RFC-002 RESP.pdf

N7027226N0007

NEWPORT RI POTS SOLUTION

ATTACHMENT J - 8

REQUEST FOR SPECIFICATION CLARIFICATION

RFC 002

NAME OF CONTRACTOR: __

SPECIFICATION ITEM NO.: _____________________

PARAGRAPH / SECTION NO:____________________

TITLE: __Additional Questions (3, 4 and 5)

QUESTIONS:

Question 3

PWS, Section 2 Background, page 2 states:

“Granite Telecommunications is the local exchange carrier (LEC) for NAVSTA Newport.” To get a better idea of services NAVSTA Newport receives from Granite, I have two related questions. One question is “Is NAVSTA Newport latest Granite bill available?” and a second question is “Is Granite’s detailed Customer Service Record for NAVSTA Newport available?”.

ANSWER 3:

We will not share the bill or CSR from another vendor. The quantity of phone lines has been identified and any pricing should be based solely on that. The POTS in a box solution should include the following services:

• Voicemail including transcription.

• Call Blocking

• Call Back

• Call Forward

• 3-Way Calling

• Block Caller ID

• Local, Long Distance, Toll-free and International calling capabilities

• Enhanced 911 (e911) compliant meeting the requirements of Kari’s Law and Ray Baum’s Act.

• 988 services

• Station Tracing for emergency personnel

N7027226N0007

NEWPORT RI POTS SOLUTION

ATTACHMENT J - 8

Question 4

PWS, Section 6.2.1, page 3 Site Survey Results Technical Requirements, page 3 states:

“… The solutions shall also be capable of supporting modems and faxes.” The question is “What types of modems are in use at NAVSTA Newport, i.e. ITU-T series such as V.92, V.90, V.34 (33.6 kbps), and V.32bis?” and a related question “What types of Fax machines are in use at NAVSTA Newport?”

Answer 4

We only provide the standard 64kbps per modem and fax. I am unsure of what model and series the modems and fax machines are aboard the base. I don’t concern myself with that.

Question 5

PWS, Section 2 Background, page 1 states:

“NCTAMS LANT BCO Newport currently assigns and controls user’s voice features via an Avaya Communications Manager (CM) 6.” One question is “How does the Avaya Communications Manager assign and control user’s voice features on Granite POTS and maybe Centrex lines?” and a follow-up is “Is there a report or spreadsheet available from the Avaya system detailing Granite POTS and Centrex line users’ voice features?’.

Answer 5 Granite provides our service to the outside world. They don’t assign or control the numbers in the CM6. I assign and control the users voice features via my CM6.

Technically, these POTS numbers are with Granite but being carried over Verizon cabling from a DS0 circuit at their Central Office.