ATT2_NAMA-16-Q-0044_PWS_07082016.doc

National Archives and Records Administration (NARA)

NPRC 1 Archive Drive, Saint Louis, MO 63138

NAMA-16-Q-0044

ATTACHMENT 2

PERFORMANCE WORK STATEMENT (PWS)

For

National Archives and Records Administration

At the

National Personnel Records Center

Purpose

This Performance Work Statement outlines the project requirements to maintain, repair and rebuild 48 Canon microfiche reader/printers. This is a fixed price performance work statement.

1.0 BACKGROUND

The National Archives and Records Administration (NARA) ensures ready access to the essential evidence that documents the rights of American citizens, the actions of Federal officials, and the national experience. Daily, the agency meets thousands of information needs, ensuring access to records on which the entitlements of citizens, the credibility of government, and the accuracy of history depend.

2.0 SCOPE OF WORK

The contractor shall provide all labor, materials, equipment, parts (including light bulbs), test equipment, permits, fee, licenses, transportation, and tools for inspecting, reporting, servicing, and performing all preventive maintenance inspections and repairs necessary to maintain 48 Canon reader/printers in a safe a reliable operating condition.

3.0 TASKS

The vendor shall maintain the equipment below: The list of individual machines follows:

Canon Microfilm Scanner MS400 (48 each) – Serial numbers AB305687,AB305678, AB305704, AB305690, AB305716, AB305703, AB305680, AB305714, AB305692, AB305649, AB305700, AB305709, AB305686, AB305641, AB305705, AB305684, AB304086, AB304087, AB303998, AB304039, AB304074, AB304022, AB304052, AB304020, AB305627, AB303824, AB303774, AB303825, AB303752, AB303750, AB303773, AB303822, AB303763, AB303764, AB305651, AB305633, AB305445, AB305685, AB305448, AB305423, AB305454, AB305451, AB305432, AB305647, AB305418, AB302164, AB302161, AB305489

3.1 Maintenance, repair and rebuilding Canon MS 400 microfiche reader/printers

3.1.1 Task: Semi Annual Preventive Maintenance on each reader/printer. Preventive maintenance must be scheduled semi-annually and performed in accordance with the reader/printer manufacturer’s specifications. Preventive maintenance must include at a minimum: (1) Perform operational checks and correct any deficiencies noted in accordance with manufacturer’s specifications; (2) Clean, lubricate, replace, and adjust mechanical parts in accordance with the manufacturer’s specifications; (3) Replace excessively worn or defective parts. Excessively worn parts are those parts that if not replaced immediately may fail prior to the next scheduled preventive maintenance cycle; (4) Visually inspect the exterior of all readers for damage and cleanliness and report any discrepancies to the COR or his designated representatives; (5) Consult with the COR or his designated representative regarding reader performance.

3.1.2 Task: Repair and rebuild Canon MS 400 microfiche reader/printers. The Contractor must maintain, at a minimum, a 95% (less reader preventive maintenance downtime) reader uptime or in-service rate. In order to determine the uptime or in-service rate, the COR, of his designated representative, on a daily basis, will randomly check all of the readers to verify their operability and then calculate whether the 95% uptime or in-service rate is being maintained. If the equipment uptime or in-service rate drops below 95% at any time, the Contractor must furnish functionally equivalent machines in good operating condition to maintain the 95% equipment uptime or in-service rate while defective machines are being repaired. The Contractor must use only manufacturer’s new original or factory refurbished replacement parts in the performance of this contract.

3.1.3 Task: Repair and rebuild Canon MS 400 microfiche reader/printers. The Contractor must maintain, at a minimum, a 95% (less reader preventive maintenance downtime) reader uptime or in-service rate. In order to determine the uptime or in-service rate, the COR, of his designated representative, on a daily basis, will randomly check all of the readers to verify their operability and then calculate whether the 95% uptime or in-service rate is being maintained. If the equipment uptime or in-service rate drops below 95% at any time, the Contractor must furnish functionally equivalent machines in good operating condition to maintain the 95% equipment uptime or in-service rate while defective machines are being repaired. The Contractor must use only manufacturer’s new original or factory refurbished replacement parts in the performance of this contract.

3.4 Response Times. In the event of a reader malfunction, the Contractor will be notified by COR or his designated representative. The Contractor shall respond via telephone to the COR or his designated representative within 2 hours after receipt of the telephone notification. The Contractor shall arrive at the NARA location to service the equipment within the next two (2) working days (Monday through Friday).

3.5 Technician Qualifications. The vendor shall use only Canon certified (or equivalent) technicians to complete the work and shall maintain proof of certification to work on Canon Microfiche Reader Printers.

4.0 DELIVERABLES AND DELIVERY SCHEDULE

4.1 Schedule

See enclosure (1) schedule.

4.2 Performance Measures

The Contractor must perform all work within the strict terms and conditions of all existing commercial warranties (if any) on the equipment and must not perform work that would jeopardize said warranties. NARA reserves the right, during working hours and without and without notice, to inspect the Contractor’s processes, procedures, deliverables, etc., during the performance of this work.

4.3 Performance Documentation

Upon work completion for each Contractor visit, the Contractor must include: (1) Contract Number; (2) Date; (3) Reader Number; (4) Name of service technician; (5) Maintenance performed; (6) Equipment downtime; and (7) Signature and date from the COR or his designated representative.

4.4 Personnel

The Contracting Officer/COR may request the Contractor to immediately prevent any employee(s) from performing work under this contract should it be determined that individuals performing services are disqualified for either suitability or security reasons, are found to be unfit to perform their duties, or pose an unacceptable risk to Government equipment.

4.5 Period of Performance

The period of performance for the base year shall be for a period of 12 months commencing with the date of award.

4.6 Type of Contract

Performance will commence on the date of award (and upon subsequent option funding). Funding for the option periods will be subject to the availability of funds. This is a fixed price contract.

5.0 Administration

5.1 NPRC Furnished Resources

None. NPRC will allow access to spaces to perform work.

5.2 Place of Performance

Work is to be performed on-site at the following Government installations:

National Personnel Records Center

1 Archives Drive

St. Louis, MO 63138

5.3 Hours of Work

The reader/printers will be available for repair or maintenance on site from 8:45 AM – 5:15 PM Monday through Friday, excluding Government holidays

5.4 Security

5.4.1 Clearance

The contractor shall provide the NPRC a list of the names of all employees having access to the government’s location and shall provide employees who have a completed background/ police check. This will be required for any additional personnel and replacement vacancies. While on duty, contract workers shall wear identification badges provided by the NPRC.

5.4.2 Privacy Act

The contractor personnel will be given access to NPRC information on a need-to-know basis. The contractor agrees that each employee, prior to, and as a pre-condition of employment relating to the subject matter of this task, shall be informed by the contractor of the security requirements stated herein, and that each such employee shall agree (a) not to reveal, divulge, or make known any of the NPRC information mentioned above; (b) to abide by the rules and regulations outlined in Part 45, Title 28, Code of Federal Regulations, which shall be applicable to all contract employees; and (c) to comply with the protection requirements of the Privacy Act of 1974, which shall also be applicable to contract employees.

5.4.3 Points of Contact

Technical Representative

Brian Smith

National Personnel Records Center

1 Archives Drive

St. Louis, MO 63138

Phone: 314-801-9169

Brian.smith@nara.gov James Winka

National Personnel Records Center

1 Archives Drive

St. Louis, MO 63138

Phone: 314-801-9179

James.winka@nara.gov