Questions Doc.docx

1. SAM say's offers are due Jun 15, SF18 says furnish quotation before Jun 9, which one is correct? 06/15/2023

2. To be clear, the call center is to be manned 365 days a year? Yes

3: Will the previous vendor allow the porting of the hotline numbers without any charges, fees or any other stipulations? Yes

4. What if the contingency if the number can't be ported at no fault of the vendor?

Please reconfirm the due date for this procurement by providing it in response to answers to questions. 06/15/2023.

What is the date by which you will answer these questions? ASAP

When is the anticipated contract start date? 10/01/2023

Is there a deadline for questions? 06/12/2023

When is the anticipated award date? Before 09/01/2023

Are bidders permitted to deviate in any way from any manner of quoting fees you may be expecting? For example, if there is a pricing page in the RFP, can bidders submit an alternate fee structure? If there is no pricing page in the RFP, do you have any preference for how bidders should quote fees or can bidders create their own pricing categories? Letterhead or SF-18 provided

Please describe your level of satisfaction with your current or recent vendor(s) for the same purchasing activity, if applicable.

Has the current contract gone full term? Yes

Have all options to extend the current contract been exercised? Yes

Who is the incumbent, and how long has the incumbent been providing the requested services? DEBORGEM ENTERPRISES INCORPORATED, Base year and 4 options

What estimated or actual dollars were paid last year, last month, or last quarter to any incumbent(s)? $34,497.00 total contract base plus 4 option years.