ATT1_NAMA-17-Q-0002_HST_10312016.docx

ENCLOSURE 1

SCHEDULE OF PRICES

1. SERVICES TO BE FURNISHED:

(a) The purpose of this purchase order is to acquire Janitorial services at the Harry S. Truman Presidential Library in Independence, Missouri. All work must be performed under the terms and conditions of this purchase order as either Fixed Price (FP) or Not-to-Exceed (NTE) amount (Additional Services).

(i) Fixed Price (FP). The Vendor is required to furnish all the work that can be identified in advance, both in sufficient detail and quantities, and for which a fair and reasonable price can be obtained. The fixed prices must include the fully burdened cost for delivering the services in accordance with the requirements of this RFQ. All work in the Performance Work Statement (PWS), except Additional Services work, is considered fixed price work.

(ii) Additional Services. The Government is not obligated to pay for any additional services under this purchase order unless it is performed for work under this purchase order and in accordance with the purchase order’s terms and conditions. The Vendor must not proceed with any Additional Services work unless the work has been authorized by the Contracting Officer and/or Contracting Officer’s Representative (COR) in writing or verbally, followed up in writing, within one calendar day. The NTE amount listed is the maximum amount for the period of performance. Should the Vendor exceed this amount in the performance of work under this purchase order, it does so at its own risks.

2. PRICING OF BASE YEAR

(a) Fixed Price Services.

(i) The Vendor must identify the base year "Unit Price" and "Total Price" for the fixed-priced supplies/services described in Paragraph 6, Schedule of Prices.

(A) The fixed "Unit Price" for each CLIN must be the Vendor’s price for the services identified for the period of one month (MO).

(B) The "Total Price" for each separately priced CLIN must be the fixed "Unit Price" multiplied by 12 to equal the price for the base year.

(b) Additional Services. Fully-burdened hourly labor rates identified in Table 3(f), Composite Hourly Rate Table shall apply to Additional Services.

(i) The hourly rates in Table 3(f) must include the composite hourly rate that will be used in pricing the labor only portion of orders for CLIN 0003 under this purchase order. The composite hourly burdened labor rate must include all labor costs, direct and indirect, including labor, labor overhead, G&A, and profit, to provide one hour of labor.

(ii) Other Direct Cost, subcontract, applicable material, parts, etc. must not be included in Table 3(f); they must be priced according to the requirements of each purchase order for additional services and included in the price of the order.

(c) Total Base Year Purchase order Price. The Total Base Year Purchase order Price is the sum of the fixed-price for Security Guard Services and the NTE amount for Additional Services.

3. PRICING OF OPTIONS

(a) Option years will be priced using the procedure for pricing the purchase order base year.

(b) Vendors must price options for the four (4) option years by assuming that the minimum hourly wages and fringe benefits established by the Administrator, Wage and Hour Division, U.S. Department of Labor, for the base year will apply to the four (4) additional option years. As such, the option year pricing should not include escalation of these rates. Please note that this does not apply to labor categories not governed by the Service Contract Act such as, management positions. Accordingly, there will not be adjustments allowed in the option years for any position to which, the Service Contract Act does not apply.

(c) The hourly rates in Table 3(f) must include the composite hourly rate that will be used in pricing only the labor portion of option CLINs 0003, 0008, 0013, 0018 and 0023 additional service orders under this Purchase order. However, the Government does not guarantee any hours will be ordered. The composite hourly burdened labor rate must include all labor costs, direct and indirect, including labor, labor overhead, G&A, and profit, to provide one hour of labor. ODCs (e.g. subcontract, applicable material, parts, etc.) must not be included in Table 3(f); they must be priced according to the requirements of each order for additional services and included in the price of order.

(d) In the event the option(s) are exercised by the Government, the Purchase order price(s) will be adjusted in accordance with the clause entitled FAR 52.222-43, Fair Labor Standards Act and Service Contract Act - Price Adjustment (Multiple Year and Option Contracts). In accordance with the Fair Labor Standards Act and Service Contract Act, the Vendor must submit to the Government payroll data or other necessary documents from the previous purchase order year (not required for exempt employees). As a minimum, the documentation must include the following:

(i) Actual wages paid to each employee, listed by employee, in the prior Purchase order year, including the actual hourly wage rate (unburdened) for each employee.

(ii) Documentation supporting fringe benefit cost paid in the previous Purchase order year.

(iii) Documentation supporting accompanying payroll tax rate increases (if applicable).

(iv) Data supporting the actual health and welfare (H&W) premiums or data supporting actual cost for equivalent benefits paid by the Vendor (required if Wage Determination H&W rate adjustment is applicable).

(e) Total Option Year Purchase order Price. The “Total Option Year Purchase order Price” for each Option Year is the sum of the fixed-price for the Security Guard Services and the Not-to-Exceed (NTE) amount for Additional Services.

(f) Composite Hourly Rate Table. The following table is for pricing Additional Services and for pricing deductions for all CLINs and work. Table 3(f) must be used as the composite hourly rate to price all labor for:

TABLE 3(f), Composite Hourly Rate Table

Hourly Price Base Year Firm-Fixed Price Hourly Price Option Year 1 Firm-Fixed Price Hourly Price Option Year 2 Firm-Fixed Price Hourly Price Option Year 3 Firm-Fixed Price Hourly Price Option Year 4

11122 Housekeeping Aide

11150 Janitor

4.0 Overtime Service. The Contractor is obligated, at no additional increase in price, to meet all requirements of this purchase order within the stated hours. If overtime is required due to the Contractor's inability to meet the non-emergency requirements of this purchase order, the Contractor must pay overtime premiums to all employees as required by all applicable Federal and State laws at no increase in the purchase order fixed price and at no additional expense or delays to the Government. In addition all after hours work shall be approved by and coordinated with the COR.

4.1 Government compensated overtime is only allowed when the Government specifically requests the Contractor to perform services on Federal holidays or during hours worked beyond the normal duty hours. The Contractor will be compensated at the hourly rate specified in Table D-2, of the Schedule of Services for each hour the Contractor's employee spends at the Truman Library & Museum. The Contractor will be paid only for the actual hours worked at the facility. In the event the Contractor is called back for an emergency, a minimum charge of two (2) hours will be allowed each time the Contractor has to report to the facility. Actual time of more than two (2) hours will be rounded to the quarter hour. Mileage charges will not be allowed. The Contractor must not perform any work resulting in overtime hours without prior authorization from the COR or the Contracting Officer (CO). Government directed overtime will be performed as requested by the COR. When verbal requests are made, they will be followed by a written request or requisition for hours requested. In the event time does not permit that a written order be issued prior to work being performed the written request will be issued the next business day.

4.2 Scheduled Overtime. When requested, the Contractor will be required to provide services outside of the normal duty hours. The Government will attempt to schedule these services 24 hours in advance, but will have the option of requesting scheduled overtime services without advance notice to the Contractor depending upon the circumstances.

Government-compensated overtime is allowed only when the Government specifically requests the Contractor to perform services on the three Federal holidays that are not included in this purchase order (Thanksgiving, Christmas, or New Years day), or any hours worked beyond the normal operating hours as stated in PWS paragraph 1.2, Hours. All other hours will be included in the firm-fixed price of this purchase order. Mileage charges will not be allowed. The Contractor must not perform any work resulting in overtime hours without prior authorization from the COR or the Contracting Officer (CO). When a verbal request is made, it will be followed by a written delivery order/modification that will be issued monthly.

4.3 Unscheduled Overtime. The Contractor will be required to provide unscheduled overtime for emergency or critical situations when requested by the COR or CO. The Contractor will have two hours to report to the site, from the time of initial notification by the COR or CO.

5.0 Normal Duty Hours. The Contractor shall perform the majority of cleaning during the hours of 5:00 AM and 9:00 AM each day, inside and outside, seven (7) days a week. During the day the Contractor shall perform touch-up and other scheduled work from 9:00 AM to 5:00 PM, seven (7) days a week. All non-emergency janitorial services at the Truman Presidential Library & Museum shall be performed during the hours cited above.

6.0 SCHEDULE OF PRICES

(a) In accordance with this RFQ, the Vendor must provide all management, supervision, labor, materials, supplies, transportation, and equipment described herein (except as specified to be furnished by the Government in the (PWS), and must plan, schedule, coordinate, and assure effective performance.

(b) For CLINs 0001, 0002, 0006, 0007, 0011, 0012, 0016, 0017, 0021 and 0022 insert unit prices quoted for each year. The Government has included Not-to-Exceed (NTE) amounts in CLIN 0003, 0008, 0013, 0018 and 0023 for Additional Services. However, the Government does not guarantee any hours will be ordered. Other Direct Costs (ODCs). For CLINS 0001, 0006, 0011, 0016, and 00121 include Other Direct Costs (ODCs) as applicable. ODCs are costs such as subcontracts, applicable material, parts, supplies, etc. The Vendor shall identify known ODC items and the rationale for inclusion for them to be considered. The Government reserves the right to not pay for ODCs which are not clearly identified in the Vendor’s quotation. For evaluation purposes, the Price will be determined by multiplying the Quantity by the Unit Price. The Total Purchase order Price will be determined by adding the individual CLIN prices in the Base Year. CLIN = Contract Line Item Number; PWS = Performance Work Statement; NSP = Not Separately Priced, NTE = Not to Exceed.

NOTE: The Vendor must provide a schedule in the price quotation that clearly details the breakdown of the quoted monthly prices by labor category, labor hours, labor rates, burdened rates, materials, equipment, supplies, etc. Finally, any ODCs must also be detailed for each quoted expense for each year. In addition to hard copy information, in order to expedite review of the quotation, the Vendor must submit an electronic copy on CD in a format compatible with the Microsoft Excel 2013 software program. NARA utilizes the disks during the review of quoted prices for such things as math checks, the use of correct escalation, and other evaluation procedures. The Vendor must include the formulas and factors used in calculation of the data.

Base Year – Months 1-12

CLIN

Note: The Government does not guarantee that any hours will be ordered.

NTE

TOTAL BASE YEAR PURCHASE ORDER PRICE:

Option Year I – Months 13-24

Note: The Government does not guarantee that any hours will be ordered.

NTE

TOTAL OPTION YEAR I PURCHASE ORDER PRICE:

NAMA-17-Q-0002 HST Janitorial Services

Option Year II – Months 25-36

CLIN

MO

Note: The Government does not guarantee that any hours will be ordered.

TOTAL OPTION YEAR II PURCHASE ORDER PRICE:

Option Year III – Months 37-48

Note: The Government does not guarantee that any hours will be ordered.

TOTAL OPTION YEAR III PURCHASE ORDER PRICE:

Option Year IV – Months 49-60

Note: The Government does not guarantee that any hours will be ordered.

TOTAL OPTION YEAR IV PURCHASE ORDER PRICE:

TOTAL PURCHASE ORDER PRICE:

ENCLOSURE 2

PERFORMANCE WORK STATEMENT (PWS)

JANITORIAL SERVICES FOR THE

HARRY S. TRUMAN

PRESIDENTIAL LIBRARY AND

MUSEUM

1.0 BACKGROUND

1.1 The National Archives and Records Administration (NARA) requires janitorial services at the Harry S. Truman Presidential Library & Museum and grounds located at 500 West U.S. Hwy 24, Independence, Missouri, 64050. The Harry S. Truman Presidential Library & Museum hereby referred to as the Truman Presidential Library & Museum has a high level of visibility to both Government and non-government organizations. It hosts many visitors on an individual and group basis. As a result, high quality janitorial services are essential for the Truman Presidential Library & Museum.

The Truman Presidential Library & Museum is an educational and research center established to:

· Preserve historical materials associated with the life of President Truman; and

· Inform the public through exhibits and programs about the life and career of President Truman and celebrate the American system of politics.

The Truman Presidential Library’s level of cleanliness is of utmost importance towards the protection of historical documents, records and artifacts. It is equally important for the building and grounds to constantly present a professional appearance at all times to the dignitaries that visit and for guests that participate in events and/or that visit the Truman Presidential Library & Museum.

1.1 Building Statistics. Measurements are approximate.

A floor diagram will be made available upon request.

1.2 Hours. The Truman Library & Museum staff's working hours are between 6:00 AM to 6:00 PM, Sunday through Saturday, excluding Thanksgiving, Christmas and New Years Day holidays. However, the building is occupied 24 hours a day, including weekends and holidays, by security, janitorial, and other personnel. Public access hours for specific locations are as follows:

Museum (Closed Thanksgiving, Christmas, and New Year's Day holidays)

Research Library (Closed Thanksgiving, Christmas, and New Year's Day holidays)

2.0 SCOPE OF WORK

2.1 The Contractor is tasked with all aspects of the effort, including the technical, functional, and management activities at the level needed for this project to provide janitorial service and other related services at the Truman Presidential Library & Museum, such as:

Utility services;

Refuse collection and disposal;

Recycling service;

Limited snow and ice treatment and removal;

Insect and pest control; and Additional Services requirements

The Contractor shall provide all management, personnel, equipment, transportation, tools, materials, engineering, supervision, and support necessary to perform the janitorial and other related services, outlined above, at the Truman Presidential Library & Museum and grounds.

The Contractor must document and report all janitorial maintenance services and other related services performed. In the event of an emergency such as flooding, fire or other facility or grounds accident, the Contractor personnel must assist in the clean up as requested by the Contracting Officer's Representative (COR). Specific requirements the Contractor must perform are included in this Performance Work Statement (PWS).

2.2 Janitorial Work Schedules. For the Truman Presidential Library & Museum, the Contractor must prepare an annual work plan that describes all work to be done on a yearly, monthly, weekly and daily basis in accordance with Attachment 3, Data Requirement Item 0005, Janitorial Work Schedule Plan/Weekly and Periodic Building Cleaning Work Assignment Report. The plan should outline specific areas, and schedules indicating day of week and time of day specific work is to be accomplished. The plan must provide details of how the Contractor will ensure protection of all surfaces during cleaning including protection of adjoining surfaces, protection of surfaces around trim and door handles, doors and frames from scrapes, wall base, etc. The plan must also include a janitorial staff presence to maintain continuous cleanliness of the general public access area (including research areas, exhibit areas, halls, restrooms, etc.) of the building during the extended hours that the public has access to the facilities (see PWS paragraph 1.2, Hours, for hour of operation).

The Contractor must also submit weekly progress reports, Weekly and Periodic Building Cleaning Work Assignment Reports, prepared in contractor format, in accordance with Attachment 3, Data Requirement Item 0005.

2.2.1 Building Areas Requiring Escorts or Special Arrangement. Cleaning personnel must be escorted at all times while cleaning areas such as Archive Stack areas and all Collections areas. It will be the responsibility of the Contractor to coordinate cleaning in restricted areas with the COR, in advance of planned cleaning times. The Contractor will be responsible for requesting authorization from the COR for all work to be performed in a functional or restricted area that would tend to disrupt the normal business or operation of equipment and systems. The Contractor must notify the COR in writing at least (2) weekdays in advance of such work. Notification must include the locations where work will be performed, the exact work to be performed, the estimated completion time and date along with a list of names of individuals that will be working including the supervisors who will be in charge. The Contractor must reschedule any work that the COR deems necessary to avoid unacceptable disruptions.

2.2.2 Restricted Cleaning Times. All Truman Presidential Library & Museum areas accessed by the general public including, entrances, corridors, etc., must be thoroughly cleaned daily prior to the public access hours specified in paragraph 1.2 Hours, unless a different time is specified below. All Truman Presidential Library areas, including offices, conference rooms, break areas, corridors, museum exhibits, research rooms, restricted areas etc., must be cleaned daily between 8:30 AM and 5:00 PM unless different times are specified below. On occasion, the COR may direct the Contractor to clean certain offices or areas by a particular time to accommodate researchers or other users. Other restricted cleaning times are listed below:

2.2.2.1 Museum, Offices, Kitchens, Restrooms, Entrances, WHDC (White House Decision Center), Gift Shop, Auditoriums, Conference rooms, Security office, Garage bays, Storage areas, Restricted Areas etc. must be cleaned daily between 5:00 AM and 5:00 PM Monday through Sunday unless otherwise stated herein.

2.2.2.2 Research Rooms must be cleaned between 5:00 AM and 8:00 AM, 6 days a week.

2.2.2.3 Presidential Library trash receptacles and recycling bins must be emptied, as needed, starting at 5:00 AM thru 5:00 PM.

2.2.2.4 All floor stripping, waxing and sealing, and annual carpet cleaning must be accomplished between 5:00 AM and 9:00 AM.

2.2.2.5 Restrooms, Water fountains, Kitchens, etc. must be cleaned daily between 5:00 AM and 5:00 PM.

3.0 DESCRIPTION OF SERVICES/REQUIREMENTS

3.0 PERSONNEL

The Contractor will be responsible for identifying and assigning sufficient personnel as necessary to accomplish timely completion of all the PWS requirements stated herein.

3.1 Employee Screening.

3.1.1 The Contractor must ensure that all their employees working under this project have successfully passed the Contractor’s screening process; are free from: the excessive use of alcohol; use of illegal drugs; violent/anti-social behavior; dishonesty; must not have any active warrants; and meet all Government qualifications and requirements.

3.1.2 Vacant.

3.1.3 Knowledge of facilities and ability to answer questions and interact with the general public and VIPs in an appropriate manner.

3.1.4 Prohibitions. No personnel are permitted to bring radios, knives, contraband, guns, weapons, liquor, drugs etc. on site or wear headsets while on-site. Personnel are not allowed to use library or museum phones for personal use.

3.1.5 The Contractor must in all cases, while on or off of the Truman Presidential Library & Museum property, represent that it is an independent Contractor and that its employees are neither agents, representatives nor employees of NARA.

3.1.6 Résumés. All Contractor personnel, with the exception of the Key Persons positions shall have their résumés submitted by the Contractor to the COR 10 days after purchase order issuance date and/or within 10 days for any newly hired employees. Résumés must include a copy of each employee's current licenses as required in PWS section 3.7.2, Licensing and Certification Requirements. It is the responsibility of the Contractor to keep all certificates of training, licenses, and permits current.

3.1.7 Experience. All Contractor and subcontractor personnel performing services on-site at the Truman Presidential Library & Museum must have (3) years minimum experience within the last (4) years (unless otherwise stated in PWS section 3.6, Other Personnel (non-Key Personnel), in their trade performing work similar to those at the Truman Presidential Library & Museum. Documentation shall be submitted at the time of each application and updated for all employees.

3.2 Clearances, Building Passes, and Access. Due to the uniqueness of the facility, NARA has strict personnel and security regulations with which the Contractor must comply. The Contractor must ensure that all employees, both Contractor and Subcontractor, performing services comply with the special NARA requirements regarding clearances, building passes, and access to Government premises in accordance with NARA’s CONTRACTOR PERSONAL IDENTITY VERIFICATION PROCEDURES clause[footnoteRef:1], and provide documentation in accordance with Attachment 3, Data Requirement Item 0001, Pre-Employment Screening. The Contractor’s staff must escort Subcontractor, as well as, Contractor personnel who do not have NARA clearances and/or unescorted privileges at all times while on the Truman Library & Museum property. [1: ]

3.3 Employee Removal from Duty/Replacement. The Contracting Officer or the COR may request that the Contractor immediately remove any employee(s)/subcontractor(s) from the worksite, should it be determined that individuals being assigned to duty are disqualified for either suitability or security reasons, or who are found to be unfit for the performance of duties during their tour of duty (see Enclosure 4, Paragraph 2, STANDARDS OF CONDUCT). Only qualified replacement personnel may be used to cover any absences (i.e., sick or annual leave, jury duty, etc.) for personnel normally responsible for performing services.

3.4 Employee Uniforms. The Contractor must require all employees, except the Project Manager (PM), performing janitorial services to wear distinctive uniform clothing for ready identification, and assure that the employees are in uniform no later than the date specified by the COR, or no later than ten working days from the date an employee(s) begins duty. The uniform must have the employee's and the Contractor's names, easily identifiable, affixed thereon in a permanent or semi permanent manner such as a badge or monogram. Supervisor(s) must be easily recognizable, either by distinctive clothing or by an easily readable badge or monogram. A neat, clean appearance must be maintained. Stained, torn, or worn-out uniforms will not be considered as acceptable uniform clothing. Management, Office and Administrative Support, personnel are not required to wear uniforms. However, all of the Contractor’s employees must wear NARA identification badges. Subcontractors will be appropriately dressed and in a uniform identifying the subcontractor. All Subcontractor personnel must wear a visual Contractor provided identification badge that, as a minimum, includes the company name, the individual’s name, and the individual’s picture. Every employee must be in uniform prior to entrance on duty.

3.5 Key Personnel. The Government has designated certain Contractor personnel (including Subcontractor personnel) performing services for the Truman Presidential Library & Museum as key personnel positions.

3.5.1. The Government has identified the following minimum Key Personnel position(s) for this contract:

· Project Manager - this person shall be on-site daily

3.5.2. Detailed résumés must be submitted to the COR for approval prior to the assignment of individuals to the Project Manager position, in accordance with Enclosure 4, Paragraph 1 KEY PERSONNEL. At a minimum, the résumés must include detailed employment history for the past 10 years, including Company and supervisors’ names and telephone numbers, copies of the credentials and licenses, and other pertinent data (see Attachment 3, Data Requirement Item 0001, Pre-Employment Screening).

3.5.3 All Contractor and subcontractor employees must speak, read, and write the English language.

3.5.4 Key Personnel: Project Manager (on-site daily Mondays through Fridays).

3.5.4.1 Major Duties. Project management is considered critical to the performance of this contract. Project management will include all indirect labor, supervision, management, tools, supplies, materials, equipment, incidental engineering, and management necessary to provide and manage the janitorial workforce and to provide the administrative support services in accordance with the requirements specified herein. The Contractor shall provide a full-time, on-site Project Manager who shall be available to act for the Contractor to oversee and coordinate the work described in this order. The Government will not accept an individual as Project Manager who cannot act and make decisions entirely on their own, or who is not available to the COR through a paging system, cell phone, radio, etc., at all times.

The Project Manager must be the Contractor’s on-site supervisory manager with total responsibility for acceptable performance of work for all janitorial contract personnel for the Truman Presidential Library and Museum. The Project Manager must be on-site at the Truman Presidential Library & Museum building at least eight hours, each Government workday, and must remain on site during any building emergency. The only exceptions to this on-site requirement will be with the knowledge and approval from the COR, at which time an alternate qualified Contractor employee, designated by the Contractor, in writing, and approved by the COR. This designee must assume all duties and responsibilities of the Project Manager, with full authority to act in the Contractor’s stead. The Project Manager must have the full authority to reassign personnel to alleviate unbalanced workload situations and have the independent authority to take immediate actions to resolve situations requiring immediate attention. The Project Manager must maintain frequent liaison with the COR and Truman Presidential Library & Museum Government facility manager to provide information on the Contractor’s management and programs and ensure all potential issues are quickly identified and resolved. The Project Manager must be assigned to this project on a full-time basis and maintain an office full-time at the Truman Presidential Library & Museum facility. The Project Manager must be on-site for at least eight hours each Government work day. The Project Manager and on-site coordinator(s)/supervisor(s) shall coordinate their work hours so that janitorial personnel are never on-site performing work without the Project Manager or on-site coordinator(s)/supervisor(s) also being on-site.

3.5.4.2 Qualifications. The Project Manager must have at least three (3) years of supervisory and management experience, within the last four years, as a Project Manager of a project of similar size, scope (including janitorial), and complexity as the Truman Presidential Library & Museum facility.

3.5.4.3 Project Manager’s Monthly Report. The Project Manager must provide the COR a monthly consolidated written report (Attachment 3, Data Requirement Item 0002, Program Status Report). The report shall be submitted in hard copy or by e-mail and must be received by the 5th of every month. The report must consist of a review of the Contractor’s progress to-date focusing on the past month, and the work and level of effort planned for the future focusing on the upcoming eight-week period. The Contractor must advise the COR and the responsible Government facility manager(s) on subjects for the facility such as the operations, schedule, and progress to- date; any scheduled work not performed and a detailed explanation of the non-performance; problem areas encountered; suggestions for improvements; a list of all sub-contractors that were on- site; scheduled periodic cleaning; and all changes in staffing.

3.5.5 Coordinators/Supervisors Personnel (Non-Key Personnel): On-site Supervision Requirements

3.5.5.1 Major Duties. The Contractor must provide fully qualified on-site working coordinators/supervisors experienced in various trades, as necessary, to meet the requirements of this contract. The Contractor must determine and specify coordinators/supervisors. Supervision is critical to the performance of this purchase order. All on-site supervisory personnel must be individuals of unquestionable integrity who display a mature attitude with good judgment. They must provide guidance and support for all work efforts under this contract. On-site working coordinators/supervisors will assume all responsibilities of the Project Manager, in the absence of the Project Manager. For example, if the Project Manager works from 5:00 am to 1 pm and leaves for the day, then the on-site working coordinators/supervisors will remain on duty for the remainder of the day. The same applies to weekends and holidays other than Thanksgiving, Christmas and New Years Day. When On-site working coordinators/supervisors are performing duties of the Project Manager they shall not perform regular janitorial duties. The Project Manager and on-site coordinator(s)/supervisor(s) shall coordinate their work hours so that janitorial personnel are never on-site performing work without the Project Manager or on-site coordinator(s)/supervisor(s) also being on-site.

3.5.5.2 Qualifications. The On-site coordinators/supervisors must have at least three years experience, within the last four years, supervising projects/programs in a facility similar in size and complexity of the Truman Presidential Library & Museum facility and hold applicable the license(s) as appropriate.

3.6 Other Personnel (non-Key Personnel). The Contractor must provide all other qualified personnel in the performance of janitorial and related services stated herein at the Truman Presidential Library & Museum. The following list is not exhaustive, and reflects only the minimum positions/personnel needed:

3.6.1 Janitorial Workers. Janitorial workers must meet all training requirements and other qualifications and shall possess at least one (1) year experience within the past (4) years in performing similar janitorial work in a public building, library or museum and requirements stated within this PWS.

3.6.2 Window Cleaning. Personnel in this position are responsible for cleaning the exterior windows of the Truman Presidential Library & Museum. Personnel in this position must possess a minimum of three (3) years of experience, within the last (4) years, in commercial window cleaning. Personnel in this position will have to follow current International Window Cleaning Association (IWCA) safety guidance when cleaning windows that are above six-foot ladder height (e.g. Main Entrance windows).

3.6.3 Carpet / Flooring Specialist(s). The Contractor has full responsibility for the care, protection, and maintenance of all floor types (e.g. all carpet, cork, wood, marble, slate, tile, pavers, tile etc.) within the Truman Presidential Library & Museum. At a minimum, personnel performing carpet cleaning / floor cleaning services will possess three (3) years of current and relevant experience. Current is defined as within the past five (5) years. Relevant is defined as professional carpet/flooring cleaning and maintenance work performed on the same or similar flooring types, as well as, measurements, as those at the Truman Presidential Library & Museum.

In the event of an emergency (e.g. flooding), the Carpet/Flooring Specialist(s) will respond within 30 minutes, and be on-site within two (2) hours. All calls made to and all site visits performed by the Carpet/Flooring Specialist(s) shall be documented and provided to the COR no later than the 10:00 AM the next business day. The Contactor will be liable for any damage caused by the Carpet/Flooring Specialist(s), and responsibility for paying all costs (e.g. purchase, labor, shipment, etc.) associated with correcting or replacing damaged Government property with COR-approved materials.

3.6.4 Pest Controller. Personnel in this position are responsible for exterminating rodents and insects inside and outside the Truman Presidential Library & Museum. At a minimum, personnel in this position will have (3) years of experience, within the last (4) years, and possess a current Missouri Department of Agriculture Certified Commercial Applicator license.

3.7 Training and Licensing and Certification Requirements

3.7.1 Training. The Contractor must use manufacturer's personnel, other certified and/or licensed subcontractor(s), or arrange for manufacturer's specialized training as necessary for any contract requirements that employees are not trained or qualified to perform. All Contractor personnel performing services must have recent and annual OSHA Training. Other required training includes: pathogen training, exposure accident clean up training, cleaning maintenance operation, handling hazardous materials, work safety, hazmat, chemical handling, personal protective equipment, , basic first aid, fire prevention, back care and safety, , floor maintenance and care, public restroom cleaning, basic carpet cleaning, safety for custodians, high speed floor maintenance, interior office training, operation of janitorial equipment, cleaning techniques, and water damage clean up.

3.7.2 Licensing and Certification Requirements

3.7.2.1 Licensing Requirements. All Contractor and Subcontractor personnel performing services on-site must be licensed by the State of Missouri, and/or the local authority for those trades, crafts or professions which require licensing by such jurisdictions if required for work on NARA Federal Government property. The license must be of a grade or other level consistent with the requirement of the work being performed and/or as established by the above jurisdictions. A current copy of all licenses required for each employee performing service under this purchase order must be furnished to the COR.

3.7.2.2 Certification Requirements. Contractor or Subcontractor personnel performing any of the following types of work must have appropriate certification or security clearance as listed prior to purchase order issuance.

3.7.2.2.1 Window Cleaner. No specific certification required, however when working on the Main Entrance windows, all personnel must follow the American National Standard for Window Cleaning Safety guidelines

3.7.2.2.2 Pest Controller. Maintain a Certified Commercial Applicators license in the category of Industrial, Institutional, Structural, and Health Related Pest Control in accordance with Federal, or State of Missouri (as appropriate for facility) law.

3.7.2.2.3 Updated copies of all licenses and certificates shall be provided to the COR throughout the term of the purchase order. All costs of licenses and certifications shall be borne by the Contractor.

3.8 Key Subcontractors. While the positions responsible for performing the following tasks are important to the successful execution of this purchase order, they are not subject to the Key Personnel clause. Therefore, the Contractor will provide the COR written notification, at least 24 hours prior to the effective date of dismissal, resignation, or retirement, for personnel performing these tasks on this purchase order:

· Flooring cleaning and maintenance;

· Upholstery repair and cleaning;

· Restoration of wood surfaces (wood finishes for all wood trim, doors/walls/floors);

· Window washing;

· Window covering cleaning and repair - drapery and window blind cleaning including repairs of all window drapes and blinds including hardware;

· Refuse collection and disposal; and

· Pest control

3.9 Staff Release for Severe Weather and Other Conditions. In the event that Truman Library & Museum staff is released for severe weather, it is the Contractor’s responsibility to direct its employees on whether to leave or not report to the Truman Library & Museum. In the event the Truman Library & Museum has not been closed due to inclement weather, and Contractor personnel fail to arrive or remain on site then a deduction will be taken for missed hours. The Contractor shall direct its personnel to either leave or report to the Truman Library & Museum in the event of a national disaster. A deduction will be taken for all missed work hours if the Truman Library & Museum is open and Contractor personnel fail to report or remain at the facility. Also reference PWS section 9.0, Continuity of Operation and Transition Activities.

4.0 JANITORIAL SERVICES

The Contractor must furnish all management, labor, supervision, tools, materials, equipment, and transportation necessary to provide all janitorial services at the Truman Presidential Library & Museum. All cleaning services must be accomplished to meet the requirements of this PWS and Attachment 2 to Enclosure 2, Performance Requirement Summary.

4.1 General Janitorial Services. The Contractor must provide services that conform to all requirements listed herein:

4.1.1 Cleaning services include cleanup of all types of materials such as, but not limited to, blood borne pathogens and organic waste, including human and avian excrement. Knowledge of cautionary requirements in cleaning areas contaminated by bat, pigeon, and other avian pest excrement is required. The Contractor must ensure all employees are trained to perform these services using OSHA standards and applicable regulations and guidelines to ensure all employees are provided necessary equipment and materials, such as protective gloves, masks, etc., to perform all services in a safe manner that is safe to them the worker and to building occupants.

4.1.2 Facilitate conservation of electricity and water. Lights and maintenance lighting must be used only in areas where and when work is actually being performed. Lights and fans must be turned off when not in use. Water faucets or valves must be turned off after the required usage has been accomplished.

4.1.3 Contractor staff shall at no time adjust lighting, mechanical equipment controls for heating, ventilation, and air conditioning systems or any building controls.

4.1.4 Organize and train employees to participate in building emergency drills.

4.1.5 Report fires, hazardous conditions, and unauthorized/suspicious persons seen on the premises to the Security office.

4.1.6 Turn in lost and found articles to the Security office.

4.1.7 In the event of lost documents, the Contractor personnel, if directed by the COR, must at anytime search trash receptacles; recycle containers and dumpster/s to recover lost valuable or sensitive documents.

4.1.8 Set-up and tear-down for events and meetings; both inside and outside the building.

4.1.9 Coordinate in advance with the COR, the removal of all items necessary for cleaning. These items shall be returned to their original location within 24 hours. An exception applies to window treatments and auditorium drapes, which shall be returned and re-hung within four calendar days following removal.

4.1.10 Post all safety and warning signs, as needed. For example, signs advising of wet floors, restroom cleaning, and maintenance, as well as, Do Not Enter signs.

4.2 Specific Janitorial Services. The Contractor is required to perform the following minimum specific janitorial services

4.2.1 Restroom Services. The Contractor shall verify a restroom is clear of occupants and mark the restroom as closed when servicing and inspecting restrooms, this allows men or women to service all restrooms. The Contractor is required to perform the following cleaning services daily in all restrooms, utility closets, laboratories, and shower/locker rooms. In addition, services must be provided on Saturday, Sunday and holidays in the restroom areas that are open to the general public:

4.2.1.1 Clean and disinfect all hard floor areas, fixtures, and surfaces (wash basins, urinals, toilets, shower curtains/stalls/rods/, stall walls and doors, toilets, entry doors, switch plates, kick plates, ventilation grates, metal guards, trash receptacles, etc.);

4.2.1.2 Empty, clean and disinfect sanitary napkin receptacles and insert new bags;

4.2.1.3 Clean all mirrors and adjacent trim;

4.2.1.4 Ensure restroom dispensers are stocked so that supplies do not run out. Where feminine hygiene products are available and dispensed from machines, the Contractor is responsible for the operation, repair, adjustment, and stocking of machines. Replaced machines shall be approved by the COR. Feminine hygiene products shall be available at all times. Products shall be sold at a fair market price with all proceeds the property of the Contractor. All machines currently the property of the Government shall remain the property of the Government;

4.2.1.5 Perform operational checks of all wash basins, urinals, toilets, and shower stalls to ensure fixtures and drains are functioning properly;

4.2.1.6 Check all restrooms at frequent intervals throughout the day to ensure overall cleanliness is maintained. This is in addition to the requirements stated at 4.2.1.1 through 4.2.1.5, due to the high visibility and traffic; and

4.2.1.7 Quarterly clean all wall and floor tile including grout. Grout shall be clean with no discoloring before re-sealing surfaces

4.2.1.8 Provide for mildew treatments as needed

4.2.2 Empty Trash. The Contractor is required to empty all trash containers daily. Receptacle liners/bags must be replaced and trash containers must be returned to their proper location. Receptacles must be cleaned and disinfected, if trash receptacles are soiled due to leaky trash receptacle liner/bag. All wastebasket liners shall easily fit all trash receptacles and conservative in color (e.g. clear, black, white, etc).

4.2.2.1 Daily: Empty, replace liners, and clean as necessary all trash receptacles inside and outside of building;

4.2.2.2 Weekly: Clean and sanitize all trash receptacles in break areas, kitchens, and catering kitchens (on days the catering kitchen is used); and

4.2.2.3 Quarterly: Clean and sanitize all other trash receptacles not discussed at PWS 4.2.3.1 and PWS 4.2.3.2, including trash dumpsters.

4.2.3 Drinking Water Fountains / Ice Machines. The Contractor is required to daily clean, disinfect, and polish all metal surfaces of water fountains and ice machines, including orifices, drains, and exterior.

4.2.4 DOORS

Clean both sides of all interior and exterior doors, including office doors and building entrance doors, so that they are free of dirt, dust, debris, markings, etc. Products containing ammonia (e.g. Brasso, Windex, etc.) shall not be used to clean brass doors.

4.2.4.1 Daily: Clean both sides of all: building entrance doors and surrounding glass; passenger elevator doors; and handrails

4.2.4.2 Weekly

· Clean both sides of all doors, including glass doors (e.g. cafeterias and Research Rooms) —other than the building entrance doors;

· Clean and polish the metal doorknobs on all building entrance, lobby, and corridor doors; exit door crash bars; handrails; kick plates; and railings; and

· Clean both sides of all freight elevator doors

4.2.4.3 At least monthly

· Clean and polish building entrance, lobby, and corridor door thresholds and other metal surfaces;

· Polish lacquered brass surfaces with ammonia-free, Government approved non-abrasive automobile polish (i.e., Simonize or Turtle wax); and

· Treat all wood doors with interior/exterior “Watco” oil or its equivalent

4.2.4.4 At least quarterly: Clean and polish all building secondary corridor door thresholds.

4.2.5 GLASS WALLS AND WINDOWS

The Contractor shall clean all glass walls and windows with an ammonia-free, non-abrasive glass cleaner, so that there are is no dirt or markings (e.g. fingerprints, streaks, etc.).

4.2.5.1 The Contractor is advised that professional window cleaners are required for the Museum entrance glass, and that tinted windows require cleaning per manufacturer recommendations.

4.2.5.2 At least daily: Both sides of all entrance doors and adjacent windows. All exterior glass shall be cleaned daily, as needed, and at least monthly. Included are all glass at the Museum, east entrance, east corridor, back corridor, north entrance, and all entrance doors.

4.2.5.3 At least monthly: All office, conference, and classroom windows.

4.2.6 LOW DUSTING

4.2.6.1 All objects and horizontal and vertical surfaces approximately 90 inches of the floor are to be free of dust. This includes, but is not limited to the following:

· Furniture items (e.g. chairs, tables, files, bookcases, wall hangings, etc.);

· Wall surfaces;

· Hand rails;

· Air condition vents;

· Venetian blinds and drapes and other window treatments;

· Baseboards, corners, crevices, moldings, window sills, and ledges;

· Under surfaces (e.g. knee wells, chair rung, table legs, etc.)--except local storage space; and

· Glass in partitions, mirrors, pictures, and bookcases, using an ammonia-free, non-abrasive glass cleaner

4.2.6.2 Polish all wood furniture as needed, and as recommended by manufacturer, or as janitorial practices dictate. Leave no residue from polish or dusting supplies

4.2.7 LOW CLEANING SERVICES

4.2.7.1 Surfaces and objects in the building within approximately 90 inches from the floor, including walls and floors, are required to be free of dirt, dust, trash, debris, stains, markings, spillages, cobwebs, etc. This includes, but is not limited to the following:

· All wood, metal, and marble surfaces (e.g. walls, drawers, doors, appliances) are free of dirt, markings (e.g. fingerprints, smutches, etc.), and have a polished appearance;

· Kitchens and break rooms surfaces and appliances are clean and sanitized;

· Bright metal surfaces (e.g. door handles, door push plates, or kick plates) are clean and have a polished appearance (e.g. free of markings, fingerprints, stains, and residue from cleaning products, etc.). At no time shall there be an overlap of any chemical or product onto the surface of a door, window or building surface;

· Window coverings are to be clean and functioning properly at all times. The Contractor is required to perform functional checks; repair…