NDMS lessons learned.pdf

Rural Development Nationwide Default Management Services (NDMS) Lessons Learned

January 19, 2022

Consolidated Strategy to Single Family Housing Direct Property Management

Pre-Decisional/Pre-Deliberative Source Selection Sensitive Information

• Implement a long-term, fully integrated business solution to address all phases of post-acceleration single family housing loan servicing.

• The National Default Management Services (NDMS) solution will support the Agency’s mission by focusing on post-acceleration servicing and asset management.

• The approach is to provide a consolidated system for the four key lines of service:

1. Legal Services – Foreclosure, Bankruptcy, Evictions, etc.

2. Appraisal/Valuation

3. Property Preservation/Management, and

4. Real Estate Owned (REO) Management/ Property Disposition

Affordable Housing Crisis in Rural America

• COVID-19 has exacerbated a nationwide housing crisis – especially in rural America.

• USDA needs to act as quickly and efficiently as possible to process vacant properties and get rural families inside these homes.

Pre-Decisional/Pre-Deliberative Source Selection Sensitive Information 3

• USDA Rural Development (RD), Program Management Office (PMO) previously issued a solicitation for Nationwide Default Management Services (NDMS) that was cancelled

• PMO has developed Lessons Learned from the previous solicitation

• The feedback from the Government is intended support responsive, compliant proposal submissions to future solicitations

Overview

• Multiple Proposal submissions with no explanation of the updated changes

• Proposals not submitted timely

• Form 1449 and/or Amendments not signed

• Redacted version not provided

• Proposals exceeded page count limit

• Missing required documents

• Required proposal format not followed (Structure, Font, Size)

• Required fields in the price worksheet not provided or left Blank

Note: Government provided excel sheets should not be reformatted

Key Take-Aways

Actions:

• Post to Sam.gov a Synopsis, Draft RFP and Industry day for

Offeror feedback

• Changed from a Statement of Objectives (SOO) to a

Performance Work Statement (PWS)

• Clearly defined pricing methodology to achieve Total Evaluated

Price (TEP)

• The Government will consider Rate Refresher language to alleviate major price impacts due to a National Emergency or Natural Disaster

Lessons Learned

Actions:

• Removed Bonding Requirement for Prime Offerors

• Past Performance Evaluation for Small Business(SB) Joint

Venture (JV) Members and Small Business First-Tier Subcontractors

• New SBA rules allows evaluation of past performance for any SB JV member or identified SB First-Tier subcontractor

• Updated language associated with offeror experience

Lessons Learned (cont.)

• Enhanced collaboration with Industry

• Early visibility into draft requirements

• Opportunity to engage with the Government through planned Industry day

• Streamlined solicitation that generates quality responses from potential offerors

• Maximizes Teaming opportunities for Small Businesses

• Simplified Pricing Schedule and CLIN structure

Expected Outcomes