NRC-30-08-539 Amendment No. 3 Question and Answers.doc

SUBJECT:

AMENDMENT NO. 3

REQUEST FOR QUOTATION (RFQ) NO. NRC-30-08-539 ENTITLED, “U.S. NRC Region III Private Branch Exchange (PBX) Upgrade”

Question and Answers for Solicitation NRC-30-08-539

AMENDMENT NO. 3

- The Solicitation is revised to reflect the changes shown below.

1) How many PoE ports are required by floor?

NRC Response: 4th floor 144, 3rd floor 144, 2nd floor 96

2) Is Cisco the preferred switch solution for the PoE application or will other vendor products be accepted like Extreme Networks? If Cisco is preferred, please specify the desired switches.

NRC Response: Vendor will provide what they recommend as a PoE solution.

3) Regarding the Exchange Integration requirement, will the desired message store by on a separate server provided by the vendor or will message store be desired within the Exchange application server?

NRC Response: I’m looking for the capability of unified messaging integration in the future to our existing Exchange server. Due to security reasons this will not be implemented until we go through our own internal security and accreditation.

4) What is the current software version on the Microcall Call Accounting application?

NRC Response: Version 2.91

5) What is the desired holdover time of the UPS systems needed to support the voice equipment, messaging servers and PoE switches?

NRC Response: 1 hour

6) Under Section 6.7 Training, there is mention of Administrator training and Switchboard operator training. What are the expectations for user training at the Lisle and remote sites?

NRC Response: User training will be on basic functions associated with the model phone provided in the bid.

7) What is the exact port count on the existing Octel voice mail?

NRC Response: 16 ports

8) What is the exact port count on the existing Fujitsu 9600?

NRC Response: 400

9) Please specify your exact number of station phones and corresponding type by preferred number of buttons and features.

NRC Response: 200 Standard type IP sets with display, 12 programmable feature keys, paperless button labels, 10 fixed feature keys, 4 softkeys, mid size graphical display display & full duplex speakerphone. 40 Executive type IP sets with 24 programmable feature keys, paperless button labels, 10 fixed feature keys, 4 softkeys, large size graphical display & full duplex speakerphone. 20 Standard digital sets with display, 12 programmable feature keys, paperless button labels, 10 fixed feature keys, 4 softkeys, mid size graphical display display & full duplex speakerphone. Telephone features must include but not limited to the following: caller ID, call transfer, visual message waiting indicator light, forwarding, waiting (park/hold), multiple call apperances, redial, speed dial, wireless headset technology, speaker phone hands free capability and local audio conferencing integrated in the phone set up to 6 lines.

10) Since we are use to use the existing wiring please provide the number of additional stations you require by location.

NRC Response: The new handsets will replace the old ones, one for one. The current configuration consists of cat5e jacks from the LAN closets to the associated desk/user phone terminating with a cat5e jack.

11) Is the contractor to provide a credit for the existing PBX or will the NRC retain the PBX after removal? If the NRC is retaining where do you what the existing PBX and phones to be located for storage.

NRC Response: The vendor will be responsible for providing any applicable credit of the existing Fujitsu PBX/rectifier/associated handsets. The vendor will also be responsible for the removal of this equipment. See section C.4.3.3

12) What is the existing standard on the APEC UPS? Please list by hold time.

NRC Response: Not applicable to the bid since the new phone system will not touch the existing data network.

13) Since there are 3 PRIs on site, are we to reuse these or do you anticipate expanding the bandwidth for the voice network.

NRC Response: Vendor will use the current 3 PRI configuration.

14) Would you be able to supply us with the floor plan for the planned area? In order for us to make an accurate design and get the best possible pricing we would need to see this layout or a description

NRC Response: YES

15) What is the ceiling height for the rooms?

NRC Response: 9 feet

16) As far as backup for UPS. What is the minimal amount of backup time do you need?

NRC Response: 1 hour

17) Dimensions of the rack closets?

NRC Response: 4th floor 5’ x 12’, 3rd floor 20’ x 16’, 2nd floor 6’ x 11’

18) How many users per floor will there be?

NRC Response: Users – roughly 100 on 4th floor, 100 on 3rd floor, 50 on 2nd floor

19) In the scope of work it mentioned “provide fully functional PC attendant console” do you guys want us to supply the hardware and software or just the software?

NRC Response: Vendor will supply a hardware and software solution for the attendant console.

20) How many users will be on each floor of the location? This is necessary to determine the number of PoE switches to install on each floor.

NRC Response: PoE switch port: 4th floor 144, 3rd floor 144, 2nd floor 96

21) How many wiring closets are on each floor? Once again, this is to determine the number of PoE switches and how they will be distributed on each floor.

NRC Response: 1 closet on each floor. PoE switch port: 4th floor 144, 3rd floor 144, 2nd floor 96

22) How much UPS run time is required for the system in the event of a power outage? Is the same amount required for the main system and the data equipment?

NRC Response: 1 hour for the PBX and associated PoE’s

23) How many strands of fiber are desired for connectivity between the floors? Is there any preference to the fiber type, SMF/MMF?

NRC Response: Vendor will spec that out accordingly to the equipment they provide in the quote.

24) Is there copper cable between the floors to allow for connectivity to TDM resources? Analog stations, BRI stations.

NRC Response: Yes, the SOW states that fiber will be run between floors.

25) Is IP video conferencing a desired feature or a required feature? Do we have to include the video equipment in our solution?

NRC Response: Capability for IP based Video Teleconferencing. No Video Teleconferencing equipment is specified in the SOW and will not be needed at this point.

26) What is the application for the BRI station ports?

NRC Response: Various applications looking for standard BRI capability

27) What is the application for the ability to blast/broadcast dial to up to 240 recipients? Is this for an emergency situation? Are the users on-site or off-site? If so, how many of each? Is this 240 simultaneous users or is this to be a sequential calling routine? Are users to be reached in their office, home, cell, pager?

NRC Response: The vendor will determine the best application for blast/broadcast dialing. Correct, the dialing will be to various places such as office, home, and cell. Blast dialing will be limited to the existing 3 PRI’s. This application will have to roll through as many numbers as we put in up to 240.

28) With regards to Optional Task #1, what is the connectivity between the 16 regional facilities?

NRC Response: MPLS DS1

29) If connectivity to the Lisle host system is lost and the 16 remote sites are in survivable mode. What level of feature functionality is required?

NRC Response: Would like to maintain basic functions, dial in/out, voicemail, and attendant capability.

30) With regards to Optional Task #2, the statement assumes the NRC personnel have the technical ability to install this type of equipment. What system types are the NRC personnel certified on? Will this have any influence on the acceptance of a proposed solution?

NRC Response: Optional task #1 states “purchase the equipment and configuration of the equipment”. Optional task #2 is having the vendor install the equipment at the various sites. If funding is an issue and optional task #1 is the only option, then the equipment will be basic plug and play since the vender will have the equipment configured. NRC personnel are not certified installers with any PBX vendor.

31) With regards to the voice messaging requirements, you state 400 unified messaging users and 400 voice messaging users. Do you require 400 total users or 800 total users?

NRC Response: 400 total users

32) Is redundancy of the unified messaging system required? Is a UPS system required, if so, how much back up time is required?

NRC Response: Redundancy is not required. UPS’ will be required for this entire project with a 1 hour hold time.

33) Does the NRC use a fax server or individual fax machines? If a fax server, who is manufacturer and what is the system model?

NRC Response: Individual fax machines

34) What type of end user station training is required?

NRC Response: User training will be on basic functions associated with the model phone provided in the bid.

Note: This Amendment No. 3 does not change the proposal due date set forth in Block 9 of the SF1449 Solicitation Page. Block 8 states that all proposals are due on August 22, 2008 at COB EST.