2.01_RFP_N6817118R0007-0003.docx

N6817118R0007

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

PERFORMANCE WORK STATEMENT

1.0 OBJECTIVE AND SCOPE. The objective is to provide wireless telecommunications services to the end-users of tenant commands under NCTS Naples and NCTS Sicily for official business use.

1.1 The area of responsibility (AOR) of NCTS Naples includes: Naval Support Activity (NSA) Naples, Capodichino; NSA Naples, Support Site; NSA Naples, Gaeta; and Allied Joint Force Command (JFC) Naples.

1.2 The AOR of NCTS Sicily includes: Naval Air Station (NAS) Sigonella 1; NAS Sigonella 2; Naval Radio Transmitter Facility (NRTF) Niscemi; Marinai Housing Complex; and Augusta Bay Port Facility.

2.0 PERFORMANCE REQUIREMENTS.

2.1 Group plans. Utilizing the most current network technology and peripherals in the industry, the Contractor shall provide voice, data, Blackberry, short message service/silent messaging service (SMS), and roaming capabilities to end-users’ mobile phones through the plans listed in Exhibit A – Plans and Prices.

2.1.1 Italy signal coverage. End-users shall have adequate signal strength, indoors and outdoors, at each AOR. Updated coverage maps shall be provided to the Contracting Officer’s Representative (COR) upon request. When coverage problems occur (in-building limitations, weather impact, terrain, foliage, etc.), the Contractor shall support limited or loss of service verification requests to verify signal strengths and coverage at the COR’s request. The Contractor shall coordinate with the COR if equipment (antennae, repeaters, etc.) is required to be installed, at no cost to the Government, in any Navy base to correct or increase signal strength.

2.1.2 Roaming. Signal coverage outside Italy shall be available in countries listed in Attachment 01 – Countries with Roaming. End-users on a plan with the capability to roam shall only be enabled for a specified duration when authorized by the COR.

2.1.3 Data shall also be available for end-users to utilize in tablets and laptops through tethering.

2.2 Services.

2.2.1 Online portal. The Government shall have access to the Contractor’s website to view each end-user’s usage report, downloadable in Microsoft Excel or Adobe Acrobat Document format. At a minimum, the usage report shall be filterable by cost center, phone number, usage type, cost, and duration.

2.2.2 Help desk. The Government shall have access to help desk, at a minimum by phone and online, available twenty-four hours each day throughout the year. The help desk shall respond and resolve issues, in English, regarding end-user activation/suspension/deactivation, subscriber identity module (SIM) card changes, invoice and plan inquiries, and other general inquiries.

2.2.3 Usage notification. The Contractor shall alert end-users through SMS for their awareness of their usage.

3.0 OTHER REQUIREMENTS.

3.1 The Government may deactivate or suspend and reactivate individual end-user plans at any time in writing by the COR.

3.2 SIM cards. The Contractor shall provide the latest technology of SIM cards for single-SIM phones, Blackberry phones, and tablets that support at a minimum Micro (3FF) and Macro (4FF) SIM card technology form factors. SIM cards for plans that include data shall be capable of providing the fastest data speeds available. SIM cards shall not be only compatible with Contractor provided devices. Phone numbers shall be capable of transferring to new SIM cards in the event a SIM card needs to be replaced.

3.2.1 An on-hand inventory of 150 spare SIM cards shall be provided as spares in case of emergency activations or replacements.

3.2.3 When supported frequency bands or SIM card technology become identified as end-of-life, the Contractor shall notify the CORs six months in advance to replace equipment to support the Contractor’s new technology. During the replacement period, the Contractor shall avoid service interruptions.

SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS OR QUOTERS

The following have been modified:

Addendum to 52.212-1 Instructions to Offerors – Commercial Items

(a) The proposal shall include five separate volumes, each volume divided into areas described below. Each volume shall be appropriately labeled to present a clear and organized proposal. Volume I and Volume II shall not include any price information.

(1) Volume I – Group Plans and Coverage. Attachment 02 – Historical Usage is attached to this solicitation for offerors to consider in creating their proposal.

(i) Description of Group Plans. Propose a range of plans, including add-on plans if any, to meet the performance requirements. Provide the names of each plan, and describe what each entails in regards to text, call, roaming, and data.

(ii) Italy Signal Coverage. Provide a coverage map of Italy and coverage maps of the following locations and describe the signal strengths of each location.

(A) NSA Naples, Capodichino. Viale Fulco Ruffo di Calabria, 80144 Napoli NA.

(B) NSA Naples, Support Site. 81030 Gricignano di Aversa CE.

(C) NSA Naples, Gaeta. Via Lungomare Caboto, 04024 Gaeta LT.

(D) JFC Naples, Lago Patria. Via Madonna del Pantano, 80014 Giuliano in Campania NA.

(E) NAS Sigonella 1. SS192, 95040 Motta Sant’Anastasia CT.

(F) NAS Sigonella 2. SP69, 96016 Lentini SR.

(G) NRTF Niscemi. Strada Vicinale Martelluzzo, 93015 Niscemi CL.

(H) Marinai Housing Complex. SP62, 95032 Belapasso CT.

(I) Augusta Bay Port Facility. SS114, 96010 Priolo Gargallo SR.

(iii) Roaming Signal Coverage. Include Attachment 01 – Countries With Roaming, completed with a list of all countries outside of Italy where end-users can receive roaming signal coverage. If appropriate, organize list of countries by service plan names.

(2) Volume II – Technical Capability.

(i) Management Approach. Describe the approach, methods, and techniques proposed to effectively achieve the performance requirements, including the following.

(A) Provide a timeline and plan to migrate end-users from the incumbent contractor’s services to the new contract’s task orders, addressing the aspects of SIM activation, break in services, and number portability. NCTS Naples will have an estimated number of 1,408 end-users and 24 cost centers, and NCTS Sicily will have an estimated number of 1,100 end-users and 16 cost centers.

(B) List and describe, if any, all equipment required to be installed by the offeror in any Navy base to provide and maintain acceptable signal coverage. Include a detailed diagram illustrating the equipment and network.

(ii) Usage Monitoring and Controls. Describe the means that will be available for the end-users, TAs/TCOs, and CORs to utilize in monitoring and controlling the end-users’ usage of text, calls, roaming, and data; explain if any of the means will be in English or another language. Describe how the end-users’ usage will be invoiced against the particular plans selected, and the turnaround period it takes for all the end-users’ usage in a billing period to appear in an invoice.

(iii) Online Portal Features. Describe the features and capabilities of the online portal, to include illustrated examples. This may optionally be augmented by one pre-recorded presentation to demonstrate the portal features. The optional presentation is not substitute for the written information and is limited to no more than 15 minutes. The presentation shall be in video format supported by Windows Media Player 12.

(3) Volume III. Past Performance. Submit information that describes at least two, but no more than three, recent, relevant contract projects performed within three years before the solicitation close date. Explain the relevance of the projects’ size (number of users) and scope (specific wireless services) in relation to this solicitation’s performance requirements, and describe the quality of the services provided. Include contract number, contract value, and customer point of contact (name, phone number, and email address). Past performance information shall be no more than one page for each project.

(4) Volume IV – Price.

(i) Include page 1 of the Standard Form (SF) 1449 with block 30 completed.

(ii) Include Exhibit A – Plans and Prices in Excel format, completed with the names of the plans referred in Volume I, with their quantity, unit of issue, and annual ceiling unit price.

(A) The costs of all work to be performed for the contract shall be inclusive of the unit prices established in Exhibit A – Plans and Prices.

(B) State the quantity and unit of issue appropriately to the corresponding service plan name, as shown in Table 1 as an example. The ELIN is structured with columns of five consecutive years to allow for an escalation in the ceiling unit price each year.

Table 1. ELIN Example

(1) Volume V – Representations and Certifications. Submit a completed copy of the following certifications if not completed in SAM.

(i) 52.204-17, Ownership or Control of Offeror

(ii) 52.209-2, Prohibition on Contracting with Inverted Domestic Corporations – Representation

(iii) 52.209-11, Representation by Corporations Regarding Delinquent Tax Liability or a Felony Conviction under Any Federal Law

(iv) 52.212-3 Alternate I, Offeror Representations and Certifications – Commercial Items

(v) 52.222-56 Certification Regarding Trafficking in Persons Compliance Plan

(vi) 252.229-7001, Tax Relief

(5) The volumes shall be in Microsoft Word Document or Adobe Acrobat Document format, portrait-oriented and sequentially numbered. Text shall be navigable/searchable, except for text in illustrations.

(6) Submit proposals by email to ryan.fernandez@eu.navy.mil by the due date and time. It is imperative that proposals be submitted as soon as possible as delays may be experienced with the Government’s email system.

(i) The size of the email, including its attachments, shall not exceed 10 megabytes.

(ii) If the proposal includes an optional pre-recorded presentation for Volume II – Technical Capability, the presentation shall be submitted separately to ryan.fernandez@eu.navy.mil by the due date and time through the Safe Access File Exchange website: https://safe.amrdec.army.mil.

(b) Amendments and notices to the solicitation will be posted to Navy Electronic Commerce Online (NECO) and Federal Business Opportunities (FBO). It is the offeror’s responsibility to check FBO for amendments and notices.

(c) Site visit.

(1) Offerors may optionally visit the locations in paragraph (a)(1)(ii) above to conduct signal surveys by no later than August 14, 2018. Requests for a site visit shall be submitted to Ryan Fernandez, Contract Specialist by email at ryan.fernandez@eu.navy.mil.

(2) Any remarks by Government personnel during a site visit do not alter the solicitation in any way, including the performance requirements. Changes to the solicitation are only made by written amendments.

(d) Communications.

(1) Offerors are prohibited from communicating with NCTS Naples/Sicily on matters relating to this procurement. All questions shall be submitted in writing to Ryan Fernandez, Contract Specialist by email at ryan.fernandez@eu.navy.mil.

(2) Oral queries will not be accepted. Questions may be submitted at any day and time, but not later than 10:00 AM (Naples, Italy Local Time) on August 14, 2018. Questions submitted after this date and time may not be considered or receive a response.

(3) Since the submittal of questions may result in amendments to the solicitation, it is imperative that offerors submit questions as soon as possible.

(End of provision)

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