Department of Financial Management 411 West Ocean Boulevard, 6th Floor

Long Beach, CA 90802

(562) 570-6200

December 9, 2025

Subject: NOTICE OF INTENT TO AWARD Request for Proposals No. DV-25-556

The City of Long Beach released a Request for Proposals No. RFP DV-25-556 Short Term Rentals Tech Solution. Seven responsive proposals were received and evaluated. Based on evaluation criteria set forth in the RFP, and analysis of responses, it is the City’s intent to award a contract to:

• GOVOs Inc. of Austin, TX

Thank you for your participation in the procurement process. The City of Long Beach regards your firm as an important and valuable provider of goods and/or services. If I can answer any further questions, please feel free to contact me at 562-570-6158 during normal business hours or by e-mail at RFPPurchasing@longbeach.gov.

Sincerely, Janet Kariuki Janet Kariuki, Procurement Analyst I

NOTE: This notice of Intent to Award does not constitute an award. The awarded vendor will receive a purchase order from the City of Long Beach. Work shall not commence without a signed purchase order.

mailto:RFPPurchasing@longbeach.gov

MEMORANDUM

Development Services

Administrative and Financial Services Bureau

411 West Ocean Boulevard, 3rd Floor, Long Beach, CA 90802

562.570.6923

DATE: December 9, 2025

TO: Michelle Wilson, Purchasing Agent, Financial Management

FROM: April Apodaca, Administrative & Financial Services Bureau Manager, Community Development

SUBJECT: RFP DV 25-556 Short-Term Rental Tech Solution

A Request for Proposals (RFP) DV24-556 was released on June 27, 2025, to solicit proposals from qualified consultants to provide the Community Development Department with technological solutions to assist with the administration of the Short-Term Rental Program. By the September 11, 2025, deadline, eight proposals were received.

All eight proposals were reviewed to ensure they met the mandatory requirements outlined in the RFP.

Of these, seven were deemed responsive to the mandatory qualification requirements. A five-person selection committee, comprising representatives from the Community Development Department, Financial Management Department, and Technology and Innovation Department, evaluated the proposals based on their subject-matter expertise. In accordance with section 3.2 of the RFP, the proposals were evaluated based on the following criteria:

CRITERIA Weight

1. Reasonableness of Cost

• Competitive solution cost and implementation cost

• Competitive pricing structure for service delivery & maintenance

• Competitive pricing structure (if any) for post go-live solution configurations

• Competitive pricing (if any) for special service (adding platforms for web scraping, 24/7 hotline add-ons, data migration, etc.)

15%

2. Ease of Operation

• The extent to which the proposed solution allows the City to independently manage, customize, and operate the system without reliance on the vendor

• Proven ability for the City to create, edit and manage workflows within the solution

• Proven capability for the City to manage registration and account information for users

40%

3. Customer Portal & Account Design and Support

• The extent to which the interface is simple and intuitive for users to independently access and manage their accounts 15%

MEMORANDUM

Development Services

Administrative and Financial Services Bureau

411 West Ocean Boulevard, 3rd Floor, Long Beach, CA 90802

562.570.6923

• The availability and functionality of communication tools within the portal for both Customer and City users

• Evidence of ease with which users can register and create accounts through the portal

4. Solution Features with:

• Evidence of 24/7 hotline methodology and effectiveness

• Proven capability of Methodology used for Address Identification & implied accuracy

• Evidence of a solution to store, retrieve and analyze historical data effectively

• Proven ability for efficacy, legality, and effective Web scaping methods

• Evidence of comprehensive and user-friendly reporting tools

• Proven ability to create and manage waitlists effectively

• Overall design and usability of the solution interface

• Evidence of secure, accurate and user friendly payment and tax collection features

30%

Following a thorough review and analysis of proposals, the selection committee selected three firms for the shortlist and invited GovOS, Inc., Granicus, LLC, and STR Enforcement LLC to interview with the City.

The selection committee unanimously determined that GovOS, Inc. of Austin, TX, best satisfied the requirements with the criteria stated in section 3.2 of the RFP. Final scores for evaluated proposals are shown in the table below.

Vendor Name Score (out of possible 100)

GovOS, Inc 88%

Avenu Insights & Analytics LLC 75%

STR Enforcement LLC 72%

Granicus, LLC 56%

OpenGov, Inc. 37%

Wellomy Inc. 29%

Ingenuity Technology Solutions, LLC 27%

Approved by Purchasing:

Michelle Wilson Date Purchasing Agent for 12/09/25