N6817125R4002 - Cultural Relations Specialist.pdf

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ITEM NO.

N6817125R4002

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months

Cultural Relations Specialist

FFP

Cultural Relations Specialist for CJTF-HOA.

FOB: Destination

PSC CD: R708

NET AMT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0002 6 Months

Cultural Relations Specialist

FFP

Cultural Relations Specialist for CJTF-HOA.

FOB: Destination

PSC CD: R708

NET AMT

Section SF 1449 - CONTINUATION SHEET

PERFORMANCE WORK STATEMENT (PWS)

Community Relations Services

Combined-Joint Task Force – Horn of Africa HOA

(CJTF-HOA) and Camp Lemonnier, Djibouti (CLDJ)

1. Requirement Description: This requirement provides non-personal services to the leadership and staff of the Combined Joint Task Force – Horn of Africa (CJTF-HOA), Camp Lemonnier, Djibouti (CLDJ), with analysis and insight into local culture, politics, communications, policies, and advice on strategies to engage the population and key leaders within the local community. CJTF-HOA and CLDJ operate within a multicultural environment where effective engagement with the local communities and an understanding of regional cultural dynamics are essential for mission success.

CJTF-HOA and CLDJ Areas of Responsibility (AOR) encompass the northeast region of Africa, with routine interactions occurring amongst personnel within Djibouti and at times Somalia, Kenya and Ethiopia.

While primary support is needed within Djibouti, periodic needs may arise for other regions within the CJTF-HOA & CLDJ AOR, for which Contractor support may be requested.

2. Objectives: The objectives of this requirement are to ensure CJTF-HOA & CLDJ have accurate insight and guidance pertaining to local customs, politics, policies, translations, and engagement strategies.

Together, these provide CJTF-HOA & CLDJ an opportunity to improve and sustain positive working relations with both leadership and the population of the communities it engages with, while increasing situational awareness of the operational environment to further the interests of US Government.

3. Assignment of Service: This requirement supports both CJTF-HOA and CLDJ. While these entities have unique missions, priorities and leadership, each organization shares this requirement. In attempting to clearly define this requirement, specific identification of CJTF-HOA & CLDJ stakeholders have been made throughout this PWS. This is to ensure an accurate picture of the requirement is provided, while also ensuring an accurate accounting of the various levels of support needed. As such, anticipated stakeholders which will require support for specific tasks and deliverables, which have been identified when possible.

Given the operational environment and the variety of requirements for both CJTF-HOA & CLDJ, there is increased risk for unclear priorities and requirements, as well as differing directions being assigned by organizations and stakeholders. As such, it is imperative for both the Contractor and Government to ensure open communication and transparency in discussing details and priorities in the tasks required under this PWS. To implement this, a Contracting Officer Representative (COR) will be identified for each organization, (e.g., CJTF-HOA & CLDJ), representing each of their respective stakeholders, working in conjunction with the overarching Contracting Officer to ensure a consistent and unified point of engagement for the Contractor. It is imperative that the Contractor understands this and can identify the distinctions where they are required and communicating with both CORs when clarification is needed. Should any matter not be able to be resolved through discussion with the CORs, the Contractor should engage the Contracting Officer and Contract Specialist for resolution.

4. Scope of Work: The scope of this requirement encompasses the full range of culture/community relations support. This includes services such as news analysis, reporting, briefing, advisory services, liaison support, linguistic, and language support. This requirement extends through both CJTF-HOA & CLDJ stakeholders. While each stakeholder may have unique requirements for support, the overall scope is limited to the scope defined within this PWS. While these may fluctuate throughout the period of performance (PoP), direct support is anticipated for the following primary stakeholders:

CJTF-HOA Primary Stakeholders: CLDJ Primary Stakeholders:

Civil Affairs Team (HOA-CA) TRIAD/Protocol (CLDJ-TRIAD)

Public Affairs Office (HOA-PAO) Public Affairs Office (CLDJ-PAO) Women, Peace, & Security (HOA-WPS) Legal (CLDJ-Legal)

Religious Affairs (HOA-Chaplain) Religious Affairs (CLDJ-Chaplain) CJ5 Strategy & Plans (HOA-CJ5)

Command Element (HOA-Command)

5. Performance Requirements:

5.1. Task 1 – Contract Administration & Management

The Contractor shall provide administrative and management support necessary to ensure completion of all required tasks and deliverables. The Contractor shall ensure a primary point of contact (POC) is identified (Contractor Lead) to coordinate with the Government. Given the various stakeholders and tasks, the Contractor shall ensure sufficient administrative and management support is provided to ensure the tracking of all tasks and deliverables, to include delivery of a Monthly Status Report. At a minimum, the Monthly Status Report shall include a description of the activities performed during the prior month, any issues needing resolution, and activities planned for the next month. This shall also include a list of all deliverables submitted in the prior month, along with planned deliverables for the upcoming month. Finally, the Monthly Status Report shall include a self-assessment of performance with respect to the PWS Acceptable Quality Levels (AQLs) (See PWS Section 6 “Performance Standards”).

The Contractor Lead POC shall be responsible for primary communications between the Government and Contractor regarding performance of this requirement. It is anticipated that a COR will be designated for both CLDJ & CJTF-HOA. While each of the stakeholders identified in PWS Section 4 might identify an internal stakeholder POC for Contractor personnel to work with, the CJTF-HOA & CLDJ CORs will be the primary POC for the Contractor Lead POC to coordinate with. This will ensure all stakeholders support is coordinated through the appropriate COR while reducing the potential for contradictions or unclear expectations for the Contractor. In addition to coordination with the designated CORs, the Contractor shall ensure coordination with the U.S. Embassy in Djibouti. Refer to PWS Section 3 for additional details.

5.1.1. Subtask 1 – Strategic Planning (CLDJ-TRIAD)

The Contractor shall provide strategic planning support to ensure contemplated and planned initiatives, events, and strategies achieve the objectives identified in Section 2 of this PWS. As part of this support, the Contractor shall develop and maintain a CLDJ Cultural Strategic Plan. This plan shall align with the Government provided CLDJ Event Schedule, which covers projected events for the next six-months.

This plan shall include recommendations in which planned events may further support community relationships or additional considerations which should be made.

Task 1 Deliverables:

PWS

Task

Stakeholder Deliverable Title

Format Due Date Distribution Frequency and Remarks

5.1 All Monthly

Status Report

Contractor Format

Not Later Than (NLT) five (5) business days after completion of the month

One copy furnished to the Contracting Officer Representative (COR) via E- Mail

Monthly

5.1.1 CLDJ-

TRIAD

CLDJ

Cultural Strategic Plan

Contractor Format

NLT six months after Contract effective date and every six months thereafter.

Government will provide CLDJ Event Schedule NLT six (6) weeks prior to due date

One copy furnished to the COR via E- Mail. One copy furnished to stakeholders as identified by the

COR

Twice each Calendar Year

5.2. Task 2 – Reporting, Briefing, and Advisory Services

The Contractor shall provide support for various reporting efforts, briefings, and additional advisory services related to the scope of this requirement. This includes direct support to CJTF-HOA & CLDJ stakeholders, as well as overarching support to CJTF-HOA & CLDJ leadership. Specific tasks related to this include support for meetings such as coordination, participation, summarization, and identification of potential impacts. This also includes support for briefings, speeches, and engagements with the community, such as assessing the community perception of speech scripts and talking points, outlining potential impacts to the community, providing recommendations for press releases, and recommendations for customs and courtesies.

5.2.1. Subtask 1 – Advisory Services (CLDJ-TRIAD, HOA-Command, HOA-CJ5, CLDJ-Chaplain, HOA-Chaplain, HOA-WPS)

The Contractor shall provide general advisory services to CJTF-HOA & CLDJ stakeholders via meeting participation and input, community impact analysis, and recommendations. In addition to meeting attendance and participation, the Contractor shall ensure to capture a summary of meetings via Meeting Summary & Impact Report as it pertains community relations and the objectives of this PWS.

The Contractor shall provide religious advisory services, such as advice for engagements with local religious leaders, general religious considerations, and suggestions for outreach projects and initiatives.

The Contractor shall develop and deliver a Religious Advisory Report which includes a summary of upcoming religious holidays, events, and recommended topics for consideration.

The Contractor shall attend Woman's Peace and Security () meetings and advise on local cultural norms, as well as assist in collaborating with key government and community organizations. In addition to this meeting support, the Contractor shall provide input on identifying appropriate gifts and courtesies as part of planned events and engagements.

5.2.2. Subtask 2 – General & Event-Specific Briefings (CLDJ-TRIAD, HOA-Command, HOA-CA)

The Contractor shall provide Events Briefing support tailored to meet the goals of the CLDJ & CJTF- HOA stakeholders for various events throughout the period of performance. This includes briefing personnel (e.g., military, civilian, Contractor) on general culture and community awareness considerations. This also includes event-specific briefings for personnel prior to planned events or engagements with the community. Briefings shall discuss general culture customs & courtesies, overview of participants roles in the local community, and suggested topics for discussion.

The Contractor shall participate in Newcomer Briefings for personnel onboarding within CJTF-HOA and CLDJ, providing an overview of basic customs and courtesies, cultural considerations, and instructions for interactions with the local population, military, and police. Content may be adjusted on a situational basis and shall be coordinated with the COR to facilitate leadership’s objectives. Participation includes in-person briefing for slides pertaining to this overview.

5.2.3. Subtask 3 – Media Monitoring & Reporting (HOA-PAO and CLDJ-PAO)

The Contractor shall monitor local and regional news sources for events and information that may be relevant to the objectives of this requirement. In addition to summarizing this information, the Contractor shall also provide potential impacts to CJTF-HOA & CLDJ activities and efforts or recommended actions. The Contractor shall provide this as a deliverable via News Summary, Impacts, & Recommendations Report. Additionally, the Contractor shall provide insight from on community sentiment, which may not necessarily be publicized through local and regional news or events. The Contractor should ensure this information is unbiased and realistic, not just providing what they believe CJTF-HOA & CLDJ wishes to hear but providing accurate insight into the community sentiment related to these.

The Contractor shall develop a consolidation of news events and information for a Community Awareness Newsletter deliverable to be shared among personnel. At a minimum, the Contractor shall ensure this information includes information regarding significant events which may impact US Government operations (e.g., local or regional holidays and elections), significant upcoming events, and noteworthy news relevant to the objectives of this requirement. Additionally, the Contractor shall provide input and review services for community engagement events and outreach strategies. This includes planning and implementation efforts for community outreach programs and projects.

Task 2 Deliverables:

Stakeholder Deliverable Title

Format Due Date Distribution Frequency and Remarks

5.2.1 CLDJ-

TRIAD;

HOA-

Command;

HOA-CJ5;

HOA-WPS

Meeting Summary & Impact Report

Contractor Format

Not Later Than (NLT) one (1) business day following meeting

One copy furnished to the Contracting Officer Representative (COR) via E- Mail. One copy furnished to stakeholders as identified by the

COR

Approximately Three (3) Weekly

[CLDJ: Two (2) Weekly]

[CJTF-HOA:

One (1) Weekly]

5.2.1 CLDJ-

Chaplain;

HOA-

Chaplain

Religious Advisory Report

Contractor Format

NLT five (5) business days after completion of the month

One copy furnished to the COR via E- Mail. One copy furnished to stakeholders as identified by the

COR

Approximately two (2) Monthly

[CLDJ: One (1) Monthly]

One (1) Monthly]

5.2.2 CLDJ-

TRIAD;

HOA-

Command;

HOA-CJ5;

HOA-WPS

Event Briefing

Contractor Format

Briefing shall occur on the date scheduled by stakeholder.

Stakeholder shall provide schedule no less than three (3) business days prior to planned briefing

Record of services provided shall be included in the Contractor’s Monthly Status Report deliverable included under Task Area 1 six (6) Monthly

Four (4) Monthly]

5.2.2 CLDJ-

TRIAD;

HOA-

Command

Newcomer Briefing

Contractor Format

Briefing shall occur on the date scheduled by stakeholder.

Stakeholder shall provide schedule no less than three (3) business days prior to planned briefing.

May be modified based on direction from COR

Record of services provided shall be included in the Contractor’s Monthly Status Report deliverable included under Task Area 1

Approximately four (4) Monthly with Periodic Surges due to Large Unit Transitions

Two (2) Monthly;

Potential surge to four (4) for 1- 2 Months]

5.2.3 CLDJ-PAO;

HOA-PAO

News Summary, Impacts, & Recommendat ions Report

Contractor Format

NLT five (5) business days after completion

One copy furnished to COR via E- Mail. One copy furnished to two (2) Weekly of the month stakeholders as identified by the

COR

5.2.3 CLDJ-PAO;

HOA-PAO

Community Awareness Newsletter

Contractor Format

NLT five (5) business days after completion of the month

One copy furnished to COR via E- Mail. One copy furnished to stakeholders as identified by the

COR

Approximately Two (2) Monthly tailored

One (1) tailored

5.3. Task 3 – Liaison Support (HOA-CA, HOA-Chaplain, CLDJ-Chaplain, CLDJ-TRIAD, HOA-

Command)

The Contractor shall provide liaison support services for CLDJ & CJTF-HOA stakeholders and leaders within the region. Particularly, these services shall include guidance for relations between U.S. Government organizations with the Djiboutian Government, military, and community stakeholders. The intent is to establish and maintain relationships with key local influencers, tribal leaders, and government officials to foster mutual understanding and open channels for dialogue. At a minimum, this support shall include reports and advice regarding local protocol, customs, and courtesies when interacting with counterparts within the region to establish and maintain relationship building efforts with community leaders.

The Contractor shall develop and maintain a network of trusted local contacts via a Community Contacts List with contact information for individuals which can provide insight into community dynamics, emerging issues, and social trends.

Task 3 Deliverables:

Stakeholders Deliverable Title

Format Due Date Distribution Frequency and Remarks

5.3 HOA-CA;

HOA-

Chaplain;

CLDJ-

Chaplain;

CLDJ-TRIAD;

HOA-

Command

Community Contacts List

Contractor Format

Not Later Than (NLT) 30 calendar days after award, with updates NLT quarterly

One copy furnished to the Contracting Officer Representative (COR) via E- Mail. One copy furnished to stakeholders as identified by the

COR

Approximately Two with updates Quarterly

[One (1) tailored each for both

CLDJ & CJTF-

HOA]

5.4. Task 4 – Linguistic and Language Support (HOA-Command, CLDJ-TRIAD, HOA-PAO, CLDJ-PAO, HOA-Chaplain, CLDJ-Chaplain, HOA-CA)

The Contractor shall provide linguistic and language support for communication requirements between CLDJ & CJTF-HOA stakeholders and their regional counterparts and sources. The Contractor shall provide clear and effective communications at a fully proficient level. The Contractor shall ensure personnel supporting this requirement are fully capable in both written and verbal communications. At a minimum, the languages of French and Somali must be understood at a fully proficient level with at least a working proficiency in English. Additionally, the Contractor shall have a working proficiency in local Djiboutian languages, such as Afar and Arabic. The expectation is that the Contractor is proficient with written transcriptions and verbal translations. Additionally, this support may include specific translation (non-summarized) and summarized translations or reporting. The Contractor shall ensure this support is clarified with stakeholders, through coordination with the COR, prior to execution of any tasks.

5.4.1. Subtask 1 – Written Translation (HOA-PAO, CLDJ-PAO, HOA-CA, CLDJ-TRIAD, CLDJ-

Chaplain, HOA-Chaplain, HOA-Command)

The Contractor shall provide the written translation of correspondence. Examples of required documents for translation are invitations for events, flyers, letters, press releases, social media content, media reports, newsletters, articles, and transcripts. Additionally, the Contractor may be required to summarize or include direct written translation of conversations, meetings, and briefings with leaders and members of the community. The Contractor shall deliver Written Translation Articles to achieve this requirement, and while the content and complexity of these may vary based on the various stakeholder requirements, the Contractor shall ensure attention to detail and accuracy of the content.

5.4.2. Verbal Translation (HOA-PAO, CLDJ-PAO, HOA-CA, CLDJ-TRIAD, CLDJ-Chaplain, HOA-

Chaplain, HOA-Command)

The Contractor shall provide for the verbal translation of media and written communication for internal conversation. For example, the Contractor may be required to verbally translate written content of a local community press release for CJTF-HOA or CLDJ stakeholders during meetings for further discussion. This may also include advisory conversation to enhance the dialogue and identify potential impacts or understanding the intent. This Verbal Translation Support may be required throughout the period of performance; however, shall be coordinate with stakeholders through coordination with the

COR.

5.4.3. Interpreter Services (CLDJ-TRIAD, HOA-Command, HOA-CA)

The Contractor shall provide real-time translation services for CLDJ & CJTF-HOA stakeholders during periodical briefings, meetings, and engagements with the community. It is anticipated that these engagements will involve leadership of CLDJ, CJTF-HOA, community, and US/non-US Government officials. Prior to events, meetings, engagements, or briefings, the Contractor shall ensure translators are aware of the topics to be discussed and the intent of the stakeholders with whom they are providing the services for. The Contractor shall deliver an Interpretation Summary following any event in which these services are provided. At a minimum, this summary shall include a summary of the topics discussed, personnel involved with the discussion, and any other pertinent details which may be needed for further action in the future or to recall in any reengagement in the future.

Task 4 Deliverables:

Stakeholders Deliverable Title

Format Due Date Distribution Frequency and Remarks

5.4.1 HOA-PAO;

CLDJ-PAO;

HOA-CA;

CLDJ-

TRIAD;

CLDJ-

Chaplain;

HOA-

Chaplain;

HOA-

Command

Written Translation Articles

Contractor Format

Not Later Than (NLT) two (2) business days following request. May be modified based on direction from

COR

One copy furnished to the Contracting Officer Representative (COR) via E- Mail. One copy furnished to stakeholders as identified by the

COR

11 Weekly

[CLDJ: 10

5.4.2 HOA-PAO;

CLDJ-PAO;

HOA-CA;

CLDJ-

TRIAD;

CLDJ-

Chaplain;

HOA-

Chaplain;

HOA-

Command

Verbal Translation Support

Contractor Format

Shall occur on the date scheduled by stakeholder.

Stakeholder shall provide schedule no less than three

(3) business days prior to planned event.

May be modified based on direction from COR

Record of services provided shall be included in the Contractor’s Monthly Status Report deliverable included under Task Area 1

Six (6) Weekly

[CLDJ: Five (5)

5.4.3 CLDJ-

TRIAD;

HOA-

Command;

HOA-CA

Interpretation Summary

Contractor Format

NLT one (1) business day following services being provided

One copy furnished to the COR via E- Mail. One copy furnished to stakeholders as identified by the

COR

Six (6) Weekly

[CLDJ: Five (5)

5.5. Task 5 – CLDJ Legal Support Services (CLDJ-Legal)

The Contractor shall provide direct support to the CLDJ Legal Department. While this support includes many of the tasks and deliverables described throughout this PWS, the direct support required under this Task is of the complexity required for legal documents, correspondence, and communications. Additionally, this Task requires identification of a primary Contractor Legal POC for primary communication with the stakeholder for all taskings and deliverables described below. This support includes translation and advisory services for communication with the community and authorities (e.g., police, military) to settle foreign claims. To achieve this, the Contractor shall provide written translation of legal documents (Written Translation Articles), verbal translation (Verbal Translation Support) to resolve legal matters and claims, interpreter services (Interpretation Summary) for communications between legal officials and community members or authorities, and reporting efforts (Meeting Summary & Impact Report) for investigations and settlement of claims.

The Contractor shall provide support as a primary POC available to be reached in the case of unexpected interactions with local authorities. For example, in the case of an incident in the community (e.g., vehicle accident or escalating police interaction between personnel and authorities), the Contractor Legal POC may be contacted to assist with resolving or deescalating the situation.

Task 5 Deliverables:

Stakeholders Deliverable Title

Format Due Date Distribution Frequency and Remarks

5.5 CLDJ-Legal Written

Translation Articles

Contractor Format

Not Later Than (NLT) two (2) business days following request. May be modified based on direction from COR

One copy furnished to the Contracting Officer Representative (COR) via E- Mail. One copy furnished to stakeholders as identified by the

COR

Approximately twenty (20) Weekly

5.5 CLDJ-Legal Verbal

Translation Support

Contractor Format

Shall occur on the date scheduled by stakeholder.

Stakeholder shall provide schedule no less than three (3) business days prior to planned event. May be modified based on direction from COR

Record of services provided shall be included in the Contractor’s Monthly Status Report deliverable included under Task Area 1

Approximately five (5) Weekly

5.5 CLDJ-Legal Interpretation

Summary

Contractor Format

NLT one (1) business day following services being provided

One copy furnished to the COR via E- Mail. One copy furnished to stakeholders as identified by the

COR

Approximately five (5) Weekly

5.5 CLDJ-Legal Meeting

Summary & Impact Report

Contractor Format

NLT one (1) business day following meeting

One copy furnished to the COR via E- Mail. One copy furnished to stakeholders as identified by the

COR

One (1) Weekly

6. Performance Standards:

Performance Standard

PWS

Reference

Acceptable Quality Level

(AQL)

Method of Calculation

Deliverable Quality

All 95% of required deliverables each month submitted without any required revision due to mistakes from inaccurate information, grammar, or formatting

Requirement Coverage = (Number of Covered Requirements/ Total Number of Requirements) × 100

Deliverable Timeliness

All 95% of required deliverables each month submitted not later than (NLT) the due date

On-time Delivery Rate = (Number of Deliverables Delivered On-time / Total Number of Deliverables) × 100

Briefing Accuracy & Satisfaction

5.2 Briefing content provides

accurate & relevant information for attendees and participants.

Stakeholders are satisfied with briefing

Survey/Feedback via customer notification.

Media Monitoring & Reporting

5.2 Media Monitoring & Reporting

includes relevant information and aligns with objectives of this

PWS

100% accuracy per press release.

Liaison Support

5.3 Liaison Support aligns with

objectives of this PWS.

Community Contacts List remains accurate within 14 calendar days of any required revisions

100% accuracy per event.

Written Translation Support

5.4.1 Written translations will be

tailored to and coordinated by each command’s specific requirements.

2 Step-Verification: Verified between CLDJ and HOA.

Verbal Translation Support

5.4.2 Verbal Translations will be

tailored to and coordinated by each command’s specific requirements.

100% accuracy per event.

Interpreter Services

5.4.3 Interpretations services will be

molded and coordinated by each command’s specific requirements.

2 Step-Verification: Verified between CLDJ and HOA.

Legal Support

5.5 Legal requirements will be

coordinated by each command’s JAG/Attorney.

Verification from CLDJ (HOA as needed)

7. Travel: Travel is not anticipated in support of this requirement; however, may be required.. Physical performance is not anticipated beyond a 50KM radius from Camp Lemonnier, Djibouti. The Contractor is required to coordinate and/or provide for any travel required within this radius. Letters of Authorization (LOAs). to enter and maintain data for deploying/travelling Contractor personnel and request LOAs. The Contractor shall complete country specific training and meet medical and immunization requirements for all Contractor personnel traveling outside the contiguous US (OCONUS) IAW the current DoD Foreign Clearance Guide (DoD FCG), DOD 4500.54-G (https://www.fcg.pentagon.mil/fcg.cfm).

8. Government Furnished Property. Equipment, & Services:

The Government will provide CRS personnel with an office space equipped with a desk, chair, computer, and desk phone. Access to dining facilities is at the discretion of the installation Commanding Officer. If approved, contractor personnel must purchase a meal ticket.

9. Contractor Qualifications/Experience:

(5) years of work experience in international business, government, public relations, public policy, non-governmental organizations (NGOs) or a related professional field is preferred. CRSs must be able to develop a working knowledge and relationship with key personnel from the U.S. Embassy and various local/lower level Djiboutian government ministries and heads of government. Preferred experience includes having a familiarity with the foreign claims process and associated legal terminology, including, but not limited to Djiboutian law and U.S. Foreign Claims process. Prior experience working with international media is preferred, as the CRS will interact with Djiboutian and international newspaper, TV, and radio outlets on an as needed basis.

The CRSs will hold, at a minimum, a bachelor’s degree (or equivalent) and preferably an advanced or professional degree in a relevant field of study (i.e. Communications, Public Affairs, Political Science, Business, etc.). The contractor shall provide necessary documentation (relevant experience or college transcripts) to substantiate any academic degrees to verify previous background, skills and experience.

At a minimum the CRSs must be able to communicate clearly and effectively on a full proficiency level (or higher) in written and spoken French and Somali with a working proficiency in English. The Contractor shall have a working proficiency in local Djiboutian languages, such as Afar and Arabic.

10. Contractor Personnel:

IAW Public Law 105-270, Section 5(2)(A), Contractors shall not perform inherently Governmental functions. Section 5(2)(A) of this Public Law defines the term “Inherently Governmental Functions” as “a function that is so intimately related to the public interest as to require performance by Federal Government employees”.

Contractor personnel performing services shall comply with Government and installation rules and regulations applicable to conduct, safety, security, and procedures governing site entry and exit.

When performing tasks associated with this PWS, Contractor personnel shall make clear to individuals they deal with that they are Contractor employees and not DoD employees. Contractor personnel shall clearly identify themselves as a Contractor and have a readily distinguishable identification badge.

Contractor personnel performing services shall comply with Government and installation rules and regulations applicable to conduct, safety, security, and procedures governing site entry and exit. When performing tasks associated with this PWS, Contractor personnel shall make clear to individuals they deal with that they are Contractor employees and not DoD employees. Contractor personnel shall clearly identify themselves as a Contractor and have a readily distinguishable identification badge.

Contractor personnel cannot manage, supervise, or task DoD civilian employees or military personnel while performing services under this Contract. Contractor personnel shall not establish an employee-employer relationship with any Government or military personnel. Contractor personnel shall not provide personal services under this Contract. Contractor personnel cannot make any commitment of US Government funds or resources unless specifically authorized.

Hours of Operation:

Each CRS’ normal working hours shall be:

• Monday thru Friday from 0800-1700, to include a daily break totaling 60 minutes

• Saturday from 0900-1300

• A total of 44 hours per week

The CRSs daily performance schedule may vary depending on incidents that may arise outside the normal schedule.

Due to the important nature of the CRS positions, an additional five (5) hours per week may be worked at the Commanding General’s discretion if an emergent situation arises. The contractor should expect about five (5) percent of the work to fall outside of normal duty hours.

The CRSs must be able to respond within three (3) hours in emergent situations outside of normal duty hours.

Time to and from the place of performance shall not count as hours of performance. Time utilized for lunch shall not count as hours of performance. The contractor shall coordinate planned absences of its CRS personnel with the Contracting Officer Representative (COR) and Technical Point of Contacts (TPOCs) at least 72 hours in advance and shall promptly notify the COR and TPOC in the event of unforeseen absences.

11. Period of Performance:

The Period of Performance (PoP) of this Contract is anticipated for one 12-month base period with four, twelve-month option periods, excluding any extension of services IAW FAR 52.217-8. The anticipated PoP is as follows:

• Base Year: 28 March 2025 through 27 March 2026

• Extend Option Year: 28 March 2026 through 27 September 2026

Recognized Holidays: Official Djiboutian and United States Federal holidays:

U.S. Federal Holidays: Djiboutian Public Holidays:

a) New Year’s Day

b) Martin Luther King Day

c) Presidents Day Observed

d) Memorial Day

e) Juneteenth Day Observed

f) Independence Day

g) Labor day

h) Columbus Day

i) Veteran’s Day

j) Thanksgiving Day

k) Christmas Day Observed

a) New Year’s Day (January 1)

b) Maulid an-Nabi (Birth of the Prophet)

c) Isra and Mi’raj

d) Labour Day

e) Independence Day

f) Eid al-Fitr (End of Ramadan – three (3) days)

g) Eid al-Adha ( Feast of the Sacrifice – three (3) days)

h) Muharram

i) Arafat

j) Dec El-am-Hejir (Islamic New Year)

12. Place(s) of Performance:

The services provided under this contract will be performed at (but not limited to) Djibouti, Somalia, Kenya and Ethiopia and, at other countries within the CJTF-HOA Area Of Operations (AOR) subject to the Commanding General’s required level of support.

13. Base/Facility Access Information:

The Contractor shall comply with AFRICOM entry requirements, such as theater entry requirements and theater medical clearance requirements, IAW guidance provided at https://www.africom.mil/staff- resources/travel-to-africa The Contractor shall comply with all Base Access requirements for any base/facility which performance takes place. For CLDJ, Base Access Instructions are contained within CAMPLEMDJINST 5520.1S. As of Version dated 12 August 2022, CLDJ access requires either US DoD Common Access Card (CAC)/Personal Identity Verification (PIV) or Defense Biometric Identification System (DBIDS) Card for both US or Non-US Personnel.

14. Security:

The Contractor shall comply with all aspects of security associated with performance of this requirement, to include personnel security access, security clearance information preparation, and liaison with Government points of contact (POCs) for security related items. Capture and maintain information regarding all Contractor personnel and security related data. The personnel information maintained and provided to the COR shall include a list of all personnel performing under the Contract, security clearance levels, sponsors, dates for performance, and Government identification materials (i.e., Common Access Cards (CACs), agency badges). Provide information supporting visit requests, CACs, personnel clearance, and other security related activities. The Contractor shall use the SPOT Synchronized Pre-deployment & Operational Tracker (SPOT web-based system (https:// https://spot.dmdc.mil/)

The contractor will be required to have a background check/security vetting under this contract, which can include iris scanning, finger printing and presentation of other personal information. The Government has the right to require additional background/security checks if deemed necessary by the Government. If it is determined at any time during the performance of the contract that the contractor is a risk to U.S. Government personnel or property, this determination shall be grounds for immediate termination of the contract. The Contractor shall establish appropriate administrative, technical, and physical safeguards to protect any and all non-public Government data to ensure the confidentiality, integrity, and availability of government data. The

Contractor and all Contractor personnel with access to or responsibility for nonpublic Government data under this contract shall comply with:

DoD Instruction (DoDI) 8500.1, Cybersecurity The Privacy Act (5 U.S.C. 552a) DoD 5400.11-R, and DoD Directive 5400.11, DoD Privacy Program DoD 5200.2-R, Personnel Security Program

The Contractor is responsible for all aspects for security for its personnel and materials. This includes but not limited to transportation to/from the worksite and worksite operations. At no point and time shall the Contractor take photos, use social media for personal purposes, or record any aspects of the work site and/or area around the site.

All non-United States citizens who require access to or in proximity to US, Host Nation and/or Partner Nation member-controlled facilities must be screened and vetted. Screening methods include, but are not limited to, the collection of biometric data (picture, fingerprint, iris scan, DNA, etc.) and interviews. Employees that refuse to provide any requested information or collection samples will not be eligible to work on the resulting contract.

Throughout the life of this contract, the Contractor shall remove any employee(s) from the performance of this contract if any unsatisfactory results are attained, as requested by the Contracting Officer.

The awarded Contractor shall provide a list of personnel employed on the contract to the Contracting Officer within one (1) calendar day of contract award. The following information shall be provided prior to screening arrangements. If any employee changes occur, the Contractor shall notify the Contracting Officer immediately to include the employee information below to proceed with screening process.

Full name:

Date of Birth:

Origin of Birth:

Nationality/Citizenship:

Address:

Cell Phone Number:

Email Address:

Tribe:

Father’s full name:

Government identification card number and expiration (to include photocopy):

Passport number and expiration (to include photocopy):

15. Foreign Vendor Vetting:

The US Africa Command (USAFRICOM) Foreign Vendor Vetting (FVV) Program aims to ensure funds, goods, and services are not provided, directly or indirectly, under contract, grant or cooperative agreement, to a person or entity, actively opposing U.S. or coalition forces. US Army Africa (USARAF) hosts the site for use by USAFRICOM, Air Forces Africa (AFAF), Naval Forces Africa (NAVAF), Marine Forces Africa (MARFORAF), Special Operations Command Africa (SOCAF), and Combined Joint Forces- Horn of Africa (CJTF-HOA). Foreign vendors will be required to submit vetting information to the Government. All responding firms and contemplated subcontractors must be registered online at the Joint Contingency Contracting System (JCCS) website in order to be eligible for award, and complete the AFRICOM questionnaire.

The Joint Contingency Contracting System registration website can be found at:

https://www.jccs.gov/jccsng/Registration/Vendor

Identification of Contractor Employees: Contractor employees must be clearly identifiable while on Government property by wearing appropriate badges. Contractor personnel must identify themselves as contractors during meetings, telephone conversations, in electronic messages, or correspondence related to this order. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

CLAUSES INCORPORATED BY REFERENCE

52.204-7 System for Award Management NOV 2024 52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011 52.204-13 System for Award Management Maintenance OCT 2018 52.204-16 Commercial and Government Entity Code Reporting AUG 2020 52.204-17 Ownership or Control of Offeror AUG 2020 52.204-18 Commercial and Government Entity Code Maintenance AUG 2020 52.204-18 Commercial and Government Entity Code Maintenance AUG 2020 52.204-19 Incorporation by Reference of Representations and

Certifications.

DEC 2014

52.204-27 Prohibition on a ByteDance Covered Application JUN 2023 52.212-1 Instructions to Offerors--Commercial Products and

Commercial Services

SEP 2023

52.212-2 Evaluation - Commercial Items NOV 2021 52.212-3 Offeror Representations and Certifications--Commercial

Products and Commercial Services

MAY 2024

52.225-19 Contractor Personnel in a Designated Operational Area or Supporting a Diplomatic or Consular Mission Outside the United States

MAY 2020

52.232-39 Unenforceability of Unauthorized Obligations JUN 2013 52.252-2 Clauses Incorporated By Reference FEB 1998 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights DEC 2022 252.203-7005 Representation Relating to Compensation of Former DoD

Officials

SEP 2022

252.204-7003 Control Of Government Personnel Work Product APR 1992 252.204-7015 Notice of Authorized Disclosure of Information for Litigation

Support

JAN 2023

252.204-7016 Covered Defense Telecommunications Equipment or Services -- Representation

DEC 2019

252.215-7007 Notice of Intent to Resolicit JUN 2012 252.225-7040 Contractor Personnel Supporting U.S. Armed Forces

Deployed Outside the United States

OCT 2023

252.232-7003 Electronic Submission of Payment Requests and Receiving Reports

DEC 2018

252.232-7010 Levies on Contract Payments DEC 2006 252.244-7000 Subcontracts for Commercial Products or Commercial

Services

NOV 2023

CLAUSES INCORPORATED BY FULL TEXT

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR

EXECUTIVE ORDERS--COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (JAN 2025)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L.

113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab Covered Entities (DEC 2023) (Section 1634 of Pub. L. 115-91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (NOV 2021) (Section 889(a)(1)(A) of Pub. L. 115-232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015).

(5) 52.232-40, Providing Accelerated Payments to Small Business Subcontractors (MAR 2023) (31 U.S.C. 3903 and 10 U.S.C. 3801).

(6) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(7) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108-77 and 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services: [Contracting Officer check as appropriate.]

___ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (JUN 2020), with Alternate I (NOV 2021) (41 U.S.C. 4704 and 10 U.S.C. 4655).

___ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (NOV 2021) (41 U.S.C. 3509).

___ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (JUN 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

___ (4) 52.203-17, Contractor Employee Whistleblower Rights (NOV 2023) (41 U.S.C. 4712); this clause does not apply to contracts of DoD, NASA, the Coast Guard, or applicable elements of the intelligence community--see FAR 3.900(a).

X (5) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (JUN 2020) (Pub. L. 109-

282) (31 U.S.C. 6101 note).

___ (6) [Reserved]

X (7) 52.204-14, Service Contract Reporting Requirements (OCT 2016) (Pub. L. 111-117, section 743 of Div. C).

___ (8) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (OCT 2016) (Pub.

L. 111-117, section 743 of Div. C).

___ (9) 52.204-27, Prohibition on a ByteDance Covered Application (JUN 2023) (Section 102 of Division R of Pub. L. 117-328).

___ (10) 52.204-28, Federal Acquisition Supply Chain Security Act Orders--Federal Supply Schedules, Governmentwide Acquisition Contracts, and Multi-Agency Contracts. (DEC 2023) (Pub. L. 115-390, title II).

___ (11)(i) 52.204-30, Federal Acquisition Supply Chain Security Act Orders--Prohibition. (DEC 2023) (Pub. L.

115-390, title II).

___ (ii) Alternate I (DEC 2023) of 52.204-30.

___ (12) 52.209-6, Protecting the Government's Interest When Subcontracting With Contractors Debarred, Suspended, Proposed for Debarment, or Voluntarily Excluded. (JAN 2025) (31 U.S.C. 6101 note).

___ (13) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (OCT 2018) (41 U.S.C. 2313).

____ (14) [Reserved]

____ (15) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (OCT 2022) (15 U.S.C. 657a).

____ (16) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (OCT 2022) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

____ (17) [Reserved]

X (18)(i) 52.219-6, Notice of Total Small Business Set-Aside (NOV 2020) (15 U.S.C. 644).

____ (ii) Alternate I (MAR 2020) of 52.219-6.

____ (19)(i) 52.219-7, Notice of Partial Small Business Set-Aside (NOV 2020) (15 U.S.C. 644).

____ (ii) Alternate I (MAR 2020) of 52.219-7.

____ (20) 52.219-8, Utilization of Small Business Concerns (JAN 2025) (15 U.S.C. 637(d)(2) and (3)).

____ (21)(i) 52.219-9, Small Business Subcontracting Plan (JAN 2025) (15 U.S.C. 637(d)(4)).

____ (ii) Alternate I (NOV 2016) of 52.219-9.

____ (iii) Alternate II (NOV 2016) of 52.219-9.

____ (iv) Alternate III (JUN 2020) of 52.219-9.

____ (v) Alternate IV (JAN 2025) of 52.219-9.

____ (22) (i) 52.219-13, Notice of Set-Aside of Orders (MAR 2020) (15 U.S.C. 644(r)).

____ (ii) Alternate I (MAR 2020) of 52.219-13.

____ (23) 52.219-14, Limitations on Subcontracting (OCT 2022) (15 U.S.C. 657s).

____ (24) 52.219-16, Liquidated Damages—Subcontracting Plan (SEP 2021) (15 U.S.C. 637(d)(4)(F)(i)).

____ (25) 52.219-27, Notice of Set-Aside for, or Sole-Source Award to, Service-Disabled Veteran-Owned Small Business (SDVOSB) Concerns Eligible Under the SDVOSB Program (FEB 2024) (15 U.S.C. 657f).

____ (26) (i) 52.219-28, Postaward Small Business Program Rerepresentation (JAN 2025) (15 U.S.C. 632(a)(2)).

____ (ii) Alternate I (MAR 2020) of 52.219-28.

____ (27) 52.219-29, Notice of Set-Aside for, or Sole-Source Award to, Economically Disadvantaged Women- Owned Small Business Concerns (OCT 2022) (15 U.S.C. 637(m)).

____ (28) 52.219-30, Notice of Set-Aside for, or Sole-Source Award to, Women-Owned Small Business…