Narrative Template RFP PR-26-681.docx

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Attached to
Kiteboarding Instruction Provider
Solicitation number
PR-26-681
Issued by
California

About this file

This is a narrative proposal template for RFP PR-26-681 issued by the City of Long Beach, California, for a kiteboarding instruction provider. The RFP seeks proposals for kiteboarding school services to be launched in Summer 2026. The template requires proposers to address organizational capacity and experience, method of approach, and communications and reporting capabilities. Key submission elements include company information, enterprise type, staff qualifications and structure, references, subcontractor details if applicable, and a comprehensive narrative addressing service delivery specifics such as instruction type and volume, hours of operation, staffing levels, supervision and training protocols, equipment and facility maintenance, and readiness timeline for Summer 2026 launch.

The proposal template requires bidders to address operational and strategic considerations including safety program development and implementation, competitive rate structures, necessary city support for launch, target market segments, marketing channels, competitive analysis, and charitable programming if applicable. Proposers must also outline performance evaluation indicators, personnel management and instructor evaluation processes, financial accounting systems and contract administration capacity, and communication protocols with the City. The template mandates submission of current personnel rosters, instructor identification procedures, and mechanisms for identifying and addressing performance concerns. Subcontractors, if included, must provide registration documentation with the California Department of Industrial Relations and demonstrate specific qualifications for assigned RFP requirements.

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Text version

Narrative Proposal Template An editable version of the template below has been posted to Long Beach Buys. Proposers should complete the editable template and submit it as their narrative proposal.

Organizational Capacity & Experience

PROPOSER CONTACT INFORMATION

Organization
Company Name

Company Address

Federal Tax ID Number

Website

Authorized Representative
Name

Title

Email Address

Phone Number

Other Point of Contact (if required)
Name

Title

Email Address

Phone Number

PROPOSER CAPACITY & EXPERIENCE

What type of enterprise is the organization?
☐ Non-Profit

☐ Sole Proprietorship

☐ General Partnership

☐ Corporation

State and Date of incorporation:

☐ Limited Liability Company

☐ Other _________________________________

Please describe why the organization is qualified to provide the services described in this RFP (1-2 paragraphs).

Please describe the length of time the organization has been providing the services described in this RFP. Why is your firm the right one for this contract?

How many employees does the organization have in total and residing in Long Beach?

Please provide an overview for how the kiteboarding school will be staffed, including titles and job descriptions.

Who are your key staff? Please provide a name, title, and resume either as an attachment or provide a one (1) paragraph description.

REFERENCES

Reference 1
Company

Project Manager

Phone Number

Project Description

Project Start and End Dates

Reference 2
Company

Project Manager

Phone Number

Project Description

Project Start and

Reference 3
Company

Project Manager

Phone Number

Project Description

Project Start and

Reference 4
Company

Project Manager

Phone Number

Project Description

Project Start and

Reference 5
Company

Project Manager

Phone Number

Project Description

Project Start and

SUB-CONTRACTOR CONTACT INFORMATION

Does the proposal include subcontractors?
☐ Yes

☐ No

If applicable, provide the following for all subcontractors included in this proposal.

Organization
Company Name

Company Address

Authorized Representative
Name

Title

Email Address

Phone Number

Other Point of Contact (if required)
Name

Title

Email Address

Phone Number

SUBCONTRACTOR CAPACITY & EXPERIENCE

What type of enterprise is the organization?
☐ Non-Profit

☐ Sole Proprietorship

☐ General Partnership

☐ Corporation

State and Date of incorporation:

☐ Limited Liability Company

☐ Other _________________________________

Which specific requirements of this RFP will the subcontractor perform?

Is the subcontractor registered with the California Department of Industrial Relations? If yes, provide registration number.

Please describe why the organization is qualified to provide the services described in this RFP (1-2 paragraphs).

Please describe the length of time the organization has been providing the services described in this RFP (1-3 sentences).

How many employees does the organization have nationally, locally, and residing in Long Beach?

Where are the representative(s) that would service the City’s account located?

Method of Approach

1. Briefly summarize your proposal to provide the services described in this RFP, including type and amount of instruction; hours of operation; staffing levels; staff supervision and training; maintenance of equipment and public spaces; and other services specified. Discuss what steps your organization will take to ensure that you will be ready to start services in Summer 2026.

2. Provide concrete examples that illustrate your organization’s experience and expertise in providing the services described in this RFP.

3. How will you develop a safety program for staff and clients? How will this program be implemented and assessed? What professional qualifications, safety training, and other capabilities can be demonstrated by the individual(s) who will provide service pursuant to this RFP?

4. What added benefit will your business add to the waterfront and the Long Beach community?

5. How will you ensure your rates remain competitive?

6. Outline what you will need from the City to successfully launch your operation.

7. Who makes up your target audience? What are your target segments and ideal patrons?

8. Which channels and platforms will you use to market your business to your target audience?

9. Who are your competitors? What are some key factors related to being successful in your industry?

10. If applicable, describe any charity or non-profit programs or activities related to your business.

11. Describe how and with what frequency you will provide personnel rosters to the Department for verification of associated instructors.

12. Describe how you will ensure instructors associated with your certified school will be identifiable on sight to the public and City personnel.

Communications & Reporting

1. Describe which performance indicators and other criteria that will be used to routinely evaluate your business’s performance. How do you plan to track these measures of success and use this data for program management?

2. Explain how employees responsible for front-line service delivery will be supervised and how instructors will be evaluated.

3. Explain how you will report on performance to the City and coordinate with the City to meet the objectives of the RFP.

4. Describe your organization’s financial accounting system and its capacity to administer the accounting requirements of this contract.

5. Describe how your organization will actively work to identify and address performance concerns.

Kiteboarding Instruction Provider | RFP PR-26-681 | Template v3.14.25 | 30

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