N65236-17-R-0001 Industry Engagment SVS 02-15-18.pdf

SSC Atlantic is part of the Naval Research & Development Establishment (NR&DE)

Space and Naval Warfare Systems

Center Atlantic

Secure Voice Solutions (SVS) In-service Engineering Activity & Programmatic Support for Navy Secure Voice Systems and

Services

(Formerly United Capabilities Secure Voice Solutions UCVS)

RFP N65236-17-R-0001

09 February 2018

Distribution Statement A: Approved for public release (9 Feb 2018)

Contents

▼ SVS Program Background

▼ Solicitation Scope

▼ Solicitation Overview

▼ Evaluation Factors

▼ Important Notes

SVS Program Background

▼ SVS is made up of three major projects:

Secure Voice (SV), Tactical Shore Gateway (TSG) and VINSON/Advanced

Narrowband Digital Voice Terminal (ANDVT) Crypto Modernization (VACM)

Automated Digital Network System (ADNS) Voice and related efforts

Defense Red Switch Network (DRSN)

▼ SVS project requirements include both systems engineering and technical support.

Engineering efforts include all activities encompassing concept, design, development, testing and delivery of the end item product or engineering solution.

In-service Engineering Activity (ISEA) support services

Support for emergent issues identified by the fleet to meet the Warfighter's requirements.

Secure Voice (SV) and Tactical Shore Gateway (TSG) ISEA Support

▼ Secure Voice Background: The United States Navy is required to maintain the security of National Security Systems (NSS) as directed by National Security Directive 42. The Chief of Naval Operations (CNO) meets these requirements through the Cryptographic Modernization Program Office within SPAWARSYSCOM. The SV Program and the TSG provide security of the NSS voice system via the following means:

The SV Program/TSG use cryptographically secured communications networks (RF/Telephony) to provide high-quality, secure telecommunications for Command and Control (C2) and crisis management to senior Department of Defense (DoD)/Civilian decision makers and mobile fleet/deployed users.

The SV Program/TSG provides for a secure voice network/interface supporting peacetime, pre-attack and to the maximum extent practical, trans-attack as well as post-attack secure voice requirements.

▼ AN/USC-43 (V1 through V-6)

CV-3591(P)/U (BTU)

KYV-5 (COMSEC head)

▼ KY-58 (VINSON)

▼ KY-99A (MINTERM)

▼ KY-100 (AIRTERM)

▼ Secure Communications Interoperability Protocol Equipment (SCIP)

▼ Secure Terminal Equipment (STE) with KSV-21

▼ Sectera Wireline Terminal

(SWT)

▼ OMNNI xi Wireline Terminal (OMNI xi)

▼ Secure GSM Cellphone

(SGSM)

▼ QSEC 2700 CDMA Cellphone

(QSEC 2700)

▼ L-3 Guardian Secure Mobile Environment – Personal Electronic Device (SME-PED)

▼ GDMS Edge Secure Mobile Environment – Personal Electronic Device (SME-PED)

SV/TSG Products

Statement A: Approved for Public Release. Distribution is unlimited (4 August 2017).

▼ Vinson/ANDVT Cryptographic Modernization (VACM) Program devices:

▼ KY-58M

▼ KYV-5M

▼ KY-99M

▼ KY-100M

▼ TSG includes the following:

▼ REDCOM High Density Exchange (HDX)

▼ REDCOM Link Command System software (LCS)

▼ AN/USC-43 (V1)

▼ Windows 10 Operating System (OS)

Current fielded products for the SV Program/TSG

SV/TSG On-Site Support

▼ Tactical Shore Gateway (TSG) Locations: The US NAVY provides TSG Support to the following locations and will require On-Site personnel support for yearly training and as required for CASREP Support: (Required clearance noted)

United States Fleet Forces Command (USFFC), Norfolk, Virginia (TS)

NCTAMS Pacific, Wahiawa, Hawaii (SCI)

NCTS Guam, Dededo, GUAM (TS)

United States Navy Central Command (USNAVCENT), Manama, Bahrain (SCI)

NCTAMS Atlantic, Norfolk, VA (TS)

VINSON/Advanced Narrowband Digital Voice Terminal (ANDVT) Crypto Modernization (VACM)

▼ VACM Background: In accordance with (IAW) The Chairman of the Joint Chiefs of Staff (CJCS) and the NSA mandate outlined in Communications-Electronics Doctrine (CED) 022-07, the VINSON/Advanced Narrowband Digital Voice Terminal (ANDVT) Crypto Modernization (VACM) Program modernizes the stand-alone VINSON/ANDVT legacy encryption equipment with modernized form, fit equipment replacements for the KY-58, KYV-5, KY-99A and KY-100. The VACM Program modernized devices are NSA Type 1 Cryptographic products that satisfy the NSA/Central Security Service (CSS) Crypto Modernization initiative (CMI) requirements.

All modernized devices operate in the same operational environments as the current legacy VINSON/ANDVT families of equipment including airborne, submarine, fixed ground, and shipboard, as well as the austere, tactical and mobile environments on the battlefield. The modernized units operate where joint and coalition combat Command and Control (C2) equipment is used.

The VACM program modernized devices are backwards-compatible with the existing communications equipment employed by ground stations, vehicles, man packs, airframes, submarines and ships. All existing ancillary devices already in place on the platform, such as: Radios, Remote Control Units, and subordinated devices having the same inputs/outputs, are used with the form, fit modernized unit mounting.

VACM is now in Full-Rate Production (FRP) and per the fielding plan will be ongoing for the next 5 – 7 years.

VACM General Description

Statement A: Approved for Public Release. Distribution is unlimited (4 August 2017). Distribution Statement A: Approved for public release (9 Feb 2018)

VACM Support

▼ VACM Locations: The US NAVY (USN) provides VACM Support to the following locations:

Worldwide all Surface, Submarine and Shore sites

▼ VACM Sustainment Support: The US NAVY (USN) will be providing Mobile Team Training (MTT) in concentrated areas and be responsible for Instructor led training and the maintaining of the kits

▼ VACM Engineering Support: On-Site engineering and technical support as VACM starts fielding to assist in system operations, troubleshooting

▼ Production support consists of :

Installation Process Support

Site Survey Support

Installation Support

Systems Operational Verification Test (SOVT) Support.

Automated Digital Network System (ADNS) Voice

▼ ADNS Voice Background: ADNS Voice also known as Secure Communications Interoperability Protocol – Inter Working Function (SCIP-IWF) provides deployed ships and submarines access to the world-wide commercial Public Switched Telephone Network (PSTN) and the Department of Defense (DoD) Sensitive But Unclassified (SBU) Voice network (formerly known as the Defense Switched Network - DSN).

ADNS provides tactical and strategic world-wide communication and supports secure SCIP signaling utilizing a bandwidth-efficient communications voice gateway interoperable with modern and legacy equipment.

ADNS Voice computers utilize Local Quality of Service Manager (LQoSMAN).

ADNS Voice

▼ ADNS Voice Locations (Required clearance noted) NCTAMSLANT, Norfolk VA (TS)

NCTAMSPAC, Hawaii (TS)

NCTS San Diego, CA (TS)

NAVCENT, Bahrain (SCI)

NAVEUR, Italy (TS)

COMSUBPAC, Hawaii (TS)

COMSUBLANT (TS)

CTF-69, Italy (TS)

CTF-74, Japan (TS)

Worldwide all Surface, Submarine, and MSC Ships (equipped with ADNS) (Sec)

Statement A: Approved for Public Release. Distribution is unlimited (4 August 2017). Distribution Statement A: Approved for public release (9 Feb 2018)

▼ ADNS ISEA Support Provide Tier II Subject Matter Expert (SME) support services for ADNS

Voice/PMW 160 Voice over Secure Internet Protocol (VoSIP) Provide inputs/closure of the assigned TACNET trouble tickets Provide ISEA Daily Status Reports and Weekly Status Reports Provide On-Call ADNS Voice SME 24/7/365 and On Call Watchbill Refurbish End-of-Life (EOL) VX900AD hardware and Management

Laptops Track and maintain ADNS Voice hardware database(s) Open and close Information Technology Service Management System (ITSM) trouble ticket for all ISEA support Maintain an Ready-For-Issue (RFI) list for all SCIP-IWF equipment

Statement A: Approved for Public Release. Distribution is unlimited (4 August 2017). Distribution Statement A: Approved for public release (9 Feb 2018)

▼ Fielded Systems Engineering Provide Tier III/IV fleet services and onsite/distant support for ADNS/ADNS Voice for

TACNET trouble tickets and Casualty Reports (CASREPS) escalated from ISEA Provide inputs/reviews of Engineering Change Requests (ECRs) in CMPro affecting

ADNS/related efforts Develop/provide inputs to Fielded Systems Engineering baseline documentation (ECRs, Simplified Network Drawings (SND), Detailed Network Drawings (DND), Network Configuration Control Matrix (NCCM), test plan, reports, implementation plans, etc.)

Provide engineering inputs/updates to the Integrated Logistics Support (ILS)/Training documentation

Provide engineering services to Information Assurance (IA) for ADNS products and for ADNS Increment (INC) III Service Pack (SP) 3 VoSIP devices

Provide inputs/review platform specific SOVTs/other installation artifacts Provide site specific ADNS Voice/SCIP-IWF configurations/site configuration datasheets to ships, submarines, and shore for upcoming installations

Provide troubleshooting assistance to resolve fleet issues escalated to engineering by

ISEA

Provide troubleshooting guides/other technical documents to assist the ISEA with issue resolution

Statement A: Approved for Public Release. Distribution is unlimited (4 August 2017). Distribution Statement A: Approved for public release (9 Feb 2018)

▼ ADNS Engineering Services Provide ADNS Engineering services (All Service Packs & Feature Sets)

− ADNS INC II

− ADNS INC III

Develop ADNS engineering documentation Perform ADNS Baseline Change Management (BCM) Develop and submit ADNS ECRs Provide Subject Matter Experts for ADNS INC II Conduct Quality of Service (QoS) Bandwidth Assessment

▼ Support Service Pack (SP) 3 Fielding Provide onsite and/or distance engineering support including documentation development and integration and cutover during the SP3 shore installations

Participate in System Operability Verification Test (SOVT) execution

Provide Daily, Trip, and Status reports

Develop/provide inputs to documentation required for fielding SP3 and Implementation plans

Statement A: Approved for Public Release. Distribution is unlimited (4 August 2017). Distribution Statement A: Approved for public release (9 Feb 2018)

▼ Support SP4 and future Feature Sets (FS) development Provide replacement of the EOL SCIP-IWF device and relocating the

INC III SP4 voice services from the CipherText (CT) to the all PlainText (PT) enclaves i.e. Secret, Unclassified, SCI, and Secret Release.

Participate in design, testing, and integration efforts to assist other functional areas with testing of the new ADNS voice product/design into specific SP4 architectures

Participate in test plan executions

Provide distance and/or on-site development/sustainment engineering services in support of SP4 and/or future Feature Sets fielding

Provide inputs to the Engineering source, ILS, Training, and fielding documentation to support the new ADNS voice product

Develop/provide inputs to test plans and test reports

Statement A: Approved for Public Release. Distribution is unlimited (4 August 2017). Distribution Statement A: Approved for public release (9 Feb 2018)

Defense Red Switch Network (DRSN) ▼ DRSN Background: The United States Navy has maintained the DRSN at US Navy locations since 1994. These US Navy locations have undergone, and continue to undergo system upgrades/configuration changes and require daily operation/maintenance. The CNO is responsible for providing Management and Maintenance of each of the US Navy locations and provides these services through SPAWAR. The DRSN is a secure communications network and provides unique capabilities to the warfighter including:

High-quality, secure telecommunications for Command and Control (C2) and crisis management.

cryptographically secured backbone trunks and access interfaces to provide user-dialed secure connections among senior DoD, civil, and allied decision makers.

Being the primary network for secure conferencing and the host network for the World Wide Secure Voice Conferencing System (WWSVCS) conferences, Defense Satellite Communications System (DSCS) based Enhanced Pentagon Capability (EPC) conferences, and the Military Strategic and Tactical Relay Satellite (MILSTAR) based Survivable Emergency Conferencing Network (SECN). Other conferencing requirements are accommodated by the DRSN on a not-to-interfere basis.

being the designated DoD strategic secure voice network serving peacetime, pre-attack, and, to the maximum extent practical, trans-attack and post-attack secure voice requirements.

During nuclear attack, trans-attack and post-attack, the system will merge with other national assets to provide required service to users.

DRSN On-Site Support

▼ DRSN Locations: The US Navy provides DRSN Support to the following locations, and requires daily On-Site personnel. Most sites require an SCI Clearance:

United States Fleet Forces Command (USFFC), Norfolk, Virginia (SCI)

Commander Pacific Fleet (COMPACFLT), Makalapa, Hawaii (SCI)

Commander Pacific Command (PACOM), Camp Smith, Hawaii (SCI)

United States Navy Central Command (USNAVCENT), Manama, Bahrain (SCI)

United States Navy European Command (USNAVEUR), Naples, Italy (TS)

▼ Key Qualifications for On-Site DRSN Maintainers:

All On-Site maintainers must have the following prior to reporting to the site. (On-Site Backfill personnel must also have the following qualifying factors):

− SCI clearance: Must have active SCI clearance prior to arriving on-site. Any specific read-in will be conducted at the site via local SSO

− Must have completed authorized DRSN training pertaining to the latest DRSN switches, and equipment

− Must have and maintain Security+ certification

DRSN On-Site Support (cont.)

▼ Daily Maintenance / Support: Sites are provided daily On-site contractor personnel that works with the command staff to provide DRSN Site End User Support IAW (PWS 3.6.2, 3.6.3). The main functions of these positions are to provide daily Troubleshooting of failed DRSN Systems, Devices, and Equipment, associated with the operational DRSN configuration.

On-site personnel must be DRSN technical experts and are required to maintain the system in a manner that provides an operation UP-Time rate of:

− Circuits: 98.5%

− Switches: 99.5%

− Trunks: 98.5%

− This type of event would require the completion of a Technical Activity and Trip Report

▼ Upgrade Support: Periodically DRSN Hardware, Software, and Firmware receive DRSN Program Office mandated upgrades. Each site as well as some unmanned US Navy locations will require contractor support personnel to conduct these upgrades IAW (PWS 3.6.3)

For the identified manned locations the On-Site contractor will conduct the necessary upgrades unless the upgrade is a Program Management Office (PMO) sponsored event, in which the Program Management Office (PMO) will provide DRSN manufacturer (Raytheon) personnel to conduct the upgrade.

− Upgrades consist of software equipment loads using the provided Red or black Maintenance Tool Kits at each location. Hardware upgrades generally involve configuration changes/wiring modifications.

Due to Long Local DRSN configurations and equipment located at US Navy locations not within reasonable distance (25 Miles) of a manned DRSN location, it may be necessary to dispatch a DRSN qualified technician to a site to conduct DRSN Hardware, Software, and Firmware upgrades

− Historically occurrence is approximately 5 times annually and has not involved Outside of the Contiguous United States (OCONUS) Travel.

− Could require multi-day dispatch with travel

− Would require the completion of a Technical Activity and Trip Report

▼ Daily Maintenance Support Reporting: Each DRSN location will provide and maintain daily activity reports, as well as a separate database change log. Daily activities will be reported in a consolidated weekly report to the lead contractor, who will combine and consolidate each site report into a Weekly Report for the Task Order Contracting Officer Representative (COR) (PWS 3.6.2)

Daily Activity report: Each site will maintain continuous daily activity log IAW US Navy DRSN Site Standard Operating Procedures (SOP). Daily reports shall provide information including but not limited to:

− Fault Management: Log all Trouble reports and call failures as they occur/are reported.

Log Start/Stop time of all troubleshooting/maintenance actions associated with reported failure or fault event

− Installation / De-installation Items: Log all installation and de-installation events.

Update site installation design package/other site specific configuration documents.

− Preventive Maintenance. Log all Preventive Maintenance (PM) actions, include initials of Technical Network Center (TNC) personnel notified if applicable.

Database Change Log: Each site will maintain a Database change log that will document any DRSN database change, addition, or deletion, to the database configuration. Each change will include at a minimum:

− Who authorized change, Date Of Change, type of change, affected device / system, short description of modification

DRSN Pre-Production Support

▼ DRSN Pre-Production Support: The US Navy may periodically have a requirement for the installation of DRSN capability. Generally this is a DRSN Long Local configuration that provides DRSN Secure telephone services to a remote location. Prior to any actual production work, many engineering and design aspects must be completed. These design efforts are called out in the SPAWAR Installation Process Handbook and include the following activities. The contractor will assist the DRSN engineer with the development of the Pre-Production activities:

Development of Survey Documentation (3.7.1, 3.7.2):

- Installation Design Plan (IDP)

- On-Site Survey (Travel Required)

- Site Survey Report

- Base Electronic System Engineering Plan (BESEP)

- Technical Data Summary (TDS)

- Engineering and Design

- SOVT

DRSN Production Support

▼ DRSN Production Support: Once all Pre-Production is completed and installation authorization is approved, the actual on-site installation/production effort will begin. The production effort will require travel to the production location and will include work that involves the following activities:

SOVT Support (PWS 3.8.1) – The contractor will use the SPEG compliant SOVT to conduct checks and test that will validate correct installation practices, and exercise the operational capability of the installed system

Installation Support (PWS 3.8.2) – The contractor will conduct system installations/documentation development for installation monitoring and close-out. These efforts require travel to the production site.

− Physical Installation: The physical installation of the DRSN system will involve the following:

Equipment, and cabinets, power, grounding, cabling, labeling, and the termination of various wired and fiber connectors.

− Installation Reporting and Documentation:

Each installation effort will require Daily Status Reports (DSR) to identify the days activities, and outline the next day activities

Technical Activity Report after completion of installation report

Completed / Signed SOVT

IDP “REDLINES”

As-Built Drawing Package

Solicitation N65236-17-R-0001

SVS Solicitation

SVS Solicitation Overview

▼ Full and Open Competition

▼ Single Award

▼ Cost-Plus-Fixed-Fee (CPFF), Indefinite Delivery/Indefinite Quantity(ID/IQ)

▼ Provisions both CPFF and Firm-Fixed-Price (FFP) task orders

▼ Five (5) year base ordering period with an option for one four (4) year ordering period.

▼ Anticipated RFP Release – 2nd Qtr. FY 18

▼ Target Award Date – 1st Qtr. FY19

Evaluation Factors

▼ Factor A: Gate Criteria (COMSEC Account Classification) Offerors shall submit documentation proving the possession of an active National Security Agency’s (NSA)

Electronic Key Management System (EKMS) approved Communications Security (COMSEC) account classification at the time of proposal submission. Acceptable forms of documentation include: a copy of the DD-

254 with block 11 h. checked from a current active contract and/or their COMSEC account number, which will be verified with the NSA authority.

▼ Factor B: Technical Capability

Sub-factor B1: Engineering, Technical, and Integration Support (PWS Paragraph 3.3).

− Element B1.1. Implementation and initial analysis of Secure Voice Solutions new products, systems, and operations as well as troubleshooting support, engineering changes, preparation of test plans and reports, data analysis, and evaluation of Secure Voice Solutions supporting devices, systems, and networks. (PWS

Paragraph 3.3.1)

− Element B1.2. Integration of Secure Voice Solutions software and hardware engineering change proposals, technical recommendations and process modifications. (PWS Paragraph 3.3.2)

Sub-factor B2: In-Service Engineering Activity (ISEA) Support (PWS Paragraph 3.5).

− Element B2.1. Technical assistance, distance support, and help desk support for fielded Secure Voice

Solutions products, systems, and devices located onboard afloat, submarine, air frames, and ashore facilities. (PWS Paragraph 3.5.1)

Evaluation Factors (Continued)

▼ Factor B: Technical Capability (continued)

− Element B2.2. Reviewing and maintaining appropriate information assurance/cybersecurity requirements for Secure Voice Solutions products, systems and operations to ensure system availability, integrity, authentication, confidentiality, and non-repudiation. Providing for restoration of Secure Voice Solutions information systems by incorporating protection, detection, and reaction capabilities. (PWS Paragraph 3.5.3)

Sub-factor B3: Engineering, Technical, and Integration Support (PWS Paragraph 3.3).

− Element B3.1. Development of Secure Voice Solutions installation documentation for Fleet

Readiness Certification Board (FRCB) approval for shore locations, Engineering Change

Requests (ECR) and Ship Change Document (SCD) processing for platform commands in accordance with (IAW) COMSPAWAR M-4720.1 and SPAWAR INSTRUCTION 3090.2A or similar Department of Defense Military Standard or instruction.(PWS Paragraph 3.7.1)

− Element B3.2. Technical Services and physical installation support of Secure Voice Solutions devices and systems including all wiring, cabling, labeling and power connections necessary to install the device or System in preparation for the integration. (PWS Paragraph 3.8.2)

▼ Factor C: Management Approach

Element C1: Recruitment, Retention and Replacement of DRSN Personnel Staffing Plan: Offerors shall submit a detailed Recruitment, Retention, and Replacement Staffing Plan that shall be utilized for managing the

DRSN requirement and ensuring consistency in staffing multiple task orders with DRSN site work. This plan shall provide the offerors comprehensive approach for the recruitment, retention and replacement of TS/SCI cleared, Digital Small Switch (DSS-2a) trained, and Security + certified personnel at the five (5) DRSN onsite locations identified in PWS paragraph 17.1b throughout the performance period of the contract. This plan shall also provide the offerors approach for managing personnel leave schedules as well as emergency leave situations across all

DRSN sites. The offeror shall provide a detailed description of how they intend to provide qualified backfill personnel at DRSN site locations in a timely manner and include a detailed description of the offeror’s procedures for the concurrent management of personnel across sites. (PWS Paragraph 17.0).

Element C2: Capability Matrix : Offerors shall identify their current employees and prospective employees which full-fill the labor category requirements identified in clause 5252.237.9601 Key Personnel (identified by the signature date of signed letters of intent (LOI)) with TS/SCI clearances and the required DRSN Subject Matter

Expert (SME) 3 training and education in accordance with clause 5252.237-9600 Personnel Qualifications in order to determine the degree to which the offeror is capable of providing at minimum six (6) permanent and one

(1) backfill SME 3 at the five (5) DRSN on-site locations in accordance with PWS paragraph 17.1b at time of contract award (tentatively 1st Qtr. FY19). Offerors shall verify employment status and or possession of signed

LOIs via submission of the Capability Matrix.

Statement A: Approved for Public Release. Distribution is unlimited (4 August 2017). Distribution Statement A: Approved for public release (9 Feb 2018)

▼ Factor D: Past Performance

▼ Factor E: Small Business Participation

▼ Factor F: Cost/Price

Statement A: Approved for Public Release. Distribution is unlimited (4 August 2017).

RFP Other Direct Costs (ODCs)

▼ Anticipated ODC’s for the SVS Support Services contract are as follows:

Travel

Material

Miscellaneous ODCs

▼ The Government will provide estimates for all ODCs in the Prime Pricing Model.

Statement A: Approved for Public Release. Distribution is unlimited (4 August 2017). Distribution Statement A: Approved for public release (9 Feb 2018)

Solicitation Important Notes

▼ Important notes in the RFP:

The contractor shall have at the time of contract award, a TOP SECRET facility security clearance (FCL).

The following clauses will be included within Section C of the solicitation:

− 5252.237.9600 Personnel Qualification (Minimum) (Jan 1992)

− 5252.237-9601 Key Personnel (Dec 1999)

RFP and Individual Questions

▼ All questions received during the one-on-one teleconferences will be recorded anonymously. All questions and responses will be posted to the e- Commerce website for solicitation N65236-17-R-0001 at: https://e-commerce.sscno.nmci.navy.mil

▼ Those who will participate in a one-on-one teleconference may submit questions in advance to Kristen.Adams@navy.mil . Responses will be provided at the time of the scheduled teleconference and posted to the e-Commerce website for solicitation N65236-17-R-0001.

▼ Any questions received that do not relate to this requirement will not be entertained or discussed during the participants one-on-one teleconference.

▼ NOTE: The formal solicitation for N65236-17-R-0001 will reflect the Government's final position.

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