NAFUA1-26-R-0001 HQC Barbershop.pdf

DEFENSE LOGISTICS AGENCY

HEADQUARTERS

8725 JOHN J. KINGMAN ROAD

FORT BELVOIR, VIRGINIA 22060-6221

DM-Q

06 March 2026

Dear Prospective Offeror, The Defense Logistics Agency Family & Morale, Welfare, and Recreation (FMWR) invites qualified offerors to submit proposals in response to the Request for Proposal (NAFUA1-26-R-

0001) to provide all labor, equipment, materials, and incidentals to operate a barbershop concession at the Andrew T. McNamara Headquarters Complex (DLA Headquarters), Fort

Belvoir, Virginia.

All questions are due to the Contracting Officer in writing no later than 4:00 PM EDT on April

14, 2026. All proposals are due no later than 4:00 PM EST on April 21, 2026.

Site visits are available by appointment only and must be completed no later than 4:00 PM EDT on April 9, 2026. To request a visit, you must send an email to the Contracting Officer at michael.3.thompson@dla.mil with your company information and proposed availability no later than the deadline listed above. Full instructions are detailed in Section L of the solicitation.

Should you have any questions regarding the solicitation, please reach out to the Contracting

Officer at michael.3.thompson@dla.mil.

Sincerely, M.B. THOMPSON

Contracting Officer mailto:michael.3.thompson@dla.mil mailto:michael.3.thompson@dla.mil

NAFUA1-26-R-0001

SOLICITATION, OFFER AND AWARD

(Nonappropriated Funds)

4. SOLICITATION TYPE2. CONTRACT NO. 3. SOLICITATION NUMBER

7. ISSUED BY CODE 8. ADDRESS OFFER TO (If other than Item 7)

6. REQUISITION/PURCHASE NUMBER

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder"

NEGOTIATED BID (RFP)

SEALED BID (IFB)

5. DATE ISSUED

1. No appropriated funds of the United States shall become due or paid the contractor by reason of this solicitation / award

PAGE OF PAGES

1 88

C. E-MAIL ADDRESS

EXT.NUMBERAREA CODE

B. TELEPHONE (NO COLLECT CALLS)A. NAME

10. FOR

INFORMATION

CALL

CAUTION: LATE Submissions, Modifications and Withdrawals: See Section L. All offers are subject to all terms and conditions contained in this solicitation.

(Date)(Hour) local timeuntildepository located in copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if hand carried, in the

SOLICITATION

9. Sealed offers in original and

PART IV - REPRESENTATIONS AND INSTRUCTIONS

OTHER STATEMENTS OF OFFERORS

EVALUATION FACTORS FOR AWARD

INSTR., CONDS., AND NOTICES TO OFFERORS

REPRESENTATIONS, CERTIFICATIONS AND

LIST OF ATTACHMENTS

CONTRACT CLAUSES

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

I

J

K

L

M SPECIAL CONTRACT REQUIREMENTS

CONTRACT ADMINISTRATION DATA

DELIVERIES OR PERFORMANCE

INSPECTION AND ACCEPTANCE

PACKAGING AND MARKING

DESCRIPTION/SPECS./WORK STATEMENT

SUPPLIES OR SERVICES AND PRICE/COST

SOLICITATION/CONTRACT FORM

PART II - CONTRACT CLAUSESPART I - THE SCHEDULE

H

G

F

E

D

C

B

A

SEC. DESCRIPTION PAGE(S) (X) DESCRIPTION SEC. (X)

11. TABLE OF CONTENTS

18. OFFER DATE17. SIGNATURE

SUCH ADDRESS IN SCHEDULE.

IS DIFFERENT FROM ABOVE - ENTER

15C. CHECK IF REMITTANCE ADDRESS

EXT.NUMBERAREA CODE

15B. TELEPHONE NUMBER

(Type or print)AND

ADDRESS

OF

OFFEROR

CODE FACILITY

16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER15A. NAME

DATEAMENDMENT NO.DATEAMENDMENT NO.

and related documents numbered and dated):

amendments to the SOLICITATION for offerors

(The offeror acknowledges receipt of

14. ACKNOWLEDGEMENT OF AMENDMENTS

CALENDAR DAYS (%)30 CALENDAR DAYS (%)20 CALENDAR DAYS (%)10 CALENDAR DAYS (%)

(See Section I, Prompt Payment Provisions)

13. DISCOUNT FOR PROMPT PAYMENT

designated point(s), within the time specified in the schedule.

by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the

12. In compliance with the above, the undersigned agrees, if this offer is accepted within ______________ calendar days (60 calendar days unless a different period is inserted

NOTE: Item 12 does not apply if the solicitation includes the provisions at Section L., Minimum Bid Acceptance Period.

OFFER (Must be fully completed by offeror)

IMPORTANT - Award will be made on this Form, or on DA Form 4071, or by other authorized official written notice.

28. AWARD DATE

(Signature of Contracting Officer)

27. Nonappropriated Fund Instrumentality

25. PAYMENT WILL BE MADE BY

26. NAME OF CONTRACTING OFFICER (Type or print)

CODE

24. ADMINISTERED BY (If other than Item 7)

ITEM

(4 copies unless otherwise specified)

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

21. ACCOUNTING DATA20. AMOUNT19. ACCEPTED AS TO ITEMS NUMBERED

AWARD (To be completed by NAFI)

CODE

PRLA1-LV-00-26-000103/06/2026

X

UA1

Defense Logistics Agency NAF Contracting Office 8725 John J. Kingman Road Suite 1134 Fort Belvoir VA 22060 USA

1600 EDT 04/21/2026

Michael B. Thompson 571 Michael.3.Thompson@dla.mil

643-3754

PAGE(S)

Michael B. Thompson

DA FORM 4069, NOV 04

For use of this form see AR 215-4;

the proponent agency is OACSIM via email OR 8725 John J Kingman Rd Suite 1134 Fort Belvoir, VA 22060 x x x x x x x x x x x

1-2

3-4

5-17

18-19

20-21

22-27

28-62

64-66

67-75

76-77

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

2 77

CONTINUATION SHEET

(Nonappropriated Funds)

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

NAFUA1-26-R-0001

(A) (B) (C) (D) (E) (F)

Delivery Location Code: LA1HB

DLA Ft. Belvoir HQC

8725 John J. Kingman Rd

Attn: Rashunda Brooks

Fort Belvoir VA 22060 USA

Period of Performance: 08/25/2026 to 08/24/2032

0001 Barbershop Operations - Base Two (2) Years

Delivery: 08/24/2028

Period of Performance: 08/25/2026 to 08/24/2028

0002 Barbershop Operations - Option Year 1

(Option Line Item)

06/26/2028

Delivery: 08/24/2029

Period of Performance: 08/25/2028 to 08/24/2029

0003 Barbershop Operations - Option Year 2

(Option Line Item)

06/24/2029

Delivery: 08/24/2030

Period of Performance: 08/25/2029 to 08/24/2030

0004 Barbershop Operations - Option Year 3

(Option Line Item)

06/24/2030

Delivery: 08/24/2031

Period of Performance: 08/25/2030 to 08/24/2031

0005 Barbershop Operations - Option Year 4

(Option Line Item)

06/24/2031

Delivery: 08/24/2032

Period of Performance: 08/25/2031 to 08/24/2032

DA FORM 4068, NOV 04

For use of this form see AR 215-4;

the proponent agency is OACSIM

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

B-1. GENERAL. This is a concessionaire contract with the Defense Logistics Agency (DLA)

Family & Morale, Welfare, and Recreation (FMWR), a Nonappropriated Fund Instrumentality (NAFI) of the Department of the Army. Under this contract, the selected Concessionaire will operate a barbershop at their own expense in exchange for a fee paid to the NAFI.

B-2. TYPE OF CONTRACT. This is a Concessionaire (revenue-generating) contract. The Government intends to award a contract with a base period of two (2) years and four (4) one-year option periods.

B-3.FEE STRUCTURE AND METHOD OF PAYMENT. The Concessionaire shall pay a monthly fee to the NAFI.

B-3.1. This fee will be calculated as the greater of either:

(a) A Minimum Monthly Guarantee (a fixed flat-rate amount), OR

(b) A Commission Payment (a percentage of the monthly Gross Revenue).

B-3.2. The Offeror must propose values for BOTH the Minimum Monthly Guarantee and the Commission Percentage in the schedule at B-5. Each month, the Concessionaire will calculate both values and pay the higher of the two amounts to the NAFI.

B-4. PAYMENT DUE DATE. The monthly fee payment is due to the NAFI no later than the 10th calendar day of the month following the month in which the revenue was earned.

The payment must be accompanied by the monthly report of gross revenue, showing the calculation for the fee due.

B-5. AWARD. Upon award of the contract, Sections K, L, and M of this solicitation will be removed. The awarded Contractor’s final proposal, including any revisions, will be incorporated herein by reference, subject to the Order of Precedence clause of the contract.

B-6. FEE SCHEDULE.

CLIN

Contractor shall pay either monthly concessionaire fee or commission/percentage of gross sales, whichever is higher.

Item No.

Description Monthly

Concessionaire Fee

Commission/Percentage of Gross Sales

Barber Shop Concession – Base Period August 25, 2026 – August 24, 2028 $ %

Barber Shop Concession – Option Year 1 August 25, 2028 – August 24, 2029 $ %

Barber Shop Concession – Option Year 2 August 25, 2029 – August 24, 2030 $ %

Barber Shop Concession – Option Year 3 August 25, 2030 – August 24, 2031 $ %

Barber Shop Concession – Option Year 4 August 25, 2031 – August 24, 2032 $ %

Section C – Work Statement

1.0. Introduction

This Performance Work Statement (PWS) outlines the requirements for a contractor to operate a full-service, unisex barbershop at the Defense Logistics Agency (DLA) Headquarters Complex located in Fort Belvoir, Virginia. The barbershop will provide hair care services to DLA employees, military personnel, and authorized patrons. This is a concessionaire agreement where the contractor operates the barbershop in exchange for a monthly flat-fee or commission based on gross sales paid to the Nonappropriated Fund Instrumentality (NAFI).

2.0. DEFINITIONS

a. Activity: Any Morale, Welfare and Recreation facility or function.

b. Contracting Officer (KO): A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings

c. Contracting Officer’s Representative (COR): The COR serves as the liaison between the

Concessionaire and the Contracting Officer and is appointed by the Contracting Officer, in writing. Concessionaires shall be provided a copy of the COR’s appointment letter.

d. Contractor/Concessionaire: The person or entity who has been awarded the contract to provide services described in the resulting contract.

e. Days: Defined as calendar days unless otherwise stated in the solicitation.

f. DFMWR: The Directorate of Family Morale, Welfare and Recreation.

g. Eligible Patrons: Individuals authorized to obtain and purchase services from the DFMWR. (see

AR 215-1, Table 6-1- MWR patronage authorization)

h. Government: “Government” or “entity of the Government” means any entity of the legislative or judicial branch, any executive agency, military department, government corporation, or independent establishment, the U. S. Postal Service, or any Nonappropriated Fund Instrumentality of the Armed Forces. Under this contract, the term “Government” shall generally refer to the NAFI or Fund. The term may also refer to other Federal Agencies having jurisdiction under this contract.

i. Gross Revenue: The total of all sales and fees for services rendered and goods sold by the Contractor, whether for cash or credit. Gross Revenue specifically excludes:

a. All federal, state, and local sales taxes collected for and paid to the appropriate government authority.

b. Gratuities or tips paid by a patron that the Contractor is obligated to turn over to an employee.

c. The value of any credits or refunds issued to patrons for returned merchandise or unsatisfactory services.

j. NAFI: “Nonappropriated Fund Instrumentality” (NAFI). An integral DoD organizational entity, which performs an essential Government function. It acts in its own name to provide or assist other DoD organizations in providing morale, welfare, and recreational programs for military personnel and civilians. It is established and maintained individually or jointly by the heads of the DoD components. As a fiscal entity, it maintains custody of and control over its nonappropriated funds. It is responsible for the prudent administration, safeguarding, preservation, and maintenance of those appropriated fund resources made available to carry out its function. With its nonappropriated funds, it contributes to the morale, welfare and recreational programs of other authorized organizational entities when so authorized. It is not incorporated under the laws of any

State or the District of Columbia and enjoys the legal status of an instrumentality of the United States. The Nonappropriated Fund Instrumentality (NAFI) that is a party to this contract is a nonappropriated fund instrumentality of the Department of the Army.

k. NTP: Notice to Proceed

l. Offeror: The person or entity submitting a proposal in response to the Request for Proposal

(RFP). After the contract is awarded, this term will refer to the person or entity that was awarded the contract as the Contractor/Concessionaire.

m. Quality Assurance: Those actions taken by the NAFI to check Contractor’s Quality Control methods to determine if they meet the requirements of this contract.

n. Quality Control: Those actions taken by the Contractor to ensure that the services are performed according to the terms and conditions of the contract.

3.0. Objectives

The objective of this SOW is to secure a qualified contractor to provide high-quality, professional barbershop services in a clean, safe, and customer-focused environment, consistent with the standards expected at the DLA Headquarters Complex.

4.0. Scope of Work

The contractor shall provide all equipment, labor, materials, incidentals, and supervision to operate a barbershop at DLA Headquarters Complex, Fort Belvoir, Virginia, including but not limited to:

a. Providing skilled and licensed barbers and stylists.

b. Performing a full range of barbershop services for men and women.

c. Maintaining a clean and sanitary environment.

d. Managing inventory and supplies.

e. Collecting payments and managing finances.

f. Adhering to all applicable federal, state, and local regulations, including licensing and safety requirements.

g. Providing excellent customer service.

h. Barber/Haircut services shall be offered on a first come first serve basis. An appointment system is authorized for Barber/Hair Care services that require longer than 30 minutes to complete.

i. Prices shall be posted neatly in a conspicuous place. All prices for services must be competitive with the local market area. The Contracting Officer (KO) will determine price competitiveness by conducting a local market review. This review will include, at a minimum, other barbershops operating on Fort Belvoir, VA, and comparable commercial establishments within a 10-mile radius of the DLA Headquarters Complex. The Concessionaire’s proposed pricing must be submitted to the KO for written approval prior to implementation and must be found reasonable based on the KO's market review.

j. The Concessionaire shall not provide free merchandise or services except in conjunction with promotional programs approved by the Contracting Officer.

k. FMWR Marketing Branch may be used as a source for advertising. Any additional advertising must be approved by COR.

l. The Concessionaire shall accept the following debit/credit cards at a minimum: Mastercard, Visa, Discover, and American Express. Concessionaire may accept other credit cards accepted in the Contractor’s commercial trade. The Concessionaire is solely responsible for the payment of any fees, charge backs, and other costs levied by the debit/credit card(s) issuing companies and/or banks. The Concessionaire shall be responsible for the collection from authorized patrons of all monies due.

m. All HPCON guidelines will be followed. Reference Attachment J-2 for HPCON levels.

5.0. Specific Requirements

5.1. Services Offered

The barbershop shall offer, at a minimum, the following services:

a. Haircuts (men's and women's)

b. Military haircuts (meeting all applicable regulations below for the respective servicemember/patron)

i. DAFI 36-2903, Department of the Air Force Dress & Appearance

ii. AR 670-1, Wear and Appearance of Army Uniforms and Insignia

iii. NAVPERS 15665J, US Navy Uniform Regulations

iv. MCO 1020.34H, Marine Corps Uniform Regulations

v. COMDTINST M1020.6k, Coast Guard Uniform Regulations

c. Shampooing

d. Conditioning

e. Blow-drying and styling

f. Beard and mustache trimming

g. Hair coloring (optional, but must be clearly advertised if offered)

h. Other related services as mutually agreed upon.

5.2. Hours of Operation

The barbershop shall be open during the following hours:

a. Monday – Friday: 8:00 AM to 3:00 PM

b. Closed on Saturdays, Sundays, and Federal Holidays.

c. Observed Holidays: The contractor shall not be required to provide service on the following days as majority of customer base will not be at the site.

HOLIDAY DATE OR DESIGNATED

DAY

1) New Year’s Day January 1st

2) Martin Luther King Day 3rd Monday of January

3) President Day 3rd Monday in February

4) Memorial Day Last Monday in May

5) Juneteenth June 19th

6) Independence Day July 4th

7) Labor Day 1st Monday in September

8) Columbus Day 2nd Monday in October

9) Veterans Day November 11th

10) Thanksgiving 4th Thursday of November

11) Christmas Day December 25th

12) Inauguration Day When Applicable

NOTE

13)

When any of the above holidays falls on a non-workday – Saturday or Sunday, the holiday is observed on Monday if the holiday falls on a Sunday or Friday if the holiday falls on Saturday.

d. The contractor will refer to listed website or phone number for DSCC operating status and weather emergencies:

1. https://www.dla.mil/Headquarters/Operating-Status/

The contractor may propose alternative hours of operation for consideration by the Contracting Officer’s Representative (COR). Any changes to the operating hours require prior written approval from the COR.

5.3. Personnel Requirements

a. All barbers and stylists must possess valid and current licenses as required by the Commonwealth of Virginia to operate a barbershop.

b. The contractor shall provide proof of licensing for all personnel to the COR within fifteen (15) days of contract award and maintain updated licenses throughout the contract period.

c. All Concessionaire employees used in the performance of this contract must be able to read, write, and speak English at a fluency level sufficient for efficient performance of this contract.

d. The Concessionaire shall ensure that personnel are clean, well-groomed, and appropriately dressed for the work required. The Concessionaire shall establish and enforce a dress code that is appropriate for the types of work personnel are performing. All employee uniforms will have the Concessionaire’s logo and employee’s name in clear view. Uniforms shall be clean, pressed and free of foul odor, without holes or missing buttons or zippers and no item of the uniform shall display antisocial designs or verbiage. Personnel shall conduct themselves in a manner that shall not reflect unfavorably upon the Installation. Personnel shall meet health standards prescribed by Federal, State and local law and military regulations. All personnel must possess, and display permits and licenses as prescribed by the Commonwealth of Virginia to include all local https://www.dla.mil/Headquarters/Operating-Status/ regulations. Concessionaire personnel shall give prompt and courteous treatment to all customers.

The government reserves the right to require removal of a Concessionaire employee from the job site who endangers persons or property or whose continued employment is inconsistent with military security or mission accomplishment.

e. Persons having communicable diseases shall not work in performance of this contract.

f. The contractor is responsible for conducting background checks on all employees in accordance with DLA security regulations. All staff must pass the background checks and security vetting to be allowed on DLA premises.

5.4. Licensing and Regulations

a. The contractor shall be responsible for obtaining and maintaining all required licenses and permits necessary to operate a barbershop in the Commonwealth of Virginia, including but not limited to:

i. Business License

ii. Barbershop License

iii. Individual barber and stylist licenses

b. The contractor shall comply with all applicable federal, state, and local laws and regulations, including those related to:

i. Health and sanitation

ii. Safety

iii. Labor

iv. Environmental protection

c. The contractor shall adhere to all applicable DLA regulations and policies.

5.5. Equipment and Supplies

a. The NAFI will furnish the following equipment:

i. Barber chairs (2)

ii. Wall mirror

iii. Counter with two wash basins

iv. Utilities

v. Counter for Point-of-Sale system

vi. Waiting area chairs (4)

vii. Floor mats (2)

b. The contractor shall be responsible for providing all other equipment and supplies necessary to operate the barbershop, including but not limited to:

i. Clippers, scissors, combs, brushes, and other barbering tools

ii. Shampoos, conditioners, styling products, and other hair care products

iii. Towels and linens

iv. Cleaning supplies

v. Point-of-sale (POS) system

c. All equipment provided by the contractor must be in good working order and meet all applicable safety standards.

d. The contractor is responsible for the proper disposal of all waste materials in accordance with environmental regulations.

e. All supplies must meet USDA, FDA or EPA standards.

f. The Concessionaire shall provide and install all Concessionaire-owned equipment, furniture, and movable trade fixtures, if NAFI property/equipment is not used. The Concessionaire shall be responsible for ensuring that all Concessionaire provided equipment is compliant with all DLA Installation Management, fire and safety regulations and requirements. Concessionaire-furnished property is subject to approval by the COR and Installation Management. All electrical equipment will carry the Underwriters Laboratories (UL) Seal of Approval. Not less than ten (10) working days prior to the commencement date of services under this Contract, the Concessionaire shall submit to the COR a typed list of all equipment, furniture, and movable trade fixtures to be used in the performance of this contract. Each item on the list will be identified by manufacturer, model name/number, serial number, or Concessionaire fixed asset number, as appropriate. The Concessionaire shall maintain, repair and replace, as necessary, all Concessionaire-furnished equipment, furniture, and movable trade fixtures. Title to Concessionaire-furnished equipment, furniture, and movable trade fixtures remains with the Concessionaire. Concessionaire investment in equipment, furniture, and movable trade fixtures required by this Contract is a business risk, which the Concessionaire assumes. It is expressly understood and agreed that neither the NAFI nor any other agency or instrumentality of the United States Government is or shall be liable to the Concessionaire for costs of the Concessionaire’s investment in equipment furniture, and trade fixtures in the event of termination of this Contract. The Concessionaire is responsible for any and all renovation and start-up costs associated with the commencement of the Barber Shop Concession operation. Renovation/alterations to the area designated for this concession shall be submitted by the Concessionaire through the COR to the Contracting Officer for approval.

Concessionaire shall be liable for any damage to the premises resulting from acts or omissions of the Concessionaire, concessionaire employees, or agents.

i. Each barber/hair stylist shall have the necessary “Tools of the Trade”, i.e. electric barber shears, electric thinning shears, regular and pick combs, hand held mirror, scissors, hair dryers, shampoo etc., to perform services on any customer, regardless of ethnic origin.

During operating hours at least one employee/barber/hair stylist must be able to perform services on customers of different ethnic origins.

ii. The space assigned for the Concessionaire to use is not to be construed as the creation of tenancy. The Concessionaire shall make no alterations to the premises without prior authorization from the Contracting Officer and will comply with all fire regulations and safety codes. At the termination of this contract, the Concessionaire shall yield up said premises in the condition it was entered upon by the Concessionaire less fair wear and tear.

5.6. Facility Maintenance

a. The contractor shall be responsible for the general upkeep and professional appearance of the barbershop at all times.

b. The contractor shall also be responsible for maintaining all equipment in good working order, including performing routine maintenance and repairs.

c. The contractor shall also be responsible for maintaining the equipment in good working order, including performing routine maintenance and repairs.

d. Normal wear and tear of NAFI-furnished equipment is acceptable. However, any damage to NAFI-furnished equipment caused by the contractor's negligence shall be the responsibility of the contractor to repair or replace at their own expense.

e. Any alterations or improvements to the facility must be approved in writing by the Contracting Officer prior to commencement.

5.7. Financial Responsibilities

a. The contractor shall be responsible for collecting all payments from customers.

b. The contractor shall provide a detailed monthly report of gross revenue to the COR.

c. The contractor shall pay a monthly flat-fee or commission based on gross sales to the NAFI as specified in the contract agreement. See Section B.

d. The contractor shall be responsible for paying all applicable taxes.

e. The contractor must accept major credit cards (Visa, Mastercard, Discover, American Express).

f. Cash Controls:

i. Recording and Depositing: All cash received shall be immediately recorded at the point of sale and deposited in accordance with established procedures. Accountable forms, such as sales slips, guest checks, vouchers, and receipts, shall be utilized as part of the control system.

ii. Change Funds and Petty Cash: The Contractor shall maintain and control change funds and petty cash in accordance with AR 215-1 to prevent loss or theft. Proper documentation and procedures for disbursing and replenishing these funds shall be followed.

iii. Separation of Duties: The Contractor shall maintain a clear separation of duties, to the extent practicable, between personnel responsible for preparing deposits, cash receipts, and other cash handling functions.

iv. Cash Register Operation: Each cash register drawer shall be assigned to only one operator at a time, except for authorized supervisory personnel performing oversight functions.

v. Cash Reconciliation: Daily cash reconciliation shall be conducted, documenting the date and time of the count, total amount of cash by denomination, identity of the cash register or change fund, and the names of all individuals involved in the process.

vi. Point-of-Sale (POS) Systems: Where approved POS equipment and software are utilized, the Contractor shall employ the system's provided functions for cash control and reconciliation.

g. Inspections and Audits: The Contractor shall permit authorized personnel to inspect cash handling procedures, records, and equipment at any time. The Contractor shall cooperate fully with any audits conducted to verify compliance with these cash control requirements.

h. Non-Compliance: Failure to comply with the cash control and cash register requirements outlined in this clause and AR 215-1 may result in penalties, including but not limited to contract termination.

5.8. Quality Control and Assurance

a. The contractor shall establish and maintain a quality control program to ensure that services are performed to a high standard and in accordance with the requirements of this SOW.

b. The contractor shall promptly address any customer complaints or concerns.

c. The COR will conduct a monthly inspection of the barbershop to ensure compliance with the requirements of this SOW. The contractor shall be notified of any deficiencies and shall be given a reasonable time to correct them.

5.9. Security

a. The contractor and all employees must comply with all DLA security regulations.

b. All personnel must wear identification badges visibly at all times.

c. The contractor shall be responsible for securing the barbershop when it is not in operation.

d. All DLA issued Common Access Cards and DBIDS credentials shall be returned upon contract termination, employee termination or resignation, or as required by Government regulation.

5.10 Insurance

The Contractor shall procure and maintain, at its own cost and expense, the types and minimum limits of insurance specified below for the entire period of performance, including any option years. This insurance shall cover all operations under this contract, whether performed by the Contractor or by any subcontractor.

5.10.1 Types and Amounts of Insurance

a. Commercial General Liability (CGL): Insurance covering bodily injury, personal injury, and property damage liability. The policy shall have a minimum limit of not less than $1,000,000 per occurrence and $2,000,000 in the general aggregate.

b. Workers’ Compensation and Employer’s Liability: Insurance in accordance with the statutory requirements of the Commonwealth of Virginia.

c. Professional Liability (Errors & Omissions): Insurance covering claims arising from the professional services provided by barbers and stylists. The policy shall have a minimum limit of not less than $500,000 per claim.

5.10.2 Additional Insured and Certificate Holder

All liability policies shall name the following entities as Additional Insured and Certificate Holder:

a. Defense Logistics Agency

b. US Army Garrison Fort Belvoir, Virginia

c. Certificate Holder:

1. Defense Logistics Agency NAF Contracting Office 8725 John J Kingman Rd Suite 1134 Fort Belvoir, VA 22060

The Certificate of Insurance shall clearly state that the insured entities are covered for any liability arising out of the operations of the Contractor.

5.10.3 Proof of Insurance

The Contractor shall provide a valid Certificate of Insurance (COI) to the Contracting Officer as evidence that the required insurance coverage is in effect. This certificate must be submitted within fifteen (15) calendar days of contract award and prior to the commencement of any work on the installation. The Contractor is also required to provide updated certificates upon policy renewal for the life of the contract.

5.10.4 Cancellation Notice

Each insurance policy shall be endorsed to require that the insurance company provide the Contracting Officer with thirty (30) days' written notice prior to any policy cancellation or material change that reduces coverage.

5.10.5 Contractor Responsibility

The contractor is responsible for ensuring compliance with all insurance requirements. The Government's approval of the contractor's insurance policies shall not relieve the contractor of any of its obligations or liabilities under this contract.

5.11 Sanitation and Hygiene

The contractor shall, at all times, maintain the barbershop in a clean, orderly, and sanitary condition that meets or exceeds all applicable health standards. The contractor is responsible for full compliance with the sanitation requirements of the Virginia Department of Professional and Occupational Regulation (DPOR), Army Regulation (AR) 40-5, and the specific requirements listed below.

1. Hand Washing: All personnel shall wash their hands with soap and water immediately before serving each new patron.

2. Instrument Disinfection: All barbering tools and instruments (including clippers, scissors, combs, and brushes) shall be properly cleaned and disinfected in accordance with AR 40- 5 after each use. Any instrument disinfected in a chemical solution must be fully rinsed to remove all chemicals before being used on a patron.

3. Facility Cleanliness: The contractor shall be responsible for daily cleaning of the facility, including sweeping floors, mopping, disinfecting all work surfaces and chairs, and cleaning all mirrors.

4. Waste and Linen Disposal: All waste materials and soiled linens (e.g., towels, capes) must be stored in separate, closed receptacles and disposed of properly.

5. Personnel Health: Persons with communicable diseases are prohibited from working in the performance of this contract. The contractor is responsible for ensuring all staff meet the health standards prescribed by federal, state, and local law.

6.0. Government Furnished Equipment (GFE)

a. The NAFI will furnish the items listed in Section 5.5 above.

b. The contractor is responsible for the proper use and care of all GFE.

7.0. Reporting Requirements

a. The contractor shall provide a monthly report of gross revenue to the COR by the 10th day of each month.

b. The contractor shall immediately report any incidents or accidents to the COR.

8.0. Contracting Officer's Representative (COR)

a. The COR will be the primary point of contact for the contractor.

b. The COR will monitor the contractor's performance and ensure compliance with the requirements of this SOW.

c. The COR will conduct monthly inspections of the barbershop.

9.0. Period of Performance

a. The period of performance for this contract is a base period of two (2) years with four (4) one-year option periods.

10.0. Place of Performance

a. The place of performance is the designated barbershop space on the Lower Level, Room 0210, located at the DLA Headquarters Complex in Fort Belvoir, Virginia.

11.0. Key Performance Indicators (KPIs)

The contractor's performance will be evaluated based on the following specific, measurable standards.

The NAFI will monitor the contractor's performance in accordance with the methods of assessment outlined below. Failure to meet these standards may result in contract remedies, including termination.

Performance Objective

Performance Standard Method of Assessment

1. Customer Satisfaction

The contractor shall maintain a high level of customer satisfaction. Standard: A) Receive no more than two (2) substantiated customer complaints per month. B) All substantiated complaints must be resolved within two (2) business days.

Monthly review of the COR's log of customer complaints and documented resolutions.

2. Cleanliness and Sanitation

The facility, equipment, and all instruments must be maintained in a clean, safe, and sanitary condition at all times, compliant with Virginia Department of Professional and Occupational Regulation (DPOR) standards.

Monthly, unannounced inspections conducted by the COR. Standard: No more than three (3) minor deficiencies noted per inspection. A finding of any single major deficiency (e.g., a critical health or safety violation) will result in an "Unsatisfactory" rating for the month.

3. Regulatory and Administrative Compliance

The contractor must maintain 100% compliance with all federal, state, local, and military regulations cited in this SOW. Standard: A) All required licenses and permits for the business and staff are current and on file with the COR. B) All required reports are submitted accurately and on time to the

Periodic review of licensing documents and COR confirmation of on-time report submission.

COR by the 10th of each month.

4. Staff Professionalism and Service Quality

Services are performed in a skilled, professional, and courteous manner. All staff adhere to the dress code and conduct requirements. Standard: No substantiated instances of unprofessional conduct, failure to adhere to uniform standards, or failure to provide services as described in this SOW.

Assessed via COR observations during monthly inspections and investigation of any customer complaints.

12.0 Applicable Documents

a. AR 215-1

b. AR 215-4

c. AR 40-657

d. AR 40-5

Copies of these regulations will be made available to the contractor upon written request to the COR.

13.0 Vendor Transition Schedule

a. Assume Operations. The Concessionaire shall remain at the current location (this is subject to change over life of contract) and there shall be no interruption of services.

b. Termination (Including Expiration).

i. The Concessionaire shall promptly settle their account including payment in full of all amounts due; yield up the premises, installed property and fixtures and all NAFI furnished property, clean and in good order and condition as when received (except for normal wear and tear); surrender all installation passes, decals, etc., for all employees;

and complete satisfactory settlement of all customer complaints and claims. Termination of the contract does not release the contractor from the obligation to satisfactorily settle customer complaints and claims.

ii. The Concessionaire shall promptly remove all concessionaire furnished property including equipment, furniture and movable trade fixtures, and all concessionaire-owned tools of the trade and supplies. Upon failure to yield up the premises or remove concessionaire property, the COR may enter the premises, order the Concessionaire property to be removed and stored in a warehouse at the Concessionaire’s expense, and order the premises to be cleaned and restored at the Concessionaire's expense. If the Concessionaire authorizes and empowers the NAFI to take possession of Concessionaire property and dispose of same by public or private sale without notice, then from the proceeds of sale, the NAFI will satisfy all costs to the NAFI including, the cost of the sale, handling, storage, etc., and any other indebtedness to the NAFI. The NAFI shall be required to disburse any excess funds received from the sale to the Concessionaire.

iii. The NAFI shall have the option and first right to purchase any or all of the Concessionaire furnished property including equipment, furniture and movable trade fixtures, etc., used in the facility by Concessionaire to perform this contract. In the event of exercise of this option by the NAFI, the value of such property shall be determined by an independent appraiser obtained by the NAFI.

iv. Upon expiration of this contract, the Concessionaire shall arrange the transfer of the activity's telephone number to the new Concessionaire unless the servicing telephone company prohibits such transfer.

(End of Section C)

Section F - Deliveries or Performance

F.1 STOP-WORK ORDER (NOV 2004) BF.006

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause.

Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the NAFI, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

(End of clause)

F.2 NAFI DELAY OF WORK (DEC 2005) BF.012

(a) If the performance of all or any part of the work of this contract is delayed or interrupted-

(1) by an act of the Contracting Officer in the administration of this contract that is not expressly or impliedly authorized by this contract, or

(2) by a failure of the Contracting Officer to act within the time specified in this contract, or within a reasonable time if not specified, an adjustment (excluding profit) shall be made for any increase in the cost of performance of this contract caused by the delay or interruption and the contract shall be modified in writing accordingly. Adjustment shall also be made in the delivery or performance dates and any other contractual term or condition affected by the delay or interruption. However, no adjustment shall be made under this clause for any delay or interruption to the extent that performance would have been delayed or interrupted by any other cause, including the fault or negligence of the Contractor, or for which an adjustment is provided or excluded under any other term or condition of this contract.

(b) A claim under this clause shall not be allowed-

(1) For any costs incurred more than 20 days before the Contractor shall have notified the Contracting Officer in writing of the act or failure to act involved; and

(2) Unless the claim, in an amount stated, is asserted in writing as soon as practicable after the termination of the delay or interruption, but not later than the day of final payment under the contract.

(End of clause)

F.3. Facility/Designated location for Barber Shop is:

Defense Supply Center Columbus (DSCC), 3990 East Broad Street, Building 47, Columbus, Ohio 43213.

F.4. FINANCIAL STATEMENTS, REPORTS, FORMATS AND PAYMENTS

a. The concessionaire shall submit the financial statements monthly to the COR along with the supporting detail no later than the 10th day following the prior calendar month reporting period. The supporting detail shall include the cash register detail tape, along with customer transaction counts, for the barber shop operations. The concessionaire shall certify the completeness and accuracy of all reports using language such as “I certify that the attached reports are complete and accurate”. A management official of the concessionaire shall sign all such certificates.

b. The financial statements may be generated in the Concessionaire’s format; however, all entries must be documented and displayed to the reasonable satisfaction and preference of the NAFI/COR and the Contracting Officer.

END OF SECTION F

SECTION G – CONTRACT ADMINISTRATION

G-1. APPOINTMENT OF CONTRACTING OFFICER’S REPRESENTATIVE (COR)

a. The Contracting Officer will appoint a Contracting Officer’s Representative (COR) in writing after contract award. The Concessionaire will be provided a copy of the formal appointment letter, which will detail the COR's responsibilities and limitations.

b. The COR is the primary liaison for technical matters between the Concessionaire and the Contracting Officer. The COR is responsible for monitoring, inspecting, and accepting services performed under this contract to ensure compliance with the Performance Work Statement (PWS).

c. The COR has no authority to make any changes to the terms, conditions, or specifications of the contract. Only the Contracting Officer has the authority to issue such changes. Any changes made at the direction of any person other than the Contracting Officer will be considered unauthorized and at the Concessionaire's own risk.

G-2. PAYMENT OF FEES AND FINANCIAL REPORTING

a. Payment Submission: The Concessionaire shall submit the monthly fee payment as calculated in accordance with Section B of this contract. Payment shall be made payable to the DLA MWR and delivered to the COR no later than the 10th calendar day of the month following the month in which revenue was earned.

b. Financial Report: Each monthly payment must be accompanied by the detailed monthly report of gross revenue as required by Section 7.0 of the PWS. The Government will not consider payment complete until both the fee and the corresponding report have been received.

G-3. QUALITY ASSURANCE AND INSPECTIONS

a. The Government will monitor the Concessionaire's performance in accordance with the

Key Performance Indicators (KPIs) in Section 11.0 of the PWS.

b. The COR will conduct periodic, unannounced inspections of the facility to assess performance, with a formal inspection occurring at least once per month.

c. If inspections reveal deficiencies, the COR will provide a written report to the

Concessionaire. The Concessionaire shall provide a written corrective action plan to the COR within five (5) business days detailing how the deficiencies will be corrected and how their recurrence will be prevented.

G-4. SECURITY AND INSTALLATION ACCESS

a. The Concessionaire and its employees must, at all times, comply with all DLA and Fort

Belvoir security regulations, including Force Protection Conditions (FPCONs).

b. The Concessionaire is responsible for coordinating with the COR to complete all necessary badging and access requirements for its personnel.

c. Privately owned firearms and other dangerous weapons are strictly prohibited on the installation.

G-5. LOST AND ABANDONED PROPERTY

Personal property left in the concession area by patrons shall be handled in accordance with installation policy. If the owner can be readily identified, the item should be secured for their prompt return. If the owner cannot be identified, the item shall be turned over to the DLA Police or the appropriate installation security office for lost and found property.

END OF SECTION G

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H-1. NAFI-CONCESSIONAIRE RELATIONSHIP.

a. The NAFI and the Concessionaire understand and agree that the services to be delivered under this Contract by the Concessionaire to the NAFI are non-personal services and the parties recognize and agree that no employer-employee relationship exists or will exist under this Contract. It is, therefore, in the best interest of the NAFI to afford the parties a full and complete understanding of their respective obligations.

b. Concessionaire’s personnel under this Contract shall not be placed in a position where they are appointed or employed by a Federal Officer, or are under the supervision, direction, or evaluation of a Federal Officer, military or civilian.

H-2. LIABILITY INSURANCE SCHEDULE.

a. The Concessionaire shall be able to demonstrate the ability to obtain and maintain, during the term of the contract, the types of insurance and coverage listed below. All liability insurance coverage will name the NAFI and the Defense Logistics Agency, Morale, Welfare and Recreation as additional insured for claims, demands, suits, judgments, costs, charges, and expenses arising out of or in connection with any loss, damage, or injury resulting from the negligence or other fault of the Concessionaire, representatives, or employees. The insurance coverage maintained shall have coverage amounts complying with the state or military installation requirements, whichever is greater, where this contract is performed:

i. Commercial General Liability (CGL): Insurance covering bodily injury, personal injury, and property damage liability, with minimum limits of not less than $1,000,000 per occurrence and $2,000,000 in the general aggregate.

ii. Workers’ Compensation and Employer’s Liability: Insurance in accordance with the statutory requirements of the Commonwealth of Virginia.

iii. Professional Liability (Errors & Omissions): Insurance covering claims arising from the professional services provided by barbers and stylists, with a minimum limit of not less than $500,000 per claim.

b. The Concessionaire shall furnish a valid Certificate of Insurance (COI) to the Contracting Officer as evidence of this coverage within fifteen (15) calendar days of contract award and prior to the commencement of any work. The "Certificate Holder" shall be listed as follows:

i. Defense Logistics Agency NAF Contracting Office 8725 John J Kingman Rd, Suite 1134 Fort Belvoir, VA 22060

c. Each insurance policy shall be endorsed to require that the insurance company provide the Contracting Officer with thirty (30) days' written notice prior to any policy cancellation or material change that reduces coverage.

d. The Concessionaire agrees to insert the substance of this clause, including this paragraph, in all subcontracts hereunder where applicable.

H-3. PROHIBITED ACTIVITIES.

Concessionaire and its employees shall not:

a. Insult, use offensive or profane language, or gestures to, or in the presence of, or argue, or be discourteous to, any patrons or to other individuals.

b. Use, possess, sell, transfer, or be under the influence of alcohol, narcotics, illegal drugs, or hallucinatory agents either at the concession site or elsewhere on the premises.

c. Engage in, or permit gambling or the use of any device, which promotes gambling to include the sale of lottery tickets on the concession premises.

d. Loiter in other than its concession areas.

e. Eat, drink, use tobacco products or chew gum in the concession areas. Smoking is permitted only in designated areas.

f. The NAFI reserves the right to demand removal of Concessionaire personnel for “Just

Cause.”

i. “Just Cause” shall include, but not be limited to, rudeness to guests and patrons, abusive language and behavior. The Concessionaire shall promptly remove any Concessionaire employee upon a finding by the Contracting Officer that the presence of such employee, or agent, endangers successful contract performance or is inimical to the best interests of the NAFI.

g. Discus controversial topics, this includes religion and politics

H-4. DEVIATION OF PERSONNEL.

Key Concessionaire personnel shall possess technical skills and experience.

Key personnel are defined as any person in a management position as described in section C-7.

The Concessionaire shall not divert from contract performance or otherwise make any changes in the personnel for this contract except where such diversions or changes result from causes beyond its control.