Att_1_SOW_ESS_FRCSE_3_May_2018_Ver_2.pdf

SOW Version 2.0 3 May 2018 Attachment 1

STATEMENT OF WORK

FOR

ENGINEERING SUPPORT GROUP AT

RESEARCH AND ENGINEERING GROUP (AIR-4.0)

ENGINEERING SUPPORT SERVICES (ESS) AT

CONTRACT

NAVAL AIR WARFARE CENTER IN SERVICE SUPPORT CENTER (ISSC) FLEET

READINESS CENTER SOUTHEAST JACKSONVILLE, FL 28533-0021

SUBMITTED BY:

Bernard Courtney Program Manager, PDX, 1.3.6.3 NAWCTSD, Orlando, FL

APPROVED BY:

Alexis Padilla AIR-4.1 Department Head NAVAIR – ISSC Jacksonville, FL https://www.facebook.com/frcsejax/photos/a.155441024484440.40588.134505066578036/946492312045970/?type=3&source=11 ii

DOCUMENT REVISION HISTORY

The following changes were made:

Affected paragraph Change All Paragraphs. Final SOW to be released with RFP.

iii

Table of Contents

Section Title Page

1. Background

1.1 Scope

1.2 Definitions

1.2.1 Commercial Item

1.2.2 Non-Developmental Item

1.3 Method of Tasking

1.3.1 SOW approach

1.4 Basis for Performance

1.4.1 Hours of Operation

1.4.1.1 FRCSE Cecil Commerce Center

1.4.1.2 FRCSE NAS Jacksonville

1.4.1.3 Other Locations

1.4.2 Government Furlough Periods

1.4.3 Federal Holidays

1.4.4 Installation Closure

1.4.5 Severe Weather Closure

1.5 Equipment and Facilities

1.5.1 Government Property

1.5.2 Cybersecurity

1.5.3 Contractor Work Spaces

1.5.4 Sources of Supply

2. APPLICABLE DOCUMENTS

2.1 Applicable Navy Documents

2.2 Applicable FRCSE Instructions And Notices

2.3 Non-Government Documents

3. REQUIREMENTS

3.1 General Requirements

3.2 Program Management

3.2.1 Mobilization

3.2.1.1 Post Award Conference (PAC)

3.2.2 Work Planning and Scheduling (N/A)

3.2.3 Fleet Support Teams (FSTs)

3.2.4 Subcontractor Management and Reporting

3.2.5 Quality Management

3.2.5.1 Quality Assurance and Applicable Documents/Processes

3.2.5.2 Government Furnished Property (GFP) Inventory

3.2.5.3 Control of Government Furnished Information (GFI)

3.2.5.4 Government Publication Resolution

3.2.5.5 Contractor’s Response

3.2.5.6 Restricted Area Access

3.2.5.7 Contractor Medical Surveillance Program

3.2.5.8 Standards of Conduct

Section Title Page iv

Work Attire

3.2.5.9 Team Lead and Supervisory Assignments

Contractor Administrative Control and Supervision Supervisory Authority

3.2.6 Configuration Management (CM)

3.2.6.1 Engineering Change Proposal Management

3.2.7 Data Preparation and Management

3.2.7.1 Contractor’s Progress, Status, and Management Report (CPSMR)

3.2.7.2 Presentation Materials

3.2.7.3 Conference Minutes

3.2.7.4 Engineering Change Proposal (ECP)

3.2.7.5 Technical Directive (TD)

3.2.7.6 Operations Security (OPSEC) Plan

3.2.7.7 Developmental Drawings/Models and Associated Lists

3.2.7.8 Total Case Incident Rate and Days Away Restricted Time (TCIR/DART)17

3.2.7.9 Software Product Specification (SPS)

3.3 Security

3.3.1 Cybersecurity and Personnel Security Requirements for Accessing Government

Information Technology (IT) Systems – Credentialing Standards

3.3.1.1 Government-Issued Personal Identification Credentials

3.3.2 Personal Security – Background Check (Physical Access to and Working on DoD

Installations)

3.3.3 Citizenship – Background Checks

3.3.4 Personal Security – Background Checks (Contractor Facility)

3.3.5 Unclassified Contractor-Owned Network Security

3.3.6 Security Requirements for Classified Programs

3.3.7 Operations Security (OPSEC)

3.4 Detailed Engineering Support Requirements

3.4.1 Existing Systems (O&M, FMS)

3.4.1.1 Engineering Data (O&M, FMS)

3.4.1.2 System Installation and Maintenance Technical Assistance (O&M, FMS)20

3.4.1.3 Engineering Investigations, Hazard Material Report and Quality Deficiency

Reports (QDR) (O&M, FMS)

3.4.1.4 Reliability and Affordable Readiness Tasks (RAAT) (O&M, FMS)

Engineering Analyses (O&M, FMS) Preventive Maintenance (PM) (O&M, FMS) Integrated Maintenance Plans (O&M, FMS) Depot Maintenance Requirements (O&M, FMS) Reliability and Affordable Readiness (RAAT) Defect Analysis (O&M, FMS)

3.4.1.5 Computer Aided Design and Manufacturing (O&M, FMS)

v

3.4.1.6 Technical Writing/Editing Tasks (O&M, FMS)

Technical Manual Source Data (O&M, FMS) Presentation Materials (O&M, FMS) Engineering Data Library (O&M, FMS)

3.4.2 New Systems (APN 1.2.3.4, FMS)

3.4.2.1 System Delivery Services (APN 1,2,3,4, FMS)

3.4.2.2 Analyses and Technical Studies (APN 1,2,3,4, FMS)

Engineering Change Proposal (ECP) (APN 1,2,3,4, FMS) ECP Configuration Impacts (APN 1,2,3,4, FMS) Product Deficiency Report (APN 1,2,3,4, FMS) ECP Implementation (APN 1,2,3,4, FMS) ECP Configuration Changes (APN 1,2,3,4, FMS) On-site Production Support (APN 1,2,3,4, FMS) Analysis of Existing Engineering Investigations, Hazard Material Reports and

Quality Deficiency Reports (APN 1,2,3,4, FMS)

3.4.2.3 Engineering Investigations, Hazard Material Reports and Quality Deficiency

Reports of New Production Systems and Components (APN 1,2,3,4, FMS)24

3.4.2.4 Reliability and Affordable Readiness Tasks (RAAT) (APN 1,2,3,4, FMS)25

Engineering Analyses (APN 1,2,3,4, FMS) Preventive Maintenance (PM) (APN 1,2,3,4, FMS)

Integrated Maintenance Plans (APN 1,2,3,4, FMS) Depot Maintenance Requirements (APN 1,2,3,4, FMS)

3.4.2.5 Computer Aided Design and Manufacturing (APN 1,2,3,4, FMS)

3.4.2.6 Technical Writing/Editing Tasks (APN 1,2,3,4, FMS)

Technical Manual Source Data (APN 1,2,3,4, FMS) Presentation Materials (APN 1,2,3,4, FMS) Engineering Data Library (APN 1,2,3,4, FMS)

3.4.3 Modifications to Existing Systems (APN 5, FMS, BP11)

3.4.3.1 System Installation, Modification, and Retrofit Services (APN 5, FMS, BP11)

3.4.3.2 Analyses and Technical Studies (APN 5, FMS, BP11)

Engineering Change Proposal (ECP) (APN 5, FMS, BP11) ECP Configuration Impacts (APN 5, FMS, BP11) Product Deficiency Report (APN 5, FMS, BP11) ECP Implementation (APN 5, FMS, BP11) ECP Configuration Changes (APN 5, FMS, BP11) Prototype Systems (APN 5, FMS, BP11) On-site Production Support (APN 5, FMS, BP11) Analysis of Existing Engineering Investigations and Hazard Material Reports

(HMR) (APN 5, FMS, BP11)

Engineering Investigations, Hazard Material Reports and Quality Deficiency

Reports of New Production Systems and Components (APN 5, FMS) vi

3.4.3.3 Reliability and Affordable Readiness Tasks (RAAT) (APN 5, FMS, BP11)29 Engineering Analyses (APN 5, FMS, BP11) Preventive Maintenance (APN 5, FMS, BP11) Integrated Maintenance Plans (APN 5, FMS, BP11) Depot Maintenance Requirements (APN 5, FMS, BP11)

3.4.3.4 Computer Aided Design and Manufacturing (APN 5, FMS, BP11)

3.4.3.5 Technical Writing/Editing Tasks (APN 5, FMS, BP11)

Technical Manual Source Data (APN 5, FMS, BP11) Presentation Materials (APN 5, FMS, BP11) Engineering Data Library (APN 5, FMS, BP11)

3.4.4 Modification of Existing Support Equipment (APN 7, FMS)

3.4.4.1 Support Equipment Installation, Modification, Refurbishment, and Support

Services (APN 7, FMS)

3.4.4.2 Analyses and Technical Studies (APN 7, FMS)

Engineering Change Proposal (ECP) (APN 7, FMS) ECP Configuration Impacts (APN 7, FMS) ECP Consideration (APN 7, FMS) Product Design Deficiency Report (APN 7, FMS) ECP Implementation (APN 7, FMS) ECP Configuration Changes (APN 7, FMS) Prototype Support Equipment Systems (APN 7, FMS) On-site Production Support (APN 7, FMS) Analysis of Existing Engineering Investigations, Hazard Material Report and

Quality Deficiency Reports (APN 7, FMS)

3.4.4.3 Reliability and Affordable Readiness Tasks (RAAT) (APN 7, FMS)

Engineering Analyses (APN 7, FMS) Preventive Maintenance (APN 7, FMS) Integrated Maintenance Plans (APN 7, FMS) Depot Maintenance Requirements (APN 7, FMS) Affordable Readiness Defect Analysis (APN 7, FMS)

3.4.4.4 Technical Writing/Editing Tasks (APN 7, FMS)

Technical Manual Source Data (APN 7, FMS) Presentation Materials (APN 7, FMS) Engineering Data Library (APN 7, FMS)

3.4.5 New Systems Research and Development (RDTE, FMS)

3.4.5.1 Analyses and Technical Studies (RDTE, FMS)

Engineering Change Proposal (ECP) (RDTE, FMS) ECP Configuration Impacts (RDTE, FMS) ECP Consideration (RDTE, FMS) ECP Implementation (RDTE, FMS) ECP Configuration Changes (RDTE, FMS)

3.4.5.2 Prototype New Systems (RDTE, FMS)

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3.4.5.3 Configuration Change Data (RDTE, FMS)

3.4.5.4 On-site Production Support (RDTE, FMS)

3.4.5.5 Analysis of Existing Engineering Investigations, Hazard Material Reports and

Quality Deficiency Reports (RDTE, FMS)

3.4.5.6 Reliability and Affordable Readiness Tasks (RAAT) (RDTE, FMS)

Engineering Analyses (RDTE, FMS) Preventive Maintenance (RDTE, FMS) Integrated Maintenance Plans (RDTE, FMS) Depot Maintenance Requirements (RDTE, FMS)

3.4.5.7 Computer Aided Design and Manufacturing (RDTE, FMS)

3.4.5.8 Technical Writing and Editing Tasks (RDTE, FMS)

Technical Manual Source Data (RDTE, FMS) Presentation Materials (RDTE, FMS) Engineering Data Library (RDTE, FMS)

3.4.6 Production Engineering Services (WCF)

3.4.6.1 Weapon Systems Engineering Services (WCF)

3.4.6.2 Quality Engineering Services (WCF)

Process and Workflow Analyses (WCF) Optimize Production Process (WCF) Production Methods Deployment (WCF)

3.4.6.2.4 Process Evaluation (WCF)

Project Engineering (WCF)

3.4.6.3 Production Analyses and Trade Studies (WCF)

ECP Configuration Impacts (WCF) Depot System Design Deficiency Report (WCF) On-site Production Support (WCF)

3.4.7 Engineering Investigations and Health Material Report (HMR) (WCF) ...37

3.4.8 Reliability Affordable Readiness Tasks (RAAT) (WCF)

3.4.8.1 Engineering Analyses (WCF)

3.4.8.2 Preventive Maintenance (WCF)

3.4.8.3 Integrated Maintenance Plans (WCF)

3.4.8.4 Depot Maintenance Requirements (WCF)

3.4.8.5 Affordable Readiness Defect Analysis (WCF)

3.4.9 Computer Aided Design and Manufacturing (WCF)

3.4.10 Technical Writing/Editing Tasks (WCF)

3.4.10.1 Technical Manual Source Data (WCF)

3.4.10.2 Presentation Materials (WCF)

3.4.10.3 Engineering Data Library (WCF)

3.4.11 Travel

3.4.12 Material

3.5 General System Engineering Support Services

3.5.1 Systems Requirements Definition

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3.5.2 Systems Requirements Analysis

3.5.3 Software Requirements Analysis

3.5.4 Software Architectural Design

3.5.4.1 Software Architectural Design Verification

3.5.4.2 Software Detailed Design

3.5.5 Implementation

3.5.5.1 Software Implementation

3.5.5.2 Software Unit Construction and Testing

Software Code Verification

3.5.5.3 Software Integration

3.5.5.4 Software Integration Verification

3.5.5.5 Software Qualification Testing

3.5.6 System Integration

3.5.7 System Qualification Testing

3.5.8 Device Transition

3.5.9 Software Installation

3.5.10 Software Product

3.5.11 System Validation

3.5.11.1 Software Acceptance Support

3.5.12 Electromagnetic Environmental Effects (E3) Engineering

3.5.12.1 Electrostatic Discharge (ESD) Management

3.5.13 Reliability and Maintainability (R&M) Engineering

3.5.13.1 Failure Reporting, Analysis and Corrective Action System (FRACAS) ...42

3.5.14 Human Systems Engineering (HSE)

3.5.15 Interoperability

3.5.16 Conferences and Reviews

3.5.16.1 System Requirements Review/System Functional Review (SRR/SFR)

3.5.16.2 FST Meetings

3.5.16.3 In-Process Reviews (IPRs)

3.5.16.4 Preliminary Design Review (PDR)

3.5.16.5 Critical Design Review (CDR)

3.5.16.6 Test Readiness Review Conferences

3.5.16.7 Technical Documentation Reviews

3.5.16.8 Production Readiness Review (PRR)

3.5.17 Commercial and Non-Developmental Items (CaNDI)

3.5.18 Parts Standardization

3.5.18.1 Replacement of Parts

3.5.19 System Safety Tasks

3.5.19.1 Personal Protective Equipment (PPE)

Hazard Prevention Safety Glasses Stamp in Shoes ix

Hazardous Materials

3.5.19.2 Safety Training

3.5.19.3 Voluntary Protection Program N/A

3.5.19.4 Foreign Object Damage (FOD)

3.5.19.5 Safety Incident Reporting

3.5.20 Product Assurance Audits and Inspections

3.5.21 Total Ownership Costs

3.5.21.1 Supportability Analysis

3.5.21.2 Technical Data Package

Technical Documentation Validation

3.5.22 Packaging, Handling, Storage and Transportation (PHS&T) N/A

3.6 Contractor Transition Period

3.7 Personnel Qualifications

3.7.1 Personnel Resumes

3.7.2 Aerospace Engineer, Stress Analysis - Senior (*)

3.7.3 Aerospace Engineer, Avionics - Senior

3.7.4 Aerospace Engineer, Avionics - Journeyman …………………………...51

3.7.5 Aerospace Engineer, Structures - Journeyman ………………………….52

3.7.6 Systems Engineer, Mechanical - Senior………………………………….52

3.7.7 Systems Engineer, Mechanical - Journeyman ……………………………52

3.7.8 Test Engineer, Engines - Senior ………………………………………….53

3.7.9 Test Engineer, Engines - Journeyman… …………………………………53

3.7.10 Logistics Engineer, Calibration - Senior………………………………….53

3.7.11 Logistics Engineer, Calibration - Journeyman……………………………54

3.7.12 Test Engineer, Materials - Senior…………………………………………54

3.7.13 Test Engineer, Materials - Journeyman…………………………………..55

3.7.14 Test Engineer, Materials - Junior…………………………………………55

3.7.15 Engineering Technician IV - Service Contract Act (SCA) 30084

3.7.16 Engineering Technician III – SCA 30083

3.7.17 Drafter / CAD Operator IV (SCA 30064)

3.7.18 Computer Scientist, - Journeyman

3.7.19 Computer Programmer III

APPENDIX

Appendix Title Page A Acronyms B List of Locations for Possible Detachments……………………………...63 C Technical Manual Contract Requirements for Engineering Support Services at Fleet Readiness Center Southeast……………………………64

Statement of Work For Engineering Support Services (ESS) Indefinite Delivery/Indefinite Quantity Contract (ID/IQC) at

Fleet Readiness Center Southeast

1. Background The Fleet Readiness Center Southeast (FRCSE), on Naval Air Station (NAS) Jacksonville, Florida, performs a wide variety of aircraft services, to include maintenance, repair and overhaul of aircraft, engines and components, as well as the full range of engineering and logistical services for aircraft. This Statement of Work (SOW) defines the basic requirements of the general tasks to be performed for Engineering Support Services (ESS) at the Fleet Readiness Center Southeast (FRCSE).

1.1 Scope

FRCSE plans to procure ESS for Fleet aircraft and weapon systems and programs that include but are not limited to the following: P-3 (and its derivatives), P-8 (and its derivatives), F/A-18, E-6, EA-6B, ALE-47 SSA, T-6, T-34, T-44, T-45, TH-57, F-5, F-16, Triton (and its derivatives), Armament Aircraft Equipment and Aerial Refueling Stores, Consolidated Automated Support System (CASS), Electro-Optics, Electronic-Warfare, Foreign Military Sales, Metrology and the various engines, structures, components and support systems associated with these and other future assigned weapon systems. Services under the full range of engineering disciplines will be required to support these efforts.

This Statement of Work (SOW) defines the basic requirements of the general tasks to be performed for Engineering Support Services (ESS) at Fleet Readiness Center Southeast (FRCSE). The contractor shall provide engineering and technical support for requirements as identified in this SOW. The contractor shall provide personnel who possess the required level of experience and qualifications to support these requirements. Contractor personnel may be required to sign non-disclosure agreements upon award of task orders for the purpose of protecting sensitive information, both government and commercial. The type and level of detail of support will vary depending upon requirements and the scope of the task order. Task orders shall be issued in accordance with this SOW. Task orders will be issued for efforts that support requirements through the different lifecycle phases of engineering projects and efforts. Indefinite Delivery/Indefinite Quantity Contract (ID/IQC) Task Orders (TOs) may include engineering support of new weapon systems, system modifications, Foreign Military Sales (FMS) and support systems, including equipment. Appendix A contains a list of acronyms, and their meanings, used in this SOW.

1.2 Definitions

The following definitions apply to this SOW.

1.2.1 Commercial Item

Per the Federal Acquisition Regulations, Part 2.101, “Commercial Item” means:

a. Any item, other than real property, that is of a type customarily used by the general public or by non-governmental entities for purposes other than governmental purposes, and--

(1) Has been sold, leased, or licensed to the general public; or

(2) Has been offered for sale, lease, or license to the general public;

b. Any item that evolved from an item described in paragraph a of this definition through advances in technology or performance and that is not yet available in the commercial marketplace, but will be available in the commercial marketplace in time to satisfy the delivery requirements under a government solicitation;

c. Any item that would satisfy a criterion expressed in paragraphs a or b of this definition, but for--

(1) Modifications of a type customarily available in the commercial marketplace; or

(2) Minor modifications of a type not customarily available in the commercial marketplace made to meet federal government requirements. Minor modifications mean modifications that do not significantly alter the non-governmental function or essential physical characteristics of an item or component, or change the purpose of a process. Factors to be considered in determining whether a modification is minor include the value and size of the modification and the comparative value and size of the final product. Dollar values and percentages may be used as guideposts, but are not conclusive evidence that a modification is minor;

d. Any combination of items meeting the requirements of paragraphs a, b, c, or e of this definition that are of a type customarily combined and sold in combination to the general public;

e. Installation services, maintenance services, repair services, training services, and other services if--

(1) Such services are procured for support of an item referred to in paragraphs a, b, c, or d of this definition, regardless of whether such services are provided by the same source or at the same time as the item;

and

(2) The source of such services provides similar services contemporaneously to the general public under terms and conditions similar to those offered to the federal government;

f. Services of a type offered and sold competitively in substantial quantities in the commercial marketplace based on established catalog or market prices for specific tasks performed or specific outcomes to be achieved and under standard commercial terms and conditions. For purposes of these services--

(1) “Catalog price” means a price included in a catalog, price list, schedule, or other form that is regularly maintained by the manufacturer or vendor, is either published or otherwise available for inspection by customers, and states prices at which sales are currently, or were last, made to a significant number of buyers constituting the general public; and

(2) “Market prices” means current prices that are established in the course of ordinary trade between buyers and sellers free to bargain and that can be substantiated through competition or from sources independent of the offerors.

g. Any item, combination of items, or service referred to in paragraphs a through f of this definition, notwithstanding the fact that the item, combination of items, or service is transferred between or among separate divisions, subsidiaries, or affiliates of a contractor; or

h. A Non-Developmental Item (NDI), if the procuring agency determines the item was developed exclusively at private expense and sold in substantial quantities, on a competitive basis, to multiple state and local governments.

1.2.2 Non-Developmental Item

Per the Federal Acquisition Regulations, Part 2.101, NDI means:

a. Any previously developed item of supply used exclusively for governmental purposes by a federal agency, a state or local government, or a foreign government with which the United States has a mutual defense cooperation agreement;

b. Any item described in paragraph a of this definition that requires only minor modification or modifications of a type customarily available in the commercial marketplace in order to meet the requirements of the procuring department or agency; or

c. Any item of supply being produced that does not meet the requirements of paragraph a or b solely because the item is not yet in use.

1.3 Method of Tasking

Government requirements issued under the basic ID/IQC will be met through individual TOs that will be issued based on the basic SOW approach. Specific TO tasking will be provided to the contractor by the government via an email tasking box, with concurrent notification, as mutually agreed to, the contractor’s site supervisor, delegated team leads and supervisors, as well as other appropriate contractor personnel. However, the email tasking box shall serve as the official government task dissemination method to the contractor. Such tasking boxes will be established for each of the support areas. The contractor shall provide to the government the names of the contractor personnel who shall be required to access official email boxes.

The contractor shall assign tasks to contractor personnel within one hour of deposit in the email tasking box and concurrently notify the respective government team lead of the assignment. The government’s tasks will identify the urgency of the request by distinguishing each as either routine, urgent or emergency with a “need by date” (NBD). The contractor’s status reports shall reflect the status of tasks with respect to the NBDs IAW Contract Data Requirements List (CDRL) B001. The contractor shall immediately notify the government in the event they have an indication that an NBD is not going to be met. Such notification shall include the extent of and reason for delay. Progress towards the completion of tasks will be tracked via the In-Service Support Workload Management System (ISS-WMS). The government will provide the contractor access to the ISS-

WMS.

This approach is described in 1.3.1 below. TOs may be issued during any phase of an engineering project or effort. TOs related to an aircraft system may be issued during any phase of the life cycle, including disposal, and may involve specific weapon systems, and their associated engines, structures, components, and support systems; on-site technical assistance; development of engineering data; engineering investigations and maintenance for aircraft systems such as:

a. P-3

b. P-8

c. F/A-18

d. E-6

e. EA-6B

f. ALE-47 SSA

g. T-6

h. T-34

i. T-44

j. T-45

k. TH-57

l. F-5

m. F-16

n. Triton

o. Armament Aircraft Equipment and Aerial Refueling Stores

p. CASS

q. Electro-Optics

r. Electronic Warfare

s. Foreign Military Sales (FMS)

t. Metrology

u. Engines

v. Structures

w. Components

x. Support Systems

1.3.1 SOW approach

In instances where the government objectives are clearly defined, the government will issue a task order based on the SOW approach. Under this approach, the government will prepare a TO specifying the requirements that refer back to the basic SOW. The government will also provide task related documentation requirements to the contractor to include identification of labor categories, estimated hours for each labor category, period of performance, and if applicable identification of material and travel. The fixed fee dollar amount will be added to the task order in accordance with the clause 5252.211-9503, Level of Effort (Cost Reimbursement) and clause 5252.232-9510, “Payment of Fixed Fee.” No fee shall be applicable to travel or material costs.

1.4 Basis for Performance

1.4.1 Hours of Operation

The start time will be determined based on the respective government customer’s hours and are subject to change as deemed appropriate by the government.

1.4.1.1 FRCSE Cecil Commerce Center

FRCSE Cecil Commerce Center (Jacksonville, FL, approximately 19 miles west of NAS Jacksonville) working hours are based on an 8- or 9-hour shift with a start time window from 0600 to 0800. 9-hour shift: Week 1 - Monday through Thursday, Friday 8-hour shift; Week 2 - Monday through Thursday. 8-hour shift: eight hours each day Monday through Friday. Working hours will be determined based on the respective government customer's hours and are subject to change as deemed appropriate by the government. The government, based on emergent urgent workload, may have the requirement to work beyond the regular work shifts defined below, including pre and post regular shift and weekends.

1.4.1.2 FRCSE NAS Jacksonville

FRCSE NAS Jacksonville working hours are based on 8-hour shifts with a start time window from 0600 to 0800. The shifts consist of eight hours each day Monday through Friday.

1.4.1.3 Other Locations

FRCSE may require contractor support at the following locations: NAS Oceana, Virginia Beach, Virginia;

Tinker Air Force Base (AFB) Oklahoma City, Oklahoma; Marine Corps Air Station (MCAS) Beaufort, Beaufort, South Carolina; NAS Corpus Christi, Corpus Christi, Texas; Seattle, Washington; and NAS Whiting Field, Milton, FL Working hours are based on 8-hour shifts with a start time window from 0600 to 0800. The shifts consist of eight hours each day Monday through Friday.

1.4.2 Government Furlough Periods

Notwithstanding any other provision of this SOW, in the event that the government reduces operations pursuant to a furlough of civilian employees of the DoD, the level of effort for the resultant contract or task order established in 5252.211-9503, Level of Effort (Cost Reimbursement) (NAVAIR) (Dec 2012) – Alt I (Dec 2012) shall be reduced for the tenure of the civilian furlough. The level of effort for the contract or task order during the civilian furlough period shall be expended at an average rate to be determined at the task order level.

The contractor is not required to remain on standby and shall take every effort to minimize its overhead costs during the reduction. At the conclusion of the civilian furlough period, the level of effort will revert to the prior rate. The contractor will not be required to immediately revert to the prior level of effort, but rather will be allowed to transition at an amount of time based on mutual government and contractor agreement to revert to the prior rate.

During the civilian furlough period, unless otherwise authorized by the Procuring Contracting Officer (PCO), the contractor shall adjust their working hours based on direction provided by the government. Therefore, Friday will not be part of the government installation work schedule. At the conclusion of the civilian furlough period, the government installation work schedule will revert to the prior established schedule. This reverting to the normal work week shall take place automatically, and will not be effected by Executive Order or an administrative leave determination.

1.4.3 Federal Holidays

Normally, the contractor will not provide services on the following federal holidays: New Year's Day, Martin Luther King Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. When a holiday occurs on a Saturday, federal employees are normally granted the previous Friday as the holiday observance period. When a holiday occurs on a Sunday, federal employees are normally granted the following Monday as the holiday observance period. There are occasions when the FRCSE reduces operations in conjunction with the following holidays: Thanksgiving Day, Christmas Day, and New Year's Day, which encompass additional non-holiday work days and weekends.

When such a notice is given, the contractor shall modify its support level for the reduced operations.

1.4.4 Installation Closure

In the event that an unforeseen installation closure occurs on a regular work day, the Contracting Officer’s Representative (COR) will have the option to reschedule the work on any day that is mutually satisfactory to the contractor and the PCO. Additionally, when said closure occurs, personnel shall secure material, equipment, vehicles, and buildings, as determined by assigned Depot personnel, in accordance with current FRCSE Instructions 3030.1 (Antiterrorism Plan), 3440.1 (Disaster Preparedness Plan), and 3030.2 (Personnel Accountability in Conjunction with Natural and Manmade Disasters).

1.4.5 Severe Weather Closure

In the event of closings due to severe weather or other hazardous situations, notification to the contractor for employees to take appropriate actions will be provided by the COR to the contractor’s designated point of contact, e.g., Program Manager.

1.5 Equipment and Facilities

1.5.1 Government Property

The government will provide special tooling, hand tools, ground support equipment and other items, materials or parts not requiring licensing or certification, in the performance of the contract. The government will maintain formal records of government property. The contractor shall exercise reasonable safeguards and care for all government-owned assets.

1.5.2 Cybersecurity

The contractor shall comply with the cybersecurity and personnel security requirements for accessing government information technology (IT) systems specified in the SOW, paragraph 3.3.1 Cybersecurity and Personnel Security Requirements for Accessing Government Information Technology (IT) Systems – Credentialing Standards.

1.5.3 Contractor Work Spaces

The contractor shall use government-provided facilities or off-site contractor facilities only for performance of contract requirements, and contractor management shall ensure that government facilities and equipment are not used for the personal gain of contractor employees. The contractor shall provide office supplies and any other resources necessary for the operation of the required ESS. All equipment and supplies provided by the contractor shall remain the property of the contractor. The Contractor’s offsite location shall be within 30 miles of FRSCE. Local travel reimbursement is not authorized.

1.5.4 Sources of Supply

The government will provide the majority of components and parts necessary for the contractor to perform the ESS requirements of the contract. If the contractor needs to purchase needed components or parts to satisfy a specific task order, the parts and components shall be purchased only after explicit, written approval from theCOR and Contracting Officer . The contractor will be reimbursed for the needed parts or components. All assets paid for by the government shall remain the government’s property.

2. APPLICABLE DOCUMENTS

The following list of documents form a part of this SOW to the extent specified herein. In the event of a conflict between documents referenced herein and the contents of this SOW, the contents of this SOW take precedence. Nothing in this SOW, however, supersedes applicable laws and regulations, unless a specific exemption has been obtained.

2.1 Applicable Navy Documents

SPECIFICATIONS

None cited

STANDARD PRACTICES:

Department of Defense (DoD)

MIL-STD-1629A - Procedures for Performing a Failure Mode Effects and Criticality Analysis (FMECA)

MIL-STD-31000A - Technical Data Packages

MIL-PRF-32070A

MIL-STD-1472G

MIL-STD-2155

MIL-STD-785B

MIL-STD-2173

MIL-STD-882E

MIL-STD-498

MIL-STD-61A(SE)

Performance Specification Test Program Sets 10 Jan Department of Defense Design Criteria Standard: Human Engineering 11 Jan 2012 Failure Reporting, Analysis and Corrective Action System (FRACAS) Reliability Program for Systems and Equipment, Development and Production Reliability-Centered Maintenance Requirements for Naval Aircraft, Weapon Systems and Support Equipment, Jan 1986

DOD Standard Practice for System Safety

Software Development and Documentation, 5 Dec 1994

Configuration Management Guidance, 7 Feb 2001

(Copies of these documents are available online at http://assistdocs.com/search/search_basic.cfm, or from the Standardization Document Order Desk, 700 Robbins Avenue, Building 4D, Philadelphia, PA 19111- 5094.)

NAVAIR Instructions:

NAVAIR 00-25-403 - Reliability-Centered Maintenance Process

NAVAIRINST 5600.14E

NAVAIRINST 13050.6A

COMNAVAIRFORINST

4790.2B

Submission of Engineering Drawings, Models and Associated Lists to Naval Air Systems Command Drawing Repository Configuration Management Policy, Procedures and Responsibilities for Aircraft Assigned to Naval Air Systems Command Aircraft Controlling Custodian Naval Aviation Maintenance Program (NAMP) Instruction

(NAVAIR Instructions are downloadable from https://homepages.navair.navy.mil/directives/index.cfm)

OTHER PUBLICATIONS:

United States Code

Title 10, Section 2451 - 2456 - Defense Standardization Program (U.S. Code is downloadable from http://uscode.house.gov/search/criteria.shtml

Federal Acquisition Regulations (FAR) http://assistdocs.com/search/search_basic.cfm https://homepages.navair.navy.mil/directives/index.cfm http://uscode.house.gov/search/criteria.shtml

FAR 52.204-9 - Personal Identity Verification of Contractor Personnel FAR 52.245-1 - Government Property FAR Part 2.101 - Definitions FAR 31.205-46 - Travel Costs (FAR Clauses are downloadable from http://farsite.hill.af.mil/vffara.htm)

DOD and Department of the Navy (DON) Security and Information Assurance (IA) Instructions, Manuals, Policy Memos, and Guidance Documents DODI 8500.01 - Cybersecurity dated 14 Mar 2014

DOD 5220.22-M - National Industrial Security Program Operating Manual, dated 28 Feb 2006

The above IA documents are available at http://nawctsd.navair.navy.mil/Resources/Library/IA/Index.cfm.

The NISPOM is available at http://www.dtic.mil/whs/directives/corres/pub1.html

Code of Federal Regulations (CFR) 5 CFR, 731.202 (b) - Criteria for Making Suitability Determinations The above regulation are available at http://www.access.gpo.gov/nara/cfr/waisidx_09/5cfr731_09.html

22 CFR, Parts 120 - 130 - Foreign Relations, Chapter I - Department of State, Subchapter M - International Traffic in Arms Regulations (The above regulations are available at http://www.pmddtc.state.gov/regulations_laws/itar.html.

29 CFR 1904

29 CFR 1910

Recording and Reporting Occupational Injuries and Illnesses Occupational Safety and Health Standards

BS OSHAS 18001:2007 - Occupational Safety and Health Management Systems Requirements

(OSHA standards are downloadable from http://www.osha.gov)

2.2 Applicable FRCSE Instructions And Notices

3030.1 13200.1

- Antiterrorism Plan Electromagnetic Interference/Electrostatic Discharge Controls

4790.111A - Foreign Object Damage Prevention http://nawctsd.navair.navy.mil/Resources/Library/IA/Index.cfm http://www.dtic.mil/whs/directives/corres/pub1.html http://www.access.gpo.gov/nara/cfr/waisidx_09/5cfr731_09.html http://www.pmddtc.state.gov/regulations_laws/itar.html http://www.osha.gov/

5103.3A - Hazard Prevention, Safety Inspection, and Safety and Health Deficiency Abatement

5090.14A - Hazardous Material Control and Management 5090.3D - Hazardous Waste Management 5103.15B 5239.1 5510.14

5103.9A 12700.1 5103.24

5103.2A 5103.4A 5103.13 5070.1B 5215.6 5500.5A 3440.1 3030.2

5103.8

Heavy Metals Control Program Information Systems Acceptable Use Information, Personnel, and Industrial Security Procedures Personal Protective Equipment Program Proper Wearing Apparel Within FRCSE Review of Engineering Drawings, Plans, and Specifications Safety and Occupational Health Program Safety and Occupational Health Related Training Sight Conservation Program Technical Data Management Procedures Technical Directive Validation/Verification Procedures Physical Security Disaster Preparedness Plan Personnel Accountability in Conjunction with Natural and Manmade Disasters Accident and Occupational Health Injury/Illness Reporting

The current version of these documents will be available after contract award on FRCSE intranet website.

2.3 Non-Government Documents

INDUSTRY STANDARDS

American National Standards Institute (ANSI)/American Society for Quality (ASQ)

ANSI/ASQ Q9000-2015 - Quality Management Systems - Fundamentals and Vocabulary

ANSI/ASQ Q9001-2015 - Quality Management Systems – Requirements ANSI/ASQ Q9004-2009 - Quality Management Systems - Guidelines for

Performance Improvements ANSI/ASQ E14001-2015 - International Organization for Standardization

Environmental Management Systems – Requirements AS 9100-2009 - Aerospace Standard Quality Management ANSI Z41-1999 - American National Standards For Personal Protection –

Protective Footwear ASTM F-2412-2005 - Standard Test Methods for Foot Protection

ASTM F-2413-2005 - Standard Specification for Performance Requirements for Protective Footwear

ASME Y.14.100-2013 - American Society of Mechanical Engineers Engineering Drawing Practices 30 July 2013

SAE JA1000-1 - FMECA Report (Copies of the above documents are available from www.ansi.org or Global Engineering Documents, 15 Inverness Way, East Englewood, CO 80112.)

International Organization for Standardization/International Electro-technical Commission (ISO/EIC)

(Copies of this document are available from http://www.ansi.org)

Institute of Electrical and Electronics Engineers (IEEE)/Electronic Industries Alliance (EIA) ANSI/IEEE Std 1008-1987 - IEEE Standard for Software Unit Testing

IEEE Std 12207-2008, 2nd Edition

- Systems and Software Engineering – Software life cycle processes

IEEE Std 29148-2011 - Systems and Software Engineering – Life Cycle Processes – Requirements Engineering

IEEE Std 15288-2015 - Systems and Software Engineering – System Life

Cycle Process

(Copies of this document are available from http://www.ieee.org/ or IEEE Service Center, 445 Hoes Lane, Piscataway, NJ 08854-1331.)

3. REQUIREMENTS

3.1 General Requirements

The requirements defined herein form the basis for all work to be performed for the government on the resultant ID/IQ contract. The contractor shall perform engineering and technical support functions on various types of aircraft and associated aircraft components and programs, which include, but are not limited to the following: P- 3 (and its derivatives), P-8 (and its derivatives), F/A-18, E-6, EA-6B, ALE-47 SSA, T-6, T-34, T-44, T-45, TH- 57, F-5, F-16, Triton, Armament Aircraft Equipment and Aerial Refueling Stores, CASS, Electro-Optics, Electronic-Warfare, Foreign Military Sales, Metrology and the various engines, structures, components and support systems associated with these and other future assigned weapon systems. ESS shall be performed both off-site at contractor facilities and onsite at government facilities, to include all FRCSE, detachments, and remote sites, inside the Continental United States (CONUS). The contractor shall have administrative facilities within 30 miles of FRCSE Jacksonville. Approximately 90% of contractor support shall be provided on or around FRCSE Jacksonville, FL with approximately 10% of contractor support at detachment locations, per paragraph 1.4.1.3.

http://www.ansi.org/ http://www.ansi.org/ http://www.ieee.org/

When task orders require performance in other than FRCSE, the applicable Wage Determination (WD) will be included in the task order. Contractor work performed under the contract shall be verified and validated by the government unless waived.

3.2 Program Management

The contractor shall designate one individual, such as a Program Manager, whom shall serve as the overall manager and administrator for the contractual effort, and shall act as the primary interface and point of contact with government program authorities and representatives regarding corporate matters, and shall organize, coordinate, and control the program activities to ensure compliance with the contract requirements and the timely delivery of the required product and services. The contractor shall provide the necessary program management, systems engineering, design engineering, materials, services, equipment, facilities, testing, technical, logistics, and manufacturing support for the efforts as required and specified in the individual TO.

The contractor shall measure, monitor, and assess the progress of the work performed and costs incurred under the contract. The contractor shall prepare the Contractor’s Progress, Status, and Management Report (CPSMR) in accordance with CDRL B001.

3.2.1 Mobilization

The mobilization period is for a period not-to-exceed 90 days prior to the Service Start Date (SSD). This period shall be utilized to allow the contractor to attain logistical competence of requirements, hire and train contractor personnel, obtain appropriate personal security clearances in accordance with paragraph 3.3.2 (Note: a separate Facility Clearance at the Secret level is required by the contract award in accordance with paragraph 3.3.6), and obtain base auto passes. All personnel shall be hired, trained, and in place by the completion of the mobilization period. Upon completion of the mobilization period, the contractor shall assume full responsibility for all ESS. In cases where the contractor has hired the incumbent’s personnel, the contractor shall present to the COR documentation which verifies that the qualifications of existing personnel are current and valid. Upon completion of the mobilization period, the contractor shall assume full responsibility for all ESS. During this period, as an On-The-Job Training (OJT) function, the contractor may observe all maintenance tasks being performed by the transitioning contactor, provided that observation does not interfere with maintenance services. Lastly, a joint on-site mobilization review shall be conducted on or about the 10th day following the first complete calendar month after contract award for the purpose of discussing contractor preparation and readiness to assume responsibility for full performance of contractual requirements in support of this SOW.

Contractor personnel qualifications, to include resumes, shall be delivered during the mobilization period and on a periodic basis in accordance with CPSMR CDRL (B001).

3.2.1.1 Post Award Conference (PAC)

The first conference will be the PAC, which will be held within 15 days after contract award; the date shall be coordinated between the contractor and the government. The purpose of the conference shall be to establish the framework for contractor and government interaction during the performance period of the contract, as well as introduce contractor and government personnel, discuss contract overview details of the upcoming effort, and resolve any concerns that may arise as a result of the discussion. Additionally, the contractor shall be prepared to discuss its proposed mobilization approach with the government team. The conference will be held aboard Naval Air Station Jacksonville, in Jacksonville, FL. The contractor shall prepare presentation materials and conference minutes for the PAC in accordance with DID DI-MGMT-81605 and DID DI-ADMN-81250A.

The contractor shall prepare a presentation to include:

a. Introduction and contract overview

b. Discuss SOW requirements

c. Discuss data management process

d. Program specific Quality Assurance (QA) (to include Software QA)

e. Program specific OPSEC and cybersecurity implementation plans

f. Updated team contact list (names, IPT and FST memberships, phone numbers, and email address)

g. Metrics collection process, analysis, and reporting

3.2.2 Work Planning and Scheduling (N/A)

3.2.3 Fleet Support Teams (FSTs)

The contractor shall support the FSTs for the duration of the TO. FST membership consists of multi-functional personnel (government and contractor) working together with a product or service oriented focus. Each FST is empowered to make critical life cycle decisions regarding each product, service or process within its purview.

FST minutes will be delivered on a periodic basis in accordance with the CPSMR CDRL (B001).

3.2.4 Subcontractor Management and Reporting

The contractor shall manage all subcontracts. The contractor shall ensure the timely award of subcontracts, the integration of the subcontractor's plans into appropriate schedules, and the monitoring of the subcontractor's staffing plans, to include the execution of those staffing plans to the required levels with the required skills.

The contractor shall ensure that the subcontractor’s efforts, to include technical, quality, configuration management, and risk processes are accomplished per contract requirements. The contractor shall ensure that subcontractor’s use objective criteria to measure performance.

3.2.5 Quality Management

The contractor shall define, document, manage, and apply a quality management process IAW IEEE Std 12207- 2008, sections 6.2.5 and 7.2.3; ISO 9001-2015 (or equivalent quality management system); ISO 14001-2015 (Environmental Management Systems) and AS 9100-2009 (Aerospace Quality Management). The quality management processes are required in order to maintain FRCSE compliance with ISO 9001-2015, ISO 14001- 2015, and AS 9100-2009 quality standards. The contractor may use ISO 9000:2015 and ISO 9004-2009 for guidance.

3.2.5.1 Quality Assurance and Applicable Documents/Processes

FRCSE is ISO 9001-2015 registered and compliant. In accordance with ISO requirements, individual task orders shall identify procedures to document standardized processes for receipt, assignment, performance and oversight of assigned work, which the task order must conform to during the performance of this requirement.

The nature of these ISO procedures is such that they identify applicable technical guidance and standardized output formats for assigned work. The contractor has the prerogative, within the framework of these identified standards, to utilize personal judgment and professional aptitude in how the specific tasks are accomplished.

The contractor shall comply with the ISO procedures.

The services under the contract shall include provision of newly developed documents, updated documents, and reports (refer to Data Preparation and Management Paragraph). These deliverables will require 100% review by the assigned TOCOR. Each deliverable will be reviewed for schedule and quality compliance. The government will use respective inspection procedures 100% of the time for all contractor rendered services. The inspection procedures will be the primary quality assurance method for monitoring compliance with the quality and schedule requirements.

3.2.5.2 Government Furnished Property (GFP) Inventory

The Government will provide all necessary parts, tools, equipment, material, and technical publications in the performance of this contract to contractor personnel in order to complete task orders. The government will provide a government-owned laptop to specific contractor employees who need access to government-owned IT systems outside of FRCSE base facilities on an as-needed basis only. In these cases, the contractor shall be responsible and personally-liable for protection and care of the laptop. The contractor shall not utilize any GFP and GFI for purposes other than those authorized for the performance of this contract. All GFP and GFI is the property of the U.S. Government and is not to be transferred by any individual or agency, public or private, without the express written approval of the Contracting Officer, except as required for the specific performance of the task order. Both the Government and Contractor will maintain formal records of government property.

The Contractor shall exercise reasonable safeguards and care for the GFP. The contractor shall comply with the following regulations: FAR 52.245-1, DFARS 252.245-7001, and DFARS 252.245-7002.

3.2.5.3 Control of Government Furnished Information (GFI)

The government will provide GFI in accordance with section J of the contract and as identified in individual TOs. The contractor shall consider the GFI to be provided without modification. Additions or modifications to the GFI list shall be mutually agreed to between the contractor and the government. When required in an individual TO, the contractor shall perform the following tasks to control GFI as part of the quality management process:

a. Ensure receipt of GFI

b. Examine upon receipt, consistent with practicality, to detect damage, completeness, and proper type

c. Provide storage that precludes deterioration

d. Observe applicable information security classification regulations

e. Identify and protect from improper use or disposition

f. Perform periodic inventory

g. Validate the accuracy

h. Report IAW the terms and conditions of the contract and the individual TO

3.2.5.4 Government Publication Resolution

When discovered, the contractor shall notify the government that GFI, to include aircraft documentation, conflicts with another article of documentation. The government reserves the right to determine which documentation is accurate and will reconcile the discrepancy accordingly.

3.2.5.5 Contractor’s Response

The contractor’s response to all work requests shall be continual, excluding lunch and scheduled breaks. As needed for emergent specific maintenance tasks and application of direct labor maintenance efforts, the contractor may receive task direction from the government.

3.2.5.6 Restricted Area Access

Performance of work in restricted areas, such as access to the Flight Line, shall require additional access badge procedures and active Information Technology (IT) Level 2 clearance IAW the latest version of FRCSE Instruction 5510.14 (Information, Personnel, and Industrial Security Procedures), 5239.1 (Information Systems Acceptable Use), and 5500.5A Physical Security Manual.

3.2.5.7 Contractor Medical Surveillance Program

The contractor is solely responsible for the protection and treatment of contractor employees suffering on-the-job illness or injury. If a contractor employee departs the FRCSE or ceases work, due to illness or injury, the contractor shall notify, by phone or email, the government supervisor of the respective work area, as well as the COR. The contractor shall also comply with the reporting requirements of 29 CFR 1904, Recording and Reporting Occupational Injuries and Illnesses.

3.2.5.8 Standards of Conduct

The contractor shall not employ any person whose employment under the contract could in any way result in a conflict of interest with the mission of the FRCSE. All personnel employed by the contractor in the performance of this effort, or any agent of the contractor entering the government installation shall obey all regulations of the installation and FRCSE. The contractor shall be responsible for employee competency and conduct and for taking disciplinary actions with respect to its employees. The removal from the job site of contractor personnel shall not relieve the contractor of the requirement to provide personnel to perform the specified tasks outlined in this SOW.