Attachment - PWS (Draft)- Secure Shredding Service (Tinker AFB OK_Serv O25-008_ 2025 Jan 28).pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

SECURE SHREDDING SERVICES

Ref # Serv O25-008

Prepared by

OC-ALC/OBCA

28 January 2025

Commanders Safety Intent: The safety of everyone on Tinker AFB is our top priority. All Individuals must accept personal responsibility for safety and seek opportunities for improving the safety of our work environment. Everyone working on Tinker AFB is challenged to find, fix (if able) and report all hazards and near-misses. It is our shared duty to take every reasonable step and precaution to prevent accidents and preserve the health/safety of each contractor and government employee.

Section One

Description of Services

Scope: The Contractor shall provide all labor, tools, equipment, test equipment, material, parts, quality control, transportation and inspection manuals necessary to perform the Secure Shredding Services for Controlled Unclassified Information (CUI) at/for the Oklahoma City–Air Logistics Complex (OC-ALC). The listing for locations of pickup and placement of secure boxes is listed in Appendix A.

The Contractor shall be responsible for ensuring all services provided under this contract are in accordance with (IAW) the terms and conditions outlined herein, conform to the manufacturer’s equipment specifications and this PWS.

Requested Services: The Contractor shall be responsible for lock boxes, (biweekly, monthly, quarterly) shredding pickup, and bulk shredding services.

a) Shredding Requirement – The Contractor shall shred all documents at the pickup location (on Tinker AFB). The documents are not permitted to leave the installation/pickup location unless they are shredded. The Contractor shall utilize trucks with mobile shredders installed. This method will ensure the protection of data in any case of spillage due to weather, accidents, theft, etc.

b) Lock Boxes – The Contractor shall lease (monthly) to the Government secure lockboxes.

The location and quantity of these lock boxes are located in Appendix A.

c) Shredding Pickup – The Contractor shall provide pickup and shredding services for all Contractor supplied lock boxes. The shredding shall be in compliance with ISOO Notice 2019-03 Destroying CUI in paper form. Pickup locations and frequencies are located in Appendix A.

d) Bulk Shredding Services – Upon the request of the Government the Contractor shall provide pickup, transport, and shredding of bulk paper. The shredding shall be in compliance with ISOO Notice 2019-03 Destroying CUI in paper form.

Service Report: (SS) Upon completion of shredding pickup or bulk shredding request the Contractor shall provide a written Service Report to the COR and SME. The Contractor shall provide, by email, the service report monthly or within 5 business days of completion of bulk shredding to the COR. At a minimum, the service report shall contain the following information:

Company Name Requested service date or month of pickup Contract #

Description of Services provided to include lbs of material shredded Printed Name of Contract Manager Completion dates Complete Breakdown of the Labor Cost (hours and rate) Details of any other charges

Increase/Decrease of Equipment: The Government reserves the right to increase and/or decrease the number of the shredding services through means of a modification based on the Government need during the life of the contract. The Contractor shall provide the agreed upon services IAW the unit prices, terms and conditions agreed upon in the Basic and Option years of the contract.

Quality Assurance: According to the contract’s inspection clause, the Government will evaluate the Contractor’s performance under this contract. The COR will participate in the administration of this contract. Any matter concerning a change to the scope, prices, terms, or conditions of this contract shall be referred to the CO. All services to be performed by the Contractor during the period of this contract will be subject to review by the CO or COR.

Corrective Action Report (CAR)/Complaint Contractor Response Time: The Contractor shall provide a written response within two (2) business days which addresses the root cause, corrective action, and preventive actions in relation to the submitted CAR or Customer Complaint.

Continuation of Essential Department of Defense (DoD) Contractor Services During Crisis:

The Contractor shall establish and provide a written plan to ensure continued support during a crisis IAW Defense Federal Acquisition Regulation Supplement (DFARS) Clause 252.237-7023 and 252.237-7024, which is incorporated in full text in the contract. This plan shall be submitted with the Contractor’s proposal.

Hours of Operation: The Contractor shall perform the work required under this contract during the following days and hours: Monday through Friday, Time if variable and listed on Appendix A_. If work hours are required outside the hours stated, the Contractor shall contact the COR for approval from the CO. Upon approval from the CO, the Government Subject Matter Expert (SME) or COR must be present with the Contractor.

These dates and hours exclude Federal Holidays, base closures due to inclement weather, and furlough days, as applicable.

Special Qualifications: The Contractor shall provide personnel with the following special qualifications:

Contractor shall be prior approved for security and shredding capability by 72 ABW/IP office to ensure that services meet Department of Air Force Instructions for CUI Shredding.

Contractor Personnel: The Contractor shall provide the name of the Contract Manager (CM) and any alternates who shall act for the Contractor when the CM is absent. They shall be designated to the CO and COR, in writing, within ten (10) business days after the contract award date. The Contractor shall provide telephone numbers and email addresses where the CM and alternates may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at the OC-ALC on Tinker Air

Force Base (AFB). The CM or alternate shall be available to meet on the installation with Government personnel designated by the CO to discuss problem areas. The Contractor shall provide a CM who can read, write, speak, and understand English fluently.

The Contractor and Contractor personnel shall be required to identify themselves as contractor personnel by introducing themselves or being introduced as Contractor personnel. The Contractor personnel shall also display distinguishing badges or other visible identification for meetings with Government personnel or while performing work for the OC-ALC on Tinker AFB. The Contractor and Contractor personnel shall identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.

Listing of Contractor Employees: The Contractor shall provide an initial listing of names and position titles of employees who will come to Tinker Air Force Base to the COR within five (5) business days after the contract award date. Within ten (10) business days, the Contractor shall also provide an updated listing of personnel to the COR when employees affecting the work of this contract change status or position.

The Contractor shall be responsible for ensuring personnel, information, system, property, facility and, if applicable, international security requirements are met in accordance with the DD Form 254, Department of Defense Contract Security Classification Specification, and applicable Government regulation. The Contractor shall not employ persons on this specific contract if such employee has an unfavorable (criminal) background or is identified to the Contractor as a potential threat to the health, safety, security, and/or general well-being, or operational mission of the installation and its population. The Contractor shall not employ any person who is an employee of the United States (US) Government if the employment of the person would create a conflict of interest. The Contractor shall not employ any person who is an employee of the Department of the Air Force (AF), either military or civilian, unless such person seeks and receives approval according to the DoD 5500.7-R Joint Ethics Regulations (JER). In addition, the Contractor shall not employ any person who is an employee of the Department of the AF if such employment would be contrary to the policies contained in Air Force Instruction (AFI) 64-106, Air Force Industrial Labor Relations Activities. The Contractor shall be prohibited from employing off-duty CORs who are providing surveillance on any contracts/sub-contracts awarded to the Contractor. All contract personnel, depending on particular condition, occasion, or place or job assignment shall be required to wear professional and suitable attire. All Contractor personnel shall conduct themselves in a professional and courteous manner. The selection, assignment, reassignment, transfer, supervision, management, and control of contractor personnel in performance of this PWS shall be the responsibility and prerogative of the Contractor; however, the Contractor shall comply with the requirements set forth in this PWS and Tinker AFB regulations concerning the conduct of employees as referenced herein. The Contractor shall employ and maintain a technically trained and experienced work force.

Use this language for contracts which have ONLY off-site contract requirements:

Contractor Personnel: The Contractor shall provide the name of the Contract Manager (CM) and any alternates who shall act for the Contractor when the CM is absent. They shall be designated to the CO and COR, in writing, within ten (10) business days after the contract award date. The Contractor shall provide telephone numbers and email addresses where the CM and alternates may be contacted at any time. The CM or alternate shall have full authority to act for the Contractor on all matters relating to operation of this contract at the OC-ALC on Tinker Air Force Base (AFB). The Contractor shall provide a CM who can read, write, speak, and understand English fluently.

Spills: Upon occurrence of any spill that could enter the storm system or cause any harmful environment effects, the Contractor shall immediately call 911 to report the incident. When possible, the Contractor shall use a base telephone to receive help from Tinker AFB 911. If using a cell phone, the Contractor shall request Tinker AFB 911. The Contractor shall immediately report all environmental spills to the COR and UEC. The Contractor shall provide five (5) copies of a typed or written report about the incident within four (4) clock hours as follows:

One (1) copy to CO, two (2) copies to the COR, a copy for UEC and one (1) copy for record.

The format of the report shall be left up to the Contractor, but the report shall contain the following information:

1.) Name and contact number of person reporting the spill 2.) Date and time of incident 3.) Location and source of spill 4.) Substance or pollutant spilled 5.) Amount spilled and rate of discharge 6.) Any damages or injuries involved 7.) Extent of area impacted 8.) Potential hazards 9.) Actions taken 10.) Organizations contacted 11.) Remarks Section - that addresses the cause of the spill (e.g. human error, equipment, etc.) and whether 911 was called and which agencies responded.

Housekeeping: The Contractor shall keep the work areas clean and neat IAW industry standards, OSHA, fire and safety standards, and this PWS.

Privately Owned Motor Vehicles (POV): Contractor Contractor’s personnel shall comply with the directives pertaining to the operation of POVs on Tinker AFB, per AFMAN 31-116, in its entirety, “Motor Vehicle Traffic Supervision”. The Contractor shall comply with Tinker AFBI 24- 302, in its entirety for the operation of POVs within Tinker AFB.

Required Initial and Refresher Courses for On-Base Driver’s Training: The Contractor and all Contractor employees shall take and pass the on-base Driver’s Training Course before driving on or in the Ramp areas. The Contractor shall contact the COR to schedule training. On an annual basis, the Contractor shall take the refresher on-base Driver’s Training Course. The Contractor shall submit each employee’s on-base Driver’s Training Course certificates to the COR upon completion of the initial or refresher courses.

FOD Training for Vehicle Operations: Vehicle operators shall complete all FOD awareness and prevention training, as well as testing requirements, before driving any vehicle on the flight line.

The Contractor shall comply with DAFI 13-213_TINKERAFBSUP a10.4.1 & 2.16.4.

a) A10.4.1 - Airfield entry points. Entry points are marked with warning signs stating you are entering the airfield. Only government or POV/contractor owned/government leased vehicles with an airfield or ramp pass are authorized on the airfield. A FOD checkpoint is located at each airfield entry point.

b) 2.16.4 - Contractors. In accordance with AFMAN 91-203, it is the responsibility of the Contracting Division to ensure contractors understand and comply with the airfield driving program and base personnel security access requirements. Additionally, they will inform AM and 72 SFS of contractors who will have a requirement to drive on the airfield.

No contractor is authorized to drive on Tinker airfield until properly trained and access granted. This requirement must be written in contract agreements.

Non-Common Access Card (CAC) Holders: Non-CAC Card holders shall complete a Request for Identification Credential, AFMC Form 496, and submit it to Pass and Registration. The Government will issue a completed Identification Credential Defense Biometric Identification Data System, (DBIDS), ID. The Contractor shall ensure that their employees display and surrender the following: the DBIDS ID IAW, the Installation Integrated Defense Plan, Tinker Plan 31-101, and the “Installation Security Program,” in its entirety.

Restricted Area Badge Holders: The Contractor shall contact the COR within five (5) business days after the contract award date for details and forms. The Contractor employees shall submit a request for an identification credential, AFMC 496, within seven (7) business days of the contract award date. After the contractor badge is issued, the Contractor’s shall contact the appropriate security manager to initiate the process.

Contractor IDs: All Contractor badges shall be surrendered when the contract expires, are no longer needed, or when the Contractor’s personnel are no longer working under the contract or for the Contractor. The Contractor’s IDs expire on the last day of the current contract PoP. If the contract is extended, the Contractor and the Contractor’s personnel shall obtain new ID badges.

The requirement to obtain new badges includes the CAC ID, the DBIDS ID, and AF Form 1199C, Controlled/Restricted Area Badge.

All CAC cards shall be returned to the Pass and Registration, Bldg. 6611, after the completion of the contract, when no longer needed, or when the Contractor’s personnel are no longer working under the contract, or working for the Contractor. After the CAC card has been issued by Pass and Registration, the Contractor shall ensure that their employees are displaying and surrendering the card IAW the Installation Integrated Defense Plan, Tinker Plan 31-101, in its entirety. Five (5) calendar days after the badge has been returned to Pass and Registration, the Contractor shall provide copies of the turn-in receipts to the COR, either by US Postal Service or e-mail.

Contractors are assessed a fine of $50.00 when the badges have expired or are no longer required, if the CAC IDs, AF Form 1199C’s, AFMC Form 1168s, or DBIDS IDs are lost, stolen, or not returned to the Pass and Registration, Bldg. 6611. The 72 Security Forces Squadron (SFS) will attempt to fine the contract if money cannot be collected from the Contractor.

Foreign Nationals: The Contractor shall notify the COR before sending a Foreign National representative to perform services. Special rules apply for foreign nationals visiting a US Government facility.

ISO 50001 – Energy Management System. The OC-ALC is certified to ISO 50001 Energy Management Systems. All contractors are subject to the Energy Management System (EnMS) requirements and shall abide by certification guidelines whenever applicable.

a) EnMS Training. All Contractors servicing OC-ALC facilities, systems, and equipment at Tinker AFB shall complete Air Force provided initial EnMS Training. It is the responsibility of the Prime Contractor to ensure that all sub-contractors, vendors, and employees complete this training prior to beginning work on Tinker AFB.

b) The Contractor shall complete the required training and provide the completion notification to the COR within five (5) business days of contract award or before arriving on base.

Safety and Health on Government Installations: While performing work under this contract the Contractor shall comply with all applicable federal, state, and local and the specific Air Force regulations (as applicable) regarding occupational safety and health addressed in the PWS. During the execution of the contract the Contractor shall notify the CO, COR, and Government Contract Administrator (CA) within one (1) business day of any damage to Government property where the dollar value exceeds $500,000.00 and within two (2) work days, for any damage to Government property less than $500,000.00. The Contractor shall notify the (CO) within one (1) business day of any injury to contract personnel which occurs while on a Government installation.

Mishap notifications shall contain, as a minimum, the following information:

Contract, Contract Number, Name and Title of Person(s) Reporting Date, Time and exact location of accident/incident Brief Narrative of accident/incident (Events leading to accident/incident) Cause of accident/incident, if known Estimated cost of accident/incident (material and labor to repair/replace) Nomenclature of equipment and personnel involved in accident/incident Corrective actions (taken or proposed) Other pertinent information

If requested by the designated CO, the Contractor shall immediately secure the mishap scene/damaged property and impound pertinent maintenance and training records, until released by the Procuring Safety Office. Contractors will not dispose of contract data related to a mishap until notified to do so by the CO.

Applicable Regulations and Air Force Instructions:

29 CFR 1910 OSHA STANDARDS FOR GENERAL INDUSTRY

AFI 91-203 AIR FORCE OCCUPATIONAL FIRE AND HEALTH STANDARDS

AFI 91-207 THE US AIR FORCE TRAFFIC SAFETY PROGRAM 23 Jun 2021

AFI 31-218 AIR FORCE MOTOR VEHICLE TRAFFIC SUPERVISION

While on a government installation the Contractor shall be required to follow applicable installation traffic safety regulations and any applicable safety requirements required by the work center supervisor as it pertains to execution of the contract while in the work center; these may include but are not limited to general personal protective equipment such as safety glasses, hearing protection, and hard hats. The Contractor shall comply with base/shop emergency procedures for fire, tornado etc.

Communicating Hazards Of Workplace (CHOW): Contractor’s onsite representative communicates all hazards being introduced to the worksite by the Contractor. This is accomplished prior to commencement of work and refreshed daily during performance, IAW Contractor’s Site Safety Plan.

Safety and Health Plan: The Contractor shall be responsible for compliance with the OSHA Public Law 91-596. The Contractor shall submit a Safety and Health Plan (SHP) and corresponding site safety checklist to the CO and the COR (see Appendix C).

PGI 222.17, the COR shall pursue, as appropriate, the following methods of monitoring the Contractor’s performance regarding trafficking in persons such that non-compliances with FAR clause 52.222-50 are brought to the immediate attention of the Contracting Officer:

a. Keep the lines of communication open with the Contractor. At the Post-Award conference, remind the Contractor of his contractual responsibilities to notify the government if the Contractor receives notification of any alleged violations to this policy or if actions have been taken against the Contractor employees, subcontractor’s or subcontractor employees pursuant to the clause.

b. When appropriate, encourage Contractor to complete Human Trafficking Awareness Training.

c. Encourage the Contractor to take steps to investigate and eliminate slavery and human trafficking in their supply chains and to publish information for consumer awareness.

d. Periodically access the Department of State’s Trafficking in Person (TIP) website for updates and to view the latest reports. http://www.state.gov/g/tip

Speak Up for Safety: Safety surety is an integral part of our overall goal of establishing a world class safety and health program. Our “Speak Out for Safety” initiative ensures a partnership with contractors and government employees to further enhance safety to ensure we are looking out for all our partners and empowers all employees to actively participate in each other’s safety.

A safe workplace is everyone's business. As part of the contract team, military, civilian and contractor personnel are empowered to Speak Out for Safety (S.O.S.) when they observe an unsafe act.

Government personnel are empowered to intercede in events that pose imminent danger to personnel or catastrophic damage to property.

Emergency Procedures: The Contractor personnel shall follow the direction of the Government personnel with regard to emergency procedures, such as fire, tornado, active shooter, bomb threats, or other emergency. It is the responsibility of the Contractor to provide guidance and to establish procedures for its employees to respond to an emergency. It is the Contractor’s responsibility to account for their employees following an emergency evacuation. The Contractor personnel shall participate with the Government personnel in all fire and tornado drills at no additional cost to the Government.

Contractor Manpower Reporting (CMR): The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields in the Service Contract Report (SCR) at www.SAM.gov.

Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year Contractors may direct questions to the SAM.gov service desk (https://www.fsd.gov/fsd-gov/home.do).

Reporting Period: Contractors are required to input data by 31 October of each year.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

User Guide: Data for Air Force service requirements must be input at www.sam.gov. A quick start user guide is available at on the SAM.gov website at https://sam.gov/SAM/transcript/SCR_QSG.pdf. In addition, a full user guides for contractors and government personnel are available at https://www.sam.gov/SAM/pages/public/help/samUserGuides.jsf.

Training – General (including but not limited to): The Government COR will provide training via slides, video, or classroom prior to the Contractor performing work at the OC-ALC. The Government will be responsible for all approved costs associated with the training identified below. The COR will document training on and maintain copies of the completed AF IMT 1151, Training Attendance and Rating, as part of the contract surveillance file. The Government will add or remove training as required per Air Force Regulation.

(SS) The Contractor shall contact the COR prior to work being performed in order to accomplish the required training or to verify the required training as listed below has been completed:

Contractor Required Courses Course Number FOD and DOP Awareness Training Course Initial CHPMAS0000400SU AFMC FOD and DOP Awareness Training Refresher CHPMAS0001301CB Initial Fire Safety and Prevention Training CTESAF0000100SU

Refresher Fire Safety and Prevention Training, Computer Based Training (CBT)

CTEMAS0002900CB

OC-ALC Environmental Accountability/Solid Waste Training, CBT MTEMAS9713800BR OC-ALC Human Factors Training, CBT MTEPDV9775100BR Environmental Management Systems (EMS) - General Awareness Training

MTEENV9733070BR

ISO 50001 Compliance Training Records Management - User Training MLMW0188 Controlled Unclassified Information (CUI) Training_2022BG ZZZ2021CUI OC-ALC/OB Initial Workplace Specific FOD/DOP Briefing MTEMAS0002011BR Controlled Area Training MTEMAS9712900BR Controlled/Restricted Area Training MTEMAS9710130BR

Section Two

Performance Assessment

The Contractor shall be aware that in the absence of any contract requirement from the Service Summary (SS) does not detract from its enforceability nor limit the rights or remedies of the

Government under any other provision of the contract. The Contractor shall ensure the following SS requirements are accomplished:

EXAMPLE TABLE ONLY

Service Summary (SS) Table 2-1

SS PERFORMANCE OBJECTIVE

PWS

PARA.

PERFORMANCE

THRESHOLD

SS 1

The Contractor shall submit a Quality Control Plan with the contract proposal.

1.1. 100% Compliance

SS 2

The Contractor shall submit an Essential Service Plan with the contract proposal. The plan shall address the paragraphs deemed essential by the

PWS.

1.4. 100% Compliance

SS 3

SS 4

SS 5

SECTION THREE

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1. Government Furnished Property (GFP).

3.1.1. Government Property Repair/Maintenance (or Similar Requirement) On-Base.

Government Property Repair/Maintenance On-Base is not considered GFP in accordance with (IAW) Federal Acquisition Regulation (FAR) Parts 45 and 52.245 plus supplements. The responsible Government Organizations (OC-ALC/OM) for Government Property Repair/Maintenance On-Base will be responsible for the Government Property inventory, record keeping, reporting requirements (including Report of Survey), and disposal during the performance of this contract.

3.1.2. GFP - Repair/Maintenance Off-Base.

Not Applicable

3.2. Government Furnished Services (GFS) are applicable during the performance of this contract. The Government will furnish the following services at Tinker AFB (TAFB), OK:

3.2.X. Security Forces. The Government will provide general on-base security forces’ service.

The security forces’ telephone numbers are 911 for emergencies, 405-734-2000 for crimes in progress and 405-734-3737 for non-emergency calls. The off-base 911 center receives 911 cell phone calls. Cell phone callers need to advise the 911 off-base center they are on TAFB in order to be connected with the on-base 911 center.

3.2.X. Fire Emergency and Routine Services. The Government will provide general on-base fire protection services. The Contractor shall comply with fire prevention rules and regulations enforced by the TAFB Fire Prevention Branch. Call 911 for emergencies. For routine fire prevention matters call 405-734-3981 or 405-734-3982 and 405-734-7964 for after hours and weekends. For routine calls to dispatch call 405-734-7964.

3.2.X. Workspace. The Government will provide access to the equipment and adequate workspace around the equipment.

3.3. Government Property Incidental to the Government Installation or Site.

Note: Formerly termed Shared Property of the Government.

Not Applicable

3.4. Intangible Government Property.

Not Applicable

3.5. Contractor Acquired Property (CAP), Time & Material (T&M), Labor Hour (LH), Cost, or Travel Contract Line Item Numbers (CLINS).

Not Applicable