Questions and answers.docx

AV System Installation Questions and Answers Equipment & Configuration

· Q: The equipment list specifies Samsung BE-series displays, while the system drawing references QB-series displays. Because this is a federal installation, we assume TAA-compliant QB-series displays (or non-wireless equivalents) are required. Please confirm.

A: QB-Series preferred. BE was a cost-saving possibility.

· Q: The SOW outlines connecting the HP Dock's primary output to the Atlona AT-HDR-CAT-2 distribution amplifier to feed the front-left 85" display and both 75" side displays. Please confirm that the operational goal is for the front-left 85" display and both 75" side displays to always show the exact same mirrored video content, while the front-right 85" display shows a separate, independent video channel.

A: Correct, side displays follow/mirror the Left display.

· Q: The SOW mentions equipment 'programming', but the specified hardware functions on native configuration. Could you please clarify if there is a requirement for an unlisted control system (such as a Crestron or Extron touch panel), or if we should assume only hardware configuration and audio tuning are required?

A: No control system is in place for this room, but the items need to be configured for mic LEDs to operate in muted and unmuted states and other features selected for room configuration.

· Q: The equipment list does not include a PC/Laptop to host the conferencing call. Will it be provided by the Client?

A: This system is a "bring your own device" system. A government employee with access to the NMCI network will be available to help with test calls upon completion of the installation.

· Q: How will the displays be turned on and off? There is no control system included.

A: Displays will be controlled by their set remotes.

· Q: Aside from the displays and speakers, where will most of the devices be placed? A. Vendor’s responsibility to ensure the room looks professional and designate where and how devices will be mounted and installed. Previous vendors have placed items such as the Atlona’s etc behind the display/TV’s Q: Will the client be providing internet connection and network?

A. Conference room has NMCI internet connection however vendor will have to work with government employees when testing the system on our network. Other vendors have used their own hotspot to test system and then we come in and tested on the government network. Vendor is not allowed to plug into the government network.

· Q: What is the required warranty period?

A: Whatever manufacture warranty is on all items installed Cabling & Infrastructure

· Q: Could you please confirm if there is an existing under-carpet trench, floor poke-through, or cable conduit path connecting the wall display location to the underside of the conference table?

A: A wall-to-under-table conduit is in place.

· Q: Could you please clarify if the existing conference table is already equipped with a cable cubby/architectural grommet for surface-level cable access?

A: The table has a cable access point.

· Q: As per the Installation Services instruction "Connect the HP dock's HDMI 2 output to be viewable on the front-right 85" display," the HP dock does not have an HDMI 2. Are you referring to a DisplayPort?

A: The vendor can choose to run a DisplayPort cable to the TV or run an HDMI cable and use an HDMI to DisplayPort converter to connect to the docking station.

· Q: The bid documents mentioned "All necessary Kramer HDMI/USB cables..." Are we allowed to use other cable brands?

A: No, we do not want inferior or lesser products installed in our command conference rooms.

· Q: Who is responsible for conduit/raceway for low voltage?

A: Conduit/raceway is already installed in the room. Government facilities will install any required power or additional conduit.

· Q: Who will have the responsibility for electrical work for the AV system?

A: There should be no electrical work required. If it is determined that additional electrical is required, then facilities would perform that work.

· Q: Is the room ceiling plenum or non-plenum rated?

A: The ceiling is a T-Bar system.

Installation & Logistics

· Q: Will this project require the technicians to de-install any existing displays and equipment?

A: Nothing to remove.

· Q: Are the technicians required to have any special security clearances to access the location? If so, what do the security clearances entail?

A: A mandatory automated criminal background check is required for all non-Department of Defense (DoD) ID card holders. Visitors must present a valid, REAL ID-compliant driver's license or passport at the Visitor Control Center (VCC) to be vetted. The vendor will work with our office manager to provide all necessary details via DOD Safe for personnel that will be on-site doing the installation.

· Q: Who is responsible for all post-demolition finish work (e.g., drywall repair, wall patching, painting, and firestopping)?

A: The vendor is required to leave the room in a professionally completed state when finished. There should be no need for drywall repair, wall patching, painting, etc., if the job is done right.

· Q: Will there be a parking space provided for the contractor?

A: There is general parking outside the building.

· Q: Can we deliver equipment to the site?

A: Equipment should be delivered to the site with the job number and building number included.

· Q: Will secure onsite storage be provided for AV equipment, tools, or materials during and before the installation period?

A: The room should be completed in a single day.

Q: Will there be a designated person to receive equipment?

A: A designated POC will be provided as the on-site POC. For all shipped items if you include his and the room/building number he will ensure all packages get delivered to the appropriate location

· Q: Will this space only be available for the contractor work during the installation period?

A: Contractors will be the only ones working in this room while the installation is happening.

· Q: Are there any other existing device we need to consider that will be integrated in the new system?

A. No

· Q: Will there be a removal of existing system?

A. Equipment has already been removed from existing room

· Q: What is the required maintenance frequency (e.g., annually, bi-annually, quarterly, or monthly) and for how many years?

A: N/A

· Q: Will remote access to the AV system be permitted? If so, what are the requirements, access methods, and approval processes?

A: No remote access is required. This is a plug n play system and once installed vendor should be able to walk away.

Project Management & Compliance

· Q: Is there any qualification or license that this project requires?

A: License and certification to do business.

· Q: Is this project a prevailing wage project?

A: This is not a construction project.

· Q: What is the estimated ceiling budget for this project?

A: Not provided for this requirement.

· Q: What is the estimated date of contract award?

A: Within a month of the closing date.

· Q: What is the desired completion date?

A: As soon as possible after the award.

· Q: Is there any liquidated damage fee?

A: Not applicable as this is not a construction contract.

· Q: What are the work hours?

A: Core working hours are 0600 to 1600. Work outside those times must be coordinated with the on-site escort.

· Q: What are the insurance requirements?

A: Not applicable as this is not a construction contract.

· Q: Do you require any bonds like bid bond, payment bond, or performance bond?

A: Not applicable as this is not a construction contract.

· Q: In the Statement of Work, substitutions are not allowed. However, the HP Thunderbolt Dock 280W G4 is currently out of production. Is it possible to substitute this item?

A: If the vendor is not able to get the HP Thunderbolt Dock 280W G4, the HP Thunderbolt 4 Ultra 280W G6 with a combo cable is an allowable substitution.

· Q: Are all AV system components required to be TAA compliant in accordance with FAR 52.225-5?

A: TAA compliance for individual components is not required for this room.

· Q: Are as-built drawings or training required at project closeout?

A: No, as-built drawings are not required at completion. No training is required.

· Q: If there are delays in the project due to the customer, how will labor and material costs be adjusted? Is the contractor permitted to pass on any overhead cost increases caused by these delays to the customer?

A: This will be a firm fixed price contract. That situation would be dealt with, if it is an issue. We do not anticipate that this will be an issue.