SOW.pdf

Statement of Work

UPS and PDU/RDC Systems Maintenance

The Naval Air Warfare Center, Aircraft Division (NAWCAD Digital Analytics Infrastructure & Technology

Advancement (DAiTA Group Infrastructure and Operations Division Digital/Network Applications (DNA)

Department Patuxent River (PAXR) Data Center, has requirements to procure services to maintain four (4)

Liebert Uninterruptible Power Systems (UPS), seventeen (17) Liebert Power Distribution Units (PDU) and associated components, five (5) Liebert Remote Distribution Center (RDC) and associated components.

This Statement of Work covers subject equipment/components installed at the Infrastructure and Operations

Division Digital/Network Applications (DNA) Department Patuxent River (PAXR) Data Center Naval Air

Warfare Center-Aircraft Division, 47762 Ranch Road, B1490, Patuxent River, MD 20670, and the Information

Technology/Information Management Department, Naval Air Warfare Center-Aircraft Division, 22230 Leader

Road, B503, Patuxent River, MD 20670.

The contractor shall provide on-site preventive maintenance, 24/7 emergency service and all needed replacements parts, labor and travel for the UPS, PDU, and RDC equipment specified herein.

The contract initial Period of Performance will be 9/1/2020-8/31/2021. Four (4) follow on option years may be awarded. Support for the three (3) UPS systems in B1490, (1) UPS located in Building 503 and all PDUs and

RDCs will commence on 9/1/2020.

I. UPS Maintenance and Repair

UPS maintenance will be provided for the systems listed in Table 1.

Table 1. UPS Description.

System Description Quantity Location Designati on

Model Serial #

Liebert 225 kVA UPS System with 2 strings of 40 each MR12-

400 external batteries. Liebert

Site #79995, Liebert Tag

#1243813

1 Bldg 1490

Site#79995

UPS A FRA63225

A27-15

513434-1

Liebert 225 kVA UPS System with 2 strings of 40 each UPS12-

310FR external batteries. Liebert

Site #79995, Liebert Tag

#1255970

1 Bldg 1490

Site#79995

UPS B UDA63229

A36AB48B

C254731/L

1-03142

Liebert 500 kVA UPS System with 4 strings of 40 each UPS12-

475FR external batteries. Liebert

Site #100242, Liebert Tag

#1351450

1 Bldg 1490

Site #100242

UPS C U39MM500

D06CA500

Liebert 75kVA UPS System with

2 strings of 30 each UPS12-

300MR external batteries.

1 Bldg 503 B503-UPS AP366 UDC63075C35R

T04

Liebert Maintenance bypass cabinet

1 Bldg 1490 n/a n/a n/a

NOTE: Bypass cabinet for UPS C is a standalone enclosure; bypass cabinets for UPS

A and UPS B are integral to the systems.

A. On-site Preventive Maintenance (PM)

The contractor shall:

1. Inspect all equipment as listed above for proper operation of all components, not less than twice yearly.

2. Schedule each PM with the designated government representative at least two (2) weeks in advance of the work performance date.

3. With approval from the designated government representative, make adjustments as necessary to the equipment

4. Visually inspect each unit and report any damage, contamination, or unfavorable condition to be corrected. Includes contacts and relays.

5. Replace any failed components detected during routine inspections and maintenance during the term of this contract, and any extensions thereof, at no additional cost to the Government. This requirement applies to all system components discovered to be faulty during maintenance or emergency repair activities. Replacement of batteries and capacitors as a preventative maintenance activity is addressed elsewhere in this SOW.

6. Test all capacitors to determine the expected useful life remaining. If necessary, the contractor shall replace failed capacitors during the term of this contract, and any extensions thereof, at no additional cost to the Government.

7. Conduct infrared scanning.

8. Vacuum and clean as required.

9. Perform Preventive maintenance services Monday through Friday, except for government

Holidays, between the hours of 8:00 am and 5:00 pm upon providing a prior notice of these inspections to the designated government representative

B. Battery Maintenance

Complete and continuous maintenance is critical to ensure functionality of the UPS batteries. The contractor shall perform the following tasks/activities on an annual basis:

1. A complete visual inspection of each battery, to look for any indication of battery failure.

2. Ensure proper torque for all battery terminal connections as defined by the manufacturer.

3. Check battery resistance against recommended specifications.

4. Inspect Integrity of battery rack.

5. The contractor is required to provide a detailed report on the condition of each system.

Table 2. Battery Detail.

The contractor shall perform the following tasks on a semi-annual basis:

1. Measure the specific gravity of each cell to determine if measurements are within the recommended range.

2. Measure the voltage of each cell and total battery terminal voltage to determine if measurements are within the recommended range.

3. Measure the temperature of electrolyte in one cell of each row on each rack to determine if measurements are within the recommended range.

4. The contractor is required to provide a detailed report on the condition of each system.

UPS

System

ID

Battery

Type

Battery

Quantity

NTE Battery

Replacement

Cost

Last Battery

Replacement

NTE

Capacitor

Replacement

Cost

Last AC/DC Capacitor

Replacement

UPS A MR 12-400

80 $30,000 May 2015 $16,000 February 2016

UPS B

UPS 12-

310FR

80 $30,000 April 2020 $16,000 February 2015/22

UPS C

UPS 12-

475FR

160 $70,000 February 2016 $31,000 March 2015

B503-

UPS

UPS12-

300MR

60 $24,000 October 2018 $10,000 May 2015/22

C. Battery Replacement

The contractor shall provide for battery replacement as described herein. Battery replacement shall include the provision and installation of new batteries and removal/disposal of old batteries. All replacement batteries must be of the type listed in Table 2.

1. When, during annual or semi-annual maintenance activities or during emergency service, any battery is determined to be faulty and need of replacement, the contractor shall notify the designated government representative and schedule time to replace batteries. All costs associated with this battery replacement are covered by this agreement. and shall be performed at no additional cost to the government.

2. Based upon UPS and battery manufacturer’s recommendations, the government requires the replacement of all batteries after five (5) continuous years of use. Table 2 summarizes battery information. Battery replacement is to be covered at the Not to Exceed (NTE) cost as outlined in Table

2. Note that the Not To Exceed costs is only applicable to the five year replacement cycle and is not applicable to battery failures as described in item C.1 above.

3. Battery Replacement Schedule:

a) UPS A – Calendar Year 2020

b) UPS B – Calendar Year 2024

c) UPS C – Calendar Year 2020

d) UPS-B503 – Calendar Year 2023

D. AC and DC Capacitor Replacement

The government requires that all alternating current (AC) and direct current (DC) capacitors be replaced every seven (7) years or sooner if a failure occurs. Capacitor replacement shall include the provision and installation of new capacitors and the removal/disposal of old capacitors.

1. When, during annual or semi-annual maintenance activities or during emergency service, any capacitor is determined to be faulty and need of replacement, the contractor shall notify the designated government representative and schedule time to replace the capacitors. All associated costs for capacitor replacement discovered during PM and/or emergency repair activities are covered by this agreement.

2. In addition to replacement of failed capacitors, the government requires the replacement of all

AC and DC capacitors every 7 years. Table 2 summarizes the last capacitor replacement date for each

UPS. This scheduled, 7 year replacement cycle will be covered at or below the NTE cost listed in Table

2. Note that the Not To Exceed costs is only applicable to the seven year replacement cycle and is not applicable to capacitor failures as described in item D.1 above.

3. Capacitor Replacement Schedule:

a) UPS A – Calendar Year 2024

b) UPS B - Calendar Year 2022

c) UPS C – Calendar Year 2023

d) UPS-B503- Calendar Year 2022

E. EMERGENCY SERVICE

1. The contractor shall provide emergency services response 24 hours a day, 7 days a week, including all weekends and Government Holidays. The contractor will provide a means of reporting service issues such that the government will receive a time stamped incident tracking number within 15 minutes of the government initiated contact. Service calls will be responded to by a qualified service technician within 2 hours of the outage report. When necessary, on-site service will be provided within 4 hours of the initial time documented on the service incident. The contractor must have the ability to provide email confirmation of incident reports. Online lookup via a web browser is an acceptable alternative to email notification.

2. The contractor shall make every effort to restore the system to normal operation in the shortest time possible. The contractor shall notify the designated government representative about the estimated time required to service, adjust, and restore normal operation of the system. No system component shall be put out of service without prior government approval.

3. There will be no additional charges to the Government for travel, labor, expenses, materials and/or parts.

4. The contractor shall prepare an emergency service report. This report shall indicate the nature of the service call, response time, and correction applied and amount of time required to restore the system.

This service report shall be signed by the designated government representative and the service technicians.

II. PDU Maintenance and Repair

Annual PDU and RDC maintenance and inspection will be performed on the systems listed in Table 3.

All inspections and preventive maintenance performed shall be in accordance with the manufacturer’s recommendations. The contractor shall be held responsible for all work including costs of parts, materials, labor, and transportation. All work will be coordinated with the designated government representative.

Table3. PDU and RDC Inventory.

PDU Manufacturer Model Serial No Mfg Date Input Voltage

Output

Voltage

1 Liebert PPA125C 65328A 3/2/1984 480 208/120

2 Liebert PPA125C 65328B 3/2/1984 480 208/120

3 Liebert PPA125C 65328C 3/2/1984 480 208/120

4 Liebert PPA125C 65328D 3/2/1984 480 208/120

5 Liebert PPA125C 65328E 3/2/1984 480 208/120

6 Liebert PPA125C 532076-002 6/18/2002 480 208/120

7 Liebert PPA125C 532076-001 6/13/2002 480 208/120

9 Liebert PPA075C 156798-1 6/28/1990 480 208/120

10 Liebert PPA125C 532076-003 6/18/2002 480 208/120

11 Liebert PPA125C 326495-001 12/11/2003 480 208/120

12 Liebert PPA125C 779127-001 7/20/2005 480 208/120

13 Liebert PPA125C 803144-004 3/3/2006 480 208/120

14 Liebert PPA125C 803144-001 3/2/2006 480 208/120

15 Liebert PPA125C 803144-003 3/3/2006 480 208/120

16 Liebert PPA125C 803144-002 3/2/2006 480 208/120

17 Liebert PPA125C331S3867 M16KO90249 10/20/2016 480 208/120

18 Liebert PPA125C331S3868 M16KO90249 10/20/2016 480 208/120

RDC Manufacturer Model Serial No Mfg Date Input Voltage

Panelboard

Voltage

12 Liebert RDC442GB15 D06A7M0082 2/9/2006 208 208/120

13 Liebert RDC441GB15 D06A7M0037 2/27/2006 208 208/120

14 Liebert RDC441GB15 D06B7M0038 2/28/2006 208 208/120

15 Liebert RDC441GB15 D06B7M0029 2/24/2006 208 208/120

16 Liebert RDC441GB15 D06B7M00039 3/1/2006 208 208/120

A. On-site Preventive Maintenance (PM)

The contractor shall:

1. Inspect all components for proper operations.

2. Verify all metering is operational.

3. Verify all indicator lights are operational.

4. Perform infrared scan.

5. Clean as recommended by manufacturer.

6. Make any and all required repairs identified during PM.

7. Replace or repair faulty components.

8. All PM shall be performed by factory-trained and certified personnel.

9. There will be no additional charges to the Government for travel, labor, expenses, materials and/or parts.

B. Schedule of Services

1. One (1) comprehensive preventive maintenance visit is required annually performed by a factory-trained, certified technician.

2. The first preventive maintenance inspection/service visit will be scheduled within sixty (60) days of contract award. Subsequent preventive maintenance inspections/services visits will then occur every twelve (12) months from date of the first visit.

3. All service visits will be coordinated with the designated government representative. The Contractor shall perform all inspections, preventive maintenance, modifications, and repairs as per manufacturers’ recommendations.

4. Reports:

a) Provide a summary of maintenance performed.

b) Provide copies of all preventive maintenance data.

c) Provide follow-up recommendations.

C. Emergency Services

1. The contractor shall provide emergency services response 24 hours a day, 7 days a week, including all weekends and Government Holidays. The contractor will provide a means of reporting service issues such that the government will receive a time stamped incident tracking number within 15 minutes of the government initiated contact. Service calls will be responded to by a qualified service technician within

2 hours of the outage report. When necessary, on-site service will be provided within 4 hours of the initial time documented on the service incident. The contractor must have the ability to provide email confirmation of incident reports. Online lookup via a web browser is an acceptable alternative to email notification.

2. The contractor shall make every effort to restore the system to normal operation in the shortest time possible. The contractor shall notify the designated government representative about the estimated time required to service, adjust, and restore normal operation of the system. All associated costs are covered by this agreement. No system component shall be put out of service without prior government approval.

3. There will be no additional charges to the Government for travel, labor, expenses, materials and/or parts.

4. The contractor shall prepare an emergency service report. This report shall indicate the nature of the service call, response time, and correction applied and amount of time required to restore the system.

This service report shall be signed by the designated government representative and the service technicians.