OCIO_UCC_Final_Slides.pptx

NLRB

OCIO/AMB

Unified Communications Industry Day

December 6, 2013

Agenda/Purpose Introduce NLRB Recap our Objectives Ideas from RFI Submissions Project Timeline Questions and Answers Result: Prepare a Quality RFP

Introductions Bryan Burnett: CIO, OCIO Demetrick Moore: CO, AMB Laurie Sanders: ACIO-Infrastructure Services, OCIO Scott Thompson: Data-communications, OCIO Richard Meadows: Data-communications, OCIO Rob White: Tele-communications, OCIO Eric Marks: ACIO-Enterprise Support Services, OCIO Tom Pojeta: ACIO-Administrative Systems, OCIO

Contracting The acquisition is in the market research phase No determination has been made regarding the contract vehicle(s) All contracting questions should be directed to Demetrick

NLRB Overview Small, independent agency; bifurcated organization General Counsel (Presidential Appointee) investigates and prosecutes cases Board (five Presidential Appointees) is quasi-judicial body that decides labor issues 1,700 employees 56 offices in 53 locations

NLRB Considerations Budget pressures Space reductions NLRB HQ will move in early 2015 Consolidated offices/management Significantly increased telework Office 365 based administrative systems Growing demand for distance learning

NLRB Technologies Two co-location data centers Sterling, VA Waltham, MA Consolidated mission system Current and planned cloud-based services:

Microsoft Office 365 G3 Amazon Web Services/Azure ServiceNow ITMS Hybrid backup services (planned) Hybrid storage services (planned)

UC Objectives Create a modern unified communications platform on a single network Empower Agency personnel to communicate with voice, video and data from all locations including the office, at home and on the road Aggregate separate components under a single contract to provide these services in a comprehensive and cost-effective manner

Ideas from RFI Submissions Telephone/Voice Communications Agency expects a mix of desktop phones, soft phones with headsets, and mobile phones for voice communication Where deployed, Agency desires cost effective desktop phones

Mobile Access Proposed solutions shall include mobile options as desk phone replacements and/or augmentation Agency may implement a mobile device management solution separate from this acquisition (optional)

Video Communications Proposed solution will need to be clearer regarding how the existing Tandberg systems will be utilized Agency prefers not to invest in on-premises video conferencing equipment Agency does not have the staffing to manage bridging

Presence / Instant Messaging / Collaboration / Conferencing Lync will be the Agency’s platform for these services Agency is willing to host Lync Servers on-premises to increase the available functionality Agency will need the ability to include outside parties in web conferences

Wide Area Network Agency has made significant investments in Riverbed WAN and cloud optimization products As the NLRB WAN utilization is approximately a bell curve Monday through Friday during business hours, would a burstable bandwidth solution be more cost effective WAN should support direct connections to cloud services, including MS Azure and AWS

Remote Access Agency may implement a remote access management solution separate from this acquisition (optional)

How to ensure proper pricing Including call center capability Including a failover or backup WAN connection as an option; including wireless services for the last mile Including out-of-band management for the customer premise equipment Including fax services

Proposed Project Timeline January 27: RFP Posted February 7: Questions Due February 14: Questions Answered February 24: Proposals Due Potential Discussions March 21: Contract Award April 1: Contract Kick-Off Meeting Planning and Deployment: 8 – 12 months

Questions and Answers image3.jpeg image4.png image5.jpeg image1.jpeg image2.png