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U.S. DEPARTMENT OF HOUSING

AND

URBAN DEVELOPMENT

2415 Eisenhower Ave, Alexandria, VA 22314

Electronic Security Systems Installation and Maintenance (ESSIM)

PERFORMANCE WORK STATEMENT

February 18, 2026

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Table of Contents Introduction & Background

Program Management

Task Orders – Installation Services

Task Order – Maintenance Services

Software Support (C* Cure 9000) iStar Controllers

Physical Access Control Components

Closed Circuit Television (CCTV)

Intrusion Detection and Alarm Systems

Intercom Systems and Stations

Section 508 Compliance, Remediation, and Reporting

Contract Transition In/Out

Deliverables and Reports

Quality Assurance

Inspection and Acceptance Criteria

Service Level Agreements (SLAs)

Period of Performance

Place of Performance

Hours of Operation

Non-Personal Services

Post Award Conference

Status Meetings

Contractor Travel

Information Security

Government Furnished Property

Packaging, Packing, and Shipping Instructions

Joint Operating Agreements

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Post Award Administration

Standards of Conduct

Publications/Patents

Contracting Officer’s Authority

Government Access

Key Personnel

Attachments

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Introduction & Background

The Department of Housing and Urban Development (HUD), through its Office of Emergency

Management and Physical Security, requires installation and maintenance of Homeland Security

Presidential Directive 12 (HSPD-12) compliant Electronic Security Systems (ESS) as required by the Government.

The ESS includes the restoring of the Software House PACS, restoring of Innometriks hardware, installing or restoring Video Surveillance Systems (VSS), installing or restoring Intrusion

Detection Systems (IDS), and restoring intercoms. These services are essential for supporting

HUD's mission, protecting employees and assets, and ensuring compliance with federal security mandates.

This will be a fixed price contract with a combination of discrete task orders to support the installation of ESS services. The Scope contained within this PWS depicts those distinct areas of performance and the tasking and requirements necessary to support the HUD ESSIM.

Program Management

The Contractor shall provide Program Management support to ensure that all activities successfully achieve their objectives. The Contractor shall provide a Program Management Plan describing the technical approach to installation management, maintenance management, organizational resources, and management controls to be employed to meet the cost, performance, and schedule requirements throughout the contract execution.

The Contractor shall provide to the Contracting Officer’s Representative (COR). Status Reports shall be reviewed with the COR and the Contractor’s Program Management team. The Weekly

Status Reports shall, at a minimum, report the status of the following:

• Upcoming Installations

• Completed Installations

• Financials

• Deliverables

• Major Risks

• Personnel (including any subcontractors on contract)

• Service Level Agreements (SLA)

• Performance Metrics

Task Orders – Installation Services

Contractor Requirements: Contractor shall perform any or all the following as indicated per specific work order.

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• Provide 1 C*Cure 9000 Series R license with a 1-year SSA.

• Provide 2 C*Cure 9000 Site license with a 1-year SSA

• Provide High Assurance Reader License for 300 readers.

• Provide 4 C* Cure 9000 Enrollment Client Licenses.

• Configure up to 39 iStar Ultra and 2 iStar Edge G2 Door Controllers.

• Configure up to 258 Innometriks Card Readers on existing doors.

• Configure the GFE C*Cure Server for the facility

• Configure 2 GFE C*Cure All-in-one systems for the secure areas on the 7th and 16th floor.

• Provide 5 days of C*Cure Professional on-site user training.

• Provide an ACS warranty which covers all existing ACS hardware, including controllers, reader, door contacts, electrified locks, and request-to-exist sensors (upon confirmation of good working order).

• Configure up to 100 clearance codes.

• Provide daily on-site enrollment support and programming changes (program changes beyond the initial configuration and naming of each controller and door).

• Provide additional on-site enrollment support.

• Restart CCTV software.

• Provide and install CCTV equipment to include NVRs, monitors and keyboards, IP cameras, power supplies, and UPS backups.

• Provide and install intrusion detection systems to include the control panel, keypads, motion detectors, door contacts, annunciators, and duress buttons.

• Provide and install all required security systems wiring above the office’s ceiling using wire hangers or other cable management as necessary. All wiring installed shall be hidden from view and shall not create or cause a hazard.

• Interface the newly installed security systems with existing office automatic door openers and remote exit buttons.

• Interface the security system with the building’s fire control system as required by

GSA and/or building management.

• The Contractor shall maintain coverage with responsible insurance carriers -o Insurance on plant and equipment against fire and other hazards, to the extent that similar properties are usually insured by others operating plants and properties of similar character in the same general locality.

o Adequate insurance against liability on account of damage to persons or property; and o Adequate insurance under all applicable workers' compensation laws.

• Coordinate with HUD’s assigned Project Manager to interface the newly installed systems with HUD’s ESS.

• Coordinate with HUD’s assigned Project Manager to test the operation of the security systems, making any required adjustments as necessary.

• Coordinate with HUD’s assigned Project Manager on the scope and schedule of each work order project.

• Equipment provided shall be as specified below. If the current equipment becomes outdated or is discontinued by the manufacturer, equipment with the same or

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Installation and Maintenance services cover:

• Headquarters -2415 Eisenhower Ave, Alexandria, VA.

HUD Standard Systems Installation Component requirements

• Physical Access Control System (PACS) o HUD LAN – PACS controllers connected to the HUD LAN o All doors configured (unless otherwise specified) with a card reader, electrified lock, request to exit (RQE) sensor, and door contact. “Exterior” doors require a double pole, double throw (DPDT) contact to support the

PACS and IDS alarm points o power supply or o AiPhone Door and Master Station Intercom components o C*Cure certified installer

• Video Surveillance System (VSS) o American Dynamics or Genetec NVR/DVR o Video monitor and keyboard o Private Network – NVR/DVR and cameras connected to dedicated private

LAN

o Four-hour UPS battery backup o Altronix camera power supply (if required)

• Intrusion Detection System (IDS) o Bosch intrusion detection control panel o Motion sensors covering secured entrances o Minimum of two panel keypads o Analog phone line for panel interface to the FPS Mega Center o Duress buttons at key locations (varies by office) o Strobe lights optional

HUD Standard Equipment Example List

• Physical Access Control System o Dell PowerEdge R530 Rack Server o C*Cure-9000 o C*Cure-9000 MTQ o Software House SSVR2-08:C*Cure 9000 Site Server o Software House SSVR3-08: C* Cure 9000 Site Sever o Software House SSVR2-BR: C*Cure Site Server Rack-Mount Brackets o C*Cure 9000 Intrusion Integration with Bosch o C*Cure 9000 Intercom Integration with Aiphone o Innometriks High Assurance Software Suite o Software House iSTAR Ultra USTAR016 Panel o Software House iSTAR Ultra USTAR008 Panel o Software House iSTAR Ultra USTAR016-SE Panel o Software House iSTAR Ultra USTAR008-SE Panel o Software House iSTAR Ultra GSTAR016 G2 Panel

7 | P a g e o Software House iSTAR Ultra GSTAR008 G2 Panel o Software House iSTAR Ultra GSTAR004 G2 Panel o Software House Innometriks CHITA-BIO-CT o AS0073-5 pack I8: Eight Input Reader Bus Module, 5 pack o Software House INN- RDR485-8: 8 Port RS485 Hub, Reader communication to iStar Ultra o Software House INN-CHTA-CT Innometriks Cheetah Reader: Indoor o Software House INN-CHTA-Out kit: Outdoor reader kit o Software House INID-500-5000A: INID ISO 1443 Smart Reader UL294

&APL2

o ALARMSAF 10064: Power supply o Aiphone IX-MV: Master Station o Aiphone IX-DA: Video Intercom system o Aiphone IX-DF-2RA: Emergency Call Station o Aiphone IS-WBHE: Wall mount box for Emergency Station o Aiphone RY-24L Form C Door Release o Aiphone PS-240-UL: 24VDC, 2A Power Supply o Aiphone CAT6: CAT6 Cabling o Aiphone 821802 10C: 2 Conductor, 18 AWG, Overall Shield, 1000 feet.

o Lockmasters LKM-7000: LKM 7003 Combination lock with X10 o Software House IDTV-SPR3310: Enrollment reader o Software House INN-SECHTA-CTO: Cheetah High Assurance Reader

• IDS Equipment o Bosch DS1260: Atm Style Alpha Command Center with LCD Display o Bosch B9512G-C: Control Panel o Bosch B520: Power supply o Bosch D7412GVA-A: Panel with Transformer and Attack Resistant Enclosure o Bosch DS1101i / 1108i Glass Break detector o Bosch ISC-PPRI1-W-16 Direction Motion detector o Bosch DS938Z: Motion Detector 360-degrees o Bosch DS160 REX PIR with Tamper o Bosch TP160 Trim Plate for DS160 o Bosch D167: Earh Ground Clamp o Bosch B942: Touchscreen keypad o Bosch DS9370: 360 Motion Detector o Software House Estar-002: iStar Edge with Enclosure-CA Space o Software House INN-EDGE-MOD: Infinitas Edge Authentication Module

Appliance o Dell Precision Tower 5810: Workstation-Xeon Quad Core o Magnasphere HSS-L2C-101: 1” Recessed Door Contact o YUSA NPQ-12: Standby battery o Magnasphere L2S-000: Surface Mount Door Contact o Interlogix 2207A-L Roll-Up Door Contact o GE Sentrol 1076C-N ¾” Recessed Door Contact o Honeywell 269R Hold-Up Button Duress o Potter CS24W-BW: Strobe and Siren

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• CCTV Equipment o American Dynamics ADVER36R5DF: VideoEdge Rack Mount NVR, 36TB, 4NIC o American Dynamics ADVEC01: VideoEdge NVR Add-on 1 IP Camera

License o American Dynamics ADVEC01-ICF: Camera License o American Dynamics ADVAS CO2: Victor Professional Software License App

Server o American Dynamics ADV-VCMAP- Victor Professional Add-on, Client Maps o American Dynamics IPS02D2OCWTT(3-9mm lens) o American Dynamics ADCI6DPCAPOW ( Illustra 600/610 Dome Pendant

Cap) o American Dynamics ADLOMARM: Mount, wall arm o American Dynamics ADCI825-F311: 5MP Fisheye, 360-degree Camera o American Dynamics IPP02P6OCWTT: Illustra Pro 2MP, PTZ, outdoor, vandal, white clear o American Dynamics RHOLM: Dome Mount o American Dynamics RHOTR: Dome Mount o American Dynamics ADSPOT : Power supply for dome o American Dynamics IPP02P6OCWTT: Illustra Pro 2MP, PTZ, outdoor, vandal, white clear o American Dynamics IPS02PANBTT: Illustra Pro 2MP, PTZ, Indoor, Non-

Vandal-Black.

o American Dynamics ADCI6PFMKTWC: Illustra 625 PTZ Indoor housing, white o American Dynamics ADCI610-M111: Illustra 610 Compact, 1080p, 2.8-

12mm, outdoor vandal, white, clear, POE o American Dynamics IES01D1OCWIYA: Illustra 1MP Dome o American Dynamics IES01CFACWSY: Illustra 1MP Mini-Dome 3.6 Indoor

Non-vandal o Altronix R2416ULCB– power supply o Uninterrupted Power Supply -4 hours

Due to security requirements, all contractors and subcontractors performing work within HUD space shall be HSPD12 cleared and pass the required background checks.

Contractors and subcontractor employees performing on this contract shall have direct access to technical resources certified by the various equipment manufacturers as required. The prime contractor must coordinate closely with all subcontractors and ensure that there is no miscommunication regarding the scope, schedule and cost of each project.

The requirements of a specific task order may require the contractor to remove, salvage and/or relocate existing card readers, security controller boxes, power supplies and wiring.

Provide a one-year warranty on all parts and labor.

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Work performed will be issued as fixed price task orders on this contract for the security equipment and services. Contractors are to retore all PACS security equipment for C-Cure 9000 as defined in the individual task orders. Contractor is also to install/restore video servers, and

Video license for CCTV, and intrusion detection systems as defined in the individual task orders.

Note: Due to security requirements, the contractor shall provide the name, photocopy of HSPD

12 PIV card and contact information for each employee(s) proposed to perform the work in advance of the work order. This information may be submitted with the pricing schedule.

Contractor/Government Work Meetings: Contractor shall be responsible for attending any meetings associated with the work requirements of the specific work orders. At minimum there will be a pre-installation meeting and/or status update as may be required to complete the project.

Other meetings may become necessary, depending on the size and magnitude of the work order.

Government Furnished Property/Equipment: The Government may provide any existing equipment if available. The Government will ensure all equipment obtained from office closures, renovations, and relocations will be stored in inventory for potential reuse in future ESS projects.

Task Order – Maintenance Services

The Contractor shall provide preventive and corrective maintenance to ensure that system components are in good working order and functioning as designed for the installed project.

HUD does not supply parts and the Contractor shall provide all parts to repair or replace defective parts. The Contractor shall ensure that all parts are carried or shipped to the site requiring repair, or replacement. The Contractor shall provide preventative maintenance upon preliminary office visits, during established trouble calls, or at least once per year. The

Contractor shall provide Preventative Maintenance Reports to the designated when service is completed.

Software Support (C* Cure 9000)

The Contractor shall provide software support and at a minimum shall:

• Run status and history reports of all field devices and peripherals.

• Verify the expiration of software agreements and current operating versions.

iStar Controllers

The Contractor shall provide DGP support and at a minimum shall:

• Inspect each DGP location to ensure that each panel cabinet, splice box, and trough is secure.

• Verify panel tamper functionality.

• Inspect all device terminations.

• Verify the functionality of fire alarm interfaces.

• Check operating voltages and current load of all power supplies. Inspect batteries, check operating voltage, and perform load tests.

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• Verify ground connections at each panel and reference source.

• Verify firmware versions.

Physical Access Control Components

The Contractor shall provide Access Control support and at a minimum shall:

• Clean each field device and verify that each is securely mounted.

• Check the functionality of each controlled door to confirm proper operation of the reader, door status switches, request to exit devices, and door hardware. This includes proper mechanical operation of the door, lockset, and other required components.

Closed Circuit Television (CCTV)

The Contractor shall provide CCTV support for Digital Video Recorders, Network Switches, Cameras, and other related components.

The Contractor shall provide DVR support and at a minimum shall:

• Provide database tuning and maintenance.

• Install version updates.

• Perform hard drive tests.

• Provide configuration updates.

• Provide recording and live audio adjustments.

• Verify record and playback capability of the DVR.

• Conduct scheduled backups of data files and system configuration files.

• Inspect DVRs to ensure all cabling is secure, and all vents are clear of obstructions.

• Clean filters, fan grates, keyboards, mouse rollers, and screens.

• Verify video connections, titles, configurations, and setups for each camera.

• Test connectivity and functionality of remote-view software.

• Check (Internet Protocol) IP device connections.

• Check firmware versions and install the latest.

The Contractor shall provide camera support and at a minimum shall:

• Clean each camera, lens, and housing at the time of service and annually.

• Verify that each camera is securely mounted.

• Verify video connections, focus, and target views of each camera.

• Test the functionality of each Pan-Tilt-Zoom (PTZ) camera.

Intrusion Detection and Alarm Systems

The Contractor shall provide Intrusion Detection and Alarm Systems support and at a minimum shall:

• Test and verify all control units (Bosch Panels) communication to monitoring center is operating correctly Check and replace batteries as necessary.

• Check and test door contacts to ensure they are operational.

• Check and test motion detectors for operational readiness.

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Intercom Systems and Stations

The Contractor shall provide Intercom Systems and Stations support and at a minimum shall:

• Test and verify all substation intercoms are calling correct master stations and communications are good.

• Test and verify camera call up where applicable.

• Check and clean head end equipment.

• Check and test exchanges for correct voltages.

• Check and tighten, if necessary, all exchanges, cables, and connectors.

• Check and test UPS backup operation.

The Contractor shall provide standard and emergency repair support upon request in accordance with the Service Level Agreements. These standard and emergency repairs shall include support for:

• Software and Firmware Updates

• iStar Ultra and iStar Edge G2 Controllers

• Access Control

• Closed Circuit Television

• Intrusion Detection and Alarm Systems

• Intercom Systems and Stations

• Turnstiles

Section 508 Compliance, Remediation, and Reporting

Regardless of format, the Contractor shall ensure that all web-based content, applications, and products are in compliance with the stipulations of Section 508 of the Rehabilitation Act, 29

U.S.C. § 794d, as amended. The Contractor shall:

• Provide any training materials and deliverables in accordance with Section 508 compliance.

• Ensure all content and communications materials produced, including, but not limited to text, audio, and video are applicable Section 508 standards.

• Be proficient in Adobe Acrobat Professional.

Contract Transition In/Out

The Contractor shall support the transition of information and system knowledge to/from other contractors and HUD as directed to ensure the continuity of operations, related components, and workflows. The Contractor shall prepare a Transition-In Plan after award and a Transition-Out

Plan prior to the end of the contract life. The Contractor’s plans shall define transition efforts to

12 | P a g e be conducted, documentation, and information to be transferred to and reviewed with other relevant contractors. Plans shall be reviewed by and require approval of the COR. Successful transition is defined as receiving/transferring 100% of the work required.

The Contractor shall provide the following to transition in:

• Transition-In Plan

• Transition Schedule

The Contractor shall provide the following to transition out:

• Transition-Out Plan

• Transition Schedule

• Delivery of final deliverables, artifacts, and lessons-learned

• Delivery of software, processes, artifacts, and documents supporting each task area

• Training of relevant Government personnel and Contractors

• All security items such as badges, tokens, and user accounts

• All final documentation and materials shall be archived in a secure location as directed by the COR

• Provide closeout certifications that include a statement that the contract is complete, all deliverables have been provided, all services are complete, and there are no outstanding contractual issues

Deliverables and Reports

All deliverables and reports shall be approved by HUD prior to acceptance. The Contractor shall provide the following deliverables and reports:

Section

Deliverable

Delivery

Frequency

/ Due Date

Delive r To

Media

Program

Management Plan

Within 5 business days after award

COR

.pdf or

.docx

Monthly Status Reports

Monthly no later than the

5th business day of the month

Installation Services Installation Quote

Design Documents as required, and As

Build documents as required

Within 5 days after

Installation

Request

COR .pdf or

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Installation Services Design Documents as required, and As

Build documents as required

Within 5 days after installation has been completed

COR .pdf or

Transition-In Plan

Within 5 business days after award.

Transition-Out Plan

Within 90 business days of contract expiration.

The Contractor shall ensure that deliverables and activities are in accordance with the HUD policies, procedures, and standards that include:

• Data Administration and Database Administration Standards and Guidelines.

• Information Security Acceptable Risk Safeguards (ARS).

• Integrated IT Investment & System Life Cycle Framework.

• All deliverables in compatible software tools, except where specifically noted.

• Standard desktop suite for all deliverables, plus additional tools as specified for each task.

• Hard copies of deliverables as requested by the COR.

• Electronic and Information Technology (EIT) products shall be Section 508 compliant in accordance with accessibility standards, where applicable.

Quality Assurance

This section identifies measures that HUD shall use to assure quality. The Quality Assurance

Surveillance Plan (QASP) identifies how HUD shall evaluate the Contractor’s performance and is an attachment in this PWS.

Inspection and Acceptance Criteria

All work is subject to inspection and final acceptance by the Contracting Officer, or the duly authorized representative of the government. The Government’s Contracting Officer

Representative (COR) is a duly authorized representative of the government and is responsible for inspection and acceptance of all items to be delivered, unless otherwise designated by a HUD

POC. In the event that a deliverable is not accepted, the Contractor has 5 business days to update and resubmit the deliverable, unless an alternate agreement is approved by the COR.

Unless otherwise specified by the COR, the general quality measures, as set forth below will be applied to each work product received from the Contractor.

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• Quality: Work products shall be accurate, and a system of quality established that results in finished products that need little revision.

• Design/Visual Value: Work products shall be accepted that meet standards and add to the value of the message through visual representation.

• Consistency to Requirements: All work products shall satisfy the requirements of this

PWS.

• Timeliness: Work products shall be performed on a schedule commensurate with complexity and established need.

• Technical Acumen: Techniques are used that produce good products and ways to improve are consistently sought through new methods of work and emerging technologies.

• Reports: Useful reports are provided for recurring issues with recommendations for resolutions and targets for improvements.

HUD’s approval or revision to the services delivered shall be within the scope of work. The

Contractor shall ensure that deliverables are of high quality and meet user needs.

Service Level Agreements (SLAs)

The Contractor shall adhere to the following SLAs:

Service Area Service Level Commitment

Resource Availability Between 7am and 11pm EST, Monday - Friday.

General

Communication

Requests

Response within 4 business hours and proposed resolution within 24 hours.

Critical/Urgent

Communication

Requests

Response within 1 hour and proposed resolution within 4 hours.

Customer Service

Response Center

Availability

24 hours per day, 7 days per week, 365 days per year support is required to field calls and dispatch service technicians for emergency repairs. Response to requests within 4 hours.

Delivery of

Contract

Deliverables

Deliver all contractual deliverables as specified in the delivery schedule.

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Period of Performance

The period of performance:

• 02/23/2026 (Or Contract Awarded Date) – 09/30/2026 – Base Year

Place of Performance

The Contractor shall provide services at the HUD Headquarters:

• Headquarters -2415 Eisenhower Ave, Alexandria, VA.

Hours of Operation

The Contractor shall provide services as identified in the Service Level Agreement.

Non-Personal Services

The Government shall neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services.

If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the Contracting Officer (CO) immediately. These services shall not be used to perform work of a policy, decision making, or management nature, i.e. inherently Governmental functions. All decisions relative to programs supported by the Contactor shall be the sole responsibility of the Government.

Post Award Conference

The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Government intends to convene a Post Award Conference with the Contractor within 10 business days after contract award. The Contracting Officer shall notify the Contractor of the specific date, location, and agenda within five business days after contract award. The Post Award Conference may be held via teleconference.

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Status Meetings

The Contracting Officer (CO), Contracting Officer’s Representative (COR), and other

Government personnel, as appropriate, may meet periodically with the Contractor to review

Contractor performance, statuses, etc. At these meetings, the CO or COR may apprise the

Contractor of how the Government views the Contractor's performance, or progress. The

Contractor shall apprise the Government of problems, if any, being experienced. Action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the

Government. The meetings may be held via teleconference.

Contractor Travel

Although travel is not expected, all approved travel will be governed by the GSA travel regulations and per diem rates as identified within the GSA’s website. The Contractor shall receive prior approval before incurring any travel costs reimbursable by the government. The

Contractor shall be responsible for all local travel costs.

Information Security

The Contractor shall comply with all HUD security requirements that include:

• Multi-Factor Authentications.

• Policies, standards, procedures, and guidelines for Contractor facilities and systems.

• The Housing and Urban Development (HUD) Information Technology Security Policy

Handbook 2400.25, Rev. 1 (policy) states that HUD “relies extensively on information technology (IT) to execute its mission and provide services to the American public and

HUD’s business partners. Given the prevalence of cyber threats today, HUD must manage its information system assets with due diligence and take the necessary steps to safeguard them while complying with federal mandates and the dictates of good stewardship.” The HUD Information Technology Security Procedures Handbook provides guidance for implementing HUD security policies, which are in place to assure the protection of HUD’s information system assets. Together, the two Policy documents provide HUD with a security foundation to preserve the confidentiality, integrity, and availability of HUD information and the value of information technology assets, as well as ensure the continued delivery of HUD services enabled by information systems. These procedures are to be used by all HUD employees and Contractors who either use or are responsible for any system component. The procedures document will be updated, as necessary, to reflect any changes in HUD policies or federal laws, regulations, or policies.

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At a minimum, it shall be reviewed annually to coincide with the annual security policy review. The responsibility for HUD information and information systems shall be integrated into all aspects of HUD’s business operations and use of technology; therefore, these procedures apply to all HUD employees and contractors.

http://portal.hud.gov/hudportal/HUD?src=/program_offices/administration/hudclips/hand books/cio/ 2400.25

Government Furnished Property

HUD shall provide Government Furnished Property that may include equipment, information, software, and materials when deemed essential to performing the tasks. The Contractor shall provide its own equipment, parts, and software tools necessary for full performance of this contract as well as the work environment for required staff. The Contractor shall ensure accurate control, inventory, and accountability of all Government Furnished Property provided to the

Contractor. Existing Government resources and tools as required, including access to environments shall be provided for the duration of the Period of Performance.

Packaging, Packing, and Shipping Instructions

The Contractor shall ensure that all items are preserved, packaged, packed, and marked in accordance with best commercial practices to meet the packing requirements of the carrier and to ensure safe and timely delivery at the intended destination. All data and correspondence submitted shall reference:

• The contract number

• The government end user agency

• The name of the COR

Containers shall be clearly marked as follows:

• Name of contractor

• The contract number

• Description of items contained therein

• Consignee(s) name and address

The Contractor shall incur all costs required for supplies, shipping, and tracking of documents and their packages.

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Joint Operating Agreements

As directed by HUD, the Contractor shall develop Joint Operating Agreements (JOA) with other contractors to facilitate a working relationship and identify responsibilities of each. The agreements do not replace or change the requirements of each contractor’s scope of work. HUD approval is required for each JOA.

Post Award Administration

Performance of work under this contract must be subject to the technical direction of the COR, or a representative designated in writing. The term “Technical Direction” includes, without limitation, direction to the Contractor that directs or redirects the labor effort, shifts the work between work areas or locations, fills in details and otherwise serves to ensure that tasks outlined in the work statement are accomplished satisfactorily.

Technical direction must be within the scope of the PWS. The COR does not have authority to issue technical direction that:

• Constitutes a change of assignment or additional work outside the scope.

• Constitutes a change as defined in the clause entitled “Changes”.

• In any manner causes an increase or decrease in the contract price, or the time required for contract performance.

• Changes any of the terms, conditions, or specification(s)/work statement of the contract.

• Interferes with the Contractor's right to perform under the terms and conditions of the contract.

• Directs, supervises, or otherwise controls the actions of the contractor's employees.

Technical direction may be oral or in writing. As required, the COR shall confirm oral direction in writing within five workdays, with a copy to the Contracting Officer. The Contractor shall proceed promptly with performance resulting from the technical direction issued by the COR. If, in the opinion of the Contractor, any direction of the COR, or his/her designee, falls within the limitations above, the Contractor shall immediately notify the Contracting Officer no later than the beginning of the next Government workday. Failure of the Contractor and the Contracting

Officer to agree that technical direction is within the scope of the contract shall be subject to the terms of the clause entitled “Disputes.”

Standards of Conduct

The Contractor shall be responsible for disciplinary action with respect to its participants’ violations of any law, HUD policy, or procedure. Additionally, HUD reserves the right to remove any contracted personnel for misconduct, violations of HUD, or other Government policies, regulations, or laws.

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Contractor personnel shall display a form of identification that distinguishes themselves from

Government employees when applicable. When conversing with Government personnel in-person, via telephone, via email, or other written form of communication Contractor personnel shall identify themselves as such. Contractor personnel shall identify themselves on any attendance sheet, or any coordination documents they may review. Email signature blocks shall identify Contractor personnel’s company affiliation. Where applicable, Contractor personnel occupying collocated space with their Government program customer shall identify their workspace area with their name and company affiliation, or at a minimum, "Contractor" after name.

Publications/Patents

The COR must approve all manuscripts prior to submission for publication. HUD reserves the right to edit, redact, or deny release of information in accordance with such rights granted to it, or Federal Law.

Contracting Officer’s Authority

The Contracting Officer has responsibility for ensuring the performance of all necessary actions for effective contracting, ensuring compliance with the terms of the contract and safeguarding the interests of the United States in its contractual relationships. The Contracting Officer is the only individual who has the authority to enter into, administer, or terminate this contract, and is the only person authorized to approve changes to any of the requirements under this contract, and notwithstanding any provision contained elsewhere in this contract, this authority remains solely with the CO.

No statement, whether oral or written, by anyone other than the Contracting Officer, shall be interpreted as modifying the terms and conditions of this contract. It is the Contractor’s responsibility to contact the Contracting Officer immediately if there is even the appearance of any technical direction that is or may be outside the scope of the contract. The Government shall not reimburse the Contractor for any work not authorized by the CO, including work outside the scope of the contract.

Government Access

The Contractor shall allow full access into all contract related facilities (including data centers or other support locations), at any time during normal operating hours, to HUD employees or persons designated by HUD. The Contracting Officer or COR shall designate to the Contractor which HUD employees or specified persons require access to Contractor facilities. HUD may choose not to provide advance notice to the Contractor prior to visiting a location.

For the purposes of auditing or inventory management, HUD employees, or their designated representatives shall have full access to all Government assets used during the course of conducting HUD business. The Contractor cannot cite competitive considerations, co-location

20 | P a g e with other clients’ assets, or absence of an advanced notice as a reason to decline HUD employees or representatives such access. The Contractor understands that designated audit and inventory representatives report directly to HUD.

At HUD request, the Contractor shall provide full disclosure of audit and inventory information to HUD in the format defined by HUD. Such information may include, but is not limited to asset descriptions, technical specifications, serial numbers, effective commission and decommission dates.

Key Personnel

This contract requires a Program Manager to be named as a Key Person. This key person is considered to be essential to work performance. At least 30 days prior to diverting any of the specified individuals to other programs or contracts (or as soon as possible, if an individual must be replaced, for example, as a result of leaving the employ of the Contractor), the Contractor shall notify the Contracting Officer and shall submit a comprehensive justification for the diversion or replacement request (including proposed substitutions for key personnel) to permit evaluation by the Government of the impact on performance under this contract. The Contractor shall not divert or otherwise replace any key personnel without the written consent of the

Contracting Officer. The Government may modify the contract to add or delete key personnel at the request of the Contractor or Government.

• Certain skilled experienced program management and/or technical personnel are essential for accomplishing the work to be performed. Key personnel shall be identified by name and title/job classification in proposals.

• The Contractor agrees that the key personnel shall not be removed from the contract effort, replaced or added to the contract without a compelling reason and without compliance with paragraphs (3) and (4) hereof. The Government shall not approve substitutions for the sole convenience of the contractor.

• If any change to the key personnel position becomes necessary (substitutions or additions), the Contractor shall immediately notify the Contracting Officer in writing, accompanied by the resume of the proposed replacement personnel who shall be of at least substantially equal ability and qualifications as the individuals currently approved for that category.

• No substitution or replacement of the key personnel shall be approved within the first ninety

• (90) days after contract award.

• All requests for approval of changes hereunder must be in writing, via email, and provide a detailed explanation of circumstances necessitating the proposed change. Requests for

21 | P a g e changes should be made whenever the need is identified. Beside the resume, the request must also provide:

o A comparison of skills and qualifications to those set forth in the accepted resume proposed for substitution.

o A signed employee procurement integrity agreement.

o Number of hours the Contractor shall provide at his/her own expense to train the proposed replacement, and o Any other information requested by the Contracting Officer to reach a decision.

The Contractor shall submit resumes for each resource considered Key Personnel. The following labor categories are considered to be key personnel:

1. Program Manager

Attachments

• Attachment 1: Performance Requirements Summary (PRS)

• Attachment 2: List of Critical Components

• Attachment 3: List of Approved Components

22 | P a g e

Attachment 1: Performance Requirements Summary (PRS)

Required Services

(Tasks)

Performance

Standards

Acceptable

Quality

Levels

Methods of

Surveillance

Incentive (Positive and/or Negative)

(Impact on Contractor Payments)

Project preparation:

1. Contractor coordinates with the assigned PM on the project scope and schedule and responds to requests in a timely fashion.

Contractor is available for pre-construction teleconference calls.

Contractor provides a timely response (1-3 days) to the assigned

PM regarding the scheduled start and completion dates for each project.

Contractor is able to perform each project assigned within 1-2 weeks of the desired

HUD project schedule date requested.

99%

The HUD PM assigned to each project will provide feedback on the contractor’s performance for each project to the COR.

5% -deduction from overall cost to perform the work order.

Project Execution:

1.Contractor and Subcontractors are HSPD 12 Cleared to perform work in HUD space

Due to security requirements, all contractors and subcontractors performing work within HUD space shall be

HSPD12 cleared and pass the required background checks.

100% The HUD PM assigned to each project will require contractors to present HSPD

12 PIV card when performing work in HUD space.

5%-deduction from overall cost to perform the work order

2. Contractor shows up on time with the correct materials and is ready to perform the SOW.

Contractor shows up for the start of the project on the date and time agreed to, has all required tools required equipment as identified in the PWS and all the required documentation

(proof of insurance and permits when required).

100%

The HUD PM assigned to each project will provide feedback on the contractor’s performance for each project to the COR.

1%-deduction from overall cost to

3. Contractor completes SOW successfully.

Contractor completes the scope of work successfully with no errors and no exposed wiring and all installed components working properly.

100% The HUD PM assigned to each project will provide feedback on the contractor’s performance for each project to the COR.

5%-deduction from overall cost to

23 | P a g e

4. Contractor completes interface between newly installed security system and HUD Hirsch Velocity system.

Contractor works with

HUD’s Project

Manager and designees to interface the newly installed system with HUD’s Washington D.C.

Hirsch Velocity security controller system.

100% The HUD PM assigned to each project will provide feedback on the contractor’s performance for each project to the COR

1%-deduction from overall cost to perform the work order

5. Contractor successfully tests the system.

Contractor completes a successful test of all the card readers installed with the HUD

Project Manager/Physical

Security Specialist assigned to the project.

Contractor is 100% responsive in correcting any installation problems identified.

100% The HUD PM assigned to each project will provide feedback on the contractor’s performance for each project to the COR

1%-deduction from overall cost to

24 | P a g e

Attachment 2: List of Critical Components

Series R System License w/ 1-year SSA

Enrollment Client License w/ 1-year SSA

Site Server License w/ 1-year SSA 8 reader (for Secure Areas)

High Assurance Software License w/ 1-year SSA

High Assurance Readers License, 100 Readers per License

Software House On-Site Training Days

Attachment 3: List of Approved Components

• Physical Access Control System o Dell PowerEdge R530 Rack Server o C*Cure-9000 o C*Cure-9000 MTQ o Software House SSVR2-08:C*Cure 9000 Site Server o Software House SSVR3-08: C* Cure 9000 Site Sever o Software House SSVR2-BR: C*Cure Site Server Rack-Mount Brackets o C*Cure 9000 Intrusion Integration with Bosch o C*Cure 9000 Intercom Integration with Aiphone o Innometriks High Assurance Software Suite o Software House iSTAR Ultra USTAR016 Panel o Software House iSTAR Ultra USTAR008 Panel o Software House iSTAR Ultra USTAR016-SE Panel o Software House iSTAR Ultra USTAR008-SE Panel o Software House iSTAR Ultra GSTAR016 G2 Panel o Software House iSTAR Ultra GSTAR008 G2 Panel o Software House iSTAR Ultra GSTAR004 G2 Panel o Software House Innometriks CHITA-BIO-CT o AS0073-5 pack I8: Eight Input Reader Bus Module, 5 pack o Software House INN- RDR485-8: 8 Port RS485 Hub, Reader communication to iStar Ultra o Software House INN-CHTA-CT Innometriks Cheetah Reader: Indoor o Software House INN-CHTA-Out kit: Outdoor reader kit o Software House INID-500-5000A: INID ISO 1443 Smart Reader UL294

&APL2

o ALARMSAF 10064: Power supply o Aiphone IX-MV: Master Station o Aiphone IX-DA: Video Intercom system o Aiphone IX-DF-2RA: Emergency Call Station

25 | P a g e o Aiphone IS-WBHE: Wall mount box for Emergency Station o Aiphone RY-24L Form C Door Release o Aiphone PS-240-UL: 24VDC, 2A Power Supply o Aiphone CAT6: CAT6 Cabling o Aiphone 821802 10C: 2 Conductor, 18 AWG, Overall Shield, 1000 feet.

o Lockmasters LKM-7000: LKM 7003 Combination lock with X10 o Software House IDTV-SPR3310: Enrollment reader o Software House INN-SECHTA-CTO: Cheetah High Assurance Reader o HUD LAN – PACS controllers connected to the HUD LAN

• IDS Equipment o Bosch DS1260: Atm Style Alpha Command Center with LCD Display o Bosch B9512G-C: Control Panel o Bosch B520: Power supply o Bosch D7412GVA-A: Panel with Transformer and Attack Resistant Enclosure o Bosch DS1101i / 1108i Glass Break detector o Bosch ISC-PPRI1-W-16 Direction Motion detector o Bosch DS938Z: Motion Detector 360-degrees o Bosch DS160 REX PIR with Tamper o Bosch TP160 Trim Plate for DS160 o Bosch D167: Earh Ground Clamp o Bosch B942: Touchscreen keypad o Bosch DS9370: 360 Motion Detector o Software House Estar-002: iStar Edge with Enclosure-CA Space o Software House INN-EDGE-MOD: Infinitas Edge Authentication Module

Appliance o Dell Precision Tower 5810: Workstation-Xeon Quad Core o Magnasphere HSS-L2C-101: 1” Recessed Door Contact o YUSA NPQ-12: Standby battery o Magnasphere L2S-000: Surface Mount Door Contact o Interlogix 2207A-L Roll-Up Door Contact o GE Sentrol 1076C-N ¾” Recessed Door Contact o Honeywell 269R Hold-Up Button Duress o Potter CS24W-BW: Strobe and Siren

• CCTV Equipment o American Dynamics ADVER36R5DF: VideoEdge Rack Mount NVR, 36TB, 4NIC o American Dynamics ADVEC01: VideoEdge NVR Add-on 1 IP Camera

License o American Dynamics ADVEC01-ICF: Camera License o American Dynamics ADVAS CO2: Victor Professional Software License App

Server o American Dynamics ADV-VCMAP- Victor Professional Add-on, Client Maps o American Dynamics IPS02D2OCWTT(3-9mm lens) o American Dynamics ADCI6DPCAPOW ( Illustra 600/610 Dome Pendant

Cap)

26 | P a g e o American Dynamics ADLOMARM: Mount, wall arm o American Dynamics ADCI825-F311: 5MP Fisheye, 360-degree Camera o American Dynamics IPP02P6OCWTT: Illustra Pro 2MP, PTZ, outdoor, vandal, white clear o American Dynamics RHOLM: Dome Mount o American Dynamics RHOTR: Dome Mount o American Dynamics ADSPOT : Power supply for dome o American Dynamics IPP02P6OCWTT: Illustra Pro 2MP, PTZ, outdoor, vandal, white clear o American Dynamics IPS02PANBTT: Illustra Pro 2MP, PTZ, Indoor, Non-

Vandal-Black.

o American Dynamics ADCI6PFMKTWC: Illustra 625 PTZ Indoor housing, white o American Dynamics ADCI610-M111: Illustra 610 Compact, 1080p, 2.8-

12mm, outdoor vandal, white, clear, POE o American Dynamics IES01D1OCWIYA: Illustra 1MP Dome o American Dynamics IES01CFACWSY: Illustra 1MP Mini-Dome 3.6 Indoor

Non-vandal o Altronix R2416ULCB– power supply o Uninterrupted Power Supply -4 hours uptime