NAT26001-CVRP_ADMN_appC.pdf

PDF 2 MB Posted

Attached to
Delaware Clean Vehicle Rebate Program Administration
Solicitation number
NAT26001-CVRP_ADMIN
Issued by
Kent County, Delaware

About this file

This document is a network diagram template and instruction guide prepared for the State of Delaware, specifically for use by the Application Review Board (ARB) in reviewing system network designs. The document provides comprehensive standards and procedures for constructing network diagrams that must be submitted for state systems, including the Delaware Clean Vehicle Rebate Program Administration. The guide establishes mandatory requirements for diagram completion, requiring at minimum the Revision and Production tabs to be completed before the ARB will perform system design reviews. The document includes reference diagrams with examples for Production, Test, Development, and Support environments, along with a accompanying Visio stencil set to facilitate proper diagram construction. Revision dates noted in the document range from May 6, 2019 to September 10, 2026, with the document marked as containing Confidential Information.

The document defines detailed technical specifications for network diagram objects, including user workstations, internet users, extranet segments organized into four levels, load balancers, proxy servers, application and database servers, and interfaces with internal and external systems. Critical requirements include proper identification of IP addresses, DNS names, operating system versions, and database management system information for all servers. Connectors between objects must indicate protocol, port, and encryption status using standardized notation (Protocol:Port:U for unencrypted data and Protocol:Port:E for encrypted data), with directionality indicated by single arrowheads. The guide explicitly requires documentation of all server-to-server communications and prohibits bi-directional communication between network segments except in special circumstances, establishing security and communication standards necessary for state system approvals.

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NAT26001-CVRP_ADMN_appB.xlsx XLSX spreadsheet
NAT26001-CVRP_ADMN_att10.pdf PDF
NAT26001-CVRP_ADMN_appD.xlsx XLSX spreadsheet
NAT26001-CVRP_ADMN_rfp.pdf PDF

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Text version

Revision Date: Revision #: Revised by: Notes:

Date V1.0 Name Initial Diagram

Internet

Internet Users

Agency VRF

Agency Internet DMZ Tier 1 (VLAN 123) Agency Designate DMZ

(VLAN 123)

The required format of the communication is ‘Protocol :

port:U’ for unencrypted data and ‘Protocol : port : E’ for encrypted data. You can use the format of HTTP:80:R to indicate the server is listening on port 80 and it will redirectHTTPS:443:E the connection to HTTPS:443:E before the user session isInternet Or

HTTP:80:R established. This diagram represents a confidential system.

Or

HTTP:80:U

Internet Users

HTTPS:???:E

HTTPS:443:E

Or

HTTP:80:R

XML Firewall

Or Ws.delaware.gov

HTTP:80:U

Agency VRF

HTTPS:443:E

SFTP:22:E

Agency Internet DMZ Tier 1 (VLAN 123)

Agency Designate DMZ

(VLAN 123)

Workstation Users

SFTP:22:E

Server Name IP Address

Drawing Name: Name of Application or System Description: Brief Description of Application or System

Creation Date: Date of original diagram Agency Agency Name LogoData Classification: Revision Date: May 6, 2019

Confidential InformationPage: 2 of 9 Revision Engineer: Last person to revise diagram

HTTPS:443:E

HTTP:80:U

https://Ws.delaware.gov

HTTP:80:R

HTTPS:443:E

HTTPS:???:E

HTTP:80:U

HTTP:80:R

HTTPS:443:E

HTTPS:443:E

HTTP:80:R

Agency Internet DMZ Tier 1 Agency Internet DMZ Tier 3Agency Internet DMZ Tier 2

(VLAN 123) (VLAN 123)(VLAN 123)

Agency State Only DMZ (VLAN 123) Agency Designate DMZ

(VLAN 123)

Agency VRF

(S(Seeee AAppppeennddiixx 11 PPaaggee))

Agency Internet DMZ Tier 1 Agency Internet DMZ Tier 2 Agency Internet DMZ Tier 3 (VLAN 123) (VLAN 123) (VLAN 123)Internet

HTTPS:443:E Protocol:Port:(U) Or

HTTP:80:R

Internet Users

Protocol:Port:(E) Protocol:Port:(E,U)Server Name Server Name Server Name IP Address IP Address IP Address

HTTPS:???:E

Protocol:Port:(E,U)

Agency State Only DMZ (VLAN 123) Agency Designate DMZ

(VLAN 123)

Protocol:Port:(E,U)

Agency VRF

HTTPS:443:E

Or

HTTP:80:R

Protocol:Port:(E,U)

Server Name IP Address

Workstation Users (See Appendix 1 Page)

Description: Brief Description of Application or SystemDrawing Name: Name of Application or System

Agency Agency Name Logo

Creation Date: Date of original diagram

Data Classification: Revision Date: September 10, 2026

Confidential InformationPage: 3 of 9 Revision Engineer: Last person to revise diagram

HTTP:80:R

HTTPS:443:E

Agency Internet DMZ Tier 1

Agency Internet DMZ Tier 2

(VLAN 123)

Agency Internet DMZ Tier 3

(VLAN 123)

Agency VRF

Agency Designate DMZ

(VLAN 123)

Agency State Only DMZ

(VLAN 123)

Application Support Admins

(See Appendix 2)

Protocol:Port:(E,U)

Protocol:Port:(E,U) Protocol:Port:(E,U) Protocol:Port:(E,U)

Server Name IP Address

Server Name IP Address

Server Name IP Address

Server Name IP Address

Server Name IP Address

Agency Internet DMZ Tier 1

Agency Internet DMZ Tier 2

(VLAN 123)

Agency Internet DMZ Tier 3

(VLAN 123)

Agency VRF

Agency Designate DMZ

(VLAN 123)

Agency State Only DMZ

(VLAN 123)

Protocol:Port:(E,U)

Drawing Name: Name of Application or System Description: Brief Description of Application or System

Agency Logo

Agency Name

Confidential Information

Creation Date: Date of original diagram

Data Classification:: Revision Date: September 10, 2026

Page: 4 of 9 Revision Engineer: Last person to revise diagram

Source IP Source Hostname Destination IP Destination Hostname

Port/Protocol/ Enc

Description Expiration (if any) Source DMZ Destination DMZ

Drawing Name: Name of Application or System Description: Appendix 1 - Showing PROD System Interfaces

Agency Agency Name Logo Confidential Information Creation Date: Date of original diagram

File Name: 6b7fd29e-5b17-40ae-9b54-b0dfeba5fb9d.vsd Revision Date: September 10, 2026 Page: 5 of 9 Revision Engineer: Last person to revise diagram

Source IP Source Hostname Destination IP Destination Hostname Port/Protocol Description Expiration (if any) Source DMZ Destination DMZ

Desktop Name: Desktop IP Address: Date Added: Added by: Description or Notes:

Desktop Name IP Address Applications Support Admin (***Name of Person)

Drawing Name: Name of Application or System Description: Appendix 2 - Application Support Admins for Group Access

Agency Agency Name Logo Confidential Information Creation Date: Date of original diagram

File Name: 6b7fd29e-5b17-40ae-9b54-b0dfeba5fb9d.vsd Revision Date: September 10, 2026 Page: 7 of 9 Revision Engineer: Last person to revise diagram

Overview

The purpose of this document is to explain how to construct a proper network diagram that can be submitted to the Application Review Board (ARB). By adhering to these instructions, the ARB can more quickly review and recommend the network design. This document is accompanied by a reference diagram with examples of how Production, Test, Development and Support diagrams. The ARB requires at a minimum the Revision and Production tabs to be completed in order to perform a system design review. A Visio stencil has been created that will accompany the Network template defining the required object information that can be used to build your own network diagram.

Network Diagram Objects

A network diagram defines the users and objects that make up a complete system. All objects that make up a network diagram are provided in the Visio stencil set that accompanies this document. Please define all required information that is associated with the stencil objects. The basic system diagram objects are:

• User Workstation – This object represents a PC that sits on the state network (or is connected to the state network via a SSL/VPN connection) and will be accessing an object within the application. This is considered a secured workstation.

• Internet Users – This object is a cloud and PC and represents any workstation anywhere on the Internet that may access this application. This is considered an unsecured workstation.

• Extranet segments – Network segments – There are 4 unique network segments identified in the template: Level 1 (Commonly referred to as Internet tiers 1, 2, 3), Level 2 (Built as needed), Level 3 (Commonly referred to as the State only DMZ), Level 4 (Commonly referred to as the agency Intranet). These are network segments on the state network that will hold servers that make up the application. The network segments are color coded based on the audience. The DMZ and VRF designated are required, VLANS assignments are optional.

• Load Balancer – This is a generic icon that represents a load balancer appliance (hardware or software). A load balancer icon should identify at a minimum the Virtual IP (VIP) assigned to the device and the DNS name assigned to that IP.

• Proxy Server – This is a generic icon that represents a proxy server appliance (hardware or software).

• Server – (Application, Database, SFTP and Web) – These are the basic object of a system. A server is a physical or virtual compute device that is providing some type of service that is being consumed. A server can be, and typically is, a Windows server or a Linux server, but could also be a hardware appliance. Servers must identify at a minimum the IP address and DNS name assigned to that IP. The OS and version must also be identified on the server object.

Database Server must also identify the software and version of the database management system (DBMS). Servers must exist inside a network segment.

• Internal System Interface – Occasionally, systems will need to interface with other State systems. In this case, please use the internal system interface object to reference the “other” State system that talks to this system (or that this system talks to). Do not attempt to diagram a second system on this system diagram. The internal system interface must identify the name of the other system, IP address and DNS name assigned to that IP address. (Note: Visio Stencil Object will have to be Ungrouped in order to modify the text information.)

• External Cloud or SaaS – Occasionally, systems will need to interface with other external Cloud or SaaS solutions. In this case, please use the external Cloud and SaaS object to reference the “other” external solution that talks to this system (or that this system talks to). The external Cloud or SaaS must identify the name of contracted solution provider, the registered domain name or web uniform resource locator (URL), and the IP address. (Note: Visio Stencil Object will have to be Ungrouped in order to modify the text information.)

Connecting System Diagram Objects with Connectors

Connectors represent network communications between two objects. A diagram must contain ALL connectors between objects for the application to function. Connecting two objects in the same network segment are required.

Connector Directionality

Connectors must always have a single arrowhead indicating the direction that communication between two objects is INITIATED. Bi-directional communication (object A will initiate a connection to object B and object B will initiate a connection to object A) is only allowed between network segments in very special circumstances and should be considered “disallowed”. Bi-directional communication within a single network segment is permitted, however.

Connector Description

A connector must identify the protocol, port and whether encryption is used in communication between source and destination objects. The required format of the communication is ‘Protocol : port:U’ for public data and ‘Protocol : port :

E’ for non-public data. You can use the format of HTTP:80:R to indicate the server is listening on port 80 and it will redirect the connection to HTTPS:443:E before the user session is established. The term ‘AD group’ may be used on the connector description to represent all of the DTI telecom approved ports/protocols required to talk with Active Directory and Domain Controllers.

Connector Source & Destinations

Connectors show communication from a source object to a destination object. Different objects imply different meanings. This is a list of what connections from and to different objects means:

• Server – Connections to (or from) a specific server means that ONLY that source (or destination) are permitted to use the communication specified on the connector. This is the most typical type of communication. Communication between network segments that is not identified should not be assumed permitted. It IS mandatory to document all server to server communications.

• Network segment – Connections to (or from) a network segment means that EVERY machine in that network segment can initiate (or receive) communications identified on the connector. This is not a normal situation and will need justification.

HTTPS:443:E

HTTP:80:R

6b7fd29e-5b17-40ae-9b54-b0dfeba5fb9d.vsd
Revisions
Cloud
Production
Support
Appendix 1 (Interfaces)
Appendix 1 (xls)
Appendix 2 (Support)
Instructions - A
Instructions - B
Appendix C - 1.pdf
Table 1
Appendix C - 5.pdf
Table 1
Appendix C - 6.pdf
Table 1
Appendix C - Network 7.pdf
Table 1

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