NWIPC Performance Work Statement and Attachment 1-7.pdf

U.S. Department of Homeland Security

Immigration and Customs Enforcement

Performance Work Statement

Detention Services

Northwest ICE Processing Center

December 2025

1.0. Objective

The objective of this contract is to obtain comprehensive detention, transportation, and food services for ICE detainees located in the Seattle, WA area in support of the ICE ERO Seattle Field Office as detailed below and as described within this document. The facility shall be located within an appropriate proximity and access to emergency services (medical, fire protection, law enforcement, etc.) and access to airport services for transportation requirements. The Service Provider shall furnish the facility and services inclusive of a trained and qualified management staff, supervision, manpower, relief officers, uniforms, equipment, vehicles, and supplies (which includes firearms, ammunition, body restraints, non-lethal devices, body armor, radios, and cellular telephones) to provide support seven (7) days per week, twenty-four (24) hours per day.

1.1. Background and Mission

U.S. Immigration and Customs Enforcement (ICE) is responsible for the detention, health, welfare, transportation, and deportation of aliens in removal proceedings, and those subject to a final order of removal from the United States.

The mission of ICE Enforcement and Removal Operations (ERO) is to identify, arrest, and remove aliens, who present a danger to national security or are a risk to public safety, as well as those who enter the U.S. illegally or otherwise undermine the integrity of immigration laws and border control efforts.

In implementing its mission, ERO is responsible for carrying out all orders for the securing and departure activities of aliens who are designated in removal proceedings and for arranging for the detention of aliens when such becomes necessary and prescribed by law.

1.2. Scope of Work

A service provider-owned/service provider-operated detention facility to house aliens 24 hours per day, 7 days per week, 365 days per year basis. The facility shall house approximately 1,485 males and 150 females of all security levels.

The detention facility shall provide safe and secure conditions of confinement based on the individual characteristics of a diverse population, including threat to the community, risk of flight, type and status of immigration proceeding, community ties, medical and mental health issues. The detention facility shall provide easy access to legal services; abundant natural light throughout the facility; ample indoor and outdoor recreation that allows for vigorous aerobic exercise with extended hours of availability - a minimum of four hours per day of outdoor recreation; private showers and restrooms (where practicable); cafeteria style meal service or satellite feeding; non-institutional alien clothing; contact visitation (if applicable), including special arrangements for visiting families, with extended hours including nights and weekends;

private areas for attorney-client visits, with video teleconferencing capabilities; noise control;

enhanced, but controlled freedom of movement (although the manner and degree of implementation may vary based on security levels); enhanced law library and legal resources (including computers with limited web access to accommodate the ICE provided online law library via the ICE Portal); and enhanced programming, including religious services and social programs and dedicated space for religious services.

Virtual Attorney Visitation Capability

Virtual attorney visitation is an established facility protocol that allows attorneys (or legal representatives) to contact the facility and schedule video teleconference (VTC) visitation with their detainee client(s) at least 24 hours in advance of the desired teleconference. The facility plant layout and design shall accommodate a minimum of seven (7) virtual attorney visitation rooms. The utilized space/room must be private, allowing confidential attorney-client conversations, and equipped with video teleconference equipment and/or tablet(s) permitting both visual and audio communications. The room must also have a windowed door or other mechanism that allows detainee observation for safety. While the designated space and equipment can be utilized for other purposes, it is expected that virtual attorney visitation will be made available for at least six (6) hours each day.

Detention services shall be performed in accordance with the optimal level of the most current version of the National Detention Standards (NDS). The current version is NDS 2025 available at 2025 National Detention Standards | ICE. The service provider shall also abide by the March 7, 2014, Department of Homeland Security (DHS) regulation under the Prison Rape Elimination Act of 2003 (PREA; P.L. 108-79), Standards to Prevent, Detect, and Respond to Sexual Abuse and Assault in Confinement Facilities (DHS PREA Standards) available at https://www.gpo.gov/fdsys/pkg/FR-2014-03-07/pdf/2014-04675.pdf.

The service provider shall be responsible for obtaining and maintaining American Correctional Association (ACA) Adult Local Detention Facilities (ALDF) accreditation. Conformance with the ACA ALDF Standards is required on the first day of contract performance and accreditation https://portal.ice.gov/home https://www.ice.gov/detain/detention-management/2025 https://www.gpo.gov/fdsys/pkg/FR-2014-03-07/pdf/2014-04675.pdf shall be obtained within 18 months from the contract award. If the facility is already accredited, reaccreditation shall occur as required by ACA. The Service Provider shall be responsible for obtaining and maintaining accreditation under the National Commission on Correctional Health Care (NCCHC) within one year of contract performance.

The service provider shall furnish all personnel, management, equipment, supplies, training, certification, accreditation, and services necessary for the performance of all aspects of the contract. Unless explicitly stated otherwise, the service provider is responsible for all costs associated with and incurred as part of providing the services outlined in this contract.

The service provider shall provide fully operational radios assigned to each detention officer (including relief officers). The service provider will maintain a serviceable, in stock, backup quantity of radios that are adequate for all staff and enough to cover backup staff and/or repairs and downtime.

The service provider will provide secure custody, care, and safekeeping of aliens in accordance with the state and local laws. The Service Provider shall guarantee that there are no legal impediments to housing ICE detainees under Washington state law and concur that the risk is solely on the Contractor. The Contractor agrees to accept and provide for the secure custody, care, and safekeeping of detainees in accordance with the State and local laws, standards, policies, procedures for firearms requirements, or court orders applicable to the operations of the facility.

The service provider shall enforce disciplinary actions against any alien who is not in compliance with the rules and procedures of the facility in accordance with applicable NDS 2025 and applicable ICE policy.

The facility shall include a special management unit(s) for administrative and discipline segregation.

In cases where there is a conflict in requirements, the most stringent standard shall apply. If the service provider is unable to determine which standard is more stringent, the Contracting Officer's Representative (COR) shall determine the appropriate requirement.

The COR does not have the authority to modify the stated terms of the contract or approve any action that would result in additional charges to the government beyond what is stated in the contract line-item number schedule. The Contracting Officer (CO) shall make all modifications in writing.

The service provider does not have a right of refusal and shall take all referrals from ICE.

Exceptions may be allowed as determined by the COR and ICE designated official. For example:

any alien found to have a medical condition that requires medical care beyond the scope of the service provider’s health care provider. In the case of an alien already at the facility, the service provider shall notify ICE and request transfer of the alien from the facility. The service provider shall permit ICE reasonable time to make alternative arrangements for the alien.

DHS, ICE, federal entities, and third-party inspectors will conduct scheduled and unscheduled audits and inspections of performance to ensure contract compliance. Inspectors shall always have full access to the facility and in all areas of performance. The service provider shall provide full and complete cooperation for all requests related to detention oversight or investigation conducted by the government or third-party inspectors on behalf of the government.

Aliens are classified as High (Level 4 - Red), Medium-High (Level 3 - Orange), Medium-Low (Level 2 - Green) or Low-Risk (Level 1 - Blue). Upon discovery that an alien may be a juvenile, the service provider shall immediately notify the COR and follow the instructions of the COR.

The service provider will not house any non-ICE population at the facility without the express prior written approval of the CO.

ICE will review and approve all design documents and maintain approval of final inspection of the facility before occupancy.

1.3. Facilities

1.3.1. Detention Site Standards

The Service Provider shall ensure that detention sites conform to NDS 2025, the Architectural Barriers Act of 1968, as amended, and Section 504 of the Rehabilitation Act of 1973.

For safety, security, and sanitation purposes, an inspection of housing areas shall be conducted by a supervisor at a minimum of once per shift. The inspection shall be logged into the security logbook and available for review by the COR and/or ICE official.

All locks, windows, walls, floors, ventilators, covers, access panels, and doors shall be checked daily for operational wear and tampering. The Service Provider shall take immediate action to repair all defective equipment.

The facility shall be subject to periodic and random inspections by the COR, an ICE official, or other officials to ensure compliance with ICE Standards.

1.3.2. Detention Space

The facility shall meet, at a minimum, all ACA ALDF requirements and NDS 2025 requirements. The Service Provider shall provide for ICE processing/holding space operated in accordance with ICE policy 11087.2 Operations of ERO Holding Facilities:

located at https://icegov.sharepoint.com/sites/inSight-ero/policy/SitePages/Policy%20Statements/11087-2.aspx.

The processing/holding space shall be for in-processing and out-processing of aliens and must have a minimum capacity of 215 standing aliens.

1.3.3. Physical Plant

The facility operation and maintenance shall ensure that aliens are housed in a safe, secure, and humane manner. All equipment, supplies, and services shall be Service Provider-furnished and in operating condition, except as otherwise noted.

The facility, whether expansion or an existing physical plant, shall be operated, and maintained in accordance with all applicable federal, state, and local laws, regulations, codes, guidelines, and policies. In the event of a conflict between federal, state, or local codes, regulations, or requirements, the most stringent shall apply. In the event there is more than one reference to a safety, health, or environmental requirement in an applicable law, standard, code, regulation, or government policy, the most stringent requirement shall apply.

The facility shall provide housing configurations commensurate with the security needs of the population.

The facility, whether expansion or existing physical plant, shall comply with the building code under which it was permitted at the time of original construction. Any expansion https://icegov.sharepoint.com/sites/inSight-ero/policy/SitePages/Policy%20Statements/11087-2.aspx https://icegov.sharepoint.com/sites/inSight-ero/policy/SitePages/Policy%20Statements/11087-2.aspx or renovation of the facility shall be subject to the existing and applicable building codes at the time of the expansion or renovation.

The facility, whether expansion or existing physical plant, shall comply with the requirements in effect at the time of the original facility construction of the Architectural Barriers Act of 1968 as amended and the Rehabilitation Act of 1973 as amended. The standards for facility accessibility by physically handicapped persons as set forth in “Uniform Federal Accessibility Standards/Fed Std. - 795 4/01/88 Edition” (UFAS) shall apply. All areas of the buildings and site shall meet these requirements.

A safety program shall be maintained in compliance with all applicable Federal, State and local laws, statutes, regulations, and codes. The Service Provider shall comply with the requirements of the OSHA and all codes and regulations associated with 29 CFR §§ 1910 and 1926.

Fire alarm systems and equipment – all fire detection, communication, alarm, annunciation, suppression, and related equipment shall be operated, inspected, maintained, and tested in accordance with the edition of the applicable national electrical code and life safety codes under which the facility was permitted at the time of original construction. Any changes to the fire alarm systems or equipment shall be subject to the existing and applicable codes at the time of the changes.

The Service Provider will provide outside lighting, which is enough to illuminate the entire facility and secure perimeter, subject to ICE’s visual inspection and approval.

Promptly after the occurrence of any physical damage to the facility (including disturbances), the Service Provider will report such damage to the COR and ICE official.

It shall be the responsibility of the Service Provider to repair such damage, to rebuild or restore the institution.

Government staff will be on-site to monitor contract performance and manage other government interests associated with the operation of the facility. Government staff will have full access to all areas of the facility. Service Provider access to the government required space must be pre-approved by the COR. In case of emergency the Service Provider shall notify the COR promptly.

1.3.4. Business Permits and Licenses

The Service Provider shall obtain all required permits and licenses by the date of contract award. The Service Provider must (depending on the state’s requirements) be licensed as a qualified security service company in accordance with the requirements of the district, municipality, county, and state in which the facility is located. Throughout the term of this contract, the Service Provider shall maintain current permits/business licenses and make copies available for government inspection. The Service Provider shall comply with all applicable federal, state, and local laws and all applicable Occupational Safety and Health Administration (OSHA) standards.

ICE will review and approve all design documents and conduct final inspections of the facility before occupancy. The Service Provider should also review Attachment 12 – EOIR Design Standards, and Attachment 13 – Contract Detention Facility Design Standards, and Structured Cable Plant Standard and comply as applicable.

1.3.5. ICE Administrative Space

Administrative and support space for ICE staff of approximately 60 employees. Including approximately:

a) 24 Offices – Deportation Officers (DO) (8x8)

b) 4 Offices – Supervisory Detention and Deportation Officers (SDDO) (100 sq ft)

c) 2 Offices – Assistant Field Office Director (AFOD) (100 sq ft)

d) 1 Office – MPA/COR (100 sq ft)

e) 1 Office – DSM (8x8)

f) 1 Office – IT (8x8)

g) 1 Office – Intelligence Officer (8x8)

h) 1 Office – FOD/DFOD drop office (100 sq ft)

i) 1 Office – PIV room (100 sq ft)

j) 2 Offices – Travel (8x8)

k) 1 Secure Contact Window for visitors

l) 1 Waiting Room

m) 1 File room with rolling file shelves

n) 1 Storage Room

o) 1 Supply Room

p) 2 Open areas for Copier/fax/printer/shredder and tables for working with files

q) 8 Workstations – Enforcement and Removal Assistants (ERA) (8x8)

r) 22 workstations – Case Processing Specialists and other visitors assisting ICE (8x8)

s) Employee break room with kitchenette (i.e. small food storage/preparation area including a refrigerator, microwave and sink and garbage disposal at a minimum) - within the ERO area.

t) IT computer support rooms including specialized requirements for climate-controlled IT equipment

u) Conference room (with video teleconferencing (VTC) capability

v) Secure file room – with safes

w) Male restroom with two stalls, two urinals, and lockers (not used/shared with aliens)

x) Female restroom with three stalls and lockers (not used/shared with aliens)

y) Training room – adjacent to or within ICE space

z) Employee fitness center/weight room that includes male/female showers and lockers in separate rooms – for ERO employees only

aa) Employee firearms lockers that meet NDS standards

bb) Consulate affairs room

cc) Lactation room with running water, refrigerator, and comfortable furniture that is washable.

The Service Provider is required to provide an ICE office and support space at or immediately adjacent to the detention facility.

All office, administrative, support, and multiple use space shall be complete with appropriate electrical, communication, and phone/fax/VTC connections. VTC connections will use a primary rate interface T1 connection, at a minimum.

All ICE administrative, support, and multiple use spaces shall be clean, free from mold, climate controlled, with Heating, Ventilation, and Air Conditioning (HVAC) thermostat located outside a private office (within open space) controlling no more than 1,500 square feet. The ICE administrative space shall be separate from, but accessible to, housing units and the centralized visiting area. The ICE administrative space shall be secure and inaccessible to Service Provider staff, except when specific permission is granted by on-site ICE staff. The Service Provider shall be responsible for all maintenance, security, and janitorial costs associated with the ICE administrative space, to include painting the walls and replacing the carpeting every five years. All other years, the carpet should be cleaned at least once per year or at the direction of the COR and touch-up painting should be done as needed. All ICE administrative and support space shall be cleaned daily (between the hours of 8 a.m. and 4 p.m.) by government cleared Service Provider janitorial staff. The Service Provider is responsible for coordinating clearance activities for their janitorial staff with the government and for costs associated with clearance. Cleaning services to be performed every day include but are not limited to dusting all surfaces within the open spaces and offices upon request, emptying all trashcans and replacing liners, vacuuming all carpeting, and sweeping and mopping all floors that are not carpeted, cleaning and disinfecting all common touch items such as door handles, countertops, sinks, toilets, and tables.

Stairwells are to be cleaned weekly to include sweeping, mopping, and cleaning the railings.

1.3.6. Additional Requirements for ICE Administrative Office Space

All furniture and case goods will be furnished by the Service Provider, throughout the length of the contract, and be in good working order with no damage. Any systems furniture, such as cubicles, shall be electrically hardwired to the building electrical support by the Service Provider, and have bottom raceways for data and telecommunications. The systems furniture must have knockouts within the bottom raceways as well as numerous grommets within the work surface. The systems furniture must have some universal requirements for a workspace to include a desk, chair, desk storage, overhead storage (with locking flipper doors) and lighting capacity under the overhead storage. All chairs are to be replaced every 2-3 years or as needed based on condition. All other case goods should be replaced every 5-7 years or as needed.

Cubicles will be standard size with a minimum of 64 usable square feet, unless otherwise authorized by the COR. The government will provide and install IT equipment for government office spaces. The Service Provider is responsible for providing phone/fax/Internet/VTC services and responsible for the costs for such services.

ICE will provide and install IT equipment in office spaces for ICE personnel only, including CPUs, screens, printers, fax machines, and copiers.

1.3.7. Office of the Principal Legal Advisor (OPLA) Space

Administrative and support space for approximately 30 employees.

OPLA Space Requirements – based on a 1,635 bed Correctional Detention Facility (if OPLA shall be located or relocated elsewhere in the complex):

Refer to ICE/OPLA Design Standards for specific office and workstation sizes and specific furnishing and utility requirements for a 1,635 bed Contract Detention Facility. All furniture and case goods shall be furnished by the service provider, throughout the life of the contract, in accordance with ICE/OPLA Design Standards. The standards include but are not limited to the following:

a) 1 - Office – Supervisory Attorney (100 sq ft)

b) 20 - Offices – Attorneys (8x8)

c) 8 - Workstations – Legal Technician workstations (8x8)

d) 2 - Workstations – Mail/File Clerk (8x8)

e) 1 - Conference room/Law Library

f) 1 - Break room

g) 1 - Supply room

h) 1 - Storage/Copier room

i) 1 - Support workstation for fax/scanner/network printer

j) Separate entrance for OPLA staff is requested with access to the parking lot, which must be ADA compliant

k) OPLA Support Space must be provided per the ICE/OPLA Design Standards

l) OPLA space shall be contiguous

1.3.8. U.S. Citizenship and Immigration Services (USCIS) Space

Administrative and support space for approximately 8 employees including approximately 4 offices and 4 workstations. Offices must provide complete privacy (i.e.

sound proofing) for asylum officers to conduct interviews.

1.3.9. Executive Office for Immigration Review (EOIR) Space

Refer to ICE/EOIR design standards for specific office and workstation sizes and specific furnishing requirements for a 1,635-bed facility. All furniture shall be furnished by the Service Provider in accordance with ICE/EOIR design standards. Support space includes:

a) 5 courtrooms - Each courtroom will have the capability to hold live court as well as via video teleconferencing.

b) 5 Courtroom Sub-Lobbies

c) Secure Judge’s corridor

d) Public/detainee secure corridors

e) 5 Judges Chambers (hard walled office) (100 sq ft)

f) 2 Court Administrator offices (8x8)

g) 15 Offices (hard walled) (8x8)

h) 15 Workstations (8x8)

i) 1 Visitation space (pro-bono room) must be provided to meet the ACA and NDS standards

j) EOIR Support Space must be provided per the ICE/EOIR Design Standards

k) EOIR space shall be contiguous

Note: A separate, Americans with Disabilities Act (ADA) compliant, entrance for judges and staff is required with complete security system and access to parking lot.

For further EOIR space requirements, please see US Department of Homeland Security, US Immigration and Customs Enforcement, Office of Enforcement and Removal

Operations, Contract Detention Facility and Intergovernmental Service Agreement, Design Standards for Executive Office for Immigration Review, Jun 2011

For further ICE and OPLA space requirements, please see Contract Detention Facility (CDF) Design Standards for Immigration and Customs Enforcement (ICE), May 14, 2007;

addendums: ICE Cabling Standards; Phone Specifications.

1.3.10. Parking Spaces at the Contracted Detention Facility:

The Contractor shall provide hard surface (concrete or asphalt) parking for all ICE employees and visitors at no additional cost. A minimum of 150 secured surface parking spaces on-site at the facility exclusively for Government employees and ICE visitors’ parking spaces shall be reserved for ICE, USCIS, OPLA, and EOIR. The Contractor must provide ICE employee parking on a secure surface (concrete or asphalt) striped parking lot. The ICE employee parking area shall be well lit, shall have privacy mesh on the fencing, and shall drain well. The ICE employee parking spaces shall be striped and have reserved spaces, all spaces shall be painted at least once per year and as directed by the COR or designated ICE official. The ICE employee parking lot shall have an automated entrance and exit gate, operated by the Contractor-provided building access badge system.

The Contractor shall provide an on-site hard surface (concrete or asphalt) parking lot for visitors. Street parking for ICE visitors is not acceptable.

1.4. Environmental Health

The Service Provider shall implement all general housekeeping and environmental cleaning and disinfection in all areas where medical, dental, mental health, and intake medical screening services are rendered, including routine and terminal cleaning of medical housing and medical isolation units.

1.4.1. Environmental Health

The Service Provider shall implement all requirements of the Environmental Health and Safety sections of the current NDS 2025 in the health services areas, to include all areas where medical, dental, mental health, and medical screening services are performed.

The Service Provider shall implement all general housekeeping, environmental cleaning, and disinfection in all areas where medical, dental, mental health, and intake medical screening services are rendered, including routine and terminal cleaning of medical housing and medical isolation units.

1.4.2. Sanitation and Hygienic Living Conditions

The Service Provider shall comply with the requirements of the OSHA and all codes and regulations associated with 29 CFR 1910 and 1926. The Service Provider shall comply with all applicable ICE, federal, state and local laws, statutes, regulations, and codes. In the event there is more than one reference to safety, health, or environment requirements in an applicable, law, standard, code, regulation, or ICE policy, the most stringent requirement shall apply.

1.4.3. Maintain Institutional Emergency Readiness

The Service Provider shall submit an institutional emergency plan that will be operational prior to the end of the transition period, in accordance with NDS 2025, Standard 1.1 Environmental Health and Safety. The emergency plan shall include provisions for two or more disturbance control teams consisting of at least 12 people on each team. The Service Provider shall provide protective clothing and equipment for each team member and 20 percent of all additional facility detention officers shall be maintained in a secure location outside the perimeter of the facility. The plan shall receive the concurrence of the COR prior to implementation and shall not be modified without the further written concurrence of the CO.

The Service Provider shall have written agreements with appropriate state and local authorities that will allow the Service Provider to make requests for assistance in the event of any emergency incident that would adversely affect the community.

Any decision by ICE or other federal agencies to provide and/or direct emergency assistance will be at the discretion of the government. The Service Provider shall reimburse the government for all expenses incurred in providing such assistance.

The Service Provider shall submit to the COR a proposed inventory of intervention equipment (e.g., weapons, munitions, chemical agents) intended for use during the performance of this contract. The COR, prior to the end of the transition period, shall provide a concurrence of the intervention equipment. The approved intervention equipment inventory shall not be modified without prior written concurrence of the

CO.

The Service Provider shall obtain the appropriate authority from state or local law enforcement agencies to use force as necessary to maintain the security of the facility.

1.5. Armed Transportation Services

The Service Provider shall provide all such ground transportation services as may be required to transport aliens securely, in a timely manner, to locations within the Seattle Field Office (AOR) or as directed by the COR and/or designated ICE official. This includes but is not limited to Tukwila, WA, Ferndale, WA, Yakima, WA, Wenatchee, WA, Spokane, WA, Richland, WA, Portland, OR, Eugene, OR, and Medford, OR. The Service Provider shall also transport detainees to various appointments. Regular transportation to key sites shall be provided as necessary and additional transportation requirements as requested by the COR and/or designated ICE official. Transportation services requested by the U.S. Marshall’s Service (USMS) and Customs and Border Protection (CBP) may be performed on a case-by-case basis.

Transportation will only be provided if it can be completed as part of a normal run; special runs solely for USM or BP will not be allowed. Any USMS or CBP run must also be performed within normal working hours. When officers are not providing transportation services, the Service Provider shall assign the employees to supplement security duties within the facility. However, the primary function of these officers is transportation. Duties performed by these officers shall not incur any additional expenses to the Government.

The Service Provider shall assign, at a minimum, two-person teams of transportation officers whenever necessary throughout a 24-hour period, 7-days a week, including weekends and holidays. The COR shall approve the number of teams assigned to any shift or period to meet the needs of ICE transportation requirements. When transporting detainees of the opposite gender, assigned transportation staff shall call in their time of departure and odometer reading;

and then do so again upon arrival, to account for their time. Except in emergency situations, a single transportation staff member may not transport a single detainee of the opposite gender.

Further, if there is an expectation that a pat down will occur during transport, an assigned transportation staff member of the same gender as the detainee(s) must be present.

The COR may determine on a case-by-case basis, according to the NDS 2025 on Transportation by Land (considering the distance traveled, the status of detainees transported, number of stops, etc.) that a two-person team is not necessary for some transportation routes. In all other cases, a minimum of two officers shall be assigned, as described above.

The Service Provider shall furnish suitable vehicles in good condition, approved by the Government and in-line with the NDS 2025 requirements, to safely provide the required transportation services per facility as listed below. The Service Provider shall comply with all federal and state laws regarding inspections, licensing, and registration for all vehicles used for transportation. The Service Provider will provide parking spaces for the required vehicles at the facility.

The Service Provider may acquire additional vehicles as deemed necessary by the Service Provider at no cost to the Government. The Service Provider shall not allow employees to use their privately-owned vehicles to transport detainees. The Service Provider shall furnish vehicles equipped with interior security features in accordance with NDS 2025. The Service Provider shall provide the interior security specification of the vehicles to ICE for review and approval prior to installation. Vehicles furnished by the Service Provider shall be equipped with interior security features such as, but not limited to door lock controls, window locks, a wire cage with acrylic panel between the driver seat and the rear passenger seats and provide physical separation of detainees from Detention Officers.

Personnel provided for transportation services shall be of the same qualifications, receive the same training, complete the same security clearances, and wear the same uniforms as those Service Provider personnel provided in the other areas of this contract. Transportation officers shall have the required state licenses for commercial drivers with the proper endorsement limited to vehicles with Automatic Transmission and meet the federal and state licensing requirements.

All transportation officers shall be armed in the performance of these duties.

The Service Provider shall supply and maintain restraining equipment, per NDS 2025 Standard

1.2 “Transportation (by Land).” ICE personnel reserve the right to approve such restraining equipment, as well as the right to inspect such restraining equipment.

The Service Provider shall comply with ICE transportation standards related to the number of hours the Service Provider employee may operate a vehicle. Overnight lodging resulting from transportation services shall be approved in advance by the COR and designated ICE official;

overnight lodging expenses shall be billed at rates not to exceed the applicable GSA per diem rates https://www.gsa.gov/travel/plan-book/per-diem-rates. Transportation shall be https://www.gsa.gov/travel/plan-book/per-diem-rates accomplished in the most economical manner and in accordance with the applicable GSA per diem rates.

The Service Provider shall, upon order of the COR, or upon his or her own decision in an urgent medical situation, transport a detainee to a hospital location. An officer, or officers, shall keep the detainee under constant supervision 24 hours per day until the detainee is ordered released from the hospital, or at the order of the COR. The Service Provider shall then transport the detainee to the detention site.

The COR may direct the Service Provider to transport detainees to unspecified, miscellaneous locations, within a 50-mile radius of the facility and other ICE designated locations.

When the COR or ICE designated official provides documents to the Service Provider concerning the detainee(s) to be transported and/or escorted, the Service Provider shall deliver these documents only to the named authorized recipients or his or her designee. The Service Provider shall ensure the material is kept confidential and not viewed by any person other than the authorized recipient.

The Service Provider shall establish a fully operational communication system compatible with ICE communication equipment that has direct and immediate contact with all transportation vehicles and post assignments. Upon demand, the COR shall be provided with the status of all vehicles and post assignment employees.

Failure of the Service Provider to comply fully with the detainee(s) departure as pre-scheduled may result in the Service Provider having deductions made for non-performance.

ICE anticipates normal transportation requirements other than hospital visits and local needs.

In addition to unspecified or miscellaneous locations, the contract facility must support transportation to and from locations as directed by the COR and ICE official. All transportation reports must be submitted to the COR within two business days of trip completion.

Monthly Status Report: The report will include at a minimum the information required for each G-391 for every trip as indicated on the G-391 A breakdown of hours and personnel will also be provided and divided into Transportation Guard Hours and Stationary Guard Hours. A breakdown of vehicles used (year, model, and capacity) will also be required if the Service Provider is using Service Provider owned vehicles. This information will be available electronically to government users and submitted in addition to the invoice each month.

1.6. On-call Guard Services

The Service Provider shall provide on-call guard services as requested by the COR and/or ICE designated official and shall include, but is not limited to, escorting and guarding detainees to medical or doctor appointments; hearings; ICE interviews; and any other remote location requested by the COR and designated ICE official. Qualified guard personnel employed by the Service Provider under their policies, procedures, and practices will perform such services. The Service Provider agrees to augment such practices as may be requested by ICE to enhance specific requirements for security, detainee monitoring, visitation, and contraband control.

Upon the order of the COR and designated ICE official or in an emergency, the Service Provider shall provide an officer to safeguard the detainee(s) at a medical facility while undergoing medical examination or treatment as either inpatient or outpatient care. Such assignments may include but are not restricted to medical appointments of detainees. The detainee shall be kept under constant supervision. Public contact is prohibited unless authorized in advance by the

COR.

The numbers and frequency of these services shall vary, but to the extent possible, the COR and ICE designated officials shall notify the Service Provider 48 hours in advance of such need and four hours of a schedule for the remote post to be manned. One guard shall be authorized for such a post unless the COR specifies additional guards are required.

The following notes are applicable to the above posts:

a) All on-call posts require at least one guard that is of the same sex as the detainee.

b) Additional officers for each post assignment may be required at the direction of the COR and ICE Supervisor when operationally necessary.

c) All necessary meals shall be provided by the Service Provider when the detainees(s) are in custody of the Service Provider.

d) COR shall follow Contract requirements for each on-call post directed.

e) The Service Provider remains responsible for providing security and preventing escapes.

The itemized monthly invoice for such on-call guard services shall state the number of hours being billed, the duration of the billing (times and dates to include travel to and from location being guarded) and the names and A-numbers of the detainees who were guarded. Such services shall be denoted as a separate item on submitted invoices. ICE agrees to reimburse the Service Provider for actual on-call guard services provided at the negotiated rate.

1.7. Notice to Proceed

It is essential that the Service Provider is fully prepared to accept responsibility for performing the requirements of the contract. Therefore, ICE may perform required assessments to ensure contract compliance prior to issuance of the Notice to Proceed (NTP).

If ICE determines that the Service Provider can accept detainees, the NTP will be issued by the Contracting Officer. The Service Provider shall be prepared to begin performance and accept detainees immediately upon issuance of the NTP. Performance may begin with staged capacity or open with full capacity, as stated in the NTP. Performance includes, but is not limited to, preliminary fitness determination and training documentation for an adequate number of facility staff. Preliminary fitness determinations may take up to 30 days on average to be adjudicated and depend upon the facility providing proper initiation documentation and individuals completing the required application and fingerprints once initiated. If proper initiation documentation and fingerprints are not completed and returned timely, the applicant will be discontinued and will have to start the process again to be considered.

The Service Provider shall submit in writing a Quality Control Plan (QCP) and all other plans, policies, and procedures, including those identified in the NDS 2025 and ACA standards to the COR for review and concurrence prior to issuance of the NTP. Once written concurrence has been granted by the COR, these plans, policies, and procedures shall not be modified without the prior written approval of the COR. The Service Provider’s operational and/or corporate policies that do not impact on ICE operations (i.e. policies on employee sick days, vacation days, etc.) do not have to be reviewed or approved by ICE.

1.8. Facility Security and Control

1.8.1. Security and Control (General)

The Service Provider shall maintain a copy of facility post orders for employee review within the areas of assignment and shall initiate responses to any incidents as outlined in the post orders.

Service Provider employees shall write reports of incidents as outlined in the post orders.

The Service Provider will operate and control all designated points of ingress and egress on the site, such as housing units, courtrooms, medical facilities, and hold rooms. The

Service Provider shall inspect all packages in accordance with ICE procedures. The Service Provider shall comply with ICE security plans.

The Service Provider shall adhere to local operating procedures within each facility.

The Service Provider shall provide, install, and maintain a building access control system in all ICE and/or DOJ administrative space. The Service Provider shall provide the government with administrative access and oversight role for system. The Service Provider shall comply with ICE security plans.

1.8.2. Alien Rights

The Service Provider will supervise, observe, and protect aliens from sexual abuse, discrimination, corporal punishment, personal injury, property damage, harassment, or violation of aliens’ civil rights. The Service Provider shall have a zero-tolerance policy for incidents of sexual abuse or assault.

Aliens have the right to be free from discrimination for any reason, including race, religion, national origin, sex, sexual orientation, sexual presentation, expression, or perception thereof, physical ability, mental ability, or political beliefs.

1.8.3. Unauthorized Access

The Service Provider shall detect and detain anyone attempting to gain unauthorized access to the site(s) identified in this contract.

1.8.4. Direct Supervision of Aliens

The Service Provider will provide supervision of all aliens in all areas, including supervision in medical, housing, and activity areas, to permit detention officers to hear and respond promptly to emergencies. The Service Provider shall have direct supervision of each housing unit. This direct supervision position(s) (determined by the COR based on the size of the housing unit) is separate from the housing control post.

The Service Provider shall comply with the requirements applicable to detention facilities contained in Subpart A of the DHS PREA Standards, specifically §115.13, including the development of alien supervision guidelines that are reviewed annually, as outlined in Attachment 10, Prison Rape Elimination Act Regulations.

1.8.5. Maintain a Video Surveillance Program

The Service Provider will ensure video surveillance of hallways, exits, and common areas. Additionally, surveillance systems shall be installed and updated in accordance with the DHS PREA Standards §115.18(b). A qualified individual shall be responsible for monitoring this system inside and outside the building. Considering that the videos will be recordings of residents who may be seeking asylum or other considerations under U.S. immigration law, the Service Provider is required to maintain the recordings and may not release them to anyone, unless approved by ICE. The Service Provider shall retain recordings for a minimum of 90 days, or for the duration of any investigation as necessary for use by local law enforcement, ICE, or the Service Provider and in accordance with applicable records retention requirements.

1.8.6. Logbooks

The Service Provider shall be responsible for completion and documentation of the following information in the logbooks, for each shift:

a) Activities that have an impact on the population (e.g., counts, shakedowns, movement, and escorts to and from court).

b) Shift activities (e.g., security checks, meals, recreation, religious services, property lockers, medical visits).

c) Entry and exit of vehicles and individuals other than aliens, ICE staff, or Service Provider staff (e.g., attorneys and other visitors).

d) Fire drills and unusual occurrences.

e) Recreation time.

1.8.7. Reports

The Service Provider shall furnish, daily, a manifest of all aliens currently detained in the facility. The manifest shall contain the following information for each alien: “A” File Number (system of numbering supplied by ICE); office received from; name; date of birth; sex; nationality; date of arrival; number of days the alien has been in the facility;

and type of release, if applicable. The manifest shall be transmitted in a Microsoft Excel format, unless otherwise directed by ICE. The Service Provider shall conduct a daily reconciliation of the ICE detention manifest and the Service Provider manifest to ensure accuracy. Any discrepancies in the reports shall be the responsibility of the Service Provider to immediately rectify and bring to the attention of ICE.

The Service Provider shall provide monthly status reports to the COR and ICE officials.

Such reports will include a monthly key indicator report, which indicates the key personnel positions of the facility (e.g., position title, name of the employee, vacancies and length of vacancies, dates of service, and additional comments). These monthly reports shall be submitted to the COR and ICE officials by the fifth of each month for the previous month’s activities and staffing.

The Service Provider shall prepare required orders, instructions, and reports of accidents, security violations, fires, and bomb threats. The reports shall be maintained on file, concerning all activities in connection with duties and responsibilities for the services performed under this contract. All such records shall be kept using a system with a written policy, which allows the reports to be made available to the government for inspection.

The Service Provider shall, at the request of ICE, prepare any special or other reports, or issue further orders and instructions and may be required in support of work within the scope of this contract. The distribution, format, and time elements for these reports shall be directed by government requirements.

1.8.8. Daily Inspections

Staff will check all bars, locks, windows, walls, floors, ventilation covers, glass panels, access plates, protective screens, doors, lights, and equipment for operational wear and alien tampering. Staff shall also report slippery floor surfaces. This documentation will be made daily in a logbook. Problems discovered during these inspections shall be clearly identified in the documentation.

The Service Provider shall also notify the COR of any abnormalities or problems. The Service Provider shall immediately notify the COR and ICE officials of any physical facility damage. Written documentation of any problem areas shall be submitted to the COR by the end of the shift.

1.8.9. Deviation from Prescribed Schedule Assignments

The Service Provider is authorized to deviate from the scheduled assignment when unusual conditions or circumstances so demand, and if prior approval is received from the COR. All deviations shall be recorded in the daily logbook. When the COR is not available, the Service Provider shall notify the ICE official immediately or as soon as is practicably possible.

1.8.10. Suicide Prevention

The Service Provider shall develop and implement a comprehensive suicide prevention and intervention program in accordance with ICE policy and standards. This program shall include training and/or information that is given separately to both staff and aliens.

1.8.11. Escapes

The Service Provider shall take all appropriate measures to prevent escapes. The Service Provider shall notify the COR and ICE official immediately if an escape or an attempted escape has occurred. The Service Provider shall provide the COR and ICE officials with a written report prior to the end of the shift. The Service Provider shall be held to the following standards concerning escapes:

a) The Service Provider assumes absolute liability for the escape of any alien in its control.

b) The Service Provider shall provide written policies and procedures regarding the actions to be taken in the event of an escape. This document must include reporting requirements for all contract employees, escorts, supervisors, and management personnel.

These procedures will meet with the approval of the COR, be reviewed at least annually, and updated as necessary.

c) Escapes shall be grounds for removing the responsible Service Provider employee(s) from duty if the Service Provider employee(s) is/are determined by the Service Provider or the COR to be negligent, reckless, or intentionally responsible for the escape.

Notice of removal shall be provided to the CO.

d) Corrective actions to prevent future escapes or attempted escapes shall be taken immediately and communicated to the COR for approval. A written report of the remedial action shall be due to the COR within 24 hours of an escape or attempted escape.

e) An escape is deemed an egregious incident and subject to the expedited processing of a contract discrepancy report resulting in a deduction or withholding for any applicable standards violations.

1.8.12. Evacuation Plan

The Service Provider shall furnish 24-hour emergency evacuation procedures.

1.8.13. Injury, Illness, and Reports

The Service Provider shall immediately assist employees, aliens, or others on the premises in need of immediate help or those who are injured or ill. Service Provider employees shall provide first aid and CPR when necessary.

1.9. Food Service

1.9.1. Manage Food Service Program in a Safe and Sanitary Environment

The Service Provider shall provide aliens with nutritious, adequately varied meals, prepared in a sanitary manner while identifying, developing, and managing resources to meet the operational needs of the food service program.

The Service Provider shall provide a sack meal for aliens in custody, those who are absent during any meal, planning for departure, or for aliens on certain travel routes (upon order by the ICE COR and/or designated official). Further, the Service Provider will provide alien sack meals as requested by ICE staff.