5._PWS_VI_Repair.docx

PERFORMANCE WORK STATEMENT (PWS) FOR

VISUAL INFORMATION (VI) EQUIPMENT MAINTENANCE/REPAIR & INSTALLATION

INTRODUCTION

Background. The Naval Construction Training Center (NCTC), Gulfport is a Naval shore activity in an active operating status. An Echelon V Command, NCTC's Commanding Officer reports to the Center for Seabees and Facilities Engineering (CSFE); the Naval Education and Training Command (NETC); and ultimately, to the Chief of Naval Operations (CNO), respectively. NCTC Gulfport is subject to the regional area coordination authority of the Commanding Officer, Naval Construction Battalion Center (NCBC), Gulfport on which it is located.

NCTC Gulfport provides support to the CSFE Detachment Sheppard Air Force Base, Texas; and CSFE Detachment Fort Leonard Wood, Missouri as their responsible Training Systems Detachment (TSD).

Scope. This Performance Work Statement (PWS) describes contractor services that include all labor required for maintenance, repair, relocation, and installation of Visual Information (VI) equipment as specified by NCTC’s Designated Government Representative (DGR). Types of VI equipment include, but are not limited to, various makes and models of Liquid-Crystal Display (LCD) Projectors, document cameras, SMART boards, amplifiers, Closed Circuit TV (CCTV) Analog, Digital Security Camera Systems and other electronic equipment (See Attached Inventory). Contractor and technicians responding to service calls SHALL possess sufficient knowledge and work experience to diagnose problems, troubleshoot source of problems and make necessary repairs to effectively correct deficiencies for all VI equipment identified on accompanying inventory spreadsheet. Contractor SHALL provide verifiable validating ability to provide the services described in this PWS. All work shall be performed in a neat and orderly manner. Workspace cleanup shall be mandatory before, during, and the close of each workday for the entire duration of the contract. The contractor shall ensure the job site is clean and free from debris and foreign materials at all times. (Note: Any new VI equipment purchased within service contract period will be added to inventory list).

Over the last few years, NCTC has averaged almost 8 service calls per month. Less than 10% of these trouble calls have been emergency repair calls. Within 4 hours of contact, contractor SHALL respond to emergency repair service calls by physically assessing problem and providing a plan of action that leads to the resolution of the reported issue. Within 48 hours of contact, contractor SHALL respond to routine service calls by physically assessing problem and providing a plan of action that leads to the resolution of the reported issue. VI equipment is located in several buildings on board Naval Construction Battalion Center and at the Weapons Range in Woolmarket, Mississippi. The following BLDGS will be serviced on board Naval Construction Battalion Center: BLDG 438, BLDG 122, BLDG 376, BLDG 441, BLDG 460, BLDG 438, BLDG 315, BLDG 385, BLDG 386, BLDG 363, BLDG 305, BLDG 72, BLDG 50, BLDG 344, BLDG 68, BLDG 144, BLDG 71. The contractor must inform the Contracting Officer or DGR before any maintenance is performed on any other BLDG not listed.

Period of Performance. The period of performance for this action shall be from October 1st, 2019, to September 30th, 2020.

Work Hours. Work shall be performed during the core business hours of 0700AM through 1600PM Monday thru Friday and shall not include after-hours, weekends, and holidays.

Federal Government Holidays.

When one of the above designated legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the proceeding Friday is observed as a legal holiday. This list of holidays relates to Government duty days and is not intended to supplement or otherwise alter the provisions of any Wage Determination regarding applicable paid holidays.

It is understood and agreed between the Government and the Contractor that observance of such days by Government personnel shall not be a reason for an additional period of performance, or entitlement of compensation except as set forth within the contract. In the event the Contractor’s personnel work during the holiday, the Contractor may reimburse them; however, no form of holiday or other premium compensation will be reimbursed either as a direct or indirect cost, other than their normal compensation for the time worked, unless stipulated otherwise. This provision does not preclude reimbursement for authorized overtime work if applicable.

When the Department of Defense grants excused absence to its employees, the Contractor agrees to continue to provide sufficient personnel to perform critical tasks already in operation or scheduled, and shall be guided by the instructions issued by the Contracting Officer (KO) or the Designated Government Representative (DGR). Changes in employee work schedules shall comply with the terms and conditions of the contract, to include payment provisions.

Inclement Weather. The contractor shall perform repair services as scheduled including during periods of inclement weather unless specific approval to delay is requested by the contractor and approved by NCTC. Such approval will normally be granted only in cases of particular severe weather, such as hurricanes or tornados, etc. The contractor shall not request additional cost for schedule changes due to inclement weather.

Media/Visual Information Support services are provided aboard military training facilities that provide daily instruction to apprentice-level and advanced level students from the Navy, Army, and Air Force. Prolonged interruptions to scheduled classroom education cannot be easily tolerated without adversely impacting training, requiring the vendor to be responsive to unscheduled calls with minimal advance notice. Vendor's ability to both respond to and mitigate emergency repair calls is a significant consideration. A site visit by potential bidders is HIGHLY RECOMMENDED and encouraged. Scope of service calls includes, but is not limited to, changing LCD projector bulbs (usually 1 hour or less), installing a variety of curriculum delivery equipment/peripherals, performing manufacturer-recommended maintenance on all VI equipment and the maintenance/repair/installation of security camera systems. Contractor SHALL provide any additional corrective maintenance deemed necessary by DGR.

Contractor SHALL furnish all labor, tools, transportation, supervision, and equipment to perform the work required herein. If materials are required to complete service, the contractor SHALL prepare a list of the required equipment with descriptions and serial numbers so that the DGR can submit the appropriate Micro Purchase Request form. Should the contractor prefer to provide the equipment replacement of said materials or hardware, such as cables, cameras, projectors other related items, the contractor SHALL submit material list and billing requests to the Contracting Officer or DGR for review and purchase approval PRIOR to work being performed. Upon completion of service calls, the contractor SHALL provide the DGR with a paper copy of a work order describing work performed, number of hours worked, and materials used. All unused material SHALL be returned. Upon completion of service, a visual inspection of work signed by the DGR, and a copy of the invoice must be submitted via WIDE AREA WORK FLOW (WAWF) for payment of services.

Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid U.S. state driver’s license, certificates and permits, applicable for the type and class of vehicle being operated.

Mandatory Requirements. Contractor SHALL provide current contact information (phone number and email address) to DGR and will notify DGR immediately of any changes. Contractor SHALL have technicians ready to respond to trouble calls on 1 October 2019. Contractor technicians SHALL possess proper identification and credentials to acquire a base pass for company/personal work vehicles (includes valid driver’s license, current vehicle registration and adequate vehicle insurance). Contractor technicians SHALL possess all these items no later than 1 October 2019. Contractor technicians not having proper identification or credentials for base entry will not be used as an excuse for inability to respond to service calls.

Quality Control. Quality Control is the responsibility of the contractor. The contractor is responsible for providing quality service to the Government in accordance with the terms and conditions outlined in Federal Acquisition Regulation (FAR) Clause 52.212-4, Contract Terms and Conditions-Commercial Items. Failure to meet any of the requirements specified herein, the Government reserves the right to commence termination proceedings for this contract, or any part hereof, for its sole convenience, or for cause in the event of any default by the contractor.

Recommendation. Due to the 4 hour response time for emergency trouble calls, it is HIGHLY RECOMMENDED that contractor technicians, who will be responding to service calls, reside within 50 miles of Naval Construction Training Center Gulfport, Mississippi, in order to meet response time requirement.

Designated Government Representative (DGR). This acquisition is not technically complex and, for that reason, it does not require a Contracting Officer Representative (COR). However, a DGR will report to the Contracting Officer that all products and/or services from the contractor have been delivered and accepted. The Designated Government Representative for this contract is Mr. Jermaine Norris, Phone (228) 871-3879, and E-mail: Jermaine.norris@navy.mil. The Technical Point of Contact (TPOC) for this contract is Ms. Ashley Parker, Phone (228) 871-4689, and E-mail: Ashley.a.parker@navy.mil.

Contractor Access and Use of Premises. The contractor shall be responsible for securing the necessary permits and base access passes for contractor personnel, vehicles, and equipment for the duration of the contract. NCTC Security Forces reserve the right to refuse issuance of a pass to an employee of the contractor for any reason deemed valid by the Government.

Contractors must identify themselves as either a U.S. Owned or a Foreign Owned, Controlled or Influenced (FOCI) entity.

Citizenship. Visitors must be U.S. citizens. Foreign nationals are rarely granted access unless certain arrangements have been made with NCTC.

U.S. citizen personnel of a Foreign Owned, Controlled or Influenced (FOCI) entity will be required to provide the security forces at the NCTC Pass and ID Office located at 5510 CBC 8th Street Bldg. 1, Gulfport, MS 39501-5003 with vehicle registration, proof of insurance, driver’s license, and a second form of picture ID. A Visit / Access Request on company letterhead is also required at least 48 hours (recommend at least five days) in advance of VI maintenance/repair service.

U.S. Owned company personnel will be required to provide the security forces with vehicle registration, proof of insurance, and driver’s license.

Infrequent Access (<30 days/year): Unless the contractor/visitor is registered in the Defense Biometric Identification System (DBIDS), all infrequent visitors of less than 30 consecutive days will be required to stop at the NCTC Pass and Decal office every day to obtain a one-day pass until work is completed. Information regarding how to obtain the day passes will be provided by the DGR.

Non-Personal Service Statement. Contractor management will ensure that employees properly comply with the performance work standards outlined in this performance work statement. Contractor employees will perform their duties independent of, and without the supervision of, any Government official or other Defense Contractor. The tasks, duties, and responsibilities set forth in this project may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

Employment of Federal Employees. The contractor shall not employ or enter into a contract with any person to perform work under this contract who is an employee of the United States Government, either military or civilian, unless such person receives approval IAW applicable Federal and DOD regulations.

Personnel Compliance. The contractor shall ensure that contractor employees observe and comply with all local and higher authority policies, regulations, and procedures concerning fire, safety, environmental protection, sanitation, security, traffic, parking, energy conservation, flag courtesy, “off -limits” areas, and possession of firearms or other lethal weapons. When two or more directives or instructions apply, the Contractor shall comply with the more stringent of the directives or instructions.

Identification (ID) Badge. The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor (to include subcontractors) employee shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the KO prior to the contract performance date and updated as needed to reflect Contractor and subcontractor personnel changes.

Smoking/Drug/Alcohol Policy. The contractor shall comply with local command smoking policies and workforce requirements. The contractor shall also comply with all Federal statues, laws, and regulations to implement a Drug Free Workplace Program (DFWP) as well as work force requirements and local command policies.

Personnel Conduct. The selection, assignment, reassignment, transfer, supervision, management, and control of contractor personnel employed to perform the work specified herein shall be the responsibility of the contractor. The contractor shall be responsible for the performance and conduct of contractor and subcontractor employees at all times. The contractor shall ensure that personnel present a professional appearance. Personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the installation shall abide by the security regulations listed in the contract and shall be subject to such checks by the Government as deemed necessary. The contractor shall not employ for performance under this contract any person whose employment would result in a conflict of interest with the Government’s standards of conduct.

Personnel Removal. Government rules, regulations, laws, directives, and requirements that are issued during the term of the performance period relating to law and order, installation administration, and security shall be applicable to all contractor employees and representatives who enter the installation. Violation of such rules, regulations, laws, directives, or requirements shall be grounds for removal (permanently or temporarily as the Government determines) from the work site or installation. Removal of employees does not relieve the contractor from the responsibility for the work defined in this performance work statement. The contractor is expected to provide support services despite personnel removal or other unforeseen condition(s). Should replacement become necessary, the government reserves the right to review all resumes of proposed candidates.

• Removal by Installation Commander: The Installation Commander may, at his/her discretion, bar an individual from the installation under the authority of 18 U.S.C. 1382 (1972), for conduct that is determined to be contrary to good order, discipline, or installation security and safety.

• Removal Requested by Designated Government Representative (DGR): The DGR may require the contractor to remove am employee working under this contract for reasons of misconduct or security violations. Contractor employees shall be subject to dismissal from the premises upon determination by the DGR that such action is necessary in the interest of the Government.

• Removal by Military Police: Contractor employees may be denied entry to or may be removed from the installation by Military Police if it is determined that the employee’s presences on the installation may be contrary to good order, discipline, or installation security and safety.

• Removal for Unsatisfactory Performance: The government reserves the right to require the Contractor to remove and replace any personnel who provide unsatisfactory performance, demonstrate insufficient knowledge, or possess inadequate skill levels necessary to complete assigned tasks. The skill level of the staff provided shall be current and consistent with new technologies.

Interaction With Other Activities. Government and contractor personnel will be working in common areas during working hours. Contractor performance shall not interfere with Government work in the area where any service or maintenance work is being performed. In the event the contractor believes that Government and other contractor personnel are interfering with the performance of the tasks described in this PWS, the contractor shall notify the Designated Government Representative immediately. The contractor is obligated to continue performance of the effort described in this contract unless there is authorization from the KO or Designated Government Representative to stop work. Failure by the contractor to notify the Designated Government Representative and receive necessary instructions could result in denial of any additional costs incurred in performance of the contract under such conditions. Other Government contractor’s may be performing required services in areas that interrelate with the requirements of this contract. The Government will facilitate initial contact between contractor’s performing other contracts and this contract. The contractor shall provide all further required coordination between other contractor’s for any task specified in this contract that relates to or impacts on any other contracted work.

Safety. The Contractor is solely responsible for compliance of all safety regulations of employees while working on government owned facilities. All accidents which may arise out of, or in connection with, performance of services required herein which result in injury, death, or property damage, shall be reported in writing to the Contracting Officer and Designated Government Representative within twenty-four hours of such occurrence. Reports shall provide full details of the accident, including statements from witnesses. The fore-going procedures shall also apply to any claim made by a third party against the contractor as a result of any accident that occurs in connection with performance under this contract.

Enterprise-wide Contractor Manpower Reporting Application (EMCRA)

a) DoD contracting activities awarding or administering contracts shall incorporate the following Enterprise-wide Contractor Manpower Reporting Application (ECMRA) standard language into all contracts which include services, provided the organization that is receiving or benefiting from the contracted service is a Department of Defense organization, including reimbursable appropriated funding sources from non-DoD executive agencies where PATROL SQUADRON 62 is the executive agent for the function performed. The reporting requirement does not apply to situations where a Defense Component is merely a contracting agent for another executive agency. Contracted services excluded from reporting are based on Product Service Codes (PSCs). The excluded PSCs are:

(1) W, Lease/Rental of Equipment;

(2) X, Lease/Rental of Facilities;

(3) Y, Construction of Structures and Facilities;

(4) S, Utilities ONLY;

(5) V, Freight and Shipping ONLY.

(b)The standard language to be inserted is:

“The contractor shall report contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the PATROL SQUADRON 62 via a secure data collection site. Contracted services excluded from reporting are based on Product Service Codes (PSCs). The excluded PSCs are:

(1) W, Lease/Rental of Equipment;

(2) X, Lease/Rental of Facilities;

(3) Y, Construction of Structures and Facilities;

(4) S, Utilities ONLY;

(5) V, Freight and Shipping ONLY.

The contractor is required to completely fill in all required data fields using the following web address https://doncmra.nmci.navy.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://doncmra.nmci.navy.mil.