N6134019R0067_DRAFT_for_Industry_Day_20_MAR_19_N6134019R0067_ATT_1_Navy_Helo_PWS_CPFF.docx

Performance Work Statement (PWS) For Naval Aviation Helicopter Training Programs Curriculum Revision and Maintenance

Naval Air Warfare Center Training Systems Division

12211 RESEARCH PARKWAY

Orlando, FL 32826-3275

APPROVED BY

DISTRIBUTION D: DISTRIBUTION AUTHORIZED TO DOD AND U.S. DOD CONTRACTORS ONLY ADMINISTRATIVE OR OPERATIONAL USE 27 OCT 2014. OTHER REQUESTS FOR THIS DOCUMENT SHALL BE REFERRED TO COMMANDING OFFICER, NAVAL AIR WARFARE CENTER, TRAINING SYSTEMS DIVISION, PJM, 12211 RESEARCH PARKWAY, ORLANDO, FL 32826-3275.

DESTRUCTION NOTICE - For unclassified, limited distribution documents, destroy by any method that will prevent disclosure of contents or reconstruction of the document.

PWS DRAFT

20 MAR 19

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TABLE OF CONTENTS

vi

Performance Work Statement (PWS) for Naval Aviation Helicopter Training Programs Curriculum Revision and Maintenance (R&M)

SCOPE

This PWS describes the requirements for R&M of curriculum, to include support of Electronic Classrooms (ECR), Learning Resource Centers (LRC), network systems, and Foreign Military Sales (FMS) in support of Naval Aviation Helicopter Training Programs. This effort is to ensure the currency and accuracy of the training programs identified in this PWS.

PROGRAM OVERVIEW

The contractor shall revise, update, support, and maintain the curriculum to ensure currency and accuracy of content via Government assignment of Change Requests (CR). The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, other items and non-personal services necessary to perform the R&M and support of all Naval Aviation Helicopter Training Programs courseware and supporting systems as defined in this PWS, except as supplied by the government. When directed, the contractor shall review and evaluate weapon system changes in tactics, tactical publications, Naval Air Training and Operating Procedures Standardization (NATOPS) manuals, software, local course rules, Flight Information Processing System (FLIPS) manuals, maintenance manuals, and other documentation, and shall determine the impact of these changes to the training systems. The contractor shall provide and update on an annual basis and as directed a master copy of all training products to be housed at Naval Air Warfare Center Training Systems Division (NAWCTSD), and at local Contracting Officers Representative’s (COR) unit. The NAWCTSD Instructional Systems Designer (ISD) Lead will conduct unscheduled spot-checks using the master copy to validate accuracy, correctness, and quality. All products delivered shall be compatible with current training program(s), and training devices. The contractor shall deliver all products with unrestricted, unlimited rights, and free of royalties and license fees.

For this requirement the Government sites are as listed below:

a) Naval Air Station North Island, CA.

b) Naval Station Mayport, FL.

c) Naval Air Station, Jacksonville, FL.

d) Naval Station Norfolk, VA.

This effort includes R&M of training programs to include but not limited to:

a) Helicopter Sea Combat Squadron THREE (HSC-3), MH-60S, MQ-8B/C located on-board Naval Air Station (NAS) North Island

b) Helicopter Sea Combat Weapons School Pacific (HSCWSP), MH-60S, and MQ-8B/C located on-board NAS North Island

c) Helicopter Maritime Strike Squadron FOUR ONE (HSM-41), MH-60R located on-board NAS North Island

d) Helicopter Maritime Strike Weapons School Pacific (HSMWSP), MH-60R located on-board NAS North Island

e) HSC-2, MH-60S, MQ-8B/C located on-board Naval Station (NS) Norfolk

f) Helicopter Sea Combat Weapons School Atlantic (HSCWSL), MH-60S, MQ-8B/C located on-board NS Norfolk

g) HSM-40, MH-60R located on-board NS Mayport

h) Helicopter Maritime Strike Weapons School Atlantic (HSMWSL) located on-board NS Mayport

DEFINITIONS

The following definitions apply to this PWS.

CURRICULUM

Curriculum is defined as encompassing but not limited to; Computer Based Training (CBT), Computer Aided Instruction (CAI), Interactive Multimedia Instruction (IMI), Interactive Courseware (ICW), PowerPoint (PPT) presentations, style guides, student guides, instructor guides, tests, exams, Instructor Guided Reviews (IGR), flight event grade cards, simulator event grade cards, flight event briefing guides, simulator event briefing guides, partial task trainer guides, training materials, media, PQS, devices (Flash Cards) and exercises for simulators or actual aircraft or equipment.

CONTRACTOR START DATE (CSD)

Contractor Start Date (CSD) is defined as the first day that the Contractor is required to provide revisions to Government courseware under this PWS.

TURNAROUND TIME

Turnaround time is defined as the total time from Government assignment to final Government acceptance for each CR, not to include the Government review time.

SITE

Site is defined as the DOD Base where work is to be performed.

UNIT

Unit is defined as the schoolhouse or squadron where work is to be performed.

LOCATION

Location is defined as the building and/or room where work is to be performed.

DAYS

All references to “day(s)” in this PWS, unless otherwise noted, refer to calendar days.

ENHANCED USER/PRIVILEGE USER

An Authorized User (military, civilian or contractor) who requires detailed knowledge of Cyber IT and/or cybersecurity to support work in the development, maintenance, or operation of DON systems, including weapons, tactical, electronic and electrical services, navigation, and engineering. Enhanced Users possess advanced Cyber IT/CS knowledge and abilities centered on particular professional areas.

CONTRACTOR KEY PERSONNEL

The follow positions are considered key personnel for the purposes of submission of resumes and requirement in mobilization and transition phases:

a. Site Manager

b. Learning Resource Center Clerk

c. Information Assurance Technician

d. Weapons School Subject Matter Expert

e. Helicopter Advanced Readiness Program (HARP) Operations Coordinator

f. Joint Mission Planning Systems (JMPS) Subject Matter Expert

APPLICABLE DOCUMENTS

In the event of a conflict between documents referenced herein and the contents of this PWS, the contents of this PWS take precedence. Nothing in this PWS, however, supersedes applicable laws and regulations, unless a specific exemption has been obtained.

Code of Federal Regulations (CFR)

(The above regulations are available at http://www.pmddtc.state.gov/regulations_laws/itar_official.html

(OSHA standards are downloadable from http://www.osha.gov)

Department of Defense (DOD) Handbooks

DOD and Department of the Navy (DON) Security and Information Assurance (IA) Instructions, Manuals, Policy Memos, and Guidance Documents

American National Standards Institute (ANSI)/American Society for Quality (ASQ)

(Copies of the above documents are available from www.ansi.org or Global Engineering Documents, 15 Inverness Way, East Englewood, CO 80112.)

REQUIREMENTS

SITE SUPPORT PERSONNEL

SITE MANAGER (SM) EXPERIENCE

The SM’s experience shall consist of at least a minimum of ten years’ program or project management experience with demonstrated experience in the management of personnel.

SITE MANAGER (SM) RESPONSIBILITIES

The Contractor shall have a designated SM at each Government site where services will be provided. The SM shall be the Point of Contact (POC) for on-site CORs in matters dealing with this PWS. The SM shall provide the necessary functions to include but not limited to planning, controlling, leading, managing, resourcing, scheduling, and clerical support for all efforts as required and specified in this PWS. The SM shall measure, monitor, and assess the progress of the work performed under the task order. The SM shall be the single point of contact for all matters related to Contractor performance under this PWS at their designated Government site.

INFORMATION ASSURANCE TECHNICIAN (IAT) EXPERIENCE

The contractor shall provide IAT II qualified technicians in accordance with DOD 8570.01-M Information Assurance Workforce Improvement Program, and DOD Directive 8570.01 Information Assurance Training, Certification and Workforce Management. Workforce requirements for IAT personnel as identified in DOD 8570.01 series. All Contractor personnel training and certification requirements are the same as for Cyber Security Workforce (CSWF) and DOD personnel.

INFORMATION ASSURANCE TECHNICIAN (IAT) RESPONSIBILITIES

The Contractor shall have at least one IAT Level II at each site. The IAT II shall be responsible for, at a minimum, ensuring proper operation, certification/accreditation, and Cyber Security adherence of all computer and electronic assets used in the delivery of associated courseware.

LEARNING RESOURCE CENTER (LRC) CLERK EXPERIENCE

The Contractor shall provide LRC Clerks with experience operating computer equipment and proficient in MS Word, PowerPoint, Adobe PDF and Excel. Additionally, the LRC Clerks shall be able to identify computer and computer network systems failures, be proficient with applicable Learning Management System (LMS) within 30 days of hire. All LRC positions shall be certified in accordance with DOD 8570.01-M Information Assurance Workforce Improvement Program, and DOD Directive 8570.01 Information Assurance Training, Certification and Workforce Management to the level sufficient to perform duties at the assigned LRC. All Contractor personnel training and certification requirements are the same as for Cyber Security Workforce (CSWF) and DOD personnel.

LEARNING RESOURCE CENTER (LRC) CLERK RESPONSIBILITIES

The Contractor shall provide an LRC Clerk to staff each LRC for all hours listed in the LRC HOURS OF OPERATION TABLE. The LRC Clerk will be required to create and manage student application accounts and provide assistance in the use of LRC and electronic classroom equipment. The LRC Clerk shall assist in the use of and accessing the Learning Management System (LMS), as required. The LRC Clerk shall be responsible for, at a minimum, the following on a day-to-day basis:

1) Manage student accounts

2) Provide assistance in the use of LRC and electronic classroom equipment and ECRs

3) Assist in use of and accessing the LMS

4) Daily checks of LRC and ECR equipment and report status of LRC and ECR equipment

5) Perform general cleaning of LRC and ECR equipment

6) Restocking of classrooms with applicable training support materials to include dry erase markers, dry erase board wipes and erasers.

JMPS SUPPORT FOR NAS NORTH ISLAND RESPONSIBILITIES

Maintain hardware and software, apply updates to software, and update Digital Aeronautical Flight Information File (DAFIF) and Electronic Chart Update Manual (ECHUM) databases on a monthly basis to Naval-Portable Flight Planning Software (N-PFPS) Mission Planning and to Joint Mission Planning Systems (JMPS) computers. Act as resident expert for mission planning applications (JMPS, N-PFPS).

HSCWSP LRC CLERK RESPONSIBILITIES

In addition to the LRC responsibilities listed in 4.1.6, the HSCWSP LRC clerk shall be responsible for the following duties:

1) Perform basic IT Help Desk functions.

2) Coordinate support between the HSCWSP Staff and NMCI Support Personnel.

3) Perform database administrative functions ensuring proper Configuration Management of the file structure.

4) Edit tests and other training materials as directed.

5) Assist the HARP Coordinator/SME with the administrative functions of:

a) HARP data collecting and presentation.

b) Scheduling squadron and detachment HARP events, scheduling ranges, coordinating ground training events, coordinating NCEA requirements, developing event scenarios, drafting pre- and post-HARP messages, drafting pre- and post-HARP brief and debrief presentations and managing a HARP evaluation database comprised of HARP metrics from classroom academic events, pre and post test results, practical exercises, simulator and flight events.

c) Development of reports for data collected during HARP events in support of unit HARP evaluations.

d) HARP detachment administrative support including before, during, and after HARP detachments.

e) Weapons School class support such as student material preparation, classroom preparation, survey and feedback collection and analysis of responses, the preparation of executive summary presentations, courseware and the preparation of HARP Instructor-Under-Training syllabus and materials.

6) Act as the back-up (to the HARP Coordinator) resident expert on the HARP database and provide training to staff members as required.

7) Perform other incidental and related duties as required and assigned

8) Maintain/Update Staff and Student access to SHARP LMS

9) Conduct staff/student familiarization training with SHARP LMS courseware access

10) Assist Students with Courseware and Research

11) Assist Instructors with Courseware and Research

12) Provide Staff with Students SHARP LMS Log in time and grades (For students having academic issues.)

13) Maintain/Assist both Instructors and Students with critique and surveys (FUTURE DEVELOPMENT FOR NEXT ITERATION OF SHARP LMS)

14) Provide Staff with critique and survey results (FUTURE DEVELOPMENT FOR NEXT ITERATION OF SHARP LMS)

15) Provide Staff with Fleet Feedback (FFB) results (FUTURE DEVELOPMENT FOR NEXT ITERATION OF SHARP LMS)

16) Assist Students with JMPS computers

17) Assist with material check out and check in

LRC HOURS OF OPERATION TABLE

WEAPONS SCHOOLS SUBJECT MATTER EXPERT (SME) EXPERIENCE

The contractor shall provide SMEs with extensive knowledge of their applicable weapons system to include operational performance capabilities and a complete understanding of security classification and mission sensitivity issues. Contractor provided SMEs shall have a minimum of two years’ experience in the operation of the applicable weapons system within the last seven years, or have a minimum of two years’ experience working on revision and maintenance of the applicable weapons system training program within the last five years.

The MH-60S Weapons School embedded SMEs shall have been qualified as Seahawk Weapons Tactics Program (SWTP) at a minimum a Level IV or Aircrew Combat Training Continuum (ACTC) Level IV and should have experience with the Airborne Mine Countermeasures (AMCM) or MH-53 AMCM systems, if not, then have a minimum of one year experience working as a Contracted In-structor Service (CIS) Armed Helicopter instructor on the applicable weapons system training program within the last six months.

The MH-60S SMEs not embedded within the Weapons School shall have been qualified as Sea-hawk Weapons Tactics Program (SWTP) at a Level III or Aircrew Combat Training Continuum (ACTC) at a Level III and should have experience with the Airborne Mine Countermeasures (AMCM) or MH-53 AMCM systems, if not, then have a minimum of one year experience work-ing on revision and maintenance of the applicable weapons system training program within the last six months if not, then have a mini-mum of one year experience working as a Contracted In-structor Service (CIS) instructor on the applicable weapons system training program within the last six months.

.The MH-60R SMEs shall have been qualified SWTP Level III or ACTC Level III if not, then have a minimum of one-year experience working on revision and maintenance of the applicable weapons system training program within the last six months if not, then have a minimum of one year experience working as a CIS simulator-instructor on the applicable weapons system training program within the last six months. H-60B experience may be substituted with prior government approval.

The MQ-8 Air Vehicle Operator (AVO) and Mission Payload Operator (MPO) SME's shall have been a MH-60 R or S Pilot (for AVO) or Naval Aircrew (for MPO), and have achieved MH-60R/S SWTP Level III or ACTC Level III qualification if not, then have one-year experience working as a MQ-8 SME within the last six months if not, then have direct experience in MQ-8 operations in the position as SME within the last two years.

WEAPONS SCHOOL SUBJECT MATTER EXPERT (SME) RESPONSIBILITIES

The Contractor shall provide on-site subject matter experts (SMEs) with knowledge of specific platform operational performance capabilities and understanding of platform’s security classification and mission sensitivity issues to support the hours identified in the SME HOUR REQUIREMENTS TABLE. The SME hours listed are for SME support of all CRs submitted for the applicable site. SMEs cannot perform PWS requirements for any platform they are not experienced in without prior Government approval. Typical SME responsibilities include but are not limited to:

a) Review all Courseware, training materials etc. for commonalities, efficiencies, deficiencies, and submit recommended CRs to the COR. Periodicity of review may be on a standing periodic schedule or as the result of assigned CRs. Recommend and draft CRs to the COR. All spelling, punctuation, grammar, references and syntax errors shall be identified, documented and corrected during the annual review.

b) Shall review submitted CRs to ensure the nature of the CR is valid and technically accurate prior to COR assignment. In the case of invalid CRs, the CR will be rejected to the COR with an explanation for the rejection. The COR has final authority to assign or reject CRs.

c) Recommend additions, deletions or changes to submitted CRs to the COR.

d) Cross validate CRs for effect on other curriculum, training materials, and training system as a whole. Recommend, draft, and submit additional CRs to the COR.

e) Verify the accuracy of CR work performed by Contractor personnel to include other SMEs.

f) Ensure CR resolution prior to submission for Government acceptance.

g) Verify all CRs that have been completed by Contractor graphic artists, programmers, instructional designers, and any additional technical personnel to include other SMEs.

h) Ensure CR resolution prior to submission for Government acceptance.

i) Attend meetings (i.e., scheduling, standardization, phase head, safety systems working groups, intelligence updates, aircraft systems, weapons tactics briefings and conferences) with Government/COR approval/direction.

j) Shall, at a minimum, conduct quarterly curriculum test item analysis to measure the accuracy of test items and report findings to the COR.

k) Assess training, syllabus, and mission scenarios, to ensure courseware and training documents reflect current tactics, techniques, and procedures as defined in the Navy Tactical Techniques and Procedures (NTTP), Joint Doctrine, and Navy War-fighting Publications, and are the most effective means of execution and make recommendations for improvements to the Government.

l) Provide analysis of existing testing instruments and recommend changes to improve training baseline and measure proficiency of training objectives.

m) Provide Advance Readiness Program (ARP) support at assigned Weapons School or designated ARP detachment.

n) Review all Courseware, training materials etc. for commonalities, efficiencies, deficiencies, and submit recommended CRs to the COR. Periodicity of review may be on a standing periodic schedule or as the result of an assigned CRs. Recommend and draft CRs to the COR

o) SMEs shall review submitted CRs to ensure the nature of the CR is valid and technically accurate prior to COR assignment. In the case of invalid CRs, the CR will be rejected to the COR with an explanation for the rejection. The COR has final authority to assign or reject CRs

p) Recommend additions, deletions or changes to submitted CRs to the COR

q) Cross validate CRs for effect on other curriculum, training materials, and training system as a whole. Recommend, draft, and submit additional CRs to the COR

r) SMEs shall verify all CRs performed by other SMEs, contractor graphic artists, programmers, instructional designers etc. have resolved the submitted CR prior to submission for government acceptance

s) Attend meetings (i.e., scheduling, standardization, phase head, safety systems working groups, intelligence updates, aircraft systems, weapons tactics briefings and conferences) with Government/COR approval/direction

t) The SME shall, at a minimum quarterly, conduct curriculum test item analysis to measure the accuracy of test items and report findings to the COR

u) Other tasks as assigned by the COR The contractor shall provide on-site subject matter experts (SMEs) with knowledge of specific platform operational performance capabilities and understanding of platform’s security classification and mission sensitivity issues to support the hours identified below in paragraph 4.3.1.

WEAPONS SCHOOL SME HOUR REQUIREMENTS TABLE

Note 1 – FTE, Full Time Equivalent 1 FTE = 40 hours, 2 FTE = 80 hours, 3 FTE = 120 - hours

* - Schedule window may change to support detachments

HARP COORDINATOR EXPERIENCE

The contractor shall provide a HARP Operations Support Coordinator to Helicopter Sea Combat Weapons School Pacific (HSCWSP). This position shall understand the objectives and planning requirements for HSC HARP, differences in HARP requirements for Expeditionary, Carrier and Forward Deployed HSC Squadrons in relation to evaluation and reporting requirements of HARP events. The position shall be familiar with the terminology and operation of aviation combat systems, specifically MH-60S and MQ-8B/C systems, as well as simulator JSAF/NGTS systems for tactical events used during the HARP events. The contractor must have recent HARP experience and be a previous MH-60S pilot, or aircrew previously qualified as an ACTC Level IV (pilot), or a graduate of Seahawk Weapons and Tactics Instructor (SWTI) School (aircrew).

HARP COORDINATOR RESPONSIBILITIES

This position shall assist the Weapons School with the planning, coordination, and execution of HARP events and provide direct support with HARP data collection, data interpretation, data evaluation and data presentation. This will include assistance with scheduling squadron and detachment HARP events, scheduling ranges, coordinating ground training events, coordinating NCEA requirements, developing event scenarios, drafting pre and post-HARP messages, drafting pre and post-HARP brief and debrief presentations and managing a HARP evaluation database comprised of HARP metrics from classroom academic events, pre and post test results, practical exercises, simulator and flight events. This position shall act as the resident expert on the HARP database and provide training to staff members as required. This position shall work with on-site SMEs to incorporate change requirements for HARP flight data-entry sheets and revisions of the HARP database during the HARP preparation phase. Additional duties, when not performing HARP database tasks, shall include but not be limited to HARP detachment administrative support including before, during, and after HARP detachments, Weapons School class administrative support such as student material preparation, classroom preparation, survey and feedback collection and analysis of responses, the preparation of executive summary presentations, courseware and instructor murder board administrative support, and the preparation of HARP Instructor-Under-Training syllabus and materials. This position will be required to gather, analyze, interpret and report data collected during HARP events in support of unit HARP evaluations. This position requires daily interaction with Weapons and Tactics Instructors (WTI) and must possess the ability to communicate effectively using community-specific terms and phraseology. This position shall be required from 0730 until 1600 Monday through Friday when not on detachment and shall provide support of all HARP detachments on-site and at training detachment locations when required.

JOINT MISSION PLANNING SYSTEM (JMPS) SME EXPERIENCE

The contractor shall provide a JMPS Subject Matter Expert to Helicopter Sea Combat Weapons School Pacific (HSCWSP). This position shall understand the purpose and importance of HSC Community mission planning requirements, differences in mission planning requirements for Expeditionary, Carrier and Forward Deployed HSC Squadrons in relation to specific mission planning tools, assigned missions and area of operations specific issues and concerns. The position shall either possess or receive in-house JMPS training to ultimately lead to skill mastery. The position shall be familiar with the terminology and operation of aviation combat systems, specifically MH-60S systems, and simulator Joint Semi Automated Forces (JSAF) systems for tactical events which utilize JMPS as part of the event. The position shall be familiar with or receive in-house training on MQ-8 Fire Scout and Mine Warfare (MIW) Mission Planning software and tools. The contractor must be a previous pilot with a military service pilot qualification within the past 5 years of initial hire to this position and have, at a minimum, basic JMPS system experience as verified by the HSC Weapons School Pacific JMPS Officer.

JOINT MISSION PLANNING SYSTEM (JMPS) SME RESPONSIBILITIES

This position will be responsible for the setup and operational (networked) linkage of multiple systems to support the planning, coordination and execution of Unit Level Training, Helicopter Advanced Readiness Program (HARP) events and Weapons School Seahawk Weapons and Tactics Program (SWTP) events in a managed Local Area Network (LAN) configuration. This position will maintain, to include installing Digital Aeronautical Flight Information File (DAFIF) updates, Compressed ARC Digitized Raster Graphic (CADRG) updates, Vector Vertical Obstruction Data (VVOD) updates, etc., and operate the JMPS/Mission Planning Lab and associated Digital Interoperability equipment (tablets, printers, etc.) at HSCWSP. This position shall be familiar with and be able to provide training on changing Internet Protocols (IP) configuration settings, mapping Network Drives, adjusting Network Attached Storage (NAS) Redundant Array of Independent Disks (RAID) settings, organizing shared window folders, imaging and reformatting drives. This position will be responsible for developing, in concert with Weapons School personnel, and scheduling advanced standardized user training for fleet HSC aircrew in all aspects of tactical JMPS utilization, Digital Interoperability, usage of portable tactical Situational Awareness (SA) systems and HSC mission planning parameters and requirements. This position will be responsible for maintaining and updating the HSCWP Tactical Standard Operating Procedures Instruction's Mission Planning/Mission Planning Annex as well as the Mission Planning Standardization Instruction. This position will communicate and coordinate with multiple fleet stakeholders to provide fleet perspective feedback into how external products or new technologies can be leveraged for mission planning and execution and will include assistance with the development of input related to Mission Planning systems capability deficiencies in support of the HSC community for submission into the Enabler - Naval Aviation Requirements Group (E-NARG) process. This position requires daily interaction with Weapons and Tactics Instructors (WTI) and must possess the ability to communicate effectively using community-specific terms and phraseology. This position shall be required from 0730 until 1600 Monday through Friday.

FRS CR COMPLETION

CRs as identified in the FRS CR COMPLETION TABLE will be based on the CR Levels identified in paragraph 4.9. The contractor shall complete all approved CRs for the assigned unit within the identified completion time. CRs will be executed each option year at the Minimum CR Number per FY level for that option year. All approved CRs shall be completed within the 12-month period of performance that they are awarded.

CR COMPLETION TABLE

Platform

ADDITIONAL OPTION CRs Additional CRs, when exercised, may be selected from any or all of the Levels in the Price Breakout Worksheet for the appropriate option period with the not to exceed quantities as follows:

CURRICULUM SUPPORT PERSONNEL

The Contractor shall provide appropriate staffing in the various disciplines required to cover all facets of curriculum revision and maintenance under this PWS. The Contractor shall be responsible for all training required to meet task order requirements. All support personnel shall be identified and all associated cost shall be proposed under a support CLIN. Support personnel may be assigned tasking for any unit.

RESUMES

The Contractor shall provide resumes for all Contractor key personnel, as defined in para 2.9. The Contractor shall provide resumes for approval for any key personnel replacements or substitutions during the period of performance of the task order, to NAWCTSD Program Management 14 days prior to the planned hire date. The Government will have up to 10 days to review and approve all resumes.

MANAGEMENT

GENERAL

GENERAL GOVERNMENT-INDUSTRY DATA EXCHANGE PROGRAM (GIDEP)

The Contractor shall maintain procedures to enable participation in the GIDEP. If not a participant already, the Contractor shall contact the GIDEP Help Desk by calling (951) 898-3207 within 30 days after task order award to obtain the guidance necessary to become a GIDEP participant. The mailing address is GIDEP Operations Center, P.O. Box 8000, Corona CA 92878-8000. Compliance with this requirement shall not relieve the Contractor from complying with other provisions of the Task Order. The Contractor shall insert this requirement in subtask orders hereunder exceeding $500,000. When so inserted, the word “Contractor” shall be changed to “Subcontractor”.

INTEGRATED PRODUCT TEAMS (IPT)

The Contractor shall participate in, document, and support an IPT structure for the duration of the Task Order (TO). The purpose of an IPT is to bring together the stakeholders that have an interest in the performance of a training program or process and concurrently make integrated decisions affecting that training program or process. IPT membership will consist of multi-functional stakeholders working together with a product-oriented focus. IPTs will be applied at various levels ranging from the overall structure of an organization to informal groups functioning across existing units. With Government input, the Contractor shall define and document the composition, structure, roles, and responsibilities of each IPT. The Contractor shall maintain a list of IPT membership. Each IPT will consist of Government and Contractor personnel and have Government and Contractor co-chairs.

GOVERNMENT DATA RIGHTS

Government data rights will be provided as identified in the TDPC basic contract.

CONFERENCES, MEETINGS AND REVIEWS

CONFERENCES AND MEETINGS

The Contractor shall conduct and participate in conferences and meetings during the performance of this T.O. The specific locations, dates, and duration of the conferences and meetings shall be agreed upon between Government Program Management (PM) and Contractor PM. Conferences and meetings will be co-chaired by a Government and Contractor representative. The Contractor shall have key personnel and support personnel to facilitate the conference or meeting. The Contractor shall publish an agenda before each conference or meeting. The Contractor shall record and maintain conference or meeting minutes. The Contractor shall prepare the Conference/Meeting Agendas and Conference/Meeting Minutes IAW CDRL B002 Conference/Meeting Agenda and CDRL B003 Conference/Meeting Minutes. Except where noted herein, conferences and meetings shall be considered fulfilled when all of the following items are completed:

a) A formal conferences or meetings has been conducted

b) All action items have been assigned and status updated

c) The Government has accepted the conferences or meetings minutes

IPT MEETINGS

The Contractor shall attend and participate in IPT meetings to be conducted throughout the entire Task Order. IPT meetings shall provide a forum suitable for maintaining a continuous interchange of ideas, issues, and to identify and resolve potential problem areas. Typically, IPT Meetings will be held via phone conference and scheduled as needed.

IN-PROCESS REVIEWS (IPR)

The purpose of an IPR shall be to exchange information, and discuss the status of the Task Order. These meetings will normally be conducted at a designated Government location but may be conducted via Defense Collaboration Services (DCS) if necessary. IPRs will normally be conducted every four months and may be combined with other meetings at the discretion of the Government. The specific methods, dates, and duration of the IPRs shall be agreed upon between the Government PM and Contractor PM.

All IPRs shall include the following topics:

a) Previous Action Items - Review of the Government and Contractor action items from the previous conference, using an action item list

b) Integrated Program Management Report (IPMR) (Integrated Master Schedule (IMS) IAW CDRL B004 Integrated Program Management Report (IPMR), (Integrated Master Schedule (IMS)) with major milestones such as: conferences, IA Certification & Accreditation (C&A) Events, and other significant dates as CR Status (i.e. submitted completed CRs by category, problematic CRs, CR Category changes, Number of CRs rejected, CRs requiring rework)

c) CDRL Status Report

d) Problem Areas – Areas that have been problematic or areas requiring Government decision and resolution

e) Program risks (i.e. personnel, schedule, IA, hardware/software obsolesces, Learning Management System (LMS), software versioning)

f) New action items

RESPONSIBILITIES AND COORDINATION

PROGRAM MANAGEMENT RESPONSIBILITIES

The Contractor shall organize, coordinate, and control the program activities to ensure compliance with the Task Order requirements and the timely delivery of the required product and services. The Contractor shall provide the necessary program management, systems engineering, design engineering, materials, services, equipment, facilities, testing, technical, logistics, manufacturing, and clerical support for the efforts described in this PWS. The Contractor shall measure, monitor, and assess the progress of the work performed under the Task Order. The Contractor shall prepare the Contractor Progress, Status and Management Report IAW CDRL B001, Contractor Progress, Status and Management Report.

CONFIGURATION MANAGEMENT COORDINATION

The Contractor shall coordinate with the Government Configuration Manager in managing all databases, data collection, change requirements, data forms, and evaluation databases. The Contractor shall provide all updates to the Government Configuration Manager for inclusion into the NAWCTSD configuration control program.

REPORTS

CONTRACTOR’S PROGRESS, STATUS, AND MANAGEMENT REPORTING

The Contractor shall define, document, manage, and apply a process to collect, analyze, track, and report a balanced and diverse set of measures and metrics. Program related measures and metrics shall reflect schedule, quality, staffing, product stability, requirements volatility, and complexity information. The Contractor shall collect and analyze the measures and metrics no less than once per month for the duration of the Task Order the Contractor shall prepare and submit the Contractor Progress, Status and Management Report IAW CDRL B001 Contractor Progress, Status and Management Report, to report the status of progress of the work performed under this Task Order.

CHANGE REQUESTS (CR) TRACKING REPORTING

The Contractor shall keep current and accurate, a real-time accessible electronic system for tracking the status of all CRs. The Contractor shall utilize a Government approved system, to provide traceability for all CRs and track all aspects of the CR process. The Contractor will submit the Contractor’s Progress, Status, and Management Report to report the status of progress of the work performed under this Task Order.

TRAINING SYSTEM STATUS MONITORING AND REPORTING

The Contractor shall monitor, track, and report the status of all platforms associated with this Task Order curriculums. The Contractor shall prepare this report IAW CDRL D003 Revisions to Existing Government Documents (Training Systems Status Report (TSSR)).

CONTRACT FUNDS STATUS REPORT (CFSR)

The Contractor shall monitor, track, and report the status of fund on all Cost Contract Line Item Number (CLIN) task and report that status. The Contractor shall prepare this report IAW CDRL B006 Contract Funds Status Report (CFSR)

RISK MANAGEMENT

The Contractor shall conduct risk management to systematically control the uncertainty in the project’s ability to meet schedule and performance requirements. The purpose of the risk management process is to continuously identify, analyze, treat, and monitor the risks to the program. The Contractor shall provide the Government visibility into the Contractor’s tools, assessment, mitigation, and control techniques. Risk identification may come from other sources, requirements and design impacts, lessons learned, earlier corrective actions, and action items. The Contractor shall define, document, manage, and apply a risk management process. The Contractor shall implement a process to collect and analyze metrics that quantitatively measure the development of risk in key areas and to identify problems in the project development life cycle as early as possible. Once identified and approved as an item that requires further attention, the Contractor shall capture and manage the risks, and assign a rating based on the probability of occurrence and the severity of outcome. The Contractor shall participate in a combined program Risk Management Board. Identified risks will be discussed during IPT meetings and communicated during the regular In-Process Reviews (IPRs). The Contractor shall report risk information, data, and analysis in the Contractor’s Progress, Status, and Management Report (CPSMR). Risk items shall remain visible in the CPSMR as an attachment, in the Government provided format, until resolved.

QUALITY MANAGEMENT

The Contractor shall define, document, manage, and apply a quality management process system IAW ANSI/ASQ Q90001-2008 or equivalent quality management system. The purpose of the quality management process is to assure that the products and implementations of the life cycle meet Contractor quality objectives and Government Requirements. The Contractor may use ANSI/ASQ Q9000-2005 for guidance.

PROCESSES AND METHODS

FLEET FEEDBACK

The Contractor shall use a Government approved method to compile, analyze, and present results to the appropriate Training Department in graphical and text format. The Contractor shall validate reporting requirements with the respective Training Department. The Contractor shall compile results and provide reports based on timeframes specified by the COR. The Contractor shall be responsible for creating user accounts as required in any electronic system used.

STUDENT SURVEYS AND FLEET FEEDBACK

The Contractor shall report on student surveys and fleet feedback using the government provided reporting format. A summary of results will be reported in CDRL F003 Training Evaluation Document (Surveys/Test Item Analysis). The QCSRR is the government provided template for reporting of CDRL F003. The contractor may make pre-approved changes to the report format.

INFORMATION MANAGEMENT

The Contractor shall define, document, manage, and apply an information management process. The purpose of the information management process is to provide relevant, timely, complete, and valid information to designated parties during the program life cycle. The Contractor shall include the status of technical data deliveries in the CPSMR.

LEARNING OBJECTIVES (LO)/TEST ITEM DATABASE

The Contractor shall create an LO database for the Fleet Replacement Squadron (FRS) courseware, if the course does not have a LO database established. The purpose of this database is to ensure all LOs are being assessed.