Att 1 DLM SOW FINAL 9.28.23.pdf

28 September 2023

STATEMENT OF WORK

DEPOT LEVEL MAINTENANCE (DLM)

FLEET READINESS CENTER SOUTHEAST (FRCSE)

Submitted by Theresa Eigenbrode, Contracting Officer’s Representative, JAX HJ45000

Approved by Clinton Batten, Production Line Director, JAX

DISTRIBUTION STATEMENT C: DISTRIBUTION AUTHORIZED TO U.S. GOVERNMENT

AGENCIES AND THEIR CONTRACTORS FOR ADMINISTRATIVE OR OPERATIONAL USE, 15

OCTOBER 2018. OTHER REQUESTS SHALL BE REFERRED TO FLEET READINESS CENTER

SOUTHEAST (FRCSE), ACQUISITION AND PROCUREMENT GROUP, NAS JACKSONVILLE,

101 WASP STREET, BLDG. 1, JACKSONVILLE, FL 32212.

Digital Signature:

Digital Signature:

STATEMENT OF WORK

DEPOT LEVEL MAINTENANCE (DLM)

1. SCOPE

This Statement of Work (SOW) establishes the requirement for contractor support services to augment the Government in performance of aircraft, aircraft engines, associated components and material undergoing Depot Level Maintenance (DLM) in support of the Fleet Readiness Center Southeast (FRCSE).

2. APPLICABLE DOCUMENTS

2.1 APPLICABLE NAVY INSTRUCTIONS AND MANUALS

a. SECNAVINST 5510.30C Department of the Navy (DoN) Personnel Security Program

b. OPNAVINST2 3710.7V Naval Training and Operating Procedures Standardization (NATOPS) General Flight and Operating Instructions

c. COMNAVAIRFORINST 4790.2D Naval Aviation Maintenance Program

(NAMP)

d. NAVAIRINST4 3710.1H Contractor’s Flight and Ground Operations

2.2 APPLICABLE FRCSE INSTRUCTIONS AND NOTICES

a. FRCSEINST 3440.1B Disaster Prepared Plan

b. FRCSEINST 4790.112C Tool Control Program (TCP)

c. FRCSEINST 4855.3C Discrepancy Work Order (DWO)

d. COMFRC M-4855.6 Industrial Quality Operations Manual

e. FRCSEINST 5103.15C Heavy Metals Control Program

f. FRCSEINST 5103.20C Confined Space (CS) Entry/Gas-Free

Engineering (GFE) Program

g. FRCSEINST 5340.1 Solicitation & the Conduct of Personal

Commercial Affairs at FRCSE dated 1/28/2011

h. FRCSEINST 5355.1 Drug Free Workplace Program dated 8/30/2010

i. FRCSEINST 5500.5B Physical Security Plan

j. FRCSEINST 5510.1 (Series) Information, Personnel, and Industrial

Security Procedures

k. FRCSE Environmental Guide Specifications - Temporary Environmental Controls, Hazardous Materials (HAZMAT) and Safety

l. FRCSE Local Process Specification (LPS) 1210 Manual and Portable Machine Hole Manufacturing

m. FRCSE Safety Management Manual

n. Business Management System (BMS) Online

2.3 OTHER APPLICABLE DOCUMENTS

a. J-STD-001E Requirements for Soldered Electrical and Electronic Assemblies http://shop.ipc.org/J-STD-001E-English-D

b. IPC-A-610G Acceptability of Electronic Assemblies http://shop.ipc.org/IPC-A-610G-English-P

c. Occupational Safety and Health Administration (OSHA) Standards IAW 29 CFR https://www.osha.gov/laws-regs/regulations/standardnumber/1910

d. SAE AIR4938B Composite and Bonded Structure Technician/Specialist: Training Document, Date Published: 2017-06-05, http://standards.sae.org/air4938/

e. AWS D17.1, Specification for Fusion Welding of Aerospace Applications, https://www.aws.org/certification/detail/aws-d171-specification-for-fusion-welding- of-aerospace- applications

f. AS9100D, Quality Management Systems – Requirements for Aviation, Space, and Defense Organizations, Date published: 2016-09-20, https://www.sae.org/standards/content/as9100d/

g. DoD 5220.22-M - National Industrial Security Program Operating Manual, dated 28 Feb 2006 w/Change 2, 05/18/2016

h. National Security Presidential Memorandum 28 (NSPM 28)

i. DoDM 5200.1 – Information Security Program: Controlled Unclassified

Information (CUI) Volume 4 (enclosure 3)

j. DoD Instruction 5230.24 Distribution Statements on Technical Information

Footnotes:

1. SECNAVINST (Secretary of the Navy Instruction)

2. OPNAVINST (Office of the Chief of Naval Operations Instruction)

3. COMNAVAIRINST (Commander, Naval Air Forces Instruction)

4. NAVAIRINST (Naval Air Systems Command Instruction)

5. SECNAVINST 5510.30C DON Personnel Security Program

6. FRCSEINST (Fleet Readiness Center Southeast Instruction) http://shop.ipc.org/J-STD-001E-English-D http://shop.ipc.org/IPC-A-610G-English-P https://www.osha.gov/laws-regs/regulations/standardnumber/1910 http://standards.sae.org/air4938/ https://www.aws.org/certification/detail/aws-d171-specification-for-fusion-welding-%20of-aerospace-%20applications https://www.aws.org/certification/detail/aws-d171-specification-for-fusion-welding-%20of-aerospace-%20applications https://www.sae.org/standards/content/as9100d/

Note:

a. These applicable documents may be revised during performance of the contract.

The current version of these documents are available on FRCSE Intra1. The contractor shall comply with the latest version.

b. Specific individual instructions, standard operating procedures (SOPs) or other engineering data will be referenced and provided with each work order.

c. In the event of a contradiction between regulations, OSHA Regulations supersede all other safety requirements.

d. Applicable documents can be accessed electronically at the following websites:

1. Military Specifications, Standards and Related Publications at https://assist.dla.mil/online/start/index.cfm

2. DoD Directives at http://www.dtic.mil/whs/directives/index.html

3. OPNAV/SECNAV instructions at https://www.secnav.navy.mil/doni/allinstructions.aspx

4. COMNAVAIRFORINST 4790.2D at https://myteam.navair.navy.mil//KM/60/business-processes/policy-and-standards- ofc-processes/NAMP

5. NAVAIRINST 3710.1H at https://myteam.navair.navy.mil//km/71/Directives/Directives_Instructions/ NAVAIRINST%203710.1H%20Joint%208210%20FINAL.pdf#search=3 710%2E1h

6. FRCSEINST on FRCSE Navy/Marine Corps Intranet (NMCI) Computer System at Intra1/Directives and Documents

3. REQUIREMENTS

3.1 GENERAL REQUIREMENTS

The contractor shall provide support services for aircraft, aircraft engines and associated components and material undergoing DLM. This is to include modernization, conversion, in-service repair, disassembly, and all other categories of aircraft DLM as stated. The contractor shall perform DLM functions, alongside government civilian and military personnel, that consist of the rework of existing aviation end items, systems, and components, which include maintenance and modification functions; manufacture of items and component parts otherwise not available; in-service repair, disassembly and all other categories of aircraft DLM. All services shall be performed by skilled/qualified artisans, hereinafter called the contractor.

https://assist.dla.mil/online/start/index.cfm http://www.dtic.mil/whs/directives/index.html https://www.secnav.navy.mil/doni/allinstructions.aspx https://myteam.navair.navy.mil/KM/60/business-processes/policy-and-standards-%20ofc-processes/NAMP https://myteam.navair.navy.mil/KM/60/business-processes/policy-and-standards-%20ofc-processes/NAMP https://myteam.navair.navy.mil/km/71/Directives/Directives_Instructions/NAVAIRINST%203710.1H%20Joint%208210%20FINAL.pdf%23search=3710.1h https://myteam.navair.navy.mil/km/71/Directives/Directives_Instructions/NAVAIRINST%203710.1H%20Joint%208210%20FINAL.pdf%23search=3710.1h https://myteam.navair.navy.mil/km/71/Directives/Directives_Instructions/NAVAIRINST%203710.1H%20Joint%208210%20FINAL.pdf%23search=3710.1h

3.1.1 WORK LOCATIONS AND FACILITIES

DLM services shall be provided at FRCSE aboard Naval Air Station (NAS) Jacksonville, FL, to include its remote sites at: Naval Station (NS) Mayport, FL; Cecil Commerce Center (Cecil Field) in Jacksonville, FL; and Fleet Readiness Center Mid-Atlantic (FRCMA) aboard NAS Oceana, VA, and NS Norfolk, VA. On an as needed basis work locations may include fleet squadrons located outside of NAS Jacksonville, FL.

a. Government Property: The government will provide all required special tooling, hand tools and ground support equipment (SE) in the performance of this contract; however, the contractor shall exercise reasonable safeguards and care for the government furnished tooling and ground SE. This onsite equipment will be dual use between the government work force and the contractor.

b. Government Automated Data Processing: The government will provide the contractor with access to the Fleet Readiness Center (FRC) Time and Attendance (TAA) and Labor reporting system which shall be used to record contractor employee TAA hours and work/labor documentation and reporting.

c. Government Information Technology (IT): The contractor shall comply with the Information Assurance (IA) and personnel security requirements for accessing government IT systems requirements.

d. Contractor Work Spaces: Contractor administrative facilities and equipment will not reside aboard the NAS Jacksonville; moreover, the contractor shall use government facilities only for performance of the contract. Contractor management shall ensure that government facilities and equipment are not used for the personal gain of contractor employees. Within the production areas of the FRC, as space permits, the government will provide the contractor with a dedicated workspace to be utilized by the Manager/Operations Manager. This government furnished workspace will include a telephone line to be utilized for official use only and a computer with current applications installed. The government will not furnish office equipment or supplies. The contractor shall provide standard office supplies and any other resources necessary for the management and operation of the required DLM services. All equipment and supplies provided by the contractor shall remain the property of the contractor.

e. Sources of Supply: The government will provide aeronautical material and equipment necessary for the contractor to perform the services required under the contract. The contractor shall not introduce any material for use in performance of DLM services.

3.1.1 TRAVEL

The contractor shall travel to fleet squadrons within the United States to provide DLM services as required. The contractor shall provide emergency repair, modification, intermediate and DLM support for aircraft deployed away from NAS Jacksonville, but within the Continental United States (CONUS), as required by the customer.

3.1.2.1 Contractor In Service Repair/Fleet Modification Team (ISR/FMT) DLM Support: Site location(s) will be determined and directed by the FRCSE in support of a particular work site and will be identified within the travel request and associated work order. The FRCSE customer will submit a travel request (with cost estimate) to the Contracting Officer’s Representative (COR) via e-mail, detailing the need for contractor support at the work site destination. After contract funds availability has been verified for usage, the COR will send an email to the FRCSE customer, contractor, and PCO either approving or disapproving the travel. The contractor’s response to the travel request shall be received by the COR within 24 hours after approval. Travel will be funded under the travel line item identified in Schedule B of the contract and shall be in accordance with (IAW) NAVAIR clause 5252.232-9509. Travel is applicable to all labor categories. All arrangements for tools, test equipment or material required for the task and their return will be organized by the FRCSE customer prior to contractor departure.

3.1.2.2 The COR must approve all travel performed in support of this contract prior to the commencement of the travel. COR approval for local travel expenses is required. Travel will be allowable only when it is essential to the performance of the tasks detailed in Section 3.3.

3.1.3 CONTRACTOR REPORTING REQUIREMENTS FOR ALL FRCSE SITES

The contractor shall comply with the following reporting requirements.

a. Bi-Weekly Man-Hour and Invoice Support Report: This report shall be broken out by CLIN and shall list the name, direct labor rate, area assigned and hours worked of each contractor employee based on daily documented clocked attendance. The contractor shall provide this information in an Excel spreadsheet.

The contractor shall group employees by labor category and shall provide the total hours worked in each contract labor category. The contractor shall also provide supporting documentation, such as travel receipts, with each report. Contractor’s billing and pay period cycle shall coincide with the government’s pay period cycle. Contractor shall provide a list of all contract employees. Changes in contractor employee staffing shall be reported to COR. The contractor shall inform the COR of any dismissals, and prior to any action involving transfers or new hires. Reference Contract Data Requirements List (CDRL) A001 Contractor’s Progress and Status Report.

b. Contractor Quality Control Plan (QCP): The contractor’s QCP shall address the contractor’s overall approach to quality and internal controls and procedures for meeting the requirements of COMFRC M-4855.6 Industrial Quality Operations Manual, Reference CDRL A002 Quality Assurance Program Plan.

c. Contractor Operations Security (OPSEC) Plan: The contractor shall develop, implement and maintain a facility level OPSEC Program to protect critical information to be used at the facility during the performance of this contract. A Draft OPSEC Plan shall be submitted to FRCSE Industrial Security Department, within 90 days of contract award. A Final OPSEC Plan is due 45 days from the date that the Draft OPSEC Plan is approved. Reference CDRL A003 Operations Security (OPSEC) Plan.

d. Compliance with NAVAIRINST 3710.1H Contractors Flight and Ground Operations. The contractor shall comply with NAVAIRINST 3710.1H in the development of and use of specific Ground Operating Procedures (GOPs) for the efforts performed under the scope of the contract. The contractor shall provide by writing, implementing and enforcing their procedures, and for identifying and correcting discrepancies in the GOPs. At a minimum, the GOPs shall meet the service guidance referenced by this SOW. When a publication provided by the government is subsequently revised, supplemented, replaced or rescinded, the contractor shall comply with all subsequent revisions, supplements and replacements. The contractor shall submit the contractor’s GOPs to the government Ground Flight Representative (GGFR)/Flight Test Production Line Director for approval prior to the commencement of contractor DLM services.

Current GGFR point of contact information will be provided by the COR upon request. Reference CDRL A004 Scientific and Technical Reports Summary.

e. Contractor shall attend meetings, including, but not limited to monthly contact status meetings and provide project status to include funding and manpower burn rates, issues, or problems, and all progress achieved since the previous meeting.

The Monthly Contract Status meeting will include members from the Government Team (Contracting Officer, COR, Technical Point of Contact and/or Program Manager) and members from the contractor’s team who are equivalent to the aforementioned Government team members. The contractor shall also attend technical meetings, conferences and reviews to address arising customer concerns and issues. Support shall include participation and review of technical packages, and providing reports and meeting minutes. The Government reserves the right to conduct more frequent meetings, to address contract issues, meetings are anticipated to take place monthly. Reference CDRL A005 Contractor’s Progress Status and Management Report.

3.1.4 WORK SCHEDULE

3.1.4.1 Hours of Operation:

The hours of operation for FRCSE Jacksonville, including all remote sites including travel, are seven days a week as follows:

(1) "A" Shift: 0600 to 1430 hours.

(2) "B" Shift: 1430 to 2300 hours.

(3) "C" Shift: 2200 to 0630 hours.

The contractor workforce shall be available to work the "A", "B" and "C" shifts, Monday through Friday. Normal shift start and stop times for contractor personnel shall coincide with the above production shop shifts, with a maximum work day of 12 hours.

Historically, 80% of the contractor workforce has been assigned to work the "A" Shift while 20% of the contractor workforce has been assigned to work the other Shifts.

3.1.4.2 Production Shop Work Hours:

When directed by the FRCSE MRO P Director, the contractor shall adjust their respective work schedule to coincide with the FRC production shop work schedule; this includes the Contractor adjusting working hours plus or minus 2 hours from normal work hours.

3.1.4.3 Federal Holidays:

Normally, the contractor will not provide services on the following Federal Holidays:

FEDERAL GOVERNMENT HOLIDAYS:

New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth National Independence Day 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday observance. There are occasions when the FRC reduces operations in conjunction with the following holidays: Thanksgiving Day, Christmas Day, and New Year's Day which encompass additional non-holiday work days and weekends. When such a notice is given, the contractor shall modify their support level for the reduced operations.

3.1.4.4 Installation Closure:

When Federal facilities are closed by the Government, or when Federal employees are officially excused from work due to a holiday or a special event, severe weather, a security threat, or any other Government facility related problem that prevents Federal personnel from working at the Government facility, contractor personnel assigned to work at that facility in support of such Federal employees shall follow their parent company’s policies.

While generally contractor personnel may not perform work on-site at a Government facility without oversight from Federal personnel, in very limited circumstances, work being performed by contractor personnel may be deemed mission essential and performance of such mission essential work may be authorized to continue at the Government facility despite the facility being otherwise closed for normal operations.

The circumstances permitting work being performed by contractor personnel to be deemed mission essential are extremely limited and generally only apply to performance of efforts related to public health, safety, or matters related to national security. The cognizant Contracting Officer must concur with any determination that work being performed by contractor personnel is mission essential.

3.1.5 SUBCONTRACTORS

Provisions stated herein shall be clearly and effectively communicated to all subcontractors providing support under this contract. All provisions of this SOW shall flow down to subcontractors providing support under this contract.

3.1.6 MANAGEMENT OF CONTRACTOR PERSONNEL

The Government will neither supervise contractor employees, nor control the method by which the contractor performs the required tasks. The contractor shall manage its employees and guard against any actions that are of the nature of personal services, or give the perception of personal services.

a. ISO 9001 and AS 9100: The contractor shall comply with FRCSE management policies and procedures IAW FRCSEINST 5200.9H, 5340.1, 5355.1. These FRC management instructions are required in order to maintain FRC compliance with ISO 9001, AS 9100, AS 9110, IS0 14001, and Occupational Health and Safety Assessment Series (OHSAS) 18001 quality standards.

b. Contractor’s Response: The contractor’s response to all work requests shall be continual and immediate, excluding lunch and scheduled breaks. As needed for emergent specific maintenance tasks and application of direct labor maintenance efforts, the contractor may receive task direction from the government.

c. Restricted Area Access: Performance of work in restricted areas may require additional access badge procedures IAW respective FRC instructions (current version). FRCSEINST5500.5B.

d. Work Attire: Contractor employees shall wear suitable attire for services being performed. The prime contractor’s company name shall be identified on the outer garment and shall be distinguishable from FRC government employees. The shirt shall have sleeves and shall be clean, neat, and fit properly. Subcontractor employees shall wear the uniform of the prime contractor, and may, under the prime contractor’s company name, list the Subcontractor's name as a Subcontractor. Company identification requirements shall be adhered to and visibly displayed on the outer garment in a permanent method (e.g., sewed, embroidered, or inked). All costs associated with the purchase, maintenance, and laundering of uniforms will be at the contractor’s expense.

NOTE: For Fuel Cell Maintenance and Heavy Metal support only: The government will provide and maintain the FRCSE Occupational Safety & Health (OSH) Office approved coveralls for contractor use.

e. Work Records: Upon request, the contractor shall make available to the government completed records of work, results of internal quality inspections, personnel investigations/disputes, physicals, proof of certifications and/or experience and training. Work orders will be reviewed by the government on a systematic basis for accuracy and completeness, and revisions necessary to prevent recurrence of deficiencies will be reported by Navy activities.

f. The Government reserves the right to refuse any Contractor employee who endangers persons or property, fails to maintain and/or obtain certification(s), and/or whose behavior is inconsistent with the requirements of this contract. In such cases, the Contracting Officer, or designated representative, will advise the Contractor of the reason for refusing the employee. The refusal of such an employee shall not relieve the Contractor of the requirement to provide sufficient qualified personnel to adequately perform the services as set forth herein.

3.1.7 MOBILIZATION

The mobilization period is for a period not-to-exceed sixty days. This period shall be utilized to allow the contractor to attain logistical competence. The mobilization period shall be utilized to hire and train contractor personnel, obtain appropriate security clearances and obtain base auto passes. All personnel shall be hired, trained and in place by the completion of the mobilization period. In cases where the contractor has hired the incumbent’s personnel, the contractor shall present documentation to the COR that verifies that qualifications for existing personnel are current and valid. The contractor shall assume full responsibility for all DLM, IAW the SOW upon completion of the Mobilization period. During Transition, the contractor may observe all maintenance tasks being performed by the transitioning contractor as an On-The-Job Training (OJT) function, provided it does not interfere with maintenance services.

3.1.7.1 POST AWARD CONFERENCE (PAC)

The contractor shall participate in a PAC which will be held after contract award. The PAC date shall be coordinated between the contractor and the PCO. The contractor shall be prepared to discuss its proposed mobilization approach with the government team. The purpose of the PAC is to introduce contractor and government personnel, discuss details of the upcoming effort and resolve any concerns that may arise as a result of the discussion. The conference will be held at the government's facility in Jacksonville, FL.

3.1.8 TRANSITION OUT

The transition period is for a period not-to-exceed sixty days. The contractor shall, during the successor contractor’s transition period, provide all reasonable support to the government and the successor contractor to ensure an orderly transition and minimize any impact on operational readiness. The contractor shall provide the successor contractor access to the site and to all technical documentation and publications, including, but not limited to, the training, qualifications, and certifications of existing personnel, on a not-to-interfere basis during the transition period. Additionally, the successor contractor shall also be permitted to observe the contractor performing DLM services on a not-to-interfere basis during the transition period. The contractor shall retain full responsibility for all DLM IAW the SOW until completion of the transition period.

3.2 SECURITY

All Contractor personnel must be eligible to perform Non-Critical Sensitive work as defined by SECNAVINST 5510.30C. All Contractor personnel are required to have a favorably adjudicated Tier-3 investigation from the Defense Counterintelligence and Security Agency. The Contractor shall submit a request for personnel security investigation to the FRCSE Security Office. FRCSE Security Office will initiate the Contractor's Electronic Questionnaire for Investigations Processing (e- QIP), and conduct a preliminary screening of the Contractor's e-QIP for suitability and derogatory information. Contractor employees shall provide all information requested by the FRCSE Security Office, pursuant to the Privacy Act of 1974. The FRCSE Security Office may deny the Contractor access to Government facilities and information and may prohibit the Contractor from performance of sensitive duties for failure to provide requested information or when derogatory or adverse information is present on the Contractor's e- QIP or existing Defense Information Security System (DISS) record, in such cases, the Contractor employee may not perform work on the Contract.

The Contractor Facility Security Officer (FSO), or equivalent, (if applicable) shall pre-screen all potential employees for the contract in DISS. The Contractor shall not submit to the Government for processing documents concerning an individual with a past unfavorable determination or denied/revoked eligibility. Furthermore, if the Contractor submits documents concerning an individual with “No Determination Made” recorded in DISS, the individual, if employed by the Contractor, will not be granted a Common Access Card (CAC), but instead will be issued a 30-day visitor pass for access to the base. The pass will need to be renewed until final adjudication by Defense Counterintelligence and Security Agency (DCSA) Consolidated Adjudication Services (CAS). If it is determined that the “No Determination Made” will result in extended delays in CAC issuances; The Government Security Office may determine the individual ineligible for access within FRCSE facilities and the Contractor will need to provide a suitable replacement. In the event a prospective Contractor employee has an incident report on record in DISS, the Contractor shall exercise due diligence and investigate the underlying basis for the incident report, and the Contractor shall use sound judgment to determine whether the individual is trustworthy and suitable to provide support under the contract, thereby warranting submission of the required documents to the Government for processing immediately. If change in personnel occurs, the Contractor shall provide updated Visit Authorization Letter (VAL) or DISS visit request. The Contractor shall implement and maintain security procedures and controls to prevent unauthorized disclosure of controlled unclassified information and to control distribution of controlled unclassified information in accordance with NISPOM Rule (32 CFR Part 117), National Industrial Security Program Operating Manual (NISPOM), and SECNAVINST 5510.36B. All Contractor facilities shall provide an appropriate means of storage for controlled unclassified information and materials. All controlled unclassified information shall be appropriately identified and marked as Controlled Unclassified Information in accordance with DoD Instruction 5200.48, Controlled Unclassified Information (CUI).

Controlled Unclassified Information including Covered Defense Information (meeting the definition of 48 CFR 252.204–7012(a)) generated and/or provided under this contract shall be marked and safeguarded as specified in DoD Instruction 5200.48, Controlled Unclassified Information (CUI). available at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/520048p.PDF. Any product containing Covered Defense Information shall be assigned a distribution statement (distribution statements B through F) using the criteria set forth in DoDI

5230.24 (Distribution Statements on Technical Documents); and have this statement displayed per DoDI 5230.24, Enclosure 3.

All controlled unclassified technical information shall be appropriately identified and marked with the following distribution statement(s):

PUBLIC RELEASE. Any controlled unclassified information pertaining to this contract shall not be released for public dissemination, including posting to any social media sites such as Facebook or Twitter, unless it has been approved for public release by appropriate U.S. government authority. Proposed public releases shall be submitted for approval prior to release through: Commander, FRCSE Security Office, 101 Wasp Street, Building NAS, Jacksonville, FL 32212.

3.2.1 CITIZENSHIP REQUIREMENT

All contractor personnel performing work for the FRC shall provide proof of United States citizenship.

3.2.2 INVESTIGATIVE REQUIREMENTS

After providing citizenship proof, the individual shall submit to a full security back-ground check prior to being given access to the FRC computer network IAW DODM

5200.02 Procedures for the DOD Personnel Security Program of 3 April 2017, SECNAVINST 5510.30C DON Personnel Security Program, FRCSEINST 5510.14 Information, Personnel and Industrial Security Procedures and FRCSEINST 5510.15B Electronic Key Management System Documentation and Storage.

a. Unclassified: All Contractor personnel shall be eligible to perform Non-Critical/ Sensitive work as defined by DoDM 5200.02 Personnel Security Program and SECNAVINST 5510.30C DON Personnel Security Program. All Contractor personnel are required to have a favorably adjudicated Tier-3 investigation from the DCSA. The Contractor shall submit a request for personnel security investigation to the Government Security Office. The Government Security Office shall initiate the Contractor’s e-QIP, shall do a preliminary screening of the Contractor’s e-QIP for suitability and derogatory information. The Contractor employee shall provide all requested information pursuant to the Privacy Act of 1974. The Government Security Office may deny the Contractor access to Government facilities and information and may prohibit the Contractor from performance of sensitive duties for failure to provide requested information or when derogatory or adverse information is present on the Contractor’s e-QIP, in such cases, the Contractor employee may not perform on the Contract.

b. Classified: The Contractor is responsible for ensuring that all personnel receive the requisite investigation and are favorably adjudicated IAW DoD 5220.22-M, National Industrial Security Program Operating Manual. Contractor employees who fail to meet security clearance requirements may not access classified information or perform sensitive duties. In such cases, the Contractor employee may not perform on the contract.

3.2.3 COMMON ACCESS CARD (CAC) / PUBLIC KEY INFRASTRUCTURE (PKI),

SYSTEM AUTHORIZATION ACCESS REQUEST NAVY (SAAR-N)

3.2.3.1 SAAR-N:

All contractor personnel requiring access to Government IT systems shall have approved forms on file, and complete required Annual Information Awareness Training pursuant to applicable clauses.

3.2.3.2 COMMON ACCESS CARD (CAC) / FRC BADGES:

Only authorized Contractors will receive U.S. government Common Access Card (CAC) and FRCSE badge. This is verified by the submission of the VAL containing all first, middle and last names of all eligible Contractors assigned to perform contract duties within FRCSE facilities or a Defense Information System for Security (DISS) visit request. The CAC shall be the principal identity credential for supporting interoperable access to installations, facilities, buildings, controlled spaces and government IT systems.

Upon receipt of the DEERS Enrollment DD Form 1172, the Government will initiate the request for the contractor to complete a Standard Form 86 (SF 86, Questionnaire for National Security Positions). An SF 86 will not be required for an individual currently holding a valid national security clearance. A Tier 3 background investigation or equivalent is required for issuance of the CAC with full access. The CAC and FRC Badge may be issued granting facility access only upon favorable return of the Federal Bureau of Investigation (FBI) fingerprint check, confirmation of no existing adverse information in the DISS and submission of a completed SF 86 application. The CAC will be updated with full access (facility and IT systems) upon return of a favorable determination on the Tier 3 background investigation from the DCSA CAS.

3.2.4 INFORMATION SECURITY (INFOSEC):

Information or data that the contractor accesses shall be handled at the appropriate classification level, including unclassified information, which shall be handled as “Controlled Unclassified Information (CUI)”. Distribution is authorized to the FRCSE and supported Activity only. The contractor shall safeguard all Sensitive Information, and CUI. The contractor shall implement and maintain security procedures and controls to prevent unauthorized disclosure of controlled unclassified information and to control distribution of controlled unclassified information in accordance with DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM), and SECNAVINST 5510.30C DON Personnel Security Program. All contractor facilities shall provide an appropriate means of storage for CUI and materials. All CUI shall be appropriately identified and marked as ”Controlled Unclassified Information” in accordance with DoDM 5200.01, Information Security Program: Controlled Unclassified Information (CUI) Volume 4 (enclosure 3).

3.2.4.1 Marking:

All documents shall have the appropriate distribution statement in accordance with DoD Instruction 5230.24, Distribution Statements shall be referred to FRCSE Security Office, 101 Wasp Street, Building NAS, Jacksonville, FL 32212.

3.2.4.2 Public Release:

Any CUI pertaining to this contract shall not be released for public dissemination, including posting to any social media sites such as Facebook or Twitter, unless it has been approved for public release by appropriate U.S. government authority. Proposed public releases shall be submitted for approval prior to release through FRCSE Security Office, 101 Wasp Street, Building NAS, Jacksonville, FL 32212.

3.2.4.3 OPSEC:

The contractor shall comply with activity OPSEC program instructions, guidance and contribute to organization-level OPSEC efforts. The contractor shall include OPSEC as part of its ongoing security awareness program and take all required activity OPSEC training. Training certification records should be forwarded initially and annually to the FRCSE Industrial Security Department. The contractor shall protect identified critical information, sensitive unclassified information and activities, which, if divulged, could further compromise classified or sensitive information or operations, or degrade the planning and execution of operations performed by the RO and contractor in support of the mission. Reference CDRL A0003.

The contractor shall develop, implement, and maintain an OPSEC program to protect controlled unclassified and classified activities, information, equipment, and material used or developed by the Contractor and any subcontractor during performance of the contract. The Contractor shall be responsible for the subcontractor implementation of the OPSEC requirements. This program may include Information Assurance and Communications Security (COMSEC). The OPSEC program shall be in accordance with National Security Presidential Memorandum 28 (NSPM 28), and at a minimum shall include:

(1) Assignment of responsibility for OPSEC direction and implementation.

(2) Issuance of procedures and planning guidance for the use of OPSEC techniques to identify vulnerabilities and apply applicable countermeasures.

(3) Establishment of OPSEC education and awareness training.

(4) Provisions for management, annual review, and evaluation of OPSEC programs.

(5) Flow down of OPSEC requirements to subcontractors when applicable.

While performing aboard NAVAIR or NAVAIR sites, the contractor shall comply with facility OPSEC program instructions and contribute to organization-level OPSEC efforts;

include OPSEC as part of its ongoing security awareness program; take all required Agency training; be responsive to the Supporting OPSEC Manager on a non-interference basis; and protect sensitive unclassified information and activities, which could compromise classified information or operations, or degrade the planning and execution of operations performed by the Requiring Office (RO) and contractor in support of the mission.

3.3 DETAILED SUPPORT REQUIREMENTS

3.3.1 SUPPORT REQUIRED

The contractor shall perform DLM services alongside Government civilian and military personnel on the following types of aircraft and associated aircraft components, which include, but are not limited to the following: F/A-18, F-5, F-35, H-60, P-8, E-2, C-2, T- 6, T- 34, T-44, and T-45.

a. Maintenance functions: Maintenance functions include those functions required to maintain or restore the inherent designed service levels of performance, reliability, and material condition. They include complete rebuild through reclamation, refurbishment, overhaul, repair, replacement, adjustment, servicing, replacement of repairable components and replacement of system repairable items and consumables.

b. Modification functions: Modification functions include those functions required to change and improve design levels of performance, reliability and material condition. The term modification, as used herein, includes alteration, conversion, and modernization.

c. Work Task Guidance: The contractor shall comply with all NAVAIR Publications, Local Engineering Specifications (LES), Technical Data, and Engineering Changes/ Modifications denoted on each of the work order tasking documents and as provided within the work packages. Work instructions at the current revision in effect are provided by the government with each work order.

The contractor artisan shall remain current and compliant with all aviation maintenance procedures. Compliance with publications provided by the government is not required when compliance with the publication requires use of an ozone depleting substance (as defined by the Environmental Protection Agency). In such instances, the contractor personnel shall request use of alternate materials, procedures, or processes to accomplish the work specified in the publication.

d. Contractor Work Task Determination: The specific work tasks requiring contractor support will be determined by the government. FRC examiners will examine and evaluate the material and maintenance conditions of aircraft, engines and components inducted into the FRC for repair. After examination, FRC personnel will issue work orders/documents for the needed repairs. The work order document defines procedures and processes required for specific repairs.

Contractor personnel shall participate in work planning meetings. The work order documents will be given to the site contractor Work Leaders for personnel assignment, or in some instances, provided to the contractor artisan. The contractor shall supervise and exercise control and direction over his/her employees. All work shall be performed, as directed, on authorized work orders and must comply with FRC Instructions and SOPs as referenced on the work orders. The contractor shall advise the TPOC (Production Lines Division Director and Production Lines Division Deputy) of inadequate or non-existing technical or engineering data.

e. Service Guidance: The contractor shall comply with the guidance of referenced SECNAV, OPNAV, NAVAIR, COMNAVAIRFOR (Commander, Naval Air Forces), and FRC instructions to include Special Emphasis programs in the development of contractor GOPs, and in the accomplishment of DLM tasks, such as:

1. Fuel Surveillance Program

2. Navy Oil Analysis Program (NOAP)

3. Aviator's Breathing Oxygen (ABO) Surveillance Program

4. Hydraulic Contamination Control Program

5. Tire and Wheel Maintenance Safety Program

6. Technical Directive (TD) Compliance Program

7. Foreign Object Damage (FOD) Prevention Program

8. TCP

9. Corrosion Prevention and Control Program

10. Naval Aviation Metrology and Calibration (METCAL) Program

11. Hazardous Material Control and Management (HMC&M) Program

12. Electromagnetic Interference (EMI)/Electrostatic Discharge (ESD)

Program

13. Miniature/Micro-miniature (2M) Repair Program

14. Gas Turbine Engine Test System (GTETS) Operator Training and

Certification Program

15. Aircraft CS (Gas Free Engineering) Program

16. SE Misuse and Abuse Program

17. Mobile Maintenance Facility (MMF)

18. Logs and Records

19. Hydraulic Contamination Program

20. Heavy Metals Control Program

f. FRC TCPs: The contractor shall participate in and comply with the established FRC TCPs IAW the respective FRC instructions (current version).

3.4 GENERAL SAFETY REQUIREMENTS:

The contractor shall comply with applicable federal, state and local codes and standards, including safety and occupational health requirements. The basis for safety will be technical OSHA Rules, Regulations & Instructions related to equipment and contractor employee health and safety as per the Department of Labor (DoL) and local state OSHA Rules, Regulations & Instruction, including 29 CFR 1910, and any other directive related to employee safety. The contractor is responsible for ensuring its employees comply with safety requirements.

a. Local Safety Requirements: Local Safety Requirements shall be observed by contractor employees while traveling, working, or using equipment in conjunction with performance of their duties under the contract.

b. Gas Free Engineering: The contractor shall maintain a gas free certification engineering program including, but not limited to, certification of aircraft fuel tank safety, training and certification of personnel, maintenance and calibration of gas free engineering equipment. The contractor is responsible for the purchase and maintenance of gas-free test equipment and tank safety certification per FRCSEINST 5103.20C prior to contractor personnel entering enclosed spaces.

c. Contractor Medical Surveillance Program: The contractor shall establish a medical surveillance program to ensure that contractor personnel receive appropriate medical screening per OSHA 29 CFR 1910 for the tasks that they perform under the contract.

d. Contractor Personal Protective Equipment (PPE): The contractor shall comply with OSHA Standard Number 1910.132 for all tasks that they perform under the contract. The government will provide all necessary PPE, with the exception of safety glasses and steel toed shoes/boots.

e. General Safety Rules:

1. Contractor personnel shall smoke in allowed designated locations only.

2. Contractor personnel shall as a FOD preventive measure, have hats not be worn on the ramp or in the flight line area.

3. Contractor personnel shall wear hearing conservation, sound attenuators when conditions warrant.

4. Contractor personnel shall keep Fire lanes clear of equipment.

5. Contractor personnel shall deposit used waste, rags, purple towels and other combustible material in appropriate containers and not be left lying loose or on ground SE.

6. Contractor personnel shall immediately clean up or cover with absorbent material prior to clean up (e.g. pig mats) oil, grease and fuel spills. The contractor shall notify the Station Fire Department when large spills occur and the danger of fire exists.

7. Contractor personnel shall wear steel-toed shoes when working in the hangar, on the flight line, or in shop spaces that are identified as foot hazard areas.

8. Contractor personnel shall be familiar with firefighting equipment available in the hangar, shops, and flight line.

9. Contractor personnel shall be familiar with safety equipment (i.e.

Automatic External Defibrillator (AED) available in the hangar, shops and flight line.

10. Contractor personnel shall ensure, prior to activation of any flight control surfaces, the immediate area of travel, throw, or drop is clear and when opening access panels and radomes ensure there are no obstructions to damage government equipment. Radomes must be secured at all times to prevent damage.

11. Contractor personnel shall comply with all local safety instructions to include the wearing of all PPE required by specific job requirements and compliance with activity FOD Program.

f. Aircraft Electrical Safety:

1. Contractor personnel shall ensure that parked aircraft are properly grounded prior to performance of services.

2. Prior to the contractor application of power to any aircraft, or if involved with applying power to the aircraft, the cockpit equipment switch positions shall be verified by contractor personnel for proper settings IAW the applicable checklist for applying ground power (all systems off).

3. Contractor personnel shall not leave an aircraft unattended while power is applied.

4. Contractor personnel are prohibited from using unauthorized electrically powered tools on aircraft at any time.

5. Contractor personnel shall stow all hangar power cables promptly upon completion of use.

6. Contractor personnel shall not work on energized electrical circuits at any time without proper authorization.

3.5 HAZMAT

The contractor shall comply with all FRC HAZMAT, environmental and safety instructions specified in work orders and shall keep its work and rest areas in clean, presentable, safe conditions at all times. The contractor shall:

1. Use plainly marked metal waste cans only, fitted with self-closing lids for separate disposal of purple towels, waste paper and similar materials provided by

FRC.

2. Clean up flammable liquids immediately which are spilled or in drip pans that present a fire hazard.

3. Use drop or oil pans when performing maintenance. Use only non-combustible absorbent to dry up spills of flammable liquids. Used oil receptacles (drip pans, pails, drums, etc.) will be marked appropriately.

4. Use HAZMAT for the purpose in which it was intended to be used by the manufacturer and IAW applicable Material Safety Data Sheet (MSDS). Use only authorized HAZMAT on aircraft and aircraft components. Do not use aircraft or automotive fuel as a cleaning solvent.

5. Store paint, lubricants and other flammable materials in clearly marked, designated HAZMAT containers and in authorized storage areas.

6. When handling HAZMAT such as oil, fuel or hydraulic fluid, the fluid shall be drained into an approved Contaminated Flammable Liquid container. Care shall be taken to prevent purple towels, rags and other debris from being emptied in the container. The contractor shall notify the area supervisor when the container is full. The fluid will be removed by government personnel and disposed of IAW local FRC policy.

7. Contractor personnel shall clean and dry buckets after being used for holding hazardous liquids and return them to their proper storage area.

8. Rags, purple towels and other waste material used to wipe oil, fuel and hydraulic fluid spills will be put in the proper flammable/non-flammable hazardous waste material containers located in the hangar.

3.6 ACCIDENT REPORTING AND INVESTIGATION

In the event of an accident, the contractor shall immediately contact appropriate local emergency responders and secure the accident area and wreckage until released by the accident investigative authority as designated by the Safety Officer (such release will be accomplished through the COR).

a. The contractor shall report within two hours to the TPOC or the COR all available facts relating to each instance of damage to government property or personal injury.

b. If the government elects to conduct an investigation of the accident, the contractor shall cooperate fully and assist the government personnel until the investigation is completed and all action items resolved.

3.7 CORROSION CONTROL AND PAINTING

The Contractor shall comply with the FRC safety requirements during cleaning, paint removal, priming, and painting to prevent injury to personnel and damage to government equipment. Contractor personnel shall use grounding, as required, use correct materials, protect open lines and ports, wear protective clothing and work in an approved area with authorized government furnished equipment.

3.8 QUALITY CONTROL PROGRAM

The contractor shall comply with each respective site’s existing FRC Quality Assurance Program requirements, including COMFRCINST 4855.6 and FRCSEINST 4855.3C. All performance will be subject to TPOC and FRC Quality Assurance Program acceptance including: periodic reviews of work performed, inspections, sampling system, correction of errors encountered, corrective actions such as rework, increased inspections and required training and materials damaged or destroyed. All work performed shall be in strict compliance with all government instructions and data provided within the work order. When discrepancies are found the government will determine whether the contractor is responsible by reviewing the work order. Any discrepancy found will be addressed IAW the DWO process and each respective site’s FRC Quality Assurance Program. The DWO process is the creation of a work order to correct a defect caused within the FRC. The DWOs initiated by the government Quality Assurance Specialist (QAS) will be the source documents for recording the results of both in-process and reprocess product defects. The DWO includes information regarding defects on any product produced or operation performed within the FRC.