Encl 1_MCAS_Iwakuni_CPG_PWS_Sources_Sought.pdf

0100000 – General Information

Table of Contents

Spec Item Title

1 General Information

1.1 Outline of Services

1.2 Acquisition of Additional Work

1.3 Background Information

1.4 Navy PBSA Approach

1.5 Standard Template

1.6 Related Information

1.7 Verification of Workload and Conditions

1.8 Contractor's Knowledge

1.9 Technical Proposal Certification

Spec Item Title Description

1 General Information

1.1 Outline of Services Except where otherwise stated, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide the services outlined below and described in this Performance Work

Statement (PWS) at U.S. Marine Corps Air Station (MCAS) Iwakuni, Japan and outlying areas supported by the Installation, including Atago

Hills, Atago Sports Complex, and SOFU Communication Site by means of a performance-based contract that is comprised of both Recurring Work and Non-Recurring Work Items.

The PWS is organized into annexes. Annex 1 is "General Information".

Annex 2 contains the on-site project management and administration requirements. Annexes 3 through 18 contain the technical requirements.

The annex numbers are identified as 1 through 18 in the description column, but the fully expanded annex numbers include seven digits (e.g., Annex 1 expanded number is 0100000 as shown in the header row at the top of this page).

Annex 1 General Information

0100000 General Information

Annex 2 Management and Administration

0200000 Management and Administration

Annex 3 Command and Staff

Annex 4 Public Safety

Annex 5 Air Operations

Annex 6 Port Operations

Annex 7 Ordnance

Annex 8 Range Operations

Annex 9 Health Care Support

Annex 10 Supply

Annex 11 Personnel Support

Annex 12 Morale, Welfare and Recreation Support

Annex 13 Galley

Annex 14 Housing

Annex 15 Facilities Support

1503010 Custodial

1503020 Pest Control

1503050 Grounds Maintenance and Landscaping

Annex 16 Utilities

Annex 17 Transportation

Annex 18 Environmental

1.2 Acquisition of

Additional Work

The Government reserves the right to acquire additional services at additional locations, within the scope of the annexes and areas included in

Spec Item 1.1 Outline of Services, in addition to the services and locations identified in the requirements of this contract. Additional services will be incorporated into the contract in accordance with the CHANGES clause, SECTION I or ordered under the non-recurring work provisions of the contract. Items of work not covered by this contract but within the general intent are considered in the scope of this contract.

1.3 Background Information The intent of this solicitation is to obtain custodial, grounds maintenance, and pest control services to maintain a safe and comfortable environment in and around MCAS Iwakuni facilities. The contract is a performance-based specification relying on the Contractor’s experience and expertise determining the best method of providing these services.

MCAS Iwakuni home page can be found using the following link:

http://www.mcasiwakuni.marines.mil/.

1.4 Navy PBSA Approach The Navy’s approach to performance-based service acquisition (PBSA) includes four component parts, which are:

1) performance outcomes

2) measurable standards

3) consideration of incentives

4) performance assessment plan

1.5 Standard Template Key to implementing the PBSA approach is using a standard template that ensures Navy-wide consistency yet affords appropriate tailoring to meet local needs.

The standard template contains 18 standard annexes. Annex 1 will always contain General Information that is relevant to the entire scope of the contract. Annex 2 contains Management and Administration requirements that are relevant to the entire scope of the contract. Annexes 3 through 18 and their associated sub-annexes contain the General Information, Management and Administration requirements, Performance Objectives, Related Information, and Performance Standards that are relevant to that technical annex. Except where otherwise stated, Annexes 3 through 18 and their associated sub-annex requirements are not relevant to one another. Within each technical annex and sub-annex, the organization of information and requirements are also standardized. Specification Item 1 will always contain General Information. Specification Item 2 will always contain the Management and Administrative requirements. Specification

Item 3 will always contain the Recurring Work requirements.

Specification Item 4 will always contain the Non-Recurring Work requirements. Requirements and standards for higher level specification items apply to all subordinate specification items, e.g., Specification Item

3 standards apply to all recurring work specification items. Specification

Item 3.1 is applicable to all 3.1 subordinate specification items.

Specification Items 3.2 and 3.3 are not considered subordinate to 3.1 nor are they considered subordinate to one another. All costs associated with

Annexes 1 and 2 and Specification Items 1 and 2 shall be priced, and their price shall be allocated pro rata share to the Exhibit Line Items.

1.6 Related Information There are four types of Related Information that can be found in the

Description and Related Information columns of the specification as follows:

Informational Notes as used throughout this PWS provides additional information to offerors’ to be used in developing a thorough understanding of the work to be performed in this contract. Any block of text marked

“Informational Notes” throughout Annexes 1 through 18 and their associated sub-annexes are subject to this disclaimer. Offerors’ may not rely upon the "Informational Notes" as material representations of the

Government. Information provided in "Informational Notes" does not create a contractually binding requirement on either party.

Clarifying Information describes client expectations in a more detailed manner than the Performance Objective and Performance standard alone.

http://www.mcasiwakuni.marines.mil/

Constraining Information describes limitations to the work performed to meet the Performance Objective and Performance Standard.

Requirement Information further describes client requirements associated with each Performance Objective.

1.7 Verification of

Workload and

Conditions

Throughout the PWS, the workload data is generally referred to as being located in Sections C and J. Section C provides data such as descriptions, specifications, and the statement of work. Section J provides data such as system descriptions, maps, floor plans, and tables to represent the type and location of services to be provided.

All facilities, systems, and assets identified in this contract shall be accepted by the Contractor in "AS-IS" condition. The Contractor is fully responsible for all work up to and including the limits of liabilities specified.

As prescribed in FAR 52.237-1, offerors’ or quoters are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

1.8 Contractor's Knowledge The Navy expects to receive insightful management from its contractors.

This management shall include the knowledge, skills, authority and willingness to use contractor resources to find better ways of serving Navy clients’ strategic and operational goals and objectives. The Navy's use of performance-based objectives evidences this principle. Although performance work statements will typically contain several levels of performance assessment, the Navy wants its contractors to exercise maximum discretion within bounds of prudent risk management to adjust processes and resources needed to reach specified objectives at the highest performance level.

1.9 Technical Proposal

Certification

The Contractor warrants that its proposal including, but not limited to, proposed approaches, staffing, methodology, or work plans, will meet the performance objectives and standards set forth in this contract during execution thereof. The Contractor is not excused from meeting such performance objectives and standards in the event such proposal proves inadequate as conceived or executed to meet such performance objectives and standards. The Contractor understands that it bears all of the cost and performance risk associated with adopting acceptable additional (and/or alternative) means or methods of meeting the performance objectives and standards.

0200000 – Management and Administration

Spec Item Title 2 Management and Administration

2.1 Definitions and Acronyms

2.2 General Information

2.2.1 Government Regular Working Hours

2.2.1.1 Observed Federal Holidays

2.2.1.2 Restriction to Contractor Working Hours

2.2.2 Requirements Hierarchy

2.3 General Administrative Requirements

2.3.1 Required Conferences and Meetings

2.3.2 Partnering

2.3.2.1 Informal Partnering

2.3.2.2 Contract Partnering Administration

2.3.2.3 Contract Partnering Session Attendees

2.3.3 Permits and Licenses

2.3.4 Insurance

2.3.4.1 Certificate of Insurance

2.3.4.2 Minimum Insurance Amounts

2.3.5 Protection of Government Property

2.3.6 Directives, Instructions, and References

2.3.7 Invoicing Procedures

2.3.8 Forms

2.3.9 Contractor Safety Self Evaluation

2.3.10 Performance Evaluation

2.4 Government-Furnished Items

2.4.1 Government-Furnished Property (GFP)

2.4.2 Government-Furnished Facilities (GFF)

2.4.3 Government-Furnished Vehicles and Equipment

2.4.4 Government-Furnished Utilities

2.5 Contractor-Furnished Items

2.6 Management

2.6.1 Dissemination of Information

2.6.2 Work Reception

2.6.3 Work Control

2.6.4 Work Schedule

2.6.5 Deliverables

2.6.6 Service Interruptions

2.6.7 Quality Management System (QMS)

2.6.7.1 Quality Management (QM) Plan

2.6.7.2 Quality Inspection and Surveillance

2.6.7.3 Quality Inspection and Surveillance Report

2.6.8 Property Management Plan

2.7 Personnel Requirements

2.7.1 Key Personnel

2.7.1.1 Project Manager (PM)

2.7.1.2 Quality Manager (QM)

2.7.1.3 Site Safety and Health Officer (SSHO)

2.7.1.4 Environmental Manager

2.7.2 Employee Requirements

2.7.2.1 Employee Certification and Training

2.7.2.2 Employee Appearance

Spec Item Title

2.7.2.3 Employee Conduct

2.7.2.4 Identification as Contractor Employee

2.7.2.5 Removal of Employees

2.7.2.6 Proof of Legal Residency

2.7.3 Service Contract Reporting (SCR)

2.8 Security Requirements

2.8.1 Employee Listing

2.8.2 Vehicles

2.8.3 Passes and Badges

2.8.4 Access to Installation

2.8.4.1 DBIDS Program

2.8.4.2 DBIDS Credentials

2.8.5 Access to Buildings

2.8.6 Access Arrangements

2.8.6.1 Escort Arrangement for Secured Areas

2.8.7 Security Clearances

2.8.8 Employee Status

2.8.9 Permission to Use a Camera

2.8.10 Permission to Use a Commercial Radio Transmitter

2.8.11 Permission to Use Heavy Equipment

2.9 Contractor Safety Program

2.9.1 Contractor Safety Requirements

2.9.1.1 Total Case Rate (TCR)

2.9.1.2 Lost Time Incident Rate (LTIR)

2.9.2 Accident Prevention Plan (APP)

2.9.3 Activity Hazard Analysis (AHA)

2.9.4 Safety and Occupational Health (SOH) Risks and Compliance Plans

2.9.4.1 Alcohol and Drug Abuse Prevention Plan

2.9.4.2 Chemical Hazard Communication Program

2.9.4.3 Confined Space Program

2.9.4.4 Critical Lift Plan

2.9.4.5 Fall Prevention and Protection Plan

2.9.4.6 Pathogen Exposure

2.9.5 Crane Operations

2.9.5.1 Crane Inspections

2.9.5.2 Rigging Gear

2.9.5.3 Crane Operators

2.9.6 Accident and Damage Reporting

2.9.6.1 Accident Reporting and Notification Criteria

2.9.7 Fire Protection

2.9.8 Monthly On-Site Labor Report

2.9.9 OSHA and/or Japanese Labor Standards Inspection Office (LSIO) Citations and Violations

2.9.10 Safety Inspections and Monitoring

2.9.11 Safety Certification

2.9.12 Safety Apparel on Jobsites

2.9.13 Emergency Medical Treatment

2.9.14 Excavations

2.10 Environmental Management and Sustainability

2.10.1 Energy Management Program

2.10.1.1 Water Conservation Plan

Spec Item Title

2.10.1.2 Energy Efficient Products

2.10.2 Environmental Protection

2.10.2.1 Sampling, Testing and Laboratory Services

2.10.2.2 Solid Waste Management and Recycling

2.10.2.3 Non-Regulated Waste Disposal

2.10.2.4 Regulated Waste Disposal

2.10.2.5 Spill Prevention, Containment, and Clean-up

2.10.2.6 Hazardous Material Management

2.10.2.7 Protection of Endangered and Threatened Species (Flora and Fauna)

2.10.2.8 Noise Control

2.10.2.9 Asbestos Containing Material (ACM)

2.10.3 Sustainable Procurement and Practices

2.10.3.1 Environmentally Preferable Products

2.10.3.2 Use of Recovered Materials

2.10.3.3 Use of Biobased Products

2.11 Disaster Preparedness

2.12 Technical Library

2.13 Warranty Management

2.14 Recurring Work Procedures

2.14.1 Recurring Work Preparation of Proposals

2.14.2 Notification to the Government for Work Above the Recurring Work Limitations

2.14.3 Recurring Work Exhibit Line Item Numbers (ELINs)

2.15 Non-Recurring Work

2.15.1 Unit Priced Task (UPT) Work (Non-Negotiated)

2.15.1.1 Acceptance and Performance

2.15.1.2 Invoicing and Receiving Payment

2.15.2 Unit Priced Labor (UPL)Work (Negotiated)

2.15.2.1 Non-recurring Work Preparation of Proposals

2.15.2.1.1 Labor Requirements

2.15.2.1.2 Direct Material and Construction Equipment Requirements

2.15.2.2 Blanket Task Order (BTO)

2.15.2.3 Issuance of Final Task Order

2.15.3 Non-Recurring Work ELINs

0200000 - Management and Administration

2 Management and

Administration

2.1 Definitions and

Acronyms

Definitions and Acronyms are listed in J-0200000-01.

2.2 General

Information

2.2.1 Government

Regular Working Hours

The Government's regular working hours are from 0800-1630, five days per week, Monday through Friday, except observed Federal holidays. Exceptions to the regular hours of operation are detailed in subsequent sections of this performance work statement (PWS). Work in certain annexes or sub-annexes require Contractor continuous operations, 24 hours a day, every day of the year including holidays. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside Government regular working hours must be authorized by the Government prior to commencement of work.

2.2.1.1 Observed Federal

Holidays

The Government observes the following holidays:

− New Year’s Day − Martin Luther King Jr.’s Birthday − President’s Day − Memorial Day − Juneteenth National Independence Day − Independence Day − Labor Day − Columbus Day − Veterans’ Day − Thanksgiving Day − Christmas Day

2.2.1.2 Restriction to

Contractor Working Hours

The Contractor’s regular working hours for this contract are from 0630-1900, Sunday through Saturday, including holidays. Refer to Spec Item 2.8.4 for work outside the Contractor’s regular working hours.

If the Contractor wishes to work outside of the Government's regular working hours for the Contractor’s convenience, the Contractor shall submit a written Request to Work Outside Government’s Regular Working Hours per Section F. Excludes work to be performed during specified hours. Any services performed outside the Government’s regular working hours shall be provided at no additional cost to the Government.

2.2.2 Requirements

Hierarchy

Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1 and so on.

Likewise, Performance Standards specified at a lower digit level (i.e. spec item 3.1.1, 3.1.2, 3.1.2.1) apply when performance is assessed at a higher tier (i.e., spec item 3.1) based on the composite work requirements.

2.3 General

Administrative Requirements

2.3.1 Required

Conferences and Meetings

The Contractor shall attend administrative and coordination meetings. The Contractor shall provide Sign-in Sheets and prepare Meeting Minutes of all meetings, and submit per Section F for review and comments. Comments received within two working days shall be incorporated into the minutes and a copy of the final revision shall be submitted per Section F for concurrence.

Required meetings may be held remotely as directed by the Contracting Officer (KO).

2.3.2 Partnering The Government requires cohesive partnerships with its Contractors and subcontractors. Key stakeholders, including the supported commands who may receive services, principal individuals from Naval Facilities Engineering Systems Command (NAVFAC), the performance assessment team, and representative(s) of the Installation(s) will be invited to participate in the partnering process. Key members of the prime and sub-contractor teams, including senior management personnel must participate. The partnership will draw on the strength of each organization in an effort to achieve quality contract services done right the first time, within the contract price, as scheduled, and without any safety mishaps. NAVFAC P-204 Facility Support Contracts Partnering Guide contains the framework necessary for consistent implementation of partnering for Facility Support Contracts (FSCs).

2.3.2.1 Informal Partnering The KO shall organize the initial Partnering Meeting with key personnel of the project team, including Contractor's personnel and Government personnel.

The initial session will be scheduled concurrent with the Pre-Performance Conference and held no later than 30 days after award and will be held at a Government provided facility as designated by the KO.

The Initial Informal Partnering Session may be conducted and facilitated using electronic media (a video and accompanying forms) provided by KO.

The senior Government stakeholder present will lead the meeting, however, the Contractor’s Project Manager (PM) or senior representative is encouraged to participate as co-lead.

The Partners will determine the frequency of the follow-on sessions.

2.3.2.2 Contract Partnering

Administration

Upon award, the Administrative Contracting Officer (ACO) will contact the Contractor, supported command(s), Region, and Installation(s) stakeholders, and the performance assessment team to discuss implementation of partnering.

A partnership agreement, The Charter, should be in place as early as possible so issues arising, even before work begins, can be resolved using the issues resolution process.

Replacement of Core Management Team members (stakeholders who attended the initial session and manage the contract work day-to-day) is discouraged since it will disrupt the synergy that has been developed. If replacement of a team member proves to be unavoidable, a follow-on partnering session must be held to officially turn the responsibilities of the position over to the new member.

The Core Management Team consisting of the attendees below must be present during the initial and all follow-on partnering sessions. These are the core mandatory attendees. Other stakeholders may attend if they desire or as recommended by the partners.

2.3.2.3 Contract Partnering

Session Attendees

The Contractor shall bring the necessary personnel to successfully partner on this contract. Asterisk indicates mandatory personnel.

President/Vice President

∗ PM

∗ Quality Manager (QM) Site Safety and Health Officer (SSHO)

2.3.4 Permits and

Licenses

The Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable

Federal, host nation (Japanese), prefecture, and local laws and regulations.

The Contractor shall submit copies of Permits and Licenses per Section F.

2.3.5 Insurance The Contractor shall submit a Certificate of Insurance per Section F as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with (IAW) the Federal Acquisition Regulation (FAR) Clause 52.228-5, INSURANCE – WORK ON A GOVERNMENT INSTALLATION. This insurance must be maintained during the performance period.

2.3.5.1 Certificate of

Insurance

The Certificate of Insurance shall provide for at least 30 calendar days written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause. The Contractor shall submit Written Notice of Cancellation or Material Change in Policy Coverage per Section F.

2.3.5.2 Minimum

Insurance Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

• Comprehensive General Liability: ¥50,000,000 per occurrence

• Automobile Liability: ¥20,000,000 per person, ¥50,000,000 per occurrence for bodily injury, ¥2,000,000 per occurrence for property damage

• Workmen's Compensation: As required by Japanese worker's compensation and occupational disease statutes

• Employer's Liability coverage: ¥10,000,000

• Other as required by Japanese law

2.3.6 Protection of

Government Property

During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of Contractor negligence under this contract to their original condition at no cost to the Government.

2.3.7 Directives, Instructions, and References

Department of Defense (DoD), Secretary of the Navy (SECNAV), Chief of Naval Operations (OPNAV), and other applicable Directives, Instructions, and References are listed in J-0200000-02 and throughout the various Performance Work Statements and their respective J Attachments. The Contractor shall comply with the most current version of directives, instructions, and references including versions published during the term of the contract.

Publications from U.S. Government agencies can be obtained from the Federal Facility Criteria website at https://www.wbdg.org/ffc/federal-facility-criteria. The Contractor shall obtain commercial publications as required for their use and these publications shall remain the property of the Contractor.

2.3.8 Invoicing

Procedures

Refer to Section G for invoicing instructions. The Contractor shall complete the Invoice Form, obtain the Government’s signature, and upload the Government-signed Invoice Form when invoicing. Refer to Invoice Form in J-0200000-03 for sample.

Invoices shall be submitted in a format compatible with the most recent Government installed Microsoft Office Version (currently 365). Invoice data shall be capable of being sorted by Contract Line Item Number (CLIN), annex/sub-annex, spec item, spec item title, and Exhibit Line Item Numbers (ELIN)/Sub-ELIN.

https://www.wbdg.org/ffc/federal-facility-criteria https://www.wbdg.org/ffc/federal-facility-criteria

2.3.9 Forms Forms referenced in this Annex, e.g. accident reporting, and damage reporting are included among the Forms in J-0200000-03.

2.3.10 Contractor Safety

Self-Evaluation The Contractor shall complete the Contractor Safety Self-Evaluation Checklist monthly per Section F, and submit with the Contractor’s monthly invoice. An acceptable score of 90 or greater is required. Failure to submit the completed Safety Self-Evaluation Checklist or achieve a score of at least 90 may result in retention of up to 10 percent of the invoice voucher. The Contractor Safety Self-Evaluation Checklist is provided in J-0200000-03.

2.3.11 Performance

Evaluation

The Contractor’s performance will be evaluated using the Contractor Performance Assessment Reporting System (CPARS) located on the website https://www.cpars.gov. On-line training for Contractor personnel is available on the website.

The Contractor shall provide the Government with the name, phone number and e-mail address of the “Contractor’s Representative” that will be responsible for receipt and review of draft performance evaluations prepared by the Government. It is the Contractor’s responsibility to keep this contact information current and provide changes per Section F.

2.4 Government-

Furnished Items

Except for items identified below as Government-Furnished, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide the services described in this PWS.

Government-Furnished Items will be provided in "AS-IS" condition and their use is at the option of the Contractor. The total or partial breakdown or failure of Government-Furnished Items shall not relieve the Contractor of the responsibility to perform the requirements of this contract.

The Contractor shall provide periodic servicing, maintenance, and repair of the Government-Furnished Items accepted for use at no additional cost to the Government. Servicing, maintenance, and repair shall be provided IAW the manufacturer’s recommendations.

At the completion of the contract, all Government-Furnished Items shall be returned to the Government in the same condition as received, except for reasonable wear and tear. Government-Furnished Items, which becomes worn out due to normal wear and tear, shall be returned to the Government and its replacement shall be the responsibility of the Contractor at no additional cost to the Government. The Contractor shall be responsible for the cost of any repairs or replacement caused by Contractor negligence or abuse.

The Government may inspect Government-Furnished Items at any time and without notice.

2.4.1 Government-

Furnished Property

(GFP)

No Government-Furnished Property will be provided.

2.4.2 Government-

Furnished Facilities

(GFF)

The Government will make available to the Contractor certain facilities for use in connection with this contract. The use of these facilities for any other purposes is prohibited.

The Contractor shall be responsible and accountable for the facilities accepted for use and shall take adequate precautions to prevent fire hazards, odors, and https://www.cpars.gov/ vermin. Janitorial and refuse collection services for the facilities shall be provided by the Contractor. The Contractor shall obtain written acceptance from the KO prior to making any modifications or alterations to the facilities.

A list of the facilities that will be made available to the Contractor is provided in J-0200000-04. The Contractor may use the laydown areas identified on this list in support of services performed under this contract, including 1503010 Custodial, 1503020 Pest Control, and 1503050 Grounds Maintenance and Landscaping. The Contractor is responsible for the management and protection of all Contractor-furnished Items stored in GFF, and the Government shall not be held liable for any loss of or damage to such items. All clippings, trimmings, and debris generated from services under 1503050 Grounds Maintenance and Landscaping, that are stored in the laydown areas shall be removed by the Contractor and disposed of off the Installation on a regular and efficient basis, and at a minimum, every six months.

2.4.3 Government-

Furnished Vehicles and Equipment

No Government-Furnished Vehicles and Equipment will be provided.

2.4.4 Government-

Furnished Utilities

The Government will make available water and electricity at existing outlets required for the work to be performed under the contract at no cost to the Contractor. The Contractor shall provide and maintain, at its expense, the necessary service lines from the existing Government outlets to the work site to include meters acceptable by the Government. The Contractor shall submit a Utility and Storm Water Connection Permit Application per Section F. The application form is provided in J-0200000-03. Provide and maintain backflow prevention devices on connections to domestic water lines and electrical transformer provisions on connections to electric lines. Meet all Federal, host nation (Japanese), local, and Installation codes and regulations for backflow prevention devices and electrical transformer provisions.

Services required by the Contractor, for which there are no available Government outlets, shall be provided by the Contractor at no cost to the Government.

2.5 Contractor-

Furnished Items

Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. The KO, Contracting Officer’s Representative (COR), or Performance Assessment Representative (PAR) may inspect Contractor-furnished items for adequacy and compliance with contract requirements. Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government. Materials containing asbestos, lead, and polychlorinated biphenyls (PCBs) shall not be brought onsite. Energy efficient tools and equipment shall be used when available. The KO may at any time require Samples, Safety Data Sheets (SDS) or Manufacturer’s Data Cut Sheets of Materials used in this contract.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality assurance. The Contractor shall provide a staff with the necessary management expertise to ensure performance objectives and standards are met.

2.6.1 Dissemination of

Information

DoD policy limits the dissemination of certain information. Instructions, Directives, and References not releasable to the public, e.g., Post Orders and

Standard Operating Procedures (SOPs) will be made available after contract award to the successful offeror with appropriate credentials and a need to know.

2.6.2 Work Reception The Contractor shall provide the bilingual (English/Japanese) capability to receive, prioritize, correspond, and respond to Government requests, including, but not limited to, pest control service orders, notifications that impede or have the potential impede water flow in the aboveground storm drainage systems, inquiries, and task orders, during Government regular working hours and provide a point of contact (POC) at a local or toll free number who can perform the above function during other than Government regular working hours.

The Government will issue a pest control service order or storm drainage system work notification to the Contractor by phone or E-mail. Service order and work notification shall be considered as received by the Contractor at the time and date that the telephone call or E-mail is received.

2.6.3 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal or Email Scheduling and Work Status Updates shall be provided when requested by the Government per Section F.

The Contractor shall provide Work Schedules for both Recurring and Non- Recurring Work per Section F.

2.6.4 Work Schedule The Contractor's work shall not interfere with normal Government business.

In those cases where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall provide written Notification of any Difficulty in Scheduling Work due to Government controls, per Section F.

2.6.5 Deliverables Except where otherwise stated, deliverable requirements are specified in Sections C, F, H, I, J, and within the Directives, Instructions, and References.

The Contractor shall submit accurate and complete documents within the specified timeframes. The Contractor shall revise/modify deliverables, as directed by the KO, at no additional cost to the Government. All Contractor submittals shall be in English or may be submitted in Japanese with English translations.

Except where otherwise specified, all deliverables shall be submitted electronically in a Microsoft Office 365 or Current Version compatible format. Deliverables shall include the company name, contract number, contract title, date, and shall be unprotected and capable of being sorted by CLIN, work order number, asset number, section, annex/sub-annex, spec item and ELIN/Sub-ELIN or clause. All formulas shall be traceable. When revisions to a submitted deliverable are required by the KO, COR, or the PAR, the Contractor shall resubmit the revised deliverable within seven calendar days, except where otherwise specified in Section F or as requested by the KO, COR, or the PAR. Refer to DoDI 5200.48 for marking requirements (as applicable).

Government acceptance of deliverables shall not relieve the Contractor of the responsibility for any error or omission which may exist in the deliverable, as the Contractor is responsible for all requirements of this contract.

2.6.6 Service

Interruptions

If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the KO, COR, affected tenants, and customers in accordance with local procedures. If the discontinued service is due to an emergency breakdown the Contractor shall notify the KO, COR, affected tenants, and customers as soon as practicable.

2.6.7 Quality

Management System (QMS)

The Contractor shall establish and maintain a complete QMS program in accordance with the provisions specified herein. The Contractor’s QMS program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QMS program shall address:

• Accurate documentation of work processes, procedures, and output measures.

• A systematic procedure for assessing compliance with performance objectives and standards.

• Accurate documentation of quality inspections and surveillance conducted throughout the execution of work.

• Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

The Contractor QMS Pre-Performance Review Checklist for compliance with this requirement is provided in J-0200000-05.

2.6.7.1 Quality

Management (QM) Plan

The Contractor shall develop and submit a QM Plan per Section F. The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, the Contractor shall submit the revised QM Plan for acceptance, per Section F.

2.6.7.2 Quality Inspection

and Surveillance

The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246-4, INSPECTION OF SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The Quality Inspection and Surveillance File shall be the property of the Government and made available during the Government’s regular working hours. The file shall be submitted after completion/termination of the contract per Section F.

2.6.7.3 Quality Inspection

and Surveillance Report

The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report per Section F. The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.

2.6.8 Property

Management Plan

The Contractor shall establish and maintain a plan that meets the contract clause requirements of Specification Item 2.4, Government-Furnished Items, of this Annex. The Property Management Plan shall be submitted per Section F.

2.7 Personnel

Requirements

The Contractor shall comply with the personnel requirements stated below:

2.7.1 Key Personnel The Contractor shall submit a List of Key Personnel and Qualifications per Section F. The Contractor shall provide any additional information requested by the KO or COR necessary to validate their qualifications.

The Contractor shall submit an Organizational Chart per Section F.

The key personnel shall be revised as applicable for the contract.

The Contractor shall provide complete resumes for proposed substitutes and any additional information requested by the KO. Proposed substitutes shall have comparable qualifications to those of the persons being replaced. The KO will notify the Contractor within 15 calendar days after receipt of all required information of the consent on substitutions. No change in fixed unit prices may occur as a result of key personnel substitutions.

Key personnel shall be able to speak, read and comprehend English to the extent that they can perform the contract requirements and comply with Installation emergency procedures or an interpreter shall be made available at no additional cost to the Government.

2.7.1.1 Project Manager

(PM)

The Contractor shall provide a PM and designated alternate, as applicable, who shall have full authority to act for the Contractor on all contract matters relating to this contract. The PM or alternate shall be on-site during the Government's regular working hours and shall be available on-site within one hour after the Government's regular working hours.

The PM shall have at least three years of experience in managing a workforce providing services on contracts of similar size, scope and complexity.

2.7.1.2 Quality Manager

(QM)

The Contractor shall provide QM personnel whose primary duty and responsibility is to implement and enforce the Contractor’s QMS on this contract. The Contractor shall provide a QM or designated alternate who shall be on-site at all times when the Contractor is performing work during the Government's regular working hours and shall be available on-site within two hours after the Government’s regular working hours. The QM or designated alternate shall report directly to a senior corporate official and shall not report directly to the PM. The QM shall not be the same person as the PM.

The QM or designated alternate shall have fulfilled the following pre-requisite training and experiences before being hired as the QM under this contract:

The QM or designated alternate shall have at least three years of experience in preparing and enforcing QMS programs on contracts of similar size, scope and complexity. The Quality Manager or designated alternate shall not be the same person as the SSHO.

2.7.1.3 Site Safety and

Health Officer

(SSHO)

The Contractor shall provide a Level 2 SSHO who is responsible for preparing and enforcing the Contractor’s safety program on this contract.

The Level 2 SSHO shall ensure the requirements of EM 385-1-1 and 29 CFR

1926.16 are met for the project. The Level 2 SSHO or an equally qualified Designated Representative/alternate shall be on-site at all times when work is being performed to implement and administer the Contractor's safety program and government-accepted Accident Prevention Plan (APP). The Level 2 SSHO shall have fulfilled the pre-requisite qualification, training, continuous learning, and experiences describe in the EM 385-1-1 before being hired as the Level 2 SSHO under this contract. The Level 2 SSHO may be the same person as the PM, QM, and/or Environmental Manager but shall have fulfilled the pre-requisite qualification and experience.

Note 1: Host Nation Safety training will be considered equivalent to the 30-hour Occupational Safety and Health Administration (OSHA) Construction safety class training requirement. The Japan Construction Occupational Safety and Health Association (JCOSHA) provides the construction safety management courses “Shocho (construction site manager) course” or “Koji-shunin (construction chief) course,” that are acceptable equivalent to the 30-hour OSHA Construction safety course mentioned above. Completion of either training will fulfill the requirements of the above. These training courses can be viewed at the JCOSHA website https://www.kensaibou.or.jp, or https://www.kensaibou.or.jp/eng/index.html.

Note 2: OSHA 30-hour training and the equivalents described in the above Note 1 do not meet the 24 hours competency training required by EM 385-1- 1, 2-3.b.

Additional Requirements of SSHO or an equally qualified Designated Representative/alternate:

The SSHO or an equally qualified Designated Representative/alternate must have completed the NAVFAC Far East 24-hour EM 385-1-1 Awareness Course for Contractors within six months of award of contract. The Contractor shall appoint a SSHO or an equally qualified Designated Representative/alternate from already eligible personnel. The completion of the 24-hour EM 385-1-1 Awareness Course for Contractors cannot be used as credit for the 24 hours competency training required by EM 385-1-1, 2-3.b.

EM 385-1-1 Awareness course will require refresher training when a new EM 385-1-1 manual is issued. The Certification of initial/refresher training for the EM 385-1-1 Awareness can be valid up to two years after a NEW edition of the EM 385-1-1 is placed into effect. The Government reserves the authority to terminate or grant extensions of validation for the EM 385-1-1 Awareness course up to two years.

Note: The EM 385-1-1 Awareness Course is not all inclusive of the contract or project site safety requirements. The SSHO or an equally qualified Designated Representative/alternate, shall implement a safety program IAW contract specification and Host Nation safety requirements. The course will be taught in Japanese, as applicable.

The SSHO or an equally qualified Designated Representative/alternate, shall carry out the roles and responsibilities as identified in this Contract and the EM 385-1-1. The SSHO or an equally qualified Designated Representative/alternate, shall be designated on an ENG Form 6282, provided by the KO or COR. The SSHO or an equally qualified Designated Representative/alternate, may be subject to dismissal if their required duties are not being effectively carried out. If the SSHO or an equally qualified Designated Representative/alternate is dismissed, project work will be stopped and will not be allowed to resume until a suitable replacement is approved and the above duties are again being effectively carried out.

2.7.1.4 Environmental

Manager

The Contractor shall provide an Environmental Manager whose primary duty and responsibility is to ensure Contractor operations adhere to the goals and policies of the Marine Corps Air Station (MCAS) Iwakuni Environmental Management System (EMS), and other specified Sustainability requirements affecting this contract. The Environmental Manager shall develop, https://www.kensaibou.or.jp/ https://www.kensaibou.or.jp/eng/index.html implement and monitor environmental strategies, policies and programs that promote sustainable development and examine the contract activities to establish where improvements can be made and ensure compliance with environmental legislation.

The Environmental Manager shall have a minimum two years’ experience with environmental procedures similar to those of this contract; familiarity with EMSs; and knowledge of environmental regulations and that are applicable to operations similar to those of this contract.

The Environmental Manager may be the same person as the PM, QM, and/or SSHO but shall have fulfilled the pre-requisite qualification and experience.

After contract award, when available and within the base period, the Environmental Manager shall complete the environmental awareness training, which will be provided by the Government at no cost to the Contractor. After completing the training, the Environmental Manager shall in turn ensure all personnel within their organization working aboard the Installation are familiar and in compliance with the contents and requirements provided from the training in the performance of their daily work.

2.7.2 Employee

Requirements

The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety, environmental, and energy requirements associated with the work they perform. The Contractor shall provide personnel who can speak, read, and comprehend English to the extent that they can perform the contract requirements and comply with Installation emergency procedures or an interpreter shall be furnished at no additional cost to the Government.

2.7.2.1 Employee

Certification and Training

The Contractor shall maintain personnel certification, training, and licensing records for employee requirements specified herein and within all technical annexes/sub-annexes. Certification, training, and licensing records shall be kept current and on file for the duration of the contract including all option periods. Records shall be made available for Government review within four hours of request.

2.7.2.2 Employee

Appearance

The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The KO reserves the right to determine the acceptability of any clothing worn. All Contractor/subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges.

2.7.2.3 Employee Conduct Contractor employees shall conduct themselves in a proper, efficient, courteous and businesslike manner.

2.7.2.4 Identification as

Contractor Employee

Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. All Contractor employees shall appropriately identify themselves as contractor employees in both verbal communication and electronic or written correspondence.

2.7.2.5 Removal of

Employees

The Contractor shall remove from the site any individual whose continued employment is deemed by the KO to be contrary to the public interest or inconsistent with the best interests of National Security.

2.7.2.6 Proof of Legal

Residency No employee or representative of the Contractor will be admitted to the site of work unless satisfactory Proof of Legal Residency is submitted per Section F.

2.7.3 Service Contract

Reporting (SCR)

The Contractor shall report total dollar amount invoiced and all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: https://www.sam.gov.

Per Section F, the Service Contract Reporting (SCR) reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30.

While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://www.sam.gov.

2.8 Security

Requirements

The Contractor shall comply with all Federal, state, and local security statutes, regulations, and requirements. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as requested by the KO when required to enter a Government site. The Contractor shall ensure that all security/entrance clearances are obtained.

The Contractor shall ensure that Contractor personnel do not present a risk to security. By entering the Installation, Contractor personnel are subject to Installation, state, local and federal regulations and laws, including but not limited to debarment and criminal prosecution.

Before issuing a Letter of Authorization (LOA) through SPOT, the Government will run a preliminary security screening on the proposed employee to identify any disqualifying information for Installation access.

Granting a LOA does not guarantee an employee will be granted Installation access in Japan.

2.8.1 Employee Listing The Contractor shall maintain a current Employee List and submit per Section F. The list shall include employee’s name, supervisor, company, and level of security clearance.

2.8.2 Vehicles The company name shall be displayed on each of the Contractor's vehicles in a manner and size that is clearly visible. All vehicles shall display a valid state license plate that complies with State Vehicle Code. Vehicles shall meet all other requirement of the State Vehicle Code, such as safety standards, and shall carry proof of insurance and state registration, if applicable.

2.8.3 Passes and Badges All Contractor employees shall obtain the required employee and vehicle passes. The Contractor employees must be able to obtain Common Access Cards (CAC), if applicable, in accordance with security requirements. Each employee shall wear the Government issued badge over the front of the outer clothing. When an employee leaves the Contractor's service, the employee's Passes and Badges shall be confiscated by the Contractor immediately and returned within 10 calendar days.

2.8.4 Access to

Installation

All Contractor personnel shall obtain access to the Installation through enrollment and registration into the Defense Biometric Identification System

(DBIDS).

The Contractor shall provide the KO with the name of their designated Service Contractor Administrator (SCA) for enrollment in DBIDS. Once enrolled, the Contractor must provide the DBIDS Registrar with an approved https://www.sam.gov/ https://www.sam.gov/ employee list and then direct their employees to register into DBIDS.

Prior to commencement of travel for performance of work, all Conus Contractors and personnel shall be registered and have completed the trainings in the TT, IATP, ISOPREP, APACS Brief and Access and Synchronized Pre-deployment &…