Beach/Playground C-8 Provide weekly 0 Rejects 100% Inspection

Maintenance maintenance in accordance with

REQUIRED PARAGRAPH DEGREE OF DEVIATION METHOD OF

Beach Water C-8 Provide water testing 0 Rejects Planned Sampling

Testing in accordance with the Specifications

Pavement Striping C-9 Perform services in 0 Rejects 100% Inspection

And Sealing accordance with the

Holding Tank C-10 Perform services in 0 Rejects 100% Inspection

Pump Out accordance with the

Portable Toilet C-10 Perform services in 0 Rejects Planned Inspection

Pump Out accordance with the

Operate Wastewater C-10 Perform operation in 0 Rejects Planned Sampling

Treatment Plants accordance with the

- END OF EXHIBIT A –

EXHIBIT B

DELIVERY ORDER COST ESTIMATE

- END OF EXHIBIT B -

EXHIBIT C

APPROXIMATE QUANTITY BY AREA EXHIBIT C APPROXIMATE QUANTITY BY AREA

Location M o w a n d

T r im

A cr e s

B ea c h e s

B o a t ra m p s (#

/L a n e s)

C a m p site s

D u m p

S ta tio n s

D u m p ste r s

E n tr a n c e S ta tio n s

F ish in g

P la tfo rm

/F lo a t

P ic n ic

S h e lter s

P ic n ic

S ite s

P la y g ro u n d

(sets)

P o r ta b le

T o ile ts

C o m fo r t S ta tio n /S h o w er

H o u se

R o a d s (m ile s)

H o ld in g T a n k s

T ra ils (m ile s)

T ra sh g a r b a g e ca n s

W a sh er s/D r y e r s

Avondale 4.5 1/1 1 1 8 1 0.2 2 8

Barton Creek Access 1.0 1/1 0.2 2

Bull Creek Access 1.0 1/2 2 4 0.5 4

Cages Bend Campground 18.0 1/1 49 1 2 1 3 1 1 1 0.9 4 1

Cairo Access 0.4 1/1 1 0.2 2

Cedar Creek Campground 19.5 60 1 2 1 2 0.7 3

Cedar Creek Day Use Area 3.0 1 1/1 1 1 1 12 1 1 0.6 10 1

Coles Ferry Access 0.1 1/1 0.2 1

Davis Corner Access 0.8 1/2 1 0.4 3

Electronics Service Section 2.0 0.3 1

Env. Study Area 7.5 1 1 0.2 1.5 3

Hartsville Access 1.5 1/1 1 0.2 1 2

Hunters Point Access 0.6 1/1 1 0.2 2

Laguardo Day Use Area 6.0 1 1/2 1 1 1 1 25 1 1 0.5 1 12

Left Bank Day Use Area 7.0 1/1 1 1 1 0.7 8

Left Bank Field Area (Earthen

Dam)

27.0

0.1

Left Bank Nature Trail 1.0 0.1 1.5 8

Left Bank Operations Area 1.0 1 1 0.1

Left Bank CROC Area 1.0 0.1

Lock 3 Day Use Area 1.5 1 1/1 2 1 0.4 4

Lone Branch Day Use Area 7.0 1/1 1 1 2 25 1 0.4 14

Martha Gallatin 3.0 1/1 1 2 1 6 1 0.2 7

Nat Caldwell Park 2.5 1 1 0.1 2

Old Hickory Beach Day Use Area 11.0 1 5/5 1 1 1 22 1 1 0.6 28

Old Union Access 0.5 1/1 0.1 2

Right Bank Archery Range 13.0 1/1 1 0.3 0.8 6

Resource Mgr Office/Operations

Areas

5.6

0.3

Rockland Day Use Area 27.4 1/3 1 3 5 85 1 2 2.0 46

Sandy Chapel Access 0.6 1/1 1 0.2 1

Sandersville Access 0.2 1/1 1 0.2 2

Shutes Branch Day Use Area 7.0 2/2 3 1 14 2 1 1.0 1 14

Stark Knob Access 0.8 1/1 1 0.2 0.1 5

Walton Ferry Day Use 4.0 1/1 1 0.4 3

Totals 187.0 4 31/36 115 2 6 5 26 17 199 5 8 15 12.8 4 4.9 207 2

- END OF EXHIBIT C -

EXHIBIT D

CONTRACTOR GUIDELINES FOR:

1. Accident Prevention Proposal (Safety Plan)

2. Activity Hazard Analysis

ORNP 385-1-2

16 July 1993

HELPFUL HINTS FOR THE PREPARATION OF THE

CONTRACTOR'S

ACCIDENT PREVENTION PROPOSAL

1. The following are minimum considerations for developing the Contractor's Accident Prevention Proposal. These helpful hints raise a number of basic questions that need to be answered for the Contractor's safety plan to be an effective management tool for use by on-site supervision. This plan shall be specific for this job.

a. Time of Submittal. The safety plan and the activity hazard analysis for the first phases of the job shall be acceptable prior to start of work. The plan and analysis shall be submitted for review within ten (10) calendar days after notice of award so that discussion can take place at the pre-job conference. Job hazard analysis for later phases of work shall be acceptable prior to the start of that phase. It is recommended that the activity hazard analysis for the next phase of work be submitted twenty days before scheduled phase starts in order to give ample time for review. The safety plans shall contain a list of the phases to complete the works. Each phase shall have an anticipated start date. On short jobs, one submittal covering the total job will be sufficient.

b. Responsible Individual(s). Who will be responsible for enforcing the safety program and what are the basic duties? How will this person be held accountable? Include a statement that there will be compliance with pertinent provision of the U.S. Army Corps of Engineers Safety and Health Requirements Manual, EM 385-1-1.

c. Subcontractor Supervision. What procedures will be followed to assure that Subcontractor activities are fully integrated into the project safety plan and activity hazard analysis?

d. Indoctrination of New Employees Before Start of Work. Every employee is required to receive an initial safety briefing prior to starting work. The safety plan shall establish the procedures for ensuring the following

Items are covered:

(1) General safety policy and pertinent provisions of EM-385-1-1.

(2) Requirements for employee and project safety.

(3) Employee’s responsibilities for property and safety of others.

(4) Employee’s responsibilities for reporting all accidents.

(5) Medical facilities and required treatment.

(6) Procedures for reporting or correcting safety problems.

(7) Safe clearance procedures.

(8) Firefighting and other emergency procedures.

(9) Activity hazard analysis.

(10) Personal protective equipment.

e. On-the-Job Safety Meetings.

(1) When and where will the monthly safety meetings for all supervisors be held? Who will conduct the meetings and what will be covered?

(2) How will the weekly "toolbox" meetings be conducted?

f. Accident Reporting. The contract requires prompt reporting of injuries, fire, and property damage. Initial reports must be reported immediately to the on-site government representative and written reports shall be submitted within one to four working days. How does the safety plan reflect responsibilities assigned for immediate oral reporting, accident investigation, determining proper corrective action, and preparation of reports?

g. Sanitary Facilities. What toilet facilities will be provided considering the number and distribution of employees? What other considerations are planned for drinking water and washing facilities?

h. First Aid and Medical. Describe first aid facilities and qualifications of attendant. List telephone numbers of physician, ambulance, and hospital.

i. Housekeeping. How will access ways to work areas be maintained during work hours? What procedures will be followed to assure daily cleanup?

j. Fire Protection. Considering the availability of existing fire protection, what general types and size of extinguishers and fire barrels will be required to protect buildings, shops, and storage areas as well as to deal with special hazards such as welding and flammable liquids? Name the local professional fire fighters. List their telephone number.

k. Machinery and Mechanized Equipment. How will inspection of cranes, trucks, and other mechanical equipment be accomplished? Frequency, by whom, what type of records will be kept?

l. Hazardous Material/Waste. If hazardous material/waste not generated by the contractor is encountered during the work. The Contract Officer's Representative (COR) will be notified immediately. If hazardous material/waste is generated as a result of the work, the job hazard analysis must identify the material/wastes and describe handling and disposal procedures. Copies of disposal manifests must be furnished to the COR and retained in contractor files for a minimum of three years.

2. Posters, contests, safety awards help develop positive attitudes toward safety rules. What methods, if any, will be used on this project? Most accidents are preventable by well thought out and executed safety plans.

GUIDELINES FOR THE PREPARATION OF

ACTIVITY HAZARDS ANALYSIS

1. Activity Hazards Analysis Development. Before starting any major phase of work, an activity hazards analysis shall be developed and reviewed with the Government representative. This analysis will evaluate anticipated hazards and outline the proposed methods and techniques, which will be utilized to accomplish the work in a safe manner.

2. Phase of Work. Listed are examples of major phases of work, but this list is not all-inclusive. Phases of work shall be tailored to the specific characteristics of the contract. For example:

Storage, Handling, Use and Disposal of Hazardous Material/Waste

Preparation and Layout

Clearing and Grubbing

Earthwork

Trench Excavation

Blasting

Demolition

Concrete Placement

Steel Erection

Masonry

Electrical Work

Mechanical Work

Metal Siding

Roofing

Carpentry

Painting

Drop-in-Ceiling

3. Sample Activity Hazards Analysis. The enclosed sample shows a possible format for a phase safety plan that might be submitted on a representative project. This sample incorporates a phase of work, the safety hazards that may be encountered, and precautionary actions that will be taken to overcome these hazards.

4. Indoctrination. Employees performing the work must be made aware of the activity hazard analysis. For this reason, an important part of any phase plan is the indoctrination of all employees who will be performing the work. The foreman shall have a copy of the AHA and a copy of the Safety and Health Requirements Manual, EM 385-1-1, on every job site. The Government will furnish one copy of EM 385-1-1.

5. A Working Document. The AHA is a working document and must be reviewed and updated as more knowledge of the specific activity is gained.

- END OF EXHIBIT D -

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